Page 1: General Information
HP Print Server Appliance 4250 User's Guide Click a title to view a topic. Home General Information Product Overview Product Specifications Setting the Date and Time Initial Set Up Getting Started Installing Printers on Clients Front Panel Hardware Installation Web Interface...
Page 3: Product Overview
Figure 1: The HP Print Server PSA 4250 The HP Print Server Appliance 4250 is a state-of-the-art device for managing and monitoring printing over a network. It is a network device that has been designed to provide a quick and easy way to add print capacity without affecting the general purpose server.
Page 4: Product Description
administrators to easily authorize or restrict print administration and services to specific groups or users by using their existing user name and password of the NT 4.0 domain. An NT domain is a logical grouping of network servers and other computers that share a common security and user account for each user. Users log on to the domain, not to individual servers in the domain.
Page 5: Product Updates
Many print servers will work without specifying a remote queue name (use the default HP PRINT SERVER setting); however, some require a special string in order to work. The LPD remote queue name can be obtained from the print server vendor.
Page 6 HP uses this to provide support information relative to the specific unit. No personally identifiable information such as user name, email address, or physical address is gathered as part of this process. HP does monitor web logs in order to understand our customers and improve our products. All web transactions are subject to HP's...
Page 7: Product Specifications
Supported Printers Supported Web Browsers What Ships in the Box Security Features Physical Specifications Electrical Specifications Environmental Specifications Safety Certifications Figure 1: The HP Print Server Appliance 4250 (J7941) Model Number Product HP Print Server PSA 4250 Model number J7941A...
Page 8: System Requirements
System Requirements The computer printing to the PSA must be running TCP/IP and have Microsoft Windows 95, 98, NT, 2000, ME, XP, or other operating systems running LPD. Language Options and Power Cord Requirements The following localization options are available for the power cord. The power cord must be be a standard IEC-320 female power cord, terminated by a male plug appropriate for the country/region of use.
Page 9: Supported Printers
Microsoft (R) Internet Explorer 5.5 or greater What Ships in the Box The following are included in the box: 1. HP Print Server Appliance 4250 (J7941) 2. 3 Quick Start Posters (English/Spanish (5990-4778), French/German (5990-4779), and Italian/Portuguese (5990- 4780)) 3. Documentation CD-ROM (5069-4434 for the CD and sleeve, and 5011-4598 for the CD) 4.
Page 10: Security Features
Security Features The PSA has a front panel password to prevent unauthorized front panel configuration. It also has a web administrator name and password, which are required to configure the device or manage printers (the default user name is admin and the default password is admin).
Page 11: Electrical Specifications
Minimum Spooling Capacity Electrical Specifications Attribute Power requirements Power consumption Power connection Environmental Specifications Attribute Relative humidity Temperature Safety Certifications Products comply with: IEC 950: (1991)+A1,A2,A3,A4/EN60950 (1992)+A1,A2,A3,A4 UL 1950 CSA 950 NOM-019-SCFI-1994 7 Gigabytes Specification 120/240 VAC at 50/60 Hz 100-127 V ~ 1000mA 200-240 V ~ 750mA IEC-320...
Page 12: Accessing The Web Interface
Web Interface for the PSA Links within this page: Supported Web Browsers Accessing the Web Interface Menu Overview Page Changing the Date and Time The PSA contains a web server. The web server allows administrators to manage the configuration of the PSA, review the status of the device, and view print jobs from your web browser.
Page 13: Overview Page
Menu The menu is always displayed on the left side of the displayed page in the web interface. Click on any of the following topics listed on the menu for more information: Print Services Overview Print Shares Driver Management Networking Date and Time TCP/IP and DNS Microsoft Network...
Page 14 Print Server Name Name as typed in the Settings page (in the web interface under Networking). Appliance Status Status of this PSA. If a backup, restore, or upgrade is in process, shows the current state of that operation. System Load Shows how heavily the PSA has been used in the past 15 minutes.
Page 15: Changing The Date And Time
Changing the Date and Time Use the Date and Time Settings page to set the date and time of the PSA. Field Name Description Type the day of the month numerically (for example: "01" or "20"). Month Type the month (for example: "01", "02", and so on). Year Type the four-digit year (for example, "2003").
Page 16 Links to related pages: System Messages for Date and Time...
Page 17: Getting Started
Links to related documents: Troubleshooting the Appliance What Ships in the Box The following items ship with PSA. If something is missing from the box, please contact the HP Dealer or Reseller where the PSA was purchased. Figure 1: Contents of the box...
Page 18 Back up the settings. 10. Be sure to register the PSA front panel (for the first time). The IP address can be changed through (on the menu under Networking). (on the menu under Networking) to identify the WINS (http://www.hp.com/go/printappliance_registration). click...
Page 19 Installing Printers on Clients Links within this document: Installing Printers on Microsoft Clients (the Microsoft Point and Print feature) Bypassing Point and Print Configuring Printing for UNIX Clients Links to related documents: Troubleshooting the Appliance Installing printers on each client computer is required in order for clients to be able to print using the PSA. Note: Hewlett-Packard recommends verifying installation with one client computer before configuring more clients.
Page 20 1. On the client workstation, click Start-->Settings-->Printers. 2. Double-click the Add Printer icon. 3. Select the Network print server radio button. 4. Select the PSA and printer from the list box. Or, type the Universal Naming Convention (UNC) path (for example: "\\spooler1\printer1").
Page 21 A print queue must be set up for each printer or printer personality (text, PCL, or PostScript) used. If printing text documents from UNIX clients to an HP Jetdirect print server, a special queue must be configured on the PSA. First add the printer through the connectivity select Other and then specify the Remote Queue Name.
Page 22 Configuring Print Queues Using SAM (HP-UX Systems) On HP-UX systems, the SAM utility can be used to configure remote print queues for printing. Before the SAM program is executed, select an IP address for the appliance and set up an entry in the /etc/hosts file on the system running HP-UX.
Page 23 1. At the UNIX prompt type: lp -dprintername file_name or on a BSD-like system: lpr -Pprintername file_name where printername is the name of the printer as added to the appliance, and file_name is the file to be printed. 2. To get print queue status, type the following at the prompt: lpstat printername or on a BSD-like system: lpq -Pprintername...
Page 24: Front Panel
Configure the Link Speed and Duplex Mode for the PSA Set or Change the Front Panel Password The front panel on the HP Print Server Appliance 4250 has the following components: LEDs There are four indicator lights (LEDs) on the front of the PSA. Understanding how the lights function is important for proper operation of the PSA.
Page 25: Front Panel Display
Power LED Network Activity LED Disk Activity LED Alert LED Power Button - Starting Up and Shutting Down the PSA Press the Power button to power up the PSA. The bootup process begins. When the device is powered on, the Power LED is lit.
Page 26: Numeric Keypad
Cancel changes or end an operation. Direction Buttons Up. Press this button to return to the previous menu item or step of a procedure. If Enter hasn't been pressed, changes will not be applied. Down. Press this button to advance to the next menu item or step of a procedure. Left.
Page 27: Configuring The Ip Address
Microsoft Network Settings page). If the name is not typed in the web interface, the default name, based on the device's MAC address, is displayed. The second line of the display shows date, time, IP address, and firmware version in a repeating sequence. Starting Front Panel Operation Configure the IP Address for the PSA Configure the Link Speed and Duplex Mode for the PSA...
