Epson EB-4955WU User Manual
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Epson EB-4955WU User Manual

Multimedia projector
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Summary of Contents for Epson EB-4955WU

  • Page 1 User's Guide...

  • Page 2: Notations Used In This Guide

    Notations Used in This Guide • Safety indications The documentation and the projector use graphical symbols to show how to use the projector safely. Please understand and respect these caution symbols in order to avoid injury to persons or property. Warning This symbol indicates information that, if ignored, could possibly result in personal injury or even death due to incorrect handling.

  • Page 3: Table Of Contents

    Screen Settings ..........19 Projecting 3D images(EB-4955WU/EB-4950WU/EB-4855WU/EB-4850WU only) Adjusting the position of the image on the projected screen .
  • Page 4 Contents Operating procedures ........53 Notes on operating the Network menu .
  • Page 5 When Transporting ......... . . 120 Projection Distance (For EB-4955WU/EB-4950WU/EB-4855WU/EB-4850WU) ..138 Preparing packaging .
  • Page 6 Contents Input signal from the HDMI port and DisplayPort (EB-4650/EB-4550) ..145 Specifications ..........146 Projector General Specifications .

  • Page 7: Introduction

    Introduction This chapter explains the names for each part.

  • Page 8: Part Names And Functions

    Part Names and Functions Unless otherwise specified, the illustrations used in this guide are for Name Function EB-4950WU. Focus ring Adjusts the image focus. s "Correcting the Focus" p.24 Adjusts the image size. Zoom ring Front/Top s "Adjusting the Image Size" p.24 Receives signals from the remote control.

  • Page 9: Rear

    Part Names and Functions Name Function Interface Lamp cover Open when replacing the projector's lamp. EB-4955WU/EB-4950WU/EB-4855WU/EB-4850WU s "Replacing the Lamp" p.115 The security slot is compatible with the Microsaver Security slot Security System manufactured by Kensington. s "Anti-Theft Lock" p.68...

  • Page 10: Base

    Part Names and Functions Name Function Name Function Computer port For analog RGB signals from a computer and component Service port This port is used by maintenance personnel to control the video signals from other video sources. projector. This should not normally be used. For analog RGB signals from a computer and component BNC port video signals from other video sources.

  • Page 11: Control Panel

    Part Names and Functions Name Function Name Function • Displays the Control Panel Lock screen allowing you to Rear feet When setup on a surface such as a desk, turn to extend and [ ]/[ ] buttons retract to adjust the horizontal tilt. make settings to lock the control panel buttons.

  • Page 12: Remote Control

    Part Names and Functions Name Function Remote Control • Stops the current function. [Esc] button • If pressed when the Configuration menu is displayed, it moves to the previous menu level. s "Using the Configuration Menu" p.71 • Performs screen adjustments using the settings in ] buttons Geometric Correction from the Configuration menu.
  • Page 13 Part Names and Functions Name Function Name Function • When the Configuration menu or the Help screen is Turns the projector on. ] button ] button displayed, it accepts and enters the current selection and [t] button Turns the projector off. moves to the next level.

  • Page 14: Replacing The Remote Control Batteries

    Part Names and Functions Name Function Name Function [ID] switch Use this switch to enable (On)/disable (Off) ID settings for [Color Mode] button Each time the button is pressed, the Color Mode changes. the remote control. s "Selecting the Projection Quality (Selecting Color s "ID Settings"...

  • Page 15: Remote Control Operating Range

    Part Names and Functions Replace the old batteries with new batteries. Remote control operating range Caution Check the positions of the (+) and (-) marks inside the battery holder to ensure the batteries are inserted the correct way. If the batteries are not used correctly, they could explode or leak causing a fire, injury, or damage to the product.
  • Page 16 • To restrict reception of the operation signals from the remote control, set Remote Receiver. s Settings - Remote Receiver p.77 • When using a remote control provided with other Epson projectors, set the Remote Control Type. s Extended - Operation - Remote Control Type p.78...

  • Page 17: Preparing The Projector

    Preparing the Projector This chapter explains how to install the projector and connect projection sources.

  • Page 18: Installing The Projector

    Contact your dealer or the nearest address provided in the Support and tion) Service Guide if you want to use this installation method. s Epson Projector Contact List • If you use adhesives on the Ceiling mount fixing points to prevent the screws...

  • Page 19: Screen Settings

    Installing the Projector • An optional ceiling mount is required when suspending the Make sure there is a gap of at least 50 cm between the wall and the air projector from a ceiling. exhaust vent and the air intake vent. s "Optional Accessories"...

  • Page 20: Adjusting The Position Of The Image On The Projected Screen

    • Make sure you install the EasyMP Network Projection application Select Screen Position from Screen. from the EPSON Projector Software CD-ROM. When using an older version of the application, images are not projected correctly. You Use the [ ], [...

  • Page 21: Displaying A Test Pattern

    Press the [Menu] button to finish making settings. The Screen Position cannot be adjusted in the following situations. • If the Screen Type is set to 16:10 when using EB-4955WU/ EB-4950WU/EB-4855WU/EB-4850WU/EB-4750W • If the Screen Type is set to 4:3 when using EB-4650/EB-4550...

