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AMT Datasouth Fastmark 6000 Series User Manual

Amt datasouth barcode label printer user's guide 6000
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Fastmark 6000 Series
Barcode Label Printer
User's Guide
Part No. 110621 A

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Summary of Contents for AMT Datasouth Fastmark 6000 Series

  • Page 1 Fastmark 6000 Series Barcode Label Printer User’s Guide Part No. 110621 A...
  • Page 2 All rights are reserved. No part of this document may be reproduced or issued to third parties in any form without the permission of AMT Datasouth. The material in this document is provided for general information and is subject to change without notice.
  • Page 3 E-mail account, “www.amtdatasouth.com”. You can also get the most updated driver or application from the web site “http://www.amtdatasouth.com”. © Copyright 2002 by AMT Datasouth Corporation First Edition: September 2002 User's Guide...

  • Page 4: Table Of Contents

    Command Set for PPLA ... 47 PRINTER DRIVER ... 55 Driver Installation... 56 How to Use the Driver ... 57 TROUBLESHOOTING AND MAINTENANCE ... 63 Troubleshooting... 63 Recovery ... 65 Preventive Maintenance... 66 Fastmark 6000 Series Table of Contents User's Guide...
  • Page 5 Auto Polling ... 74 Appendix C: PRINTER STATUS ... 75 Appendix D: ASCII TABLE... 76 Appendix E: FONTS AND BAR CODES FOR PPLA ... 77 Internal Fonts... 77 Courier Font Set ... 78 Internal Bar Codes ... 79 User's Guide Fastmark 6000 Series...
  • Page 6 Figure 2 - Model and Serial Number Location...8 Figure 3 - Shipped with Printer...9 Figure 4 - Front and Side View ...10 Figure 5 - FM 6000 Series Back Panel...11 Figure 6 - Power Cord Connection...12 Figure 7 - Communication Cable ...13 Figure 8 –...
  • Page 7 This page is blank User's Guide Fastmark 6000 Series...

  • Page 8: Product Description

    Before reading the manual you should first identify your printer model. The printer model name is located on the back of the printer on its product label. Figure 1 - Fastmark 6000 Series Printer Fastmark 6000 Series User's Guide...

  • Page 9: Overview

    NOTE: The model number is printed on the compliance label attached to the back of the printer. After un-packing please record the model number below for reference. MODEL No: SERIAL No: Model No: and Serial No: Figure 2 - Model and Serial Number Location User's Guide Fastmark 6000 Series...

  • Page 10: Unpacking And Inspection

    Power cord Diskette(s) or CD for Windows 95/98/2000/NT and Label Design Software Take up Core A ribbon roll and a take-up ribbon core (sample roll). A media roll (not pictured) Fastmark 6000 Series Figure 3 - Shipped with Printer User's Guide...

  • Page 11: Installation And Configuration

    Free from excessive direct sunlight, temperature, humidity, dust, dirt, and debris. Near a grounded AC power receptacle wired in compliance with local ordinances. LCD Display Front Access Door User's Guide Figure 4 - Front and Side View Top Access Door Fastmark 6000 Series...

  • Page 12: Figure 5 - Fm 6000 Series Back Panel

    Switches PS/2, Keyboard Interface External Label Feed Slot Model No. and Serial No. Figure 5 - FM 6000 Series Back Panel Fastmark 6000 Series AC Inlet Receptacle Parallel Port Serial Port Power Switch User's Guide...

  • Page 13: Connecting The Power Cord

    3. Connect the power cord to the AC Inlet Receptacle located on the back of the printer. 4. Connect AC power plug to a suitable AC source. Power Switch AC Power Connector AC Inlet Receptacle AC Electrical Source Figure 6 - Power Cord Connection User's Guide Fastmark 6000 Series...

  • Page 14: Connecting The Printer To Your Host

    To change the Baud Rate: FM6602: Fastmark 6000 Series Parallel Port RS-232 Serial Figure 7 - Communication Cable The switches on the back control Baud Rate. See the Back...
  • Page 15 Note: It is not necessary to set a switch or send a command for the parallel and serial port selection. The printer automatically detects the active port. Print a SELF-TEST to review serial settings. User's Guide 9600 1 start bit, 8 data bits and1 stop bit. None Fastmark 6000 Series...

  • Page 16: Inside The Printer

    Installation of a Ribbon (Thermal Transfer Mode) Installation of Media Routine Maintenance Thermal Printhead Platen Roller Fastmark 6000 Series Ribbon Take-Up Spindle Figure 8 – Inside Printer Figure 9 – Printhead Mechanism Ribbon Supply Spindle Media Supply Spindle...

