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Panasonic WV-NS950 Setup Instructions

Network camera
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WV-NS950, WV-NS954
Model Nos.
WV-NW960, WV-NW964
WV-NS950
WV-NS954
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.

Network Camera

Setup Instructions
WV-NW960
WV-NW964

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Summary of Contents for Panasonic WV-NS950

  • Page 1: Network Camera

    Network Camera Setup Instructions WV-NS950, WV-NS954 Model Nos. WV-NW960, WV-NW964 WV-NS950 WV-NW960 WV-NS954 WV-NW964 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

  • Page 2: Table Of Contents

    CONTENTS Preface ..........................3 About these operating instructions ................3 Trademarks and registered trademarks ..............3 Viewer software ......................3 Display the setup menu and configure the settings of the camera using a PC ....4 How to display the setup menu ................... 4 How to operate the setup menu ..................

  • Page 3: Preface

    Preface About these operating instructions There are 3 sets of operating instructions for the WV-NS950/NS954, WV-NW960/NW964 as follows. • Installation Guide • Operating instructions • Setup Instructions • WV-NS950/NS954 Network camera (for indoor use) (hereinafter WV-NS950 series) • WV-NW960/NW964 Network camera (for outdoor use) (hereinafter WV-NW960 series) These Setup Instructions contain descriptions of how to operate this product* using a PC via a network and of how to configure the settings.

  • Page 4: Display The Setup Menu And Configure The Settings Of The Camera Using A Pc

    Display the setup menu and configure the settings of the camera using a PC The settings of the camera can be configured on the setup menu. The setup menu is only operable by users whose access level is "1. Administrator". How to display the setup menu Step 1 Display the "Live"...

  • Page 5: How To Operate The Setup Menu

    How to operate the setup menu Important: When there are two or more [SET] buttons on the page, click the respective button to the edited setting item. <Example> Menu buttons Setup page Step 1 Click the desired button in the frame on the left of the window to display the respective setup menu.

  • Page 6: About The Setup Menu Window

    About the setup menu window !2 Status display area q [Live] button w [Basic setup] button e [Camera setup] button r [Multi-screen setup] button !3 Setup page t [Alarm setup] button y [Authentication setup] button u [Server setup] button i [Network setup] button o [Schedule setup] button !0 [Maintenance] button !1 [Help] button...
  • Page 7 [Network setup] button Click this button to display the "Network setup" page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmission function can be con- figured on the "Network setup"...

  • Page 8: Configure The Basic Settings Of The Camera [Basic Setup]

    Configure the basic settings of the camera [Basic setup] The basic settings such as time and date and camera name, and the settings relating to the NTP server and the SD memory card can be configured on the "Basic setup" page. The "Basic setup"...
  • Page 9 • SD memory card error LED: This LED will light [Alarm status port] when the SD memory card is unavailable to save When selecting "real time" for "Alarm status update images. [Red] mode", designate a port number to which the status •...
  • Page 10 Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the "Basic setup" page. ( pages 4 and 5: How to display/operate the setup menu) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page.
  • Page 11 OFF: Stops saving images on the SD memory card When the "E-mail notification" function or the when the SD memory card becomes full. "Panasonic alarm protocol" function is used to provide Default: OFF notification of the remaining space of the SD memory...
  • Page 12 Note: Notes: The overwrite setting will be as follows according to • When "FTP error" is selected for "Save trigger", the "Save trigger" setting. images will be saved with the image capture size FTP error: Will not be overwritten selected on the [FTP] tab of the "Network setup" Alarm input: Will be overwritten page.
  • Page 13 • Save/obtain the alarm logs, the manual logs, the FTP error logs and the system logs • Save/obtain images recorded using the SD memory recording function of Panasonic's net- work disk recorder. • Play/download images on the SD memory card •...
  • Page 14 Copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the "Basic setup" page. ( pages 4 and 5: How to display/operate the setup menu) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select "Allow"...
  • Page 15 Possible number of images that can be saved on the SD memory card (as indications) Important: The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject to the SD memory card. Image capture size: VGA Size of SD Image quality...
  • Page 16 Configure the settings relating to the logs [LOG] Click the [LOG] tab on the "Basic setup" page.( pages 4 and 5: How to display/operate the setup menu) Important: When "Without time and date" is selected for "File name" on the [FTP] tab on the "Network setup" page ( page 58), FTP error log and associated images will not be saved.
  • Page 17 How the logs and images are saved depending on the settings for "Alarm" [LOG] tab [SD memory card] tab Logs and associated images Alarm: Save logs SD memory card Save trigger Logs: Up to 5 000 logs will be kept. When more than 5 000 logs are filed, the older logs will be overwritten by the newer logs.
  • Page 18 How the logs and images are saved depending on the settings for "Manual" [LOG] tab [SD memory card] tab Logs and associated images Manual: SD memory Save trigger Overwrite Save logs card Logs: Up to 5 000 logs will be kept. When more than 5 000 logs are filed, the older logs will be overwritten by the newer logs.
  • Page 19 [LOG] tab [SD memory card] tab Logs and associated images Manual: SD memory Save trigger Overwrite Save logs card Logs: Logs will not be saved. Not use – – Images: Images will not be saved. How the logs and images are saved depending on the settings for "FTP error" [LOG] tab [SD memory card] tab Logs and associated images...

