HP PAVILION DV5 Maintenance And Service Manual
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HP PAVILION DV5 Maintenance And Service Manual

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  • Page 1 HP Pavilion dv5 Entertainment PC Maintenance and Service Guide...
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description 2 External component identification Top components ... 7 Display and top components ... 7 Buttons, fingerprint reader, and speakers ... 9 Keys ... 11 TouchPad ... 12 Front components ... 13 Rear components ... 14 Right-side components ...
  • Page 6 Grounding guidelines ... 46 Unknown user password ... 49 Component replacement procedures ... 50 Service tag ... 50 Computer feet ... 51 Battery ... 52 Webcam/microphone module ... 53 Optical drive ... 55 TV tuner module ... 57 RTC battery ... 59 Memory module ...
  • Page 7 System Configuration menu ... 107 Diagnostics menu ... 108 6 Specifications Computer specifications ... 109 15.4-inch, SXGA+ display specifications ... 110 15.4-inch WXGA display specifications ... 111 Hard drive specifications ... 112 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer ... 113 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ...
  • Page 8 Recovering from the dedicated recovery partition (select models only) ... 146 9 Connector pin assignments 1394 ... 147 Audio-in (microphone) ... 147 Audio-out (headphone) ... 148 External monitor ... 148 HDMI ... 149 RJ-11 (modem) ... 150 RJ-45 (network) ... 150 Universal Serial Bus ...

  • Page 9: Product Description

    Product description Category Description Product Name HP Pavilion dv5 Entertainment PC Processors AMD processors: AMD Turion™ Ultra Dual-Core 35W ZM-86 2.40-GHz with 2-MB L2 cache AMD Turion Ultra Dual-Core 35W ZM-82 2.20-GHz, with 2-MB L2 cache AMD Turion Ultra Dual-Core 35W ZM-80 2.10-GHz, with 2-MB L2 cache...
  • Page 10 Category Description Graphics ATi Mobility Radeon HD 3450 with 256 MB of discrete graphics subsystem memory (32 MB × 16 DDR2 × 4 PCs) Unified memory architecture (UMA) with shared video memory: ● ● ● Discrete graphics subsystem memory ● ●...
  • Page 11 Category Description Supports up to 4096 MB system memory ● 4096-MB total system memory (2048 MB × 2, dual-channel) ● 3072-MB total system memory (2048 MB × 1 + 1024 × 1) ● 2048-MB total system memory (1024 MB × 2, dual-channel) ●...
  • Page 12 Category Description Fixed (1 screw for removal) Support for the following optical drives: ● ● ● Webcam Low-light VGA camera Fixed (no tilt) Activity LED 640 × 480 by 24 frames per second Microphone 2 omnidirectional microphones, dual array with appropriate software (supports beam forming, echo cancellation, and noise suppression) Audio...
  • Page 13 3 on computer models equipped with an eSATA port) VGA (Dsub 15-pin) 2-pin AC power for 90-W AC adapter Docking Expansion port 3 supports the HP xb3000 Notebook Expansion Base and HP Notebook QuickDock Computer Computer models equipped...
  • Page 14 Category Description Keyboard/ 17-inch full-size keyboard with pointing devices numeric keypad Touchpad supports 2-way scrolling Taps enabled as default Power 8-cell 2.55-Ah Li-ion battery requirements 6-cell 2.20-Ah Li-ion battery 90-W AC adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) 65-W AC adapter with localized cable plug support (2-wire plug with ground...

  • Page 15: External Component Identification

    External component identification Top components Display and top components Item Component Internal display switch Wireless antennae (select models only) Description Turns off the display and initiates Sleep if the display is closed while the power is on. Send and receive signals from one or more wireless devices.
  • Page 16 Item Component Internal microphones (2) Integrated webcam light Integrated webcam Chapter 2 External component identification Description Record sound. On: The integrated webcam is in use. Records video and captures still photographs.

  • Page 17: Buttons, Fingerprint Reader, And Speakers

    Buttons, fingerprint reader, and speakers Item Component Speakers (2) Power button* Media button Volume mute button Description Produce sound. ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.
  • Page 18 Item Component Volume scroll zone Previous/rewind button Play/pause button Next/fast forward button Stop button (10) Wireless button (11) Fingerprint reader *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Chapter 2 External component identification Description Adjusts speaker volume.

