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HP LaserJet 8150, 8150 N,
8150 DN, 8150 HN, and
8150 MFP Printers
User Guide
Use of this electronic document indicates that you accept the
Copyright and License
terms. Copyright 2001 Hewlett-Packard Company
Contents
How to
navigate
Index

Summary of Contents

  • Page 1

    HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, and 8150 MFP Printers User Guide Use of this electronic document indicates that you accept the Copyright and License terms. Copyright 2001 Hewlett-Packard Company Contents How to navigate Index...

  • Page 2

    A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies;...

  • Page 3

    Online Services: For 24-hour access to information over your modem, we suggest these services: World Wide Web Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S. in Europe Continued on next page.

  • Page 4

    Printer drivers may be obtained from the following sites: in China in Japan in Korea in Taiwan or the local driver website http://www.hp.com.cn http://www.jpn.hp.com http://www.hp.co.kr http://www.hp.com.tw http://www.dds.com.tw...

  • Page 5

    Obtaining software utilities and electronic information: For U.S. and Canada: Phone: (661) 257-5565 Fax: (661) 257-6995 Mail: HP Distribution P.O. Box 907 Santa Clarita, CA 91380-9007 U.S.A For Asia-Pacific countries/regions: Contact Mentor Media at (65) 740-4477 (Hong K ong SAR, Indonesia, Philippines, Malaysia, or Singapore).

  • Page 6

    HP Support Assistant compact disc: This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call 1-800-457-1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.

  • Page 7

    HP Service Information: To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). HP Service Agreements: Call 1 (800) 743-8305 (U.S.) or (800) 268-1221 (Canada). For extended service, call 1-800-446-0522.

  • Page 8

    Have your system nearby and your serial number ready when calling. If you know your printer needs repair, call 1-800-243-9816 to locate your nearest HP-Authorized service provider, or call (208) 323-2551 for HP centralized service dispatch. Post-warranty telephone assistance is available to answer your product questions.

  • Page 9

    If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

  • Page 10

    Finnish Swedish Italian Spanish Portuguese In-country/region support numbers Argentina Australia Brazil Canada Chile China Czech Republic Greece Hong Kong SAR Hungary India Continued on next page. Finland: (358) (9) 0203-47288 Sweden: (46) (8) 619-2170 Italy: (39) (2) 264-10350 Spain: (34) (90) 232-1123 Portugal: (351) (1) 441-7199 787-8080 (61) (3) 272-8000...

  • Page 11: Table Of Contents

    Indonesia Korea Korea outside Seoul Japan Malaysia Mexico (Mexico City) Mexico (outside Mexico City) New Zealand Philippines Poland Portugal Russia Singapore Taiwan Thailand Turkey (62) (21) 350-3408 (82) (2) 3270-0700 (82) (080) 999-0700 (81) (3) 3335-8333 (60) (3) 295-2566 01 800-22147 01 800-90529 (64) (9) 356-6640 (63) (2) 894-1451...

  • Page 12: Table Of Contents

    Interpretation ....60 Printer Software ....62 Printer Drivers .

  • Page 13: Table Of Contents

    Overview ....144 Using Features in the Printer Driver Different First Page ... . . 149 Blank Back Page .

  • Page 14: Table Of Contents

    Low ..... . 194 Cleaning the Printer ... . . 197 5 Problem Solving Overview .

  • Page 15: Table Of Contents

    Overview ..... 324 HP Digital Copy Installation ..325 Installation Checklist ..325 Step 1.

  • Page 16: Table Of Contents

    Life ......385 HP Software License Terms ..386 A Specifications Overview .

  • Page 17: Table Of Contents

    Environmental Product Stewardship . 497 Protecting the Environment ..497 Material Safety Data Sheet ..502 Environmental Conformity ..503 Declaration of Conformity ..504 Safety Statements .

  • Page 18

    Introduction Introduction This section explains some of the features of this online user guide as well as tips and tricks to help you use it to its greatest potential. It provides an overview of the following information: ! Navigation Features ! Text Conventions ! Additional Features of Acrobat Reader ! Tips for Use...

  • Page 19: Navigation Features

    Introduction Navigation Features Button Button Name Page Up and Down Arrows Table of Contents Icon This Table of Contents Icon calls up the table of Introduction Icon Index Icon Navigation Features Function The Page Up and Down arrows allow you to scroll page-by-page through the online user guide.

  • Page 20: Text Conventions

    Below is a table that defines the different text formats and what they indicate. Text Format Style Meaning or Function This format is used to represent buttons on the printer, as well as keys on the computer keyboard. Hypertext This format is used to indicate that the text is linked to another page of the document.

  • Page 21: Additional Features Of Acrobat Reader

    Introduction Additional Features of Acrobat Reader In addition to the navigation buttons provided on the right side of the page, Adobe Acrobat Reader has a number of other features that you may find useful. Button Button Name Actual Size Fit Page Fit Visible Width Page Only Page With...

  • Page 22

    Introduction Button Button Name Page With Thumbnails Back Find Zoom Additional Features of Acrobat Reader Function This button displays the page and small images of each page in a window to the left of the screen. This button allows you to go to the previous link or to undo your last change.

  • Page 23: Tips For Use

    To save paper when you are printing this online user guide, you can create a quick set to print 2 pages of the online user guide (N-up printing) on both sides of the paper (duplex printing). See the printer driver help for details on these features.

  • Page 24

    Printer Basics Printer Basics Overview Congratulations on your purchase of an HP LaserJet printer. If you have not done so, see the getting started guide provided with the printer for setup instructions. For detailed information on the HP Digital Copy (that comes with the HP LaserJet 8150 MFP), see the section on page guide provided with the HP Digital Copy.

  • Page 25

    Chapter 1 Printer Basics ! Control Panel Layout ! Paper Handling LED Status Interpretation ! Printer Software Overview...

  • Page 26: Printer Features And Benefits

    Chapter 1 Printer Basics Printer Features and Benefits Speed and Throughput Transmit Once, RIP ONCE technology 32 pages per minute (ppm) on Letter or ISO A4 paper Duty Cycle: 150,000 pages per month on Letter or ISO A4 paper 250 MHz microprocessor...

  • Page 27

    32 MB (8150/8150 N/8150 DN/8150 HN) of RAM, expandable (up to 160 MB) using industry standard 100-pin DIMMs (Dual In-Line Memory Modules) 64 MB (8150 MFP) of RAM, expandable (up to 160 MB) using industry standard 100-pin DIMMs (Dual In-Line Memory Modules) Memory Enhancement technology (MEt) automatically compresses data to use RAM more efficiently 3.2 Gigabyte hard disk (8150 MFP)

  • Page 28

    Chapter 1 Printer Basics Language and Fonts HP PCL 6 HP PCL 5e for compatibility Printer Job Language (PJL) Printer Management Language (PML) 45 scalable TrueType typefaces PostScript Level 3 Emulation standard Paper Handling Options Input " Tray 1: A multipurpose tray for paper, transparencies, labels, and envelopes.

  • Page 29

    Designed for tabletop printing. " Optional 3000-sheet Stacker: One 3000-sheet stacking device. " Optional 3000-sheet Stapler/Stacker: One 3000-sheet stacking device which provides multi-position stapling for up to 50 sheets of paper per document. Continued on next page. Printer Features and Benefits...

  • Page 30

    Printer Basics Input/Output " HP Digital Copy: The flatbed and the automatic document feeder have the ability to copy up to A3 or 11 x 17 size original documents. The automatic document feeder holds up to 50 sheets of paper.

  • Page 31

    Printer Basics Firmware Updates Provides the ability to download firmware electronically. To download the latest firmware, go to http://www.hp.com/go/lj8150_firmware and follow the instructions on the screen. To easily send firmware updates to multiple printers, use HP Web JetAdmin (go to http://www.hp.com/go/webjetadmin).

  • Page 32: Printer Information, Configurations

    32 MB RAM, wide format printing, two 500-sheet trays, and a 100-sheet multipurpose tray. Note The HP LaserJet 8150 requires an optional EIO card to connect to a Macintosh. HP LaserJet 8150 N printer The HP LaserJet 8150 N printer (product number C4266A)

  • Page 33

    The HP LaserJet 8150 DN printer (product number C4267A) comes standard with 32 MB RAM, wide format printing, two 500-sheet trays, a 100-sheet multipurpose tray, an HP JetDirect EIO print server, and a duplexer (for printing on both sides of paper). HP LaserJet 8150 HN printer...

  • Page 34

    Chapter 1 Printer Basics HP LaserJet 8150 MFP printer The HP LaserJet 8150 MFP (product number C4268A) comes standard with 64 MB RAM, wide format printing, hard disk, two 500-sheet trays, a 100-sheet multipurpose tray, a 2000-sheet input tray (tray 4), a 3000-sheet...

  • Page 35: Printer Parts And Locations

    Chapter 1 Printer Basics Printer Parts and Locations Standard Output Bin (Face-down Bin) Control panel Face-up Bin Left door (not shown) Front door On/Off switch Tray 3 Tray 2 Continued on next page. Printer Information Adjustable paper stop Right door...

  • Page 36

    Chapter 1 Printer Basics Power outlet Printer Information Printed Circuit Assembly (formatter board) EIO slots Bidirectional Parallel Port (IEEE-1284) Paper Handling Connector (C-link)

  • Page 37: Accessories And Supplies

    Chapter 1 Printer Basics Accessories and Supplies You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the printer to ensure optimum performance. The printer supports three enhanced input/output (EIO) cards. Other accessories and options are available.

  • Page 38: Suggested Accessories

    Chapter 1 Printer Basics Suggested Accessories 2000-sheet Input Tray (Tray 4) HP Digital Copy Stand Continued on next page. Accessories and Supplies 2 x 500-sheet Input Tray (Trays 4 and 5) Custom Paper Tray HP LaserJet MFP Upgrade Kit Printer...

  • Page 39

    Chapter 1 Printer Basics 5-bin Mailbox with Stapler 7-bin Tabletop Mailbox Continued on next page. Accessories and Supplies 3000-sheet Stapler/Stacker or 3000-sheet Stacker Duplexer HP Fast InfraRed Connect 8-bin Mailbox Envelope Feeder...

  • Page 40

    Hard Disk are available to all users of the printer. The Hard Disk can be write-protected through software for additional security. Windows Users Use HP LaserJet Resource Manager to delete files and manage fonts on a mass storage device (page 86). For more information, see the printer software help.

  • Page 41

    Chapter 1 Printer Basics Macintosh Users Use the HP LaserJet Utility to download fonts and files. See Utility (Macintosh) included with your HP LaserJet Utility software for more information. Note The HP LaserJet Utility is not supported for Traditional Chinese, Simplified Chinese, Korean, Japanese, Czech, Russian, and Turkish.

  • Page 42: Ordering Information

    Chapter 1 Printer Basics Ordering Information Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the HP Customer Care Item Paper Handling 2 x 500-sheet Input Tray 2000-sheet Input Tray...

  • Page 43

    Chapter 1 Printer Basics Item Paper Handling 7-bin Tabletop Mailbox (continued) 8-bin Mailbox 5-bin Mailbox with Stapler 3000-sheet Stacker 3000-sheet Stapler/Stacker Accessories and Supplies Order Description or Use Number Each of the 7 output bins C4783A holds 120 sheets of paper.

  • Page 44

    Chapter 1 Printer Basics Item Paper Handling HP LaserJet MFP (continued) Upgrade Kit Printer Stands Printer Stand Stand for the HP Digital Copy. Accessories and Supplies Order Description or Use Number A copy module that C4166A comes standard with 32 cpm, duplexing, and wide format copying.

  • Page 45

    Toner Cartridge (20,000 pages) Accessories and Supplies Order Description or Use Number HP brand paper for a HPM1120 variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701.

  • Page 46

    Chapter 1 Printer Basics Item Printing Staple Cartridges Supplies (5-bin Mailbox with (continued) Stapler) Staple Cartridges (3000-sheet Stapler/Stacker) Accessories and Supplies Order Description or Use Number 3-pack of staple C3772A car tridges. Each car tridge contains 2000 staples. 3-pack of staple C4791A car tridges.

  • Page 47

    Font DIMM (100-pin) Accessories and Supplies Order Description or Use Number Boosts the ability of the printer to handle large print jobs (maximum 160 MB with HP brand DIMMs) 8 MB C7842A 16 MB C7843A 32 MB C7845A 64 MB...

  • Page 48

    Chapter 1 Printer Basics Item Memory, Fonts, Hard Disk and Mass Storage (continued) Cable and Parallel Cables Interface Accessories Macintosh Network Cable (Requires EIO card) Accessories and Supplies Order Description or Use Number Permanent storage for C2985B fonts and forms. Enables...

  • Page 49

    Enhanced I/O Cards Interface Accessories (continued) HP Fast InfraRed Connect Accessories and Supplies Order Description or Use Number HP JetDirect print server multi-protocol EIO network cards: Ethernet RJ-45 only J3110A Ethernet RJ-45 and J3111A BNC, LocalTalk Token Ring RJ-45 and J3112A...

  • Page 50

    Printer Basics Item Cable and Power Box Interface Accessories (continued) Maintenance Preventive Maintenance Documentation HP LaserJet Printer Family Paper Specification Guide Accessories and Supplies Order Description or Use Number For connecting a multibin C4789A mailbox to the printer when the printer is on a printer stand.

  • Page 51

    Printer Basics Item Documentation PCL 5/PJL Technical (continued) Reference Documentation Package HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, and 8150 MFP Printers User Guide User Documentation Bundle HP 3000-sheet Stacker and HP 3000-sheet Stapler/Stacker (C4779x and C4788x) Installation Guide...

  • Page 52

    Chapter 1 Printer Basics Item Documentation HP 3000-sheet Stacker (continued) and HP 3000-sheet Stapler/Stacker (C4779x and C4788x) User Guide Accessories and Supplies Order Description or Use Number This is an online user C4788-90901 guide provided on compact disc.

  • Page 53: Control Panel Layout

    Chapter 1 Printer Basics Control Panel Layout The control panel includes three indicator lights, six keys, and a 2-line display (16 characters per line). 2-line display Menu Ready Control Panel Layout READY Item - Value + Select Data Attention Cancel...

  • Page 54: Control Panel Lights

    The printer is going offline, please wait. Data The printer has no data to print. Solid The printer has data to print, but is not ready or is offline. Blinking The printer is processing or printing the data. Control Panel Layout...

  • Page 55: Configuration

    Printer Basics Light Indication Attention The printer has no error. Solid The printer has a problem. Turn the printer off and then on. Blinking Action is required. See the control panel display. Configuration Page To print a configuration page, see page 314.

  • Page 56: Control Panel Keys

    Exits the control panel menus. (To save a selected control panel setting, first press Cancels the print job that the printer is processing. The time it takes to ANCEL cancel depends on the size of the print job. (Press it only once.)

  • Page 57

    Cycles through the selected menu’s items. Press the right end of the button to move forward or the left end of the button to move backward. The Item key is also used to navigate through the printer’s online Help system (see page 227).

  • Page 58: Control Panel Menus

    For a complete list of control panel items and possible values, see page 420. Press for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. To change a control panel setting: 1 Press repeatedly until the desired menu appears.

  • Page 59

    Chapter 1 Printer Basics Note Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver settings.) If you cannot access a menu or item, it is either not an option for the printer, or your network administrator has locked the function.

  • Page 60: Paper Handling Led Status Interpretation

    Use the following table to interpret the status lights on the Optional 2000-sheet Input Tray (Tray 4), the Optional 2 x 500-sheet Input Tray (Trays 4 and 5), and the optional HP output devices. Optional 2000-sheet Input Tray and the Optional...

  • Page 61

    Check the power supply, power cables, and C-link cables. Paper Handling LED Status Interpretation Optional HP Output Devices The accessory has a paper jam or a page needs to be removed from the multibin mailbox, even if the page is not jammed.