  • Page 22: Adjusting The Position Of The Projected Image (Lens Shift)

    Installing the Projector Turn the vertical and horizontal lens shift dials on the projector to Top Menu Name Sub Menu/Items adjust the position of the projected image. Settings Geometric Correction s p.40 Multi-Projection Extended - Multi-screen s p.50 Except for custom settings of gamma To set menu items that cannot be set while the test pattern is being displayed or to fine-tune the projected image, project an image from the connected device.
  • Page 23 Installing the Projector EB-4955WU/EB-4950WU/EB-4855WU/EB-4850WU Center of lens Projected image when lens shift is set in the center Center of lens Projected image when lens shift is set in the center EB-4750W/EB-4650/EB-4550 The position of the projected image cannot be moved to both the horizontal and vertical maximum values.

  • Page 24: Adjusting The Image Size

    Installing the Projector Adjusting the Image Size Turn the zoom ring to adjust the size of the projected image. Extend the front foot. Retract the front foot. The larger the angle of tilt, the harder it becomes to focus. Install the projector so that it only needs to be tilted at a small angle.

  • Page 25: Id Settings

    Installing the Projector ID Settings When an ID is set for the projector and the remote control, you can use the remote control to operate only the projector with a matching ID. This is very useful when managing multiple projectors. •...

  • Page 26: Setting The Time

    Installing the Projector "Scheduling Function" p.62 • When you turn on the projector for the first time, the message "Do you want to set the time?" is displayed. When you select Yes, the screen from step 4 is displayed. • When Time/Schedule Protection is set to On in Password Protection, settings related to the date and time cannot be changed.
  • Page 27 Installing the Projector Date & Time Press the [Menu] button to finish making settings. Submenu Function Date Set today's date. Set the current time. Time Set the time difference from Coordinated Time Difference (UTC) Universal Time. The settings made in Date & Time are applied. Daylight Saving Time Submenu Function...

  • Page 28: Connecting Equipment

    Connecting Equipment The port name, location, and connector orientation differ depending on the source being connected. Connecting a Computer To project images from a computer, connect the computer using one of the following methods. When using the supplied computer cable Connect the computer's display output port to the projector's Computer port.
  • Page 29 Connecting Equipment • Change the audio output from Audio Settings. s Extended - A/V Settings - Audio Settings p.78 • If audio is not sent using an HDMI or DisplayPort cable, connect a commercially available audio cable to the Audio3 port to send the audio. Set HDMI Audio Output or DisplayPort Audio Output to Audio3.

  • Page 30: Connecting Image Sources

    Connecting Equipment Connecting Image Sources To project images from DVD players or VHS video and so on, connect to the projector using one of the following methods. When using a commercially available video cable Connect the video output port on the image source to the projector's Video port. You can output audio from the projector's speaker by connecting the audio output port on the image source to the projector's Audio-L/R port using a commercially available audio cable.
  • Page 31 Connecting Equipment Attention • If the input source is on when you connect it to the projector, it could cause a malfunction. • If the orientation or shape of the plug differs, do not try to force it in. The device could be damaged or could malfunction.

  • Page 32: Connecting External Equipment

    Connecting Equipment • Change the audio output from Audio Settings. s Extended - A/V Settings - Audio Settings p.78 • If audio is not sent using an HDMI cable, connect a commercially available audio cable to the Audio3 port to send the audio. Set HDMI Audio Output to Audio3.

  • Page 33: Connecting A Lan Cable

    Connecting Equipment • Make the following settings to output image and audio even when the projector is in standby mode. Set Standby Mode to Communication On. s Extended - Standby Mode p.78 Set A/V Output to Always On. s Extended - A/V Settings - A/V Output p.78 •...

  • Page 34: Installing The Wireless Lan Unit

    Connecting Equipment Installing the Wireless LAN Unit Open the air filter cover. Slide the air filter cover operation knob, and open the air filter cover. Install the Wireless LAN unit. Loosen the screw and remove the wireless LAN unit cover. Secure the wireless LAN unit cover in place with the screw.

  • Page 35: Attaching The Cable Cover

    Connecting Equipment Attach the cable cover to the rear of the projector. Close the air filter cover. Attaching the Cable Cover By attaching the cable cover, you can hide the connected cables giving a nice, clean finish to the projector installation. (The illustrations are of a projector installed on a ceiling.) Tighten the screw on the cable cover.
  • Page 36 Connecting Equipment...

  • Page 37: Basic Usage

    Basic Usage This chapter explains how to project and adjust images.

  • Page 38: Projecting Images

    Projecting Images Automatically Detect Input Signals and Change The following screen is displayed while no image signals are input. the Projected Image (Source Search) Press the [Search] button on the remote control or the [Source Search] button on the control panel to project images from the port currently receiving an image.

  • Page 39: Switching To The Target Image By Remote Control

    Projecting Images Switching to the Target Image by Remote Control Adjusting the Volume You can change directly to the target image by pressing the following You can adjust the volume using one of the following methods. buttons on the remote control. •...

  • Page 40: Adjusting Projected Images

    Adjusting Projected Images • Arc Correction Correcting Distortion in the Projected Image Fine adjustment of the curved distortion caused by slack or shrinkage of the screen. You can correct keystone distortion in projected images using one of the "Arc Correction" p.42 following methods.

  • Page 41: Quick Corner

    Adjusting Projected Images When you are done, press the [Menu] button to exit the correction Select H/V-Keystone, and then press the [ ] button. menu. If the message "If this setting is changed, the image may be distorted." is displayed, press the [ ] button.

  • Page 42: Arc Correction

    Adjusting Projected Images Arc Correction If the [Esc] button is pressed for at least 2 seconds, the confirm default reset screen is displayed. Press the [Menu] button while projecting. Select Yes to reset the result of Quick Corner corrections. Select Geometric Correction from Settings. Use the [ ], [ ], [ ], and [ ] buttons to correct the position of...