Page 28 Configuring the Link Speed and Duplex Mode Using the Front Panel These procedures explain how to configure the link speed (100 Mbps or 10 Mbps) and the duplex mode (full or half) for the PSA using the front panel. This can be done manually or the settings can be automatically detected (which is the default).
Page 29 Setting or Changing the Front Panel Password To begin configuring the link speed and duplex mode for the PSA, press once. Press to skip the IP configuration and to go to the Link Speed and Duplex Mode configuration. Press Select the link mode by pressing Auto Detect.
Page 30 There are two types of passwords that can be set for the PSA: a front panel password (one per PSA) and an password (can be multiple accounts, but there must be at least one), which enables access to the web interface to manage the PSA.
Page 31: Hardware Installation
Hardware Installation Links within this document: Desktop/Rack Shelf/Under-Printer Installation Rackmount Installation Cable Connections Troubleshooting the Appliance Links to related documents: Troubleshooting the Appliance This document explains how to connect the components of the appliance. When installing the hardware for the appliance, be certain to carefully follow all instructions to ensure the proper connection and function of the appliance.
Page 32: Cable Connections
Note: The rackmount installation should be performed by an experienced individual, using appropriate tools, and exercising appropriate safety precautions. Use the following procedure to perform the rackmount installation: 1. Attach the rackmount brackets to the sides of the appliance. 2. Position the appliance in the rack. 3.
Page 33 6. Turn on the appliance by pressing the Power button on the front panel. For initial installation, the IP address for the appliance can now be configured. Refer back to the Getting Started procedures, or refer directly to information about configuring IP addresses.
Page 34 TCP/IP and DNS Settings Links within this page: TCP/IP and DNS Settings Configuring the PSA Using the Web Interface Links to related pages: Related System Messages Troubleshooting the PSA TCP/IP and DNS Settings The TCP/IP and DNS Settings page is accessible under Networking on the menu in the web interface. On this page, administrators can configure: the IP address subnet mask...
Page 35 screen to change Field Name Obtain an IP address automatically using DHCP Manually specify IP information IP address Subnet Mask Description Select this option for the PSA to be automatically configured using Dynamic Host Configuration Protocol (DHCP). Ensure that a valid DHCP server and address leases are available.
Page 36 If the network does not have a DNS, leave this field blank (or empty). The DNS domain name. For example, a server named mail.hp.com (hp.com is the DNS name and mail is the host name). The domain name must match standard naming conventions.
Page 37 Microsoft Network Settings Links within this page: Microsoft Network Settings Page Microsoft Domain Authentication Features Adding the PSA to a Domain Enabling and Disabling Microsoft Domain Authentication Granting Printer Access or Authority to Users and Groups Administrator Accounts for the Appliance Links to related pages: Troubleshooting the Appliance Related System Messages...
Page 38 Print Server Type a name for the PSA. The PSA name will be displayed: Appliance Name In the Network Neighborhood and in My Network Places on each client workstation. Both are visible from Microsoft Windows Explorer. On the Overview page in the web interface for the PSA. On the front panel of the PSA.
Page 39 Specified List of specified domain controllers to use for user name and password validation. The PSA Domain will try to communicate with the first domain controller in the list. If the PSA cannot Controllers communicate with the first one, it will then try the second domain controller in the list, and so forth.
Page 40 To complete the Microsoft Network Settings page, follow these steps: 1. At a workstation, access the web browser 2. Log on to the PSA as an administrator. (The default user name is "admin" and the default password is "admin".) 3. Under Networking on the menu, select Microsoft Network. (See the more information.) 4.
Page 41 A domain is a logical grouping of network servers and other computers that share a common security and user account for each user. Users log on to the domain, not to individual servers in the domain. Microsoft domain security is a feature that allows administrators to easily authorize or restrict print administration and services to specific groups or users by using their existing user name and password of the domain.
Page 42 With Domain authentication disabled, local administrator accounts must be used to manage the PSA and access the web interface because all domain administrator accounts will be disabled by this action as well. Granting Printer Access or Authority to Users and Groups Security page for a specific print share, assign domain users and/or groups share.
Page 43: Lpd Printing
Configuring Printing for UNIX Clients This feature enables the Line Printer Daemon (LPD) protocol (sometimes referred to as "BSD compatible" network printing) to spool and control print jobs on the PSA from any RFC 1179-compliant LPD client including: HP-UX 10.x and above Solaris Linux AIX 4.3 and above...
Page 44 On the LPD Settings page, the administrator can enable or disable LPD printing. Field Name Disable LPD printing Enable LPD printing from ALL hosts Enable LPD printing from specified hosts Host Name or IP Address Specified LPD Hosts LPD Settings Page Description Disables LPD printing and print job management from any and all hosts.
Page 45 Configuring LPD Printing To enable or disable LPD printing, follow these steps: 1. In the web interface, click LPD Printing (on the menu under Networking). 2. Complete the fields as described above.
Page 46: Snmp Settings
The SNMP agent supports MIB II (Management Information Base II), Host Resources MIB (portions), its own MIB, called the HP-PRINT-SPOOLER-APPLIANCE-MIB, SNMPv3, and Note: For a copy of the HP-PRINT-SPOOLER-APPLIANCE-MIB, check http://www.hp.com. SNMP Traps Users can register for traps using the following, as outlined in RFC#2573:...
Page 47 Field Name Enable SNMPv3 User Name Authentication Key Privacy Key Engine ID SNMP Traps: IP Address SNMP Traps: Community Name SNMP Traps: Port To register for traps, follow these steps: SNMP Settings Page Description Select this to enable SNMPv3. User account information will be saved and restored during a firmware upgrade.
Page 48: Trap Testing/Format
1. At a workstation, access the web browser 2. Log on to the PSA as an administrator. (The default user name is "admin" and the default password is "admin".) 3. Under Networking on the menu, select SNMP. (See the information.) 4.
Page 49 #3: logCriticalCategory administrative(3) #4: logCriticalID 110 #5: logCriticalMessageNumeric NULL #6: logCriticalMessageString Critically high disk utilization - disk utilization is at 90-100% of capacity. SNMPv3 The SNMPv3 RFCs do not specify a mechanism for creating the initial SNMPv3 account. The initial account creation is left to the developer.
Page 50 Initial Account Creation Through the PSA's Web Interface Using the PSA's web interface, users can create an SNMPv3 account by supplying a user name, an authentication key, and a privacy key. The PSA will except either a localized or non-localized key, but not a password. This was done by design to maintain backward compatibility with other JetDirect products.
Page 51 1. Start the application KeyChange.exe that is supplied on the CD shipped with the PSA. 2. Create the Authentication Key: a. In New Passphrase, type the password. Use the engine ID you wish to communicate with (on the SNMP Settings page in the web interface under Networking).
Page 52 Print Shares Links within this page: Print Shares Option Adding a Print Share Deleting a Print Share Viewing and Managing Print Jobs Print Share Properties Print Share Security Printer Drivers Printer Driver Management Adding New Drivers to the PSA Security Warning When Adding New Drivers Links to related pages: Installing Printers on Clients Related System Messages...
