Cortelco 2740 Instruction Manual
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Cortelco 2740 Instruction Manual

Four-line telephone / caller id / type ii set
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Summary of Contents for Cortelco 2740

  • Page 2: Table Of Contents

    Table of Contents Why VoiceManager with Cortelco Phones? ............2 Cortelco 2740 Telephone Set Main Features ............3 Telephone Set Part Identification ................4 Quick Setup — Multi-Phone Configuration ............. 5 Station Number Assignment ..................5 Station Name Assignment ..................6 Line Configuration/Type ...................

  • Page 3: Why Voicemanager Sm With Cortelco Phones

    Cortelco 2740 / Four-line Telephone / Caller ID / Type II Set Why VoiceManager with Cortelco Phones? • Total cost of ownership savings with Cox • Total flexibility to meet your business needs • One vendor to call to support voice and equipment needs •...

  • Page 4: Cortelco 2740 Telephone Set Main Features

    Cortelco 2740 Telephone Set Main Features • Caller ID with Call Waiting Display • Programmable Distinctive Ring • Internal Phone Book Memory • Toll Restriction • Speakerphone • Hold/Redial/Mute • Voice Mail Indication • Headset Jack • Paging • Five Memory Locations •...

  • Page 5: Telephone Set Part Identification

    2740 Telephone Set Part Identification 1 Memory Buttons 16 Flash Button (use to 2 Menu Button access VoiceManager 3 Delete Button Transfer/Hold/Music on 4 Multi-Angle LCD Hold Features 5 Message Lamp 17 Mute Button 6 Review Up/Down Button 18 Headset Button...

  • Page 6: Quick Setup - Multi-Phone Configuration

    VoiceManager Complete Feature package. • Install three AAA batteries. Quick Setup When setting up a Cortelco 2740, here are the features you may need to program. Station Number Assignment Each station (telephone) must be assigned a unique station ID number.

  • Page 7: Station Name Assignment

    Station Name Assignment You may give a name to each of your telephones. During intercom calls, the name that is assigned to the station will show with the extension number. Please note that it may take up to 24 hours for all stations to be updated with a name change.

  • Page 8: Line Configuration/Type

    Line Configuration/Type While Line 1 must be shared at all stations, Lines 2, 3 or 4 may be unconnected, common, or may be connected to private lines. Common Lines Shared This is the factory setting for all lines. This setting assumes that the phone number is connected to the same telephone line position at all stations.

  • Page 9: Ringer Configuration/Ring Timing

    Ringer Configuration The ringers for each outside line are controlled individually at each telephone. There are three possible settings for each line ringer: Ringer On • The line will ring normally. Delayed Ring • The line will start ringing after the first 20 seconds. This is useful if all phones are answered at a central location.

  • Page 10: Distinctive Ring

    CHANGE. Automatic Line Selection The 2740 set will automatically select an outside line or the intercom line whenever the handset is lifted or the SPEAKER button is pressed. To choose which line will be automatically selected: •...

  • Page 11: System Privacy

    System Privacy Call Privacy prevents stations from joining existing calls. Call privacy can be released during a call by pressing the CONFERENCE button. The default setting for Call Privacy is ON. Call Privacy is set at Station #01 for the entire system.

  • Page 12: Features And Buttons

    Features and Buttons Intercom: Call other phones by dialing their station number. Intercom calls can be answered “hands-free” via speakerphone. Paging: Page one or all users through the speaker in their telephones. Transfer: Answer a call and transfer it to any phone in the system. Flash: Use to transfer calls inside or outside of phones in the system, place calls on hold, or access music on hold (or use VoiceManager Personal Call Manager Feature).

  • Page 13: Conference Button

    Conference Button The 2740 allows Conference calls with two other parties. These may be either two outside lines or one outside line and one intercom line. Conference is also available through VoiceManager Personal Call Manager. Outside Calls • Make or answer a call.

  • Page 14: Page Button

    The All Page feature enables announcements to be made through all of the other 2740 stations. When an All Page is made, a double paging alert tone will sound followed by the page. All Page will not be heard at stations in use or stations set to DO NOT DISTURB or Page Block.

  • Page 15: Flash/Mute Buttons

    The Mute feature disables the telephone microphone so the 2720 set user cannot be heard by the distant party. The Mute feature works with both the handset and the speakerphone. It silences only the 2740 user. The distant party can still be heard.