  • Page 20: Configure The Settings Relating To Images And Audio [Camera Setup]

    Configure the settings relating to images and audio [Camera setup] The settings relating to JPEG/MPEG-4 images and camera operations such as the settings of image quality, preset positions, audio, etc. can be configured on this page. The "Camera setup" page has 4 tabs; the [JPEG/MPEG-4] tab, the [Cam Function] tab, the [Image/Position] tab and the [Audio] tab.
  • Page 21 I MPEG-4 setup Click the [JPEG/MPEG-4] tab on the "Camera setup" page. ( pages 4 and 5: How to display/operate the setup menu) Configure the settings relating to MPEG-4 image such as "Max bit rate (per 1 client)", "Image capture size", "Image quality", etc.
  • Page 22 When it is unnecessary to fix the port number for [Multicast TTL] MPEG-4 image transmission such as when using in Enter the multicast TTL value. a particular LAN environment, it is recommended to Available value: 1 - 254 select "Unicast port (AUTO)". Default: 16 Unicast port (MANUAL): Up to 8 users can access a single camera concurrently.
  • Page 23 Configure the settings relating to the camera title and the camera operations [Cam Function] Click the [Cam Function] tab on the "Camera setup" page. ( pages 4 and 5: How to display/operate the setup menu) Configure the settings relating to camera title and the camera operations on this page. useful to automatically set the camera in a specific mode when the power of the camera is turned on.
  • Page 24 [Stabilizer] Select whether or not to use the camera's stabilizer Note: function. This function is effective, for example, when When "ON" is selected, the panning/tilting degree the camera is installed on a utility pole. and the zoom factor will be displayed at the position ON: Vibration is reduced.
  • Page 25 Configure the settings relating to images and the preset positions [Image/Position] Click the [Image/Position] tab on the "Camera setup" page. ( pages 4 and 5: How to display/operate the setup menu) When the [SETUP>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.
  • Page 26 Configure the settings relating to image quality ("Image Adjust" setup menu) Click the [SETUP>>] button of "Image Adjust" on the [Image/Position] tab of the "Camera setup" page. ( page 25) The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied immediately to the currently displayed image on the [Image/Position] tab.
  • Page 27 [Mask area] [Black & white mode] When "OFF" is selected for "Super Dynamic 3", it is Select switching between the colour mode and the black possible to compensate for backlight by masking the & white mode. brighter area. ON: The black & white mode is selected. Refer to page 29 for descriptions of how to mask.
  • Page 28 [Pedestal level] Notes: Adjust the black level of images by moving the cursor. • Under the following conditions, colour may not be When the cursor is moved to the "+" direction, images faithfully processed. In these cases, select "AWC". will become brighter. When the cursor is moved to the •...
  • Page 29 Set mask areas When "OFF" is selected for "Super Dynamic 3", it is possible to compensate for backlight by masking brighter areas. Step 1 Step 3 Display the setup menu of "Image Adjust". ( page 26) Click the divided areas to be masked. →...
  • Page 30 Configure the settings relating to the preset positions ("Preset No." setup menu) Click the [SETUP>>] button of "Preset Position" on the [Image/Position] tab of the "Camera setup" page. ( page 25) It is possible to register, edit and delete the preset positions on this page. When the focus, brightness, zoom factor are adjusted, the adjustment will be applied immediately to the currently displayed image on the [Image/Position] tab.
  • Page 31 [Preset No.] Available characters: 0-9, A-Z and the following marks. [SET] button: When the position of the camera is deter- !"#$%&‘()*+,-./:; =? mined using the [ZOOM] buttons, the [FOCUS] but- Number of characters for the preset ID: 0 - 16 char- tons, the [BRIGHTNESS] buttons and the control acters pad/buttons, click this button after selecting the...
  • Page 32 FOCUS buttons Panning, tilting and zooming operations can also be car- BRIGHTNESS buttons ried out on the [Image/Position] tab. Control pad/buttons Refer to Operating Instructions for descriptions of how [CLOSE] button to operate these buttons/pad. Click this button to close the "Preset No." setup menu. Configure the settings relating to the auto pan function ("Auto Pan"...
  • Page 33 Control pad/buttons [PRESET] Select from registered preset items. Refer to Operating Instructions for descriptions of how to operate these buttons/pad. [GO] button Panning, tilting and zooming operations can also be car- The camera moves to the selected preset position. ried out on the [Image/Position] tab. [CLOSE] button Click this button to close the "Auto pan"...
  • Page 34 the TELE side allows users to obtain correct focus at BRIGHTNESS buttons storing zoom operation. The programmed quantity is Control pad/buttons selectable from the following. The patrol operation angle [PRESET] ranges from 0 degree to –90 degrees. The digital flip Refer to Operating Instructions for how to operate the function is disabled.
  • Page 35 • When selecting "Zone No" after selecting "Gray" for ZOOM buttons "Mode", a mask will be displayed at the center of the FOCUS buttons image display area and will start blinking while BRIGHTNESS buttons changing its colour as follows. Control pad/buttons Dark gray →...
  • Page 36 [Audio output port (PC to Camera)] Note: Enter the transmission port number (the port number on When selecting a smaller value for "Total bit rate" the camera used to receive audio data transmitted from ( page 54) while putting a priority on the JPEG/ the PC).