  • Page 62: Printer Software

    * These products are not supported in Traditional Chinese, Simplified Chinese, Korean, Japanese, Czech, Russian, and Turkish. Printer Software Network Administrator Windows Software HP Resource Manager HP Common Installer HP Internet Installer HP Disk Image Utility HP Common Drivers Macintosh Software PPDs HP LaserJet Utility* Fonts* Guide files* (English only)

  • Page 63

    Internet, see the of this user guide to obtain the most recent software. Included with the printer is a compact disc containing the HP LaserJet Printing System. On the compact disc are software components and drivers that benefit end users and network administrators.

  • Page 64

    Chapter 1 Printer Basics The Printing System includes software designed for end users operating in the following environments: Microsoft Windows 3.1x Microsoft Windows 9x Microsoft Windows NT 4.0 Windows 2000 IBM OS/2 version 2.0 or greater Apple Mac OS 7.5 or greater...

  • Page 65

    Chapter 1 Printer Basics Network printer installation for UNIX and other network operating systems is available from the web or through your HP distributor. (See the Care pages at the front of this user guide.) The drivers and software components for end users and administrators using the environments listed above are described in the following sections.

  • Page 66: Printer Drivers

    Chapter 1 Printer Basics Printer Drivers Printer drivers access the printer features and allow the computer to communicate with the printer. Windows Access the Windows Printer Driver information. Macintosh Apple LaserWriter 8 Driver information. Note Check the “Installation Notes” file provided on the compact disc for additional software included and supported languages.

  • Page 67

    Chapter 1 Printer Basics Drivers Included with the Printer The following printer drivers are included with the printer. The most recent drivers are available on the Internet. (See the front of this user guide.) Depending on the configuration of Windows computers, the installation program for the printer software automatically checks the computer for Internet access to obtain the latest drivers.

  • Page 68

    Chapter 1 Printer Basics From the tables below, choose the appropriate installation option for what you want installed on your system. Windows installation Typical Install Select Typical Install to install the following: PCL 6 Bi-directional communication Fonts Stand-alone status Custom Install...

  • Page 69

    Chapter 1 Printer Basics Macintosh installation Install Select Install to install the following: PPD file for use with PostScript printer drivers HP LaserJet Utility Online help Custom Select Custom to only install the software you prefer. Printer Software...

  • Page 70

    AutoCAD Note If the desired printer driver is not on the compact disc or is not listed here, check the software application’s installation disks or ReadMe files to see if they include support for the printer. If not, contact the software manufacturer or distributor and request a driver for the printer.

  • Page 71: Software For Windows

    For additional network printer configuration and management, use HP Web JetAdmin. HP Web JetAdmin is a server-based tool that network administrators can access using their web browser. For supported host systems and available languages or to download the software, go to www.hp.com/go/webjetadmin...

  • Page 72

    Chapter 1 Printer Basics Installing Windows Printing Software (CD) For Windows 9x, Windows NT 4.0, and Windows 2000 1 Close all running applications. 2 Insert the CD ROM into the CD-ROM drive. (Depending on the computer configuration, the installation program may automatically start.) 3 Click Start.

  • Page 73

    Chapter 1 Printer Basics For Windows 3.1x 1 Close all running applications. 2 Insert the CD ROM into the CD-ROM drive. 3 In the Windows Program Manager screen, click the File menu. 4 Click Run. 5 Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK.

  • Page 74: Installing Macintosh Printing Software

    Zones box where the printer is located. If this is unknown, ask your network administrator. 7 Select the desired printer name on the right side of the Chooser. An icon should appear. 8 Close the Chooser by clicking the Close box in the upper left corner.

  • Page 75

    Chapter 1 Printer Basics Access the Windows Printer Driver To configure the driver once the software is installed, access it in one of the following ways: Temporarily Change Settings Operating System (from a software application) Windows 9x From the File menu, click Print, and then click Properties.

  • Page 76

    Printers, and then click Options. (The actual steps can vary; this is the most common method.) Note Settings in the printer driver and software application override the printer’s control panel settings. (Software application settings override printer driver settings.) Printer Software Change Default Settings...

  • Page 77

    Printer Basics Choose the Right Printer Driver for Your Needs For Windows, choose a printer driver based on the way you use the printer. Use the PCL 6 driver to take full advantage of the printer’s features. Unless backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.

  • Page 78

    HP JetSend is a new technology from Hewlett-Packard that allows devices to communicate with each other simply and directly. HP JetSend is built into your printer, allowing it to receive information from any JetSend-enabled sending device anywhere on your network, whether it is in the same office or at a remote location.

  • Page 79

    (see page 314) to find your JetSend IP address, and give your address to anyone who wants to send information to your printer via JetSend. From a JetSend sending device, a person only needs to enter the printer’s IP address and press “send.” Infrared Devices To use JetSend infrared capability, line up the infrared sensors between the sending and receiving devices, and choose the “send”...

  • Page 80: Software For Macintosh Computers

    Apple Computer, Inc. PostScript Printer Description Files (PPDs) PPDs, in combination with the Apple LaserWriter 8 Driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs and other software is provided on the compact disc.

  • Page 81

    The HP LaserJet Utility is not supported for Traditional Chinese, Simplified Chinese, Korean, Japanese, Czech, Russian, and Turkish. HP LaserJet Utility allows control of features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever.

  • Page 82

    Chapter 1 Printer Basics Fonts Note Fonts are not supported for Traditional Chinese, Simplified Chinese, Korean, and Japanese on Macintosh computers. Forty-five screen fonts are installed that correspond with the PS fonts resident in the printer. Printer Software...

  • Page 83: Software For Networks

    Continued on next page. 1. HP Web JetAdmin is not included on the compact disc with the printer, but is available from the Internet (http://www.hp.com/go/webjetadmin). If you do not have access to the Internet, see the HP Customer Care pages at the front of this user guide to obtain this software.

  • Page 84

    Chapter 1 Printer Basics Note The HP Web JetAdmin web site allows access to HP Web JetAdmin in many languages. Use HP Web JetAdmin to do the following: Install and configure printers that are connected to a network with an HP JetDirect print server.

  • Page 85

    Printer Basics HP LaserJet Utility (Macintosh) HP LaserJet utility allows control of features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following: Customize the printer’s control panel messages.

  • Page 86

    Note The hard disk and flash memory DIMMs are optional printer accessories. The HP LaserJet Resource Manager should be installed only on the network administrator’s computer. The HP LaserJet Resource Manager allows you to control hard disk and flash memory features not found in the drivers.

  • Page 87

    Chapter 1 Printer Basics Use the HP LaserJet Resource Manager to do the following: Initialize disk and flash memory. Download, delete, and manage fonts to disk and flash memory across networks. " PostScript Type 1, PostScript Type 42 (True Type fonts converted to PostScript format), TrueType, and PCL bitmap fonts.

  • Page 88

    ! Printing Both Sides of Paper (Optional Duplex Printing Accessory) ! Printing Envelopes ! Printing Special Paper Note For more information on an optional HP output device, see the user guide that came with the device. For copying information, see Overview HP Digital Copy on page 324.

  • Page 89: Loading The Input Tray, Loading Tray 1

    Tray 1. Send them to the Face-up Bin, and do not print them on both sides. When printing multiple transparencies, promptly remove each transparency as soon as it emerges from the printer (so the sheets do not stick together). Continued on next page.

  • Page 90

    Chapter 2 Printing Tasks 1 Open Tray 1. 2 Pull out the tray extension, if needed, for the paper size you are printing. 3 Slide the paper width guides to the appropriate size marked on the tray. 4 Place paper into the tray without stacking it above the paperfill mark.

  • Page 91

    For two-sided printing, load media with the top of the page away from the printer and with the first side-to-be-printed down. (For more information on paper specifications, see page 390.)

  • Page 92

    Chapter 2 Printing Tasks 6 Slide the paper into the printer until paper fits squarely and firmly between the paper width guides, without bending. Note Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Face-up Bin to avoid curl.

  • Page 93

    Chapter 2 Printing Tasks Loading Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) Note To avoid a paper jam, never open the tray while it is in use. For paper specifications, see page 390. 1 Open the tray until it stops.

  • Page 94

    Chapter 2 Printing Tasks 4 Turn the paper guide lock to the locked position. 5 Adjust the left paper guide by pushing back, then lifting up and out. 6 Position the guide over the appropriate lines marked in the tray. Press the guide into the rear slot and then lower down into the front slot.

  • Page 95

    Chapter 2 Printing Tasks 7 Insert up to 500 sheets of paper into the tray. Do not fill the input tray above the paper fill marks on the guide. a Load Letter or A4 paper with the top of the page toward the rear of the tray and with the side-to-be-printed down for single-sided printing.

  • Page 96

    Chapter 2 Printing Tasks 8 Make sure that the paper size tab is set correctly. Slide the tray back into the printer. If you wish to select your paper by type rather than tray (source), see page 157. Adjust the paper stop guide on the Standard Output Bin for paper sizes larger than Letter or A4.

  • Page 97

    Chapter 2 Printing Tasks Removing Excess Paper from Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) 1 Open the tray until it stops. 2 Raise the paper stack and remove the excess paper. Loading the Input Tray...

  • Page 98: Loading The Optional 2000-sheet Input Tray (tray 4)

    Chapter 2 Printing Tasks Loading the Optional 2000-sheet Input Tray (Tray 4) An optional 2000-sheet Input Tray (Tray 4) is available for the printer. The tray fits under the printer and acts as a base. Note To avoid a paper jam, never open the tray while it is in use.

  • Page 99

    Chapter 2 Printing Tasks 4 Repeat step 2 to adjust the left guide. Note To load 11 x 17 inch paper, move the left guide to the back of the tray. Be sure to place the left guide in the top and bottom slots marked for 11 x 17 inch paper.

  • Page 100

    Chapter 2 Printing Tasks 6 Press down on all four corners of the paper stack to ensure the paper rests flat in the tray, without bending. Note Do not store paper in the free area on the left side of Tray 4. Serious damage may occur to Tray 4.

  • Page 101: Selecting The Output Bin

    The printer has several output locations: the Standard Output Bin, the Face-up Bin, and the optional output devices. Note For more information on an optional HP output device, see the user guide that came with the device. Continued on next page.

  • Page 102

    Chapter 2 Printing Tasks Mailbox Bins Note Use the Face-up Bin to print envelopes, labels, transparencies, or heavy paper. Selecting the Output Bin Face-up Bin Standard Output...

  • Page 103: Printing To The Standard Output Bin

    The Standard Output Bin, located at the top of the printer, holds up to 500 sheets of paper in the correct order as they exit the printer. A sensor causes the printer to stop when the paper bin is full. Printing continues when you empty or reduce the amount of paper in the bin.

  • Page 104

    The paper stop, illustrated below, is located near the Standard Output Bin. It can be adjusted to help paper lay flat as it exits the printer. The paper stop does not have to be raised for Letter or A4 size paper. Note that the printer jams if the paper stop is set to a smaller size of paper than is being printed.

  • Page 105: Printing To The Face-up Bin

    Printing Tasks Printing to the Face-up Bin The Face-up Bin, located on the upper left side of the printer, holds up to 100 sheets of paper face up (reverse-order) as they exit the printer. This bin is mainly used for special paper types, such as labels, envelopes, or transparencies, that cannot tolerate the curved paper path of the Standard Output Bin.

  • Page 106: Printing To A Mailbox

    8-bin Mailbox (each bin holds up to 250 sheets of paper) 5-bin Mailbox with Stapler (each bin holds up to 250 sheets of paper) These mailboxes attach to the left side of the printer. They can work in one of the following operating modes:...

  • Page 107

    Chapter 2 Printing Tasks Job Separator Print jobs are automatically sent one job per bin to the first empty bin beginning at the top bin. Non-empty bins are skipped. If all bins have paper, the job will be sent to the first non-full bin starting at the top.

  • Page 108

    The network or printer administrator chooses the mode of operation through the control panel or through an HP network configuration utility, such as HP Web JetAdmin or HP LaserJet Utility. You will need to set up your printer driver to reflect the mode chosen by the administrator.

  • Page 109

    Printing Tasks Mailbox Mode Note To customize the name for an output bin in the control panel, use HP Web JetAdmin software. See HP’s web site at http://www.hp.com/go/webjetadmin for more information on HP Web JetAdmin. In Mailbox Mode, if the...

  • Page 110

    Job Separation, Collator, and Stacking Modes Note To customize the name for an output bin in the control panel, use HP Web JetAdmin software. See HP’s web site at http://www.hp.com/go/webjetadmin for more information on HP Web JetAdmin. In Job Separation, Collator,...

  • Page 111

    OPTIONAL BIN 1 Note For the types of paper the printer supports, see page 397). Envelopes, labels, and transparencies should only be sent to the Face-up Bin. The stapler is located on the left side of the 5-bin Mailbox with Stapler. The stapler can staple jobs of 2 to 20 sheets up to 28 lb paper.

  • Page 112

    Chapter 2 Printing Tasks Selecting Mailboxes from the Control Panel 1 Press repeatedly until PAPER HANDLING MENU appears. 2 Press repeatedly until PAPER DEST= STANDARD OUTBIN * appears. 3 Press repeatedly until PAPER DEST= OPTIONAL BIN x appears. The x represents a number that varies depending upon the mailbox selected and the operating mode used.

  • Page 113: Using The Stapler, Loading Staple Cartridges (5-bin Mailbox With Stapler)

    For more information on the 3000-sheet Stapler/Stacker or any other stapling devices, see the user guide that came with the device. Loading Staple Cartridges (5-bin Mailbox with Stapler) 1 Turn off the printer and remove the Face-up Bin. 2 Open the stapler unit cover.

  • Page 114: Stapling Documents (5-bin Mailbox With Stapler)

    If your job to be stapled is only one sheet or if it is greater than 20 sheets, the printer will print your job to the bin, but it will not be stapled. For example, if your print job is 30 sheets, after 21 sheets are printed, these 21 sheets will be sent to the stapler bin (unstapled).

  • Page 115

    Printing Tasks Selecting the Stapler through the Software You can select the stapler through your software application or printer driver. This is the recommended method for stapling. If you are unable to designate the paper destination in your software or printer driver, follow the instructions below for setting the overall default printer output bin selection.

  • Page 116

    Chapter 2 Printing Tasks Selecting the Stapler from the Control Panel If your software does not support stapling, set it using the directions below. 1 Press repeatedly until PAPER HANDLING MENU appears. 2 Press repeatedly until PAPER DEST= STANDARD OUTBIN * appears. 3 Press repeatedly until PAPER DEST= OPTIONAL BIN 6 appears.

  • Page 117: Printing Both Sides Of Paper (optional Duplex Printing Accessory)

    Printing Tasks Printing Both Sides of Paper (Optional Duplex Printing Accessory) The printer can automatically print on both sides of paper with an optional duplex printing accessory (duplexer). This is called duplexing. Note See the documentation included with the duplexer for complete installation and setup instructions.

  • Page 118

    To print on both sides of paper, make the selection from the software or printer driver. (See the printer software help.) If the printer driver does not have this option, change the Duplex setting from the Paper Handling Menu in the printer’s control panel to DUPLEX=ON.

  • Page 119

    Tray 1 Load letter and A4 paper with the front side down and the top, short edge toward the rear of the printer. Load other sizes of paper with the front side down and the top, short edge toward the printer.

  • Page 120

    Chapter 2 Printing Tasks All other trays Load letter and A4 paper with the front side up and the top, short edge toward the rear of the tray. Load other sizes with the front side up and the top, short edge toward the right of the tray.

  • Page 121

    Layout Options for Printing Both Sides of Paper The four print orientation options are shown below. These options can be selected from the printer driver or from the printer’s control panel (set BINDING from the Paper Handling Menu and ORIENTATION from the Printing Menu).

  • Page 122

    Chapter 2 Printing Tasks Printing right-to-left 2. Long-edge landscape Printing Both Sides of Paper (Optional Duplex Printing Accessory) 1. Long-edge portrait (default) 4. Short-edge landscape 3. Short-edge portrait...

