Canon iR2020 Series User Manual

Ir2020; ir2016 series

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Service manual (406 pages)

Facsimile manual (232 pages)

Copying manual (124 pages)

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Summary of Contents for Canon iR2020 Series

Page 1 User's Guide User's Guide User's Guide Read this guide first. Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference. Guide de I'utilisateur Veuillez d'abord lire ce guide. Veuillez lire ce guide avant toute manipulation de la machine.
Page 2 User’s Guide...
Page 3: Manuals For The Machine
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.
Page 4: How This Manual Is Organized
Routine Maintenance Chapter 3 Troubleshooting Chapter 4 Appendix Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
Page 5: Table Of Contents
Contents Preface ............vii How to Use This Manual .
Page 6 Handling Precautions..........1-7 What the iR2020/iR2016 Machine Can Do ......1-9 Copying .
Page 7 Chapter 2 Routine Maintenance Loading Paper ...........2-2 Replacing the Toner Cartridge .
Page 8: Preface
Preface Thank you for purchasing the Canon iR2020/iR2016 Series. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Page 9: Keys Used In This Manual
Keys Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual: • The Control Panel keys are indicated with illustration and their names in parenthesis in this manual. Examples: [Start] Illustrations Used in This Manual...
Page 10: Abbreviations Used In This Manual
Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: ® ® Microsoft Windows 98 operating system: Windows 98 ® ® Microsoft Windows Millennium Edition operating system: Windows Me ® ® Microsoft Windows NT operating system: Windows NT ®...
Page 11: Legal Notice
Use of shielded cable is necessary to comply with the technical requirements of EMC Directive. If you move to another EU country and are experiencing trouble please call the Canon Help Desk. (For Europe Only) Canon Inc./Canon Europa N. V.
Page 12: Additional Information
Additional Information When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should be removed before working on the product. The reflected beam, even though visible or invisible, can permanently damage your eyes.
Page 13: International Energy Star Program
International Energy Star Program ® As an ENERGY STAR Partner, Canon Inc. has determined that ® this machine meets the ENERGY STAR Program for energy efficiency. ® The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.
Page 14: Super G3
28.8 Kbps modem speeds or slower, depending on telephone line conditions. Trademarks Canon, the Canon logo, iR, and NetSpot Accountant are trademarks of Canon Inc. Adobe, Adobe Acrobat, PostScript, and PostScript 3 are trademarks of Adobe Systems Incorporated.
Page 15: Copyright
Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
Page 16: Legal Limitations On The Usage Of Your Product And The Use Of Images
Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.
Page 17: Important Safety Instructions
If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the outlet. Then, contact your local authorized Canon dealer. - Necklaces and other metal objects - Cups, vases, flowerpots and other containers filled with water or liquids...
Page 18 CAUTION • Do not install the machine in unstable locations, such as unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury. • Never block the ventilation slots and louvers on the machine. These openings are provided for proper ventilation of working parts inside the machine.
Page 19: Power Supply
Power Supply WARNING • Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock. •...
Page 20: Handling
• If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
Page 21 CAUTION • Do not place heavy (2 kg or more) objects on the machine, as they may tip over or fall resulting in personal injury. • Close the feeder/platen glass cover gently to avoid catching your hand, as this may result in personal injury.
Page 22 • Turn OFF the control panel power switch for safety when the machine will not be used for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.
Page 23: Maintenance And Inspections
Maintenance and Inspections WARNING • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug’s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
Page 24 CAUTION • The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock.
Page 25: Consumables
Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
Page 26: About The Instruction Manual Cd-Rom
About the Instruction Manual CD-ROM Contents of Instruction Manual CD-ROM Instruction Manual CD-ROM This contains the English, French, Italian, and German versions of the following guides. ■ Reference Guide Contains the basic operation instructions, daily maintenance, and troubleshooting instructions. ■ Copying Guide Contains the Copying function instructions.