  • Page 37: Configures The Multi-Screen Settings [Multi-Screen Setup]

    The following cameras are applicable for the multi-screen display. (as of December 2007) WV-NF284 series, WV-NS202 series, WV-NP240 series, WV-NP1000 series, WV-NW470S series, WV-NP472, WV- NS320 series, WV-NW484S series, WV-NS950 series, WV-NW960 series [Camera title] Enter the title of the camera. The entered camera title will be displayed on a multi-screen.

  • Page 38: Configure The Alarm Settings [Alarm Setup]

    Configure the alarm settings [Alarm setup] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on this page. The "Alarm setup" page has 3 tabs; the [Alarm] tab, the [VMD area] tab and the [Notification] tab. The terminal alarms 1, 2, and 3 indicate the EXT I/Os 1, 2, and 3, respectively ( Installation Guide).
  • Page 39 The command alarm is the function that provides notifi- Available port number: 1 - 65535 cation of a Panasonic protocol alarm from the other Default: 8181 cameras. When "ON" is selected, alarm actions will be performed between multiple cameras.
  • Page 40 Patrol 3: When a terminal alarm 3 is detected, the cam- Patrol 1: When an alarm is detected through the motion era will start the patrol 3 operation.* detector, the camera will start the patrol 1 action.* Default: OFF Default: OFF "AUX"...
  • Page 41 • Number of images Select the number of images to be transmitted from the following. 1 pic/2 pics/3 pics/4 pics/5 pics/6 pics/7 pics/8 pics/ 9 pics/10 pics/20 pics/ 30 pics/50 pics/100 pics/ 200 pics/300 pics/500 pics/1000 pics/2000 pics/ 3000 pics/5000 pics Default: 100 pics •...
  • Page 42 Configure the settings relating to the alarm out terminal Click the [Alarm] tab on the "Alarm setup" page. ( pages 4 and 5: How to display/operate the setup menu) I Alarm output terminal setup The settings relating to the alarm out terminal can be configured in this section. The settings for the alarm output ter- minal can be configured only when "Alarm output"...

  • Page 43: Set The Vmd Areas [Vmd Area]