Page 53 Field Description Names Share Name of the print share as typed in the Print Share Name field on the Add Print Share page Name in the web interface. This name is displayed in Network Neighborhood or in My Network Places as an available print share configured on the PSA.
Page 54 The following postscript printer drivers for Windows 9x and NT are factory-installed. These drivers, and any others that have been added to the PSA, can be associated with a print share on the PSA. The HP LaserJet 4 has both the postscript and PCL drivers installed;...
Page 55 Note: When upgrading to 2.5.x, drivers that were installed prior to the upgrade will be available. HP Business Inkjet Printers HP Business Inkjet 2280 series printers HP Color LaserJet Printers HP Color LaserJet 2500 series printers HP Color LaserJet 4500 series printers...
Page 56 The name must be alphanumeric and can contain hyphens ( - ) and periods (.). HP Jetdirect internal card or single-port external box: Select this if the printer has an internal HP Jetdirect print server card, or is connected to an external single-port HP Jetdirect print server.
Page 57 Add Print Share (Step 2 of 3): Type the print share name and description. Field Names Description Print Share The print share name is displayed in Network Neighborhood or in My Name Network Places as a print share configured on the PSA. It can be up to 79 characters long, including alphanumeric characters and the following special characters: _ - + , .
Page 58 Hide this Select this option to hide this print share's name in Network Neighborhood print share in or in My Network Places for clients. (This does not prevent the print share Network from being used, just from being displayed in Network Neighborhood or in Neighborhood My Network Places.) and My...
Page 59 Client Do not select this option unless you are having problems with your W2K drivers Side working properly. Symptoms include trouble with: Rendering N-up (printing multiple pages in a reduced format on one page) booklet style (format the print job into a printed booklet) watermark (print a watermark on each page of the document) ZoomSmart (scales a letter-sized/A4 document or poster to tabloid/A3, or vice versa)
Page 60 (e.g., inability to print in landscape mode or loss of watermarks). To eliminate this risk of lost printer functionality, HP recommends two workarounds: 1. Install and distribute only NT printer drivers on the PSA for all of the NT, 2K, and XP clients; or 2.
Page 61 To manage print jobs for a print share, follow these steps: 1. Select Print Shares (in the web interface under Print Services). The Print Share List page is displayed. 2. Find the appropriate print share and click in the Jobs column for that print share. The Print Jobs page is displayed.
Page 62 The name must be alphanumeric and can contain hyphens ( - ). HP Jetdirect internal card or single-port external box: Select this if the printer has an internal HP Jetdirect print server card, or is connected to an external single-port HP Jetdirect print server.
Page 63 To make any changes to this page, follow these steps. 1. Select Print Share (in the web interface under Print Services). 2. Click for the print share. 3. If desired, make any changes to the print share's properties. 4. If desired, click 5.
Page 64 Client Printer Driver Displays all printer drivers added to the PSA, and highlights the driver currently associated with the specified print share. To change the driver for the print share, highlight a different driver and click Client Side Rendering Do not select this option unless you are having problems with your W2K drivers working properly.
Page 65 Field Name Description Type account name Type the account name in the format Domain\Accountname. Select accounts from This drop-down list contains names of the primary domain and all trusted domains. Select one from which to select accounts. Domain Members Shows all of the NT groups on the domain specified in the above field. To show users also, click Highlight the group or user and click added to the list shown under Current Account(s) in List with the level of...
Page 66 Printer Driver Management Links within this page: Driver Name Mismatch Security Warning When Adding New Drivers Links to related pages: System Messages for Driver Management Printer drivers are factory-installed, or they might already be loaded from a previously-added printer. All printer drivers added to the PSA are displayed on the Driver Management page.
Page 67 (e.g., inability to print in landscape mode or loss of watermarks). To eliminate this risk of lost printer functionality, HP recommends two workarounds: 1. Install and distribute only NT printer drivers on the PSA for all of the NT, 2K, and XP clients; or 2.
Page 68 (e.g., inability to print in landscape mode or loss of watermarks). To eliminate this risk of lost printer functionality, HP recommends two workarounds: 1. Install and distribute only NT printer drivers on the PSA for all of the NT, 2K, and XP clients;...
Page 69 3. If desired, highlight the printer driver to delete, enable, initialize, or disable and click the corresponding button. Note: The HP LaserJet 4 printer driver can never be deleted. 4. Then click the appropriate button on the right. If adding a driver, a security warning is displayed. Click Yes to continue and then the wizard is displayed.
Page 70 PSA. Note: After the PSA has been configured and drivers have been associated with printers, the configuration should backed Adding a New Printer Driver To add a driver to the PSA, click of 3) page is displayed. This page can also be accessed by clicking of 3) page.
Page 71 New Printer Driver page (Step 2 of 3): Field Name Description Drivers Highlight the driver to install and click Note: An XP, 2K, or NT driver must be added before a 9x driver can be added. New Printer Driver (Step 2 of 3)
Page 72 New Printer Driver page (Step 3 of 3): Field Name Description Install a driver Select additional printer drivers to install. Additional printer drivers can be installed for the client OS or any previous version of the OS. For example, if the client OS is XP, drivers for 2K, NT, or 9x can be installed.
Page 73 If no duplicate drivers were found during installation, the Installing Printer Drivers page is displayed. If, during installation, a duplicate driver has been found, you can either replace or keep the existing one. Installing Printer Drivers page While the drivers selected are being installed and initialized, this screen displays the status of each step. If a driver has two versions being added (one for client side rendering), then these messages will appear twice.
Page 74 (e.g., inability to print in landscape mode or loss of watermarks). To eliminate this risk of lost printer functionality, HP recommends two workarounds: 1. Install and distribute only NT printer drivers on the PSA for all of the NT, 2K, and XP clients; or 2.
Page 76: Administrator Accounts
Configuring the Administrator Account Links within this page: Administrator Accounts Local Administrator Accounts Adding a Local Administrator Account Deleting a Local Administrator Account Changing the Password for an Existing Local Administrator Account Domain Administrator Accounts Adding a Domain Administrator Account Single Sign-on (SSO) Basic Authentication Configuring Internet Explorer...
Page 77 PSA. (This user name and password are passed over the network in cleartext; HP recommends accessing the PSA over the confidentiality of information like passwords.) Local administrator accounts can be added, deleted, or their passwords can be changed through the Administrators page.
Page 78 Password Type the password. The password is case-sensitive and can contain up to 14 alphanumeric characters and/or the following special characters: ~ ` ! $ % ^ ( ) - _ { } . Note: The PSA will accept a null or blank password. Confirm Password Type the password again to confirm it (if there is a password).
Page 79 Deleting a Local Administrator Account Administrator accounts can be deleted from the PSA, but there always must be at least one administrator account remaining on the PSA. Follow these steps to delete an administrator account: 1. Log on to the web interface. 2.
Page 80 Confirm Password Type the password again to confirm it (if there is a password). Then click add this administrator to the PSA. Domain Administrator Accounts If Domain Authentication is enabled on the their Microsoft domain account. A list of domain user or group accounts can be configured in the PSA. This list is similar to the entries in the Administrators group of a Windows member server.
