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SERVICE AND INSTALLATION MANUAL GEM Models: Air and Water Cooled GEM0650, GEM0956, GEM1256, GEM1856 Pearl Ice Series ™ Ice-O-Matic By Ice-O-Matic 11100 East 45th Ave Denver, Colorado 80239 Part Number 9081350-01 17-3143-01 Date 10/08...
GEM Models A/W How To Use This Manual Ice-O-Matic provides this manual as an aid to the end user and service technician in installation and maintenance of the Pearl Ice™ Series ice machines. Do not attempt to perform installation, start-up or maintenance unless you have read and fully understand this manual.
GEM Models A/W Table Of Contents Table of Contents Introduction ... Page i Table Of Contents... Page ii Freight Claim Procedure... Page iii Warranty ... Page iv For The Installer (Guidelines) ... Page 1 For The Installer (Applications)... Page 5 For The Installer (Location)...
If loss or damage does not appear until merchandise has been unpacked, make a written request for inspection by the carrier within 15 days of the delivery date. Then file a claim on a form from the carrier. File Claim Without Delay Do Not Return Damaged Merchandise to Ice-O-Matic Page iii...
Customer, that part of any such machine that becomes defective. In the event that the Warranty Registration Card indicating the installation date has not been returned to Ice-O-Matic, the warranty period will begin on the date of shipment from the Company. Irrespective of the actual installation date, the product will be warranted for a maximum of seventy-two (72) months from date of shipment from the Company.
For the Installer Installation Guidelines: For proper operation of the Ice-O-Matic ice machine, the following installation guidelines must be followed. Failure to do so may result in loss of production capacity, premature part failures, and may void all warranties. Ambient Operating Temperatures: Minimum Operating Temperature: 50°F (10°C)
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GEM Models A/W For The Installer GEM0650/0655/0956/0955 A/W Page 2...
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GEM Models A/W For The Installer GEM1256A/W Page 3...
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GEM Models A/W GEM1856, 1855 Air Note: The GEM1800 series is equivalent to two GEM950’s consolidated into one cabinet. Utilize the GEM 950 specifications for service and technical information Page 4 For The Installer...
GEM Models A/W Bin Application The Pearl Ice™ Series are designed to fit the following Ice-O-Matic Bins. ●B42, using Bin Top KBT 24 (Note: GEM0650, GEM0655 and GEM0956 ONLY) ●B25, B40 B55 using Bin Top KBT19. ●B100 using Bin Top KBT 23 (one unit) or KBT 22 (two units).
If the ice machine is to be mounted on a bin or dispenser other than an Ice-O-Matic, refer to the manufacturer’s instructions for machine mounting. Ice-O-Matic will not be responsible for damage or injury that results from unexpected closing of the bin door as a result of the ice machine being too far forward on the bin.
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GEM Models A/W For the Installer Allow 6 “Clearance for Air Circulation Allow 6 “Clearance for Air Circulation A proper installation locates the Two Units on One Bin ice machine indoors, but in a place where the heat and noise it produces are not objectionable.
GEM Models A/W Water Inlet: ●Air Cooled Models: The recommended water supply is clean, cold water. Use 3/8 inch O.D. copper tubing, connect to the 3/8 inch male flare at the back of the cabinet. Install a hand valve near the machine to control the water supply.
GEM Models A/W Electrical Connections: Check the ice machine nameplate (located on the back panel) for the voltage requirements, and minimum circuit ampacity. The ice machine requires a solid chassis to earth ground. Connect the ice machine to its own electrical circuit so it is individually fused. Voltage variation must remain within the limitations, even under starting conditions.
GEM Models A/W Final Check List: 1. Is the ice machine installed indoors in a location where the air and water temperatures are _______ controlled and where they do not exceed the design limitations? _____2. Is there an electrical service disconnect within sight of the installed machine? _____3.
8. Give the owner/user the service manual, instruct him/her in the operation of the unit, and make sure they know who to call for service. 9. Fill out the manufacturer’s registration and mail it to Ice-O-Matic. Page 11 Start Up...
GEM Models A/W ●Control Box: Contains the electrical controls that operate the machine. ●High Pressure Cut Out Switch: An auto-reset switch sensing the high side refrigeration pressure. It will shut the machine off if the discharge pressure exceeds 450 psig. ●Low Pressure Cut Out Switch: An auto-reset switch sensing the low side refrigeration pressure.
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GEM Models A/W ●Contactor: A definite purpose contactor connecting the compressor and the fan motor to the power supply. ●Circuit Board: Controls the operation of the ice machine using input from the sensors and pressure controls. Switches loads on and off thru relays. (Reference Photo Below) ●Potential Relay: The compressor start relay.
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GEM Models A/W ●Evaporator: A refrigerated vertical tube filled with water and containing a water seal and auger. ●Auger: A solid stainless steel double spiral auger, it pushes the ice crystals up to the top of the evaporator. ●Water Seal: A two part “face” seal, the top half rotating with the auger, the bottom half stationary, the sealing action being where the two “faces”...