  • Page 43: Point Correction

    Adjusting Projected Images Point Correction Divides the projected image by the grid and corrects the distortion by moving the point of intersection from side to side and up and down. Press the [Menu] button while projecting. Select Geometric Correction from Settings. Select Point Correction, and then press the [ ] button.

  • Page 44: Selecting The Projection Quality (Selecting Color Mode)

    Adjusting Projected Images Selecting the Projection Quality (Selecting Color Mode) You can easily obtain the optimum image quality simply by selecting the setting that best corresponds to your surroundings when projecting. The brightness of the image varies depending on the mode selected. Mode Application Dynamic...

  • Page 45: Projecting 3D Images(Eb-4955Wu/Eb-4950Wu/Eb-4855Wu/Eb-4850Wu Only)

    Available aspect modes vary depending on the Screen Type currently set. Projecting 3D images Set the Screen Type before changing the aspect ratio. (EB-4955WU/EB-4950WU/EB-4855WU/EB-4850WU only) s "Screen Settings" p.19 By using two projectors, you can project passive 3D images. You need the following optional items to project and view 3D images.

  • Page 46: Changing Methods

    Projects in an appropriate aspect ratio based on mode setting. information from the signal being input. Projects while retaining the aspect ratio of the input image. Normal EB-4955WU/EB-4950WU/EB-4855WU/EB-4850WU/EB-4750W Projects at an aspect ratio of 4:3. Screen type setting: 16:10 16:9 Projects at an aspect ratio of 16:9.
  • Page 47 Adjusting Projected Images Aspect Ratio of Input Signal Aspect Ratio of Input Signal 16:10 16:9 16:10 16:9 Zoom Auto or Normal Native 16:9 The image may differ depending on the resolution of the input signal. Screen type setting: 16:9 Aspect Ratio of Input Signal Native 16:10 16:9...

  • Page 48: Adjusting The Image

    Adjusting Projected Images Aspect Ratio of Input Signal Aspect Ratio of Input Signal 16:10 16:9 16:10 16:9 Native 16:9 Full Only computer images and images from the HDMI port. The image may differ depending on the resolution of the input signal. Screen type setting: 16:9 Zoom Aspect Ratio of Input Signal...

  • Page 49: Gamma Adjustment

    Adjusting Projected Images larger value is selected, you can reduce the overall brightness of the image to make the image sharper. If you select DICOM SIM from Color Mode on the Image menu, select the adjustment value according to the projection size. •...

  • Page 50: Correcting The Color Difference When Projecting From Multiple Projectors

    Adjusting Projected Images screen color adjustment so that the colors of images from each projector match closely. In some cases the brightness and color tone may not match completely even after correction. Summary of correction procedure When multiple projectors are set up and you need to make corrections, use the following procedure to correct one projector at a time.
  • Page 51 Adjusting Projected Images Adjustment Level: There are five levels from white, gray, and up to black. Adjust each level individually. Brightness Correct.: Adjust from black to white for each color tone. Color Correct. (G/R): Adjust the color tone for green and red. Color Correct.

  • Page 52: Useful Functions

    Useful Functions This chapter explains useful tips for giving presentations, and the Security functions.

  • Page 53: Projection Functions

    Press the [Menu] button. Computer - BNC, S-Video - Video Also, when using EB-4955WU/EB-4950WU/EB-4855WU/ The Split Screen Setup screen is displayed. EB-4850WU, you cannot project images from the LAN source (images from a computer over a network) using split screen.
  • Page 54 Projection Functions Select each input source for Left and Right. Select Swap Screens, and then press the [ ] button. The projected images on the left and right are swapped. Switching the left and right image sizes Press the [Menu] button during split screen projection. Select Screen Size, and then press the [ ] button.

  • Page 55: Restrictions During Split Screen Projection

    Projection Functions The projected images will appear as shown below after setting the screen Select the audio you want to output, and then press the [ size. button. Equal Larger Left When you select Auto, audio is output for the largest screen. If the screens are the same size, audio is output for the screen on the left.

  • Page 56: Hiding The Image And Sound Temporarily (A/V Mute)

    Projection Functions • The user's logo is not displayed. A/V Mute is applied or released each time you press the [A/V Mute] button. Restriction relating to images Remote control • The default values for the Image menu are applied to the image on the right screen.

  • Page 57: Freezing The Image (Freeze)

    Projection Functions Freezing the Image (Freeze) When Freeze is activated on moving images, the frozen image continues to project on the screen, so you can project a moving image one frame at a time like a still photo. Also, you can perform operations such as changing between files during presentations from a computer without projecting any images if the Freeze function is activated beforehand.

  • Page 58: Saving A User's Logo

    Projection Functions Enlarge. • When User's Logo Protection from Password Protection is Remote control set to On, a message is displayed and the User's Logo cannot be changed. You can make changes after setting User's Logo [z] button: Expands the area each time Protection to Off.
  • Page 59 Projection Functions When you press the [ ] button and the message "Select this image?" is displayed, select Yes. Select the zoom factor from the zoom setting screen. When the message "Save this image as the User's Logo?" is displayed, select Yes. The image is saved.

  • Page 60: Memory Function

    Memory Function The settings for the image currently displayed are saved as a memory, allowing you to load them when necessary. Settings for the following menu items are saved in the memory. Top Menu Submenu All setting items Image Signal 3D Setup Progressive Noise Reduction...
  • Page 61 Memory Function Function Explanation Rename Memory Changes the memory name. Select the memory name you want to change, and then press the [ button. Enter the memory name using the soft keyboard. s "Soft keyboard operations" p.83 When you have finished, move the cursor over Finish, and then press the [ ] button.

