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HP 263924-002 User Manual

HP 263924-002 User Manual

Hewlett-packard ip console switch user guide
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HP IP Console Switch

User Guide

June 2003 (Second Edition)
Part Number 263924-002

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Summary of Contents for HP 263924-002

  • Page 1: Hp Ip Console Switch

    HP IP Console Switch User Guide June 2003 (Second Edition) Part Number 263924-002...
  • Page 2 The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Overview Features ... 1-2 Benefits... 1-3 IP Console Switch Components ... 1-4 Chapter 2 Installing the IP Console Switch Installation Checklist... 2-2 Kit Contents ... 2-2 Required Tool ... 2-2 Optional Items... 2-2 HP IP Console Switch User Guide Contents...
  • Page 4 Viewing the Status of your IP Console Switch System ...6-3 Selecting Servers ...6-4 Soft Switching...6-5 Configuring Servers for Soft Switching...6-5 Soft Switching Servers ...6-5 Using Basic OSD Navigation ...6-6 Configuring the OSD Setup Menu...6-8 Accessing the Setup Menu ...6-9 HP IP Console Switch User Guide...
  • Page 5 Deactivating the Screen Saver ... 6-29 Managing Server Tasks Using the OSD... 6-30 Accessing the Commands Menu... 6-31 Viewing and Disconnecting User Connections ... 6-32 Viewing Current User Connections ... 6-32 Disconnecting a User ... 6-33 HP IP Console Switch User Guide Contents...
  • Page 6 Declaration of Conformity for Products Marked with the FCC Logo, United States Only... A-3 Modifications ... A-3 Cables ... A-4 Canadian Notice (Avis Canadien) ... A-4 Class A Equipment... A-4 Class B Equipment ... A-4 HP IP Console Switch User Guide...
  • Page 7 Japanese Notice ... A-6 BSMI Notice... A-6 Appendix B Electrostatic Discharge Preventing Electrostatic Damage ...B-1 Grounding Methods To Prevent Electrostatic Damage...B-2 Appendix C Power Cord Set Requirements General Requirements ...C-1 Country-Specific Requirements ...C-2 Index HP IP Console Switch User Guide Contents...

  • Page 8: About This Guide

    Audience Assumptions This guide is for the person who installs, administers, and troubleshoots IP Console Switches. HP assumes you are qualified in the servicing of equipment and trained in recognizing hazards in products with hazardous energy levels. Important Safety Information Before installing this product, read the Important Safety Information document included with this product.
  • Page 9 These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. HP IP Console Switch User Guide...

  • Page 10: Rack Stability

    IMPORTANT: Text set off in this manner presents essential information to explain a concept or complete a task. NOTE: Text set off in this manner presents additional information to emphasize or supplement important points of the main text. HP IP Console Switch User Guide About This Guide...

  • Page 11: Related Documents

    Technical Support In North America, call the HP Technical Support Phone Center at 1-800-652-6672. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest HP Technical Support Phone Center.

  • Page 12: Hp Website

    HP Website The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at For product specific information, refer to the following website, http://h18004.www1.hp.com/products/servers/proliantstorage/rack-options/kvm/index- console.html. Authorized Reseller For the name of your nearest authorized reseller: •...

  • Page 13: Overview

    Overview The HP IP Console Switch combines analog and digital technology to provide flexible, centralized keyboard, video, and mouse (KVM) control of data center servers. This solution provides enterprise customers with a significant reduction in cable volume, secure remote access, and high performance server KVM access.

  • Page 14: Features

    • Support for up to 128 servers • Firmware flashable over serial port and NIC • Compatibility with HP video monitors and “hotkeys” on all HP keyboards, including the HP TFT5600RKM • Field-terminable CAT5 cables • Near real-time mouse/cursor speed •...

  • Page 15: Benefits

    — User can be located anywhere a valid network connection exists. • Integration with existing HP and Compaq KVM switches, adding IP access NOTE: The HP IP Console Switch is not compatible with HP classic analog KVM switches. HP IP Console Switch User Guide...

  • Page 16: Ip Console Switch Components

    Figure 1-1: IP Console Switch components Item Description Power connector Power switch Activity indicator Serial download connector Monitor connector for local user Keyboard connector for local user Mouse connector for local user LAN connector Server connection ports HP IP Console Switch User Guide...
  • Page 17 Figure 1-2: Example of an IP Console Switch configuration Item Description IP Console Switch Interface Adapter Network Keyboard connector Mouse connector Video connector HP IP Console Switch User Guide 100-2 , 1.0A, 50/60 T 2A, 250 VAC CAUT ION: For contin ued protec...