GEM Models A/W Electrical Sequence: There are 7 indicator lights on the control board: ●WTR-OK: (Water OK) Green. Normal=Glowing. Glow when there is water in the reservoir. ●PWR-OK: (Power OK) Green. Normal=Glowing. Glows when the power board has power and is functional. ●Service: Red.
GEM Models A/W Operation: Water Water enters the machine through the 3/8 inch male flare at the rear of the cabinet, goes to the water reservoir which it enters through the float valve. The water then goes out the bottom of the reservoir tank to the bottom of the evaporator.
GEM Models A/W It is the USER’S RESPONSIBILITY to keep the ice machine and ice storage bin in a sanitary condition. Without human intervention, sanitation will not be maintained. Ice machines also require occasional cleaning of their water systems with a specifically designed chemical. That chemical dissolves mineral build up that forms during the ice making process.
GEM Models A/W Bearing Maintenance: The bearing in the breaker should also be checked at least two (2) times per year. Switch the machine OFF and check the bearing. 1. Remove the chute cover. 2. Unscrew the ice sweep 3. Removing the water shed and unscrewing the breaker cover.
GEM Models A/W Bin Control Sensor: The bin control uses devices that sense light, therefore they must be kept clean enough so that they can “see”. At least twice a year, remove the bin control sensors from the base of the chute, and wipe the inside clean, as illustrated.
GEM Models A/W Clean the air cooled condenser: Air flow on this model is from front to back, so the inside of the ice machine will have to be available to clean the air cooled condenser. Use a vacuum cleaner or coil cleaner if needed. DO NOT use a wire brush. ●...
GEM Models A/W Auger: In some areas, the water supply to the ice machine will contain a high concentration of minerals, and that will result in an evaporator and auger becoming coated with these minerals, requiring a more frequent removal than twice per year. If in doubt about the condition of the evaporator and auger, the auger can be removed so the parts can be inspected.
GEM Models A/W Symptom No ice is made nothing operates. No ice, auger motor is turning. Possible Cause •Unit off due to no power •Unit off due to master switch in OFF position •Unit off due to low water level •Unit off due to ice level sensors.
GEM Models A/W Symptom Unit makes ice, but very slowly Water leak. Excessive water use. Excessive ice meltage. Machine makes too much noise. Possible Cause •High discharge pressure because of a dirty condenser. •Low capacity because the auger and evaporator are coated with mineral scale.
GEM Models A/W The Control System consists of: ●Control Board ●Water Sensors ●Ice Sensors ●High Pressure Cut Out ●Low Pressure Cut Out If the unit is OFF, check the control board: 1. Is the Power OK light on? If not check power to the unit. If it has power, and the Power OK light is not on, check the high pressure and low pressure cut outs.
GEM Models A/W Water Reservoir: 1. Disconnect electrical power supply. 2. Shut off water supply to the ice maker. 3. Remove the front panel. 4. Disconnect water inlet tube from reservoir inlet fitting. 5. To remove float valve, push in “locking tabs” as shown and pull float up.
Replace top seal and check the O-Rings, replace if cut or torn. 8. Reverse to reassemble: Specific tools and materials are required to install properly. a. Add food grade grease such as Ice-O-Matic PN6051036-01 to the seal area before installing on the auger.
GEM Models A/W To Remove the Auger: 1. Disconnect electrical power. 2. Turn off the water to the machine. 3. Unclip the evaporator drain hose, pull it down and drain the evaporator into the bin or container. 4. Remove the top panel. 5.
GEM Models A/W To Remove the Water Seal: (Assuming all steps to remove the auger have been performed) 1. The gear motor/evaporator assembly will have to be exposed. 2. Remove the four (4) hex head cap screws holding the evaporator to the gear motor assembly.
GEM Models A/W To Replace the Evaporator: (Assuming all steps for removal of the thrust bearing, breaker, auger and water seal have been performed). 1. Recover the refrigerant from the ice machine. 2. Unsweat the refrigerant connections: a. At the thermostatic expansion valve outlet.
GEM Models A/W To Check the Gear Motor: 1. Remove wires from terminals 1 and 2 2. Use an ohmeter to check for continuity. If there is none, replace only the motor. If there is continuity but the motor will not start, check the motor’s start switch. 3.
GEM Models A/W To Remove the Condenser Fan Motor Assembly: (GEM0956 Shown) 1. Disconnect electrical power to the ice machine 2. Remove top panel and the service panels. 3. Unplug the fan motor wire leadsfrom the fan motors. 4. Remove the two (2)head bolt from the top end of the fan motor assembly. (Fig 1) 5.
GEM Models A/W Refrigeration Service: General: This ice machine uses R404A refrigerant and polyolester oil. Do NOT use mineral oil in this refrigeration system. ●When the refrigeration system is serviced, a special liquid line drier is required. It is included with replacement compressor.
GEM Models A/W What to Do Before Calling for Service: ●Check the water supply to the ice machine. The ice machine is designed to shut off if there is no water to it. Check the water filters if there are any. ●Check the power supply to the ice machine.