Ford FLEX 2014 Owner's Manual

Table of Contents

Quick Links

Download this manual

2014

Owner's Manual

fordowner.com

ford.ca

EA8J 19A321 AA

October 2013

Second Printing

Owner's Manual

Flex

Litho in U.S.A.

Table of Contents

Summary of Contents for Ford FLEX 2014

Page 1 2014 Owner’s Manual fordowner.com ford.ca EA8J 19A321 AA October 2013 Second Printing Owner’s Manual Flex Litho in U.S.A.
Page 2: Table Of Contents
Table of Contents Introduction Child Safety Child seat positioning ........19 Booster seats .
Page 3 Table of Contents MyKey Settings, MyKey ........71 Creating.
Page 4: Table Of Contents
Table of Contents Lighting Lighting control ........99 Autolamps .
Page 5 Table of Contents Seats Sitting in the correct position ......145 Head restraints........146 Manual seats .
Page 6: Table Of Contents
Table of Contents Brakes Brakes ..........208 Hints on driving with anti-lock brakes .
Page 7 Table of Contents Driving Hints Economical driving ........263 Driving through water .
Page 8: Table Of Contents
Table of Contents Adjusting the headlamps ....... .310 Changing a bulb ........311 Vehicle Care Cleaning products.
Page 9 Errors and omissions excepted. © Ford Motor Company 2013 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013...
Page 10: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
Page 11 Introduction SYMBOL GLOSSARY WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. These are some of the symbols you may see on your vehicle. Symbol Description Symbol Description Symbol Description Safety alert...
Page 12 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
Page 13 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
Page 14 If you do not want Ford or its vendors to receive this information, do not activate the service. For more information, see Traffic, Directions and Information, Terms and Conditions.
Page 15 Introduction FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business. For your convenience, we offer a number of ways to contact us, as well as help manage your account.
Page 16 Introduction SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, see the warranty information that is provided to you along with your owner’s manual. Special Instructions For your added safety, your vehicle is fitted with sophisticated electronic controls.
Page 17 Introduction EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this owner’s manual. A market unique supplement may be supplied that complements this book.
Page 18: Child Safety
NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consulting your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle.
Page 19 Child Safety Recommendations for Safety Restraints for Children Recommended Child size, height, weight, or age restraint type Small Children who have outgrown or no Use a children longer properly fit in a child safety seat belt-positioning (generally children who are less than booster seat.
Page 20: Child Seat Positioning
Child Safety CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat upon which the child seat is installed all the way back.
Page 21 Child Safety WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash. WARNING: To avoid risk of injury, do not leave children or pets unattended in your vehicle.
Page 22: Booster Seats
Child Safety BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.
Page 23 Child Safety Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat.
Page 24 Child Safety If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat.
Page 25: Installing Child Seats
Child Safety INSTALLING CHILD SEATS Child Seats Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). Using Lap and Shoulder Belts WARNING: Airbags can kill or injure a child in a child seat.
Page 26 Child Safety • Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to prevent accidental unbuckling. • Place the vehicle seat upon which the child seat will be installed in the upright position.
Page 27 Child Safety 2. After positioning the child safety seat in the proper seating position, do the following: • Standard safety belt: pull down on the shoulder belt and then grasp the shoulder belt and lap belt together behind the belt tongue.
Page 28 Child Safety • Standard safety belt buckle • Inflatable safety belt buckle 5. To put the retractor in the automatic locking mode, do the following; • Standard safety belt: grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out.
Page 29 Child Safety • Inflatable safety belt: grasp the lap portion of the inflatable safety belt and pull upward until all of the belt is pulled out. Note: Unlike the standard safety belt, the inflatable safety belt’s unique lap portion locks the child seat for installation. The ability for the shoulder portion of the belt to move freely is normal, even after the lap belt has been put into the automatic locking mode.
Page 30 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a Child Passenger Safety Technician.
Page 31 Child Safety Using Lower Anchors and Tethers for CHildren (LATCH) WARNING: Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death.
Page 32 Child Safety • Second-row bench seats and third-row passenger side The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back below the symbols as shown. Follow the child seat manufacturer’s instructions to properly install a child seat with LATCH attachments.
Page 33 Child Safety Each time you use the safety seat, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child seat from side to side and forward and back where it is secured to the vehicle.
Page 34 Child Safety • Second row bench seats and third-row passenger side Perform the following steps to install a child safety seat with tether anchors: Note: If you install a child seat with rigid LATCH attachments, do not tighten the tether strap enough to lift the child seat off your vehicle seat cushion when the child is seated in it.
Page 35 Child Safety 2. Locate the correct anchor for the selected rear seating position. • Second-row bucket (40/40) • Second-row bench (60/40) • Third-row seat Note: The cargo tie-downs at the rear edge of the floor are not tether anchors. 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 36 If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. 2014 Flex (471)
Page 37: Child Safety Locks
Child Safety CHILD SAFETY LOCKS The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Setting the lock for one door will not automatically set the lock for both doors. •...
Page 38: Safety Belts
Safety Belts PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving.
Page 39 Safety Belts WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather;...
Page 40: Fastening The Safety Belts
Safety Belts FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle are combination lap and shoulder belts. 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch.
Page 41 Safety Belts Pregnant women should always wear their safety belts. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.
Page 42 Safety Belts Automatic Locking Mode In this mode, the shoulder belt or lap belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder or lap belt. The automatic locking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions.
Page 43: Safety Belt Height Adjustment
Safety Belts Safety Belt Extension Assembly WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. WARNING: Do not use extensions with an inflatable safety belt. Safety belt extensions are vehicle-specific. See an authorized dealer to make sure you obtain the proper safety belt extension for your vehicle.
Page 44: Safety Belt-Minder
Safety Belts Conditions of Operation If... Then... The driver’s safety belt is not The safety belt warning light buckled before the ignition illuminates 1-2 minutes and the switch is turned to the on warning chime sounds 4-8 seconds. position... The driver’s safety belt is The safety belt warning light and buckled while the indicator warning chime turn off.
Page 45 Safety Belts If... Then... The driver’s and front The Belt-Minder feature will not passenger’s safety belts are activate. buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on...
Page 46 Safety Belts Note: The driver and front passenger Belt-Minder are deactivated and activated independently. When deactivating or activating one seating position, do not buckle the other position as this will terminate the process. Read Steps 1 - 5 thoroughly before proceeding with the programming procedure.
Page 47: Rear Inflatable Safety Belt
Safety Belts REAR INFLATABLE SAFETY BELT (IF EQUIPPED) WARNING: Do not attempt to service, repair, or modify the rear inflatable safety belt as you could be seriously injured or killed. Note: The rear inflatable safety belts are compatible with most infant and child safety car seats and belt positioning booster seats when properly installed.
Page 48 Safety Belts • During a crash of sufficient force, the inflatable belt will inflate from inside the webbing. • The fully inflated belt’s increased diameter more effectively holds the occupant in the appropriate seating position, and spreads crash forces over more area of the body than regular safety belts.
Page 49: Child Restraint And Safety Belt Maintenance
Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced.
Page 50: Personal Safety System
Personal Safety System PERSONAL SAFETY SYSTEM™ The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations.
Page 51: Supplementary Restraints System
Supplementary Restraints System PRINCIPLES OF OPERATION WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided.
Page 52 Supplementary Restraints System WARNING: If the airbag has deployed, the airbag will not function again and must be replaced immediately. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash. The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries.
Page 53: Driver And Passenger Airbags
Supplementary Restraints System The horn and lamps will turn off when: • You press the hazard control button. • You press the panic button (if equipped) on the remote entry transmitter. • Your vehicle runs out of power. DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module.
Page 54 Supplementary Restraints System Proper Driver and Front Passenger Seating Adjustment WARNING: The National Highway Traffic Safety Administration recommends a minimum distance of at least 10 inches (25 centimeters) between an occupant’s chest and the driver airbag module. Failure to follow this could seriously increase the risk of injury or death.
Page 55: Front Passenger Sensing System
Supplementary Restraints System FRONT PASSENGER SENSING SYSTEM WARNING: Even with Advanced Restraints Systems, children 12 and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the front passenger sensing system, resulting in serious injury or death in a crash.
Page 56 Supplementary Restraints System The front passenger sensing system uses a passenger airbag status indicator which will illuminate indicating that the front passenger frontal airbag is either ON (enabled) or OFF (disabled). The indicator lamp is located in the center stack of the instrument panel.
Page 57 Supplementary Restraints System • Restart the vehicle and have the person remain in this position for about two minutes. This will allow the system to detect that person and enable the passenger’s frontal airbag. • If the indicator OFF lamp remains lit even after this, the person should be advised to ride in the rear seat.
Page 58: Side Airbags
If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this owner’s manual.
Page 59 Supplementary Restraints System WARNING: Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident. WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback.
Page 60: Safety Canopy Curtain Airbags
Supplementary Restraints System Note: The passenger sensing system will deactivate the passenger seat-mounted side airbag if it detects an empty passenger seat. The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group.
Page 61 Supplementary Restraints System The Safety Canopy will deploy during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor. The Safety Canopy is mounted to the roof side-rail sheet metal, behind the headliner, above each row of seats. In certain sideways crashes or rollover events, the Safety Canopy will be activated, regardless of which seats are occupied.
Page 62: Crash Sensors And Airbag Indicator
Supplementary Restraints System CRASH SENSORS AND AIRBAG INDICATOR WARNING: Modifying or adding equipment to the front end of your vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury. Do not modify the front end of your vehicle.
Page 63: Airbag Disposal
Supplementary Restraints System • The design of the front airbags is to activate only in frontal and near-frontal crashes (not rollovers, side impacts or rear impacts) unless the crash causes sufficient frontal deceleration. • The design of the safety belt pretensioners and rear inflatable safety belts is to activate in frontal, near-frontal and side crashes, and in rollovers.
Page 64: Keys And Remote Control
Keys and Remote Control GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 65: Remote Control
Keys and Remote Control REMOTE CONTROL Integrated Keyhead Transmitters (IKTs) (If Equipped) Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle. The transmitter portion functions as the remote control. Note: Your vehicle’s keys came with a security label that provides important key cut information.
Page 66 Keys and Remote Control Note: Your vehicle’s back-up keys came with a security tag that provides important key cut information. Keep the tag in a safe place for future reference. Replacing the Battery Note: Refer to local regulations when disposing of transmitter batteries. Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.
Page 67 Keys and Remote Control Intelligent Access Transmitter 1. Remove the backup key from the transmitter. 2. Twist a thin coin under the tab hidden behind the backup key head to remove the battery cover. Do not use the backup key to remove the cover or you could damage the intelligent access key.
Page 68 Keys and Remote Control Programming memory to the transmitter To activate this feature: 1. Move the memory features to the desired positions using the associated controls. 2. Press and hold button 1 for five seconds. A tone will sound confirming memory position has been set.
Page 69 Keys and Remote Control Remote Start (If Equipped) WARNING: To avoid exhaust fumes, do not use remote start if your vehicle is parked indoors or areas that are not well ventilated. Note: Do not use remote start if your vehicle is low on fuel. The remote start button is on the transmitter.
Page 70 Keys and Remote Control The label on your transmitter details the starting procedure. To remote start your vehicle: 1. Press the lock button to lock all the doors. 2. Press the remote start button twice. The exterior lamps will flash twice.
Page 71: Replacing A Lost Key Or Remote Control
Keys and Remote Control Turning the Vehicle Off After Remote Starting Press the button once. The parking lamps will turn off. You may have to be closer to your vehicle than when starting due to ground reflection and the added noise of the running vehicle. You can disable or enable the remote start system through the information display.
Page 72: Mykey
MyKey PRINCIPLES OF OPERATION MyKey allows you to program keys with restricted driving modes to promote good driving habits. All but one of the keys programmed to the vehicle can be activated with these restricted modes. Any keys that have not been programmed are referred to as administrator keys or admin keys.
Page 73: Creating
MyKey • Vehicle speed minders of 45, 55 or 65 mph (75, 90 or 105 km/h). Once you select a speed, it will be shown in the display, followed by an audible tone when the preselected vehicle speed is exceeded. •...
Page 74: Clearing
MyKey is not compatible with non-Ford-approved aftermarket remote start systems. If you choose to install a remote start system, please see your Ford authorized dealer for a Ford-approved remote start system. 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013...
Page 75: Troubleshooting, Mykey
MyKey MYKEY TROUBLESHOOTING Condition Potential causes • The key or fob used to start the vehicle I cannot create a MyKey. does not have admin privileges. • The key or fob used to start the vehicle is the only admin key (there always has to be at least one admin key).
Page 76: Locks
Locks LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock your vehicle. Power Door Locks The power door lock control is located on the driver and front passenger door panels. A.
Page 77 Locks Note: If any door or the luggage compartment is open, or if the hood is open on vehicles with an anti-theft alarm or remote start, the horn sounds twice and the lamps will not flash. Activating Intelligent Access (If Equipped) You must have the intelligent access key within 3 feet (1 meter) of your vehicle.
Page 78 Locks Smart Unlocks for Intelligent Access Keys (If Equipped) This feature helps to prevent you from unintentionally locking your intelligent access key inside your vehicle’s passenger compartment or rear cargo area. When you lock your vehicle using the driver or passenger power door lock control (with the door open, transmission in P and ignition off), after you close the door your vehicle will search for an intelligent access key in the passenger compartment.
Page 79 Locks Autounlock Feature (If Enabled) The autounlock feature will unlock all the doors when: • the ignition is on, all the doors are closed, and your vehicle has been in motion at a speed greater than 12 mph (20 km/h); •...