  • Page 123: Printing Envelopes

    Printing Envelopes Feeding Envelopes Automatically (Optional Envelope Feeder) With the optional envelope feeder, the printer will automatically feed up to 100 envelopes. (For supported envelope sizes, see page 406.) To print envelopes without an envelope feeder, see page 130. Note See the documentation included with the envelope feeder for complete installation and setup instructions.

  • Page 124

    Chapter 2 Printing Tasks Continued on next page. Printing Envelopes Envelope weight Guides Tray extension...

  • Page 125: Inserting The Envelope Feeder

    2 Locate the pins on the envelope feeder and the corresponding holes on the printer. 3 Align the envelope feeder with the corresponding printer rails. 4 Slide the envelope feeder into the printer until it locks into place. Continued on next page. Printing Envelopes...

  • Page 126: Loading Envelopes Into The Envelope Feeder

    Loading Envelopes into the Envelope Feeder Note Print only envelopes approved for use in the printer (page 406). 1 Pull out the envelope tray extender. The tray extender will help reduce jams. 2 To adjust the width guide to the size of the envelopes to be used, push the tab on the left guide.

  • Page 127

    (B). Note Select the envelope size from the software application (if the setting is available), the printer driver, or the Paper Handling Menu in the printer’s control panel (page 427). To print by type and size of paper, see page 157.

  • Page 128: Changing Fuser Levers For Printing Envelopes

    (media) types. 1 Open the left door. (If an optional output device is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT.

  • Page 129

    Chapter 2 Printing Tasks 3 Close the left door. 4 Ensure that the Face-up Bin is selected when printing envelopes. When you are done printing on envelopes, make sure you return the fuser levers to the down position. CAUTION Failure to return levers in the down position for standard paper types may result in poor print quality.

  • Page 130: Printing Envelopes From Tray 1

    Chapter 2 Printing Tasks Printing Envelopes from Tray 1 With the optional envelope feeder, the printer will automatically feed up to 100 envelopes. To order an envelope feeder, see page 42. To print with the envelope feeder, see page 123.

  • Page 131

    To avoid jamming and possible printer damage, never try to print on both sides of an envelope. Before you load envelopes, make sure they are flat and not damaged or stuck together.

  • Page 132: Loading Envelopes In Tray 1

    Paper heavier than 28 lb (105 g/m printed from Tray 1 to the Face-up Bin to avoid curl. If Tray 1 is in CASSETTE mode, the printer Attention light will flash. Press change the size to match the paper size in...

  • Page 133: Printing Envelopes From Your Software Application

    3 If your software does not automatically format an envelope, specify Landscape for page orientation in your application. CAUTION To avoid a printer jam, do not remove or insert an envelope once you begin printing. For best print quality, use the table on page mailing address.

  • Page 134: Printing Special Paper, Printing Letterhead, Preprinted Paper Or Prepunched Paper

    When printing with prepunched paper (letter or A4 size), load the paper with the holes toward the right side of the printer for all trays except Tray 1. If using Tray 1, load the paper with the holes toward the left side of the printer. When...

  • Page 135: Printing Labels

    Load labels with the side-to-be-printed facing up and the top, short edge toward the back, if they are letter or A4 size. For other sizes, load labels with the short edge toward the printer. Use the Face-up Bin for printing labels.

  • Page 136

    Use labels that have the backing sheet exposed. (Labels must cover the entire backing sheet with no exposed spaces.) Feed a sheet of labels through the printer more than once. The adhesive backing is designed for only one pass through the printer.

  • Page 137: Printing Transparencies

    Chapter 2 Printing Tasks Printing Transparencies Overhead transparencies used in HP LaserJet printers must be able to withstand the 392° F (200° C) temperature encountered in the printer’s fusing process. Use only transparencies recommended for use in laser printers. Because transparencies tend to stick to each other, remove each transparency from the output bin before printing the next one.

  • Page 138

    Chapter 2 Printing Tasks CAUTION Do not print on both sides of labels, transparencies, envelopes, custom paper, or paper heavier than 28 lb (105 g/m paper jamming might result. Printing Special Paper ). Damage to the printer and...

  • Page 139: Custom-size Paper In Tray 1

    Tray 1. For paper specifications, see page 392. Printing on the Smallest-Sized Paper If you are using the printer driver to set the paper size, select the paper tab, then set the paper size under the Custom button. 1 In your software application, select...

  • Page 140

    Printing Tasks 2 Print custom-size paper from Tray 1. See Loading Tray 1 3 The edge of the paper feeding into the printer must be at least 3.9 inches (98 mm) wide to allow rollers inside the printer to grab the paper.

  • Page 141: Printing Cards, Custom-size, And Heavy Paper

    Custom-size paper can be printed from Tray 1. For paper specifications, see Paper Specifications Note The printer’s control panel can be set for one custom size at a time. Do not load more than one size of custom paper into the printer. Guidelines for Printing Custom-size Paper Do not attempt to print on paper smaller than 3.9 inches (98 mm) wide or...

  • Page 142

    Note Only one custom paper size is recognized by the printer at one time. Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver settings.)

  • Page 143

    191 to 450 mm) for Tray 1. 4 If custom paper is loaded into Tray 1 and TRAY 1 MODE=CASSETTE, then set TRAY 1 SIZE=CUSTOM from the Paper Handling Menu in the printer’s control panel. See Customizing Tray 1 Operation 5 In the software, select Custom or the name assigned to the custom-size paper in the driver as the paper size.

  • Page 144: Overview

    Advanced Printing Tasks Overview This chapter introduces some advanced printing tasks to help you take full advantage of the printer’s features. ! Using Features in the Printer Driver ! Different First Page ! Blank Back Page ! Customizing Tray 1 Operation...

  • Page 145

    ! Job Retention " Quick Copying a Job " Proofing and Holding a Job " Printing a Private Job " Storing a Print Job ! Printing with the Optional HP Fast InfraRed Connect ! Edge-to-Edge Printing ! Duplex Registration Overview...

  • Page 146: Using Features In The Printer Driver

    Chapter 3 Advanced Printing Tasks Using Features in the Printer Driver When you print from a software application, many of the printer’s features are available from the printer driver. To access Windows printer drivers, see page 75. Note Settings in the printer driver and software application override control panel settings.

  • Page 147

    Advanced Printing Tasks RIP ONCE RIP ONCE allows the print job to be processed one time at the printer. The formatted print job can then be printed multiple times without pausing to process the print job again. This feature is normally active.

  • Page 148

    For Macintosh, you may be able to select “Custom” and specify the text you choose depending on your driver version. Note Watermarks for Macintosh are not supported in Traditional Chinese, Simplified Chinese, Korean, Japanese, Czech, Russian, and Turkish. Using Features in the Printer Driver...

  • Page 149: Different First

    Place the paper for the first page in Tray 1. (For manual feed, place paper in Tray 1 after the job is sent to the printer and the printer requests paper.) Place the paper with the side-to-be-printed up, the top of the page facing the rear of the printer, and the long edge leading into the printer.

  • Page 150

    Chapter 3 Advanced Printing Tasks 2 Load the paper for the remaining pages of the document into another tray. You may select the first and remaining pages by type of paper. For more information, see Type and Size of Paper Different First Page Printing by on page 157.

  • Page 151: Blank Back

    For Windows, select “Use different paper for first page” in the paper tab of your printer driver and then choose “Back Page.” You can then select the paper source you wish to use for your back page, or to turn the feature off select “No back page.”...

  • Page 152: Printing Multiple Pages On One Sheet Of Paper

    To print more than one page on a sheet of paper, look for a Layout or Pages Per Sheet option in the printer driver. (This is sometimes called 2-up, 4-up, or n-up printing.) Printing left-to-right Continued on next page.

  • Page 153

    Chapter 3 Advanced Printing Tasks Printing right-to-left Blank Back Page...

  • Page 154: Customizing Tray 1 Operation, Tray 1 Mode=first

    Customize Tray 1 to fit your printing needs. The printer can be set to print from Tray 1 as long as it is loaded or to print only from Tray 1 if the type of paper loaded is specifically requested. Set TRAY 1 MODE=FIRST or TRAY 1 MODE=CASSETTE from the Paper Handling Menu in the printer’s control panel.

  • Page 155: Tray 1 Mode=cassette

    TRAY 1 MODE=CASSETTE means the printer treats Tray 1 like the internal trays. Instead of looking for paper in Tray 1 first, the printer pulls paper either starting from the bottom tray upward or the tray that matches type or size settings selected from the software.

  • Page 156: Manually Feeding Paper From Tray 1

    When Manual Feed is selected, if TRAY 1 MODE=FIRST the printer automatically prints (if paper is in the tray). If TRAY 1 MODE=CASSETTE the printer prompts to load Tray 1 whether or not Tray 1 is loaded. This enables you to load different paper if necessary. Press Tray 1.

  • Page 157: Printing By Type And Size Of Paper

    Chapter 3 Advanced Printing Tasks Printing by Type and Size of Paper You can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tray).

  • Page 158

    3 Select the paper size settings from the control panel. " Tray 1: If the printer has been set to TRAY 1 MODE=CASSETTE from the Paper Handling Menu, also set the paper size from the Paper Handling Menu. If custom paper is loaded, set the size of custom paper from the Printing Menu to match the paper loaded in Tray 1.

  • Page 159

    Advanced Printing Tasks Note The type and size settings can also be configured from HP Web JetAdmin for networked printers. See the printer software help. To print by type and size, it might be necessary to unload or close Tray 1 or set TRAY 1 MODE=CASSETTE from the Paper Handling Menu in the printer’s control panel.

  • Page 160: Changing The Variable Fuser Mode

    Chapter 3 Advanced Printing Tasks Changing the Variable Fuser Mode The variable fuser mode specifies the temperature and printing speed for a specific type of paper. The user can change the variable fuser mode to improve the print quality for paper that is having problems (such as heavy, light, or rough media) even though the paper technically meets the specifications provided on page 392.

  • Page 161

    Chapter 3 Advanced Printing Tasks The user can change the variable fuser mode for each of these types of paper from the control panel. The following are the variable fuser modes: Variable Fuser Mode Temperature and Printing Speed for Letter and A4 Normal fuser temperature setting, 32 ppm NORMAL Low fuser temperature setting, 32 ppm...

  • Page 162

    Chapter 3 Advanced Printing Tasks To change the variable fuser mode for a paper type from the control panel: 1 Press repeatedly until PAPER HANDLING MENU appears. 2 Press repeatedly until CONFIGURE FUSER MODE MENU=NO appears. 3 Press ALUE 4 Press to select the option.

  • Page 163: Loading Custom-size Paper

    Custom Paper Trays, but you must put the same custom-size paper in all of them. When custom-size paper is loaded into Tray 1, the printer prints at a slower speed because it picks up paper based on the maximum size of paper the printer suppor ts.

  • Page 164

    Chapter 3 Advanced Printing Tasks 4 Press ALUE 5 Press to save the selection. ELECT 6 To select the unit of measure: a Press until UNIT OF MEASURE appears. b Press ALUE c Press ELECT 7 To select the X dimension (see page X dimension): a Press until X DIMENSION appears.

  • Page 165

    Chapter 3 Advanced Printing Tasks 8 To select the Y dimension (see page Y dimension): a Press until Y DIMENSION appears. b Press ALUE c Press ELECT 9 Press to exit the menu. Loading Custom-size Paper for more information about the repeatedly until the desired size appears.

  • Page 166: Job Retention

    3 Click the Destination tab to display the destination options. 4 Click Options under Destination Features to display Job Retention Options. For Macintosh only: Select Job Retention from the pull-down menu in the print dialog box for newer drivers. For older drivers, select Printer Specific Options. Job Retention...

  • Page 167: Quick Copying A Job

    The quick copy feature prints the requested number of copies of a job and stores a copy of the job on the printer’s hard disk. Additional copies of the job can be printed later. For more information about specifying the number of quick copy jobs that can be stored, see the QUICK COPY JOBS control panel item described on page 454.

  • Page 168

    Chapter 3 Advanced Printing Tasks Printing Additional Copies of a Quick Copy Job To print additional copies of a job stored on the printer’s hard disk from the control panel: 1 Press repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press until your user name appears.

  • Page 169

    (see page 454). Note If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs are deleted. A stored quick copy job can also be deleted from the control panel or from HP Web JetAdmin.

  • Page 170: Proofing And Holding A Job

    Note The proof and hold feature also works if the printer does not have a hard disk by using the printer’s available RAM memory. For moderate to heavy use of this feature, HP recommends adding a hard disk.

  • Page 171

    Chapter 3 Advanced Printing Tasks Printing the Remaining Copies of a Held Job The user can print the remaining copies of a job held on the printer’s hard disk from the control panel. 1 Press repeatedly until PRIVATE/STORED JOBS MENU appears.

  • Page 172

    Note If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs are deleted. A stored proof and hold job can also be deleted from the control panel.

  • Page 173: Printing A Private Job

    The private printing feature also works if the printer does not have a hard disk by using the printer’s available RAM memory. For moderate to heavy use of this feature, HP recommends adding a hard disk. Specifying a Private Job To specify that a job is private from the driver, select the Private Job option and type a 4-digit PIN.

  • Page 174

    Chapter 3 Advanced Printing Tasks Releasing a Private Job The user can print a private job from the control panel. 1 Press repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press until your user name appears. 3 Press until the desired job name appears. ALUE 4 Press .

  • Page 175

    Note If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs are deleted. A private job can also be deleted from the printer’s control panel before it is ever printed.

  • Page 176: Storing A Print Job

    ELECT Storing a Print Job The user can download a print job to the printer’s hard disk without printing it. The user can then print the job at any time through the printer’s control panel. For example, a user may want to download a personnel form, calendar, time sheet, or accounting form that other users can access and print.

  • Page 177

    Chapter 3 Advanced Printing Tasks Printing a Stored Job The user can print a job stored on the printer’s hard disk from the control panel. 1 Press repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press until your user name appears.

  • Page 178

    Advanced Printing Tasks Deleting a Stored Job When a user sends a stored job, the printer overwrites any previous jobs with the same name. Jobs stored on the printer’s hard disk can be deleted from the control panel. 1 Press repeatedly until PRIVATE/STORED JOBS MENU appears.

  • Page 179: Infrared Connect

    FIR por t. Note For more information, see the user guide for the HP Fast InfraRed Connect. Printing with the Optional HP Fast InfraRed Connect...

  • Page 180: Setting Up To Print With Windows 3.1x

    If not, click Select and select the printer. 4 Click Connect and choose the same COM port setting as the FIR port on your portable computer. 5 Select the file to print. Printing with the Optional HP Fast InfraRed Connect...

  • Page 181: Setting Up To Print With Windows 9x

    Setting Up to Print with Windows 9x Before launching the InfraRed Driver, complete the following steps: 1 From the Printers panel, select your printer model number as your default printer. 2 While in the same Printers panel, go to Properties/Details, and make sure that Virtual Infrared LPT Port is selected.

  • Page 182: Printing A Job

    1 Align your laptop computer (or other portable device equipped with an IRDA-compliant FIR window) within 2 to 3 feet (1 meter) maximum of the HP Fast InfraRed Connect. The FIR window must be at an angle of +/- 15 degrees to ensure an effective connection for printing. The following graphic illustrates the required alignment of devices necessary for printing.

  • Page 183

    Chapter 3 Advanced Printing Tasks 2 Print the job. The status indicator on the HP Fast InfraRed Connect lights up, and, after a short delay, the printer status panel displays PROCESSING JOB. If the status indicator does not light up, realign the HP Fast InfraRed Connect with the FIR port on the sending device, resend the print job, and maintain the alignment of all devices.

  • Page 184: Interrupting And Resuming Printing

    A user can only interrupt jobs that are printing and collating multiple copies by connecting to the infrared (FIR) port on the printer and sending a job to the printer. The printer stops printing the current job when it reaches the end of the copy it is printing.

  • Page 185: Edge-to-edge Printing

    The calibration page cannot be printed from the envelope feeder. The edge-to-edge print mode is set from the printer driver or the control panel. It is most common to use the printer driver when printing individual print jobs.

