Terminal Services Troubleshooting - HP Integrated Lights-Out User Manual

Terminal Services can be disabled or enabled at any time. Changing the Terminal
Services configuration causes the iLO firmware to reset. Resetting the iLO
firmware interrupts any open connections to iLO.
When the Terminal Services client is launched by the Remote Console, Remote
Console goes into a sleep mode to avoid consuming CPU bandwidth. Remote
Console still listens to the Remote Console default port 23 for any commands
from the iLO.
iLO passes-through only one Terminal Services connection at a time. Terminal
Services has a limit of two concurrent sessions.
The Remote Console activates and becomes available if the Remote Console is in
sleep mode and the Terminal Services client is interrupted by any of the
following:

Terminal Services Troubleshooting

If you are experiencing problems with iLO Terminal Services Pass-through,
check the following:
1. Verify that Terminal Services is enabled on the host by selecting My
2. Verify that the iLO pass-through configuration is enabled or automatic by
3. Verify whether iLO Advanced functionality is licensed.
4. Verify whether the iLO Management Interface Driver is installed on the host
5. Verify if Terminal Services pass-through service and iLO Proxy is installed
6. Determine whether the Application Event Log is full.
The Terminal Services client is closed by the user.
The Windows® operating system is shut down.
The Windows® operating system locks-up.
Computer>Properties>Remote>Remote Desktop.
checking iLO Global Settings.
by selecting My Computer>Properties>Hardware>Device
Manager>Multifunction Adapters.
and running on the host by selecting Control Panel>Administrative
Tools>Services and attempting to restart the service.
Using iLO 115