Page 80 Locks The lamps turn off if all the doors remain closed and: • 25 seconds elapse • you insert the key in the ignition (integrated keyhead transmitter only) • you press the START/STOP button (intelligent access key only). Battery Saver If you leave the courtesy lamps, dome lamps or headlamps on, the battery saver shuts them off 10 minutes after you switch the ignition off.
Page 81 Locks The liftgate area is only intended for cargo, not passengers. To open the liftgate: Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, then pull on the outside handle. Power Liftgate (If Equipped) WARNING: Make sure all persons are clear of the power liftgate area before using the power liftgate control.
Page 82 Locks Three tones will sound as the liftgate begins to power close. A single tone indicates a problem with the close request, caused by any of the following: • The ignition is on and the transmission is not in P •...
Page 83: Securicode™ Keyless Entry Keypad
Locks Obstacle Detection When closing: The liftgate will reverse to full open when it detects an obstacle. A chime will sound three times as the liftgate begins to reopen. Remove the obstacle to close the liftgate. Note: Entering your vehicle while the liftgate is closing can cause your vehicle to bounce and activate obstacle detection.
Page 84 Locks You can use the keypad to: • lock or unlock the doors • recall memory features • enable or disable the autolock and autounlock • arm and disarm the anti-theft alarm You can operate the keypad with the factory-set 5-digit entry code. This code is located on the owner’s wallet card in the glove box and is available from an authorized dealer.
Page 85 Locks Tips: • Do not set a code that uses five of the same number. • Do not use five numbers in sequential order. • The factory-set code will work even if you have set your own personal code. Erasing a Personal Code 1.
Page 86 Locks Displaying the Factory-Set Code with Integrated Keyhead Transmitters Note: You will need to have two programmed Integrated Keyhead Transmitters for this procedure. To display the factory-set code in the information display: 1. Place the first programmed key in the ignition. 2.
Page 87: Security
Security SECURILOCK® PASSIVE ANTI-THEFT SYSTEM Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting issues if they are too close to the key when starting your vehicle.
Page 88 Security Store an extra programmed key away from the vehicle in a safe place to help prevent any inconveniences. See an authorized dealer to purchase additional spare or replacement keys. Programming a Spare Integrated Keyhead Transmitter Note: A maximum of eight coded keys can be programmed to your vehicle.
Page 89 Security Wait 20 seconds and repeat Steps 1 through 8 if the key was not successfully programmed. Take your vehicle to your authorized dealer to have the new key programmed if you are still unsuccessful. Wait 20 seconds and then repeat this procedure from Step 1 to program an additional key.
Page 90: Anti-Theft Alarm
Security 6. Press the START/STOP button within one minute. A message will appear in the information display indicating that the new intelligent access key was programmed. 7. Remove the intelligent access key from the center console pocket and press the unlock button on the newly programmed intelligent access key to exit programming mode.
Page 91 Security • Press the panic button on the remote control. The alarm system will still be armed, but this shuts off the horn and turn lamps when the alarm is sounding. Note: If the driver door is unlocked with a key, a tone will sound when you open the door and a message will appear in the information display.
Page 92: Steering Wheel
Steering Wheel ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position in the Seats chapter. 1. Unlock the steering column. 2.
Page 93 Steering Wheel Use the control on the side of the steering column to adjust the position. To adjust: • tilt: press the top or bottom of the control • telescope: press the front or rear of the control. Easy Entry and Exit Feature When you switch the ignition off, the steering column will move to the full up and forward position to allow extra room to exit your vehicle.
Page 94: Steering Wheel Controls
Steering Wheel AUDIO CONTROL SEEK: Press to select the next or previous stored preset or track. Press and hold to select the next or previous frequency or seek through a track. MEDIA: Press repeatedly to scroll through available audio modes. MUTE: Press to silence the radio.
Page 95 Steering Wheel CRUISE CONTROL Type 1 Type 2 CNCL See the Cruise Control chapter for information on this feature. 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 96 Steering Wheel INFORMATION DISPLAY CONTROL See the Information Displays chapter for more information. Cluster Display Control Features If equipped with: MyFord system: This control functions the same as the center control on the faceplate. See MyFord system in the Audio Systems chapter.
Page 97: Pedals
Pedals ADJUSTABLE PEDALS (IF EQUIPPED) WARNING: Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving. The control is located on the left side of the steering column. Press and hold the appropriate control to move the pedals. A.
Page 98: Wipers And Washers
Wipers and Washers WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure you switch off the windshield wipers before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
Page 99: Windshield Washers
Wipers and Washers Keep the outside of the windshield clean, especially the area around the interior mirror where the sensor is located, or sensor performance may be affected. WINDSHIELD WASHERS Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out.
Page 100: Lighting
Lighting LIGHTING CONTROL A. Off B. Parking lamps, instrument panel lamps, license plate lamps and tail lamps C. Headlamps High Beams • Push the lever toward the instrument panel to activate. • Push the lever toward the instrument panel again or pull the lever towards you to deactivate.
Page 101: Autolamps
Lighting AUTOLAMPS (If equipped) WARNING: In severe weather conditions, it may be necessary to switch your headlamps on manually. Note: If the vehicle is equipped with autolamps, it will have the windshield wiper rainlamp feature. When the windshield wipers are turned to low- or high-speed wiping during daylight, and the headlamp control is in the autolamp position, the exterior lamps will turn on after a brief delay and will remain on until the wipers are turned off.
Page 102: Daytime Running Lamps
Lighting 3. Turn the lighting control to the off position. 4. Turn the ignition on. 5. Turn the ignition off. 6. Turn the lighting control to the autolamp position. The headlamps and parking lamps will turn on. 7. Turn the lighting control to the off position when the desired delay time has been reached.
Page 103: Front Fog Lamps
Lighting FRONT FOG LAMPS The fog lamps can be turned on when the lighting control is pulled toward you and in the headlamps, parking lamps or autolamps positions. The fog lamps will not operate when the high beams are active. DIRECTION INDICATORS •...
Page 104 Lighting Rear dome/reading lamps Your vehicle may have reading lamps within the rear dome lamp(s). Press the switches on either side of the dome lamp to turn the lamps on. Rear map lamps Your vehicle may have second row lamps located within the grab handles.
Page 105: Windows And Mirrors
Windows and Mirrors POWER WINDOWS WARNING: Do not leave children unattended in your vehicle and do not let children play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.
Page 106: Exterior Mirrors
Windows and Mirrors Pull up the window switch and hold within two seconds of the window reaching the bounce-back position. The window will travel up with no bounce-back protection. The window will stop if you release the switch before the window is fully closed. Window Lock A.
Page 107 Windows and Mirrors Power-Folding Mirrors (If Equipped) Note: Using the mirrors 10 or more times within one minute, or repeated folding and unfolding of the mirrors while holding the control down during full travel, may disable the system to protect motors from overheating.
Page 108: Interior Mirrors
Windows and Mirrors The image of the approaching vehicle is small and near the inboard edge of the main mirror when it is at a distance. The image becomes larger and begins to move outboard across the main mirror as the vehicle approaches (A).
Page 109: Sun Visors
Windows and Mirrors Auto-Dimming Mirror Note: Do not block the sensors on the front and back of the mirror. Mirror performance may be affected. A rear center passenger or raised rear center head restraint may also block light from reaching the sensor. The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle.
Page 110: Moonroof
Windows and Mirrors MULTI–PANEL VISTA ROOF® (IF EQUIPPED) WARNING: Do not let children play with the moonroof or leave children unattended in the vehicle. They may seriously hurt themselves. WARNING: When closing the moonroof, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the moonroof opening.
Page 111: Instrument Cluster
Instrument Cluster GAUGES Type 1 Cluster shown in standard measure – metric clusters similar. A. Tachometer B. Information display. See Information displays for more information. C. Speedometer D. Fuel gauge Fuel gauge Indicates approximately how much fuel is left in the fuel tank (when the ignition is on).
Page 112: Warning Lamps And Indicators
Instrument Cluster Type 2 Cluster shown in standard measure – metric clusters similar. A. Information display. See Information displays for more information. B. Speedometer C. Infotainment display. See MyFord Touch™ for more information. WARNING LAMPS AND INDICATORS There indicators can alert you to a vehicle condition that may become serious enough to cause expensive repairs.
Page 113 Instrument Cluster • Engaged (green light): Illuminates when the adaptive cruise control system is engaged. Turns off when the speed control system is disengaged. Stability Control System Displays when the AdvanceTrac®/Traction control is active. If the light remains on, have the system serviced immediately. Stability Control System Off Illuminates when AdvanceTrac®/Traction control has been disabled by the driver.
Page 114 Instrument Cluster WARNING: Driving a vehicle with the brake system warning light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle. Have the vehicle checked by your authorized dealer as soon as possible. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.
Page 115 Instrument Cluster Grade assist and overdrive cancel (if equipped) (RTT) Illuminates when grade assist is turned on. Heads up display (if equipped) A red beam of lights will illuminate on the windshield in certain instances when using adaptive cruise control and/or the collision warning system.
Page 116 Instrument Cluster Park lamps Illuminates when the park lamps are on. Powertrain malfunction/reduced power (RTT) Illuminates when a powertrain or an AWD fault has been detected. Contact your authorized dealer as soon as possible. Safety belt Reminds you to fasten your safety belt. A Belt-Minder® chime will also sound to remind you to fasten your safety belt.
Page 117: Audible Warnings And Indicators
Instrument Cluster Speed control (if equipped) (RTT) The speed control system indicator light changes color to indicate what mode the system is in: • On (gray light-type 1, white light-type 2): Illuminates when the speed control system is turned on. Turns off when the speed control system is turned off.
Page 118: Information Displays
Information Displays GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 119 Information Displays Fuel Economy Distance to E Inst Fuel Econ Average Fuel †See Trip and fuel economy computer later in this section for more information. Information MyKey® Distance (if key is programmed) — Distance traveled when a programmed key is in use. MyKey®...
Page 120 Information Displays Settings Display Language Select your applicable language Units Distance Miles and Gallons or km/L or L/100km Temperature Fahrenheit (°F) or Celsius (°C) Convenience Autolamp Off or number of seconds Delay Compass Display Calibrate (if Hold OK to Calibrate equipped) Zone (1–15) Normal or Towing...
Page 121: Trip Computer
Information Displays Settings MyKey Create Hold OK to Create MyKey MyKey 911 Assist Always On or User Selectable AdvanceTrac Always On or User Selectable Max Speed Choose desired speed or Off Speed Minder Choose desired speed or Off Volume Limiter Clear MyKeys Hold OK to Clear MyKeys TRIP AND FUEL ECONOMY COMPUTER Resetting the Trip Computer...
Page 122 Information Displays Information Display Controls (Type 2) • Press the up and down arrow buttons to scroll through and highlight the options within a menu. • Press the right arrow button to enter a sub-menu. • Press the left arrow button to exit a menu.
Page 123 Information Displays Display mode Display mode Option 1 Option 2 Option 3 Total odometer (lower left Always Always Always corner) Present Present Present Regardless of display mode chosen, when SelectShift Automatic™ transmission (SST) is activated, the cluster will change to the round tachometer if not already selected.
Page 124 Information Displays Trip 1 & 2 Choose between the standard or enhanced trip display. Trip 1 & 2 Trip distance Average fuel economy Trip 1 & 2 Elapsed trip time Hold OK to Reset Estimated amount of fuel consumed Total odometer (lower left corner) Press and hold OK to reset the currently displayed trip information.
Page 125 Information Displays Driver Assist In this mode, you can configure different driver setting choices. Note: Some items are optional and may not appear. Driver Assist Traction Control — check enabled (default) / uncheck disabled Blindspot — check enabled (default) / uncheck disabled Collision Warning Sensitivity High / Normal / Low Cross Traffic —...
Page 126 Information Displays Settings Vehicle DTE Calculation Normal / Towing Easy Entry/Exit — check enabled / uncheck disabled Lighting Autolamp Delay Off or number of seconds Locks Autolock On / Off Autounlock On / Off Remote All doors / Unlocking Driver’s door Oil Life Reset Remaining Life XXX % Power Liftgate...
Page 127: Information Messages
Information Displays Settings (cont’d) *MyKey MyKey Status MyKeys / Admin Keys Create Hold OK to Create MyKey MyKey 911 Assist Always On / User Selectable Traction Always On / User Selectable Control Max Speed Choose desired speed or off Speed Minder Choose desired speed or off Volume On / Off Limiter...
Page 128 Information Displays Press the OK button to acknowledge and remove some messages from the information display. Other messages will be removed automatically after a short time. When a warning message appears, you must wait two seconds before being able to clear it. Certain messages need to be confirmed before you can access the menus.
Page 129 Information Displays Alarm/Security Action / Description Messages Vehicle Alarm To Stop Displayed when the perimeter alarm system is Alarm, Start Vehicle. armed and the vehicle is entered using the key on the driver’s side door. In order to prevent the perimeter alarm system from triggering, the ignition must be turned to start or on before the 12 second chime expires.
Page 130 Information Displays Battery and Action / Description Charging System Messages Check Charging Displayed when the charging system needs System servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. Turn Power Off to Displayed when the battery management Save Battery system determines that:...
Page 131 Information Displays BLIS® Messages Action / Description Cross Traffic System Displayed when a fault with the cross traffic Fault alert system has occurred. Contact your authorized dealer as soon as possible. Vehicle Coming Displayed when the blind spot information From X system with cross traffic alert (CTA) system is operating and senses a vehicle.
Page 132 Information Displays Collision Warning Action / Description System Messages Collision Warning Displayed when there is a system malfunction Malfunction with the collision warning system. The system will be disabled. Contact your authorized dealer as soon as possible. Door Messages Action / Description X Door Ajar Displayed when a door is not completely closed.
Page 133 Information Displays Keys and Intelligent Action / Description Access Messages Max Number of Keys Displayed during spare key programming when Learned the maximum number of keys have been programmed. Press Brake to Start Displayed when the start/stop button is pressed without the brake pedal being applied. This is a reminder that the brake pedal must be applied when the start/stop button is pressed in order to start the engine.
Page 134 Information Displays Maintenance Action / Description Messages Service Power Steering The power steering system has detected a condition within the power steering system that requires service immediately. See your authorized dealer. Power Steering Assist The power steering system has disabled power Fault steering assist due to a system error.
Page 135 Information Displays Passenger Sensing Action / Description System Message Occupant Sensor Displayed when objects are by the passenger BLOCKED Remove seat. After the objects are moved away from Objects Near the seat, if the warning stays on or continues Passenger Seat to come on contact your authorized dealer as soon as possible.
Page 136: Climate Control
Climate Control MANUAL HEATING AND AIR CONDITIONING SYSTEM A. Power: Press to turn the system off and on. When the system is off, outside air cannot enter the vehicle. B. Air distribution control: Press to set the air distribution to a position listed below: Distributes air through the windshield defroster vents, demister vents and floor vents.