    Set the VMD areas [VMD area] Click the [VMD area] tab on the "Alarm setup" page. ( pages 4 and 5: How to display/operate the setup menu) The video motion detection areas can be set on this page. The VMD areas can be set for each preset position (up to 256 areas). When motion is detected in the set area, the alarm action will be performed.
  • Page 44 Configure to detect motion in areas without the preset positions Configure whether or not to detect motion when the camera is not at the preset position by setting the detection sen- sitivity. The sensitivity can be set by configuring "VMD area setting except Preset position". When determining whether to detect motion even when the camera is not at the preset position, all areas except areas used for the time and date display of "OSD position"...
  • Page 45 Set the VMD areas for each preset position Important: • The VMD function will be carried out only when the camera is at the preset position. • When the settings are being configured on the setup menu, sometimes the VMD function may not work correctly. Step 1 Step 3 Select a preset position number to which the VMD area...
  • Page 46 Step 5 Step 6 Select the detection sensitivity from the following. The Click the [SET] button after completing the settings. selected detection sensitivity will be applied to all the VMD areas. Important: 1 (Super high)/2/3/4 (High)/5 (Middle)/6 (Low) The setting will not be applied unless the [SET] but- Default: Middle ton is clicked.
  • Page 47 Configure the settings relating to the mail notification [Notification] Click the [Notification] tab on the "Alarm setup" page. ( pages 4 and 5: How to display/operate the setup menu) I E-mail notification setup The settings relating to the alarm mail can be configured in this section. To provide notification of an alarm occur- rence by e-mail, it is necessary to configure the settings of the mail server.
  • Page 48 Click the [Notification] tab on the "Alarm setup" page. ( pages 4 and 5: How to display/operate the setup menu) I Panasonic alarm protocol setup The settings relating to Panasonic alarm protocol can be configured in this section. I Panasonic alarm protocol...

  • Page 49: Configure The Settings Relating To The Authentication [Authentication Setup]

    Configure the settings relating to the authentication [Authentication setup] The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be con- figured on this page. The "Authentication setup" page has 2 tabs of the [User] tab and the [Host] tab. Configure the settings relating to the user authentication [User] Click the [User] tab on the "Authentication setup"...
  • Page 50 Configure the settings relating to the host authentication [Host] Click the [Host] tab on the "Authentication setup" page. ( pages 4 and 5: How to display/operate the setup menu) The settings to restrict PCs (IP address) from accessing the camera can be configured on this page. [Access level] Select the access level of the host from the following.

  • Page 51: Configure The Settings Of The Servers [Server Setup]

    Configure the settings of the servers [Server setup] The settings relating to the mail server and the FTP server can be configured on this page. The "Server setup" page has 2 tabs; the [Mail] tab and the [FTP] tab. Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the "Server setup"...
  • Page 52 Configure the settings relating to the FTP server [FTP] Click the [FTP] tab on the "Server setup" page. ( pages 4 and 5: How to display/operate the setup menu) The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP mode] Select "Passive"...

  • Page 53: Configuring The Network Settings [Network Setup]

    Configuring the network settings [Network setup] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on this page. The "Network setup" page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP] tab. Configure the network settings [Network] Click the [Network] tab on the "Network setup"...
  • Page 54 [Default gateway] [Line speed] When not using the DHCP function, enter the default Select the line speed for data transmission from the fol- gateway of the camera. lowing. It is recommended to use the default setting Default: 192.168.0.1 "AUTO". AUTO: Line speed will be applied automatically. <Unavailable IP addresses for the default gate- 100M-FULL: 100 Mbps full-duplex way>...
  • Page 55 Notes: • The port forwarding function changes a global IP address to a private IP address, and "Static IP masquerade" and "Network Address Translation (NAT)" have this function. This function is to be set in a router. • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respec- tive port number for each camera and address translation by using the port forwarding function.
  • Page 56 Configure the settings relating to DDNS [DDNS] Click the [DDNS] tab on the "Network setup" page. ( pages 4 and 5: How to display/operate the setup menu) The settings relating to DDNS can be configured on this page. When accessing the camera via the Internet from the network environment of which the global IP address is obtained using DHCP, the DDNS function is necessary.
  • Page 57 Configure the settings relating to SNMP [SNMP] Click the [SNMP] tab on the "Network setup" page. ( pages 4 and 5: How to display/operate the setup menu) The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager.
  • Page 58 Configure the settings relating to the FTP periodic transmission [FTP] Click the [FTP] tab on the "Network setup" page. ( pages 4 and 5: How to display/operate the setup menu) I FTP periodic transmission The settings relating to the periodic transmission of images to an FTP server can be configured in this section. To transmit images to an FTP server periodically, it is necessary to configure the settings of the FTP server in advance.
  • Page 59 [Interval] [Image capture size] Select the interval for the FTP periodic transmission Select "QVGA" or "VGA" for the image capture size of from the following. the images to be transmitted using the FTP periodic 1 sec/2 sec/3 sec/4 sec/5 sec/6 sec/10 sec/15 sec/ transmission.
  • Page 60 How to delete the set schedule Step 1 Uncheck the check box of the set day of the week. Step 2 Click the [SET] button after completing the settings. → The result will be displayed at the bottom of the win- dow.