Page 27: Super G3 Fax Board Cd-Rom
■ Easy Operation Guide • Basic Features Explains the basic machine operations and settings for the Copy function. • To Suit Your Needs Explains the basic machine operations and settings for the Fax, Printer, and Remote User Interface function ■ PCL Printer Driver Guide Contains the PCL Printer Driver Installation instructions.
Page 28: User Manual Cd-Rom Menu
User Manual CD-ROM Menu The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the User Manual CD-ROM Menu. System Requirements The User Manual CD-ROM Menu can be used in the following system environments.
Page 29: Using The Cd-Rom Menu
Using The CD-ROM Menu This section describes how to use the CD-ROM Menu. When you insert the User Manual CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed. Clicking a language on this screen displays the following menu. (The sample screen shot shown here is for Windows users.) a BROWSE MANUAL b RETURN...
Page 30: Before You Start Using This Machine
What the iR2020/iR2016 Machine Can Do........
Page 31: About The Installation Location And Handling
About the Installation Location and Handling Installation Precautions Avoid Installing the Machine in the Following Locations ■ Avoid locations which are subject to extremes of temperature and humidity: either low or high. For example, avoid installing the machine near water faucets, hot water heaters, humidifiers, air conditioners, heaters or stoves.
Page 32 ■ Avoid poorly ventilated locations. During use, the machine generates ozone. However, the amount of ozone generated is not enough to affect the human body. Nevertheless, if the machine is used for a prolonged period of time in a poorly ventilated room, or when making a large quantity of prints, be sure to ventilate the room to make the working environment as comfortable as possible.
Page 33 ■ Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is rapidly heated from a low temperature, condensation may form inside the machine. This can adversely affect print quality or result in an inability to obtain print images.
Page 34: Select A Safe Power Supply
Select a Safe Power Supply ■ Plug the machine into a 220~240 V AC outlet. ■ Do not plug other electrical equipment into the outlet in which the machine is connected. ■ Do not plug the machine into a multi-plug power strip. Doing so might cause a fire.
Page 35: Provide Adequate Installation Space
Provide Adequate Installation Space ■ Provide enough space at each side and the top of the machine for unrestricted operation. more than 100 mm 947 mm (When Finisher - U1 is attached) NOTE • Be sure to provide enough space also at the top of the machine in order to open the feeder or platen glass cover.
Page 36: Handling Precautions
■ When carrying the machine, be sure to hold the parts indicated below. Failure to do so may cause the machine to be dropped and result in injury. Handling Precautions ■ Do not attempt to disassemble or modify the machine. ■...
Page 37 ■ Be careful not to drop any foreign objects, such as paper clips or staples, inside the machine. If a foreign object comes into contact with electrical parts inside the machine, it might cause a short circuit and result in a fire or an electrical shock.
Page 38: What The Ir2020/Ir2016 Machine Can Do
What the iR2020/iR2016 Machine Can Do The iR2020/iR2016 incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the iR2020/iR2016 represents the ultimate in digital multitasking machines.
Page 39: Faxing (Optional)
You can upgrade this machine to a high-speed network printer by installing the optional UFR II Printer Kit. This kit incorporates UFR II (Ultra Fast Rendering II) Technology, which utilizes Canon’s original printing algorithm to minimize file processing and achieve maximum performance. (See the UFR II Printer Guide.) In addition to the capabilities of the UFR II Printer Kit, the optional Printer Kit supports PCL5e and PCL6 emulation printing solutions.
Page 40: Using The Remote User Interface (Optional)
Using the Remote User Interface (optional)* You can control functions, such as confirming the status of the machine, job operations, all from your computer’s web browser. (See the Remote UI Guide.) Browser What the iR2020/iR2016 Machine Can Do 1-11...
Page 41: System Configuration And Parts
System Configuration and Parts This section provides you with the names and functions of all the parts on the outside and inside of the main unit, optional equipment, and Control Panel. External View When the optional Platen Cover Type J is attached a Platen glass cover d Stack bypass...
Page 42: Internal View
Internal View a Front cover f Scanning area b Unlock lever g Underside of the platen glass cover c Paper drawer’s left cover h Platen glass d Left cover i Toner cartridge e Drum cover System Configuration and Parts 1-13...
Page 43: Optional Equipment