Page 137 Climate Control D. Recirculated air: Press to switch between outside air and recirculated air. When the LED on the button is lit, the air currently in the passenger compartment is being recirculated. Using recirculated air can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle.
Page 138: Dual Automatic Temperature Control
Climate Control DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM (WITH MyTemp) Note: You can switch temperature units between Fahrenheit and Celsius. See Settings in the MyFord Touch or MyLincoln Touch chapter. A. MyTemp: Allows you to quickly adjust to a frequently used setting with a single touch.
Page 139: Dual Automatic Temperature Control System
Climate Control F. A/C: Press to turn air conditioning off and on. Air conditioning cools the vehicle using outside air. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes. Use air conditioning with recirculated air to improve cooling performance and efficiency.
Page 140 Climate Control Note: You can switch temperature units between Fahrenheit and Celsius. See Menu features in the MyFord Touch or MyLincoln Touch chapter. A. Defrost: Distributes air through the windshield defroster vents and demister vents. This setting can also be used to defog and clear the windshield of a thin covering of ice.
Page 141: Auxiliary Passenger Climate Control
Climate Control H. DUAL: Allows the passenger to set their temperature independent of the driver temperature. Press + or - to increase or decrease the air temperature on the passenger side of the vehicle when in dual zone mode. I. Fan speed control: Press + or - to increase or decrease the volume of air circulated in your vehicle.
Page 142 Climate Control GENERAL OPERATING TIPS Manual Climate Control • To reduce fog build-up on the windshield during humid weather, select Defrost. You can also improve clearing by increasing the temperature and fan speed. • To reduce humidity build-up inside the vehicle, do not drive with the system off or with recirculated air engaged.
Page 143: Rear Window Defroster
Climate Control Automatic Climate Control • To reduce fog build-up on the windshield during humid weather, select Defrost. You can also improve clearing by increasing the temperature and fan speed. • To reduce humidity build-up inside the vehicle, do not drive with the system off or with recirculated air engaged.
Page 144: Cabin Air Filter
Climate Control Do not use razor blades or other sharp objects to clean the inside of the rear window or to remove decals from the inside of the rear window. This may cause damage to the heated grid lines. Your warranty does not cover this damage. Heated Exterior Mirror (If Equipped) Note: Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place.
Page 145 Climate Control REMOTE START CLIMATE OPERATION (IF EQUIPPED) The climate control system adjusts the cabin temperature during remote start. You cannot adjust the system during remote start operation. In addition, the SYNC display and other displays remain blank during remote start operation.
Page 146: Seats
Seats SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seat back, with your feet on the floor.
Page 147: Head Restraints
Seats • Position the shoulder strap of the safety belt over the center of your shoulder and position the lap strap tightly across your hips. Make sure that your driving position is comfortable and that you can maintain full control of your vehicle. HEAD RESTRAINTS WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in or...
Page 148 Seats Second row center seat head restraint (if equipped) The head restraints consist of: A. Energy absorbing head restraint B. Steel stems C. Guide sleeve adjust and release button D. Guide sleeve unlock and remove button • Raise: Pull up on the head restraint (A). •...
Page 149 Seats To reinstall the non-adjustable head restraint, do the following: • Remove: Pull up the head restraint until it reaches the highest adjustment position and then press and hold the guide sleeve unlock and remove buttons, then pull up on the head restraint. •...
Page 150: Manual Seats
Seats MANUAL SEATS Moving the Seats Backward and Forward WARNING: Do not adjust the driver’s seat or seatback while the vehicle is moving. WARNING: Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged. Recline Adjustment WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the...
Page 151: Power Seats
Seats Lumbar Adjustment (If Equipped) POWER SEATS (IF EQUIPPED) WARNING: Never adjust the driver’s seat or seat back when the vehicle is moving. WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back.
Page 152 Seats Power Lumbar (If Equipped) 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 153: Memory Function
Seats MEMORY FUNCTION (IF EQUIPPED) This memory control, located on the driver’s door, allows automatic positioning of the driver seat and power mirrors to two programmable positions. You may also have this feature for the steering column and power adjustable foot pedals. Programming a memory position Note: You can program a memory position may be programmed at any time.
Page 154: Heated Seats
Seats This occurs when: • You place the transmission in neutral (N) or park (P), and • You turn the ignition off. The seat and steering wheel will move to their original positions when: • You place the transmission in neutral (N) or park (P), and •...
Page 155 Seats Second-Row Heated Seats (If Equipped) WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time.
Page 156: Heated And Ventilated Seats
Seats HEATED AND VENTILATED SEATS (IF EQUIPPED) Heated Seats WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time.
Page 157 Seats Ventilated Seats The ventilated seats will only function when the engine is running. To operate the ventilated seats: Press the ventilated seat symbol to cycle through the various cooling settings and off. Cooler settings are indicated by more indicator lights. If the engine falls below 350 RPM while the ventilated seats are on, the feature will turn itself off.
Page 158: Rear Seats
Seats To install a filter: 1. First, position the filter in its housing making sure that the far forward end is all the way up in the housing. 2. Push in on the center of the outside edge of the filter and rotate up into the housing until it clips into position.
Page 159 Seats Moving the Seats Backward and Forward (Six-Passenger Vehicles Only) Lift the control to adjust the seat forward or backward. Power Fold and Tumble Seat WARNING: Make sure that the seat is unoccupied when folding it down. Folding the seat while occupied could result in occupant injury or damage to the seat.
Page 160 Seats Third Row Seats Accessing the Seat WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back. After returning the seat back to its original position, pull on the seat back to make sure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or crash.
Page 161 Seats The seat back will fold flat. 2. Lift the handle all the way up until the seat releases from the floor. Rotate the seat forward, grabbing the bottom of the seat back as indicated, to allow access to the third row seat. Note: The seat back must be folded flat in order to release the floor latches.
Page 162 Seats 4. To return the seat back to the upright position • Lift the seat back toward the rear of the vehicle, and • Rotate the seat back until you hear a click, locking it in the upright position. Note: The seat back will not raise if the rear latch hooks are not properly engaged to the floor striker.
Page 163 Seats 3. To return the seat back to the upright position • Lift the seat back toward the rear of the vehicle, and • Rotate the seat back until you hear a click, locking it in the upright position. Note: The seat back will not raise if the rear latch hooks are not properly engaged to the floor striker.
Page 164 Seats 2. From the rear of the vehicle, stow the head restraints by pulling the strap located on the middle of the seat back just below the head restraint. Then fold the seat back by pulling and holding the number 1 strap while pushing the seat back forward.
Page 165 Seats Unstowing the Third Row Seat WARNING: Make sure the seat is latched to vehicle floor by pushing and pulling on the seat. If not latched, the seat may cause injury during a sudden stop. Note: Make sure that there are no objects such as books, purses or brief cases on the load floor before unstowing the seat.
Page 166 Seats The third row power seat buttons are located behind the third row seats on the left-hand quarter trim panel. Note: The power fold seats work only when the transmission selector lever is in position P and the tailgate is open. If the ignition is off and the feature is still running, the battery saver will turn it off after 10 minutes.
Page 167 Seats Note: In order to allow the seat to complete the stowed position, do not place objects under the seat before stowing. Remove all objects from the seat and stowage tub. Sharp objects may result in damage to the seat upholstery and improper seat function.
Page 168: Universal Garage Door Opener (If Equipped) 167
Universal Garage Door Opener (If Equipped) 167 HOMELINK® WIRELESS CONTROL SYSTEM (IF EQUIPPED) WARNING: Make sure that the garage door and security device are free from obstruction when you are programming. Do not program the system with the vehicle in the garage. WARNING: Do not use the system with any garage door opener that does not have the safety stop and reverse feature as required by U.S.
Page 169 168 Universal Garage Door Opener (If Equipped) Programming Note: Put a new battery in the hand-held transmitter. This will ensure quicker training and accurate transmission of the radio-frequency signal. 1. With your vehicle parked outside of the garage and your key in the ignition, turn the key so that the ignition is in the on position.
Page 170 Universal Garage Door Opener (If Equipped) 169 Note: You may need a ladder to reach the unit and you may need to remove the cover or lamp lens on your garage door opener. 5. Press the learn button on the garage door opener motor, and then you have 30 seconds to complete the next step.
Page 171 170 Universal Garage Door Opener (If Equipped) Programming HomeLink to a Genie Intellicode 2 garage door opener Note: The Genie Intellicode 2 transmitter must already be programmed to operate with the garage door opener. Programing the transmitters To program HomeLink to the transmitter you must first put the transmitter into programming mode.
Page 172 Universal Garage Door Opener (If Equipped) 171 Programming HomeLink to the Genie Intellicode garage door opener motor Note: You may need a ladder to access the garage door opener motor. To program HomeLink to the garage door opener motor: 1. Press and hold the PROGRAM button on the garage door opener motor until both blue LED’s turn on.
Page 173: Auxiliary Power Points
Auxiliary Power Points AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. Note: If used when the engine is not running, the battery will discharge.
Page 174 Auxiliary Power Points 110 Volt AC Power Point (If Equipped) WARNING: Do not keep electrical devices plugged in the power point whenever the device is not in use. Do not use any extension cord with the 110 volt AC power point, since it will defeat the safety protection design.
Page 175 Auxiliary Power Points The power point can switch to a fault mode when it is overloaded, overheated or shorted. Unplug your device and turn the ignition off then on for overloading and shorting conditions. Let the system cool off, then turn the ignition off then on for an overheating condition.
Page 176: Storage Compartments
This feature will operate when the vehicle is on or in accessory mode. Limit the time of use when the vehicle is in accessory mode to avoid draining the vehicle’s battery. Ford recommends only using this feature when the engine is running.
Page 177 Storage Compartments Flip the console lid forward, then lift off the cover to open the cooling compartment. Make sure to replace the cover after you using it. This helps maintain a more consistent cooling temperature. Refrigerator: Briefly press and hold COOL.
Page 178: Overhead Console
Storage Compartments OVERHEAD CONSOLE The appearance of the overhead console will vary according to your option package. Press near the rear edge of the door to open it. 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 179: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover.
Page 180: Ignition Switch
Starting and Stopping the Engine IGNITION SWITCH (IF EQUIPPED) A. Off: The ignition is off. Note: When you switch the ignition off and leave your vehicle, do not leave your key in the ignition. This could cause your vehicle battery to lose charge.
Page 181 Starting and Stopping the Engine Ignition Modes ENGINE START STOP Off: Turns the ignition off. • Without applying the brake pedal, press and release the button once when the ignition is in the on mode, or when the engine is running but the vehicle is not in motion.
Page 182 Starting and Stopping the Engine Before starting the engine check the following: • Make sure all occupants have fastened their safety belts. • Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is on. •...
Page 183 Starting and Stopping the Engine Fast Restart (Vehicles with Keyless Start) The fast restart feature allows you to restart the engine within 20 seconds of switching it off, even if a valid key is not present. Within 20 seconds of switching the engine off, press the brake pedal and press the button.
Page 184 Starting and Stopping the Engine • During the countdown before engine shutdown, you are prompted to press OK or RESET (depending on your type of information display) to temporarily switch the feature off (for the current ignition cycle only). Stopping the Engine When Your Vehicle Is Stationary 1.
Page 185: Engine Block Heater
Starting and Stopping the Engine Guarding Against Exhaust Fumes WARNING: If you smell exhaust fumes inside your vehicle, have this checked immediately. Do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.
Page 186 Starting and Stopping the Engine • Make sure that when in operation, the extension cord plug and the heater cord plug connections are free and clear of water. This could cause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear of combustibles.
Page 187: Fuel And Refueling
Fuel and Refueling SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops.
Page 188: Fuel Quality
Fuel and Refueling • Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.
Page 189: Running Out Of Fuel
Fuel and Refueling Octane Recommendations 3.5L/3.7L V6 engines “Regular” unleaded gasoline with a pump (R+M)/2 octane rating of 87 is recommended. Some stations offer fuels posted as “Regular” with an octane rating below 87, particularly in high altitude areas. Fuels with octane levels below 87 are not recommended.
Page 190: Refueling
Fuel and Refueling WARNING: Do not try to pry open or push open the capless fuel system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others. Note: Do not use aftermarket funnels; they will not work with the capless fuel system and can damage it.
Page 191 Fuel and Refueling • Keep the fuel pump nozzle in contact with the fuel container while filling. • DO NOT use a device that would hold the fuel pump handle in the fill position. Easy Fuel® “No Cap” Fuel System WARNING: The fuel system may be under pressure.
Page 192: Fuel Consumption
Fuel and Refueling If this action corrects the problem, the message may not reset immediately. It may take several driving cycles for the message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city/highway driving. Continuing to drive with the message on may cause the service engine soon lamp to turn on as well.
Page 193 Information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft® or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Page 194 Fuel and Refueling Illumination of the service engine soon indicator, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power could indicate that the emission control system is not working properly. An improperly operating or damaged exhaust system may allow exhaust to enter the vehicle.
Page 195 Fuel and Refueling These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out. After three driving cycles without these or any other temporary malfunctions present, the service engine soon indicator should stay off the next time the engine is started.
Page 196 Fuel and Refueling The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cycle consisting of mixed city and highway driving may be performed: 15 minutes of steady driving on an expressway or highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods.
Page 197: Transmission
Transmission AUTOMATIC TRANSMISSION WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. Your vehicle has been designed to improve fuel economy by reducing fuel usage while coasting or decelerating.
Page 198 Transmission S (Sport) Moving the gearshift lever to S (Sport): • Provides additional grade (engine) braking and extends lower gear operation to enhance performance for uphill climbs, hilly terrain or mountainous areas. This will increase engine RPM during engine braking. •...
Page 199 Transmission If your vehicle is equipped with paddles on the steering wheel: • Pull the left paddle (–) to downshift the transmission. • Pull the right paddle (+) to upshift the transmission. Upshift to the recommended shift speeds according to the following chart: Upshifts when accelerating (recommended for best fuel economy)