  • Page 62: Scheduling Function

    Scheduling Function You can schedule turning the projector power on/off and switching the input source, as events in the schedule. Registered events are executed automatically at the specified time on the specified dates or weekly. Warning Do not place flammable objects in front of the lens. If you set the schedule to turn on the projector automatically, any flammable objects placed in front of the lens could cause a fire.

  • Page 63: Editing A Schedule

    Scheduling Function Select Save, and then press the [ ] button. To register additional schedules, repeat steps 3 to 5. Select Setup complete, and then select Yes to finish saving. A calendar is displayed on the Schedule Settings screen (the screen in step 3).
  • Page 64 Scheduling Function A repeat icon is displayed for periodic schedules. To delete all registered schedules, select Schedule Reset, and then select Yes. Select Setup complete, and then select Yes to delete the schedules. Perform editing from the menu displayed. Submenu Name Function Enable or disable the selected schedule.

  • Page 65: Security Functions

    Security Functions • User's Logo Protection The projector has the following enhanced security functions. Even if someone tries to change the User's Logo set by the owner of the • Password Protection projector, it cannot be changed. When User's Logo Protection is set to You can limit who can use the projector.

  • Page 66: Entering The Password

    Security Functions Remote control If Password Protection is already activated, you must enter the password. If the password is entered correctly, the Password Protection setting menu is displayed. s "Entering the Password" p.66 Select the type of Password Protect you want to set, and then press the [ ] button.

  • Page 67: Restricting Operation

    Contact Epson as described in your documentation." s Settings - Control Panel Lock p.77 Epson Projector Contact List Select either Full Lock or Partial Lock according to your purpose.

  • Page 68: Remote Control Button Lock

    Security Functions Each time the [Help] button is pressed for at least 5 seconds, the remote You can release the control panel lock by one of the following control button lock turns on or off. two methods. • Use the remote control to set Control Panel Lock to Off Remote control from the configuration menu.

  • Page 69: Installing The Wire Lock

    Security Functions Installing the wire lock Pass an anti-theft wire lock through the installation point. See the documentation supplied with the wire lock for locking instructions.

  • Page 70: Configuration Menu

    Configuration Menu This chapter explains how to use the Configuration menu and its functions.

  • Page 71: Using The Configuration Menu

    Using the Configuration Menu This section explains how to use the Configuration menu. Select a submenu item. Although steps are explained using the remote control as an example, you can perform the same operations from the control panel. Check the guide under the menu for the available buttons and their operations.

  • Page 72: List Of Functions

    List of Functions Top Menu Name Submenu Name Items or Setting Values Configuration Menu Table Input Signal Auto, RGB, and Component Settable items vary depending on the model being used and the image Video Signal Auto, NTSC, NTSC4.43, PAL, signal and source being projected. M-PAL, N-PAL, PAL60, and SECAM Top Menu Name...

  • Page 73: Network Menu

    Top Menu Name Submenu Name Items or Setting Values Projection Front, Front/Ceiling, Rear, and Reset Memory Rear/Ceiling EB-4955WU/EB-4950WU/EB-4855WU/EB-4850WU only Operation Direct Power On, Sleep Mode, Sleep Mode Timer, A/V Mute Timer, High Altitude Mode, Network menu Remote Control Type, Inv...

  • Page 74: Image Menu

    List of Functions Top Menu Name Submenu Name Items or Setting Values Image Menu Authentication Type Open and Shared Settable items vary depending on the image signal and source currently Passphrase being projected. Setting details are saved for each image signal. Wired LAN menu s IP Settings DHCP, IP Address,...

  • Page 75: Signal Menu

    List of Functions Submenu Function Submenu Function Tint (Adjustment is possible when a component video signal is being Auto Iris (This item can be set only if Color Mode is set to Dynamic, input. If a composite video signal is input, adjustment is only Theatre, 3D Dynamic or 3D Theatre.) possible when NTSC signals are being input.) Set the tracking delay depending on the light intensity correction...
  • Page 76 List of Functions Submenu Function Submenu Function Auto Setup (Only available when an analog RGB computer signal is Noise Reduction (This cannot be set when Image Processing is set to being input.) Fast.) Set to On to automatically adjust Tracking, Sync., and Smoothes out the roughness in progressive images.

  • Page 77: Settings Menu

    "Correcting Distortion in the Projected Image" p.40 s "Reset Menu" p.92 • H/V-Keystone: EB-4955WU/EB-4950WU/EB-4855WU/EB-4850WU only Adjust V-Keystone and H-Keystone to correct horizontal and vertical keystone distortion. • Quick Corner: Select and correct the four corners of the projected image.

  • Page 78: Extended Menu

    List of Functions Submenu Function Submenu Function Control Panel You can use this to restrict operation of the projector's Reset You can reset all adjustment values on the Settings menu to Lock control panel. their default settings, except for User Button and Memory.
  • Page 79 List of Functions Submenu Function Submenu Function Display You can make settings related to the projector's display. Projection Select from one of the following projection methods depending on how the projector is installed. Menu Position: Select the position to display the menu on the projected screen.
  • Page 80 Set this item to Normal to use the remote control provided with this projector. When Simple is selected, you can use the remote control provided with other Epson projectors to operate this projector. This is useful if you want to use a remote control that you are already familiar with to operate the projector.