  • Page 186

    ELECT 9 Follow the instructions on the calibration page to complete the calibration process. CAUTION When using edge-to-edge printing, clean the printer every time the toner car tridge is changed. See page Edge-to-Edge Printing for cleaning instructions.

  • Page 187: Duplex Registration

    Image placement varies slightly for each input tray. The alignment procedure must be performed for each tray. Y Axis X Axis 1 Press until DUPLEX REGISTRATION MENU appears on the printer control panel display. Continued on next page. Duplex Registration Tray 2 Duplex...

  • Page 188

    Chapter 3 Advanced Printing Tasks 2 Press until PRINT TEST PAGE appears for the tray you want. 3 Press to print the page. ELECT 4 Hold the printed page up to a light source and choose the number on each axis where the lines on the front and back of the page align most accurately.

  • Page 189

    Chapter 4 Printer Maintenance Printer Maintenance Overview This chapter explains basic printer maintenance. ! Printer Maintenance Kit ! Managing the Toner Cartridge ! Cleaning the Printer Overview...

  • Page 190: Printer Maintenance Kit

    Hewlett-Packard Company cannot recommend use of non-HP printer maintenance kits, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. For more information on the printer maintenance kit, see the instructions that come with it.

  • Page 191: Managing The Toner Cartridge, Hp Policy On Non-hp Toner Cartridges, Toner Cartridge Storage

    Hewlett-Packard toner cartridge will NOT be covered under the printer warranty. To install a new HP toner cartridge and recycle the used cartridge, follow the instructions included in the toner cartridge box and refer to the recycling guide included in the box.

  • Page 192: Toner Cartridge Life Expectancy, Checking The Toner Level

    The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, an HP toner cartridge lasts an average of 20,000 pages. (A typical business letter is about 5% coverage.) This assumes that print density is set to 3 and EconoMode is off.

  • Page 193: Resetting The Hp Tonergauge

    Resetting the HP TonerGauge After a new toner cartridge is installed, the user must reset the HP TonerGauge from the control panel. When the top cover is closed after installing the new toner cartridge, the NEW TONER CARTRIDGE=NO message is displayed on the control panel for approximately 30 seconds.

  • Page 194: Continue Printing When Toner Is Low

    If the TONER LOW message displays, but the printer continues printing, TONER LOW is set to CONTINUE (the default setting). If the printer stops printing when low toner is detected, TONER LOW is set to STOP . To resume printing, press The printer will continue to display TONER LOW until you replace the toner car tridge.

  • Page 195

    The following procedure might allow you to finish the current print job before replacing the toner cartridge. 1 Open the top cover. 2 Remove the toner car tridge from the printer. 3 Rotate the toner cartridge and gently shake it from side to side to redistribute the toner.

  • Page 196

    Chapter 4 Printer Maintenance 4 Reinsert the toner cartridge into the printer and close the top cover. If the print remains light, install a new toner car tridge. (Follow the instructions provided with the new toner cartridge.) Managing the Toner Cartridge...

  • Page 197: Cleaning The Printer

    Every time you change the toner cartridge. Whenever print quality problems occur. Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a dry, lint-free cloth. Observe all warnings and cautions with the cleaning tasks on the following page.

  • Page 198

    Printer Maintenance 1 Before you begin these steps, turn the printer off and unplug all cables. 2 Open the top cover of the printer and remove the toner cartridge. CAUTION Do not touch the transfer roller (A). Skin oils on the roller can reduce print quality.

  • Page 199

    In order for the cleaning page to work properly, print the page on copier grade paper (not bond or rough paper). When toner has been cleaned from inside the printer, shiny black spots will appear on the page’s black strip. If white spots appear on the black strip, print another cleaning page.

  • Page 200

    This chapter will help you to solve printer problems. Clearing Paper Occasionally, paper can jam during printing. This section will help Jams you to locate paper jams, properly clear them from the printer, and (see page 202) solve repeated paper jams. Understanding Many different messages can appear on the printer’s control panel...

  • Page 201

    HP Digital Copy This section shows status messages that display on the Problem Solving HP Digital Copy control panel when there is a problem with the (see page 377) HP Digital Copy. See this section if you are having problems with the digital copy and sender functions.

  • Page 202: Clearing Paper Jams

    When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 224.

  • Page 203

    Left door * Other paper handling accessories may be installed in these positions. Note Loose toner might remain in the printer after a paper jam, but the toner should clear after a few sheets are printed. Clearing Paper Jams 2000-sheet Input Tray*...

  • Page 204: Clearing Jams From The Input Tray Areas

    Chapter 5 Problem Solving Clearing Jams from the Input Tray Areas Clearing Tray 1 1 Open Tray 1 by pulling down. 2 Check for paper in the Tray 1 area. 3 Remove any paper from this area by pulling it in the direction shown by the arrow in the graphic below.

  • Page 205

    2 Check for paper in this area. 3 Open the jam access cover using the green lever. 4 Remove any paper from this area by pulling it out of the printer. 5 Be sure to remove all pieces of torn paper.

  • Page 206

    Clearing Trays 2 and 3 1 Open the tray. 2 Remove jammed or damaged paper from this area by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open and close the top cover.

  • Page 207

    (4 and 5) 1 Open the tray. 2 Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open the vertical transfer door and remove jammed paper (B).

  • Page 208

    Chapter 5 Problem Solving Clearing Paper Jams...

  • Page 209

    Clearing the Optional 2000-sheet Input Tray (Tray 4) 1 Open Tray 4. 2 Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray.

  • Page 210

    Chapter 5 Problem Solving Clearing Paper Jams...

  • Page 211

    Chapter 5 Problem Solving Clearing the Optional Envelope Feeder 1 Open the top cover. 2 Remove toner cartridge (A). 3 Remove envelopes in this area by pulling them straight up and out of the envelope feeder (B). 4 Be sure to remove any pieces of torn paper. Lift both of the green user tabs and remove any envelopes that may be hidden (C).

  • Page 212

    Chapter 5 Problem Solving Clearing Paper Jams...

  • Page 213: Clearing Jams From The Optional Duplex Printing Accessory

    1 Open the front door. 2 Check for paper in this area. 3 Remove any paper from area (A) by pulling it out of the printer. Be careful not to tear the paper. 4 If you cannot remove all the paper through the front door, open the left door and carefully pull out any paper from area (B).

  • Page 214

    7 Reinstall the duplexer by sliding it back into the slot until it clicks into place. Close all open doors. If an optional output device is installed, push it back into place and turn the printer on. Clearing Paper Jams...

  • Page 215: Clearing Jams From The Top Cover Area

    3 Lift the green lever and remove any paper that may be hidden. 4 Remove any paper in this area by pulling it straight up and out of the printer (B). 5 Be sure to remove all pieces of torn paper.

  • Page 216

    Chapter 5 Problem Solving Clearing Paper Jams...

  • Page 217: Clearing Jams From The Output Areas

    Clearing the Standard Output Bin If the paper jam extends into the output area, as shown in the graphic below, slowly and carefully pull the paper straight out of the printer so that it does not tear. Clearing Paper Jams...

  • Page 218

    Clearing the Left Door (Fuser Area) 1 Open the left door. (If an optional output device is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT.

  • Page 219

    2 Remove paper from area (A) by carefully pulling it out, away from the printer. 3 Pull the mailbox away from the printer and remove any paper in area (B). Be sure to remove any torn pieces of paper. WARNING! Avoid touching the adjacent fusing area or area (C).

  • Page 220

    Chapter 5 Problem Solving 5 Remove any paper that is only partially in the output bins. 6 Remove any paper from the vertical transportation path (D) on the back of the mailbox. You may need to open a door. 7 Push the mailbox into place. Clearing Paper Jams...

  • Page 221: Clearing Jams From An Optional Hp Output Device

    Chapter 5 Problem Solving Clearing Jams from an Optional HP Output Device For more information on an optional HP output device, see the user guide that came with the device. Clearing Paper Jams...

  • Page 222: Clearing Jams From The Stapler (5-bin Mailbox With Stapler)

    Problem Solving Clearing Jams from the Stapler (5-bin Mailbox with Stapler) Note For more information on an optional HP output device, see the user guide that came with the device. 1 Remove the Face-up Bin. 2 Open the stapler unit cover.

  • Page 223

    Chapter 5 Problem Solving 4 Remove loose or damaged staples from the stapler head. Push the circular tab to snap it back into place. 5 Close the stapler unit cover and replace the Face-up Bin. Clear all paper paths that may have jammed as a result of the jammed staples.

  • Page 224: Solving Repeated Paper Jams

    Tray 1. 4. Do not use previously printed paper or torn, worn, or irregular paper. For recommended paper and other paper for your printer, see page 390. 5. Check the paper specifications (page 390). (If paper is outside of the recommended specifications, problems may occur.)

  • Page 225

    Solution 6. When duplexing, the printer rolls paper under Tray 3 and may cause a jam. Pull Tray 3 out of the printer completely and remove any paper from under the tray. Insert Tray 3 back into the printer. 7. Printer may be dirty. Clean the printer as described on page 197.

  • Page 226: Understanding Printer Messages

    If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See the HP Customer Care Note Not all messages are described in this user guide (many are self-explanatory).

  • Page 227: Using The Printer Online Help System

    Problem Solving Using the Printer Online Help System Note For more information on an optional HP output device, see the user guide that came with the device. This printer features an online Help system that provides instructions for resolving most printer errors. Certain control panel error messages alternate with instructions on accessing the online help system.

  • Page 228

    Explanation or Recommended Action The duplexer is not connected properly. BAD DUPLEXER CONNECTION Turn the printer off. Re-install the duplexer. Turn the printer back The finishing device, such as a stapler, has a jam. CHECK FINISHER DEVICE Remove jammed paper from the specified location.

  • Page 229

    The engine is rolling its rollers to check for possible paper jams. CHECKING PAPER PATH A print job requested a printer language that does not exist in the CHOSEN LANGUAGE printer. The job will not print and will be cleared from memory.

  • Page 230

    OPERATION FAILED a non-existent directory. Delete files from the EIO disk and then try again. Use HP LaserJet DISK FILE Resource Manager to download or delete files and fonts. (See the SYSTEM IS FULL software help for more information.)

  • Page 231

    Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action The EIO network card is not working correctly. EIO n NOT FUNCTIONAL Reseat the EIO accessory. If the message continues, replace it with a new EIO accessory. The disk accessory card takes a long time to initialize. The first...

  • Page 232

    Message Explanation or Recommended Action Wait for the message to disappear (approximately 5 minutes). If the EIO n printer EIO card is operating correctly and communicating with the INITIALIZING network, this message disappears after approximately one minute alternates with and no action is required.

  • Page 233

    OPERATION FAILED a non-existent directory. Delete files from the flash DIMM. Use HP LaserJet Resource FLASH FILE Manager to download or delete files and fonts. (See the software SYSTEM IS FULL help for more information.)

  • Page 234

    Explanation or Recommended Action The flash DIMM is protected and no new files can be written to it. FLASH IS WRITE PROTECTED Disable the write protection through HP LaserJet Resource Manager. An input paper handling device has a condition that needs INPUT DEVICE attention before printing can resume.

  • Page 235

    Load the requested paper into Tray 1. MANUALLY FEED [TYPE] [SIZE] Press There is no available memory in the printer. The current job might MEMORY FULL not print correctly and some resources (such as downloaded fonts STORED DATA LOST or macros) might have been deleted.

  • Page 236

    Change the Resource Saving setting from the printer’s control panel (page 420) or add more memory to the printer (page 467). The printer had to compress the job in order to fit it in available MEMORY SHORTAGE memory. Some data loss might have occurred.

  • Page 237

    OUTPUT DEVICE Push the mailbox away from the printer, and then re-attach it. CONDITION xx.yy If this message persists, contact an HP-authorized service or support provider. (See the this user’s guide.) To ensure optimum print quality, the printer prompts you to perform PERFORM PRINTER routine maintenance every 350,000 pages.

  • Page 238

    (Delete files using SYSTEM IS FULL HP LaserJet Resource Manager or another software utility. See the software help for more information.) If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer’s...

  • Page 239

    [TYPE] [SIZE] Make sure that the trays are correctly adjusted for size.The tray type settings (and size for Tray 1) must be set from the printer’s control panel (page 157). If you are trying to print A4 or letter size paper and this message appears, make sure the default paper size is set correctly from the Printing Menu in the printer’s control panel.

  • Page 240

    Memory or file system configuration would not allow a mopy job to UNABLE TO occur. Only one copy will be produced. MOPY JOB A job cannot be stored on the printer because of memory or file UNABLE TO system configuration. STORE JOB...

  • Page 241

    This change will not take effect until the printer reinitializes. TO REINITIALIZE If you change the mode of the external device, turn the printer off, turn the printer on and wait for the printer to reinitialize. The envelope feeder you are trying to install will not work for this WRONG ENVELOPE printer.

  • Page 242

    [LOCATION] Open and close the top cover to clear the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider. (See the this user guide.) The printer received more data than can fit in its available memory.

  • Page 243

    BUFFER OVERFLOW alternates with Press Check the host configuration. If this message persists, contact an PRESS GO TO HP-authorized service or support provider. (See the CONTINUE Care pages at the front of this user’s guide.) Understanding Printer Messages to print the transferred data. (Some data might be lost.) to clear the message.

  • Page 244

    IEEE-1284 specification.) CONTINUE This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer (page 66). Press If this message persists, contact an HP-authorized service or support provider.

  • Page 245

    PRINTER ERROR Press alternates with reprinted if jam recovery is enabled. If the error does not clear, turn the printer off, then turn the printer PRESS GO TO CONTINUE If this message persists, contact an HP-authorized service or support provider. (See the this user guide.)

  • Page 246

    Printer Messages (continued) Message Explanation or Recommended Action 50.x FUSER ERROR An internal error has occurred. Turn the printer off for at least 5 minutes, and then turn the printer on. The message might clear and then reappear when the next print job is sent.

  • Page 247

    You might need to reseat or replace the specified DIMM. Turn the printer off, and then replace the DIMM that caused the error. If this message persists, contact an HP-authorized service or support provider. (See the this user guide.) Understanding Printer Messages...

  • Page 248

    ERROR Press alternates with reprinted if jam recovery is enabled. If the error does not clear, turn the printer off, then turn the printer PRESS GO TO CONTINUE If this message persists, contact an HP-authorized service or support provider. (See the this user guide.)

  • Page 249

    A temporary printing error occurred. 57.x PRINTER ERROR Turn the printer off, then turn the printer on. alternates with If this message persists, contact an HP-authorized service or support provider. (See the CYCLE POWER TO this user guide.) CONTINUE A temporary printing error occurred.

  • Page 250

    0 = Internal memory 1 to 3 = DIMM slots 1, 2, or 3 You might need to replace the specified DIMM. If this message persists, contact an HP-authorized service or support provider. (See the this user guide.) A temporary printing error occurred.

  • Page 251

    An error occurred in an external paper handling device. 66.xy.zz INPUT DEVICE FAILURE Turn the printer off, and then turn the printer on. alternates with If this message persists, contact an HP-authorized service or support provider. (See the CHECK CABLES this user guide.) AND CYCLE POWER An error occurred in an external paper handling device.

  • Page 252

    CHECK SETTINGS Print a configuration page and check the printer settings to determine which values have changed (page 314). If this message persists, contact an HP-authorized service or support provider. (See the this user guide.) The printer’s nonvolatile memory (NVRAM) is full. Some settings 68 NVRAM FULL might have been reset to the factory defaults.

  • Page 253

    A temporary printing error occurred. 69.x PRINTER ERROR Turn the printer off, reseat the duplexer and then turn the printer alternates with If this message persists, contact an HP-authorized service or CYCLE POWER TO support provider. (See the CONTINUE this user guide.) The printer detected an error.

  • Page 254: Correcting Output Quality Problems

    Note The examples below depict letter-size paper that has passed through the printer long-edge first. (If the paper has passed through the printer short-edge first, lines and repeating defects will run vertically rather than horizontally.) Continued on next page.