  • Page 19: Keys

    Keys Item Component Windows logo key Windows applications key Embedded numeric keypad keys Function keys Function Displays system information about your computer when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key.

  • Page 20: Touchpad

    TouchPad Item Component TouchPad light TouchPad* TouchPad left button* TouchPad on/off button TouchPad scroll zone TouchPad right button* *This table describes factory settings. View or change pointing device preferences by selecting Start > Control Panel > Hardware and Sound > Mouse. Chapter 2 External component identification Function ●...

  • Page 21: Front Components

    Blinking: The hard drive or optical drive is being accessed. Receives a signal from the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

  • Page 22: Rear Components

    Rear components Component Function Vents (2) Enables airflow to cool internal components. NOTE: It is normal for the internal fan to cycle on and off during routine operation. Right-side components Item Component Optical drive light Optical drive USB ports (2) TV antenna jack (select models only) RJ-11 (modem) jack (select models only) Security cable slot...

  • Page 23: Left-Side Components

    Left-side components Item Component External monitor port Expansion port 3 RJ-45 (network) jack HDMI port eSATA/USB port USB port 1394 port (select models only) Digital Media Slot light Digital Media Slot (10) ExpressCard slot Function Connects an external VGA monitor or projector. Connects the computer to an optional docking device or an optional expansion product.

  • Page 24: Bottom Components

    Bottom components Item Component Vents (8) Battery bay Battery release latch Memory module compartment Mini Card module compartment Hard drive bay and WLAN module Chapter 2 External component identification Function Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog Service tag The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

  • Page 26: Computer Major Components

    Computer major components Item Description 15.4-inch display assemblies (include wireless antenna transceivers and cables) WSXGA+ AntiGlare display assembly with webcam and 2 microphones WSXGA+ BrightView display assembly with webcam and 2 microphones WXGA AntiGlare display assembly with webcam and 2 microphones Chapter 3 Illustrated parts catalog Spare part number 484372-001...
  • Page 27 Item Description WXGA Brightview display assembly with webcam and 2 microphones NOTE: Display assembly components on page 27 numbers. Switch cover (includes LED board and cable) Power button board (includes cable) Keyboards (include keyboard cable) Belgium Brazil Canada The Czech Republic Denmark, Norway, and Sweden France Germany...
  • Page 28 Item Description Bluetooth module cable Cable Kit, includes: NOTE: Cable Kit on page 31 (8a) Power connector cable (8b) Modem module cable (8c) TV tuner module antenna cable Plastics Kit, includes: NOTE: Plastics Kit on page 30 (9a) ExpressCard slot bezel (9b) Mini Card module compartment cover (9c)
  • Page 29 Item Description ● Turion Ultra Dual-Core 35W ZM-86 2.40-GHz processor with 2-MB L2 cache ● Turion Ultra Dual-Core 35W ZM-82 2.20-GHz, processor with 2-MB L2 cache ● Turion Ultra Dual-Core 35W ZM-80 2.10-GHz, processor with 2-MB L2 cache ● Turion Dual-Core 35W RM-70 2.00-GHz with 1-MB L2 cache ●...
  • Page 30 Item Description (18) Batteries: 12-cell, 95-Wh, 2.55-Ah Li-ion battery for use with all computer models 6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models 6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with AMD processors 6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with Intel processors (19)
  • Page 31 Item Description 512-MB memory module for use only with computer models equipped with Intel processors (23) WLAN modules: WLAN modules for use only with computer models equipped with AMD processors: ● Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
  • Page 32 Item Description Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
  • Page 33 Item Description Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,...
  • Page 34 Item Description Hard drives for use only with computer models equipped with AMD processors: ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm ● 160-GB, 5400-rpm ● 120-GB, 5400-rpm Hard drives for use only with computer models equipped with Intel processors: ● 320-GB, 5400-rpm ●...

  • Page 35: Display Assembly Components

    Display assembly components The HP Pavilion dv5 Entertainment PC offers 2 types of display assemblies. Component spare parts are listed in this section for AntiGlare display assemblies and BrightView display assemblies. AntiGlare display assembly spare parts Item Description Display enclosure (includes wireless antenna transceivers and cables):...