  • Page 17: Loading The Ribbon

    1. Open the Media Access Cover by lifting it up until it rests upon the top of the printer. 2. Open the Front Access Door by rotating it down. Front Access Door Figure 10 - Open Top Access Cover User's Guide Top Access Door Fastmark 6000 Series...

  • Page 18: Figure 11 - Printhead Latch And Side Access Cover

    Figure 11 - Printhead Latch and Side Access Cover 5. Unwrap the ribbon and place the Ribbon Supply Roll on the Ribbon Supply Spindle located towards back of printer. Fastmark 6000 Series Side Access Latch Figure 12 - Ribbon Supply...

  • Page 19: Figure 14 – Ribbon Take-Up

    Ribbon Take-Up core using tape or adhesive leader. Ribbon Take-up Spindle 8. Place the Ribbon Take-up core on the Ribbon Take-Up Spindle located towards the front of the printer. User's Guide Printhead Figure 13 - Ribbon Installing Figure 14 – Ribbon Take-up Fastmark 6000 Series...

  • Page 20: Figure 15 - Ribbon Routing

    12. Verify the printer is set for Thermal Transfer Mode: To verify the FM6000 series printer is set to Thermal Transfer mode, switch 1 (on the back of the printer) is set to the ON position. Fastmark 6000 Series Front of Printer Figure 15 - Ribbon Routing...

  • Page 21: Loading Media

    3. Rotate the green Printhead Latch counterclockwise to open the printhead. 4. Rotate the Side Access Door down to allow the media to be loaded under the printhead module. Printhead Latch Figure 17 - Printhead Latch and Side Access Cover User's Guide Access Door Side Access Latch Fastmark 6000 Series...
  • Page 22 8. Slide the roll fully towards the center of the printer. 9. Slide the Media Supply Guide towards the center of the printer until it is snug against the media. Fastmark 6000 Series Media Supply Spindle Figure 18 – Media Supply...

  • Page 23: Figure 19 - Outside Media Guide

    14. Slide the Outside Media Guide towards the center of the printer until it just touches but does not buckle the media. User's Guide Figure 19 - Outside Media Guide Ribbon Back Media Rail Front Media Rail Fastmark 6000 Series...

  • Page 24: Figure 20 - Media Sensor Adjustment

    Media is routed between the Upper and Lower Media Sensor Arms located under print module. The green Outside Media Guide has been re-installed. If required, the media sensor is adjusted directly over the notch (hole) or gap. Fastmark 6000 Series User's Guide...
  • Page 25 User's Guide Fastmark 6000 Series...

  • Page 26: Figure 21 - Media Routing

    Lower Media Sensor Arm Figure 21 - Media Routing 17. Rotate the Side Access Door up to close. 18. Rotate the green Print Head Latch clockwise fully to lock the printhead and Side Access Door shut. Fastmark 6000 Series User's Guide...

  • Page 27: Changing Position Of The Media Supply Spindle

    6. Reload the Media into the printer. Upper Position (default position) Figure 22 - Media Supply Spindle Location User's Guide Media Spindle needs to be in the Lower position. Media Spindle needs to be in the Upper Position. Lower Position Fastmark 6000 Series...

  • Page 28: Calibrating Media Sensors

    (reflection characteristics, label length, etc.) to EEPROM. Caution: Running labels that are less than 1.5 inches in length without the correct calibration can result in loss of gap detection. Fastmark 6000 Series button, power on the printer. CALIBR. . button when:...

  • Page 29: Performing The Self Test

    Some portions of the self-test may be printed upon the Gap between labels. To print the self-test use a minimum 6 inch label length. Note: The following figure is an example of the self-test. User's Guide Fastmark 6000 Series...

  • Page 30: Figure 23 - Self Test Ppla

    Self Test Pattern for PPLA Figure 23 - Self Test PPLA Fastmark 6000 Series User's Guide...

  • Page 31: Resetting The Printer To Factory Default Settings

    2. Mechanical positions of the Switches on the back will not be changed with this procedure. 3. It is necessary to do a Label Sensor Calibration following a Reset. 4. The label count printed during the Self-Test can not be reset. User's Guide LED will blink. Fastmark 6000 Series...