  • Page 81: Network Menu

    List of Functions Submenu Function Submenu Function A/V Settings A/V Output: (This item can be set only if Standby Mode is Multi-Projection Multi-screen: You can adjust the tint and brightness of each set to Communication On) Set this to Always On when the projected image.

  • Page 82: Notes On Operating The Network Menu

    List of Functions "Setting Password Protection" p.65 Submenu Function Network Config- The following menus are available for setting Network items. uration Basic, Wireless LAN, Security, Wired LAN, Mail, Others, and Reset By using a Web browser of a computer connected to the projector on a network, you can set functions and control the projector.

  • Page 83: Soft Keyboard Operations

    List of Functions Soft keyboard operations • You cannot use colons (:) for Network menu items. • Except for SSID, you cannot use spaces for Network menu items. The Network menu contains items that require input of alphanumerics during setup. In this case, the following software keyboard is displayed. Use •...

  • Page 84: Wireless Lan Menu

    List of Functions Submenu Function PJLink Password Set a password to use when you access the projector using compatible PJLink software. You can enter up to 32 single-byte alphanumeric characters. (Symbols cannot be used.) s "About PJLink" p.132 Set a password to use Web Remote. You can enter up to 8 single- Web Control byte alphanumeric characters.

  • Page 85: Security Menu

    List of Functions Security menu Submenu Function SSID Auto Set- If Connection Mode is set to Quick, when you set this to On, you When the Wireless LAN unit is installed, it is strongly recommended that ting can search for the projector more quickly from among multiple you set security.
  • Page 86 List of Functions Submenu Function WEP Encryption Set the encryption method for WEP encryption. 128Bit: Uses 128 (104) bit encryption. 64Bit: Uses 64 (40) bit encryption. Format Set the format for the WEP encryption key. ASCII: Input as text. HEX: Input in hexadecimal. Select the WEP encryption ID key.

  • Page 87: Wired Lan Menu

    List of Functions Wired LAN menu Submenu Function Passphrase Enter the passphrase. You can enter at least 8 and up to 63 single- byte alphanumeric characters. When the passphrase is entered and the [ ] button is pressed, the value is set and displayed as an asterisk (*).

  • Page 88: Mail Menu

    List of Functions Submenu Function IP Settings DHCP: You can set whether or not (On/Off) to use DHCP If this is set to On, you cannot set any more addresses. IP Address: You can input the IP address assigned to the projector.

  • Page 89: Others Menu

    List of Functions Others menu Submenu Function Address 1 Set- Enter the destination email addresses to which to send the ting/Address 2 notification email, and select the problems or warnings you want Setting/Address to be notified about. You can register up to three destinations. You can enter up to 64 single-byte alphanumeric characters for 3 Setting the email addresses.( "...

  • Page 90: Reset Menu

    Set this to On when connecting to the network using Bonjour. Bonjour See Apple's Web site for more information on the Bonjour service. http://www.apple.com/ You can switch the EPSON Message Broadcasting function to Message Broad- enable or disable. casting You can download Message Broadcasting and its Operation...

  • Page 91: Info Menu (Display Only)

    List of Functions Submenu Function Info Menu (Display Only) Status This is information about errors that have occurred on the Lets you check the status of the image signals being projected and the status projector. of the projector. Items that can be displayed vary depending on the source This information may be needed if service is required.

  • Page 92: Reset Menu

    List of Functions Reset Menu Submenu Function You can reset all items in the Configuration menu to their default Reset All settings. The following items are not reset to their defaults: Input Signal, User's Logo, all items for Network menus, Lamp Hours, Language, Password, Multi-screen, Date &...

  • Page 93: Troubleshooting

    Troubleshooting This chapter explains how to identify problems and what to do if a problem is found.

  • Page 94: Using The Help

    Using the Help If a problem occurs with the projector, the Help screen is displayed to assist Confirm the selection. you by pressing the Help button. You can solve problems by answering the Remote control questions. Press the [Help] button. The Help screen is displayed.

  • Page 95: Problem Solving

    Problem Solving If you are having a problem with the projector, first check the projector's indicators and refer to "Reading the Indicators" below. See the following if the indicators do not show clearly what the problem might be. "When the Indicators Provide No Help" p.99 Reading the Indicators The projector is provided with the following four indicators that indicate the operating status of the projector.
  • Page 96 If the error continues after checking the points above, stop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest address provided in the Epson Projector Contact List. Epson Projector Contact List...
  • Page 97 Epson Projector Contact List. Epson Projector Contact List If the lamp is cracked: Contact your local dealer or the nearest address provided in the Epson Projector Contact List. (Images cannot be projected until the lamp is replaced.) Epson Projector Contact List When using at an altitude of 1500 m or more, set High Altitude Mode to On.
  • Page 98 If the error continues after checking the points above, stop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest address provided in the Epson Projector Contact List. Epson Projector Contact List Air Filter Notice "Time to clean the air filter.

  • Page 99: When The Indicators Provide No Help

    Problem Solving • The remote control does not work sp.107 When the Indicators Provide No Help • Nothing appears on the external monitor sp.108 If any of the following problems occur and the indicators do not offer a • I want to change the language for messages and menus sp.108 solution, refer to the pages given for each problem.

  • Page 100: Problems Relating To Images

    Problem Solving Problems Relating to Images No images appear Check Remedy Did you press the [ ] button on the remote control or the [t] Press the [ ] button on the remote control or the [t] button on the control panel to turn on the projector. button on the control panel? Are the indicators switched off? The power cord is not connected correctly or power is not being supplied.

