Related Manuals for Swann DVR4-2000
Summary of Contents for Swann DVR4-2000
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Page 1: Operating Instructions
Advanced security made easy DVR4-2000 ™ 4 Channel H.264 Digital Video Recorder Operating Instructions SW343-D2K www.swannsecurity.com MD2K300310E... -
Page 2: Before You Begin
Before You Begin FCC Verification: NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 3: Table Of Contents
Table of Contents Before You Begin Table of Contents Package Contents Read Before Installation Overview Important Information Layout of the Front Panel Layout of the Rear Panel Layout of the Remote Control Connecting Cameras 12 - 13 Navigating the Menus Starting the DVR The Main Menu The Camera (Display Setup) Menu... -
Page 4: Package Contents
Package Contents DVR4-2000™ Unit Software CD Remote Control Network cable Operating Instructions USB Mouse Easy Setup Guide BNC to RCA Video Cable Power Adapter with Cable Security Stickers (4 Pack) If you are missing any of these components, contact Swann... -
Page 5: Read Before Installation
Read Before Installation IMPORTANT GUIDELINES • Do not expose the DVR to moisture . Water is the arch-enemy of electrical components and also poses a high risk of electric shock. • Avoid dusty locations . Dust has a tendency to build up inside the DVR case, leading to a high risk of failure or even fire. -
Page 6: Overview
You’ve chosen a versatile, powerful and great value security monitoring and recording solution for your home or business. Let’s just take a moment to talk about some of the great features that the DVR4-2000 offers and some of the things to think about before installing the system. -
Page 7: Important Information
• If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover. Installation Tips & Tricks One of the most important things to decide early on is where you’re going to in-... -
Page 8: Layout Of The Front Panel
Layout of the Front Panel 1 2 3 10 11 12 13 15 16 17 18 19 1) Power Indicator: This LED is illuminated when 10) Pause: During playback, will pause the current the DVR is connected to power and switched on. recording and leave a still-frame on screen. -
Page 9: Layout Of The Rear Panel
Layout of the Rear Panel 1) CH1 ~ CH4 (Video Inputs): These 5) USB Mouse Port: For connecting are the four camera inputs, labelled as the included USB mouse (other standard per their channel in the DVR’s interface. USB mice will also work). This port will Thus, plug the camera you want to be not accept a USB flash drive –... -
Page 10: Layout Of The Remote Control
Layout of Remote Control 6) Menu: One of the primary controls for navigating through the menus. When in live-viewing mode, it will enter the main menu. When pressed in the main menu, it will return the DVR to live-viewing mode. Finally, when in a submenu, this button will return you to the main menu. -
Page 11: Connecting Cameras
Connecting Cameras Connect the power and BNC Connect the BNC end of the ends of the security camera to extension cables to the camera an extension cable. connections on the back of the DVR unit (CH1, CH2, CH3 & CH4). Connect the DC end on the Connect the DVR power supply extension cables to the 4 way... -
Page 12: Navigating The Menus
Navigating the Menus There are two main ways to navigate through the menus on the DVR. One way is to use the buttons on the front panel of the DVR and/or the remote control. The other way is to use the included USB mouse. Front Panel / Remote Control For an explanation of the functions of the buttons on the DVR and the remote control, see pages 6 and 8, respectively. - Page 13 Using the On-Screen Keyboard As the DVR doesn’t have a keyboard, when you have to enter text the DVR will present you an on-screen ‘keyboard’. This will automatically appear when you select a text field which allows you to enter a value. If you want to change the type of characters being entered, click the ABC button on the right of the keyboard - this will cycle through the...