  • Page 36: Brightview Display Assembly Spare Parts

    BrightView display assembly spare parts Item Description Display bezel (includes logo and display lid switch actuator magnet) Webcam/microphone module BrightView display panels (include display panel cable): For use only with computer models equipped with WSXGA+ display panels For use only with computer models equipped with WXGA display panels Display Hinge Kit (includes left and right hinges) Display Cable Kits (include display panel cable, not illustrated, and microphone receiver and cable) For use only with computer models equipped with WSXGA+ display panels...
  • Page 37 Item Description Wireless antenna transceivers and cables: For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes 3 wireless antenna transceivers and cables) For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables) Display inverter Display enclosures (include wireless antenna transceivers and cables and logo LED board and cable): For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes...

  • Page 38: Plastics Kit

    Plastics Kit Item Description Plastics Kit ExpressCard slot bezel Mini Card module compartment cover (includes 1 captive screw, secured by a C-clip) Memory module compartment cover (includes 1 captive screw, secured by a C-clip) Hard drive bay cover (includes 2 captive screws, secured by C-clips) Chapter 3 Illustrated parts catalog Spare part number 486793-001...

  • Page 39: Cable Kit

    Cable Kit Item Description Cable Kit Bluetooth module cable Power connector cable Modem module cable (includes RJ-11 jack) TV tuner module cable Spare part number 501891-001 Cable Kit...

  • Page 40: Mass Storage Devices

    Mass storage devices Item Description Hard drives (include left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators): For use only with computer models equipped with AMD processors: ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm ● 160-GB, 5400-rpm ●...
  • Page 41 Item Description Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer, LightScribe, and silver bezel DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe and bronze bezel for use only with computer models equipped with AMD processors DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe and bronze bezel for use only with computer models equipped with Intel processors DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe and silver bezel...

  • Page 42: Miscellaneous Parts

    Miscellaneous parts Description AC adapters 90-W AC adapter 65-W AC adapter Carrying cases HP carrying case HP slim bag CAT5E cable Wired headset with volume control Optical mouse Wireless laser mouse (includes infrared transceiver) Power cords: Argentina Australia and New Zealand...

  • Page 43: Sequential Part Number Listing

    Bluetooth module for use only with computer models equipped with AMD processors (does not include a Bluetooth module cable) NOTE: 418162-001 HP carrying case 418163-001 HP slim bag carrying case 430958-001 Wireless laser mouse (includes infrared transceiver) 436238-001 Optical mouse 453730-001 Broadcom 4321 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD...
  • Page 44 Spare part Description number Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 454619-001...
  • Page 45 Spare part Description number 461749-001 Modem module for use in all countries and regions except Australia and New Zealand NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 501891-001. 461749-011 Modem module for use only in Australia and New Zealand NOTE:...
  • Page 46 Spare part Description number 482867-001 System board with PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem memory for use only with computer models equipped with Intel processors (includes replacement thermal material) 482868-001 System board with ICH9M Northbridge and UMA graphics subsystem memory for use only with computer models equipped with Intel processors (includes replacement thermal material) 482869-001 System board with GM45 Northbridge and UMA graphics subsystem memory for use only with computer...
  • Page 47 Spare part Description number 484170-001 6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models 484170-002 6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with AMD processors 484171-001 6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models 484172-001 12-cell, 95-Wh, 2.55-Ah Li-ion battery for use with all computer models 484260-001...
  • Page 48 Spare part Description number 486525-001 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer, LightScribe, and bronze bezel (includes bezel and bracket) 486525-002 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer, LightScribe, and bronze bezel (includes bezel and bracket) 486526-001 Top cover for use only with computer models not equipped with a fingerprint reader (includes TouchPad and TouchPad buttons) 486527-001 Top cover for use only with computer models equipped with a fingerprint reader (includes TouchPad and...
  • Page 49 Spare part Description number 486798-001 USB board (includes cable) 486799-001 Fan/heat sink assembly for use only with computer models equipped with Intel processors and graphics subsystems with discrete memory (includes replacement thermal material) 486801-001 Speaker assembly 487330-001 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
  • Page 50 Spare part Description number 488590-201 Keyboard for use in Brazil 488590-211 Keyboard for use in Hungary 488590-221 Keyboard for use in the Czech Republic 488590-251 Keyboard for use in Russia 488590-281 Keyboard for use in Thailand 488590-291 Keyboard for use in Japan 488590-A41 Keyboard for use in Belgium 488590-AB1...
  • Page 51 Spare part Description number 490371-291 Power cord for use in Japan 490371-AA1 Power cord for use in the People's Republic of China 490371-AB1 Power cord for use in Taiwan 490371-AD1 Power cord for use in South Korea 490371-AR1 Power cord for use in South Africa 490371-BB1 Power cord for use in Israel 490371-D01...