Page 200 Transmission Brake-shift interlock WARNING: Do not drive your vehicle until you verify that the brakelamps are working. WARNING: When doing this procedure, you will be taking the vehicle out of park which means the vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure.
Page 201 Transmission 2. Remove the cup holder insert. 3. Using a screwdriver (or similar tool), release the tab to the access door and remove. 4. Locate the brake shift interlock lever on the passenger side of the shifter assembly. 5. Apply the brake pedal. Using a screwdriver (or similar tool), press down and hold the brake...
Page 202: All-Wheel Drive (If Equipped)
All-Wheel Drive (If Equipped) USING YOUR ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED) AWD uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions that a conventional two-wheel drive vehicles cannot. The AWD system is active all the time and requires no input from the operator.
Page 203 All-Wheel Drive (If Equipped) When driving at slow speeds in deep sand under high outside temperatures, use a low gear when possible. Lower gear operation will maximize the engine and transmission cooling capability. Under severe operating conditions, the A/C may cycle on and off to protect overheating of the engine.
Page 204 All-Wheel Drive (If Equipped) Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock the vehicle for more than a few minutes or damage to the transmission and tires may occur or the engine may overheat.
Page 205 All-Wheel Drive (If Equipped) To resume normal AWD function as soon as possible, stop the vehicle in a safe location and stop the engine for at least 10 minutes. After the engine has been restarted and the AWD system has adequately cooled, the AWD Off message will turn off and normal AWD function will return.
Page 206 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”...
Page 207 The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability. For this reason, Ford Motor Company strongly recommends that you do not make modifications such as adding or removing parts (such as lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment.
Page 208 All-Wheel Drive (If Equipped) Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks). Failure to maintain your vehicle properly may void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety.
Page 209: Brakes
Brakes GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn out. Have them inspected by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, have your vehicle inspected by an authorized dealer.
Page 210: Hints On Driving With Anti-Lock Brakes
Brakes If the anti-lock brake system is disabled, normal braking is still effective. If the brake warning lamp illuminates with the parking brake released, have your brake system serviced immediately. HINTS ON DRIVING WITH ANTI-LOCK BRAKES When the system is operating, the brake pedal will pulse and may travel further.
Page 211: Traction Control
Traction Control PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
Page 212 Stability Control PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and wheel or tire size may change the handling characteristics of your vehicle and may adversely affect the performance of the AdvanceTrac® system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac®...
Page 213: Stability Control Advancetrac
Stability Control A Vehicle without AdvanceTrac® skidding off its intended route. B Vehicle with AdvanceTrac® maintaining control on a slippery surface. USING ADVANCETRAC® WITH RSC® The system automatically activates when you start your engine. The AdvanceTrac® with RSC® system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in reverse (R).
Page 214: Parking Aids
Parking Aids SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system;...
Page 215: Active Park Assist
Parking Aids If a fault is present in the system, a warning message appears in the information display and does not allow the driver to switch the faulted system on. Note: If your vehicle is equipped with MyKey®, it is possible to prevent turning the sensing system off.
Page 216 Parking Aids The system detects an available parallel parking space and automatically steers the vehicle into the space (hands-free) while you control the accelerator, gearshift and brakes. The system visually and/or audibly instructs the driver to park the vehicle. The system may not function correctly if something passes between the front bumper and the parking space (i.e.
Page 217 Parking Aids When a suitable space is found, the touch screen displays a message and a chime sounds. Slow down and stop at approximately position (A), then follow the instructions on the touch screen. Note: You must observe that the selected space remains clear of obstructions at all times in the maneuver.
Page 218 Parking Aids With hands off the wheel (and nothing obstructing its movement) and the transmission in R (Reverse), the vehicle steers itself as instructions to safely move the vehicle back and forward in the space are displayed in the touch screen. While reversing, the touch screen displays a message instructing the driver to check their surroundings (for safety reasons) and to back-up slowly, accompanied by a corresponding graphic.
Page 219 Parking Aids Deactivating the Park Assist Feature The system can be deactivated manually by: • pressing the active park assist button • grabbing the steering wheel • driving above approximately 20 mph (35 km/h) for 30 seconds during an active park search •...
Page 220: Rear-View Camera System
Parking Aids The system does not position the vehicle where I want in the space The vehicle is rolling in the opposite direction of the transmission (i.e. rolling forward when R [Reverse] is selected) The transmission is in R (Reverse); the vehicle must be moving forward to detect a parking space An irregular curb along the parking space prevents the system from aligning the vehicle properly...
Page 221 Parking Aids WARNING: Use caution when using the rear video camera and the trunk is ajar. If the trunk is ajar, the camera will be out of position and the video image may be incorrect. All guidelines (if enabled) have been removed when the trunk is ajar. WARNING: Use caution when turning camera features on or off while in R (Reverse).
Page 222 Parking Aids Note: When towing, the camera only sees what is being towed behind the vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles, the guidelines may disappear once the trailer tow connector is engaged.
Page 223 Parking Aids If your vehicle is equipped with active guidelines they are only shown with fixed guidelines. To use active guidelines, turn the steering wheel to point the guidelines toward an intended path. If the steering wheel position is changed while reversing, the vehicle might deviate from the original intended path.
Page 224 Parking Aids Allows the driver to get a closer view of an object behind the vehicle. The zoomed image keeps the bumper in the image to provide a reference. The zoom is only active while the transmission is in R (Reverse), When the transmission is shifted out of R (Reverse), the feature automatically turns off and must be reset when it is used again.
Page 225: Cruise Control
Cruise Control PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. USING CRUISE CONTROL WARNING: Do not use cruise control in heavy traffic, on winding roads or when the road surface is slippery. This could result in loss of vehicle control, serious injury or death.
Page 226: Using Adaptive Cruise Control
Cruise Control The indicator will change colors in the instrument cluster. Changing the Set Speed Note: If you accelerate by pressing the accelerator pedal, the set speed will not change. When you release the accelerator pedal, you will return to the speed that you previously set. •...
Page 227 Cruise Control WARNING: Do not use the adaptive cruise control when entering or leaving a highway, in heavy traffic or on roads that are winding, slippery or unpaved. WARNING: Do not use in poor visibility, specifically fog, rain, spray or snow. Note: It is your responsibility to stay alert, drive safely and be in control of your vehicle at all times.
Page 228 Cruise Control 3. Press SET upward and release. The vehicle speed is stored in the memory. The information display will show a green indicator light, current gap setting and desired set speed. 4. Take your foot off the accelerator pedal. 5.
Page 229 Cruise Control • the vehicle speed falls below 16 mph (26 km/h) • a new gap distance is set. The vehicle brakes will be automatically applied to slow your vehicle to maintain a safe distance from the vehicle in front. The maximum braking which is applied by the system is limited and can be overridden by the driver applying the brakes.
Page 230 Cruise Control Overriding Adaptive Cruise Control WARNING: Whenever the driver is overriding the ACC by pressing the accelerator pedal, the ACC will not automatically apply the brakes to maintain separation from any vehicle ahead. You can override the set speed and gap distance by pressing the accelerator pedal.
Page 231 Cruise Control Hilly Condition Usage Note: An audible alarm sounds and the system shuts down if it is applying brakes for an extended period of time. This allows the brakes to cool down. The system will function normally again when the brakes have cooled down.
Page 232 Cruise Control Detection issues can occur: A. When driving on a different line than the vehicle in front. B. With vehicles that edge into your lane. The system can only detect these vehicles once they move fully into your lane. C.
Page 233 Cruise Control Blocked Sensor WARNING: Do not use ACC when towing a trailer with brake controls. Aftermarket trailer brakes will not function properly when ACC is activated because the brakes are electronically controlled. Failing to do so may result in loss of vehicle control, which could result in serious injury.
Page 234 Cruise Control Cause Action You are in a desert or remote area Wait a short time or switch to with no other vehicles and no normal cruise control. roadside objects. Due to the nature of radar technology, it is possible to get a blockage warning and not be blocked.
Page 235: Driving Aids
Driving Aids BLIND SPOT INFORMATION SYSTEM (BLIS®) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED) WARNING: To help avoid injuries, NEVER use the BLIS® as a replacement for using the interior and exterior mirrors and looking over your shoulder before changing lanes. BLIS® is not a replacement for careful driving and only an assist.
Page 236 Driving Aids Using the Systems BLIS® turns on when the engine is started and the vehicle is driven forward above 3 mph (5 km/h); it remains on while the transmission is in D (Drive) and N (Neutral). If shifted out of D (Drive) or N (Neutral), the system enters CTA mode.
Page 237 Driving Aids Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. System Lights and Messages The BLIS® and CTA systems illuminate a yellow alert indicator in the outside mirror on the side of the vehicle the approaching vehicle is coming from.
Page 238 Driving Aids System Sensors WARNING: Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects will increase. To help avoid injuries, NEVER use the BLIS® as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes.
Page 239 Driving Aids Reasons for messages being displayed Heavy rainfall/snowfall No action required. The system automatically interferes with the resets to an unblocked state once the radar signals rainfall/snowfall rate decreases or stops. Do not use BLIS® and/or CTA in these conditions. System Limitations The BLIS®...
Page 240: Collision Warning System
Driving Aids Switching the Systems Off and On One or both systems can be switched off temporarily by using the information display control; refer to the Information Display chapter. When the BLIS® is switched off, the driver does not receive alerts and the information display shows BLIND SPOT SYS OFF and/or CTA SYSTEM OFF.
Page 241 Driving Aids If it is, a red warning light illuminates and an audible warning chime sounds. The brake support system assists the driver in reducing the collision speed by charging the brakes. If the risk of collision further increases after the warning light illuminates, the brake support prepares the brake system for rapid braking.
Page 242 Driving Aids Blocked Sensors If a message regarding a blocked sensor appears in the information display, the radar signals from the sensor have been obstructed. The sensors are located behind a fascia cover near the driver side of the lower grille. When the sensors are obstructed, a vehicle ahead cannot be detected and the collision warning system does not function.
Page 243: Steering
Driving Aids System Limitations WARNING: The collision warning system’s brake support can only help reduce the speed at which a collision occurs if the driver applies the vehicle’s brakes. The brake pedal must be pressed just like any typical braking situation. Due to the nature of radar technology, there may be certain instances where vehicles do not provide a collision warning.
Page 244 Driving Aids WARNING: The electric power steering system has diagnostic checks that continuously monitor the system to ensure proper operation of the electronic system. When an electronic error is detected, a message will be displayed in the information display. If this happens, stop the vehicle in a safe place, and turn off the engine. After at least 10 seconds, reset the system by restarting the engine, and watch the information display for a steering message.
Page 245: Load Carrying
Load Carrying CARGO NET (IF EQUIPPED) WARNING: The cargo net is not designed to restrain objects during a collision or heavy braking. The cargo net secures lightweight objects in the cargo area. Attach the net to the anchors provided. Do not put more than 50 pounds (22 kilograms) in the net.
Page 246: Vehicle Loading
Load Carrying For correct roof rack system function, you must place loads directly on crossbars affixed to the roof rack side rails. We recommend you use Ford Genuine Accessory crossbars designed specifically for your vehicle. Make sure that you securely fasten the load. Check the tightness of the load before driving and at each fuel stop.
Page 247 Load Carrying Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label).
Page 248 Load Carrying Example only: 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 249 Load Carrying Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) –...
Page 250 Load Carrying GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position.
Page 251 Load Carrying WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer.
Page 252 Load Carrying WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2.
Page 253 Load Carrying • Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years.
Page 254: Towing
Towing TOWING A TRAILER WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.
Page 255 TRAILER SWAY CONTROL (IF EQUIPPED) WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.
Page 256 Towing Powertrain and Maximum trailer Maximum GCWR towing class weight 3.5L TiVCT front-wheel 6900 lb (3131 kg) 2000 lb (907 kg) drive, Class I 3.5L TiVCT all-wheel 7050 lb (3199 kg) 2000 lb (907 kg) drive, Class I 3.5L GTDI all-wheel 7072 lb (3209 kg) 2000 lb (907 kg) drive, Class I...
Page 257 Towing Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight. Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7–Pin Connector) When attaching the trailer wiring connector to your vehicle, only use a proper fitting connector that works with the vehicle and trailer functions.
Page 258 Towing When hooking-up a trailer using a weight-distributing hitch, always use the following procedure: 1. Park your vehicle, without the trailer, on a level surface. 2. Measure the height of the top of your vehicle’s front wheel opening on the fender. This is H1. 3.
Page 259 Towing Trailer Brake Controller Connector (If Equipped) The connector is located under the instrument panel above the brake pedal. Trailer Lamps WARNING: Never connect any trailer lamp wiring to the vehicle’s tail lamp wiring; this may damage the electrical system resulting in a fire.
Page 260 Towing • Do not make full-throttle starts. • Check your hitch, electrical connections and trailer wheel lug nuts thoroughly after you have traveled 50 miles (80 kilometers). • When stopped in congested or heavy traffic during hot weather, place the gearshift in position P to aid engine and transmission cooling and to help air conditioning performance.
Page 261: Wrecker Towing
We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
Page 262: Recreational Towing
Towing Towing an all-wheel drive vehicle requires that all wheels be off the ground, such as using a wheel lift and dollies or flatbed equipment. This prevents damage to the transmission, all-wheel drive system and vehicle. TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed...
Page 263 Towing If you tow your vehicle with all four wheels on the ground: • Tow only in the forward direction. • Release the parking brake. • Place the transmission in position N. • Do not exceed 65 mph (105 km/h). •...
Page 264: Driving Hints
Driving Hints BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unique driving characteristics. Avoid driving too fast during the first 1000 miles (1600 kilometers). Vary your speed frequently and change up through the gears early.
Page 265: Driving Through Water
