Panasonic KX-PRX120AZ Operating Instructions Manual

Panasonic KX-PRX120AZ Operating Instructions Manual

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Thank you for purchasing a Panasonic product.
Please read this document and save it for future reference.
To use this unit in your country, first change the unit's region setting to match
your country (page 43).
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Premium Design Phone with Touchscreen

Operating Instructions

KX-PRX120AZ
Model No.

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Summary of Contents for Panasonic KX-PRX120AZ

  • Page 1: Operating Instructions

    Premium Design Phone with Touchscreen KX-PRX120AZ Model No. Thank you for purchasing a Panasonic product. Please read this document and save it for future reference. To use this unit in your country, first change the unit’s region setting to match your country (page 43).
  • Page 2: Table Of Contents

    Table of Contents Introduction Other Features and Settings Accessory information ........3 Ringtones and audio settings .....38 Night mode ..........39 Important Information Auto talk .............39 For your safety ..........6 Blocking incoming calls (caller barring) ..39 Important safety instructions ......8 Blocking outgoing calls (call restriction) ..40 For best performance ........9 Omitting a specific area code when making Other information .........9...
  • Page 3: Accessory Information

    KX-A405AL Key finder KX-TGA20AZ Contact Panasonic or the authorised sales department listed on the back cover for the headset available in your area. You can register up to 4 optional key finders to your phone system. By registering a key finder to the base unit and then attaching the key finder to an easily misplaced item, such as your house or car keys, you can use your handset to find the item.
  • Page 4 Introduction Expanding your phone system Handset (optional): KX-PRXA10AZ You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different colour from that of the supplied handsets.
  • Page 5 R Google, Android, Gmail, Google Maps, and Google Play are trademarks of Google Inc. ® R The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. ® R Wi-Fi is a registered mark of the Wi-Fi Alliance.
  • Page 6: Important Information

    Important Information such devices to malfunction resulting in an accident. For your safety R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or To prevent severe injury and loss of life/ placed under heavy objects. property, read this section carefully before R Keep all accessories, including the using the product to ensure proper and safe...
  • Page 7 Important Information systems, air bag systems, etc.) that have DECT features operate between 1.88 GHz been improperly installed or are and 1.90 GHz with a peak transmission inadequately shielded. For more power of 250 mW. information, consult the manufacturer of Wi-Fi features operate between 2.4 GHz your vehicle or its equipment.
  • Page 8: Important Safety Instructions

    Important Information corrosive and may cause burns or injury to Important notice: the eyes or skin. The electrolyte is toxic and R Under power failure conditions, this may be harmful if swallowed. telephone may not operate. Please ensure R Exercise care when handling the battery. that a separate telephone, not dependent Do not allow conductive materials such as on local power, is available for emergency...
  • Page 9: For Best Performance

    R Do not use benzine, thinner, or any For best performance abrasive powder. Base unit location/avoiding noise The base unit and other compatible Panasonic Other information units use radio waves to communicate with each other. CAUTION: Risk of explosion if battery is R For maximum coverage and noise-free replaced by an incorrect type.
  • Page 10: End-User Licence

    1. You may use the software installed in and/ Panasonic System Networks Co., Ltd. or delivered by this product. (“Panasonic”) shall not be liable for loss of 2. You may transfer your rights under this data or other incidental or consequential...
  • Page 11: Specifications

    Important Information you download to or forward from this product; R Up to 220 hours Panasonic is not responsible for such content Power source or its use. Before using such content, it is your R 220–240 V AC, 50/60 Hz...
  • Page 12: Getting Started

    For Australia: Connect a DSL/ADSL filter between the telephone plug and telephone line cord. Note: R Use only the supplied Panasonic AC adaptor PNLV226AL. R Use only the supplied telephone line cord. R This product is not designed to be used with rotary/pulse dialling service.
  • Page 13: Preparing The Handset