  • Page 18: Installing The Ip Console Switch

    IP connection. For more information, refer to the HP IP Console Switch Software Guide included on the Rack Products Documentation CD. NOTE: The analog port does not require the IP Console Viewer software for operation. The analog port uses the on-screen display (OSD).

  • Page 19: Installation Checklist

    Installing the IP Console Switch Installation Checklist Before installing the IP Console Switch, refer to the following lists to be sure that all of the listed components were received. Kit Contents • IP Console Switch • Power cords • Rack mounting kit •...

  • Page 20: Setting Up Your Network

    IP Console Viewer. The IP Console Switch supports both BootP (a subset of DHCP) and static IP addressing. HP recommends that IP addresses be reserved for each unit and that they remain static while the console switches are connected to the network.

  • Page 21: Using Side Mount 0U Installation

    Using Side Mount 0U Installation Type A To side mount the IP Console Switch: 1. Attach the side-mounting brackets to the console switch, using two screws on each side. Figure 2-1: Attaching the side-mounting brackets HP IP Console Switch User Guide...
  • Page 22 2. Slide the tabs on the side-mounting brackets into the same U location on each side of the rack. Figure 2-2: Sliding the tabs into the rack 3. Secure the console switch to the rack frame, using two screws on each side. Figure 2-3: Securing the console switch HP IP Console Switch User Guide...
  • Page 23 Installing the IP Console Switch Type B 1. Attach the side-mounting brackets to the console switch, using two screws on each side. 2. Slide the tabs on the side-mounting brackets into the same U location on each side of the rack.
  • Page 24 3. Insert four cage nuts into the rack frame in the location of the side-mounting bracket holes. Figure 2-5: Inserting cage nuts 4. Secure the console switch to the rack frame, using two screws on each side. HP IP Console Switch User Guide...

  • Page 25: Using Rear Rack Installation

    Installing the IP Console Switch Using Rear Rack Installation IMPORTANT: If you are installing a console switch with a 1U component, such as the 1U Keyboard Drawer Rack Option Kit, additional rack space is not required, making it a 0U installation.
  • Page 26 2. If a cage nut is not already installed behind the rear rail, install one at this time. 3. Slide the console switch, with the slide rail brackets, into the rail-mounting brackets already installed in the rack. 100 -24 0V , 1.0 A,...

  • Page 27: Using Standard 1U Installation

    Using Standard 1U Installation To install the console switch: 1. Attach the slide rail brackets to the console switch, using the two screws on each side. 2. Use the template that was shipped with the component to mark the location of the mounting hardware.
  • Page 28 3. Install two cage nuts into the holes marked by the template at the rear of the rack. Figure 2-10: Installing cage nuts 4. Loosely attach the wing nuts (1), and extend the adjustable rail-mounting brackets to the desired length (2). Figure 2-11: Adjusting rails HP IP Console Switch User Guide 2-11...
  • Page 29 7. Secure the rear of the adjustable rail, using one screw for each cage nut previously installed. Figure 2-12: Securing the adjustable rail 2-12 HP IP Console Switch User Guide...
  • Page 30 8. Secure the front of the adjustable rail to the rack, using two screws for each rail. Figure 2-13: Securing the adjustable rail 9. Slide the console switch into the adjustable rails, and secure it to the rear of the rack, using one screw on each side.

  • Page 31: Configuring The Ip Console Switch Hardware

    2. Connect the other end of the serial cable to the serial port on the IP Console Switch. 3. Plug the supplied power cord in to the rear of the IP Console Switch and then in to a valid power source.
  • Page 32 Enter a name for the description, and click OK. The Connect To window is displayed. c. Select the Communication Port that is connected to the KVM switch through a serial cable, then click OK. The COM1 Properties window is displayed.
  • Page 33 Press the Enter key to return to the Configuration menu. Scroll down to the Save setup as dfl option, and press the Enter key. h. Scroll down the Configuration menu to the Exit from Minicom option, and press the Enter key. 2-16 HP IP Console Switch User Guide...
  • Page 34 From the Linux Red Hat 7.2 and 7.3 command prompt, enter Minicom. soon as a connection is established, the Main menu for the IP Console Switch is displayed. Follow the on-screen options to configure the IP Console Switch. The IPViewer HyperTerminal menu with six options is displayed.
  • Page 35 8. Select Option 2 to specify a static or BootP IP address. Use a static IP address for ease of configuration. If you are using a BootP address, configure your BootP server to provide an IP address to the console switch, omit step 9, and continue to the next procedure.