Driving Hints • Add particular accessories to your vehicle (e.g.; bug deflectors, rollbars or light bars, running boards, ski racks). • Drive with the wheels out of alignment. DRIVING THROUGH WATER WARNING: Drive through water in an emergency only, and not as part of normal driving.
Page 266: Floor Mats
Driving Hints FLOOR MATS WARNING: Always use floor mats that are designed to fit the foot well of your vehicle, leaving the pedal area unobstructed, and which can be firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.
Page 267: Roadside Emergencies
• Winch out – available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. • Towing – Ford eligible vehicles will be towed to an authorized dealer within 35 miles (56.3 kilometers) of the disablement location or to the nearest authorized dealer.
Page 268: Hazard Warning Flashers
Roadside Emergencies If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56.3 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts.
Page 269: Jump-Starting The Vehicle
Roadside Emergencies Should your vehicle shut off after a collision, you may restart your vehicle by doing the following: 1. Turn the ignition off and wait approximately 10 seconds. 2. Turn the ignition on. 3. Repeat steps 1 and 2 to re-enable the fuel pump. JUMP-STARTING THE VEHICLE WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes.
Page 270 Roadside Emergencies Connecting the Jumper Cables WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points.
Page 271 Roadside Emergencies Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface.
Page 272: Customer Assistance
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
Page 273 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
Page 274 In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126...
Page 275 BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.
Page 276 (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Page 277 Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A.
Page 278 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
Page 279: Reporting Safety Defects (U.s. Only)
However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
Page 280: Fuses
Fuses CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in your vehicle are not working, a fuse may have blown.
Page 281: Fuse Specification Chart
Fuses FUSE SPECIFICATION CHART Power Distribution Box WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. The power distribution box is located in the engine compartment.
Page 282 Fuses Fuse or relay Fuse amp Protected components number rating 30A** Wipers, Washer pump 50A** Anti-lock brake system pump — Not used 30A** Power liftgate 20A** Moonroof 20A** 2nd row console power point — 3rd row power seats relay — Heated rear window relay —...
Page 283 Fuses Fuse or relay Fuse amp Protected components number rating — Auxiliary blower relay — Cooling fan #1 relay — Front blower relay — Cooling fan (series) relay — Not used — Trailer tow right-hand stop/turn lamps relay — Trailer tow reverse lamps relay 30A** Auxiliary blower motor —...
Page 284 Fuses Fuse or relay Fuse amp Protected components number rating 10A* Alternator sensor 10A* Brake on/off switch 10A* Trailer tow back-up lamps — Not used 10A* A/C clutch 15A* Trailer tow stop/turn lamps 15A* Rear wipers — Not used — Powertrain control module –...
Page 285 Fuses Fuse or relay Fuse amp Protected components number rating — Not used — Trailer tow park lamps relay 20A* Right high-intensity discharge headlamps 10A* Adaptive cruise control — Not used — Not used 15A* Rear washer — Not used 20A* Trailer tow park lamps —...
Page 286 Fuses Passenger Compartment Fuse Panel The fuse panel is located under the instrument panel to the left of the steering wheel. You may need to remove a trim panel to access it. The fuses are coded as follows: Fuse or relay Fuse amp Protected components number...
Page 287 Fuses Fuse or relay Fuse amp Protected components number rating Power liftgate SYNC, Electronic finish panel, Radio transceiver module Run/accessory relay, Front wiper motor relay Intelligent access module, Heads-up display Interior lighting, Puddle lamps, Backlighting Right turn signals Left turn signals Center high mounted stop lamp, Backup lamp Low beam headlamps (right)
Page 288 Fuses Fuse or relay Fuse amp Protected components number rating Not used (spare) Radio, Global positioning system module Front park lamps, Trailer tow relay for park lamps, Front side markers Trailer tow controller Driver window switch and motor, Power lock switches, Moonroof, 110V AC power point, Interior rearview mirror Not used (spare)
Page 289 Fuses Fuse or relay Fuse amp Protected components number rating 30A Circuit Front passenger power window, Breaker Rear power windows Delayed Body control module accessory relay 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 290: Maintenance
GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly.
Page 291: Opening And Closing The Hood
Maintenance OPENING AND CLOSING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood.
Page 292: Under Hood Overview
Maintenance UNDER HOOD OVERVIEW 3.5L V6 engine A. Engine coolant reservoir B. Windshield washer fluid reservoir C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 293 Maintenance 3.5L V6 EcoBoost® Engine A. Engine coolant reservoir B. Brake fluid reservoir C. Battery D. Power distribution box E. Air filter assembly F. Automatic transmission fluid dipstick (out of view) G. Engine oil dipstick H. Engine oil filler cap I.
Page 294: Engine Oil Dipstick
Maintenance Engine shield Some vehicles may be equipped with an aero-shield under the engine. This shield needs to be removed for service, including oil and filter changes. It is secured with four quick release fasteners. ENGINE OIL DIPSTICK 3.5L and 3.5L EcoBoost A.
Page 295: Engine Coolant Check
Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location.
Page 296 Maintenance Adding Engine Coolant WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.
Page 297 Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze point protection.
Page 298 Maintenance Vehicles driven year-round in non-extreme climates should use prediluted engine coolant for optimum cooling system and engine protection. Engine fluid temperature management (EcoBoost engine only) WARNING: To reduce the risk of collision and injury, be prepared that the vehicle speed may reduce and the vehicle may not be able to accelerate with full power until the fluid temperatures reduce.
Page 299 Maintenance 3. Turn the engine off and wait for it to cool before checking the coolant level. WARNING: Never remove the coolant reservoir cap while the engine is running or hot. 4. If the coolant level is normal, you may restart your engine and continue on.
Page 300: Automatic Transmission Fluid Check
Maintenance When Fail-Safe Mode is Activated WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist,...
Page 301 Maintenance Note: Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is warmed up (approximately 20 miles [30 km]). If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off until normal operating temperatures are reached to allow the fluid to cool before checking.
Page 302 Maintenance 2. Clean the area around the clamp that connects the air filter assembly to the rubber hose (1). 3. Remove the bolt cover (if equipped). 4. Remove two bolts that attach the air filter assembly to the front of the vehicle (2).
Page 303 Maintenance 8. Rotate the air filter assembly 90 degrees counterclockwise and reinstall into the rubber hose. 9. Tighten the clamp (1). 10. The transmission fluid level indicator can now be accessed. Low fluid level If the fluid level is below the MIN range of the dipstick, add fluid to reach the hash mark level.
Page 304 Maintenance High fluid level If the fluid level is above the MAX range of the dipstick, remove fluid to reach the hashmark level. Note: Fluid level above the MAX level may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off until normal operating temperatures are reached.
Page 305: Brake Fluid Check
Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. Note: The front and rear washer systems are supplied from the same reservoir.
Page 306: Battery
Maintenance Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system. CHANGING THE VEHICLE BATTERY WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery.
Page 307 Maintenance If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time.
Page 308: Checking The Wiper Blades
Maintenance CHECKING THE WIPER BLADES Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth. CHANGING THE WIPER BLADES 1.
Page 309: Air Filter(S)
Maintenance 3. The wiper arm has a snap retention feature to receive a cross pin from the wiper blade structure. Grip tightly and press on the arm/blade joint from beneath and separate the blade from the arm. Avoid rotating the wiper blade structure and trapping your left hand between the arm and blade.
Page 310 Maintenance Changing the air filter element 3.5L V6 engine 3.5L V6 EcoBoost engine 1. On the passenger’s side of the air filter housing, release the two clamps from the air filter housing cover. 2. Lift the passenger’s side of the cover and push the cover toward the passenger’s side.
Page 311: Adjusting The Headlamps
Maintenance 6. Install a new air filter element. Be careful not to crimp the filter element edges between the housing and the cover. This could cause filter damage and allow unfiltered air to enter the engine if not properly seated. 7.
Page 312: Changing A Bulb
Maintenance On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted.
Page 313 Maintenance These are examples of unacceptable moisture (usually caused by a lamp water leak): • Water puddle inside the lamp. • Large water droplets, drip marks or streaks present on the interior of the lens. Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present.
Page 314 Maintenance Replacing front parking lamp/turn signal bulbs 1. Make sure headlamp switch is in the off position, then open the hood. 2. Reach behind the headlamp assembly to access the bulb sockets . 3. Remove the bulb socket by turning it counterclockwise and pulling it straight out.
Page 315 Maintenance Replacing rear stop/tail/turn/backup and side marker lamp bulbs The stop/tail/turn/backup and side marker lamp bulbs are located in the tail lamp assembly. Note: Your vehicle may be equipped with a stop/tail/turn and side marker lamp assemblies containing integral multiple light emitting diodes (LED).
Page 316 Maintenance 3. Carefully pull the bulb straight out from the lamp assembly. Install new bulb(s) in reverse order. BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to ensure lamp performance, light brightness and pattern and safe visibility.
Page 317: Vehicle Care
Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42)
Page 318 Vehicle Care • Note: Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash it off as soon as possible. • Remove any exterior accessories before entering a car wash. Stripes or Graphics (if equipped) Do not use a commercial or high-pressure wand on the surface or edge of stripes and graphics.
Page 319: Waxing
Vehicle Care WAXING Regular waxing is necessary to protect the paint on your car from the elements. We recommend that you wash and wax the painted surface once or twice a year. When washing and waxing, park your vehicle in a shaded area out of direct sunlight.
Page 320: Cleaning The Windows And Wiper Blades
Vehicle Care • Spray Motorcraft Engine Shampoo and Degreaser on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft Engine Shampoo. • Never wash or rinse the engine while it is hot or running; water in the running engine may cause internal damage.
Page 321: Cleaning The Interior
Vehicle Care CLEANING THE INTERIOR WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a collision.
Page 322: Cleaning Leather Seats
Vehicle Care • Be certain to wash or wipe your hands clean if you have been in contact with certain products, such as insect repellent and suntan lotion, in order to avoid possible damage to the interior painted surfaces. • Do not use household or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens.
Page 323: Cleaning The Alloy Wheels
Vehicle Care • Do not use household cleaning products, alcohol solutions, oil/petroleum-based leather conditioners, or solvents or cleaners intended specifically for rubber, vinyl and plastics. These products may cause premature wearing or damage to the leather. CLEANING THE ALLOY WHEELS Note: Do not use chrome cleaner, metal cleaner or polish on wheels and wheel covers.
Page 324 Vehicle Care General • Store all vehicles in a dry, ventilated place. • Protect from sunlight, if possible. • If vehicles are stored outside, they require regular maintenance to protect against rust and damage. Body • Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and underside of front fenders.
Page 325 Vehicle Care Battery • Check and recharge as necessary. Keep connections clean. • If storing your vehicle for more than 30 days without recharging the battery, it may be advisable to disconnect the battery cables to ensure battery charge is maintained for quick starting. Note: If battery cables are disconnected, it will be necessary to reset memory features.
Page 326: Wheels And Tires
Wheels and Tires GENERAL INFORMATION Notice to Crossover Vehicle Owners Crossover vehicles handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Crossover vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions.
Page 327 Wheels and Tires Note: Your all-wheel drive vehicle is not intended for off-road use. This feature gives your vehicle some limited off-road capabilities in which driving surfaces are relatively level, obstruction-free and otherwise similar to normal on-road driving conditions. Operating your vehicle under other than those conditions could subject the vehicle to excessive stress which might result in damage which is not covered under your warranty.
Page 328: Tire Care
10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
Page 329 Wheels and Tires Traction AA A B C WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete.
Page 330 Wheels and Tires • Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load-carrying capability.
Page 331 Wheels and Tires Information on P Type Tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) A.
Page 332 Wheels and Tires time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure. These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 km/h) to 186 mph (299 km/h).
Page 333 Wheels and Tires J. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. K.
Page 334 Wheels and Tires Additional Information Contained on the Tire Sidewall for LT Type Tires LT type tires have some additional information beyond those of P type tires. These differences are described below. Note: Tire Quality Grades do not apply to this type of tire. A.
Page 335 Wheels and Tires Information on T Type Tires T type tires have some additional information beyond those of P type tires. These differences are described below. T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
Page 336 You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
Page 337 Wheels and Tires on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label which is located on the B-Pillar or the edge of the driver’s door. The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance Certification Label or Tire Label.
Page 338 Wheels and Tires 6. Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak. 7. Check the sidewalls to make sure there are no gouges, cuts or bulges. Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the...
Page 339 Wheels and Tires WARNING: Age Tires degrade over time depending on many factors such as weather, storage conditions, and conditions of use (such as load, speed, inflation pressure) the tires experience throughout their lives. In general, tires should be replaced after six years regardless of tread wear.
Page 340 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or the Tire Label...
Page 341 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
Page 342 Wheels and Tires Safety Practices WARNING: If your vehicle is stuck in snow, mud, or sand, do not rapidly spin the tires. Spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds.
Page 343 USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Page 344: Tire Pressure Monitoring System (Tpms)
Wheels and Tires Note: The suspension insulation and bumpers will help prevent vehicle damage. Do not remove these components from your vehicle when using snow tires and chains. The tires on your vehicle have all-weather treads to provide traction in rain and snow.
Page 345 Wheels and Tires Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.)
Page 346 Wheels and Tires Changing Tires with a Tire Pressure Monitoring System Note: Each road tire is equipped with a tire pressure sensor located inside the tire and wheel assembly cavity. The pressure sensor is attached to the valve stem. The pressure sensor is covered by the tire and is not visible unless the tire is removed.
Page 347 Wheels and Tires When You Believe Your System Is Not Operating Properly The main function of the tire pressure monitoring system is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended.
Page 348 Wheels and Tires Low tire Possible cause Customer action required pressure warning light Flashing Spare tire in use Repair the damaged road wheel warning light and tire assembly and reinstall it on the vehicle to restore system function. For a description on how the system functions, see When Your Temporary Spare Tire is Installed in this section.
Page 349: Changing A Road Wheel
Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