    Getting Started Preparing the handset Inserting a microSD card and the battery A microSD card (not supplied) allows you to expand the handset’s storage capabilities. Important: R When removing the battery, make sure you turn off the handset first. R To avoid loss of data or malfunction, do not damage, carelessly handle, or short-circuit the gold-coloured contacts of the microSD card.
  • Page 14: Charging The Handset

    Getting Started Attach the cover. Charging the handset Charge the handset for about 5 hours before initial use. The charge indicator (A) lights while the handset is charging and turns off when the handset is fully charged. Important: R If the handset is placed into the charger while talking on the phone, the call is not disconnected.
  • Page 15: Information About Power And Charging

    Zealand). Battery use and replacement R Use only the supplied battery. For replacement, use only the Panasonic rechargeable battery noted on page 3. R The battery might swell when its life is close to an end. This is dependent on the usage conditions and is not a problem.
  • Page 16: Getting To Know Your Phone System

    Getting Started Getting to know your phone system Handset overview A Headset socket B Power button C Charge indicator D Volume button ( E Touchscreen F Micro USB socket G Front camera H Receiver (menu) button J Home button (back) button L Microphone M Speaker N Charge contacts...
  • Page 17: Turning The Handset On And Off

    Getting Started Navigation buttons (menu) button: Displays a list of options available in the current screen. (back) button: Returns to the previous screen or closes the current dialogue box, menu, on-screen keyboard, etc. Note: R The buttons are displayed in most screens. They appear at the bottom of the handset next to the home button, and turn off if you do not use them for a while.
  • Page 18: Setup Wizard

    Getting Started Setup wizard The first time you turn on the handset, the setup wizard prompts you to configure the following settings. Follow the on-screen instructions and configure each item as needed. Select the language. Configure date and time settings. Select the desired automatic time adjustment setting.
  • Page 19: Home Screen

    Getting Started Home screen The home screen is the main screen from which you can launch apps, such as the phone, camera, and web browser, and check widgets. It’s available any time by simply pressing the home button. You can customise the home screen to suit your needs, and add, move, and remove items as desired.
  • Page 20: Status And Notifications

    Getting Started Status and notifications Status bar The status bar is displayed at the top of the handset’s screen when using most apps. It displays the time and provides icons and other indicators that let you know the status of the handset’s battery, network signal strength, and certain features of the handset.
  • Page 21 Getting Started Allows you to make intercom calls Allows you to change certain features of your phone system Allows you to use the phone system’s answering system (KX-PRX120 only) Allows you to access the base unit’s call log Allows you to use the base unit’s key finder feature Starting the [Landline] app Tap [Landline] in the home screen or app list.
  • Page 22: Phone Features

    Phone Features Making calls You can use the [Phone] app to make and receive calls, check your call logs, and use services provided by your phone service provider. The [Phone] app consists of the following tabs. Used to dial manually, make intercom calls, etc. Used to check the call log (page 25).
  • Page 23: Using Other Features During A Call

    Phone Features Adding a phone number to your contacts while dialling After dialling a number manually, tap To add the number to an existing contact: → Tap the desired contact. To add the number to a new contact: → Tap [CREATE NEW CONTACT]. If prompted, follow the on-screen instructions to determine where the contact will be saved.
  • Page 24: Answering Calls

    Phone Features You can also turn the screen off and on manually when on a call by pressing the power button on the top of the handset. Note: R If you turn off the screen while on a call, the call will continue. Keypad during a call if you need to enter numbers, such as when navigating a call centre’s voice guided menu system.
  • Page 25: Using The Call Logs

    Phone Features Ringer volume Press the volume button up ( ) and down ( ) repeatedly to adjust the ringer volume. While the handset is ringing, press the button up or down to turn the ringer off temporarily. Changing ringtone and audio settings quickly Press and hold the power button on the top of the handset.
  • Page 26 Phone Features Call log Icon Meaning Handset call Missed call (blue) Answered call (green) Outgoing call Base unit call (red) Missed call Answered call or missed (blue) call that has been confirmed The handset call log can only log calls that are received while the handset is connected to the base unit.
  • Page 27 Phone Features Erasing the handset call log Tap [Phone] in the home screen or app list. Select the tab at the top of the screen. Select the type of calls you want to view by tapping the desired tab. ® [Delete]. Select the desired entries.
  • Page 28: Phonebook Features