Optional Equipment a Feeder (DADF-P1) f Duplex Unit-A1 b Additional Finisher Tray-U1 g Fax Panel-A1 c Finisher-U1 h Inner 2 Way Tray-E1 d Cassette Feeding Module-J1 i Card Reader-E1 (Control card) (For iR2016 only) e Cassette Feeding Module-K1 1-14 System Configuration and Parts...
Page 44: Control Panel Parts
Control Panel Parts Main Control Panel ON/OFF COPY C oded D ial A ddress B ook P ause /R edial H ook D elayed TX D irect TX S tamp PQRS WXYZ L og I n /O ut f LCD display [Paper Select] key Press to select paper (Paper drawer 1-4, Stack Displays messages and prompts during...
Page 45 [ON/OFF] key (control panel power [View Settings] key switch) Press to confirm settings. Press to turn the Control Panel on/off. Also press uProcessing/Data indicator to enter the Sleep mode or to resume the normal Flashes when the device is working. Lights when mode from the Sleep mode manually.
Page 46: Facsimile Control Panel
Facsimile Control Panel ON/OFF COPY C oded D ial A ddress B ook P ause /R edial H ook D elayed TX D irect TX S tamp PQRS WXYZ L og I n /O ut a One-Touch Speed Dial keys f [Coded Dial] key Press to use one-touch speed dialing (Pre- Press to perform coded speed dialing.
Page 47: Main Power And Control Panel Power
Main Power and Control Panel Power The machine is provided with two power switches, a main power switch, and a control panel power switch to enter the Sleep mode. How to Turn On the Main Power This section describes about how to turn on the main power. IMPORTANT •...
Page 48 The power indicator on the Control Panel lights. If the power indicator does not light, check if the power plug is firmly inserted into the power outlet. The message below is displayed until the machine gets ready to scan. INITIALIZING... The screen below is displayed when the machine is ready to scan.
Page 49 When a message appears on the LCD display, follow the instructions. ● If the message <ENTER DEPT. ID> appears: ENTER DEPT.ID ▼ Enter the Department ID using the numeric keys, and press [OK]. ENTER DEPT.ID 1234567 ▼ Enter the password. DEPT.ID PASSWORD ******* NOTE...
Page 50 ● If the message <INSERT CONTROL CARD> appears: INSERT CONTROL CARD ▼ Insert a control card. NOTE • For details about the control card, see “Card Reader-E1,” in the Reference Guide. Main Power and Control Panel Power 1-21...
Page 51: Control Panel Power Switch
Control Panel Power Switch If the machine remains idle for a specified length of time, or the control panel power switch is pressed, the machine enters the Sleep mode. Press the control panel power switch to cancel the Sleep mode and resume normal machine operations.
Page 52: Things You Must Do Before Using This Machine
Things You Must Do Before Using This Machine This section describes the important setting registrations and procedures that must be done before the machine is used for sending operations. For details about the operations, see Chapter 2, “Connection and Registering Information in Your Machine,”...
Page 53: Selecting The Type Of Telephone Line
Selecting the Type of Telephone Line Set the type of telephone line that is connected to the machine. NOTE • Super G3 FAX Board-T1 is required. • The default setting is <TOUCH TONE>. Press [Additional Functions]. The Additional Functions menu appears. Press [ ] or [ ] to select <FAX SETTINGS>, and press...
Page 54: User Settings
Press [ ] or [ ] to select <TEL LINE TYPE>, and press [OK]. USER SETTINGS 5.TEL LINE TYPE Press [ ] or [ ] to select <TOUCH TONE> or <ROTARY PULSE>, and press [OK]. If you use the tone dialing, select <TOUCH TONE>. If you use the pulse dialing, select <ROTARY PULSE>.
Page 55: Setting The Current Date And Time
Setting the Current Date and Time You can set the current date and time. The date and time set here is also used as the time setting when required for functions. Press [Additional Functions]. The Additional Functions menu appears. Press [ ] or [ ] to select <TIMER SETTINGS>, and press [OK].
Page 56 Enter the current date (day, month, year) and time using the numeric keys. Enter the date, and the time in 24-hour clock as four digits without a space. → 15/06 Examples: 15 JUNE 7:05 a.m. → 0705 11:18 p.m. → 2318 DATE&TIME SETTING 15/06 '05 10:50 NOTE...
Page 57: Registering This Machine's Fax Number
Registering This Machine’s Fax Number You must store the machine’s fax number. This number is printed on the document that you fax to the receiving party. The number may also be displayed on the display of the receiving party’s machine, depending on their type of machine.
Page 58: Registering The Unit's Name
USER SETTINGS 2.UNIT NAME Enter the unit’s name using the numeric keys, and press [OK]. UNIT NAME CANON You can enter up to 24 characters for the unit’s name. Press [Stop] to return to the standby mode. Things You Must Do Before Using This Machine...
Page 59 1-30 Things You Must Do Before Using This Machine...
Page 60: Chapter 2 Routine Maintenance