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Page 14: Starting The Dvr
Starting the DVR Once the DVR has been connected to power, switch it on by using the power switch on the rear panel. The DVR takes approximately 45 seconds to boot up, during which time the image to the right will be displayed. -
Page 15: The Main Menu
The Main Menu The MAIN MENU of the DVR. In this picture, the mouse cursor is currently highlighting the CAMERA icon. Camera (Display Setup): The camera range of times and/or dates. The DVR menu contains all the options for setting will list all recordings made in between up how the DVR interfaces with and the start and end points you specify. -
Page 16: The Camera (Display Setup) Menu
The Camera (Display Setup) Menu The DISPLAY SETUP MENU of the DVR. In this picture, the mouse cursor is currently highlighting the CH1 title field. Naming Channels You can change the name of any channel from the default (and rather drab) “CHx” to anything that you would like (provided it’s short enough to fit in the box). - Page 17 Color Setup You can fine tune the look of each channel individually by adjusting the HUE, BRIGHT (brightness), CONTRAST and SATURATION values for each channel. Just select the SETUP option under the COLOR heading to open the dialog window. This is useful if peculiar lighting conditions, a non-standard camera or a conspicuously colored object in the frame cause the display to be inconveniently tinted, or over/under...
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Page 18: The Record Setup Menu
The Record Setup Menu The RECORD SETUP MENU of the DVR. In this picture, the mouse cursor is currently highlighting the D1 resolution button. In the RECORD SETUP submenu you can choose which channels will be active during recording, change the recording quality, enable & disable audio, select record more and Chunk Size (the maximum size of each recorded file). - Page 19 Audio The audio recording function can be turned enabled or disabled here. If you have no audio recording equipment (such as a microphone) attached to your system or simply do not want to record sound, then we suggest disabling the audio here - it will save a small but noticeable amount of hard drive space.
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Page 20: The Recording Schedule
The Recording Schedule The SCHEDULE screen. Currently, the schedule is configured to record on Alarm Events (i.e. Motion Detection) from 6:00am to 1:00pm weekdays, and record constantly between 6:00am and 6:00pm on weekends. At all other times, the DVR is configured not to record anything at all. - Page 21 Setting the Schedule The first step in setting the schedule is choosing which channel you’d like to set the schedule for. From the CHANNEL drop-down menu, select the channel you’d like to set the schedule for. If you’d like to set the schedule for more than one channel at a time, you have two options.
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Page 22: The Network Configuration Menu
The Network Configuration Menu This is the NETWORK SETUP screen. This is the most technically complex aspect to setting up the DVR, and does require a working knowledge of network technologies. If you are unfamiliar with networking, then we suggest talking with a professional - ideally, the same person who installed your network, as they’ll know exactly how it’s configured and how best to setup the DVR. - Page 23 MEDIA PORT: This is the port that the DVR will use to send information through. The most important things are that: Nothing else share this port. The default port number is 9000, which is not used by many other devices/programs. However, particularly if you have another DVR or DVR-like device, something might be using this port already.
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Page 24: The Video Search Menu
The Video Search Menu The SCHEDULE screen. Currently, the schedule is configured to record on Alarm Events (i.e. Motion Detection) from 6:00am to 1:00pm weekdays, and record constantly between 6:00am and 6:00pm on weekends. At all other times, the DVR is configured not to record anything at all. -
Page 25: The File List & Usb Backup
The File List & USB Backup The FILE LIST screen. This is the main screen you’ll use when locating specific incidents and recordings. USB Backup Instructions • First, insert a USB flash drive into the USB port on the back of the DVR. Note that inserting a flash drive into the mouse port will not work correctly. -
Page 26: The Playback Interface
The Playback Interface This is an example of the PLAYBACK interface, currently playing back four channels simultaneously in quad view. Channels 1, 3 and 4 were actively recording. Channel 2 was not recording at this time - hence the display appears blank. (The image content has been intentionally blurred.) The playback controls are displayed across the bottom of the screen. - Page 27 Playback Controls The playback controls work in a similar manner to those you’ll find on a DVD player or VCR. The playback controls affect all channels being played back simultaneously. Rewind: Reverses the footage. Pressing this button multiple times will increase the speed at which the footage plays in reverse.