    Phonebook Features Adding contacts You can use the [People] app to store all your contact information in the handset. Entries (also called “contacts”) contain information about your friends, family, and colleagues, such as their addresses, phone numbers, and email addresses. Note: R If you have a Google account and an Internet connection, you can synchronise your contacts with the handset automatically (page 45).
  • Page 29: Calling Contacts

    Phonebook Features Calling contacts Searching for a contact Tap [People] in the home screen or app list. and then enter the search text. R You can also scroll using the slider on the right side of the screen to search for a contact by first letter.
  • Page 30: Answering System Features (Kx-Prx120 Only)

    Answering System Features (KX-PRX120 only) Message recording features The following features can record your missed calls for you. – The base unit’s answering system (KX-PRX120 only; described in this section) – Your phone service provider’s voicemail service (page 46) Answering system The base unit’s answering system can answer calls after a certain number of rings.
  • Page 31: Greeting Messages

    Answering System Features (KX-PRX120 only) Greeting messages Recording a greeting message By default, the answering system uses a pre-recorded greeting message. You can record your own greeting message if you prefer. Tap [Landline] in the home screen or app list. Tap [Answering system].
  • Page 32: Erasing Messages

    Answering System Features (KX-PRX120 only) To play a specific message: → Tap [Message list] and then tap next to the desired message. Note: R Messages that have been played have a checkmark next to them in the message list. Using message playback controls The following controls are available when playing messages.
  • Page 33: Remote Operation Features

    Answering System Features (KX-PRX120 only) Remote operation features While away from home, you can use a touch-tone phone to access the base unit and listen to answering system messages or change answering system settings. The base unit’s voice guidance prompts you to press certain dial keys to perform different operations. You can access the answering system remotely using the following methods.
  • Page 34 Answering System Features (KX-PRX120 only) Tap [Answering system]. R The handset connects to the base unit. Turn on the [New message alert] switch. Tap [Notification to] ® [(No entry)]. To select a person and phone number from your contacts: → Tap [Phonebook] and then select the desired contact and phone number. To enter a name and phone number manually: →...
  • Page 35: Remote Operation

    Answering System Features (KX-PRX120 only) Answering a new message notification call When the base unit calls the outside phone number you specified, answer the call and enter the remote code if prompted to do so. Follow the voice guidance prompts as necessary or control the unit using remote commands (page 35).
  • Page 36: Answering System Settings

    Answering System Features (KX-PRX120 only) Operation Reset to a pre-recorded greeting message (during greeting message playback) End remote operation and end call If pressed within the first 5 seconds of playback, the previous message is played. Turning on the answering system remotely Dial your phone number from a touch-tone phone.
  • Page 37: Recording Time

    Answering System Features (KX-PRX120 only) Recording time This setting determines the maximum recording time allowed for each caller. Tap [Landline] in the home screen or app list. Tap [Answering system]. R The handset connects to the base unit. Tap [Settings] ® [Recording time]. Select the desired setting.
  • Page 38: Other Features And Settings

    Other Features and Settings Ringtones and audio settings You can adjust the handset’s ringtone, ringer volume, and other audio settings, and save the settings as an audio profile. Audio profiles allow you to change multiple ringtone and audio settings easily. Selecting an audio profile ®...
  • Page 39: Night Mode

    Other Features and Settings Night mode Night mode allows you to select a period of time during which the handset will not ring for calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping.
  • Page 40: Blocking Outgoing Calls (Call Restriction)

    Other Features and Settings Important: R Caller ID is required to use this feature (page 45). R Once phone numbers have been added to the blocked caller list, the handset does not ring when a call is received until it has received the Caller ID and can confirm that the phone number is not stored in the blocked caller list.
  • Page 41: Omitting A Specific Area Code When Making Calls