  • Page 16: Speaker/Redial Buttons

    Speaker Button Making and Answering Calls When the handset is lifted, the 2740 will automatically select a line based on the automatic line selection setting. The 2740 will automatically select a ringing line if the handset is lifted during ringing.

  • Page 17: Hold Button

    If there is an active call on one line and a call comes in on another line, the incoming line lamp will flash and the 2740 will sound a double ring every 15 seconds. If the incoming line is set to ringer off, the double ring will not sound.

  • Page 18: Call Transfers

    Call Transfers Attended Transfer • Place an intercom call to the desired station. The outside call is automatically placed on hold. • When the intercom party answers, announce that a call is being transferred • Press the TRANSFER button to complete the transfer. Press the LINE button to return to the outside call and abort the transfer.

  • Page 19: Headset

    Memory Settings Memory Features The 2740 can store up to 45 numbers in its memory. Five numbers can be stored into one-button Memory Locations, which are dialed by pressing a memory button. Forty numbers can be stored into personal Directory locations, which are dialed by pressing “#”...
  • Page 20 • Dial the desired telephone number, up to 32 digits. • Press the soft key SAVE. • The 2740 can store up to five numbers that can be dialed automatically with the press of a memory button. To Store a Personal Directory Dial Number •...

  • Page 21: Voicemanager - Most Frequently Used Features

    Memory Settings (cont’d.) • Press the soft key under ENTER to store a new name. Use the dial pad and the soft keys to enter a name. • Press the soft key under SAVE. VoiceManager — Most Frequently Used Features Feature Access Codes list the star codes for services that you have.

  • Page 22: Voicemanager - Feature Descriptions

    VoiceManager — Feature Descriptions Call Forward Activation: 1. Lift telephone handset. Press the assigned code (ex. *72). 2. Enter phone number to which calls will be forwarded. 3. Replace telephone handset. The Call Forwarding Always service is on. Call Forward Deactivation: 1.

  • Page 23: Voice Portal

    Voice Portal Access the VoiceManager Voice Portal from any phone. The Voice Portal allows you to make changes to your call forwarding and initiate outbound calls that appear to originate from your office. First Time Setup 1. Initial setup must be done from your VoiceManager telephone line. 2.

  • Page 24: Appendix A - Menu Tree

    Appendix A — Menu Tree Menu Option Submenu Default Available Options/Comment Station # None Do Not Disturb Y (Yes)/N (No) Ringer Settings L1 Ringer On/Delay/Off L2 Ringer On/Delay/Off L3 Ringer On/Delay/Off L4 Ringer On/Delay/Off Off Hook Ring Y (Yes)/N (No) Intercom Pref Intcm Handsfree...
  • Page 25 Appendix A — Menu Tree Menu Option Submenu Default Available Options/Comment 1 Plus 7 code 6 None Three Digits Telco VMWI VMWI: Line Line 1 Line 1, Line 2, Line 3, Line 4, Off VMWI: Type FSK/Stutter Caller ID Store L1 CID Store On/Off L2 CID Store...

  • Page 26: Memory Setting - Time/Date Set - Advanced Setting Options

    Memory Setting — Time/Date Set — Advanced Setting Options Memory Setting Menu Menu Option Submenu Default Available Options/Comment Select Location Empty Location After M1, M2, M3, M4 or M5 is pressed Directory After # is pressed Time/Date Set Menu Option Submenu Default Available Options/Comment...

  • Page 27: Appendix B - Batteries

    The 2740 uses AC power from a standard wall outlet. As long as the telephone is connected to a wall outlet, it will operate using the AC power. The 2740 uses three AAA batteries for backup power. These batteries fit into a compartment on the base of the telephone.

  • Page 28: Appendix C - Troubleshooting Guide

    Make sure that fresh AAA batteries are installed in base. display. You cannot join a telephone The Call Privacy feature prevents another 2740 or 2750 from call already in progress. interrupting a call in progress. If you don’t want Call Privacy in your system, then go into system programming on Station 01 and turn it off.
  • Page 30 Please refer to the Cortelco Owner’s Instruction Manual that came with your phone for Important Safety Instructions, FCC Information, Telephone Repair and Limited Warranty Information. Service and features not available in all areas. Some features may incur local usage charges in certain markets.

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