  • Page 36: Adjusting The Mouse Acceleration

    Microsoft Windows systems attached to the console switch. NOTE: To ensure optimum mouse performance, refer to the “Setting the Mouse Scaling” and “Aligning and Resetting the Mouse” sections in the HP IP Console Switch Software Guide, included on the Rack Products Documentation CD.

  • Page 37: Adding Servers

    Although you configure the entire IP Console Switch system through either the OSD or the IP Console Viewer, HP recommends first adding server names to the OSD at the local analog station, before to adding or discovering the console switch in the IP Console Viewer at the digital station.

  • Page 38: Expansion Module

    An optional Expansion Module can be added to the IP Console Switch system, enabling access for up to 8 servers on each port, increasing the total number of accessible servers to 128. Features The features of the Expansion Module include: •...
  • Page 39 Fo r co nti nu ed pro tec tio n ag ain st ris k of fire , rep lac e on ly wit h sam e typ e an d rat ing of fus e. HP IP Console Switch User Guide...

  • Page 40: Installing The Expansion Module Hardware

    Performing a Side-Mount Installation To side mount an Expansion Module to the rack: 1. Slide the tabs on the side-mounting brackets into the rack frame. Figure 3-2: Sliding the tabs into the rack HP IP Console Switch User Guide Expansion Module...
  • Page 41 Expansion Module 2. Secure the Expansion Module to the rack frame, using one self-tapping screw for the bottom side-mounting bracket. Figure 3-3: Inserting screw HP IP Console Switch User Guide...
  • Page 42 Performing a Rail-Mount Installation To rail mount an Expansion Module to the rack: 1. Remove screws securing the side-mounting brackets to the Expansion Module. Figure 3-4: Removing screws HP IP Console Switch User Guide Expansion Module...
  • Page 43 2. Position the Expansion Module, and insert two cage nuts into the rack frame where the mounting bracket holes are located (1). Secure the Expansion Module to the rack frame, using two M-6 screws (2). Figure 3-5: Installing the Expansion Module HP IP Console Switch User Guide...
  • Page 44 2. Remove the protective strip (1) from the Velcro, and attach it to the Expansion Module. 3. Remove the protective strip (1) from the other side of the Velcro, and attach it to the rack frame (2). Figure 3-6: Velcro-mounting the Expansion Module HP IP Console Switch User Guide Expansion Module...

  • Page 45: Installing The Expansion Module Into The Ip Console Switch System

    Expansion Module Installing the Expansion Module into the IP Console Switch System To install an optional Expansion Module into the IP Console Switch system: 1. Mount the Expansion Module into the rack, using one of the previously described methods. 2. Locate up to nine UTP CAT5 cables.

  • Page 46: Interface Adapters

    An optional Interface Adapter can be added to the IP Console Switch system, connecting UTP CAT5 cables to standard VGA video and PS/2 connections. Features The features of an Interface Adapter include: • Connection to an IP Console Switch through a single UTP CAT5 cable •...
  • Page 47 C CA UT ION For con tinu ed pro tec tion aga ins t risk of fire , rep lac e onl y wit h sam e typ e and rat ing of fus e. HP IP Console Switch User Guide...

  • Page 48: Connecting An Interface Adapter To The Ip Console Switch System

    2. Attach the appropriate color-coded connectors on the Interface Adapter to the KVM ports on the server that connects to the IP Console Switch. 3. Connect one end of a UTP CAT5 cable to the desired port on the rear panel of the IP Console Switch.

  • Page 49: Cascade Console Switches

    2.1.0 or later. If you do not upgrade the legacy console switches, the IP Console Switch system will not recognize them. The IP Console Switch system supports only one level of cascading. To be sure that the equipment performs at optimum levels, follow proper power-on sequences while cascading console switches.
  • Page 50 , 1.0A , 50/6 0 T 2A, 250 VAC CAU TION For cont inue d prot ectio n agai nst risk of fire, repla ce only with sam e type and ratin g of fuse HP IP Console Switch User Guide...

  • Page 51: Connecting Cascade Switches To The Ip Console Switch System

    NOTE: You cannot access any servers on a cascaded Compaq legacy console switch remotely from the IP Console Viewer unless the IP Console Switch is in Free Mode. Free Mode can be achieved by pressing the Alt + 0 keys from the Main menu. If the IP Console Switch is not in Free Mode, the following message is displayed: <server name>...