  • Page 101: Projection Stops Automatically

    Problem Solving Check Remedy Are the contents of the moving image you are trying to project The projector may not be able to project copyright protected moving images that are being played back on a computer. copyright protected? For more details, see the user's guide supplied with the player. Projection stops automatically Check Remedy...

  • Page 102: Images Are Fuzzy, Out Of Focus, Or Distorted

    Problem Solving Check Remedy Is the power for the computer or video source turned on? Turn the power on for the equipment. Are the image signals being output to the projector? If the image signals are only being output to the computer's LCD monitor or to the accessory monitor, you need to change the output to an external destination as well as the computer's own monitor.

  • Page 103: The Image Is Truncated (Large) Or Small, The Aspect Is Not Suitable, Or The Image Has Been Reversed

    Problem Solving Check Remedy Is the correct resolution selected? Set the computer so that the signals being output are compatible with the projector. (Only when projecting computer images) s "Supported Monitor Displays" p.144 s Computer's documentation Are the Sync. and Tracking settings adjusted correctly? Press the [Auto] button on the remote control or the [ ] button on the control panel to perform automatic adjustment.

  • Page 104: Image Colors Are Not Right

    Problem Solving Check Remedy Is the correct resolution selected? Set the computer so that the signals being output are compatible with the projector. (Only when projecting computer images) s "Supported Monitor Displays" p.144 s Computer's documentation Is the image direction correct? Make the correct settings in Projection from the Configuration menu.

  • Page 105: Images Appear Dark

    Do the indicators turn on and off when the power cord is touched? There is probably a poor contact in the power cable, or the power cable may be defective. Reinsert the power cable. If this does not solve the problem, stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest address provided in the Epson Projector Contact List. Epson Projector Contact List...

  • Page 106: Other Problems

    Problem Solving Check Remedy Is the Control Panel Lock set to Full Lock? Press the [ ] button on the remote control. If you do not want to use Control Panel Lock, change the setting to Off. s "Control Panel Lock" p.67 Is the correct setting for the remote receiver selected? Check the Remote Receiver from the Configuration menu.

  • Page 107: The Remote Control Does Not Work

    Problem Solving Check Remedy Is the correct audio input selected? Check the Audio Settings from the configuration menu. s Extended - A/V Settings - Audio Settings p.78 The remote control does not work Check Remedy Is the remote control light-emitting area pointing towards the Point the remote control towards the remote receiver.

  • Page 108: Nothing Appears On The External Monitor

    Did a fatal abnormality occur and the projector come to a sudden When the projector comes to a sudden stop, email cannot be sent. stop? If the abnormal state continues, contact your local dealer or the nearest address provided in the Epson Projector Contact List. Epson Projector Contact List Is power being supplied to the projector? Check that your electrical outlet or power source is functioning correctly.

  • Page 109: "The Battery That Saves Your Clock Settings Is Running Low." Is Displayed

    Check Remedy The internal power supply that saves your clock settings is Contact your local dealer or the nearest address provided in the Epson Projector Contact List. running low. Epson Projector Contact List Cannot change settings using a Web browser...

  • Page 110: About Event Id

    DHCP setting. s"Network Menu" p.81 0899 Other communication errors If restarting the projector or EasyMP Network Projection does not solve the problem, contact your local dealer or the nearest address provided in the Epson Projector Contact List. Epson Projector Contact List...

  • Page 111: Maintenance

    Maintenance This chapter provides information on maintenance procedures to ensure the best level of performance from the projector for a long time to come.

  • Page 112: Cleaning

    Cleaning You should clean the projector if it becomes dirty or if the quality of Attention projected images starts to deteriorate. Do not rub the lens with harsh materials or subject the lens to shocks, as it can easily become damaged. Caution When cleaning, unplug the power cable from the electric outlet.
  • Page 113 Cleaning Open the air filter cover. With the front (the side with tabs) of the air filter facing down, tap the air filter four or five times to shake off the dust. Slide the air filter cover operation knob, and open the air filter cover.
  • Page 114 Cleaning Replace the air filter. Press until it clicks into place. Close the air filter cover. • If a message is frequently displayed, even after cleaning, it is time to replace the air filter. Replace it with a new air filter. s "Replacing the Air Filter"...

  • Page 115: Replacing Consumables

    You should always have a spare lamp unit ready in case it is needed. • We recommend the use of genuine EPSON spare lamps. The use of non- genuine lamps may affect projection quality and safety. Any damage or malfunction caused by the use of non-genuine lamps may not covered by The message is displayed for 30 seconds.
  • Page 116 Replacing Consumables Warning • When replacing the lamp because it has stopped illuminating, there is a possibility that the lamp may be broken. If replacing the lamp of a projector which has been installed on the ceiling, you should always assume that the lamp is cracked, and you should stand to the side of the lamp cover, not underneath it.
  • Page 117 Tighten the two lamp fixing screws. If the Lamp is cracked, replace it with a new lamp, or contact your local dealer for further advice. Epson Projector Contact List Replace the lamp cover. Install the new lamp. Insert the lamp along the guide rail in the correct direction so that it...

  • Page 118: Resetting The Lamp Hours

    Replacing Consumables After you turn off the projector's power and the confirmation Attention buzzer beeps twice, disconnect the power cord. • Make sure you install the lamp securely. If the lamp cover is removed, the power turns off automatically as a safety precaution. If the lamp or the lamp Open the air filter cover.
  • Page 119 Replacing Consumables Install the new air filter. Press until it clicks into place. Close the air filter cover. Dispose of used air filters properly in accordance with your local regulations. Material of the frame part: Polypropylene Material of the filter part: Polypropylene...