Page 81 1. Log on to the web interface. 2. On the menu under Security, click Administrators. The Administrators page is displayed. 3. Click under the list of domain administrators. The Administrator-Add Domain Accounts page is displayed. 4. Complete the fields as described below. 5.
Page 82: Basic Authentication
Note: If the Domain Controller is not available, administrators can use their When browsing for domain accounts from the Select Account(s) from list of domains, the PSA may ask for a user name and password. The reason is the domain's security policy requires a trusted user account to connect to the domain controller to retrieve the account list.
Page 83 Microsoft Windows NT 4.x; this screen might vary depending on your operating system.) Configuring Internet Explorer By default, URLs (including IP addresses) with periods in the name (for example, http//www.hp.com and http://10.0.0.1) or URLs that go through a proxy server are not included in a browser's local intranet. An administrator can view or change their local intranet settings in the Internet Options page under the Security tab by selecting Local Intranet and clicking on the Sites button.
Page 84: Ssl Certificates
Links within this page: SSL Certificates SSL Certificate Page Viewing the SSL Certificate Requesting a New Certificate Self-Signed Certificate Installing a Certificate from a Certificate Authority Links to related pages: Related System Messages Troubleshooting the PSA SSL Certificates SSL/TLS secures the PSA's web interface by providing data privacy, data integrity, and server authentication. SSL/ TLS (Secure Sockets Layer (SSL v2/v3) and Transport Layer Security (TLS v1)) is based upon the exchange of certificates that are used to validate a public key.
Page 85 Field Names Description Installed Type of certificate installed (self-signed or CA signed). Certificate Type Status of the certificate (installed or pending). Certificate Status Encryption Low, Medium, or High. strength Encrypt all Select this to redirect all communication through a secure port (HTTPS). communication view the certificate, click...
Page 86 The View Certificate page is displayed after Field Names Description Common Name Fully qualified domain name or IP Address of the PSA. Used to identify the device HPX595. rose.hp.com. Organization Full legal name of your company. Organizational Specific department or division within your organization.
Page 87 Requesting a New Certificate The New Certificate page is displayed after options for a new certificate: Create a self-signed Certificate. Request a signed certificate from a Certificate is clicked on the SSL Certificate page. There are two Authority.
Page 88 . The Self-Signed Certificate page is displayed. Field Names Description Common Name Fully qualified domain name or IP Address of the PSA. Used to identify the device HPX595. rose.hp.com. Organization Full legal name of your company. Organizational Specific department or division within your organization.
Page 89 To create a new self-signed certificate, follow these steps: 1. At a workstation, access the web browser 2. Log on to the PSA as an administrator. (The default user name is "admin" and the default password is "admin".) 3. Under Security on the menu, select SSL Certificate. (See the information.) 4.
Page 90 Common Name Fully qualified domain name or IP Address of the PSA. Used to identify the device HPX595. rose.hp.com. Organization Full legal name of your company. Organizational Specific department or division within your organization. Unit Locality (City) City in which your organization is physically located.
Page 91 6. Complete the fields on the Request Signed Certificate page 7. Click . The Certificate Request in PEM Encoding page is displayed. 8. Follow the instructions on the page and click Installing a Certificate from a Certificate Authority After the signed certificate has been received from the Certificate Authority, follow these steps to install it: 1.
Page 92 5. Cut and paste the text from the signed certificate into the text box displayed. 6. Click . The web interface will restart and the new certificate will be valid.
Page 93 Backing Up, Restoring, Reseting, Rebooting, and Upgrading the PSA Links within this page: Backing Up Network Settings and Printer Information Restoring Network Settings and Printer Information Resetting the PSA to Factory Defaults Rebooting (or Restarting) the PSA Upgrading the Firmware on the PSA Links to related pages: Troubleshooting the PSA Related System Messages...
Page 94 Now that there is a backup file for the PSA, settings can be restored if required (see the next section). Note: If the PSA is joined to a domain, the domain password for the domain controller is included in the backup file.
Page 95 3. Turn on the PSA again by pressing the Power button. 4. During the restart sequence, when the front panel display reads Configuring, press message is displayed: 5. Press to reset the PSA to its factory defaults. Press current configuration information. The PSA will then finish restarting. was pressed and the factory default settings are being restored, the following message will be displayed during restart: System Messages for Restarting the PSA...
Page 96 2. Access the PSA's web interface and click Upgrade (on the menu under Maintenance). 3. On the Upgrade page, type the complete path to the firmware image on the local hard drive (for example, "C:\TEMP\UPGRADE.HP") or click Browse to find the firmware image downloaded in step 2. 4. Click 5.
Page 97: System Summary
Print Shares Information Installed Printer Drivers Information To refresh this page, click General Information on the System Summary Page Parameter Model Name Model Number Ethernet Address Description HP Print Server PSA 4250. Model number of the PSA. Ethernet address of the PSA.
Page 98 Current Firmware Revision Base (Factory) Firmware Revision Patches Applied BIOS Version Manufacturing Date Code Serial Number Hard Drive Information Operating System Restored Data Area Restored Spool Area Restored TCP/IP Network Configuration Information Parameter IP Configuration Mode Current IP Address Current Subnet Mask Default Gateway Current version of firmware running on this PSA.
Page 99 Primary Domain Name Server (DNS) Address Secondary Domain Name Server (DNS) Address DNS Domain Name Auto-negotiate Microsoft Network Configuration Information Parameter Print Server Appliance Name Windows Domain or Workgroup Primary WINS Server Address Secondary WINS Server Address Domain Authentication Domain Controller Auto Discovery Specified Domain Controllers SNMP Configuration Information Parameter...
Page 100 SNMPv1/v2 Read and Write access SNMPv1/v2 Read-only access SNMPv3 SNMPv3 User Name SNMPv3 Authentication Key SNMPv3 Privacy Key SNMP Traps Information Parameter IP Address Community Name Port Administrators Parameter Local Administrators DomainAdministrators SSL Configuration Information Allows SNMPv1/v2 read and write access. Allows SNMPv1/v2 read-only access.
Page 101 Type of certificate installed (Self-Signed or CA signed). Status of certificate (Installed or Pending). Fully qualified domain name or IP Address of the PSA. Used to identify the device HPX595.rose.hp.com. Full legal name of your company. Specific department or division within your organization.
Page 102 The first line lists the printer name, the IP address or hostname, the remote queue name, drivers the share will point and print, any printer properties (for example: Paused, Print Banner, or Hide), and any share description text. Note: The suffix "CSR" means that driver is capable of client side rendering. When the driver was added and initialized, CSR capability was requested to resolve issues with W2K drivers.
Page 103 Diagnostic Report Links to related pages: Administrator Visible Logs System Summary Troubleshooting the PSA Viewing and Printing the Diagnostic Report from the Web Interface This page explains how to view and print the Diagnostic Report for the PSA from the web interface. To access this report, select Diagnostic Report (in the web interface under Diagnostics).
Page 104 System The values in the section are updated every minute. Parameter System Load (past 15 minutes): Disk Usage DNS/WINS Servers The values in this section are updated each time status is gathered. Parameter DNS IP Address Connection Status WINS IP Address Description This metric ranges from 0% to 100% and shows how heavily the PSA has been used in the past 15 minutes.