Page 350 Wheels and Tires 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY When driving with one of the dissimilar spare tires listed above, do not: •...
Page 351 Wheels and Tires • Winter weather driving capability • Wet weather driving capability • All-Wheel driving capability • Load leveling adjustment When driving with the full-size dissimilar spare tire and wheel assembly, additional caution should be given to: • towing a trailer. •...
Page 352 Wheels and Tires WARNING: Always use the jack provided as original equipment with your vehicle. If using a jack other than the one provided as original equipment with your vehicle, make sure the jack capacity is adequate for the vehicle weight, including any vehicle cargo or modifications.
Page 353 Wheels and Tires 8. Remove the wheel cover with the lug wrench tip and loosen each wheel lug nut one-half turn counterclockwise, but do not remove them until the wheel is raised off the ground. 9. The vehicle jacking points are shown here, and are depicted on the yellow warning label on the jack.
Page 354: Stowing The Tire And Jack
Wheels and Tires Stowing the tire and jack 1. Fully collapse the jack, fold the lug wrench socket into the handle and place the jack and wrench into the felt bag as shown. Place the extension bolt or L-shaped bolt into the external pocket of the felt bag.
Page 355: Technical Specifications
Wheel lug nut torque* size/Bolt size ft-lb N•m ⁄ x 20 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 356 Wheels and Tires Note: Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles. 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 357: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS Engine 3.5L V6 engine 3.5L V6 EcoBoost engine Cubic inches See Octane See Octane recommendations in Fuel recommendations in the the Fuel and Refueling Fuel and Refueling chapter. chapter. Firing order 1–4–2–5–3–6 1–4–2–5–3–6 0.049-0.053 inch 0.0031–0.0038 inch Spark plug gap (1.25-1.35 mm).
Page 358: Maintenance Product Specifications And Capacities
Capacities and Specifications 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 359 Capacities and Specifications 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 360 Capacities and Specifications 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 361: Part Numbers
Refer to scheduled maintenance information for the appropriate intervals for changing the spark plugs. Note: Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
Page 362: Vehicle Certification Label
Capacities and Specifications The Vehicle Identification Number (VIN) contains the following information: A. World manufacturer identifier B. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location C. Make, vehicle line, series, body type D. Engine type E.
Page 363: Transmission Code Designation
Capacities and Specifications TRANSMISSION CODE DESIGNATION You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code 6-speed automatic transmission (6F50) 6-speed automatic transmission (6F55) 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 364: Accessories
Ford Motor Company will warrant your vehicle through the warranty that provides the greatest benefit: • 12 months or 12000 miles (20000 kilometers) (whichever occurs first).
Page 365 • If you or an authorized Ford dealer add any non-Ford custom electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle.
Page 366: Ford Extended Service Plan
3. BaseCARE – Covers 84 components 4. PowertrainCARE – Covers 29 critical components Ford ESP is honored by all Ford and Lincoln Dealers in the United States and Canada. It is the only Extended Service Plan authorized and backed by Ford Motor Company. That means you get: •...
Page 367 • Destination assistance for taxi, shuttle, rental car coverage and emergency transportation Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher...
Page 368 To learn more, call our Ford ESP specialists at 800-367-3377. Don’t forget to ask about our interest free payment program, allowing you all the security and benefits Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles!
Page 369: Audio System
Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed.
Page 370 Audio System MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. •...
Page 371: Myford® System
Audio System MyFord® SYSTEM WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 372 Audio System C. Memory presets: • In radio mode, store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. • In CD mode, press one of these buttons to select a track. D.
Page 373 Audio System M. PHONE: Press this button to access the phone features of the SYNC system. See the SYNC chapter for more information. N. AUX: Press this button to access your auxiliary input jack or switch between devices you plug into the input jack or USB port. See Auxiliary input jack later in this chapter.
Page 374 Audio System SIRIUS Channel Guide Select to view available satellite radio channels. Press OK to open a list of the following options for this channel: Tune Channel, Skip Channel or Lock Channel. Once you skip or lock a channel, you can only access it by pressing Direct and entering the channel number.
Page 375 Audio System CD Settings Scan All Select to scan all disc selections. Scan Folder Select to scan all music in the current MP3 folder. CD Compression Select to bring soft and loud passages together for a more consistent listening level. Clock Settings Set Time Select to set the time.
Page 376 Audio System WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 377 Audio System AM/FM/CD SONY® AUDIO SYSTEM (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Page 378 Audio System C. SOUND: Press this button to access settings for Treble, Midrange, Bass, Balance and Fade. D. TUNE + and TUNE - : • In radio mode, press these buttons to manually search through the radio frequency band. • In Sirius mode, press these buttons to find the next or previous available satellite radio station.
Page 379 Audio System When HD Radio broadcasts are active, you can access the following functions: When you select: You can: Hear a brief sampling of all available stations. Scan This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels.
Page 380 Audio System HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
Page 381 HD Radio™ Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
Page 382: Satellite Radio Information
Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Page 383 Audio System Sirius satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed Sirius satellite radio system includes hardware and a limited subscription term which begins on the date of sale or lease of your vehicle.
Page 384: Auxiliary Input Jack
Audio System Radio display Condition Possible action Unsubscribed Channel Your subscription does Contact Sirius at not include this 1–888–539–7474 to channel. subscribe to the channel, or tune to another channel. No Signal The signal is lost from The signal is blocked. the Sirius satellite or When you move into Sirius tower to your...
Page 385 Audio System WARNING: For safety reasons, do not connect or adjust the settings on your portable music player while your vehicle is moving. WARNING: Store the portable music player in a secure location, such as the center console or the glove box, when your vehicle is moving.
Page 386: Usb Port
Audio System USB PORT (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 387: Sync
SYNC® SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions &...
Page 388 SYNC® GENERAL INFORMATION Make sure you review your device’s manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST. In the United States, call: 1–800–392–3673.
Page 389 Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described...
Page 390 SYNC® independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911 Assist, Vehicle Health Report, and Traffic, Directions and Information. USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you.
Page 391 SYNC® Adjusting the Interaction Level Push the voice icon; when prompted, say “Voice settings”, then any of the following: When you say: The system: “Interaction mode standard” Provides more detailed interaction and guidance. “Interaction mode advanced” Provides less audible interaction and more tone prompts.
Page 392: Pairing Your Phone For The First Time
SYNC® • Speak naturally, without long pauses between words. • At any time you can interrupt the system while it is speaking by pressing the voice icon. USING SYNC WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone’s functionality.
Page 393 SYNC® Depending on your phone’s capability and your market, the system may prompt you with questions such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up), downloading your phone book, etc. Pairing Subsequent Phones Note: To scroll through the menus, press the up and down arrows on your audio system.
Page 394 SYNC® “PHONE” “Call <name> at home” “Call <name> at work” OR “Call <name> in office” “Dial” “Phone book <name>” “Phone book <name> at work” OR “Phone book <name> at office” “Call history incoming” “Connections” “Go to privacy” “Hold” These commands do not require you to say “Phone” first. These commands are not available until phone information is completely downloaded using Bluetooth.
Page 395 SYNC® “DIAL” “411” (four-one-one), “911” (nine-one-one) “700 (seven hundred)” (seven hundred) “800 (eight hundred)” (eight hundred) “900 (nine hundred)” (nine hundred) “#” (pound) “<number> 0–9” “Asterisk” (*) “Clear” (deletes all entered digits) “Delete” (deletes one digit) “Plus” “Star” Note: To exit dial mode, press and hold the phone button or press MENU to go to the PHONE menu.
Page 396 SYNC® To access: 1. Press MENU during an active call. 2. When Active Call Menu is selected, press OK. 3. Scroll to cycle through the following options: When you select: You can: Mute Call? Mute the call. Privacy Switch a call from an active hands-free environment to your cellular phone for a more private conversation.
Page 397 SYNC® When you select: You can: Call History Access your call history log. 1. Press OK to select, then scroll through your call history options (incoming, outgoing or missed). 2. Press OK when the desired selection appears in the display. 3.
Page 398 SYNC® When you select: You can: Phonebook Allows you to access your downloaded phonebook. 1. Press OK to confirm and enter. If your phonebook has fewer than 255 listings, they appear alphabetically in flat file mode. If there are more, they are organized into alphabetical categories.
Page 399 SYNC® Text Messaging Note: This is a phone-dependent feature. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Receiving a Text Message Note: This is a phone-dependent feature.
Page 400 6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. Each text message is sent with the following signature: “This message was sent from my <Ford or Lincoln>”. Pre-defined text message options Can’t talk right now...
Page 401 SYNC® Pre-defined text message options I need more directions I love you Too funny Can’t wait to see you I’m stuck in traffic Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modify your phone book and also set up automatic download.
Page 402 SYNC® When you select: You can: Modify Phonebook Modify the contents of your phone book (such as add, delete, download). Press OK to select and scroll between: Add Contacts: Press OK to add more contacts from your phone book. Push the desired contact(s) on your phone.
Page 403 SYNC® The Advanced menu allows you to access and set prompts, languages, defaults, perform a master reset, install an application and view system information. Bluetooth Devices Menu Options This menu allows you to add, connect, delete, set a phone as primary, and turn Bluetooth on or off.
Page 404 SYNC® If you select: You can: Delete Device Delete a paired phone. Press OK and scroll to select the device. Press OK to confirm. Delete all previously paired phones (and all Delete All Devices information originally saved with those phones). Press OK to select.
Page 405 SYNC® If you select: You can: Factory Defaults Return to the factory default settings. This selection does not erase your indexed information (phonebook, call history, text messages and paired devices). 1. Press OK to select and then press OK again when Restore Defaults? appears in the display.
Page 406: 911 Assist
SYNC® 911 Assist® WARNING: Unless the 911 Assist setting is set on prior to a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist to make an emergency call if you can do it yourself.
Page 407 SYNC® Setting 911 Assist On Perform the following: 1. Press the phone button to enter the Phone Menu. 2. Scroll until 911 Assist is selected. 3. Press OK to confirm and enter the 911 Assist menu. 4. Scroll to select between On and Off selections. 5.
Page 408: Vehicle Health Report
SYNC® If the call is not cancelled and a successful call is made, a pre-recorded message is played for the 911 operator, then the occupant(s) in the vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.
Page 409 SYNC® Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com.
Page 410 Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com.
Page 411 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
Page 412 SYNC® Connecting to SYNC Services Using the Phone Menu 1. Press the phone button to enter the Phone Menu. 2. Scroll until Services appears in the display. 3. Press OK to confirm and enter the Services menu. The display indicates the system is connecting. 4.
Page 413 SYNC® Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel. 2. Say “Good-bye” from the SYNC Services main menu. SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information.
Page 414 SYNC® Connecting Your Digital Media Player via the USB Port Note: If your digital media player has a power switch, ensure that the device is turned on. To connect using voice commands: 1. Plug the device into the vehicle’s USB port. 2.
Page 415 SYNC® Media Voice Commands Press the voice icon and, when prompted, say “USB” then any of the following: “USB” “Autoplay off” “Autoplay on” “(Phone) (Media) (Bluetooth) Connections” “Pause” “Play” “Play album <name>” “Play all” “Play artist <name>” “Play genre <name>” “Play next folder”...
Page 416 SYNC® “USB” “Shuffle on” “Similar music” “What’s playing?” “<name>” is a dynamic listing, meaning that it could be the name of any desired group, artist, etc. Voice commands which are only available in folder mode. Voice commands which are not available until indexing is complete. Voice command guide “Autoplay”...
Page 417 SYNC® Press the voice icon and when prompted say “Bluetooth Audio” and then any of the following: “BLUETOOTH AUDIO” “(Phone) (Media) (Bluetooth) Connections” “Pause” “Play” “Play next track ” “Play previous track ” Media Menu Features The media menu allows you to select your media source, how to play your music (by artist, genre, shuffle, repeat, etc.), and also to add, connect or delete devices.
Page 418 SYNC® When you select: You can: Select Source SYNC USB: Press OK to access music plugged into your USB port. You can also plug in devices to charge them (if supported by your device). Once connected, the system indexes any readable media files. (The time required to complete this depends on the size of the media content being indexed.) If Autoplay is on, you can access media files...
Page 419 SYNC® When you select: You can: Choose to shuffle or repeat your music and Media Settings select your Autoplay settings. Once these selections are turned on, they remain on until turned off. Press SEEK to play the previous or next track. Note: Some digital media players require both USB and line in ports to stream data and music separately.
Page 420 SYNC® 2. Press AUX and then MENU to enter the Media Menu. 3. Scroll to select the Play Menu and press OK. If there are no media files to access, the display indicates there is no media. If there are media files, you have the following options to scroll through and select from: When you select: You can:...
Page 421 SYNC® When you select: You can: Sort indexed music by genre (category) type. Genres SYNC lists the genres alphabetically in flat file mode. If there are more than 255, SYNC automatically organizes them into alphabetical categories. Press OK to select and then scroll to select the desired genre and press OK.
Page 422 SYNC® When you select: You can: Similar Music Play music similar to what is currently playing from the USB port. The system uses the metadata information of each song to compile a playlist for you. Press OK to select. The system creates a new list of similar songs and begins playing.
Page 423 SYNC® When you select: You can: Add Bluetooth Allows you to pair additional devices to the system. Device 1. Press OK to select and press OK again when Find SYNC appears in the display. 2. Follow the directions in your phone’s user guide to put your phone into discovery mode.
Page 424 SYNC® 3. Scroll until Advanced appears. 4. Press OK and then scroll to select from the following: When you select: You can: Have SYNC guide you via questions, helpful Prompts hints or ask you for a specific action. 1. Press OK to select and scroll to select between on or off.
Page 425 SYNC® When you select: You can: Application Download new software applications (if available) and then load the desired applications through your USB port. See the web site for more information. Exit the current menu. Return TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below.
Page 426 SYNC® Phone issues Issue Possible Possible solution(s) cause(s) • Try pushing your phonebook The system says Limitations on Phonebook your phone’s contacts to SYNC by using the Downloaded but capability. Add Contacts feature. • If the missing contacts are my phonebook in SYNC is empty or stored on your SIM card, try is missing...