    Other Features and Settings Tap [Landline settings] ® [Initial settings]. R The handset connects to the base unit. Tap [Call restrict]. Enter the base unit PIN and then tap [OK]. Turn on the checkbox for each handset that will be prevented from calling restricted phone numbers and then tap [Next].
  • Page 42: Phone Number Conversion Codes

    Other Features and Settings Phone number conversion codes If you store phone numbers in your contacts using “+” and the country code, store the following codes in the base unit so that phone numbers will be dialled correctly. Tap [Landline] in the home screen or app list. Tap [Landline settings] ®...
  • Page 43: Base Unit Pin

    Other Features and Settings Base unit PIN The base unit PIN is required to register handsets to the base unit and change certain base unit settings. The default PIN is “0000”. You can change the PIN if desired, however, note that the base unit will not reveal the PIN to you.
  • Page 44: Wi-Fi Settings

    Other Features and Settings To set the date and time automatically: → Select the desired method. R If you select [Use network provided time], an Internet connection is needed for the handset to adjust its date and time setting automatically. To set the date and time manually: →...
  • Page 45: Google™ Account

    Other Features and Settings Google™ account If you have a Google account and an Internet connection, you can register your account information in the handset and synchronise your contacts, Gmail™ messages, calendar, and data for other Google services with the data stored in your handset. This is a convenient way to transfer your contacts to the handset.
  • Page 46: Voicemail

    Other Features and Settings Voicemail Voicemail is an automatic answering service that may be offered by your phone service provider. After you subscribe to this service, your service provider’s voicemail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider, not by your telephone.
  • Page 47: Expanding Your Phone System

    Expanding Your Phone System Adding handsets In order to use a handset and base unit together, the handset must be registered to the base unit. You can register additional handsets to the base unit for a total of 6 handsets. Important: R See page 4 for information about recommended handsets.
  • Page 48: Intercom Features

    Expanding Your Phone System Select the desired handset and then tap [OK]. Intercom features Making an intercom call You can call another handset that is connected to the same base unit. Tap [Phone] in the home screen or app list. and then select the desired handset.
  • Page 49: Privacy Mode

    Expanding Your Phone System Note: R You can prevent other handset users from joining your calls by enabling privacy mode (page 49). Privacy mode If a handset user is talking on a call, this feature prevents other handset users from joining the call (page 48).
  • Page 50: Adding A Dect Repeater

    When you use the handset’s key finder search mode, the key finder will emit a sound that changes as the handset moves closer to the item. For more information, refer to the documentation supplied with your key finder or visit the following web site. http://panasonic.net/pcc/products/telephone/p/tga20/...
  • Page 51 Expanding Your Phone System Registering a key finder Tap [Landline] in the home screen or app list. Tap [Key finder] ® [Settings]. R The handset connects to the base unit. Tap [Add new device] for an available key finder location number (1–4). Using the key finder: With the tab pushed to the right (A), pull out the battery holder (B).
  • Page 52 Expanding Your Phone System Searching for a key finder Tap [Landline] in the home screen or app list. Tap [Key finder] ® [Search]. R The handset connects to the base unit. Select the desired key finder. Try to locate the key finder. R While searching for the key finder, the handset beeps and displays the key finder’s signal strength (1–5) and level (1–100).
  • Page 53: Other Information

    Other Information Phone settings overview You can customise general phone settings to suit your needs using the [Settings] app. Settings are grouped into the categories explained below. To open the [Settings] app, tap [Settings] in the home screen or app list. Settings category Description [Phone management]...
  • Page 54 Other Information Settings category Description [Developer options] Contains advanced settings that are not required for typical use. [About phone] Allows you to confirm general phone information such as battery level, network status, and installed software versions.
  • Page 55: Included Apps