  • Page 255

    Chapter 5 Problem Solving Light Print or Fade Gray Background Misformed Characters Correcting Output Quality Problems Toner Specks Dropouts (front or back) Toner Loose Smear Toner Page Curl or Skew Wave Lines Repeating Defects Wrinkles or Creases...

  • Page 256

    1. Print a few more pages to see if the problem will correct itself. 2. Clean the inside of the printer or use the printer’s cleaning page. 3. Make sure EconoMode is off. 4. Turn over the stack of paper in the tray.

  • Page 257

    Chapter 5 Problem Solving Correcting Output Quality Problems Troubleshooting Steps (Follow the steps in the order they are listed.) 5. Check the paper (or other print media) type and quality. 6. Check the environment (page 329). 7. Make sure paper is loaded correctly and guides are not too tight or too loose against the paper...

  • Page 258

    10. Change the fuser mode setting (page 160). Check that the orange packing spacers are removed from the fusing area. 11. Redistribute the toner in the toner cartridge (page 195). 12. Install a new HP toner cartridge. (See instructions provided with the toner cartridge.)

  • Page 259

    (Follow the steps in the order they are listed.) 13. Order and install the Printer Maintenance Kit. 14. After trying all the steps suggested above, contact an HP-authorized service or support provider. (See HP Customer Care pages in the front of the user guide.)

  • Page 260: Correcting Wrinkles On Envelopes

    (media) types. 1 Open the left door. (If an optional output device is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT.

  • Page 261

    Chapter 5 Problem Solving 3 Close the left door. 4 Ensure that the Face-up Bin is selected when printing envelopes. CAUTION Failure to return levers in the down position for standard paper types may result in poor print quality. When you are done printing on envelopes, make sure you return the fuser levers to the down position.

  • Page 262: Determining Printer Problems

    ! Print Speed is Too Slow ! Printing is Incomplete or Incorrect ! Printer Ignores Font, Format, or Tray/Bin Selection ! Print Job Does Not Print on Both Sides of Paper ! Print Job on Custom Paper Does Not Print Correctly...

  • Page 263

    ! Printer Hard Disk ! PS Troubleshooting ! HP Fast InfraRed Connect Problems ! Macintosh Problem Solving Note For more information on an optional HP output device, see the user guide that came with the device. Correcting Output Quality Problems...

  • Page 264: Printer Problems

    Printer Problems Printer Does Not Turn On Situation Solution Printer is not plugged in. Plug the AC power cord firmly into the grounded power receptacle and into the printer. (Be sure the power source is energized.) Printer voltage is not Make sure line voltage is in the correct range.

  • Page 265

    Display is blank and Make sure that the printer power is on. Press all the keys to internal fans are not see if one is stuck; contact your HP service representative if running. this does not work. Printer display is in the Reconfigure the control panel display language.

  • Page 266

    Load paper, see instructions starting on page 89. paper. A printer cover is open. Firmly close the printer top cover and all doors (left, front, and right). Paper is jammed in the Check for paper jams, see instructions starting on page 202.

  • Page 267: Software, Computer, And Printer Interface Problems

    Print Job Does Not Print Situation Solution Printer is off or not Make sure the printer is on and that all power cables are connected to an active firmly plugged into both the printer components and an active power source.

  • Page 268

    Correcting Output Quality Problems Check for loose I/O cable connections at the printer and computer or network port. Try your I/O cable on a system that you know works. Check that the correct interface cable was selected and securely connected to both the printer and the computer.

  • Page 269

    Last page did not print and the Data light is on. Correcting Output Quality Problems Make sure that you are using the correct printer driver. Complex print job may still be processing. Make sure the printer is online. Make sure control panel reads processing job.

  • Page 270

    Correcting Output Quality Problems Make sure that you are using the correct printer driver. Complex print job may still be processing. Make sure the printer is online. Make sure control panel reads processing job.

  • Page 271

    Blank pages print. Correcting Output Quality Problems Printer speed is highly dependent on how your software application is set up, which printer driver you are using, and how much traffic is on the network. See the getting started guide for configuration information.

  • Page 272

    Set the PERSONALITY item in the Configuration Menu to AUTO (page 446). The printer may have been set to PCL and a PS job was sent to the printer, or vice versa. Data sent to the printer may be corrupt. Try sending another file to see if it prints.

  • Page 273

    Check your cable to make sure that it is securely connected to both the printer and the computer. Your parallel printer cable may be defective. Use a high-quality cable; see page number. for an HP cable par t...

  • Page 274

    Check the time-out setting in your network application. You might need to increase it. If you are trying to copy a file to the printer from the DOS prompt, use the copy command COPY [filename] LPTn /B printer port, such as LPT1 (where n is the port number).

  • Page 275

    Printer prints wrong fonts or formats. Correcting Output Quality Problems The font is not present in the printer and must be downloaded from your software application or the proper font DIMM must be installed. Check your software application to make sure the correct printer driver has been installed and configured.

  • Page 276

    (Turn the printer off, then back on, and the printer will recognize the tray.) for information about how your software works with...

  • Page 277

    Chapter 5 Problem Solving Printer Ignores Font, Format, or Tray/Bin Selection (continued) Situation Solution Job went to a different The wrong size or type of paper was used for the job. (See bin than was expected. page Job prints on the wrong side of the paper.

  • Page 278

    Chapter 5 Problem Solving Print Job Does Not Print on Both Sides of Paper Situation Solution See page for problems with the optional duplex printing accessory. Print Job on Custom Paper Does Not Print Correctly Situation Solution The control panel and Make sure that the custom paper size defined from the driver are not set to the control panel and the custom paper size defined in the driver...

  • Page 279

    Make sure to select Manual Feed or Tray 1 through your Tray 1. software application and the size and type for which the tray is configured. For Manual Feed, wait for the printer to request the manual feed before loading the paper. Paper is loaded into Load the correct paper into the tray.

  • Page 280

    Make sure the paper guides are adjusted properly and are not skewed (page 93). Perform preventive maintenance if requested by the printer. The appropriate paper size and type must be selected from the software application for the paper size loaded.

  • Page 281

    Load the requested paper size or press TRAY LOAD x [TYPE] [SIZE] paper size already loaded. The printer has a job in the buffer and is size message. waiting to print on the correct paper size. Set the paper type in the control panel (page 420).

  • Page 282

    Make sure that paper specifications are within the recommended range (page 390). Verify that the paper type configured in the printer control panel for Tray 4 matches the paper loaded in Tray 4 (page 98). A tray might have been pulled out during printing.

  • Page 283

    Turn the printer off and then back on. Make sure that the C-link cable from the Tray 4 base is plugged into the printer. If not, turn the printer off and plug the cable into the printer, then turn the printer back on.

  • Page 284

    Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler Situation Solution The job was not stapled. Jobs sent to the stapler might not be stapled for one or more of the following reasons: Correcting Output Quality Problems The stapler is out of staples and AUTO CONTINUE is set to The wrong size or type of paper was used for the job.

  • Page 285

    See page cabling configurations. Make sure that all bins are properly installed. If the printer still does not recognize the 5-bin Mailbox with Stapler, contact your dealer or authorized HP service provider. for more...

  • Page 286

    Remove and reconnect the power cord. Make sure that the cable from the 5-bin Mailbox with Stapler is plugged into the printer C-link connector. If not, turn the printer off, plug the cable into the C-link connector, then turn the printer back on. See page cabling configurations.

  • Page 287

    Paper is not going to the correct output bin. Correcting Output Quality Problems Verify that the correct output bin is selected in the printer driver. For more information on changing printer driver settings, see the online help. The paper does not meet the specifications for the output bin.

  • Page 288

    See page Make sure that all bins are properly installed. If the printer still does not recognize the 8-bin Mailbox, contact your dealer or authorized HP service provider. Make sure that you are using the supported paper weights (page 392).

  • Page 289

    The multibin mailbox will not power on. Correcting Output Quality Problems Verify that the correct output bin is selected in the printer driver. For more information on changing printer driver settings, see the online help. The paper does not meet the specifications for the output bin.

  • Page 290

    Make sure that all bins are properly installed. If the printer still does not recognize the 7-bin Mailbox, contact your dealer or authorized HP service provider. Make sure that you are using the supported paper weights (page 392).

  • Page 291

    The multibin mailbox will not power on. Correcting Output Quality Problems Verify that the correct output bin is selected in the printer driver. For more information on changing printer driver settings, see the online help. The paper does not meet the specifications for the output bin.

  • Page 292: Cabling Configurations

    Chapter 5 Problem Solving Cabling Configurations Correcting Output Quality Problems...

  • Page 293

    Correcting Output Quality Problems Print a configuration page (page 314) to ensure that the duplexer is installed. Turn the printer off. Remove and re-install the unit. Turn the printer on. Make sure that the duplexer has been configured in the printer driver.

  • Page 294

    Type has been specified as labels, transparencies, or envelopes. Cannot print on both If a custom tray is installed, the printer will not duplex sides of custom-size custom-size paper from Tray 1 or the custom paper tray. paper. Correcting Output Quality Problems Make sure that the media type can be printed on both sides (see page 118).

  • Page 295

    Envelope jams and envelope feeding problems. Multiple envelopes feed The first (bottom) envelope to be fed must be closer to the into the printer. pick up roller than the others. No envelopes are fed into the printer. Correcting Output Quality Problems Make sure the envelopes are within the specifications listed on page 406.

  • Page 296

    Disk is not initialized. Use the Windows-based HP LaserJet Resource Manager or the Macintosh-based HP LaserJet Utility to initialize the disk. DISK x NOT INITIALIZED Disk failure. Turn the printer off and make sure that the EIO disk is inserted correctly and securely fastened.

  • Page 297

    Page and make sure that the font is on the disk. If the font is a different font. not on the disk, use the HP LaserJet Resource Manager or the Macintosh-based HP LaserJet Utility to download the font.

  • Page 298

    Correcting Output Quality Problems The requested typeface is not available in the printer or is not present on the disk. Use a font download utility to download the desired font. Fonts downloaded to memory are lost when the printer is turned off.

  • Page 299

    Make sure the print job is a PS job. Check to see whether your software expected you to send a setup or PS header file to the printer. Check the printer setup in your software application to make sure that the printer is selected.

  • Page 300

    (For example, C:\dir>LPTn where n is the number of the computer port the printer is connected to, for example LPT1.) To output the page, you may have to send a form feed command from your computer.

  • Page 301

    Network or shared Check for network or shared printer problems by connecting printer problems. your computer directly to the printer and printing from an application you know works. If you suspect network problems, check with your network administrator or consult the network documentation that came with your printer network cards.

  • Page 302

    FIR port you are printing from is IRDA-compliant and within the range of operation described in on page 182. Make sure that the HP Fast InfraRed Connect is properly connected to the printer. Run the printer Self Test. Make sure that FIR POD (IRDA Compliant) is printed under Installed Personalities and Options.

  • Page 303

    FIR driver and your application uses a compatible driver. (Note that complex pages take longer to print.) Position the HP Fast InfraRed Connect within the range of operation described in Printing a Job make sure that no object is blocking the connection. (This object could be a hand, paper, books, or even bright light.)

  • Page 304

    Chapter 5 Problem Solving HP Fast InfraRed Connect Problems (continued) Situation Solution The printer prints only The connection has been broken during transmission. If you part of a page or move the portable device during transmission, the document. connection can be broken. IRDA-compliant devices are designed to recover from temporary connection interruptions.

  • Page 305

    (highlighted) on the right half of the Chooser. There will be an icon next to the printer name after the driver has been set up and configured with the PPD. If the printer resides on a network with multiple zones, make sure the correct zone is selected in the AppleTalk Zones box in the Chooser.

  • Page 306

    Mac OS system software CD, from Apple Computer, Inc., or call Care. The print job is not Another printer with the same or similar name might have sent to the desired received the print job. Make sure that the printer name printer.

  • Page 307

    If you are printing an .EPS file, try downloading the fonts incorrect fonts. contained in the .EPS file to the printer before printing. Use the HP LaserJet Utility (page 80). If the document is not printing with New York, Geneva, or Monaco fonts, go into the Page Setup dialog box, and select Options to deselect substituted fonts.

  • Page 308: Selecting An Alternate Ppd

    3 If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4 Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.) 5 Click Setup...

  • Page 309

    Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer.

  • Page 310: Hp Jetdirect Eio Print Server

    Communicating with an Optional HP JetDirect EIO Print Server If the printer contains an optional HP JetDirect internal print server, and you cannot communicate with the printer over the network, verify operation of the print server. Check the JetDirect Configuration Page for the message I/O CARD READY.

  • Page 311

    Note The HP JetDirect 10/100Base-TX print server may require up to 10 seconds to establish a link to the network. If you have a different HP JetDirect print server, see the guide that came with it. Continued on next page.

  • Page 312

    100TX full-duplex operation, you must set the print server for 100TX full-duplex operation. 2 Turn the printer off and back on. 3 Check the print server operation. If the print server fails to link, contact a local authorized HP dealer or service representative. Correcting Output Quality Problems...

  • Page 313: Checking The Printer's Configuration

    Chapter 5 Problem Solving Checking the Printer’s Configuration From the printer’s control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here: ! Configuration Page ! Menu Map...

  • Page 314

    (DIMMs), input and output paper handling devices, and printer languages. Note If an HP JetDirect EIO card is installed, a JetDirect configuration page will print out as well. To print a configuration page: 1 Press repeatedly until INFORMATION MENU appears.

  • Page 315

    Chapter 5 Problem Solving 1 Printer Information lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. If the variable fuser mode has been set to HIGH1, HIGH2, or HIGH3, the number of pages printed at the high fuser temperature is listed in parentheses after the page count.

  • Page 316

    4 Memory lists the printer memory, Driver Work Space (DWS), and I/O buffering and resource saving information. 5 Security lists the status of the printer’s control panel lock, control panel password, and disk drive. 6 Paper Trays and Options lists the size settings for all trays and lists optional paper handling accessories that are installed.

  • Page 317: Menu Map

    ELECT You might want to store the menu map near the printer for reference. The content of the menu map varies, depending on the options currently installed in the printer. (Many of these values can be overridden from the printer driver or software application.)

  • Page 318

    Chapter 5 Problem Solving PCL or PS Font List Use the font lists to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on an optional hard disk or flash DIMM.)

  • Page 319

    For step-by-step instructions on using printer commands to select a font with DOS applications, see page 486. Font # is the number used to select fonts from the printer’s control panel (not the software application). Do not confuse the font # with the font ID, described below.

  • Page 320: File Directory

    Directory/File Name column. 3 Directory/File Name lists the name of the file. Files in a subdirectory are listed right after the directory line. The files are not necessarily listed in alphabetic order. Checking the Printer’s Configuration...

  • Page 321: Event Log

    2 Number indicates the order in which the errors occurred. The last error to occur has the highest number. 3 Error lists the internal error code for each error. 4 Page Count indicates the number of printed pages from the printer when the error occurred. Continued on next page.

  • Page 322

    6 Serial Number shows the serial number of the printer. The second page of the event log is the manufacturing page. This page contains information that may assist HP Customer Care representatives in solving possible printer problems. Checking the Printer’s Configuration...

  • Page 323: Paper Path Test

    ELECT 4 Select the input tray, output bin, duplexer (if available), and number of copies using the - option, the paper path test automatically starts. Checking the Printer’s Configuration key and the ALUE ELECT key. After selecting the last...

  • Page 324

    Chapter 6 HP Digital Copy HP Digital Copy Overview The HP Digital Copy provides you with basic copy module features. Continued on next page. Overview...

  • Page 325: Hp Digital Copy Installation, Installation Checklist

    HP Digital Copy HP Digital Copy Installation Installation Checklist This section will help you install and set up the new HP Digital Copy (Model C4230A). For proper installation, please complete each section in order. Unpack the HP Digital Copy (steps 1-2)

  • Page 326: Parts

    Chapter 6 HP Digital Copy Step 1. Locate HP Digital Copy Parts Automatic document feeder output bin Extension Automatic document feeder lever Graphical display panel 32 MB memory DIMM and 2 firmware DIMMS Control panel overlays Installation guide Y power cord...