Page 105 Connection Status Domain Controllers This section is displayed if Domain Authentication status is gathered. Parameter Hostname IP Address Role Connection Status Valid statuses are Connected Cannot be contacted: The WINS server cannot be found. It does not respond to a network query or ping. No entry: The WINS server automatically adds an entry for the PSA onto the WINS server.
Page 106: Printer Status
Printer Status The values in this section are updated each time status is gathered. Parameter Share Name Printer Address Printer Connection Status* Printer SNMP Status* Note: Printer information is only returned from printers that support the standard printer MIB (RFC1759). Printers that do not support the standard printer MIB or who have a real community name other than "Public"...
Page 107 Total Packets Received Total Packets Transmitted Bad Packets Received Received Packets Dropped Framing Errors Received Transmit Packet Errors Transmit Packets Dropped Transmit Packet Overruns Transmit Collisions Total number of network packets this unit has received since the last reboot. Total number of network packets this unit has transmitted since the last reboot. Total number of improperly formatted network packets received since the last reboot.
Page 108: Event Log
The Event Log is accessible through the web interface under General. It contains information about the appliance to facilitate troubleshooting and maintenance at your site. In addition, this log helps HP customer support in resolving problems. Events are listed on the log.
Page 109 Buttons on the Event Log Page Button Description Name Displays the Event Log Filters page where filters can be selected, based on the message level and type. Only those events with the Level(s) and/or Type(s) selected will be included on the Event Log page.
Page 110 Deletes all entries from the Event Log. A confirmation message is displayed. After the log is cleared, a new entry is displayed in the log with the date and time the log was cleared and the name of the administrator who cleared it. Note: If "Filters are not displayed.
Page 111 Message Text message Event Log Filters Event Log filters are used to sort messages automatically so that only those messages of a certain type and/or level are displayed. Click The following filters can be selected for events. One or more Type filters and one or more Level filters must be selected: Levels (at least one must be selected): CRIT (Critical error) - an error that affects the basic funtions of multiple users and/or...
Page 112 NET (Networking) - displays all Networking-related messages ADM (Administrative) - displays all Administrative-related messages...
Page 113 Initiated standard shutdown (102) Level: Informational Category: Administrative Description: The PSA was shut down safely. This is generally done by using the power button on the front panel Completed standard startup (103) Level: Informational Category: Administrative Description: The PSA completed startup. The preceding shutdown was a safe shutdown (typically through the power button on the front panel or through the web interface using Restart (in the web interface under Maintenance).
Page 114 Running on UPS battery due to power failure (105) Level: Informational Category: Administrative Description:A power failure occurred and the PSA began relying on the Uninterruptable Power Supply (UPS) battery for its power. Shutdown initiated due to low UPS battery (106) Level: Informational Category: Administrative Description: After a power disruption, the PSA is schedule to run for one minute on the...
Page 115 Shutdown cancelled. Normal power restored (108) Level: Informational Category: Administrative Description: Normal power has been restored to the PSA, so the PSA is no longer reliant on the UPS (Uninterruptable Power Supply) battery backup. Additionally, the shutdown that was planned for the PSA due to the power disruption has been cancelled. High disk utilization-disk utilization is at 80-90% of capacity (109) Level: Error Category: Administrative...
Page 116 Description: The spool partition on the PSA is at 90-100% of capacity. This may be due to one of the following conditions: one or more printers are not online connectivity to one or more printers has been disrupted unusually high printing volume by users Action: It is necessary for the administrator to take one or more of the following actions: check online status of printers check the connectivity of printers...
Page 117 Description: The DNS domain name provided by DHCP was longer than the maximum number of characters allowed or it included invalid characters. As a result, the DNS domain name provided on the TCP/IP and DNS Settings page is being used. If no DNS domain name has been provided, the default value is used.
Page 118 Level: Critical Error Category: Security Description: The PSA was unable to communicate with a Primary Domain Controller (PDC) or a Backup Domain Controller (BDC) (if one is set up) to verify the user's name and password. This means that clients will not be allowed to print because a Domain Controller was not available to verify the user's name and password.
Page 119 Retype the user name and password combination. If the user machine was not in the same domain as the PSA or was not in a trusted domain, the user should type domain\user name and password for correct authentication. Verify that the user account exists. Monitor the log file for additional unauthorized access attempts.
Page 120 network problems (cable malfunction, hub, or router problems) not on the network the IP address or host name specified is not a domain controller power is disconnected or interrupted Action: Retype the WINS server address in the xxx.xxx.xxx.xxx format on Microsoft Network Settings page and try again.
Page 121 Controller, the PSA will not be able to authenticate users. Permission denied- user not allowed to delete, pause, or resume print job (213) Level: Error Category: Security Description: The user did not have proper access rights to delete, pause, or resume print jobs.
Page 122 network problems (cable malfunction, hub, or router problems) not on the network the IP address or host name specified is not a domain controller power is disconnected or interrupted Action: Retype the DNS server address in the xxx.xxx.xxx.xxx format on Microsoft Network Settings page and try again.
Page 123 Properly configured WINS servers are essential for the proper operation of the PSA. If the PSA cannot reach the WINS servers, users on other subnets (on the other side of a router) will not be able to see the PSA in Network Neighborhood. If the DNS servers, WINS servers, or Domain Controller are not on the same subnet as the PSA, ensure that the TCP/IP configurations, as entered on the...
Page 124 operational. Authentication failed (217) Level: Error Category: Security Description: The user attempted to access the PSA, but the request was denied because the user identity was not confirmed or user was not authorized to use the PSA. Action: It is necessary for the administrator to take one or more of the following actions: retype the name and password combination verify that the user account exists monitor the log file for additional unauthorized access attempts...
Page 125 Authorization failed - domain account (219) Level: Error Category: Security Description: The user attempted to access the PSA, but the request was denied because the user identity was not confirmed or the user was not authorized to use the PSA. Domain account access to the PSA is supported when NT Domain authentication is enabled on the Microsoft Network Settings Action: It is necessary for the administrator to take one or more of the following actions:...
Page 126 Cannot communicate with the printer (300) Level: Error Category: Networking Description: Communications between the PSA and the printer were interrupted while the PSA was sending a print job to the printer. This could be due to a potential printer problem. Action: Make sure the printer is plugged in and turned on.
Page 127 with no spaces are allowed. Dashes ( - ) and periods ( . ) are also accepted. Verify that the domain controllers, WINS servers, and printers have valid DNS entries. Failure to resolve DNS names can cause the PSA to not function properly. For example, if the PSA cannot resolve the Domain Controller's name to an IP address, it cannot authenticate users.
Page 128 Description: The printer was able to communicate with the PSA, but the printer refused to allow the PSA to connect to the LPD port (port 515). HP networked printers only allow 8 simultaneous LPD connections and refuse connection number 9. HP printers with many separate sources for LPD print jobs may generate this error.
Page 129 paper jam printer is off-line service required for the printer Action: Fix the identified problem at the printer. Changed IP address (400) Level: Informational Category: Administrative Description: The IP address of the PSA has been changed successfully on the and DNS page of the web interface or through the front panel of the PSA.
Page 130 web interface under Print Services). Changed printer IP address (403) Level: Informational Category: Administrative Description: The IP address for the printer has been changed successfully on the printer's Properties page (in the web interface under Print Services-->Print Shares-- >Properties). Upgraded firmware (404) Level: Informational Category: Administrative Description: The firmware for the PSA has been upgraded successfully using the...