  • Page 61: Configure The Settings Relating To The Schedules [Schedule Setup]

    Configure the settings relating to the schedules [Schedule setup] On the "Schedule" page, it is possible to determine time zones for when the following are available. • Alarm permission (Alarm input will be received only in the specified time zone.) •...

  • Page 62: Maintenance Of The Camera [Maintenance]

    Step 3 Note: The schedules displayed at the bottom of the win- Click [i] to select the start time and the end time of the dow can be identified by colours assigned to each schedule. schedule. When unnecessary to specify the time zone in the selected day of the week, select "24 hours".
  • Page 63 "ns954_xxxxx.img". (Use “ns954_xxxxx.img” even when the model in use is How to upgrade the firmware any of WV-NS950, WV-NW960 or WV-NW964.) Step 1 ("xxxxx" indicates the version of the firmware.) Contact the dealer and download the latest firmware •...
  • Page 64 Initialize/restart the camera [Initialization] Click the [Initialization] tab of the "Maintenance" page. ( pages 4 and 5: How to display/operate the setup menu) Initialization of the settings and data of the camera and restarting of the camera can be performed on this page. [Restart] Click the [Execute] button to restart the camera.

  • Page 65: Viewing Help

    Viewing Help If you want to know anything about operation or setup methods on screen, display the "Help" screen. Displaying the Help screen Setup screen Step 1 Click the [Setup] button. → The setup screen is displayed. Clicking an underlined item win display the "Help" pop-window.

  • Page 66: About The Displayed System Log

    About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error Entered user name or password may be incorrect. Check if the mail settings are con- figured correctly. Failed to find POP3 server •...
  • Page 67 Error indications relating to DDNS Category Indication Description Connection error No response from the server • The designated IP address of the DDNS may be incorrect. Check if the DDNS set- tings are configured correctly. • The DDNS server may be down. Ask the network administrator.

  • Page 68: Troubleshooting

    If not, proceed either of the following. • Restart the camera and change the IP address by using the Panasonic IP setup software within 20 minutes after the restart. • Restart the camera with use of the DIP switch. The camera will be initialized and the IP address will return to the default setting "192.168.0.10".
  • Page 69 Reference Symptom Cause/solution pages • Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed? <When the camera and the PC are connected in the same subnet> Are the IP addresses of the camera and the PC set in a common subnet? Or is "Use Proxy Server"...
  • Page 70 Reference Symptom Cause/solution pages • When defocusing is caused by the camera position Images are displayed blurry. being moved, carry out the position refresh to correct the focus. • The slip ring may be dirty. Perform position refresh. Assign the position refresh function to a schedule, Noise is present on images.
  • Page 71 Reference Symptom Cause/solution pages • If the camera always moves to a specific position after turning on the power of the camera, register that posi- The camera does not auto- tion as the home position when convenient. The cam- matically move to the previ- era will automatically move to the registered position ous position when turning on using the self return function when turning on the...
  • Page 72 Reference Symptom Cause/solution pages The AUTO MODE (OFF, home position, auto track, • Check the settings for the self return function. auto pan, preset sequence) of the camera changes. • Are the microphone and the speaker connected cor- Installation rectly and firmly? Guide Confirm that they are connected correctly and firmly.
  • Page 73 Reference Symptom Cause/solution pages • This may occur due to the display adapter and driver combination. When this has occurred, first update the driver of the display adapter to the latest version. If updating the driver does not solve the problem, adjust the hardware acceleration as follows.
  • Page 74 ® When using a PC on which Windows XP Service Pack2 (SP2) is installed ® The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed. Follow the instructions below when the following has occurred. By performing the following solutions, other applica- tions and the security level may not be affected.

  • Page 75: Directory Structure Of Drive B

    LOCAL 00000000 07010112.01 File name.01 Image saved manually (Ex. img_0701010123000001.jpg) 07010112.02 ← Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder ← Destination where log files are to be saved...

  • Page 76: Setting Example Of The Router

    Setting example of the router This camera transmits MPEG-4 images using UDP protocol. To display MPEG-4 images using a router, it is necessary to configure the settings (UDP port setup) of both the camera and the router as below. Step 1 Configure "MPEG-4 setup"...
  • Page 77 Matsushita Electric Industrial Co., Ltd. Osaka, Japan http://panasonic.net Importer's name and address to follow EU rules: Panasonic Testing Centre Panasonic Services Europe GmbH Winsbergring 15, 22525 Hamburg F.R.Germany © 2007 Matsushita Electric Industrial Co., Ltd. All Rights Reserved. N1007-1127 3TR005325BAB...

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