  • Page 52: Local Port Operation

    The IP Console Switch has a local port on the rear panel that enables the user to connect a KVM to the console switch for direct access. The IP Console Switch also uses an OSD that enables the user to configure the system.

  • Page 53: Accessing The Main Dialog Box

    NOTE: You can also press the Ctrl key twice within one second to launch the OSD. You can use this key sequence in any place you see Print Scrn throughout this user guide. Figure 6-1: Main dialog box HP IP Console Switch User Guide...

  • Page 54: Viewing The Status Of Your Ip Console Switch System

    (green circle) Interface Adapter is connected or powered on. Interface Adapter is not connected or is powered off. Interface Adapter is tiered to another console switch and is not connected or is powered off. Interface Adapter is tiered to another console switch and is connected or powered on.

  • Page 55: Selecting Servers

    Local Port Operation Selecting Servers From the Main dialog box, users can select specific servers. When a new server is selected, the IP Console Switch reconfigures the KVM to the settings for the selected server. To select servers: Double-click server Name, EID, or Port number.

  • Page 56: Soft Switching

    Soft switching is the ability to switch servers, using a hotkey sequence. You can soft switch to a server by pressing the Print Scrn key and entering the first few characters of its name or number. If you have set a Screen Delay Time and you press the key sequences before that time has elapsed, the OSD does not display.

  • Page 57: Using Basic Osd Navigation

    OSD. In a text box, selects the text for editing and enables the left and right arrow keys to move the cursor. Press the Enter key again to quit Edit mode. continued HP IP Console Switch User Guide...
  • Page 58 Page Up/Page Down Home/End Backspace Delete Shift + Delete Numbers Caps Lock HP IP Console Switch User Guide continued Function Toggles back to the previous selection if no other keystrokes have been entered. Immediately disengages user from a server—no server is selected.

  • Page 59: Configuring The Osd Setup Menu

    Local Port Operation Configuring the OSD Setup Menu You can configure the IP Console Switch from the Setup menu within the OSD. Select the Names button when initially setting up your console switch to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSD menu.

  • Page 60: Accessing The Setup Menu

    To access the Setup menu: 1. Press the Print Scrn key. The Main dialog box is displayed. 2. Click Setup. The Setup dialog box is displayed. Figure 6-2: Setup dialog box HP IP Console Switch User Guide Local Port Operation...

  • Page 61: Assigning Server Names

    The Names list is always sorted by port order, and the names are stored in the Interface Adapter. If you move the Interface Adapter or server to another switch port, the IP Console Switch recognizes the names and configurations.

  • Page 62: Assigning Names To Servers

    2. Click Setup, Names. The Names dialog box is displayed. 3. Select the name or port number, and click Modify. The Name Modify dialog box is displayed. Figure 6-4: Name Modify dialog box HP IP Console Switch User Guide Local Port Operation 6-11...

  • Page 63: Assigning Device Types

    Assigning Device Types While the console switch automatically discovers cascade switches attached to your unit, you must specify the number of ports on the cascade switch through the Devices dialog box. 6-12 HP IP Console Switch User Guide...

  • Page 64: Accessing Devices Dialog Box

    When the IP Console Switch discovers a cascaded switch, the port numbering changes to accommodate each server under that switch. For example, if the switch is connected to port 2, the switch port is listed as 02, and each server under it is numbered sequentially 02-01, 02-02, and so on.

  • Page 65: Assigning Device Types

    1. In the Devices dialog box, select the Port number. 2. Click Modify. The Device Modify dialog box is displayed. 3. Choose the number of ports supported by the cascaded console switch. 4. Click OK. 5. Repeat steps 2 through 4 for each port the user wants to assign a device type.

  • Page 66: Changing The Display Behavior

    Changing the Display Behavior From the Menu dialog box, the display order of servers, switch connection mode, and a time to delay display of the OSD after pressing the Print Scrn key can be changed. The display order setting alters how servers display in several screens, including the Main, Devices, and Broadcast dialog boxes.

  • Page 67: Selecting The Display Order Of Servers

    2. Click OK. Setting Screen Delay Time Setting a time to delay the display of the OSD enables you to complete a soft switch without displaying the OSD. To perform a soft switch, see the “Soft Switching” section in this chapter.

  • Page 68: Controlling The Status Flag

    Name or EID number or to change the flag color, opacity, display time, and location on the desktop. Table 6-4: OSD Status Flags Flag HP IP Console Switch User Guide Description Flag type by Name Flag type by EID number...