  • Page 52: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 53: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 54: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 55: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 56: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 57: Unknown User Password

    Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 58: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 91 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 59: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 486794-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures...

  • Page 60: Battery

    Battery Description 12-cell, 95-Wh, 2.55-Ah Li-ion battery for use with all computer models 6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models 6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with AMD processors 6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with Intel processors Before disassembling the computer, follow these steps: Shut down the computer.

  • Page 61: Webcam/Microphone Module

    Webcam/microphone module NOTE: This section applies only to computer models equipped with BrightView display assemblies. Display assembly on page 76 models equipped with AntiGlare display assemblies. NOTE: If it has been determined that the webcam/microphone module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed.
  • Page 62 Release the display bezel top edge (3) from the display enclosure. Release the webcam/microphone module (1) from the display enclosure as far as the webcam/ microphone module cable allows. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module. Remove the webcam/microphone module. Reverse this procedure to install the webcam/microphone module.

  • Page 63: Optical Drive

    Optical drive NOTE: All optical drive spare part kits include an optical drive bezel and bracket. Description Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer with LightScribe and bronze bezel Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer with LightScribe and silver bezel DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with bronze bezel DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe with bronze bezel...
  • Page 64 Use the disc tray frame to slide the optical drive (3) out of the computer. Remove the optical drive. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical drive.

  • Page 65: Tv Tuner Module

    TV tuner module NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, spare part number 501891-001. NOTE: The TV tuner external antenna cables are available using spare part numbers 482900-001 (with F-PAL jack) and 482900-002 (with PAL jack).
  • Page 66 Remove the two Phillips PM2.0×4.0 screws (2) that secure the TV tuner module to the computer. (The edge of the module opposite the slot rises away from the computer.) Remove the TV tuner module (3) by pulling the module away from the slot at an angle. NOTE: The TV tuner module is designed with a notch (4) to prevent incorrect insertion into the TV tuner module slot.

  • Page 67: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 68: Memory Module

    Memory module Description For use only with computer models equipped with AMD processors (667-MHz, PC2-5300, 1-DIMM): 2048-MB 1024-MB For use only with computer models equipped with Intel processors (667-MHz, PC2-5300, 1-DIMM): 2048-MB 1024-MB 512-MB Before removing the memory module, follow these steps: Shut down the computer.
  • Page 69 Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Component replacement procedures...

  • Page 70: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include left and right bracket rails, a connector cable, Mylar cover with tab, and 4 rubber isolators. Description Hard drives for use only with computer models equipped with AMD processors: 320-GB, 5400-rpm 250-GB, 5400-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm...
  • Page 71 Lift the right side of the hard drive bay cover (2), swing it up and to the left, and remove the cover (3). The hard drive bay cover is included in the Plastics Kit, spare part number 486793-001. Use the Mylar tab (1) to slide the hard drive to the left (2), and then lift it to release it from the hard drive bay.
  • Page 72 If it is necessary to replace the hard drive bracket or any of the hard drive bracket components, remove the following: (1) Four Phillips PM3.0×3.0 screws that secure the hard drive bracket rails and Mylar cover to the hard drive (2) Left and right hard drive bracket rails (3) Mylar cover with tab (4) Four rubber isolators...