Page 427 SYNC® USB and media issues Issue Possible Possible solution(s) cause(s) • Try turning off the device, I am having Possible device trouble malfunction. resetting the device or removing connecting my the device’s battery, then trying device. again. • Make sure you are using the manufacturer’s cable.
Page 428 SYNC® Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) • Your account • This is a free feature, but you I received a text that the Vehicle may not be must first register online to use Health Report is activated on the •...
Page 429 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the Phone voice SYNC does not understand what using the wrong commands and the Media voice I am saying. voice commands, commands at the beginning of their respective sections.
Page 430 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the phone voice SYNC does not understand or is using the wrong commands at the beginning of calling the wrong voice commands, the phone section. •...
Page 431: Myford Touch® (If Equipped)
MyFord Touch® (If Equipped) INTRODUCTION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 432 MyFord Touch® (If Equipped) This system uses a four-corner strategy to provide quick access several vehicle features and settings. The touchscreen provides easy interaction with your cellular phone, multimedia, climate control and navigation system. The corners display any active modes within those menus, such as phone status or the climate temperature.
Page 433 MyFord Touch® (If Equipped) SETTINGS Press to select any of the following: • Clock • Display • Sound • Vehicle • Settings • Help HOME Press to access your home screen. Depending on your vehicle’s option package and software, your screens may vary in appearance from the descriptions in this section.
Page 434 MyFord Touch® (If Equipped) Using the Touch-sensitive Controls on Your System To turn a feature on and off, just touch the graphic with your finger. To get the best performance from the touch-sensitive controls: • Do not press hard on the controls. They are sensitive to light touch. •...
Page 435 Safety information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 436 MyFord Touch® (If Equipped) Speed-restricted Features Some features of this system may be too difficult to use while your vehicle is moving so they are restricted from use unless your vehicle is stationary. • Screens that are too crowded with information, such as Point of Interest reviews and ratings, Sirius Travel Link sports scores, movie times and ski conditions.
Page 437: Privacy Information
Master Reset to erase all information stored in SYNC®. SYNC® data cannot be accessed without special equipment and access to the vehicle’s SYNC® module. Ford Motor Company and Ford of Canada will not access SYNC® data for any purpose other than as...
Page 438: Infotainment Display
MyFord Touch® (If Equipped) ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT VEHICLE INFORMATION DISPLAY (IF EQUIPPED) The display is located on the right side of your instrument cluster. You can use your steering wheel controls to view and make minor adjustments to active modes without taking your hands off the wheel.
Page 439: Voice Recognition
MyFord Touch® (If Equipped) Audio Sources and Memory Presets Use the OK and arrow buttons on the right side of your steering wheel to scroll through the available modes. You can make selections from the menu by using the OK button. The selection menu expands and different options appear.
Page 440 MyFord Touch® (If Equipped) These commands can be said at any time. “Cancel” “Exit” “Go back” “List of commands” “Main menu” “Next page” “Previous page” “What can I say?” “Help” What Can I Say? To access the available voice commands for the current session, do one of the following: •...
Page 441 MyFord Touch® (If Equipped) Voice command list “Audio list of commands” “Bluetooth audio list of commands” “Browse list of commands” “CD list of commands” “Climate control list of commands” “List of commands” “Navigation list of commands” “Phone list of commands” “Radio list of commands”...
Page 442 MyFord Touch® (If Equipped) To access these settings using the touchscreen: 1. Press the Settings icon > Settings > Voice Control. 2. Select from: • Interaction Mode • Confirmation Prompts • Media Candidate Lists • Phone Candidate Lists • Voice Control Volume. To access these settings using voice commands: Press the voice icon.
Page 443: Listening To Music
MyFord Touch® (If Equipped) ENTERTAINMENT A. AM 1 and AM AST B. FM 1, FM 2 and FM AST C. SIRIUS D. CD E. USB F. Touch this button to scroll down for more options, such as: • SD Card •...
Page 444 MyFord Touch® (If Equipped) Press the voice icon on the steering wheel. When prompted, you can say: “BROWSE” within devices “Browse” “Browse <league> games” “Browse <Sirius category> channels” “Browse Sirius channel guide” “Browse SD card” “Browse USB” “Help” If you have said “Browse”, you can then say any commands in the following chart.
Page 445 MyFord Touch® (If Equipped) satellite radio). Note: This is only available when your MyFord Touch system language is set to North American English. “AM <530 - 1710>” “FM <87.9 – 107.9>” “<530 - 1710>” “<87.9 – 107.9>” “Sirius <0-223>” “<Channel name>” “Play [genre] <name>”...
Page 446 MyFord Touch® (If Equipped) Options Sound Settings allows you to adjust settings for: • Bass • Midrange • Treble • Balance and Fade • DSP (Digital Signal Processing) • Occupancy Mode • Speed Compensated Volume. Note: Your vehicle may not have all these sound settings. Set PTY for Seek/Scan allows you to select a category of music you would like to search for.
Page 447 MyFord Touch® (If Equipped) When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen: HD) logo is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen.
Page 448 MyFord Touch® (If Equipped) HD Radio Reception and Station Troubleshooting Potential Reception Issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength.
Page 449 HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
Page 450 MyFord Touch® (If Equipped) Radio Voice Commands If you are listening to the radio, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to the radio, press the voice button and, after the tone, say “Radio”, then any of the commands in the following chart.
Page 451 MyFord Touch® (If Equipped) “TUNE” “<87.9–107.9>” “FM autoset” “<87.9-107.9> HD <#>” “FM autoset preset <#>” “<530–1710>” “FM preset <#>” “AM” “FM1” “AM <530–1710>” “FM 1 preset <#>” “AM autoset” “FM2” “AM autoset preset <#>” “FM 2 preset <#>” “AM preset <#>” “HD <#>”...
Page 452 Note: Sirius does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Electronic Serial Number (ESN) is required when you need to activate, modify or track your satellite radio account.
Page 453 MyFord Touch® (If Equipped) Browse Touch this button to view a list of all available stations. Scroll to see more categories. Touch the station you want to listen to. Touch Skip if you want to skip this channel. Touch Lock if you do not want anyone to listen to this channel. Touch Title or Artist to see song and artists on other stations.
Page 454 Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Page 455 MyFord Touch® (If Equipped) Potential satellite radio reception issues Antenna For optimal reception performance, keep the obstructions antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, Terrain tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can...
Page 456 MyFord Touch® (If Equipped) Sirius troubleshooting tips Radio display Condition Possible action Unsubscribed Channel. Your subscription does Contact Sirius at not include this 1–888–539–7474 to channel. subscribe to the channel, or tune to another channel. No Signal. The signal is lost from The signal is blocked.
Page 457 MyFord Touch® (If Equipped) Shuffle Touch this button to play the tracks or entire albums in random order, or turn the feature off if already on. Scan Touch this button to hear a brief sampling of all available tracks. More Info Touch this button to see disc information.
Page 458 MyFord Touch® (If Equipped) “CD” “Pause” “Repeat off” “Play” “Repeat track” “Play next track” “Shuffle” “Play previous track” “Shuffle CD” “Play track <1–512>” “Shuffle folder” “Repeat” “Shuffle off” “Repeat folder” “Help” This applies to WMA or MP3 files only. SD Card Slot and USB Port SD Card Slot Note: Your SD card slot is spring-loaded.
Page 459 MyFord Touch® (If Equipped) USB Port The ports are located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left corner of the touchscreen, and then select the USB tab.
Page 460 MyFord Touch® (If Equipped) • Media Player Settings allows you to select more settings, which is under Media Player. See Settings. • Device Information displays software and firmware information about the currently connected media device. • Update Media Index indexes your device each time you connect it to make sure you have the latest voice commands available for all media on the device.
Page 461 MyFord Touch® (If Equipped) “USB” or “SD CARD” “Play genre <name>” “Repeat off” “Play movie <name>” “Repeat one” “Play music video <name>” “Shuffle” “Play next song” “Shuffle off” “Play playlist <name>” “What’s this?” “Play podcast <name>” “Help” “Play podcast episode <name>” If you have said you would like to browse your USB or SD card, the system prompts you to specify what you would like to browse.
Page 462 MyFord Touch® (If Equipped) Supported Media Players, Formats and Metadata Information SYNC is capable of hosting nearly any digital media player, including iPod®, Zune™, plays from device players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC. It is also able to organize your indexed media from your playing device by metadata tags.
Page 463 MyFord Touch® (If Equipped) WARNING: For safety reasons, do not connect or adjust the settings on your portable music player while your vehicle is moving. WARNING: Store the portable music player in a secure location, such as the center console or the glove box, when your vehicle is in motion.
Page 464 MyFord Touch® (If Equipped) 6. Press the lower left corner on the touchscreen. Select the A/V In tab. (You should hear audio from your portable music player although it may be low.) 7. Adjust the sound on your portable music player until it reaches the level of the FM station or CD by switching back and forth between the controls.
Page 465: Phone Features
MyFord Touch® (If Equipped) PHONE A. Phone B. Quick Dial C. Phonebook D. History E. Messaging F. Settings Hands-free calling is one of the main features of SYNC. Once you pair your phone, you can access many options using the touchscreen or voice commands.
Page 466 MyFord Touch® (If Equipped) Pairing Your Phone for the First Time WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Page 467 MyFord Touch® (If Equipped) 3. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. 4. When prompted on your phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cellular phone.
Page 468 MyFord Touch® (If Equipped) Phonebook Touch this button to access and call any contacts in your previously downloaded phone book. The system places the entries in alphabetical categories summarized at the top of the screen. To turn on contact picture settings, if your device supports this feature, press Phone >...
Page 469 MyFord Touch® (If Equipped) Composing a Text Message Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h). Note: Downloading and sending text messages using Bluetooth are phone-dependent features. 1.
Page 470 MyFord Touch® (If Equipped) • Dial to call the contact. • Ignore to exit the screen. Note: If you select View and your vehicle is traveling over 3 mph (5 km/h), the system offers to read the message to you instead of allowing you to view it while driving.
Page 471 MyFord Touch® (If Equipped) Roaming Warning Touch this button to have the system alert you when your phone is in roaming mode. Phone Voice Commands Press the voice button on the steering wheel control. After the tone, say any of the following commands: “PHONE”...
Page 472: Information Menu
MyFord Touch® (If Equipped) INFORMATION If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Under the Information menu, you can access features, such as: A.
Page 473 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service.
Page 474 MyFord Touch® (If Equipped) Connecting to SYNC Services Using the Touchscreen If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab.
Page 475 MyFord Touch® (If Equipped) If your vehicle is equipped with Navigation, SYNC Services downloads your requested destination to the navigation system. The navigation system then calculates the route and provides driving instructions. See the Navigation system section for more information. Disconnecting from SYNC Services 1.
Page 476 Sirius Travel Link. Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles. When you subscribe to Sirius Travel Link, it can help you locate the best...
Page 477 MyFord Touch® (If Equipped) Fuel Prices Touch this button to view fuel prices at stations close to your vehicle’s location or on an active navigation route. Movie Listings Touch this button to view nearby movie theaters and their show times, if available.
Page 478 MyFord Touch® (If Equipped) Sports headlines, sports schedules and sports scores voice commands “Baseball” “My teams” “College basketball” “NBA” “College football” “NFL” “Golf” “NHL” “MLS” “WNBA” “Motor sports” “TRAVEL LINK” “5–day weather “Golf schedule” “NBA scores” forecast” “Baseball headlines” “MLS headlines” “NFL headlines”...
Page 479 MyFord Touch® (If Equipped) Alerts If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Alerts, and then choose from any of the following services: •...
Page 480 MyFord Touch® (If Equipped) Note: The SYNC 911 Assist feature must be set on prior to the incident. Note: Before setting this feature on, make sure that you read the 911 Assist privacy notice later in this section for important information. Note: If any user turns 911 Assist on or off, that setting applies for all paired phones.
Page 481 MyFord Touch® (If Equipped) • A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. • The vehicle must have battery power and be located in the United States, Canada or in a territory in which 911 is the emergency number.
Page 482 MyFord Touch® (If Equipped) Vehicle Health Report (If Equipped, United States Only) WARNING: Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace, normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system, (such as brake lining wear).
Page 483 “Vehicle health report”. Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information.
Page 484: Settings
MyFord Touch® (If Equipped) SETTINGS A. Clock B. Display C. Sound D. Vehicle E. Settings F. Help Under this menu, you can set your clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature.
Page 485 MyFord Touch® (If Equipped) You can also turn the outside air temperature display on and off. It appears at the top center of the touchscreen, next to the time and date. The system automatically saves any updates you make to the settings. Display You can adjust the touchscreen display through the touchscreen or by pressing the voice button on your steering wheel controls and when...
Page 486 MyFord Touch® (If Equipped) • Each file must be 1.5 MB or less. • Recommended dimensions: 800 x 384. Sound Press the Settings icon > Sound, then select from the following: Sound Settings Bass Midrange Occupancy Mode Treble Speed Compensated Volume Set Balance and Fade If equipped.
Page 487 MyFord Touch® (If Equipped) Door Keypad Code To change the keypad code for your keyless entry keypad system: 1. Press the Settings icon > Vehicle > Door Keypad Code. 2. Enter your current factory code, then, when prompted, enter your new code.
Page 488 MyFord Touch® (If Equipped) System Touch Screen Button Select to have the system beep to confirm Beep choices made through the touchscreen. Touch Panel Button Select to have the system beep to confirm Beep button choices made through the climate or audio system.
Page 489 MyFord Touch® (If Equipped) Media Player Press the Settings icon > Settings > Media Player, then select from the following: Media player Autoplay When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process.
Page 490 MyFord Touch® (If Equipped) Navigation Press the Settings icon > Settings > Navigation, then select from the following: Navigation Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off.
Page 491 MyFord Touch® (If Equipped) Navigation Traffic Preferences Have the system display areas where roadwork occurs. Have the system display incident icons. Have the system display areas where difficult driving conditions may occur. Have the system display areas where snow and ice on the road may occur. Have the system display any smog alerts.
Page 492 MyFord Touch® (If Equipped) Phone Phone Ringer Select the type of notification for phone calls - ring tone, beep, text to speech, or have it be silent. Text Message Select the type of notification for text Notification messages - alert tone, beep, text to speech, or have it be silent.
Page 493 MyFord Touch® (If Equipped) Wireless & Internet Wi-Fi Settings Wi-Fi Network (Client) Mode turns the Wi-Fi feature on and off in your vehicle. Make sure you turn it on for connectivity purposes. Choose a Wireless Network allows you to use a previously stored wireless network. You can categorize by alphabetical listing, priority and signal strength.