  • Page 32: Panel Operation

    PANEL OPERATION Front Panel The front panel includes 3 LED indicators (READY, MEDIA and RIBBON) 3 buttons (FEED, PAUSE and CANCEL) LCD display Figure 24 - Fastmark 6000 Series Front Panel Fastmark 6000 Series User's Guide...
  • Page 33 - The printer is set for Direct Thermal Mode. Blinking - The printer is set for Thermal Transfer mode and the ribbon is not moving or at end of life. This condition only occurs following a media motion request. details) Fastmark 6000 Series...
  • Page 34 The printer will display "CALIBRATION" on the LCD display while doing a Label Sensor Calibration test on the current loaded media. m CANCEL The printer will display "E2PROM RESET" on the LCD display while resetting the Non-Volatile memory (E2PROM) back to factory defaults. Fastmark 6000 Series Function User's Guide...
  • Page 35 See the Front Panel Setup Menu section for more information. m PAUSE If held down for more than 5 seconds, the printer will allow Language Selection. m CANCEL See the Setting the Display Language section for more information. User's Guide Function Function Fastmark 6000 Series...

  • Page 36: Lcd Display

    After power on the following message is displayed on the LCD READY (203,PPLA) The first parameter is either 203 or 300. It stands for the printer's resolution. The second parameter indicates the emulation (printer language), PPLA. Fastmark 6000 Series User's Guide...
  • Page 37 If a barcode reader is connected and switches 6 through 8 are in the ON positions, the displayed message will be. READY (203,PPLA) WITH B.C. READER Abnormal Conditions If any abnormal condition occurs the related message will be displayed. For example: RIBBON OUT User's Guide Fastmark 6000 Series...

  • Page 38: Front Panel Set-Up Menu

    R E F L E C T I V E Feature name: Media Sensing Type Feature Value: Reflective Stored indicator: Fastmark 6000 Series Function Enters into set-up mode. If in set-up mode, pressing these two keys will exit Set-up mode and return to normal mode.

  • Page 39: Procedure To Enter Into Set-Up Mode

    Press both [PAUSE] + [CANCEL] buttons at the same time, to return to normal mode. Note: Do not enter set-up mode while the printer is printing or while the host is sending data. User's Guide Next Value Next Feature Enter Value Fastmark 6000 Series...

  • Page 40: Set-Up Mode Selection Items

    ENABLE BACK DISTNCE(mm) 010 to 040 Displayed only when Switch 4 is on. Displayed only when Switch 3 enabled Displayed only when the BACKFEED feature is enabled. Fastmark 6000 Series Range Factory Default 0 mm 0 mm 0 mm ENABLE MORE THAN 10 NORMAL (à6”)
  • Page 41 3. When changing the Media Sensor Type feature (Reflective and See-through); be aware that the See-through sensor is 1 mm to the left of the reflective sensor. 4. If graphics are stored with compression in the flashboard, do not use them under non- compression mode User's Guide Fastmark 6000 Series...

  • Page 42: Setting Display Language

    4. Press FEED button to scroll the next available language. 5. Press CANCEL button to select the language for your need. 6. Pressing PAUSE or PAUSE+CANCEL buttons exits setting and enters normal mode. Item LANGUAGE Fastmark 6000 Series Range ENGLISH, FRENCH, GERMAN,...
  • Page 43 This page is blank User's Guide Fastmark 6000 Series...

  • Page 44: Back Panel

    A power switch and power connector Switches PS/2, Keyboard Interface External Label Feed Slot Model No. and Serial No. Figure 26 - Back Panel FM6000 Series Fastmark 6000 Series AC Inlet Receptacle Parallel Port Serial Port Power Switch User's Guide...

  • Page 45: Back Panel Switches

    Alternate control code set is printable Standard control code set. Cutter is installed. Cutter is not installed. The gap length is more than 4 mm. Media with normal gap or continuous media. Peeler is installed. Peeler is not installed. Fastmark 6000 Series...
  • Page 46 Reader Clears Objects in Flash ** emulation specific N/A - Switch position has not function in the condition. Note: Make sure to set switch 3 and 5 their original positions. Fastmark 6000 Series Baud rate 9600 (default) 2400 4800 19200...

  • Page 47: Ps/2 Keyboard I/F

    Make sure the desired form is download to the printer. Make sure that a PS/2 keyboard or barcode reader with KB wedge is available. (Refer to the Appendix for Stand-Alone Operation for further information.) User's Guide Fastmark 6000 Series...

