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TROUBLESHOOTING AND MAINTENANCE
The printer can detect and buy using the Feature Management Program (FeatureMan) display the following
errors. In each case the Ready, Media, or Ribbon LED will blink steady.
Printer Detected Errors
ERROR MESSAGE
Error: Power Fail
Error: Media Out
Media LED blinking
Error: Media Feed
Media LED blinking
Error: Ribbon Out
Ribbon LED blinking
Fastmark 600 Series User's Guide
DESCRIPTION
The printer has detected +24VDC
has dropped below a minimum
acceptable level causing the printer
to back up all settings to EEPROM.
The printer has detected a media out
condition while printing or feeding
media.
A media feed error is displayed
when the printer is unable to find the
top of form indication as configured
either gap, or black bar.
Reported when the printer detects
the end of ribbon while printing or
feeding media after the current label
is complete.
RECOVERY
Turn printer off, wait 5 seconds and turn
back on.
Open print head and replace media. Close
print head and press the FEED key.
If media appears to be loaded, check for
proper routing, check Media Sensing feature
to make sure it matches media type used
either gap or black bar.
Verify that the Media Sensor is positioned
properly.
Run the Media Calibration test.
Open print head and verify media is loaded
correctly.
Check the feature Media Sensing and verify
it is set to the type of media used either gap,
or black bar. Close print head and press the
FEED key.
Verify that the Media Sensor is positioned
properly.
Run the Media Calibration test.
Open the print head, remove old ribbon
cores, and replace with new ribbon ensuring
the routing is correct. Close print head and
press the FEED key.
Verify that both Ribbons core have slots on
the Left side and that they match the Notches
in the corresponding wheels.
If this is direct thermal application, change
Media Type feature to Direct Thermal.
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