  • Page 69: Accessing The Flag Dialog Box

    1. Press the Print Scrn key. The Main dialog box is displayed. 2. Click Setup. The Setup dialog box is displayed. 3. Click Flag. The Flag dialog box is displayed. Figure 6-8: Flag dialog box 6-18 HP IP Console Switch User Guide...

  • Page 70: Displaying The Status Flag

    NOTE: Changes made to the position flag are not saved until you click OK in the Flag dialog box. 6. Click OK to save settings. -or- Click X to exit without saving settings. HP IP Console Switch User Guide Local Port Operation 6-19...

  • Page 71: Broadcasting To Servers

    Broadcasting Keystrokes—The keyboard statistics must be identical for all servers receiving a broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes must be the same on all keyboards. While the switch attempts to send keystrokes to the selected servers simultaneously, some servers can inhibit and thereby delay the transmission.

  • Page 72: Accessing Broadcast Dialog Box

    To access the Broadcast dialog box: 1. Press the Print Scrn key. The Main dialog box is displayed. 2. Click Setup, Broadcast. The Broadcast dialog box is displayed. Figure 6-10: Broadcast dialog box HP IP Console Switch User Guide Local Port Operation 6-21...

  • Page 73: Broadcasting Selected Servers

    Broadcast Enable checkbox. Setting up a Scan Pattern In Scan mode, the console switch automatically scans port to port (server to server). You can select up to 16 servers from a list of all servers attached to your unit. You can display the list by either server name or EID number by clicking the appropriate button.

  • Page 74: Accessing The Scan Dialog Box

    To access the Scan dialog box: 1. Press the Print Scrn key. The Main dialog box is displayed. 2. Click Setup, Scan. The Scan dialog box is displayed. Figure 6-11: Scan dialog box HP IP Console Switch User Guide Local Port Operation 6-23...

  • Page 75: Adding Servers To The Scan List

    1. In the Scan dialog box, click the server to be removed. -or- Double-click a server name or port. -or- Click Clear to remove all servers from the scan list. 2. Click OK. 6-24 HP IP Console Switch User Guide...

  • Page 76: Starting Scan Mode

    NOTE: If a password has been previously set, you must to enter the password before you can access the Security dialog box. HP IP Console Switch User Guide Local Port Operation 6-25...

  • Page 77: Accessing The Security Dialog Box

    1. Press the Print Scrn key. The Main dialog box is displayed. 2. Click Setup. The Setup dialog box is displayed. 3. Click Security. The Security dialog box is displayed. Figure 6-12: Security dialog box 6-26 HP IP Console Switch User Guide...

  • Page 78: Changing The Password

    Energy Star. 5. (Optional) Click Test to activate the screen saver test, which lasts 10 seconds and returns you to the Security dialog box. 6. Click OK. HP IP Console Switch User Guide Local Port Operation ® compliant. Otherwise,...

  • Page 79: Logging On To Switch

    4. Click OK if you want to eliminate the password. Enabling Screen Saver Mode without Password Protection To enable the screen saver mode without password protection: 1. If your console switch does not require a password to gain access to the Security dialog box, proceed to step 2. -or- If your console switch is password protected, see the previous procedure, then go to step 2.

  • Page 80: Exiting Screen Saver Mode

    2. Click OK. To immediately activate the screen saver, press the Print Scrn key, then press the Pause key. This command only works when the user is connected to a server. HP IP Console Switch User Guide Local Port Operation 6-29...

  • Page 81: Managing Server Tasks Using The Osd

    Local Port Operation Managing Server Tasks Using the OSD You can manage the IP Console Switch system from the Commands menu with the OSD, including engaging Scan and Broadcast modes, managing user connections, running diagnostics, and updating your firmware. Table 6-5: Commands to Manage Routine Task for your Servers...

  • Page 82: Accessing The Commands Menu

    To access the Commands menu: 1. Press the Print Screen key. The Main dialog box is displayed. 2. Click Commands. The Commands dialog box is displayed. Figure 6-13: Commands dialog box HP IP Console Switch User Guide Local Port Operation 6-31...

  • Page 83: Viewing And Disconnecting User Connections

    To view current user connections: 1. Press the Print Scrn key. The Main dialog box is displayed. 2. Click Commands. The Commands dialog box is displayed. 3. Click User Status. The User Status dialog box is displayed. 6-32 HP IP Console Switch User Guide...