Page 494 MyFord Touch® (If Equipped) Wireless & Internet USB Mobile Instead of using Wi-Fi, your system can also Broadband use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection.
Page 495 MyFord Touch® (If Equipped) Help Press the Settings icon > Help, then select from the following: Help Where Am I? View your vehicle’s current location, if your vehicle is equipped with navigation. If your vehicle is not equipped with navigation, nothing displays.
Page 496: Climate Features
MyFord Touch® (If Equipped) To access Help using the voice commands, press the voice button, then, after the tone, say “Help”. The system provides allowable voice commands for the current mode. CLIMATE Press the lower right corner on the touchscreen to access your climate control features.
Page 497 MyFord Touch® (If Equipped) • Touch Rear Control to allow the rear seat passengers to adjust the rear climate settings. Touch it again to prevent the rear seat passengers from adjusting the settings. Rear Control automatically turns off when you use the touchscreen to adjust the rear climate settings.
Page 498 MyFord Touch® (If Equipped) K. Manual controls: Select any of the following airflow distribution modes: • Floor and Defrost: Distributes air through the windshield defroster vents, demister vents, floor vents and rear seat floor vents, and provides outside air to reduce window fogging. •...
Page 499 MyFord Touch® (If Equipped) There are additional climate control commands but in order to access them, you have to say “Climate” first, then when the system is ready to listen, you may say any of the following commands: Additional climate control voice commands “Automatic”...
Page 500: Navigation System
MyFord Touch® (If Equipped) NAVIGATION SYSTEM (IF EQUIPPED) Note: The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see your authorized dealer. Note: The SD card slot is spring-loaded. To remove the SD card, just push the card in and release it.
Page 501 MyFord Touch® (If Equipped) 3. Choose from up to three different types of routes, and then select Start Route. • Fastest Route: Uses the fastest moving roads possible. • Shortest Route: Uses the shortest distance possible. • Eco Route: Uses the most fuel-efficient route. You can cancel the route or have the system demo the route for you.
Page 502 MyFord Touch® (If Equipped) Subcategories Personal Care Services Automobile Dealership Government Office Public Transit Education To expand these listings, press the + in front of the point of interest listing. When programming a point of interest destination, the system allows you to sort the resulting lists alphabetically, by distance or by cityseekr listings (if available).
Page 503 MyFord Touch® (If Equipped) This screen displays either a facility photo (if available) or point of interest icons, such as: Hotel Coffeehouse Food & Drink Nightlife Attraction This icon appears when your selection exists in multiple categories within the system. When you are viewing more information for hotels, cityseekr also tells you if the hotel has certain services and facilities using icons.
Page 504 MyFord Touch® (If Equipped) For hotels, cityseekr can provide information, such as star rating, price category, review, check-in and check-out times, hotel service icons and website address. Setting Your Navigation Preferences Select settings for the system to take into account when planning your route.
Page 505 MyFord Touch® (If Equipped) Navigation Preferences Guidance Prompts allows you to choose to have the system use Voice & Tones or Tone Only on your programmed route. Auto - Fill State/Province allows you have the system automatically fill in the state and province based on the information already entered into the system.
Page 506 MyFord Touch® (If Equipped) 3D landmarks appear as clear, visible objects that are typically recognizable and have a certain tourist value. The 3D landmarks appear in 3D map mode only. Coverage varies, and improves with updated map releases. Change the appearance of the map display by repeatedly pressing the arrow button in the upper left corner of the screen.
Page 507 MyFord Touch® (If Equipped) Auto Zoom Press the green bar to access map mode, then select the + or - zoom button to bring up the zoom level and Auto buttons on the touchscreen. When you press Auto, Auto Zoom turns on and Auto displays in the bottom left corner of the screen in the map scale.
Page 508 MyFord Touch® (If Equipped) Destination symbol indicates the ending point of a planned route. Next maneuver point indicates the location of the next turn on the planned route. No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may display under normal operation in an area with poor GPS access.
Page 509 Annual navigation map updates are available for purchase through your dealership, by calling 1-800-NAVMAPS (in Mexico, call 01–800–557–5539) or going to www.navigation.com/ford. You need to specify the make and model of your vehicle to determine if there is an update available.
Page 510 MyFord Touch® (If Equipped) Navigation system voice commands “Destination street address” “Zoom out” “Detour” “Help” This command is only available when a navigation route is active. If you have said the command, “Destination”, you may say any of the above commands or commands in the following Destination chart. If you have said the command, “Navigation”, you may say any of the above commands or commands in the following Navigation chart.
Page 511 MyFord Touch® (If Equipped) One-shot Destination Street Address When you say either “Navigation destination street address” or “Destination street address”, the system asks you to say the full address. The system displays an example on-screen. You can then speak the address naturally, such as “One two three four Main Street, Anytown”.
Page 512: Appendices
SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by FORD MOTOR COMPANY from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“MS SOFTWARE”) are protected by international...
Page 513 Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
Page 514 SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”). If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
Page 515 DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or For Recovery Purposes...
Page 516 For additional information, see http://www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.
Page 517 End user notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.
Page 518 Appendices Prolonged Views of Screen Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention.
Page 519 Appendices Route Safety Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. The driver is ultimately responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions.
Page 520 Appendices 1. Safe and Lawful Use You acknowledge that devoting attention to the Telenav Software may pose a risk of injury or death to you and others in situations that otherwise require your undivided attention, and you therefore agree to comply with the following when using the Telenav Software: (a) observe all traffic laws and otherwise drive safely;...
Page 521 Appendices code, audio library or structure of the Telenav Software without the prior express written consent of Telenav; (c) remove from the Telenav Software, or alter, any of Telenav’s or its suppliers’ trademarks, trade names, logos, patent or copyright notices, or other notices or markings; (d) distribute, sublicense or otherwise transfer the Telenav Software to others, except as part of your permanent transfer of the Telenav Software;...
Page 522 Appendices 5. Limitation of Liability TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING IN EACH CASE, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE THE EQUIPMENT OR ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE) ARISING OUT OF...
Page 523 Appendices 7. Assignment You may not resell, assign, or transfer this Agreement or any of your rights or obligations, except in totality, in connection with your permanent transfer of the Telenav Software, and expressly conditioned upon the new user of the Telenav Software agreeing to be bound by the terms and conditions of this Agreement.
Page 524 Appendices 8.6 The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this Agreement. As used in this Agreement, the words “include” and “including,”...
Page 525 Appendices TERMS AND CONDITIONS License Limitations on Use: You agree that your license to use this Data is limited to and conditioned on use for solely personal, noncommercial purposes, and not for service bureau, timesharing or other similar purposes. Except as otherwise set forth herein, you agree not to otherwise reproduce, copy, modify, decompile, disassemble or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted...
Page 526 Appendices Disclaimer of Warranty:HERE AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you.
Page 527 Appendices Governing Law: The above terms and conditions shall be governed by the laws of the State of Illinois (for Data for the Americas and/or the Asia Pacific region) or The Netherlands (for Data for Europe, the Middle East and Africa), without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded.
Page 528 Appendices Gracenote® Copyright CD and music — related data from Gracenote, Inc., copyright 2000–2007 Gracenote. Gracenote Software, copyright 2000–2007 Gracenote. This product and service may practice one or more of the following U.S. Patents #5,987,525; #6,061,680; #6,154,773, #6,161,132, #6,230,192, #6,230,207, #6,240,459, #6,330,593, and other patents issued or pending.
Page 529 Appendices respectively, reserve all rights in Gracenote Data, the Gracenote Software, and the Gracenote Servers and Gracenote Content, including all ownership rights. Under no circumstances will either Gracenote become liable for any payment to you for any information that you provide, including any copyrighted material or music file information.
Page 530 Appendices Vehicle with SYNC only FCC ID: KMHSG1G1 IC: 1422A-SG1G1 Vehicle with SYNC and MyFord Touch or MyLincoln Touch FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2 This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 531: Scheduled Maintenance
Parts installed at your dealership carry a nationwide 24-month or unlimited miles (kilometers) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance.
Page 532 Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.
Page 533 Scheduled Maintenance chemicals or additives not approved by Ford Motor Company are not recommended as part of normal maintenance. Please consult your warranty information. Oils, Fluids and Flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed.
Page 534 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
Page 535 Scheduled Maintenance 2014 Flex (471) Owners Guide gf, 2nd Printing, November 2013 USA (fus)
Page 536: Normal Scheduled Maintenance And Log
Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG Intelligent Oil-Life Monitor® Your vehicle is equipped with an Intelligent Oil-Life Monitor that determines when the engine oil needs to be changed based on how your vehicle is used. By using several important factors in its calculations, the monitor helps reduce the cost of owning your vehicle and reduce environmental waste at the same time.
Page 537 Scheduled Maintenance Normal scheduled maintenance At every oil change Change engine oil and filter. interval as indicated by Rotate tires, inspect tire wear and measure the information display tread depth. Perform multi-point inspection (recommended). Inspect automatic transmission fluid level (if equipped with dipstick). Consult dealer for requirements.
Page 538 Scheduled Maintenance Other maintenance items Every 20000 miles Replace cabin air filter (if equipped). (32000 km) Every 30000 miles Replace climate-controlled (heated and (48000 km) cooled) seat filter (if equipped). Replace engine air filter. At 100000 miles Change engine coolant. (160000 km) Every 100000 miles Replace spark plugs.
Page 539 Scheduled Maintenance Maintenance Schedule Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS...
Page 540 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 541 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 542 Scheduled Maintenance SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in any of the following conditions, you need to perform additional maintenance as indicated. If you occasionally operate your vehicle under any of these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician.
Page 543 Scheduled Maintenance Extensive idling or low-speed driving for long distances as in heavy commercial use (such as delivery, taxi, patrol car or livery) Every 30000 miles Change automatic transmission fluid. (48000 km) Every 60000 miles Replace spark plugs. (96000 km) Operating in dusty or sandy conditions such as unpaved or dusty roads Inspect frequently,...
Page 544 Scheduled Maintenance Special Operating Condition Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
Page 545 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 546 Normal vehicle axle maintenance: Rear axles and power take-off units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
Page 547 Scheduled Maintenance Engine air filter & cabin air filter replacement: Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions require frequent inspection and replacement of the engine air filter and cabin air filter. ENGINE COOLANT CHANGE RECORD Initial change Six years or 100000 miles (160000 km)
Page 548: Index
Index 911 Assist™ ......405, 478 All Wheel Drive (AWD), driving off road ......201 Ambient mood/lighting .....485 AM/FM ........444 ABS (see Brakes) .....208 Antifreeze (see Engine Accessing and using your coolant) ........294 USB port ........457 Anti-lock brake system Accessing call history/phone (see Brakes) ......208 book during active call .....394 Anti-theft system ....86, 89...
Page 549 Cross Traffic Alert ....234 CD player ......368, 455 Cruise control ......224 CD voice commands ....456 Customer Assistance ....266 Ford Extended Service Cell phone use ......15 Plan ..........365 Changing a tire ......348 Getting roadside assistance ...266 Child safety restraints ..30, 32 Getting the service you need .........271...
Page 550 Index Display settings ......484 Drivebelt ........356 Fail safe cooling ......298 Driving under special Fleet MyKey programming ..71 conditions ....200, 202, 205 sand .........203 Floor mats .........265 snow and ice ......206 Fluid capacities ......357 through water ....204, 264 Four-Wheel Drive vehicles Dual automatic temperature driving off road .......201 control (DATC) ....137–138...
Page 551 Index HD Radio™ .......445 Headlamps Keyless entry system aiming ........310 autolock ........77 bulb specifications ....315 keypad ........83 locking and unlocking doors ..84 flash to pass ......99 programming entry code ..83 high beam .........99 replacing bulbs .......312 Keys ........64, 86 positions of the ignition ..179 Head restraints ......146 Heated steering wheel ....495 Heating ......135, 137–138...
Page 552 Index Map updates ......508 Passenger Occupant Classification Sensor ....54 Media Bluetooth menu options Phone Bluetooth menu options (adding, connecting, deleting, (adding, connecting, deleting, turning on/off) ......421 turning on/off) ......402 Message center ......117 Phone redial ......396 warning messages ...120, 126 Phone settings ....469, 490 Mirrors .......105, 107 Phone voice commands ....470 fold away .........105...
Page 553 Index Single CD ....370, 374, 376 inflatable safety belt ....46 Occupant Classification Radio reception ......368 Sensor ........54 Radio voice commands .....449 safety belt maintenance ...48 Rear heated seats .....154 seat belt maintenance ....48 Rear view camera warning light and chime ..42–43 display ........219, 486 Safety restraints - LATCH Rear window...
Page 554 Index Setting a destination by voice ...........499 Temperature control (see Settings ........483 Climate control) ..135, 137–138, Setting the clock ....370, 483 Side air curtain ......59 Text messaging ....398, 467 Side-curtain airbags system ..59 Text messaging (sending, SIRIUS® satellite radio ..370, 450 downloading, deleting) ..398, 400 SIRIUS satellite radio voice Third-row power fold seat ..164...
Page 555 Index Trailer Brake Ventilating your vehicle ...184 Controller-Integrated ....258 Voice commands in media Trailer sway control ....254 mode ..........414 Transaxle Voice commands in phone fluid, refill capacities ....357 mode ..........392 lubricant specifications ..357 Voice recognition ......438 Transmission brake-shift interlock (BSI) ..199 fluid, checking and adding (automatic) ......299 Warning lights (see Lights) ..111...

Ford FLEX 2014 Owner's Manual

Table of Contents

Table of Contents

Table of Contents

Table of Contents

Introduction

Child Safety

Safety Belts

Personal Safety System

Supplementary Restraints System

Keys and Remote Control

Mykey

Locks

Security

Steering Wheel

Pedals

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays Controls

Climate Control

Seats

Universal Garage Door Opener (if Equipped) 167

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Fuel and Refueling

Transmission

All-Wheel Drive (if Equipped)

Brakes

Traction Control

Stability Control Advancetrac

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Maintenance

Vehicle Care

Wheels and Tires

Capacities and Specifications

Accessories

Ford Extended Service Plan

Audio System

Sync

Myford Touch® (if Equipped)

Appendices

Scheduled Maintenance

Index

Quick Links

Related Manuals for Ford FLEX 2014

Summary of Contents for Ford FLEX 2014