Retrieving A Call On Hold; Account Code - Siemens HiPath 1100 User Manual

Step by step
RET HELD CALL?
*60=ACCT CODE?

ACCOUNT CODE

Retrieving a call on hold

This feature allows you to retrieve a call on hold because
the destination number was busy.
Once the call is resumed, the destination is disconnect-
ed.
Required: A consultation was completed and the desti-
nation is busy.
Confirm.
or
qd
Enter the code to return to the first call.
w s
Wait to return. Proceed with the conversation.
Account code
External calls can be assigned account codes which
provide more control over telephone costs. This infor-
mation may be presented on the billing ticket. An ac-
count code is specified by a sequence of up to 10 ran-
dom digits (0...9). For example, the number of a lawsuit.
In system telephones, this feature is selected before or
during a call, using the menu, an account code or a pro-
grammable key, according to the switch. Consult the
support technician for further information.
Required: Account codes must already be defined and
the system's support technician must have defined the
mode in which the feature works.
External outgoing calls
Press to access the Service menu.
Select and confirm.
or
qjd
Dial the code to enter with the account code.
or
Press the "ACCOUNT CODE" key.
[1] This information may or may not appear on the billing ticket (see
Programming manual - call detail report - Ticket account code).
You do not require an account code to dial emergency numbers.
When a "External line reservation" is made, the account code will
be stored to be used automatically later when the "reserve" calls
back.
Functions used during calls
1
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