Page 131 Level: Informational Category: Administrative Description: The event log file has been cleared successfully on the the web interface under Maintenance). Backed up settings (407) Level: Informational Category: Administrative Description: The configuration settings for the PSA have been backed up successfully using the Backup feature (in the web interface under Maintenance).
Page 132 Deleted administrator account (410) Level: Informational Category: Administrative Description: The administrator account was removed from the PSA successfully using the remove feature in Changed WINS server address (411) Level: Informational Category: Administrative Description: The WINS server address has been successfully changed on the Network Settings page (in the web interface under Networking).
Page 133 Category: Administrative Description: NT domain authentication has been enabled on the Settings page (in the web interface under Networking). Disabled NT domain authentication (414) Level: Informational Category: Administrative Description: NT domain authentication has been disabled on the Settings page (in the web interface under Networking).. Added account in NT domain (415) Level: Informational Category: Administrative...
Page 134 Enabled LPD printing for specified hosts (417) Level: Informational Category: Administrative Description: LPD printing has been enabled for selected hosts on the (in the web interface under Networking). Disabled LPD printing for all hosts (418) Level: Informational Category: Administrative Description: LPD printing has been disabled on the interface under Networking).
Page 135 Networking), creation of a machine account failed. This means that Microsoft networking will not work until a machine account has been created. This could be due to any of the following reasons. The user name and password combination was not valid. The user specified does not have authority to create a machine account.
Page 136 Microsoft Network Settings Changed time (423) Level: Informational Category: Administrative Description: The time was changed successfully on the interface under Networking). Removed administrator access from domain accounts (424) Level: Informational Category: Administrative Description: An administrator account was successfully deleted from the specified domain on the Admin Accounts - Domain Accounts page (in the web interface under Security-->Administrators).
Page 137 Level: Informational Category: Administrative Description: The level of SSL encryption used for encrypting the http data has been changed successfully. Installed self-signed certificate (427) Level: Informational Category: Administrative Description: A new self-signed certificate (signed by the PSA) has been created and is now on the PSA.
Page 138 been installed on the PSA. The new certificate will be used for future connections. Failed to install certificate from a certificate signing authority - the certificate credentials do not match the pending request (430) Level: Error Category: Administrative Description: The attempt to install or replace the existing certificate on the PSA has failed due to the certificate's public key.
Page 139 Enabled SNMP v3 (433) Level: Informational Category: Administrative Description: An SNMPv3 account has been created and installed on the PSA. Disabled SNMP v3 (434) Level: Informational Category: Administrative Description: All SNMPv3 accounts have been removed from the PSA. Added destination to SNMP trap notification list (435) Level: Informational Category: Administrative Description: A host has been added to the list of recipients of SNMPv2 traps.
Page 140 Enabled redirection to HTTPS (437) Level: Informational Category: Administrative Description: Redirecting the http request to the secure port has been enabled. Any http request for port 80 will be sent over the SSL (secure socket layer). Disabled redirection to HTTPS (438) Level: Informational Category: Administrative Description: Redirecting the http request to the secure port has been disabled.
Page 141 Description: The WINS server was deleted successfully on the Settings page (in the web interface under Networking). Added DNS server (441) Level: Informational Category: Administrative Description: The DNS server was added successfully on the the web interface under Networking). Deleted DNS server (442) Level: Informational Category: Administrative Description: The DNS server was deleted successfully on the...
Page 142 Category: Administrative Description: The configuration settings for the PSA have failed to back up. A backup file has not been generated. Failed to restore settings from backup file (445) Level: Informational Category: Administrative Description: The configuration settings from the backup file have not been restored. Created NT domain account (446) Level: Informational Category: Administrative...
Page 143 Category: Administrative Description: The printer driver was successfully installed onto the PSA. Initialized printer driver (501) Level: Informational Category: Administrative Description: The printer driver was successfully initialized on the PSA and can now be used for point and print. Printer driver installation failed (502) Level: Error Category: Administrative Description: The printer driver was not installed onto the PSA.
Page 144 .inf file is for an operating system that is incompatible with the operating system that the user selected. there is another instance of the HP Add Driver Wizard running on this PC. Action: In the case of a communication error, try again when there is less traffic on the network.
Page 145 Category: Administrative Description: Drivers for older operating systems (for example, NT) can successfully work with newer operating systems (for example, XP). Consequently, new drivers are not always developed for newer operating systems if an older driver works with the operating system.
Page 146: System Messages
System Messages Links within this page: Add Printer and Add Driver Wizards Under Print Services: Print Shares Page Driver Management Page Under Networking: Date/Time Page TCP/IP and DNS Settings Page Microsoft Network Settings Page LPD Printing Page SNMP Settings Page Under Security: Administrators Page SSL Certificate Page...
Page 147 In Internet Explorer, go to: Internet Options-->Security (tab)-->Custom Level (button)-- >Microsoft VM Select any option other than "disable". Try emptying your browser's cache, then close down all instances of your browser. Then restart your browser. If the problem persists, please contact HP support.
Page 148 (for example, point and print). Clients will have to supply their own driver. There may be another instance of the HP Add Driver Wizard running on this PC. Make sure there are no other instances of the Add Driver Wizard running, then try running the Add Driver Wizard again.
Page 149 Windows NT 4.0 driver. This driver may or may not be compatible with Windows 2000/XP. HP recommends that you test the driver thoroughly. For more information about drivers, consult the online manual.
Page 150 9X driver does not match that of the higher operating systems. Verify that the driver specified is the correct driver. If it is the correct driver, please support. Informational. Informational. contact HP...
Page 151 Invalid Driver Setup Information File: file_name could not be read or does not contain any printer drivers. Please specify another driver setup information file (*.inf). Invalid Driver Setup Information File: file_name does not contain driver information for specified_OS_ name. Please specify another driver setup information file (*.inf).
Page 152 In order to install drivers on your PSA, this tool must run an application on your client PC. When your browser displays a security message asking if you trust content signed by HP, you need to grant the requested privileges in order to install drivers.
Page 153 Unable to initialize driver for this version of firmware: This driver will be disabled for automatic driver download. Clients attaching to the printer will have to supply their own driver. Unauthorized to Perform this Action: You are logged into the PC as : user_name. That user does not have administrative or power user rights on this PSA.
Page 154 A print server appliance test page has been queued to the (queue) printer queue. Attempts to print to the printer failed. Cannot be contacted Changes have been made to the print queue. Please apply these changes before printing a test page. Connected Disabled Door open...
Page 155 No toner Off line Online Paper jam Paused printing queued Service required spooling The IP Address you entered is the address of this PSA. Please enter the name or IP address for the printer you wish to add. The printer hostname you entered is the same as this print server appliance.
Page 156 One or more drivers were selected and pressed. Confirm removal or cancel the operation. The HP LaserJet 4 printer driver is a default driver and cannot be deleted. You attempted to delete the listed active driver(s). To delete an active driver you must either delete the print...
Page 157 The necessary information to set the date and time was not found. The date and/or time fields are blank. Your date and time settings have been applied. TCP/IP and DNS Settings Page Message DNS server IP address cannot be contacted. Gateway is not a valid gateway for IP address IP address and subnet mask subnet mask.