Routine Maintenance CHAPTER This chapter describes how to load paper, and how to replace toner cartridge. Loading Paper ............2-2 Replacing the Toner Cartridge .
Page 61: Loading Paper
Loading Paper When the selected paper has run out, or the selected paper drawer runs out of paper during printing, a screen prompting you to load paper appears on the LCD display, and the Error indicator blinks in red. SUPPLY REC. PAPER DRAWER 1 : CAUTION •...
Page 62 Grip the handle of the paper drawer and pull out the paper drawer until it stops. Open a package of paper, and remove the paper stack. Loading Paper...
Page 63 - Paper which has been printed on using a thermal transfer printer (do not copy on the reverse side either) - Rear side of the printed paper NOTE • For high-quality print output, use paper recommended by Canon. Push down the metal plate to lock. Loading Paper...
Page 64 Turn the opened surface of the paper stack over, and place it in the paper drawer. Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer. When loading paper in the paper drawer for the first time, set the size plate for the paper being loaded.
Page 65 IMPORTANT • If the paper is curled, curl it down before placing it in the paper drawer. • Make sure that the height of the paper stack does not exceed (limit mark). NOTE • Each paper drawer holds about 250 sheets of paper (80 g/m •...
Page 66: Replacing The Toner Cartridge
Replacing the Toner Cartridge When the machine runs out of toner, the message <REPLACE TONER> appears on the LCD display alternately. If you print approximately another 100 pages after these messages are displayed, messages <REPLACE TONER> and <TONER EMPTY> are displayed and you cannot print until you replace the toner cartridge. REPLACE TONER WARNING •...
Page 67 Open the front cover. Press the button on the left cover of the main unit, and open the left cover. Replacing the Toner Cartridge...
Page 68 While pushing down the release tab, turn the toner cartridge to the direction of the arrow in the illustration below. Release tab While gripping the handle of the toner cartridge, pull it out toward the direction of the arrow in the illustration below. Replacing the Toner Cartridge...
Page 69 Rock a new toner cartridge five or six times to distribute the toner evenly inside the cartridge. WARNING • Do not throw used toner cartridges into open flames, as they may ignite the toner remaining inside the cartridge, and result in burns or a fire. IMPORTANT •...
Page 70 Hold the toner cartridge with one hand, and remove the seal by pulling it out with the other hand. IMPORTANT • Pull out the seal slowly, otherwise the scattered toner may soil your clothes, etc. • Pull out the seal completely, otherwise the print error may occur. •...
Page 71 Turn the toner cartridge to the direction of the arrow. IMPORTANT • Turn the toner cartridge fully until it locks into place. Place your hand where the hand symbol is located on the left cover of the main unit, and then gently close the left cover. CAUTION •...
Page 72 Close the front cover. CAUTION • When closing the front cover, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT • Be sure to clean the roller every time you replace the toner cartridge. See “Cleaning the Roller,”...
Page 73 2-14 Replacing the Toner Cartridge...
Page 74: Chapter 3 Troubleshooting
Troubleshooting CHAPTER This chapter describes what to do in response to paper jams and an error message display. Clearing Paper Jams ........... . 3-2 List of Error Messages .
Page 75: Clearing Paper Jams
Clearing Paper Jams If a paper jam occurs, the following displays appear alternately and the jam location indicator lights on the Control Panel. PAPER JAM OPEN LEFT COVER CHECK DOCUMENT CAUTION • The fixing unit and its surroundings inside the machine may become hot during use.
Page 76 • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing. If they become dirty, wash them immediately with cold water.
Page 77 ● If a paper jam occurs inside the main unit: ▼ See the instructions on the following section. Stack bypass (See “Clearing Paper Jams in the Stack Bypass,” in the Reference Guide.) Fixing unit (See “Clearing Paper Jams in the Fixing Unit,” in the Reference Guide.) Paper drawer (See “Clearing Paper Jams in the Paper Drawer,”...
Page 78 ● If a paper jam occurs inside an optional unit: ▼ See the instructions on the following section. Feeder (DADF-P1) (See “Clearing Paper Jams in the Feeder (DADF-P1),” in the Reference Guide.) Inner 2 Way Tray-E1 (See “Clearing Paper Jams in the Inner 2 Way Tray-E1,” in the Reference Guide.) Duplex Unit-A1 (See “Clearing Paper Jams in the Duplex Unit-A1,”...
Page 79 Finisher-U1 (See “Clearing Paper Jams in the Finisher U1,” in the Reference Guide.) Cassette Feeding Module-K1 (See “Clearing Paper Jams in the Paper Drawer,” in the Reference Guide.) After you have cleared all paper jams at the locations indicated on the Control Panel, restore all levers and covers to their original positions.