  • Page 327: Step 2. Prepare Printer And Hp Digital Copy Location

    Chapter 6 HP Digital Copy Step 2. Prepare Printer and HP Digital Copy Location View with HP Digital Copy on tabletop HP Digital Copy Installation...

  • Page 328

    Chapter 6 HP Digital Copy 43 in. (1092 mm) 14.5 in. (368 mm) 19.5 in. (495 mm) 33 in. (838 mm) HP Digital Copy Installation 73 in. (1854 mm) 11 in. (279 mm) Top and Side Views (shown with optional accessories)

  • Page 329

    Chapter 6 HP Digital Copy Location requirements for the HP Digital Copy A sturdy, level surface for placement of the printer and HP Digital Copy. Space allowance (see the graphic on page 328) around the printer and HP Digital Copy.

  • Page 330

    Installation Specifications Item Dimensions (mm) Weight Input power Voltage Phases Frequency Power consumption HP Digital Copy Installation Specification Width: Depth: 43 in. 26 in. (660 mm) (1092 mm) 49 lb. (22 kg) 100 to 127 Vac, 200 to 240 Vac +10%/-10%...

  • Page 331

    Chapter 6 HP Digital Copy Item Environmental Device status condition Temperature Humidity HP Digital Copy Installation Specification Operating Not Operating 50° F to 91° F -4° F to 122° F (10° C to (-20° C to 50° C) 32.5° C)

  • Page 332: Step 3. Install The Hp Digital Copy

    It is also impor tant to leave space between the stand and the desired location to allow access to the cables during installation. To use the HP Digital Copy Stand, you must have installed a 2000-sheet Input Tray or a 2 x 500-sheet Input Tray.

  • Page 333

    HP Digital Copy WARNING! Use caution when completing the following steps. Once you place the HP Digital Copy on the stand, bumping or moving may cause it to tip. The printer must be moved into position immediately after installation of the HP Digital Copy is complete.

  • Page 334

    Chapter 6 HP Digital Copy 5 Rotate the shipping lock and reinsert it into the HP Digital Copy in the unlocked position (this shipping lock is necessary for future moves). 6 To install the output bin, hold the bin vertically (as shown) and push down to attach the bin to the metal guides.

  • Page 335

    1 Roll the Printer onto the Optional HP Digital Copy Stand (gently rock the printer back and forth as you push it onto the stand). 2 When the printer is in place, lock the wheels and rotate the levelers up or down to stabilize the printer.

  • Page 336

    Be sure to properly align the mounting bracket as you roll the optional output accessory onto the HP Digital Copy Stand. 2 After the front two rollers are on the base of the HP Digital Copy Stand, attach the mounting bracket.

  • Page 337

    Chapter 6 HP Digital Copy mounting bracket Note When locating the stand, be sure to leave enough space to completely extend the optional output accessory away from the printer. (See page for dimensions.) HP Digital Copy Installation...

  • Page 338

    CAUTION Make sure that the printer is turned off. Insert the Copy Connect EIO Board that came with the HP Digital Copy into an open EIO slot on the printer. (Use the screws that are in the existing EIO cover to install the Copy Connect EIO Board.)

  • Page 339

    Chapter 6 HP Digital Copy Install the Copy Connect Cable 1 Plug the Copy Connect cable into the HP Digital Copy (A). Note The icon on the cable should be facing up. 2 Plug the other end of the Copy Connect cable into the Copy Connect EIO Board (B).

  • Page 340

    Chapter 6 HP Digital Copy HP Digital Copy Installation View with HP Digital Copy Stand (shown with optional accessories)

  • Page 341

    Chapter 6 HP Digital Copy Install the Y Power Cord CAUTION Turn off the printer and make sure the HP Digital Copy power switch is in the off position before you install the Y power cord. main 1 Plug the main end of the Y power cord into the HP Digital Copy.

  • Page 342

    Copy display is customized through the language selected on the printer. If the printer language is set to a language other than those offered by the HP Digital Copy, then the HP Digital Copy will default to English. HP Digital Copy Installation...

  • Page 343: Step 4. Test Hp Digital Copy Operation

    Note The green LED lights up on the HP Digital Copy is ready to copy (see page 359). If there is a problem getting to the READY TO COPY state with the HP Digital Copy, see page or call your service provider.

  • Page 344

    The original document will come out in the HP Digital Copy output bin when using the automatic document feeder or will remain on the flatbed of the HP Digital Copy. Output copies will be printed on the printer and will be located in the printer output bin.

  • Page 345: Troubleshoot The Hp Digital Copy

    Chapter 6 HP Digital Copy Troubleshoot the HP Digital Copy Note For detailed information on troubleshooting, see Solving on page 377. Problem Recommended Action No power Check that all power cords are connected correctly. Failed initialization Check that the printer is turned on.

  • Page 346: Hp Digital Copy Operating Instructions, Hp Digital Copy Features And Benefits

    Chapter 6 HP Digital Copy HP Digital Copy Operating Instructions This section shows you how to use the HP Digital Copy and many of its advanced features. HP Digital Copy Features and Benefits Auto/Photo/Text modes Job Interrupt (at copy boundaries)

  • Page 347: Hp Digital Copy Control Panel

    Chapter 6 HP Digital Copy HP Digital Copy Control Panel Control Panel Layout and Display Settings Device Status Message Paper Reduce/ Enlarge 2-sided/N-up Output/Staple Copy Quality More Features HP Digital Copy Operating Instructions Number of Context-sensitive Copies Help Stop Reset...

  • Page 348

    This setting defaults to 1. context-sensitive help This button remains present on the control panel display button unless an error is displayed. When selected, a help topic related to the current control panel message appears. HP Digital Copy Operating Instructions...

  • Page 349

    HP Digital Copy Menu Tabs Menu Tabs allow access to any of the HP Digital Copy settings. Each tab shows related job settings. Select OK or Exit to make changes as you move from tab to tab. Press OK to exit the menu tabs and start a copy job. Press Exit to return to the default display tab.

  • Page 350

    Note If you choose a paper type that is not already loaded in the printer, the printer will prompt you to load Tray 1 with the correct paper before the job is printed. HP Digital Copy Operating Instructions Size - Shows the current size selected.

  • Page 351

    You are presented with the following controls for selecting the desired paper scaling percent: HP Digital Copy Operating Instructions Reduce/Enlarge - Shows input-to-output paper sizes. When a size is selected, the proper scaling percent for the currently selected input and output paper sizes is displayed.

  • Page 352

    HP Digital Copy Menu Tabs (continued) reduce/enlarge tab (continued) HP Digital Copy Operating Instructions Custom Media Reduction - This setting allows you to switch between the standard/enlargement settings and the custom mode. This allows you to choose your original and copy document sizes independently.

  • Page 353

    There are limits to how far out to the edge of the page the printer can print. If you are copying a page that has printing all the way out...

  • Page 354

    This tab has four controls for setting up the options and a preview image that graphically illustrates the current settings. HP Digital Copy Operating Instructions 2-sided Copying - Shows the currently selected 2-sided mode. Choose the two-sided mode you need. The preview image will update to display your choice.

  • Page 355

    You can configure the output and stapling options using the two main controls on this tab. copy quality tab HP Digital Copy Operating Instructions Output Bin - Shows the currently selected output bin. Choose which bin the copy job will be delivered to. If the...

  • Page 356

    All other copy settings, such as stapling and number of copies, will be applied to the bound job. configuration tab Provides configuration settings for the HP Digital Copy. For example: HP Digital Copy Operating Instructions Follow the prompts provided on the control panel when using this mode.

  • Page 357

    Context-sensitive Help Press the to enter the HP Digital Copy help system. Follow the prompts provided in the help system to find quick descriptions of HP Digital Copy features and functions. HP Digital Copy Operating Instructions system version information current page counts for the flatbed and automatic...

  • Page 358

    The setting changes that you make will remain for one minute before they reset to a default setting. For example, if you walk up to the HP Digital Copy and press the 5 key, the number of copies selected will be set to five. If you do not make any other setting changes and do not initiate a job by pressing the Start key within one minute, then the number of copies selected will automatically return to one.

  • Page 359

    Chapter 6 HP Digital Copy Button/LED Functions Continued on next page. HP Digital Copy Operating Instructions Paper Sensor LED RESET STOP Start Button LED START Keys 0-9...

  • Page 360

    RESET START STOP Paper Sensor Start Button HP Digital Copy Operating Instructions Function Use to enter the number of copies you desire. May also be used periodically to enter a numerical value. Resets all of the copier settings to the default values.

  • Page 361

    To bring the system out of Power Save mode, place paper in the automatic document feeder, press any key on the numerical keypad, or touch the touchscreen. HP Digital Copy Operating Instructions Flashing Slow Flashing Fast...

  • Page 362: Hp Digital Copy Settings

    Grouped (uncollated) Stapled Select output bin Reduce/Enlarge 25% to 200% in 1% increments Support standard presets, such as Legal to Letter. Copy quality auto, text, photo HP Digital Copy Operating Instructions Default Auto-select (any tray) Letter/A4 Plain Collated 100% auto...

  • Page 363

    2-up documents will be rotated. Book copy Copies an open book with a single page of output for each page of the book. Brightness 5 levels (2 lighter, normal, 2 darker) HP Digital Copy Operating Instructions Default 1-up Not selected Normal...

  • Page 364: Loading Documents Into The Automatic Document Feeder

    Remove paper clips and staples. Flatten the staple holes. 3 If the document size exceeds A4 or Letter size, extend the input tray and output bin by flipping out the extensions. Continued on next page. HP Digital Copy Operating Instructions...

  • Page 365

    0.32 inches (8 mm). Set the guides so that they touch the document sides. 5 After a document is copied, remove the original from the HP Digital Copy and the copy from the printer output bin. HP Digital Copy Operating Instructions...

  • Page 366: Loading Documents Onto The Flatbed

    HP Digital Copy Loading documents onto the Flatbed 1 Open the document cover. 2 Place the document face down and align the top left with the reference mark. Slowly close the document cover and press HP Digital Copy Operating Instructions TAR T...

  • Page 367: Loading Documents Larger Than The Document Board

    2 Place the document face down on the document bed and press When the job is complete, remove the document. Reattach the document cover and close. HP Digital Copy Operating Instructions TAR T...

  • Page 368: Reading A Page From A Thick Book

    1 Open the document cover. 2 Place the book face down on the document bed and press TAR T Note Do not move the book during job operation. For advanced book copy features, see page 356. HP Digital Copy Operating Instructions...

  • Page 369: Foreign Interface Harness

    To enable this feature, see the HP LaserJet MFP Upgrade Kit for HP LaserJet 8000, 8100, and 8150 Printers User Guide for more information. 1. For use with an HP LaserJet 8150 MFP or any model of HP LaserJet 8150 printer with an HP Digital Copy attached.

  • Page 370: Paper Specifications

    A5 - 5.8 x 8.2 in. (148 x 210 mm) B4 (JIS) - 10.1 x 14.3 in. (257 x 364 mm) B5 (JIS) - 7 x 9.9 in. (176 x 250 mm) Note The automatic document feeder holds up to 50 sheets of paper. HP Digital Copy Operating Instructions...

  • Page 371: Document Quality

    The following documents might be hard to feed through the automatic document feeder. If the document slips in the automatic document feeder (Jam Error) or a double feed occurs often, use the HP Digital Copy flatbed. Paper of unequal thickness, such as envelopes...

  • Page 372

    Paper smaller than 6 x 4 in. (148 x 105 mm) or larger than A3 or Double Letter Other than paper " cloth " metal foil " transparency film Photographic paper Paper with notches on the side Paper that is not rectangular Thin paper HP Digital Copy Operating Instructions...

  • Page 373: Hp Digital Copy Maintenance, Document Holder, And The Flatbed Glass

    Chapter 6 HP Digital Copy HP Digital Copy Maintenance Clean the Document Cover, the Document Holder, and the Flatbed Glass Use a dry cloth or a cloth with a neutral cleanser or isopropyl alcohol to remove dirt from the document cover, document holder, and flatbed glass.

  • Page 374: Cleaning The Automatic Document Feeder

    Chapter 6 HP Digital Copy Cleaning the Automatic Document Feeder Feed Roller Paper Guide Continued on next page. HP Digital Copy Maintenance Exit Roller Pick Roller Idler Roller Automatic Document Feeder Glass...

  • Page 375

    Paper Guide Gently wipe the paper guide area. A dirty or worn paper guide can cause vertical streaking. Note If the HP Digital Copy is experiencing chronic misfeeds, then contact your service provider to have it cleaned. HP Digital Copy Maintenance...

  • Page 376: Pad And Roller Maintenance

    Every 60,000 pages the pad and pick roller need to be replaced. Print a configuration page for page count information since the last maintenance. To print a configuration page, turn the printer on and be sure READY is displayed. Press until PRINT CONFIGURATION displays.

  • Page 377: Hp Digital Copy Problem Solving

    HP Digital Copy Problem Solving This section shows status messages that display on the HP Digital Copy control panel when there is a problem with the HP Digital Copy. There are two different types of errors made by the HP Digital Copy:...

  • Page 378: Temporary Error

    ADF COVER IS OPEN The automatic document feeder cover is open and must be closed for copying to continue. A misfeed occurred from the automatic document feeder input ADF MISFEED tray. Restack the pages in the automatic document feeder input tray. Press HP Digital Copy Problem Solving to continue the copy job. TAR T...

  • Page 379: Equipment Error

    Chapter 6 HP Digital Copy Equipment Error To correct an equipment error, turn the printer and HP Digital Copy off and then turn the printer and HP Digital Copy on. If the error message persists, then call your service provider.

  • Page 380

    Chapter 7 Service and Support Service and Support Overview ! Hewlett-Packard limited warranty statement ! Limited Warranty for Toner Cartridge Life ! HP Software License Terms Overview...

  • Page 381: Hewlett-packard Limited Warranty Statement

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, customer will be entitled to a refund of the purchase price upon prompt return of the product.

  • Page 382

    THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. 8. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the...

  • Page 383

    Chapter 7 Service and Support 10.FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND; THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

  • Page 384: Period

    If printer hardware fails after the warranty period, and you have an HP Maintenance Agreement or HP SupportPack, request service as specified in the agreement. If you do not have an HP Maintenance Agreement or HP SupportPack, contact an HP-authorized service or support provider. (See the HP Customer Care Hewlett-Packard limited warranty statement pages at the front of this user guide.)

  • Page 385: Life

    This warranty supersedes all previous warranties (7/16/96). This HP Toner Cartridge is warranted to be free from defects in materials and workmanship for cartridge life until the HP toner is depleted. Your HP toner is depleted when your printer indicates a toner low message. HP will, at HP’s option, either replace products which prove to be defective or...

  • Page 386: Hp Software License Terms

    HP. License Grant HP grants you a license to Use one copy of the Software. “Use” means storing, loading, installing, executing, or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the Software is licensed for “concurrent use”, you may not allow more than the...

  • Page 387

    No Disassembly or Decryption You may not disassemble or decompile the Software unless HP’s prior written consent is obtained. In some jurisdictions, HP’s consent may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassembly or decompilation.

  • Page 388

    Chapter 7 Service and Support Termination HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form.

  • Page 389

    Appendix A Specifications Specifications Overview This appendix includes: ! Paper Specifications ! Printer Specifications Overview...

  • Page 390

    Paper Specifications For HP Digital Copy paper specifications, see page 370. HP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality.

  • Page 391

    For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality. It is possible for paper to meet all of the guidelines in this manual and still not produce satisfactory results.

  • Page 392: Supported Sizes Of Paper For Input And Output

    Appendix A Specifications Supported Sizes of Paper for Input and Output Note For more information on an optional HP output device, see the user guide that came with the device. Tray or Bin Capacity Tray 1 up to (multipurpose) 100 sheets...