    Other Information Included apps The supplied handset is a full-featured Android device and includes a wide range of apps. Some of the more commonly used apps are briefly introduced below. Note: R Included apps and their icons are subject to change. Phone Telephone app that allows the handset to make and receive calls using your phone line.
  • Page 56 Other Information Panasonic TV Remote 2 TV control app for operating, configuring, sharing content with a compatible Panasonic VIERA TV. Media5 VoIP softphone app that allows you to make and receive phone calls over the Internet using a Wi-Fi or 3G connection.
  • Page 57: Status Icons

    Other Information Status icons Icons that appear in the status bar vary depending on the apps that are installed in the handset. Some common icons are described below. Connection to base unit is available Connection to base unit is available, ECO mode is turned on No connection to base unit Airplane mode is on Connected to Wi-Fi network...
  • Page 58: Notification Icons

    Other Information Notification icons Icons that appear in the notifications panel vary depending on the apps that are installed in the handset. Some common icons are described below. New Gmail received New email message received Calendar event reminder Song is being played Open (unsecured) wireless network is available PC is connected via USB Error message...
  • Page 59: Control Panel Settings

    Other Information Control panel settings Changes the handset’s screen brightness (auto, dim, half, full). Changes the amount of time before the handset’s screen dims (15 seconds, 30 seconds, 1 minute). Turns the handset’s auto screen rotation feature on and off. Turns the handset’s airplane mode feature on and off.
  • Page 60: Troubleshooting

    Other Information Troubleshooting If you experience any problems when operating the product, perform the following. If the problem is not resolved, refer to the corresponding information in this section. Disconnect and then reconnect the base unit’s AC adaptor. Make sure that the telephone line cord is connected to the base unit. Turn off the handset, remove and then reinsert the handset’s battery, and then restart the handset.
  • Page 61: Battery Charge

    Other Information Settings Problem Cause and/or solution The display is in a R Change the display language (page 43). language I cannot read. I cannot turn on ECO R If [Repeater mode] is turned on (page 50), ECO mode is mode.
  • Page 62 Other Information Problem Cause and/or solution Noise is heard, sound cuts R You are using the handset or base unit in an area with high in and out. electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit.
  • Page 63: Caller Id

    Other Information Caller ID Problem Cause and/or solution Caller information is not R You may need to subscribe to your phone service provider’s displayed. Caller ID service. Contact your phone service provider for details. R If your unit is connected to any additional telephone equipment, remove the additional equipment and plug the unit directly into the wall socket.
  • Page 64: Liquid Damage

    AC adaptor, insert the microSD card and battery into the handset, and charge the battery fully before use. If the exposed unit does not work properly, contact your place of purchase or nearest Panasonic service centre. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
  • Page 65: Updating The Software

    Use a computer to access the support page for this product at the address below and check whether there is a software update available for the handset. http://www.panasonic.net/pcc/support/tel/sdect R If a software update is available, continue to the next step, otherwise there is no need to continue with this procedure.
  • Page 66: Wall Mounting

    Other Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit Screws (Not supplied) 55 mm...
  • Page 67: Warranty (For New Zealand)

    6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE...
  • Page 68: Index

    Index Control panel: 20, 59 Country code: 42 Index Country setting: 43 Date and time: 43 AC adaptor: 12 DECT repeater: 3, 50 Accessories: 3, 4 Display language: 43 Adding base units: 49 ECO mode: 41 Adding handsets: 47 Answering system: 30 First ring: 42 Call screening: 37 Google account: 45...
  • Page 69 Index Voicemail: 36, 46 Volume Receiver: 23 Speakerphone: 23 Wall mounting: 66 Wi-Fi: 44...
  • Page 70 Notes...
  • Page 71 Notes...
  • Page 72 For Australia Customer Care Centre Tel. No.: 132600 or website www.panasonic.com.au For New Zealand Customer Care Centre Tel. No.: (09) 272 0178 or website www.panasonic.co.nz Sales Department: 1 Innovation Road, Macquarie Park NSW 2113, Australia Sales Department: 350 Te Irirangi Drive, East Tamaki, Private Bag 14911 Panmure, Auckland, New Zealand...

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