Page 80: List Of Error Messages
List of Error Messages Self-diagnostic Display The machine is equipped with the self-diagnostic function. Self-diagnostic (error) messages appear on the LCD display when: • printing cannot be performed because of an operational error. • you need to make a decision or take some action during scanning or printing. AUTO REDIAL Cause You are waiting to redial because the party you dialed was engaged when you...
Page 81 CHECK PRINTER Cause The machine is detecting an error in the printer area. Remedy Contact your local authorized Canon dealer. CHECK PRINTER COVER Cause One or more cover is open. Remedy Close all the covers. CHECK FINISHER COVER Cause The front cover of the finisher is open.
Page 82 DOCUMENT TOO LONG Cause1 You have tried to copy an original that is too long using the feeder. Remedy1 Scan it on the platen glass. Cause2 You have tried to fax an original that is longer than 630 mm, or is not feeding correctly.
Page 83 MEMORY FULL Cause1 The machine’s memory is full of documents received in memory reception and confidential reception. Remedy1 Print the original stored in memory. Cause2 The machine’s memory is full of scanned documents. Remedy2 Divide the original into some stacks and scan them one by one. NO APPROPRIATE SIZE Cause Although <AUTO>...
Page 84 NOT AVAILABLE NOW Cause1 You pressed the coded speed dialing key or one-touch speed dialing key that has already been registered, while you perform group dial registration. Remedy1 Check the information registered under the coded or one-touch speed dialing key before using. Cause2 You pressed the one-touch speed dialing key that has already been registered, while you perform group dial registration.
Page 85 PRINT DIFFERENT PAPER SIZE Cause The paper loaded is a different size to the document stored in memory. Remedy If you do not mind printing the document on different size paper, select <YES>. If not, select <NO> or press [Stop], then replace the paper and press [Start].
Page 86 Install the drum cartridge in the machine. Then turn OFF the main power, wait for more than 10 seconds, and turn it on again. SYSTEM ERROR/E100 Cause A malfunction has occurred in the machine. Remedy Contact your local authorized Canon dealer. List of Error Messages 3-13...
Page 87 Wait until the transmission from memory is complete. Then resend the document using direct sending. WASTE TONER FULL/REPLACE THE DRUM Cause The drum cartridge is filled with waste toner. Remedy Contact your local authorized Canon dealer. 3-14 List of Error Messages...
Page 88: Chapter 4 Appendix
Appendix CHAPTER This chapter provides other useful information. Multi-function Operation ..........4-2 Available Paper Stock .
Page 89: Multi-Function Operation
Multi-function Operation The iR2020/iR2016 series is a multi-function machine equipped with the capability as a Printer and Fax, in addition to the Copy function. You can operate these functions together (Multi-function Operation). The following tables present details of multi-function operations.
Page 90 Previous job Printing of Scanning Next job (scanning Memory TX Memory RX Auto RX data included) Documents Scanning data – – – Copy Printing – – – Scanning data – – TX (scanning – – – – included) Memory TX –...
Page 91: Available Paper Stock
Available Paper Stock Paper types and sizes which can be used with this machine are shown in the following tables. Available loading place (Paper set place) Paper type Paper drawer Stack bypass (64 g/m to 90 g/m (64 g/m to 128 g/m Plain Color Recycled...
Page 92 - Paper drawer: “Loading Paper in the Paper Drawers,” in the Reference Guide. - Stack bypass: “Making Prints Using the Stack Bypass,” in the Reference Guide. • Paper drawers 2, 3, 4 are optional for iR2016, and drawers 3, 4, for iR2020. Available Paper Stock...
Page 93 Available Paper Stock...
Page 94 100%. CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S.

This manual is also suitable for:

Ir2016 series

Canon iR2020 Series User Manual

Preface

How to Use this Manual

Legal Notice

Important Safety Instructions

About the Instruction Manual CD-ROM

User Manual CD-ROM Menu

Chapter 1 Before You Start Using this Machine

About the Installation Location and Handling

What the Ir2020/Ir2016 Machine Can Do

System Configuration and Parts

Main Power and Control Panel Power

Things You Must Do before Using this Machine

Chapter 2 Routine Maintenance

Loading Paper

Replacing the Toner Cartridge

Chapter 3 Troubleshooting

Clearing Paper Jams

List of Error Messages

Chapter 4 Appendix

Multi-Function Operation

Available Paper Stock

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Summary of Contents for Canon iR2020 Series

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Table of Contents