Page 158 Message Connected Invalid administrator name: name Invalid Domain Controller Domain controller names must be alphanumeric with no spaces. Dashes (-) and periods (.) are acceptable. Invalid domain or workgroup name: name Invalid hostname name Invalid password Invalid PSA Name The PSA name must be alphanumeric. Dashes (-) and underscores (_) are acceptable.
Page 159: Snmp Settings Page
This field's value is being assigned by DHCP. If you remain in DHCP mode, your changes to this field will be lost. WINS server IP address cannot be contacted. WINS server IP address has no entry for this PSA. You must specify your domain administrator name and password to join the NT domain.
Page 160 Invalid Port Number: port number System call error Administrators Page Message Name(s) cannot be contacted. A name is required for the user account. Backup Cannot contact the Domain Controller. Connected. Domain account name is too long. Maximum length is: length Domain controller unavailable.
Page 161 No password set. Not configured. No DNS entry for domain controller: name(s). No entry in the WINS server for the domain. No entry in the WINS server for the Domain Controller. Passwords don't match The password and confirmation do not match. Primary The administrator account name and password changes have been applied...
Page 162 "C:\TEMP\UPGRADE.HP") or click Browse to find the saved firmware image. com/cposupport). Retype the file name and path and then retry the upgrade process. If the file name is unknown, access HP's web site and download the upgrade image (http://www.hp.com/ cposupport). reboot the PSA.
Page 163 "C:\TEMP\UPGRADE.HP") or click Browse to find the saved firmware image. Retype the file name and path and retry the process. If the file name is unknown, access HP's web site and download the upgrade image (http://www.hp.com/ cposupport). Type the file name and path and retry the restore process.
Page 164 Please select at least one level to view. Retype the complete path to the configuration file (for example, "C:\TEMP\file.HP") or click Browse to find the saved file or firmware image. Verify the file is a valid PSA file whose firmware version is later than the current firmware for your PSA.
Page 165: Hardware Problems
Troubleshooting the HP Print Server Appliance Links within this page: Hardware Problems Configuration Problems Printing Problems Printer Driver Problems Security Problems About the Indicator Lights (LEDs) Links to related pages: System Messages Event Log and Messages Frequently Asked Questions Diagnostics...
Page 166: Configuration Problems
The printers, network configuration, and drivers will be not be automatically restored. The configuration must be restored manually using the Restore functionality with the last configuration manually Possible Cause/Solution contact HP support. Client Setup Problems below. backed...
Page 167 I can't find the PSA in Network Neighborhood. I can't print a test page from the PSA to a printer. I get browser errors when trying to access the PSA. I can't locate the printer from the client. How do I know the printer driver I installed on the PSA was installed on the client? Or how...
Page 168 I am trying to use the Properties page in Network Neighborhood to configure the PSA, but the PSA seems to ignore some of my settings. The PSA uses the printer configuration page on the Printer Properties window (which is displayed after right-clicking on a printer and then selecting Properties) for driver configuration changes and recognizes some other settings, such as security settings.
Page 169 Yes, if the printer supports LPD. You may have to know the proper LPD remote queue name for the print server. Many print servers will work without specifying a remote queue name (use the default HP PRINT SERVER setting); however, some require a special string in order to work.
Page 170: Printing Problems
I get prompted for a password when I use a web browser to access the PSA even though the PSA is a member of a domain. Printing Problems Num. Condition I can't print from a client to the intended printer, although I have done so previously.
Page 171 I have not been able to print from any client to the intended printer. The printer's Property page in Network Neighborhood does not work properly. An error message appears whenever a change is accepted. A printer had to be taken off the network for repair, and it was replaced by one having a...
Page 172 The status of a print job is Unknown on the Jobs page for that printer in the web interface. I am trying to print a large print file. Is there a maximum size of print job that the PSA will handle? There are a lot of jobs spooled on the PSA.
Page 173 LPD, jobs for that printer will get stuck on the PSA. You may need to upgrade the firmware of the offending print server or it may need to be replaced with a print server that supports LPD. contact HP support.
Page 174 PSA. Remove the printer driver from the PSA and from any computer printing to that printer. Download the latest printer driver form the HP Web site and install it on the PSA. These Xerox printers use their own print server cards that require the remote name to be lp (in lower case only).
Page 175 I am trying to add a printer driver to the PSA, but I keep getting the error: Unauthorized to perform this action. I added a Windows 2000 driver to the PSA, but it did not show up in the driver list. I added a Windows XP driver to the PSA, but it did not show up in the...
Page 176 Power failure. Restore AC power. Bad power cord or power cord unplugged. Verify and replace cord. Network connection is bad. Verify network cable connections, replace cable. Critical failure is detected. Note the message on LCD front panel. Power cycle the unit. If the problem persists, contact HP support.
Page 177: Frequently Asked Questions
Can I use a hyphen in the PSA name? Can the PSA integrate into a Windows 2000 environment? Can the PSA be configured via TELNET? Is the PSA compatible with non-HP print servers? The PSA does not show up in Network Neighborhood. Printing...
Page 178: Printer Driver
Jobs are getting stuck on the PSA for one of my printers. HP LaserJet print jobs are missing text of graphics, or are printing garbage. The Xerox Document Center 265ST fails to print from the PSA. Print jobs hang in the queue.
Page 179: Power Outages
Power Outages What happens if the PSA experiences an unplanned power interruption? How do I connect an uninterruptible power supply (UPS)? How does an uninterruptible power supply (UPS) work with the PSA PSA when the power fails? Answers Configuration 1. Can I use Web Jetadmin to manage my PSA? Yes, With Web JetAdmin 7.2 (and above), and the downloadable PSA plugins for WJA , you can now configure and manage all of your PSAs that are running on the 2.4.X version of firmware.
Page 180 Many print servers will work without specifying a remote queue name (use the default HP PRINT SERVER setting); however, some require a special string in order to work. The LPD remote queue name can be obtained from the print server vendor.
Page 181 This process is also sometimes described as a network installation of a printer driver. 4. Can the PSA accept print jobs from UNIX clients? Print jobs are accepted from HP-UX, Solaris, and any other RFC 1179-compliant LPD clients. To set up LPD printing, go to the LPD page 5.
Page 182 networking protocol. LPD (Line Printer Daemon) is an Internet standard (RFC 1179) supported by many operating systems. 8. How are print jobs sent from the PSA to the printer? The PSA uses LPD to send the print job to the printer. 9.
Page 183: Printer Drivers
LPD. 12. HP LaserJet print jobs are missing text of graphics, or are printing garbage. It is strongly recommend that the OSA's firmware be problems with printer drivers.
Page 184 2. I am using Internet Explorer 6 and am trying to install and initialize a driver. I keep getting a message about Java having to be turned on. How do I do this? Before drivers can be installed, Java must be installed and JavaScript enabled in your web browser. JavaScript can be enabled in Internet Explorer, under: Internet Options-->Security (tab)-->Custom Level (button)-->Scripting-->Scripting of Java Applets (subheading)
Page 185 Drivers for Microsoft Windows NT 4.0 usually work with both Windows 2000 and Windows XP. Consequently, many vendors will label a driver as Windows 2000 or XP when the driver conforms to the NT 4.0 driver specification. Since there is no unique XP driver specification, drivers labeled by a printer vendor for XP will always appear as either NT 4.0 or Windows 2000 drivers.