  • Page 84: Disconnecting A User

    1. Press the Print Scrn key. The Main dialog box is displayed. 2. Click Commands, User Status. The User Status dialog box is displayed. Figure 6-14: User Status dialog box HP IP Console Switch User Guide Local Port Operation 6-33...
  • Page 85 NOTE: If the User Status dialog box has changed since it was last displayed, the mouse cursor becomes an hourglass as the list automatically updates. No mouse or keyboard input is accepted until the list update is complete. 6-34 HP IP Console Switch User Guide...

  • Page 86: Running System Diagnostics

    You can validate the integrity of your system with the Run Diagnostics command. This command checks the main board functions subsystems (memory, intra-board communications, console switch control, and the video channels) for each system controller. When you select Run Diagnostics, you receive a warning indicating that all users (remote and local) will be disconnected.
  • Page 87 3. Click Run Diagnostics. A warning message is displayed, indicating that all users will be disconnected. Figure 6-16: Diagnostics Warning 4. Click OK to begin. –or- Click X, or press the Esc key to exit the dialog box without running a diagnostic test. 6-36 HP IP Console Switch User Guide...
  • Page 88 Figure 6-17: Diagnostics dialog box Test Memory Test Firmware CRC Comm Interfaces HP IP Console Switch User Guide Description Reports the condition of the main board RAM. This indicator displays the results of the memory tests performed at system reboot.
  • Page 89 Adapters that have been connected successfully in the past and are apparently powered down. Indicates the number of Interface Adapters that have been detected but are either unavailable for connection or have dropped packets during the ping tests. HP IP Console Switch User Guide...
  • Page 90 8. (Optional) If you have any suspect Interface Adapters, you can click the Display button. The Suspect Interface Adapter dialog box is displayed. Figure 6-18: Suspect IAs dialog box HP IP Console Switch User Guide Local Port Operation 6-39...

  • Page 91: Resetting The Ps/2 Mouse

    If your PS/2 mouse locks up, you can re-establish operation of these peripherals by issuing a reset command. The reset command sends a key sequence to the server, which causes the mouse settings to be sent to the console switch. With communication reestablished between the server and the console switch, functionality is restored to the user.

  • Page 92: Displaying Version Information

    The Version dialog box enables you to view IP Console Viewer versions, as well as keyboard and mouse information for the currently selected server. For optimum performance, keep your firmware current. NOTE: Provide the application version number, Figure 6-20, when communicating with HP customer service centers. To display version information: 1.
  • Page 93 The top section identifies the digitizer subsystem versions. The center section identifies the current network settings. NOTE: Provide the application version number, Figure 6-20, when communicating with HP customer service centers. Figure 6-21: Digital Version dialog box 6-42 HP IP Console Switch User Guide...
  • Page 94 Local Port Operation -or- Click IA to access the IA Selection dialog box to view individual Interface Adapter cable version information. The IA Selection dialog box is displayed. Figure 6-22: IA Selection dialog box HP IP Console Switch User Guide 6-43...
  • Page 95 3. To view the selected Interface Adapter cable, click Version. The IA Version dialog box is displayed. NOTE: Provide the application version number, Figure 6-19, when communicating with HP customer service centers. Figure 6-23: IA Version dialog box 4. Click X to exit. 6-44 HP IP Console Switch User Guide...

  • Page 96: Upgrading Firmware Using Tftp

    The HP IP Console Switch FLASH upgrade feature enables you to update the IP Console Switch with the latest available firmware. To update the IP Console Switch, you need a Trivial File Transfer Protocol (TFTP) server on the terminal or PC that performs upgrades. After the TFTP has been enabled, upgrade the FLASH firmware, then upgrade the IP Console Switch firmware.

  • Page 97: Enabling Tftp For Windows 2000 And Windows Xp

    5. In the Open box on the Run Installation Program page, enter the path to the location of the extracted files. 6. From the EqmTFTPS Setup page, click Install. 7. Click Finish. 8. From the Add/Remove Program page, click Close. HP IP Console Switch User Guide...

  • Page 98: Enabling Tftp For Linux

    2. Download the file by entering the following command: etc/tftpboot/filename 3. Enter Quit. If the TFTP was configured correctly, the preceding steps should transfer the file to the current directory. HP IP Console Switch User Guide Upgrading Firmware using TFTP...