  • Page 48: Command Quick Reference

    Control Code types <STX>KXnnnn Set continuous label length <STX>KI<m Set symbol set for ASD smooth font set Fastmark 6000 Series Parameter n : ‘0’ - disable, ‘1’ - enable. n : ‘0’ – DT, ‘1’ – TT. n : ‘0’ – 9600, ‘1’...
  • Page 49 7 : Y - label presented byte 8 : N (always) e. g. 0000<CR> no label left to be printed n<CR> Same as <SOH>A, except bits 1 to 8 corresponds to bytes 1 to 8 of <SOH>A. Code (hexadecimal) Fastmark 6000 Series...
  • Page 50 <STX>v Printer version information <STX>Wn Graphics/fonts/labels and memory status details <STX>x Release file from printer memory Fastmark 6000 Series Remarks xxxxxxx : memory address in HEX value either PCX, BMP, PCX or HEX format n : ‘A’, ‘B’ or ‘C’...
  • Page 51 Set count amount, xx : count Notes: The formatting and editing commands should be grouped together, leaded by <STX>L and ended by E command. The parameter range is from ‘A’ to ‘K’ (1 to 6 ips) User's Guide Fastmark 6000 Series...
  • Page 52 Editing Commands Command structure Rthveeeyyyyxxxx<string><CR> Components of command yyyy xxxx <string> Fastmark 6000 Series Command function Printing text and bar codes Description Variables print direction ‘1’,’2’,’3’ or ‘4’ (rotation) object type ‘0’ ~ ‘9’ and ‘:’ (fonts), ‘A’ ~ ‘Z’ and ‘a’ ~ ‘z’ (bar codes), ‘X’...
  • Page 53 (‘A’ ~ ‘Z’ or ‘a’ ~ ‘z’). text data Such text data will be printed according to the selected font (‘0’ ~ ‘9’). file name If t is ‘Y’ and the file was downloaded by <STX>I command. Fastmark 6000 Series...
  • Page 54 Command ESC*c###D ESC)s###W ESC*c###E ESC(s###W Fastmark 6000 Series Description assign the soft fonts ID number (### : 100 ~ 999) download font descriptor (### : length of font descriptor) set character code (### : 1 ~ 255) download character descriptor and image...
  • Page 55 This is a blank page. User's Guide Fastmark 6000 Series...

  • Page 56: Printer Driver

    Read the README.TXT file for installation guide and change notices. Under the root directory of the floppy or CD there are the following sub-directories WIN98 WIN95 NT40 WIN2000 Select the proper directory for installation according to your operating system. Fastmark 6000 Series User's Guide...

  • Page 57: Driver Installation

    4. The window header on the following pages may be different than the driver you are installing. Example: FM4602 Properties User's Guide A:\NT40 A:\WIN98 may be FM6602 Properties. A:\WIN2000 Fastmark 6000 Series...

  • Page 58: How To Use The Driver

    Windows 95/98/2000/NT4.0 - Start é Settings é Printers é Printer Name é Properties Parameter setting: After entering the Selected Printer you can change the parameters to meet your configuration and needs. The following Format is from Windows 98. Fastmark 6000 Series User's Guide...
  • Page 59 The factory default baud rate is 9600. Print using the following driver This must match the printer that is attached when using the label printer. User's Guide Fastmark 6000 Series...
  • Page 60 Paper Paper size Select the label size for your printer. The selected label size may be a little longer than that of the physical label. Orientation Set portrait or landscape according to the print direction. Fastmark 6000 Series User's Guide...
  • Page 61 This function designates the number of printed copies of each page. More Options To use the cutter and peeler function you need to select More Options and select one of the items. w/o Cutter and Peeler Cutter Enabled Peeler Enabled User's Guide Fastmark 6000 Series...
  • Page 62 Device Options Note: The maximum speed varies depending on model: Fastmark 6000 Series User's Guide...
  • Page 63 This is a blank page. User's Guide Fastmark 6000 Series...

  • Page 64: Troubleshooting And Maintenance

    Possible Problems Incorrect Switch setting Switch 1 should be off for Ribbon has run out Ribbon jam Ribbon sensor error Fastmark 6000 Series Solutions Remarks - Check the media path If using continuous media with Windows then in the Paper Tab section - Check the position of the continuous should be selected.
  • Page 65 Not Applicable to the Parallel port. Verify switch 3 should be ON for cutter. Make sure to delete the graphics and soft fonts, if the application software no longer uses them Fastmark 6000 Series...

  • Page 66: Recovery

    In order to continue your print jobs after any abnormal conditions have been recovered, simply press the CANCEL button or restart the printer. Make sure that the LED indicator is illuminated and not blinking and remember to send your files to the printer again. Fastmark 6000 Series User's Guide...

  • Page 67: Preventive Maintenance

    Platen Roller Figure 27 - Printhead (TPH) Maintenance Note: The printhead should be cleaned at least every time the ribbon or the media is replaced and more often depending on actual usage and conditions. User's Guide Printhead Latch Fastmark 6000 Series...

