Troubleshooting Internet Connectivity Issues; Troubleshooting Wired Internet Connectivity Issues - Samsung Smart TV E-Manual

Troubleshooting Internet Connectivity Issues

If you are not able to connect the TV to the Internet, read the information below.

Troubleshooting Wired Internet Connectivity Issues

No network cable found
Make sure the network cable is plugged in. If it is connected, make sure the router is turned on. If it is
on, try turning it off and on again.
IP auto setting failed
Do the following or configure the
11
Ensure that the DHCP server is enabled on the router and reset the router.
21
If this does not work, contact your Internet Service Provider for more information.
Unable to connect to the network
Do the following:
11
Check all IP Settings.
21
Ensure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
31
If this does not work, contact your Internet Service Provider for more information.
Connected to a local network, but not to the Internet
11
Make sure that the Internet LAN cable is connected to the router's external LAN port.
21
Check the DNS values in the
31
If the problem persists, contact your Internet Service Provider.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
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IP Settings manually.
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IP Settings.
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