  • Page 393

    Appendix A Specifications Tray or Bin Capacity Tray 2 and up to Optional 500 sheets 2 x 500-sheet Input Tray (Tray 4) Tray 3 and up to Optional 500 sheets 2 x 500-sheet Input Tray (Tray 5) Optional up to 2000 2000-sheet sheets Input Tray...

  • Page 394

    Appendix A Specifications Tray or Bin Capacity Optional up to Custom Paper 500 sheets Trays (Trays 3 or 5) Standard up to Output Bin 500 sheets (face-down) Face-up Bin up to 100 sheets Paper Specifications Paper Typical paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17, 8K, 16K, JIS EXEC, Executive Custom sizes:...

  • Page 395

    Appendix A Specifications Tray or Bin Capacity 5-bin Mailbox up to with Stapler 250 sheets and 8-bin per bin Mailbox 7-bin Tabletop up to Mailbox 120 sheets per bin Envelope up to 100 Feeder envelopes Paper Specifications Paper Paper sizes: Letter, ISO A4, Legal Note: JIS B4, Executive, 11 x 17, ISO A3, envelopes, transparencies, and...

  • Page 396

    Appendix A Specifications Tray or Bin Capacity Duplexer Paper Specifications Paper Paper sizes: Letter, Legal, 11 x 17, Executive, ISO A3, ISO A4, ISO A5, JIS B4, JIS B5, 8K, 16K, JIS Exec Weight 16 to 28 lb (60 to 105 g/m...

  • Page 397: Supported Types Of Paper

    Appendix A Specifications Supported Types of Paper The printer allows the selection of the following types of paper through the control panel: (See the recommended paper specifications starting on page 390.) plain letterhead prepunched bond color rough a. Only supported in Tray 1.

  • Page 398

    If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer. Symptom Poor print quality or toner adhesion.

  • Page 399

    Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer’s fusing temperature (392°...

  • Page 400

    Appendix A Specifications Paper Weight Equivalence Table Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover weight (in the fourth column).

  • Page 401

    Appendix A Specifications U.S. Post U.S. Card U.S. Text/ thick- Bond Book ness Weight Weight (mm) (lb) (lb) Paper Specifications U.S. U.S. U.S. Cover Bristol Index Weight Weight Weight (lb) (lb) (lb) U.S. Europe Japan Metric Metric Weight Weight Weight (lb) (g/m (g/m...

  • Page 402

    Appendix A Specifications U.S. Post U.S. Card U.S. Text/ thick- Bond Book ness Weight Weight (mm) (lb) (lb) a. U.S. Post Card measurements are approximate. Use for reference only. Paper Specifications U.S. U.S. U.S. Cover Bristol Index Weight Weight Weight (lb) (lb) (lb)

  • Page 403: Labels

    Note For best results, use only Tray 1 and the Face-up Bin. CAUTION To avoid damaging the printer, use only labels recommended for use in laser printers. Never print on the same sheet of labels more than once. Do not print on both sides of labels, transparencies, envelopes, custom paper, or paper heavier than 28 lb (105 g/m paper jamming might result.

  • Page 404

    When selecting labels, consider the quality of each component: Adhesives: The adhesive material should be stable at 392° F (200° C), the printer’s maximum fusing temperature. Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams.

  • Page 405: Transparencies

    For best results, use only Tray 1 and the Face-up Bin. CAUTION Transparencies used in the printer must be able to withstand 392° F (200° C), the printer’s maximum fusing temperature. To avoid damaging the printer, use only transparencies recommended for use in laser printers.

  • Page 406: Envelopes

    Appendix A Specifications Envelopes Note For best results, use only Tray 1 or the envelope feeder and the Face-up Bin. Envelope Construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer.

  • Page 407

    Appendix A Specifications If you do not have an optional envelope feeder, print envelopes from Tray 1, see page 130. To print envelopes with the optional envelope feeder, see page 123. If envelopes wrinkle, see page 260. Envelopes with Double-Side-Seams Double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams.

  • Page 408

    Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams. Envelope Margins The following table gives typical address margins for a Commercial #10 or DL envelope.

  • Page 409

    Appendix A Specifications Envelope Storage Proper storage of envelopes helps contribute to good print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope may wrinkle during printing. Paper Specifications...

  • Page 410: Card Stock And Heavy Paper

    Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 53 lb (199 g/m ) in Tray 1 or 28 lb (105 g/m might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.

  • Page 411

    Appendix A Specifications Card Stock Construction Smoothness: 36-53 lb (135-199 g/m smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m should have a smoothness rating of 100-250 Sheffield. Construction: Card stock should lie flat with less than 0.2 inch (5 mm) of curl.

  • Page 412: Printer Specifications, Physical Dimensions

    Appendix A Specifications Printer Specifications Physical Dimensions Continued on next page. Printer Specifications 46.75 in. (1187 mm) 11.5 in. (292 mm)

  • Page 413

    Appendix A Specifications 13.75 in. (350 mm) Continued on next page. Printer Specifications 11.5 in. (292 mm)

  • Page 414

    Appendix A Specifications 14.5 in. (368 mm) 19.5 in. (485 mm) 33 in. (838 mm) Continued on next page. Printer Specifications 66.25 in. (1683 mm) (8150 shown with optional output device)

  • Page 415

    Appendix A Specifications 43 in. (1092 mm) 14.5 in. (368 mm) 19.5 in. (495 mm) 33 in. (838 mm) Continued on next page. Printer Specifications 73 in. (1854 mm) 11 in. (279 mm) (8150 MFP shown with optional output device)

  • Page 416

    Appendix A Specifications Printer Weight (without toner cartridge) HP LaserJet 8150 and 8150 N printers: 112 lbs (51 kg) HP LaserJet 8150 DN printer: 120 lbs (54 kg) HP LaserJet 8150 HN printer: 249 lbs (113 kg) HP LaserJet 8150 MFP printer: 300 lbs (136 kg)

  • Page 417: Environmental Specifications

    Appendix A Specifications Environmental Specifications Printer State Printing (100-127V units) (220-240V units) Standby (100-127V units) (220-240V units) PowerSave 1 (default activation time 30 minutes) PowerSave 2 (default activation time 10 minutes after PowerSave 1 starts, if nothing else happens) Printer Specifications...

  • Page 418

    Appendix A Specifications Printer State Minimum Recommended Circuit Capacity 100-127 Volt 220-240 Volt Power Requirements (Acceptable Line Voltage) 100-127 Volt (+/- 10%) 220-240 Volt (+/- 10%) 220 Volt (+/- 10%) Printer Specifications Power Consumption Power Consumption (average, in watts, (average, in watts,...

  • Page 419

    59 dB (Operator Position) a. Print speed is 32 ppm Operating temperature Relative Humidity Speed, in pages per minute (ppm) Expandable Memory Printer Specifications 5.2 Bel 36 dB 41 dB 50-91° F (10-32.5° C) 20-80% 32 ppm Up to 160 MB total, using optional accessory memory DIMMs.

  • Page 420

    You can perform most routine printing tasks from the computer through the printer driver or software application. This is the most convenient way to control the printer and will override the printer’s control panel settings. See the help files associated with the software, or for more information on accessing the printer driver, see page 62.

  • Page 421

    Additional menu items can appear in the control panel, depending on the options currently installed in the printer. Note For more information on an optional HP output device, see the user guide that came with the device. This appendix includes:...

  • Page 422

    Appendix B Control Panel Menus ! I/O Menu ! EIO Menu ! Resets Menu Overview...

  • Page 423: Private/stored Jobs Menu

    Private/Stored Jobs Menu This menu provides a list of the private, stored, quick copy, and proof and hold jobs on the printer’s hard disk or RAM memory. The user can print or delete these jobs from the control panel. See information.

  • Page 424: Information Menu

    For more information, see page 317. MENU MAP The configuration page shows the printer’s current configuration. If PRINT an HP JetDirect print server card is installed, a JetDirect CONFIGURATION configuration page will print out as well. For more information, see page 314.

  • Page 425

    EVENT LOG The second page of the event log is the manufacturing page. This page contains information that may assist HP Customer Care representatives in solving possible printer problems. This item allows you to view the most recent printer events on the SHOW control panel display.

  • Page 426

    If a stapler is installed and is a valid destination, pressing to cancel the paper path test may not work as expected. In this case, press OFFLINE, turn the printer off, and then turn the printer on. The Usage Page contains information that could be used for cost PRINT USAGE accounting.

  • Page 427: Paper Handling Menu

    Paper Handling Menu When paper handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the printer driver or software application. For more information, see page 157. Some items in this menu (such as duplex and manual feed) can be accessed from a software application or from the printer driver (if the appropriate driver is installed).

  • Page 428

    Determine how the printer will use Tray 1. FIRST: If paper is loaded in Tray 1, the printer will pull paper from that tray first. CASSETTE: A paper size must be assigned to Tray 1 using the TRAY 1 SIZE option (the next item in this menu when TRAY 1 MODE= CASSETTE).

  • Page 429

    Appendix B Control Panel Menus Item Values For supported TRAY 2 paper types, see TYPE=PLAIN page 397. For supported TRAY 3 paper types, see TYPE=PLAIN page 397. For supported TRAY 4 paper types, see TYPE=PLAIN page 397. For supported TRAY 5 paper types, see TYPE=PLAIN page 397.

  • Page 430

    Explanation Feed the paper manually from Tray 1, rather than automatically from a tray. When MANUAL FEED=ON and Tray 1 is empty, the printer goes offline when it receives a print job and displays MANUALLY FEED [PAPER SIZE]. For more information, see page 156.

  • Page 431

    Choose YES to print on letter size paper when an A4 job is sent, but no A4 size paper is loaded in the printer (or to print on A4 size paper when a letter job is sent, but no letter paper is loaded in the printer).

  • Page 432

    Appendix B Control Panel Menus Item Values CONFIGURE EDGE TO EDGE=NO PRINT TEST PAGE TRAY=ALL TRAY X NONE SHIFT=NONE LEFT 1 LEFT 2 LEFT 3 RIGHT 1 RIGHT 2 RIGHT 3 Paper Handling Menu Explanation Configure the margin alignment for the tray you wish to print an edge-to-edge print job from.

  • Page 433

    HIGH3 Paper Handling Menu Explanation This item appears only when CONFIGURE FUSER MODE MENU=YES. The printer speeds are for Letter or A4. NORMAL: Normal temperature, prints at 32 ppm. LOW: Low temperature, prints at 32 ppm. HIGH1: Raises the temperature, prints at 32 ppm.

  • Page 434

    Appendix B Control Panel Menus Item Values Paper Handling Menu Explanation For a complete list of supported paper types, see page 397. CAUTION If you change the fuser mode to HIGH1, HIGH2, or HIGH3, be sure to change it back to the default when you are done printing.

  • Page 435: Print Quality Menu

    300: Produces draft print quality at the printer’s maximum speed (32 ppm). 300 dpi (dots per inch) is recommended for some bitmapped fonts and graphics, and for compatibility with the HP LaserJet III family of printers. 600: Produces high print quality at the printer’s maximum speed (32 ppm).

  • Page 436

    (REt) setting to produce print with smooth angles, curves, and edges. All print resolutions, including FastRes 1200, benefit from REt. Note It is best to change the REt setting from the printer driver or software application. (Driver and software settings override control panel settings.)

  • Page 437

    50%. CAUTION HP does not recommend full-time use of EconoMode. (If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge.)

  • Page 438

    Appendix B Control Panel Menus Item Values No value to CREATE select. CLEANING PAGE No value to PROCESS select. CLEANING PAGE Print Quality Menu Explanation Press to print a cleaning page (for cleaning ELECT excess toner from the paper path). In order for the cleaning page to work properly, print the page on copier grade paper (not bond or rough paper).

  • Page 439: Printing Menu

    Printing Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 146.

  • Page 440

    Appendix B Control Panel Menus Item Values For supported PAPER=LETTER (110V printers) paper sizes, see page 392. PAPER=A4 (220V printers) ENVELOPE=COM10 (110V printers) ENVELOPE=DL (220V printers) CONFIGURE CUSTOM PAPER=NO Printing Menu Explanation Set the default image size for paper and envelopes.

  • Page 441

    PAPER=YES. Select the unit of measurement for the custom paper size. This item appears only when CONFIGURE CUSTOM PAPER=YES. Select the dimension to be fed into the printer (short edge). This item appears only when CONFIGURE CUSTOM PAPER=YES. Select the other dimension (long edge).

  • Page 442

    SLOT 1, 2, or 3: Fonts stored in one of the three DIMM slots. The printer assigns a number to each font and lists them on the PCL Font List (page 318). The font number appears in the Font # column of the printout.

  • Page 443

    1. ALUE Select any one of several available symbol sets from the printer’s control panel. A symbol set is a unique grouping of all the characters in a font. PC-8 or PC-850 is recommended for line draw characters.

  • Page 444

    Appendix B Control Panel Menus Item Values WIDE A4=NO APPEND CR TO LF=NO PRINT PS ERRORS=OFF EDGE TO EDGE OVERRIDE=OFF Printing Menu Explanation The Wide A4 setting changes the number of characters that can be printed on a single line of A4 paper.

  • Page 445: Configuration Menu

    Appendix B Control Panel Menus Configuration Menu Items in this menu affect the printer’s behavior. Configure the printer according to your printing needs. Item Values POWERSAVE TIME= 15 MINUTES 30 MINUTES 30 MINUTES 1 HOUR 2 HOURS 3 HOURS Configuration Menu...

  • Page 446

    Select the default printer language (personality). Possible values are determined by which valid languages are installed in the printer. Normally you should not change the printer language (the default is AUTO). If you change it to a specific printer language, the printer will not...

  • Page 447

    This item dedicates printer memory to save each language’s permanent resources. (You might need to add memory to the printer in order for this item to appear.) The amount of memory set aside can be different for each installed language. Some...

  • Page 448

    Explanation This item appears only when RESOURCE SAVE=ON. Select the amount of memory used for saving PCL resources. Printer default is the minimum amount of memory needed to perform resource saving for PCL. Press to change settings by increments of...

  • Page 449

    (page 467). Set the amount of time that a clearable warning is displayed on the printer’s control panel. JOB: Warning messages display on the control panel until the end of the job from which they were generated.

  • Page 450

    This item determines how the printer reacts to errors. ON: If an error occurs that prevents printing, the message will display, and the printer will go offline for 10 seconds before returning online. OFF: If an error occurs that prevents printing, the...

  • Page 451

    (About 100 to 300 sheets can still be printed.) CONTINUE: The printer will continue to print while the TONER LOW message is displayed. STOP: The printer will go offline and wait for further action. For more information, see page 191.

  • Page 452

    Explanation This item determines how the RAM disk is configured. This item appears only if there is no optional hard disk installed and the printer has at least 12 MB of memory. OFF: The RAM disk is disabled. ON: The RAM disk is enabled. Configure the amount of memory to be used through the following item: RAM DISK SIZE.

  • Page 453

    This item determines how the printer behaves when a paper jam occurs. AUTO: The printer automatically selects the best mode for printer jam recovery (usually ON). This is the default setting. ON: The printer automatically reprints pages after a paper jam is cleared.

  • Page 454

    This item allows the user to tell the printer that a new toner cartridge has been installed. Setting this item to YES will reset the HP TonerGauge to full. Specifies the number of quick copy jobs that can be stored on the printer’s hard disk.

  • Page 455

    Appendix B Control Panel Menus Item Values JOB HELD TIMEOUT=OFF 1 HOUR 4 HOURS 1 DAY 1 WEEK Configuration Menu Explanation Sets the amount of time that quick copy, proof and hold, private, and stored jobs are kept before being automatically deleted from the queue.

  • Page 456: Configuration Of Mbm Menu

    It uses all the bins, but the software sees the multibin mailbox as one logical bin. If a bin is full, the printer automatically sends the job to the next available bin.

  • Page 457: I/o Menu

    I/O Menu Explanation Select the I/O timeout period in seconds. (I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.) This setting allows you to adjust timeout for best performance. If data from other ports appear in the middle of your print job, increase the timeout value.