  • Page 68: Fastmark 6000 Series User's Guide

    Cleaning the media compartment Clean the media compartment with cotton, which has been moistened with mild detergent. Every time a media roll is printed this compartment should be cleaned to reduce the incidence dust. Fastmark 6000 Series User's Guide...
  • Page 69 This is a blank page. User's Guide Fastmark 6000 Series...

  • Page 70: Appendix A: Printer Specifications

    Media type Maximum print width Maximum print length Maximum print speed Front panel Rear panel Fastmark 6000 Series Model FM6602 203 DPI (8 dots/mm) Direct thermal and thermal transfer 2MB DRAM 1MB Flash ROM 8 in. (203 mm) outside diameter 1.5 in.

  • Page 71: Fonts, Bar Codes And Graphics

    PCX, BMP, IMG and HEX formats Optional Accessories Serial (RS-232) cable Peel and Present Cutter Flash memory Font board Notes: The font board and flash modules use the same connector they cannot be installed at the same time. User's Guide Fastmark 6000 Series...

  • Page 72: Appendix B: Interface Specifications

    The RS-232 connector on the printer side is a female, DB-9. Direction Definition Note: Pin 9 is reserved for KDU (keyboard device unit) only, therefore do not connect this pin if you are using a general host like a PC. Fastmark 6000 Series RxData TxData Ground...
  • Page 73 6 pin 7 pin 8 Terminal/Host Printer 9P ……….. 1 DSR ……….. 6 DTR ……….. 2 RX ……….. 3 TX ……….. 7 RTS ……….. 8 CTS ……….. 5 GND Printer 9P 2 RX 3 TX 5 GND Fastmark 6000 Series...
  • Page 74 Handshaking: XON/XOFF as well as CTS/RTS (hardware flow control). Note: If you run an application with the bundled printer driver under Windows and use the serial port, you should check the above parameters and set the flow control to “Xon/Xoff” or “hardware”. Fastmark 6000 Series User's Guide...

  • Page 75: Parallel (Centronics)

    User's Guide Definition Direction /STROBE Data 1 14,15 Data 2 Data 3 Data 4 Data 5 19 to 30 - Data 6 Data 7 Data 8 33 to 36 - /ACK BUSY Definition SELECT Ground Ground Ground /Fault Fastmark 6000 Series...

  • Page 76: Appendix C: Printer Status

    MEDIA OUT RIBBON OUT SERIAL IO ERROR CUTTER FAILED MEMORY FULL HEAD OPEN P. SENSOR O.R. Fastmark 6000 Series Blinking LED Description READY The printer is in a pause state. Press PAUSE or CANCEL to return to normal state. MEDIA The media is uninstalled or used up.

  • Page 77: Appendix D: Ascii Table

    Appendix D: ASCII TABLE SOH XON User's Guide “ XOFF & ‘ < > Fastmark 6000 Series...

  • Page 78: Appendix E: Fonts And Bar Codes For Ppla

    Fonts 0 to 8 have single symbol set. Font 9 Font 9 (ASD smooth font set) includes 8 symbol sets, USASCII, UK, German, French, Italian, Spanish, Swedish, and Danish/Norwegian. The sizes are 6, 8, 10, 12, 14 and 18 points. Fastmark 6000 Series User's Guide...

  • Page 79: Courier Font Set

    Courier Font Set The Courier font set is for PPLA emulation only and is printed at 15 point. It includes Roman-8, PC, PC-A, PC-B, EAMA-94, Legal, Greek and Russian symbol sets. User's Guide Fastmark 6000 Series...

  • Page 80: Internal Bar Codes

    Codabar, Interleave 2 of 5, EAN-8 2&5 add on, EAN-13, EAN 128, UPC, UPC A, UPCE 2&5 add on, Postnet, Matrix, PDF 417, Maxicode, Datamatrix Below are sample of those some of the above mentioned bar codes: Fastmark 6000 Series User's Guide...
  • Page 81 User's Guide Fastmark 6000 Series...
  • Page 82 AMT Datasouth Corp. Corporate Headquarters Charlotte Operation AMT Datasouth International 4765 Calle Quetzal 4216 Stuart Andrew Blvd. Unit B, Pinnacle 15 Camarillo, CA 93012 Charlotte, NC 28217 Gowerton Rd, Brackmills (805) 388-5799 PH (704) 523-8500 PH Northampton, NN4 7BW (805) 484-5282 FX...

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