  • Page 120: Notes On Transportation

    Notes on Transportation There are many glass parts and precision components inside the projector. To prevent damage due to impacts when transporting, handle the projector as follows. Moving Nearby Check the following points, and move the projector carefully. • Turn off the power to the projector and disconnect all cables. •...

  • Page 121: Image Maintenance

    Image Maintenance Panel Alignment Adjusts the pixel color shift for the LCD panel. You can adjust the pixels horizontally and vertically by 0.25 pixels within a range of ±1 pixel. • Image quality may decline after performing LCD alignment. • Images for pixels that extend beyond the edge of the projected screen are not displayed.

  • Page 122: Color Uniformity

    Image Maintenance Select a combination of R (red), G (green), and B (blue) for the grid color. R/G/B: Displays a combination all three colors; red, green and blue. The actual color of the grid is white. R/G: This is available when R is selected from Select Color. Displays a combination of two colors;...
  • Page 123 Adjustment Level: There are multiple levels from white, through gray, and up to black (for EB-4955WU/EB-4950WU/EB-4855WU/ EB-4850WU there are five levels, and for EB-4750W/EB-4650/ EB-4550 there are four levels). You can adjust each level individually.
  • Page 124 Image Maintenance Return to step 4 and adjust each level. When you are done, press the [Menu] button.

  • Page 125: Appendix

    Appendix...

  • Page 126: Network Functions

    Network Functions Using the Quick Wireless Connection USB Key Connect the optional Quick Wireless Connection USB Key to the wireless LAN unit installation section. Check the following points when connecting a computer to the projector using wireless LAN. • The wireless LAN unit (ELPAP07) is connected to the projector. •...

  • Page 127: Monitoring And Controlling

    (when the power is off). EasyMP Monitor lets you carry out operations such as checking the status of multiple Epson projectors that are connected to a network at a computer s Extended - Standby Mode p.78...

  • Page 128: Using The Mail Notification Function To Report Problems

    The default password is "admin". Mail sender: Address for Address 1 Subject: EPSON Projector • Enter the user ID even if the password setting is disabled. You cannot change the user ID.

  • Page 129: Management Using Snmp

    Monitoring and Controlling • Lamp timer failure • SNMP should be managed by a network administrator or someone • Lamp out who is familiar with the network. • To use the SNMP function to monitor the projector, you need to •...

  • Page 130: Esc/Vp21 Commands

    Monitoring and Controlling ESC/VP21 Commands You can control the projector from an external device using ESC/VP21. Command list When the power ON command is transmitted to the projector, the power turns on and it enters warm-up mode. When the projector's power has turned on, a colon ":"...

  • Page 131: Cable Layouts

    Add a Carriage Return (CR) code (0Dh) to the end of each command and transmit. For more details, contact your local dealer or the nearest address provided in the Epson Projector Contact List. Epson Projector Contact List Cable layouts <At the projector>...

  • Page 132: About Pjlink

    The projector complies with the PJLink Class1 standard established by the • Model name displayed for "Product name information query" JBMIA. EPSON 4955/4950 You need to make network settings before you can use PJLink. See the EPSON 4855/4850 following for more information on network settings.

  • Page 133: Operating A Projector From Your Computer

    Monitoring and Controlling • Monitoring and control with application software Enter the IP address of the projector in the address field of the ® ® You can use Crestron RoomView Express or Crestron RoomView Web browser, and press the Enter key on the keyboard. ®...
  • Page 134 Monitoring and Controlling Button Function Button Function A/V Mute Turns the video and audio on or off. Performs the same operation as the [ ] button on the s "Hiding the Image and Sound Temporarily (A/V remote control. Mute)" p.56 s "Remote Control"...
  • Page 135 Monitoring and Controlling Item Function DHCP Select the Enabled check box to use DHCP. You cannot enter an IP address if DHCP is enabled. IP Address Enter the IP address to assign to the currently connected projector. Enter a subnet mask for the currently connected Subnet Mask projector.
  • Page 136 Monitoring and Controlling Item Function New Password Enter the new password when changing the password to open the operation window. (The name can contain up to 26 single-byte alphanumeric characters.) Confirm Enter the same password as you entered in New Password.

  • Page 137: Optional Accessories And Consumables

    Component video cable ELPKC19 Special expertise is required to suspend the projector from a ceiling. Contact (3 m - for mini D-Sub 15-pin/RCA male your local dealer or the nearest address provided in the Epson Projector Use to connect a component video source.

  • Page 138: Screen Size And Projection Distance

    Screen Size and Projection Distance Projection Distance (For EB-4955WU/EB-4950WU/ 4:3 Screen Size Minimum (Wide) to Vertical Lens Shift EB-4855WU/EB-4850WU) Maximum (Tele) Top to Bottom 80" 163x122 249 - 450 0 - +122 100" 203x152 312 - 564 0 - +152 120"...
  • Page 139 Screen Size and Projection Distance 16:10 Screen Size Minimum (Wide) to Vertical Lens Shift Maximum (Tele) Top to Bottom 60" 130x81 163 - 297 0 - +81 80" 172x108 219 - 397 0 - +108 100" 215x135 275 - 498 0 - +135 120"...

  • Page 140: Projection Distance (For Eb-4750W)

    Screen Size and Projection Distance Projection Distance (For EB-4750W) 4:3 Screen Size Minimum (Wide) to Vertical Lens Shift Maximum (Tele) Top to Bottom 80" 163x122 248 - 506 -25 - +147 100" 203x152 311 - 633 -31 - +184 120" 244x183 374 - 761 -38 - +221...
  • Page 141 Screen Size and Projection Distance 16:10 Screen Size Minimum (Wide) to Vertical Lens Shift Maximum (Tele) Top to Bottom 50" 108x67 135 - 277 -14 - +81 60" 130x81 163 - 334 -17 - +97 80" 172x108 219 - 446 -22 - +130 100"...