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Page 28: Playing Backed Up Footage On A Pc
Playing Backed Up Footage on a PC The video files which the DVR backs up are not playable by standard multimedia software. This means that your usual media player is not going to be able to open or display footage from the DVR. The main reason for this is that footage from the DVR is always made of multiple channels of video which are synchronised into one data stream. - Page 29 The Playback Interface Assuming that you’ve used the default installation paths, you can access the playback software by selecting the desktop icon named Playback Software, or finding the program group of the same name in your Start Menu. This will take you to the default interface of the playback software, as shown to the right.
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Page 30: The Device Management Menu
The Device Management Menu This is the DEVICE MANAGEMENT menu. Here you’ll find options to customise and configure settings for: • Your Hard Drive • Alarm Settings • PTZ (Pan, Tilt, Zoom) Devices • Access from Mobile Devices • Motion Detection For accessing information about your hard drive. -
Page 31: The Hdd (Hard Drive) Management Screen
The HDD (Hard Drive) Management Screen This is the HARD DRIVE (HDD) MANAGEMENT screen. All aspects of the hard drive can be managed from this screen. Additionally, this is the place to go if you want to know exactly how much space is left on the hard drive, and how much footage you can record to it. -
Page 32: The Ptz (Pan, Tilt, Zoom) Setup Menu
DVR communicates with the PTZ system, somewhat like a ‘language’. You should set this to match the specifications given for your PTZ system. The DVR4-2000 supports the Pelco-P and Pelco-D protocols. BAUD RATE: The speed at which the DVR will send information to the PTZ system. -
Page 33: The Alarm Menu
The Alarm Menu From this menu you can configure the DVR to emit an alarm tone from it’s internal buzzer, or configure the DVR to send an ‘Auto-Mail’ email alert when motion is detected or an alarm event occurs. HDD Loss: Will trigger an alarm/buzzer if the hard drive stops functioning. HDD Space: Will trigger an alarm/buzzer when the hard drive is out of space. -
Page 34: Auto Email Setup
Auto Email Setup You can configure the DVR to automatically send you email alerts when it detects an alarm event. Please note that this function is not compatible with all email servers - as the email the DVR sends is procedurally generated, many email servers misidentify it as spam. - Page 35 Step 4 Step 5 Once you’ve entered all the required Once all your information has been information, the information in the entered, choose APPLY to save your fields should look something like the settings. Once they are successfully example shown (below). We stress that saved, you should see the message this is an example only - the information “Saved Successfully!”...
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Page 36: The Mobile Devices Menu
Your home network correctly configured to allow the DVR’s SERVER PORT unrestricted access to the Internet. Typically, this requires that you setup your router/gateway for port forwarding. • A compatible mobile device. Currently, the DVR4-2000 supports a mobile device (such as a cellphone) running Microsoft Windows Mobile or Symbian ®... -
Page 37: The Motion Detection Menu
The Motion Detection Menu The MOTION DETECTION menu. Here, you’ll be able to choose which channel(s) you want to be sensitive to motion. Additionally, you’ll be able to choose how sensitive each channel is. The SETUP button will take you to the MOTION DETECTION CONFIGURATION screen. -
Page 38: Motion Detection Configuration
Motion Detection Configuration Say, for example, you are trying to monitor your front yard, whilst in the background there is a busy street, and the cars driving past continually set off the motion detection. What can you do about it? Setting only part of the camera’s view to be motion sensitive might be the answer. - Page 39 How Motion Detection Works The way that the DVR looks for motion is quite straight forward - it’s a process where it compares one frame (that is, a single image taken approximately a 25th/30th of a second from the previous image) with the next. A certain amount of “difference”...