Page 186 3. What happens if the PSA experiences an unplanned power interruption? After a power outage the PSA will automatically recover and rebuild its settings as necessary. To reduce the chance of data loss, the PSA can be connected to a UPS. (See the questions regarding below.) Print jobs that were printing and print jobs that were spooled but not printing will automatically resume when the PSA is powered up again.
Page 187 Online Customer Forum (Where customers can discuss ideas and suggestions for using the HP PSAs) Customer Support (Lists all of the support options offered by HP and contact information such as phone numbers and e-mail addresses) Warranty and Regulatory Information...
Page 188 4. The remedies herein are the customer's sole and exclusive remedies. 5. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
Page 189: Regulatory Statements
HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons.
Page 190: European Community
Installing this equipment in an FCC Level B product results in an FCC Level A Composite System (as defined in the FCC Rules and Regulations) when attached to an Ethernet (IEEE 802.3/802.3u) or Token Ring (IEEE 802.5) network. European Community This is a class A product.
Page 191 HP Print Server Appliance 4250 (Model Number J7941A) HP Print Server Appliance 4200 (Model Number J4117A) HP JetDirect 4000 Network Print Appliance ( Model Number: J4107A) conforms to the following Product Specifications: Safety: EN60950 (1992) +A1,A2,A3,A4,AII / IEC 950 (1991) +A1, A2, A3, A4...
Page 192 HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount...
Page 193 Ownership. The Software is owned and copyrighted by HP or its third party suppliers. Your license confers no title to, or ownership in, the Software and is not a sale of any rights in the Software. HP's third party suppliers may protect their rights in the event of any violation of these License Terms.
Page 194 Copyright 1999-2003 Hewlett-Packard Company All rights reserved worldwide. Portions of this software are also: Copyright (c) 2000 Carnegie Mellon University Copyright (c) 1995-2001 The Internet Software Consortium Copyright (c) 2001 Python Software Foundation Copyright (c) 1983 Regents of the University of California Copyright (c) 1995-1997 The Apache Group Copyright (c) 1989, 1991 Free Software Foundation, Inc.
Page 195 Copyright (c) 1999,2000 Wichert Akkerman Copyright (c) 1995 by Wietse Venema Copyright (c) 1990-2001 Info-ZIP Copyright (c) 1988,1990,1993 by Paul Vixie Copyright (c) 1992 by Panagiotis Tsirigotis Copyright (c) 1995-1998 Jean-loup Gailly and Mark Adler Copyright (c) 1994-1996,1998-2002 Other Software Licenses This product includes software licensed under the GNU General Public License and other open source licenses.
Page 196 (412) 268-4387, fax: (412) 268-7395 tech-transfer@andrew.cmu.edu 4. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by Computing Services at Carnegie Mellon University (http://www.cmu.edu/ computing/)." CARNEGIE MELLON UNIVERSITY DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL CARNEGIE MELLON UNIVERSITY BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT,...
Page 197 DISCLAIMS ANY REPRESENTATION OR WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR THAT THE USE OF PYTHON 2.2 WILL NOT INFRINGE ANY THIRD PARTY RIGHTS. 5. PSF SHALL NOT BE LIABLE TO LICENSEE OR ANY OTHER USERS OF PYTHON 2.2 FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR LOSS AS A RESULT OF MODIFYING, DISTRIBUTING, OR OTHERWISE USING PYTHON 2.2, OR ANY DERIVATIVE THEREOF, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.
Page 198: Gnu General Public License
software developed by the Apache Group for use in the Apache HTTP server project (http://www.apache. org/)." THIS SOFTWARE IS PROVIDED BY THE APACHE GROUP ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 199 warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors' reputations.
Page 200 on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program.
Page 201 7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all.
Page 202 FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.
Page 203 `Gnomovision' (which makes passes at compilers) written by James Hacker. <signature of Ty Coon>, 1 April 1989 Ty Coon, President of Vice This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Library General Public License instead of this License.
Page 204 Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that companies distributing free software will individually obtain patent licenses, thus in effect transforming the program into proprietary software. To prevent this, we have made it clear that any patent must be licensed for everyone's free use or not licensed at all.
Page 205 complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the library. Activities other than copying, distribution and modification are not covered by this License; they are outside its scope.
Page 206 3. You may opt to apply the terms of the ordinary GNU General Public License instead of this License to a given copy of the Library. To do this, you must alter all the notices that refer to this License, so that they refer to the ordinary GNU General Public License, version 2, instead of to this License.
Page 207 Sections 1 and 2 above); and, if the work is an executable linked with the Library, with the complete machine-readable "work that uses the Library", as object code and/or source code, so that the user can modify the Library and then relink to produce a modified executable containing the modified Library.
Page 208 11. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Library at all.
Page 209 FAILURE OF THE LIBRARY TO OPERATE WITH ANY OTHER SOFTWARE), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If you develop a new library, and you want it to be of the greatest possible use to the public, we recommend making it free software that everyone can redistribute and change.
Page 210 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3.
Page 211 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by Ralf S.
Page 212 6. The OpenLDAP Foundation may revise this license from time to time. Each revision is distinguished by a version number. You may use the Software under terms of this license revision or under the terms of any subsequent revision of the license. THIS SOFTWARE IS PROVIDED BY THE OPENLDAP FOUNDATION AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 213 (Note: The above license is copied from the BSD license at: http://www.opensource.org/licenses/bsd-license.html, substituting the appropriate references in the template.) (end) This program, "bzip2" and associated library "libbzip2", are copyright (C) 1996-2000 Julian R Seward. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
Page 214 Copyright (c) 1990, 1993, 1994, 1995, 1996, 1997, 1998 Sleepycat Software. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 215 FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 216 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic' can be left out if the rouines from the library being used are not cryptographic related :-). 4.
Page 217 WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ==================================================================== This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). This software is copyright 1988 - 1997, Julianne F. Haugh. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
Page 218 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission.
Page 219 The definitive version of this document should be available at ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely. Copyright (c) 1990-2001 Info-ZIP. All rights reserved. For the purposes of this copyright and license, "Info-ZIP" is defined as the following set of individuals: Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P.
Page 220 obligation to send him modified source code ceases. It is not allowed to remove these restrictions from the distribution of the Vim sources or parts of it. These restrictions may also be used for previous Vim releases instead of the text that was included with it. Copyright 1988,1990,1993 by Paul Vixie All rights reserved Distribute freely, except: don't remove my name from the source or documentation (don't take credit for my work),...
Page 221 this file and will be responsible for any wrong behavior of the modified software. The author makes no representations about the suitability of this software for any purpose. It is provided "as is" without any express or implied warranty. Modifications: Version: 2.1.8.7-current Copyright 1998-2001 by Rob Braun Sensor Addition...
Page 222 receiving lengthy legal documents to sign. The sources are provided for free but without warranty of any kind. The library has been entirely written by Jean-loup Gailly and Mark Adler; it does not include third-party code. If you redistribute modified sources, we would appreciate that you include in the file ChangeLog history information documenting your changes.
Page 223 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3.

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