  • Page 99: Configuring Tftp For Windows

    Windows 2000 or Windows XP a. From the Start menu, select Run. b. At the prompt, enter Secure TFTP Service window is displayed. Figure 7-1: Secure TFTP Service window in the Open: field, then click OK. The eqmtftpc HP IP Console Switch User Guide...
  • Page 100 To enable GET access or PUT access to that directory, select the GET Access or the PUT Access checkbox. d. Click OK. The added directory is displayed in the list. Figure 7-2: Secure TFTP Directory dialog box HP IP Console Switch User Guide Upgrading Firmware using TFTP...

  • Page 101: Updating The Ip Console Switch

    2. Connect the other end of the above serial cable to the serial port on the IP Console Switch. 3. Plug the supplied power cord in to the rear of the IP Console Switch and then in to a valid power source.
  • Page 102 Enter a name for the description, and click OK. The Connect To window is displayed. c. Select the Communication Port that is connected to the KVM switch through a serial cable, then click OK. The COM1 Properties window is displayed.
  • Page 103 Press the Enter key to return to the Configuration menu. Scroll down to the Save setup as dfl option, and press the Enter key. h. Scroll down the Configuration menu to the Exit from Minicom option, and press the Enter key. at the minicom-s HP IP Console Switch User Guide...
  • Page 104 From the Linux Red Hat 7.2 and 7.3 command prompt, enter Minicom. soon as a connection is established, the Main menu for the IP Console Switch is displayed. Follow the on-screen options to configure the IP Console Switch. The IPViewer HyperTerminal menu with six options is displayed.
  • Page 105 Upgrading Firmware using TFTP 6. Select Option 2—Firmware Management. The Firmware Management menu is displayed. Figure 7-4: Firmware Management menu 7-10 HP IP Console Switch User Guide...
  • Page 106 9. Enter Y at the prompt to download the upgrade file from the given IP address. The IP Console Switch begins upgrading. CAUTION: Do not cycle power to the IP Console Switch during this process. A loss of power might render the IP Console Switch inoperable and require that the unit be returned to the factory for repair.

  • Page 107: Updating The Ip Console Switch Through The Ip Console Viewer

    Upgrading Firmware using TFTP Updating the IP Console Switch through the IP Console Viewer 1. Select the IP Console Switch, and click the Manage Console Switch icon. The IP Console Viewer window is displayed. Figure 7-5: IP Console Viewer window...
  • Page 108 Upgrading Firmware using TFTP 2. Select the Tools tab, and click the Upgrade Console Switch Firmware icon. Figure 7-6: Tools tab HP IP Console Switch User Guide 7-13...
  • Page 109 Filename: field (for example, C:\Download\HP\FL0109.fl). NOTE: For Linux operating systems a path name is not required; however, the firmware images should be saved in the TFTPBoot folder. Figure 7-7: Upgrade Console Switch Firmware dialog box 7-14 HP IP Console Switch User Guide...
  • Page 110 5. Click Upgrade. CAUTION: Do not cycle power to the IP Console Switch during this process. A loss of power might render the IP Console Switch inoperable and require that the unit be returned to the factory for repair. Be patient; the update can take as long as 10 minutes.

  • Page 111: Establishing Lan Connections

    Switch to the network, then power on all attached systems. The current IP Console Switch system open network ports are 2068, 8192, 3211, and 161. Upgrading FLASH Firmware IMPORTANT: The latest FLASH firmware can be found on the HP website at http://h18004.www1.hp.com/products/servers/proliantstorage/rack-options/kvm/index- console.html.
  • Page 112 9. From the Firmware Management menu, enter 10. Enter the IP address of the TFTP server. 11. Enter the path and name of the FLASH file, for example HP IP Console Firmware version X.X.X, and press the Enter key. NOTE: For Linux operating systems a path name is not required; however, the firmware images should be saved in the TFTPBoot folder.

  • Page 113: Analyzing Flash Failures

    15. Click X to exit the IPViewer Hyper Terminal window. Analyzing FLASH Failures At times a FLASH update fails. Unlike the IP Console Switch, which returns a failure message when it encounters any problems, a FLASH update failure gives no direct indications that a failure occurred.