  • Page 142: Projection Distance (For Eb-4650/Eb-4550)

    Screen Size and Projection Distance Projection Distance (For EB-4650/EB-4550) 4:3 Screen Size Minimum (Wide) to Vertical Lens Shift Maximum (Tele) Top to Bottom 80" 163x122 206 - 421 -11 - +133 100" 203x152 258 - 527 -13 - +166 120" 244x183 311 - 633 -16 - +199...
  • Page 143 Screen Size and Projection Distance Unit: cm 16:10 Screen Size Minimum (Wide) to Vertical Lens Shift Maximum (Tele) Top to Bottom 30" 65x40 79 - 165 -8 - +49 50" 108x67 135 - 277 -14 - +81 60" 130x81 163 - 334 -17 - +97 80"...

  • Page 144: Supported Monitor Displays

    *1 Only compatible when Wide is selected as the Resolution from the Computer signals (analog RGB) Configuration menu. (This is not available for EB-4650/EB-4550.) Signal Refresh Rate (Hz) Resolution (Dots) *2 EB-4955WU/EB-4950WU/EB-4855WU/EB-4850WU only. Only compatible when VESA CVT-RB (Reduced Blanking) signal is input. 60/72/75/85 640x480 SVGA 56/60/72/75/85...

  • Page 145: Input Signal From The Hdmi Port And Displayport (Eb-4955Wu/Eb-4950Wu/ Eb-4855Wu/Eb-4850Wu/Eb-4750W)

    Supported Monitor Displays Input signal from the HDMI port and DisplayPort (EB-4955WU/ Input signal from the HDMI port and DisplayPort (EB-4650/ EB-4950WU/EB-4855WU/EB-4850WU/EB-4750W) EB-4550) Signal Refresh Rate (Hz) Resolution (Dots) Signal Refresh Rate (Hz) Resolution (Dots) 640x480 640x480 SVGA 800x600 SVGA...

  • Page 146: Specifications

    Specifications Projector General Specifications EB-4955WU EB-4950WU EB-4855WU EB-4850WU EB-4750W EB-4650 EB-4550 Product name Dimensions 472 (W) x 134 (H) x 320 (D) mm (not including raised section) 0.76" Wide 0.59" Wide 0.63" LCD panel size Display method Polysilicon TFT active matrix...
  • Page 147 The operating temperature is 0 to +40˚C when Power Consumption is set to ECO or Temp Interlock is set, and 0 to +35˚C when it is set to Normal at an altitude of 1500 to 3048 m. s "Settings Menu" p.77 EB-4955WU EB-4950WU EB-4855WU EB-4850WU...
  • Page 148 Specifications Stereo mini jack (3.5Ф) Audio2 port DisplayPort DisplayPort HDMI HDCP supported (Audio is only supported by PCM) HDMI port Stereo mini jack (3.5Ф) Audio3 port Mini DIN 4-pin S-Video port RCA pin jack Video port RCA pin jack x 2 (L-R) Audio-L/R port Stereo mini jack (3.5Ф) Audio Out port...
  • Page 149 CPU Boards and Power Supplies used with Class B Personal Computers Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference Epson America, Inc. in a residential installation. This equipment generates, uses, and can radiate Located at:...

  • Page 150: Appearance

    Appearance Center of lens Distance from center of lens to suspension bracket fixing point Units: mm...

  • Page 151: Glossary

    AMX Device Discovery is a technology developed by AMX to facilitate AMX control systems for easy operation of the target equipment. AMX Device Discovery Epson have implemented this protocol technology, and have provided a setting to enable the protocol function (ON). See the AMX Web site for more details.
  • Page 152 Glossary Projects information to create one screen at a time, displaying the image for one frame. Even though the number of scan lines is the same, the amount Progressive of flicker in images decreases because the volume of information has doubled compared with an interlace system. The light-emitting element of a display maintains the same luminosity and color for an extremely short time.

  • Page 153: General Notes

    HDMI and High-Definition Multimedia Interface are the trademarks or registered Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this trademarks of HDMI Licensing LLC. product or third parties for damages, losses, costs, or expenses incurred by the...

  • Page 154: Index

    Index Cleaning the projector's surface ....112 Color adjustment ......... 75 3D Setup ............76 Filter indicator ..........95 Color Mode ..........44, 74 Focus ring ............8 Color Saturation .......... 74 Freeze ............. 57 Color Uniformity ........122 Front ............18, 79 Computer port ..........
  • Page 155 Index Lamp indicator ..........95 Remote control ..........12 Lamp replacement period ......115 Remote control button lock ....... 68 Panel Alignment .......... 79 Language ............81 Remote control ID ........25 Part names and functions ......8 Lens shift ............22 Remote port ..........
  • Page 156 Index Split Screen ........... 77 Volume ............78 Split Screen Setup ........53 Volume buttons ........... 11 Sports ............. 44 sRGB .............. 44 Standby Mode ..........81 Web browser ..........127 Startup Screen ..........79 Web Control ..........127 Startup Source Search ......... 80 Web Remote ..........

This manual is also suitable for:

Eb-4950wuEb-4855wuEb-4750wEb-4650Eb-4550Eb-4850wu

Table of Contents