  • Page 458

    I/O Menu Explanation Allocate memory for I/O buffering. AUTO: The printer automatically reserves memory for I/O buffering. Additional configurations are not required and the I/O BUFFER SIZE menu item does not appear. ON: The I/O BUFFER SIZE item appears (see below).

  • Page 459

    I/O buffering. The maximum amount of memory available for I/O buffering is determined by the amount of memory installed in the printer, the languages installed in the printer, and by other memory allocations that must be made. Press...

  • Page 460: Eio Menu

    EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO slot of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu. Item...

  • Page 461

    Appendix B Control Panel Menus Item Values IPX/SPX=NO EIO Menu Explanation NO: The IPX/SPX Menu is not accessible. YES: The IPX/SPX Menu appears. In the IPX/SPX Menu, you can specify the frame type parameter used on your network. The default is AUTO, to automatically set and limit the frame type to the one detected.

  • Page 462

    BOOTP=YES for TCP/IP parameters to be automatically loaded from a bootp or DHCP server when the printer is turned on. If you specify BOOTP=NO, you can manually set selected TCP/IP parameters from the control panel. You can manually set each byte of the IP address (IP), Subnet Mask (SM), Syslog Server (LG), and Default Gateway (GW).

  • Page 463

    Appendix B Control Panel Menus Item Values CFG LINK=NO EIO Menu Explanation NO: The 10/100Base-TX link configuration menu will not be accessed. YES: Allows you to access and manually set 10/100Base-TX link parameters. AUTO: (Default) The print server will automatically configure itself to match the network’s link speed and communication mode.

  • Page 464: Duplex Registration Menu

    Appendix B Control Panel Menus Duplex Registration Menu The items in this menu will assist you in aligning the images on the front and back of a duplexed page by calibrating the duplexer with trays 2, 3, or 4. For more information, see page 187.

  • Page 465: Resets Menu

    You want to restore the printer’s default settings. Communication between the printer and computer has been interrupted. You are having problems with a port. The items in the Resets Menu will clear all memory in the printer, while clears only the current job. ANCEL...

  • Page 466

    Resetting memory during a print job can result in data loss. This item does not affect network settings stored on the HP JetDirect print server (if installed). This item performs a simple reset and clears the input and output RESET ACTIVE buffers (for the active I/Os only).

  • Page 467

    The printer has three dual in-line memory module (DIMM) slots for upgrading with: More printer memory. DIMMs are available in 8, 16, 32, and 64 MB, for a maximum of 160 MB. Flash DIMMs, available in 2, 4, and 8 MB. Unlike standard printer memory, flash DIMMs can be used to permanently store downloaded items in the printer, even when the printer is off.

  • Page 468

    Single in-line memory modules (SIMMs) used on previous HP LaserJet printers are not compatible with this printer. You might want to add more memory to the printer if you often do one or more of the following: print complex graphics or PS documents, print with the optional duplexer, use many downloaded fonts, and print large paper sizes (such as A3, B4, or 11 x 17).

  • Page 469

    Appendix C Printer Memory and Expansion This appendix includes: ! Determining Memory Requirements ! Installing Memory ! Checking Memory Installation ! Adjusting Memory Settings ! Installing EIO Cards/Mass Storage Overview...

  • Page 470: Determining Memory Requirements

    The amount of memory you need depends on the types of documents you print. Your print engine can print most text and graphics at 1200 dpi FastRes without additional memory. Add memory to your printer if you: Commonly print complex graphics. Use many temporarily downloaded fonts.

  • Page 471: Installing Memory

    (page 314). 1 Turn the printer off. Unplug the power cord and disconnect any cables. 2 Loosen the two captive thumb screws on the back of the printer.

  • Page 472

    Appendix C Printer Memory and Expansion 3 Grasp the screws and pull the formatter board out of the printer. Place it on a flat, non-conductive surface. 4 Remove the DIMM from the antistatic package. Hold the DIMM with fingers against the side edges and thumbs against the back edge.

  • Page 473

    Appendix C Printer Memory and Expansion 6 Slide the formatter board back into the printer and tighten the two screws. 7 Plug in the power cord and connect all cables. Turn the printer on. Continued on next page. Installing Memory...

  • Page 474

    Appendix C Printer Memory and Expansion Maximum Memory Configuration Configuration Page Label Slot 1 Slot 2 Slot 3 Slot 4 Total Installing Memory Formatter Board Label FLASH Description Flash firmware 32 MB 64 MB 64 MB 160 MB...

  • Page 475: Checking Memory Installation

    Checking Memory Installation Follow this procedure to verify that DIMMs are installed correctly: 1 Check that the printer’s control panel displays READY when the printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. Check the printer messages (beginning on page 227).

  • Page 476: Adjusting Memory Settings

    To determine how much memory to allocate to a language: 1 From the Configuration Menu, set RESOURCE SAVE=ON (page 448). You might need to add memory to the printer in order for this option to appear in the printer’s control panel.

  • Page 477

    2 Also from the Configuration Menu, choose either PCL MEMORY or PS MEMORY and change the setting to the highest value displayed. This amount will vary depending upon how much memory is installed in the printer. 3 Using a software application, download all the fonts you want to use in the selected language.

  • Page 478

    To allow the computer to continue working without waiting for the print job to finish queuing, the printer uses a portion of its memory (an I/O buffer) to hold jobs in progress. (If I/O buffering is off, no memory is reserved for this function.)

  • Page 479: Installing Eio Cards/mass Storage

    Use HP LaserJet Resource Manager to manage fonts on a mass storage device (page 86). For more information, see the printer software help. HP is constantly introducing new software tools for use with your printer and accessories. These tools are available from the Internet free of charge. See page for how to visit the HP website for more information.

  • Page 480

    PCL command structure. Note Unless PCL 5e backward compatibility is required, HP recommends that PCL 6 printer drivers be used to take full advantage of all printer features. The PCL 5e printer driver in this printer is not backward compatible with older printers that use PCL 5e printer drivers.

  • Page 481

    Appendix D Printer Commands HP-GL/2 The printer has the ability to print vector graphics using the HP-GL/2 graphics language. Printing in the HP-GL/2 language requires that the printer leave PCL language and enter HP-GL/2 mode, which can be done by sending the printer PCL code.

  • Page 482

    The table at the end of this appendix contains commonly used PCL 5e commands (page 486). For a complete listing and explanation of how to use PCL, HP-GL/2, and PJL commands, order the PCL 5/PJL Technical Reference Documentation Package (page 51).

  • Page 483: Understanding Pcl Printer Command Syntax

    Lowercase l: Number one: Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands.

  • Page 484: Combining Escape Sequences

    3 The final character of the combined escape sequence must be uppercase. The following is an example of an escape sequence string that would be sent to the printer to select legal paper, landscape orientation, and 8 lines per inch: ?&l3A?&l1O?&l8D...

  • Page 485: Selecting Pcl Fonts

    A sample section is shown below. Notice the two variable boxes for symbol set and point size. These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set.

  • Page 486: Common Pcl Printer Commands

    Appendix D Printer Commands Common PCL Printer Commands Function Command Job Control Commands Reset ?&l#X Number of Copies ?&l#S 2-sided/1-sided printing Common PCL Printer Commands Options (#) 1 to 999 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding...

  • Page 487

    Appendix D Printer Commands Function Command Page Control Commands ?&l#H Paper Source Common PCL Printer Commands Options (#) 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1...

  • Page 488

    Appendix D Printer Commands Function Command ?&l#A Paper size Common PCL Printer Commands Options (#) 1 = Executive 2 = Letter 3 = Legal 6 = 11 x 17 17 = 16K 18 = JIS EXEC 19 = 8K 25 = A5...

  • Page 489

    Appendix D Printer Commands Function Command ?&n# Paper Type ?&l#O Orientation ?&l#E Top Margin ?&l#F Text Length (bottom margin) ?&a#L Left Margin Common PCL Printer Commands Options (#) 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels...

  • Page 490

    Appendix D Printer Commands Function Command ?&a#M Right Margin ?&k#H Horizontal Motion Index ?&l#C Vertical Motion Index ?&l#D Line Spacing ?&l#L Perforation Skip Programming Hints ?&s#C End of Line Wrap Display Functions On Display Functions Off Common PCL Printer Commands...

  • Page 491

    Common PCL Printer Commands Options (#) 0 = Use previous PCL cursor position 1 = Use current HP-GL/2 pen position 0 = Use previous HP-GL/2 pen position 1 = Use current PCL cursor position 8U = HP Roman-8 Symbol Set...

  • Page 492

    Appendix D Printer Commands Function Command ?(s#P Primary Spacing ?(s#H Primary Pitch ?&k#S Set Pitch Mode ?(s#V Primary Height ?(s#S Primary Style ?(s#B Primary Stroke Wt. Common PCL Printer Commands Options (#) 0 = fixed 1 = proportional # = characters/inch...

  • Page 493

    Appendix D Printer Commands Function Command ?(s#T Typeface a. For custom paper, replace “Custompapertype” with the name of the paper, and replace the “#” with the number of characters in the name plus 1. b. Order the PCL 5/PJL Technical Reference Documentation Package for symbol set charts or for more information (page 51).

  • Page 494

    Appendix E Regulatory Information Regulatory Information Overview ! FCC Regulations ! Environmental Product Stewardship ! Safety Statements Overview...

  • Page 495: Fcc Regulations

    Appendix E Regulatory Information FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 496

    Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. Note The HP LaserJet 8150 MFP, or any model of HP LaserJet 8150 printer with an HP Digital Copy attached, complies with Class A limits. FCC Regulations...

  • Page 497: Environmental Product Stewardship, Protecting The Environment

    Appendix E Regulatory Information Environmental Product Stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. The printer has been designed to minimize impacts on the environment. The printer design eliminates: Ozone The printer uses charging rollers in the electrophotographic process...

  • Page 498

    NERGY Toner EconoMode uses about 50% less toner, thereby extending the life of Consumption the toner car tridge. (HP does not recommend full-time use of EconoMode.) Paper use The printer’s optional duplexing feature, which provides for two-sided printing, reduces paper usage and the resulting demands on natural resources.

  • Page 499

    HP LaserJet In many countries/regions, this product’s printing supplies (for Printing example, toner cartridge or fuser) can be returned to HP through the Supplies HP Planet Partners Printing Supplies Environmental Program. An easy-to-use and free takeback program is available in over 25 countries/regions.

  • Page 500

    LaserJet toner cartridges that otherwise may have been discarded in the world’s landfills. The HP LaserJet toner cartridges go to a collection center and are bulk-shipped to our recycling partners who disassemble the cartridge parts for recycling.

  • Page 501

    HP SupportPack covers the printer and all HP-supplied internal Warranty components. It is a three-year warranty from the date of purchase. HP SupportPack must be purchased by the customer within 90 days of product purchase. (See the of this user guide.)

  • Page 502: Material Safety Data Sheet

    The Toner Cartridge/Drum material data safety sheet (MSDS) can be obtained by accessing the URL http://www.hp.com/go/msds and selecting the HP LaserJet icon. If you do not have access to the Internet, call U.S. HP FIRST (fax-on-demand service) at 1-800-231-9300. Use Index number 7 for a listing of the Toner Cartridge/Drum Material/Chemical Safety Data Sheets.

  • Page 503: Environmental Conformity

    Plastics Plastic parts have material identification markings, according to international standards, that enhance the ability to identify plastics for proper disposition at the end of the printer’s life. The plastics used in the printer housing and chassis are technically recyclable.

  • Page 504: Declaration Of Conformity

    Paper The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide. The printer is suited for the use of recycled paper according to DIN 19 309.

  • Page 505

    IEC 950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4 IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/LED) EMC: EN 55022:1998 (Class B EN 55024:1998 EN 61000-3-2:1995 EN 61000-3-3:1995 Declaration of Conformity HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, 8150 C4265A, C4266A, C4267A, C4268A, C4269A 1, 3...

  • Page 506

    3) The HP LaserJet 8150 MFP, or any model of HP LaserJet 8150 printer with an HP Digital Copy attached, complies with Class A limits. Declaration of Conformity...

  • Page 507

    Appendix E Regulatory Information 4) The product includes Local Area Network (LAN) options. When the Interface Cable is attached to either of the IEEE 802.3 connectors, the printer meets the requirements of EN 55022 Class A. Boise, Idaho USA July 29, 1999...

  • Page 508: Safety Statements, Laser Safety Statement

    Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

  • Page 509: Canadian Doc Regulations

    Appendix E Regulatory Information Canadian DOC Regulations HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN Complies with Canadian EMC Class B requirements. <<Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. << CEM>>.>> HP LaserJet 8150 MFP and all HP LaserJet 8150 printers with an HP Digital Copy attached Complies with Canadian EMC Class A requirements.

  • Page 510: Vcci Statement (japan)

    Appendix E Regulatory Information VCCI Statement (Japan) HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN HP LaserJet 8150 MFP and all HP LaserJet 8150 printers with an HP Digital Copy attached Safety Statements...

  • Page 511: Korean Emi Statement

    Appendix E Regulatory Information Korean EMI statement HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN HP LaserJet 8150 MFP and all HP LaserJet 8150 printers with an HP Digital Copy attached Safety Statements...

  • Page 512: Laser Statement For Finland

    LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, 8150 MFP -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.

  • Page 513

    Appendix E Regulatory Information HUOLTO HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, 8150 MFP-kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi...

  • Page 514

    364 loading 364 AUX connector 369 face-up 105 mailbox 106 standard 103 button functions HP Digital Copy 359 cable configuration 292 card stock 410 cleaning page 199 cleaning the printer 197 collation (mopying) 146 configuration description of printer 32...

  • Page 515

    313 printing 314 connectivity 30 context sensitive help HP Digital Copy 357 control panel HP Digital Copy 347 keys 56 layout 53 lights 54 messages 226 printing a menu map 59, 317 control panel menus about 58 configuration menu 445...

  • Page 516

    428 envelope specifications 406 envelopes wrinkles 260 environmental product stewardship 497 environmental specifications 417 equipment error HP Digital Copy 379 error messages 226 escape sequences combining 484 event log 321 face-up bin 105 Fast InfraRed Connect 179 FCC statement 495...

  • Page 517

    348 temporary error 378 troubleshooting 345 HP Fast InfraRed Connect about 179 problem solving 302 HP LaserJet Resource Manager 86 HP support services 3 HP TonerGauge 193 HP Web JetAdmin 83 humidity, operating environment 419 I/O buffering 478...

  • Page 518

    HP Digital Copy 359 LEDs, status interpretation 60 letterhead paper, loading 134 loading automatic document feeder 364 flatbed 366 Macintosh Job Retention 166 LaserJet Utility 81, 85 LaserWriter 8 driver 80 PPDs 80, 308 printer driver 66 problem solving 305...

  • Page 519

    227 operating instructions HP Digital Copy 346 options 37 OS/2 printer drivers 70 output bin selecting 101 paper blank back page 151 custom or heavy stock 143 different first page 149 letterhead or preprinted, loading 134 loading...

  • Page 520

    HP Digital Copy 370 labels 403 transparencies 405 parts and locations 35 PCL fonts, selecting 485 PCL printer commands 486 PostScript Level 3 emulation See PS power consumption 417 PowerSave mode 417 requirements 418 PPDs, Macintosh 308 preprinted paper, loading 134...

  • Page 521

    262 common problems 267 HP Digital Copy 377 HP Fast InfraRed Connect 302 Macintosh 305 network and I/O port 300 paper jam locations 203 paper jams 202 print quality 254 PS errors 298 repeating paper jams 224 Proof and Hold jobs 170...

  • Page 522

    HP Digital Copy 378 toner cartridge checking toner level 192 life expectancy 192 limited warranty 385 managing 191 printing with low toner 194 resetting HP TonerGauge 193 storage 191 TonerGauge 193 transparency, specifications 405 Tray 1 clearing paper jams 204...

  • Page 523

    wrinkled envelopes 260 Y power cord installing 341...

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