  • Page 114: Upgrading Interface Adapter Firmware

    1. Press the Print Scrn key. The Main dialog box is displayed. 2. Click Commands. The Commands dialog box is displayed. 3. Click IA Status. The IA Status dialog box is displayed. Figure 7-9: IA Status dialog box HP IP Console Switch User Guide Upgrading Firmware using TFTP 7-19...
  • Page 115 Figure 7-10: IA Upgrade dialog box 5. Click OK. 6. Press the Esc key to return to the Main dialog box. The OSD IP Console Switch indicators are displayed as OSD IP Console Switch indicators changes to the upgrade is complete.
  • Page 116 1. Click Version in the Commands dialog box. The Version dialog box is displayed. NOTE: Provide the application version number, Figure 7-11, when communicating with HP customer service centers. Figure 7-11: Version dialog box HP IP Console Switch User Guide Upgrading Firmware using TFTP 7-21...
  • Page 117 Upgrading Firmware using TFTP 2. Click IA. The IA Selection dialog box is displayed. Figure 7-12: IA Selection dialog box 7-22 HP IP Console Switch User Guide...
  • Page 118 NOTE: Provide the application version number, Figure 7-11, when communicating with HP customer service centers. Figure 7-13: IA Version dialog box 4. Click Load Firmware. HP IP Console Switch User Guide Upgrading Firmware using TFTP 7-23...

  • Page 119: Troubleshooting

    Local user cannot activate and/or view the OSD, and the flag disappears. The OSD is distorted or not readable on the local port video display. HP IP Console Switch User Guide Troubleshooting Solution • Be sure that the power source is valid.
  • Page 120 Compaq legacy console switch. After approximately one minute, the Compaq legacy console switch will return to normal functionality. Refer to the HP IP Software Guide included in the Rack Products Documentation CD included with this product. All Compaq legacy console switches must be upgraded with SoftPaq firmware version 2.1.0...

  • Page 121: Regulatory Compliance Notices

    (for example, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. HP IP Console Switch User Guide Regulatory Compliance Notices...

  • Page 122: Class A Equipment

    • Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected. • Consult the dealer or an experienced radio or television technician for help. HP IP Console Switch User Guide...

  • Page 123: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. HP IP Console Switch User Guide Regulatory Compliance Notices...

  • Page 124: Cables

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. HP IP Console Switch User Guide...

  • Page 125: European Union Notice

    EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) – Electromagnetic Immunity • EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics • EN61000-3-3 (IEC61000-3-3) – Power Line Flicker • EN60950 (IEC950) – Product Safety HP IP Console Switch User Guide Regulatory Compliance Notices...

  • Page 126: Japanese Notice

    Regulatory Compliance Notices Japanese Notice BSMI Notice HP IP Console Switch User Guide...

  • Page 127: Appendix B Electrostatic Discharge

    • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. HP IP Console Switch User Guide Electrostatic Discharge...

  • Page 128: Grounding Methods To Prevent Electrostatic Damage

    Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have a HP authorized reseller install the part. For more information on static electricity or assistance with product installation, contact your authorized reseller.

  • Page 129: Power Cord Set Requirements

    The power cord set meets the requirements for use in the country where you purchased your equipment. The voltage selection switch enables you to select the appropriate line voltage for your server. Power cord sets for use in other countries must meet the requirements of the country where you use the server.

  • Page 130: Country-Specific Requirements

    3-conductor, 1.0 mm conductor size. Wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7A, 125V) configuration. Accredited Agency EANSW CEBC DEMKO SETI NEMKO SEMKO Applicable Note Numbers conductor size. Power HP IP Console Switch User Guide...
  • Page 131 Version dialog box 6-41 activity indicator 1-4, 2-3 adding servers 2-20 adjusting the mouse acceleration 2-19 authorized reseller xiii benefits 1-3 HP IP Console Switch User guide cables FCC compliance statement A-4 cascading console switches 5-1 legacy console switches 5-1, 6-12...
  • Page 132 B-2 Index-2 hardware configuration 1-5, 2-14, 7-6 Expansion Module installation 3-3 heel straps, using B-2 help resources 6-6 HP IP Console Switch See IP Console Switch HP website xiii HyperTerminal 2-15, 7-7 indicators activity 1-4 OSD switch 6-3...
  • Page 133 1-4, 1-5 mouse compliance statement A-4 network connecting to LAN 7-16 hardware configuration 1-5 setting up 2-3 HP IP Console Switch User guide optional items 2-2 OSD (on-screen display) broadcasting to servers 6-20 changing 6-15 configuring 6-8 device type assignment 6-12...
  • Page 134 6-35 technical support xii telephone numbers xii, xiii TFTP enabling 7-1 server requirement 7-1 tiering console switches 5-2 tools, required installation 2-2 upgrading firmware 7-1 user connections, viewing current 6-32 UTP CAT5 cable 3-1 HP IP Console Switch User guide...
  • Page 135 Velcro-mount installation 3-7 version information 6-41 video connector 1-5 HP IP Console Switch User guide wall plug specifications C-2 websites, HP xiii Index Index-5...

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