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Page 40: The System Setup Menu
The System Setup Menu The SYSTEM SETUP menu. The SYSTEM SETUP menu is where most of the advanced settings for the DVR hide out. Most of the time, there isn’t much you’ll need to change here. However, a few settings might need tweaking from time to time, particularly when you’re first configuring the DVR. -
Page 41: The Time Setup Menu
The Time Setup Menu Setting the Date and Time It is very important if you’re planning on using the video search function that the date and time are correctly set. This is also the case if you want to be able to use the footage from your DVR in a court of law or similar legal proceeding. -
Page 42: The Password Setup Menu
NOTE: The default password to the DVR is “123456”. If you lose or forget your password (thus locking yourself out of the DVR) you’ll need to contact Swann Technical Support. Our number is on the back of this booklet. However, we strongly advise that you choose a password you’ll remember! It’ll save grief later... -
Page 43: The Video Setup Menu
The Video Setup Menu The VIDEO SETUP menu allows you to control the video signals being sent by the DVR. VIDEO SYSTEM: Here you can choose between PAL and NTSC. PAL is used in Western Europe and Australia, NTSC is used in the US, Canada and Japan. If the DVR’s picture is black and white, flickering or similar, then this is probably caused by the video system being set incorrectly. -
Page 44: The Language And Info Menus
The Language and Info Menus Language Menu • Using the mouse or the arrow buttons, select the drop-down menu of languages. • Choose the language that best suits your needs. • Confirm your choice by pressing select or left clicking the option. A Note on Languages: Unless you really want to change the language of the DVR menus, stay away from this setting. -
Page 45: The System Maintenance Menu
SYSTEM UPDATE: For loading new soft/firmware onto the DVR via a USB flash drive. Usually, you won’t need to use this setting unless directed to do so by Swann Technical Support. LOAD DEFAULT: Returns the DVR to it’s initial factory settings. Can be useful if, for some unknown reason, the DVR is behaving erratically. -
Page 46: Ptz Controls
PTZ Controls You can bring up the PTZ Setup window by pressing the PTZ button on the remote control, or by right-clicking the mouse in the live view mode, and choosing PTZ. Note: the features which will usable depend on the capabilities and limitations of your PTZ system. - Page 47 Cruise Mode To setup CRUISE MODE, you’ll need to define “POINTS” for each channel with a PTZ camera you want to “cruise”. A POINT is one place that the camera needs to move to on its loop. • Move the camera to the desired position using the arrows. •...
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Page 48: Requirements For Remote Access
Requirements for Remote Access The primary requirements for accessing the DVR4-2000 via the Internet are: A High-Speed Internet Connection Video uses a lot of data, so you’ll need a fast Internet connection in order to get smooth playback and monitoring remotely. Note that upload speed refers to the rate at which an Internet connection can send data, not receive it. - Page 49 235 as it is usually available.) Port Configuration The DVR4-2000 needs two “ports” to be available and properly configured to work correctly over the Internet. One of these is called the “Media Port” and the other is called the “Web Port”.
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Page 50: Setting Up Remote Access
Setting Up Remote Access Public and Private IP Addresses The IP address used by the DVR, whether entered manually (STATIC) or assigned by the dynamic host (DHCP) is the private IP address of the DVR. The private IP address is used to locate the DVR on your private network. However, to access the DVR from a remote location via the Internet, you’ll need to know your home networks public IP address. - Page 51 Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses, many Internet providers don’t issue (or charge more for) a static IP address for users. The easiest way to find out is to contact your Internet service provider. Alternately, you can access the www.whatismyip.com service, make a note of your IP, then...
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Page 52: Remote Access Via Internet Explorer
Remote Access via Internet Explorer The easiest way to access your DVR remotely is via an Internet browser. These instructions will detail how to access the DVR via Microsoft Internet Explorer ® This section assumes that you’ve already configured the DVR and your network to operate properly. - Page 53 Adjusting the Security Settings in Internet Explorer Open Internet Explorer. You will now see the list below (or similar, depending on the version of IE you are running). Tools --> Internet Options. Click Internet Options click on the Security tab at the top. Download signed ActiveX...
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Page 54: Remote Access From A Mobile Device
Remote Access from a Mobile Device The DVR4-2000 supports access from mobile devices, such as mobile phones with Microsoft Windows Mobile as their operating system, as well as the increasingly ® popular iPhone. To correctly configure your DVR for remote access via a mobile device, or indeed any remote access, it is important to have your network and Internet connection configured correctly. - Page 55 Accessing the DVR4-2000 from a Mobile device running Windows Mobile You’ll need the mini-CD which came with the DVR4-2000, as that contains the software you’ll need to install on the Microsoft Windows Mobile based device. ® Insert the mini-CD into your computer.
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Page 56: Netviewer - About The Software
NetViewer - About the Software The included software “NetViewer” is an invaluable tool for accessing, operating, controlling and backing up footage from your DVR. It interfaces with your DVR via your local network or remotely via the Internet, so it’s also the primary method of remotely accessing your DVR as well. -
Page 57: Netviewer - Installation Guide
NetViewer - Installation Guide Insert the mini CD-ROM which came with Step 2 your DVR into your computer. Most CD/ DVD/Blu-Ray trays have a small, inner groove which takes mini CD-ROMs. If your CD/DVD/Blu-Ray drive does not support the mini CD-ROM standard (such as a laptop with a slot-loading drive) then we suggest using another computer to open the CD, and copying the file to a USB flash drive. -
Page 58: Netviewer -Starting The Software
NetViewer - Starting the Software Before starting the NetViewer software, ensure that the DVR is properly connected to your network. The computer you use to open the software should also be connected the network or the Internet so that it can communicate with the DVR. To open NetViewer: •... -
Page 59: Netviewer -The Main Interface
NetViewer - The Main Interface Channel Name Open Window, Capture & Record Click to OPEN and CLOSE live view . Date & Time Click to capture image. Live - Click to view live view screen. Click to start recording. Replay - Click to view the replay screen. Single, Quad View Buttons Setup - Click to view the setup screen. -
Page 60: Netviewer - The Replay Interface
NetViewer - The Replay Interface The REPLAY screen allows you to remotely access, playback and backup recordings from the DVR remotely. When backing up in this manner, the file will be saved directly to the computer you’re accessing the DVR from. Locate the calender, located in the The second (right) drop-down upper right hand corner of the... -
Page 61: Netviewer - Setup
NetViewer - Setup In the SETUP you can change the camera record settings. You can turn each channel on or off, select the recording resolution & quality, turn on or off the audio, select a record mode and set up the record schedule. Note that you must be logged in using the ADMINISTRATOR password to be able to change options. - Page 62 NetViewer - Setup (continued) Setup: Alarm Here you’ll find the same options as in the Alarm Menu in the DVR. These can be customized in the same manner as they would be from the menu on the DVR itself. You can access the motion detection area definition screen from the ALARM menu.
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Page 63: Installing/Changing The Hdd
Installing/Changing the HDD Note: the following instructions are Remove for installing or changing the hard drive. If your DVR already has a hard drive pre-installed, and you don’t want to change it, disregard these steps. Back of DVR Ensure the DVR is switched off and unplugged from mains power. -
Page 64: Troubleshooting
Try connecting another (working) hard drive to the DVR; if this still doesn’t work then the DVR maybe faulty. We suggest calling Swann Technical Support - the contact information is on the rear cover of this booklet. -
Page 65: Technical Specifications
Technical Specifications DVR4-2000 Video Video Format PAL or NTSC Video Inputs 4 x Composite BNC Inputs Video Outputs 2 x Composite BNC Outputs Display Resolution NTSC: 704 x 480, PAL: 704 x 576 Display Frame Rate NTSC: 120fps, PAL: 100fps... -
Page 66: Notes
Notes ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________... -
Page 67: Warranty Information
Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. -
Page 68: Technical Support
0800 479 266 1-800-627-2799 (Option 1) (M-F, 9am-5pm US PT) 0203 027 0979 See http://www.worldtimeserver.com for information on time zones and the current time in Melbourne, Australia compared to your local time. © Swann Communications 2010 Advanced security made easy™...