  • Page 73: Wlan Module

    WLAN module Description For use only with computer models equipped with AMD processors: Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,...
  • Page 74 Description Atheros AR2425 802.11b/g for use only with computer models equipped with AMD processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States Atheros AR2425 802.11b/g for use only with computer models equipped with AMD processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,...
  • Page 75 Description Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with Intel processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
  • Page 76 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

  • Page 77: Switch Cover And Keyboard

    Switch cover and keyboard Description Switch cover (includes LED board and cable) Keyboards For use in country or region Belgium Brazil Canada The Czech Republic Denmark, Norway, and Sweden France Germany Greece Hungary Israel Italy Japan Latin America Before removing the switch cover and keyboard, follow these steps: Shut down the computer.
  • Page 78 Remove the following screws: (1) Two Phillips PM2.5×7.0 screws that secure the keyboard to the computer (2) Two Phillips PM2.5×7.0 screws that secure the switch cover to the computer (3) Three Phillips PM2.0×4.0 screws that secure the switch cover to the computer Turn the computer display-side up, with the front toward you.
  • Page 79 Remove the four Phillips PM2.0×4.0 screws that secure the keyboard to the computer. Lift the rear edge of the keyboard (1) until it rests at an angle. Slide the keyboard (2) back until the keyboard connector on the system board is accessible. Component replacement procedures...
  • Page 80 Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is connected and disconnect the cable (2) from the system board. Remove the keyboard. Disconnect the power button board cable (1) from the low insertion force (LIF) connector on the system board.

  • Page 81: Power Button Board

    Power button board Description Power button board (includes cable) Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 82: Speaker Assembly

    Speaker assembly Description Speaker assembly Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 83: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part kits do not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 489822-001. Description For use only with computer models equipped with AMD processors For use only with computer models equipped with Intel processors Before removing the Bluetooth module, follow these steps: Shut down the computer.

  • Page 84: Display Assembly

    Display assembly NOTE: All display assemblies include a webcam, 2 microphones, and 2 wireless antenna transceivers and cables. Description 15.4-inch WSXGA+ AntiGlare display assembly 15.4-inch WSXGA+ BrightView display assembly 15.4-inch WXGA AntiGlare display assembly 15.4-inch WXGA Brightview display assembly Before removing the display assembly, follow these steps: Shut down the computer.
  • Page 85 Remove the WLAN antenna cables from the clips (3) built into the top cover. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 86 If it is necessary to replace the display enclosure or any of the display assembly internal components, remove the following screw covers and screws: (1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Display Rubber Kit, spare part number 486537-001.
  • Page 87 Release the webcam/microphone module (2) as far as the webcam/microphone module cable allows. Disconnect the webcam/microphone module cable (3) from the webcam/microphone module. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 485345-001. If it is necessary to replace the display inverter, remove the four Phillips PM2.5×4.0 screws (1) that secure the display inverter cover to the display bezel.
  • Page 88 Disconnect the display panel cable (2) and backlight cable (3) from the display inverter. Remove the display inverter. The display inverter is available using spare part number 488317-001. If it is necessary to replace the display hinges, remove the four Phillips PM2.5×4.0 screws (1) that secure the display hinges to the display panel.
  • Page 89 If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws: (1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Display Rubber Kit, spare part number 480442-001.
  • Page 90 Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. Remove the display inverter. The display inverter is available using spare part number 488317-001. If it is necessary to replace the display panel, remove the six Phillips PM2.5×4.0 screws (1) that secure the display panel to the display enclosure.
  • Page 91 Remove the display hinges (2). The display hinges are available in the Display Hinge Kit, spare part 486534-001. The display hinge screws are available in the Display Hinge Kit Screw Kit, spare part number 485344-001. Reverse this procedure to reassemble and install the display assembly. Component replacement procedures...

  • Page 92: Top Cover

    Top cover Description For use only with computer models equipped with a fingerprint reader For use only with computer models not equipped with a fingerprint reader Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 93 Remove the three Phillips PM2.5×4.0 screws secure the top cover to the computer. Turn the computer right-side up, with the front toward you. Disconnect the following cables from the system board: (1) Bluetooth module cable (2) TouchPad cable NOTE: On computer models equipped with a standard display assembly, this cable connects to a ZIF connector on the system board.
  • Page 94 Remove the two Phillips PM2.5×6.0 screws (2) that secure the top cover to the computer. Lift the rear edge of the top cover (1) until it rests at an angle. Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover.

  • Page 95: Modem Module

    Modem module NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 501891-001. See Cable Kit spare part number information. Description Modem module for use in all countries and regions except Australia and New Zealand For use only in Australia and New Zealand Before removing the modem module, follow these steps: Shut down the computer.
  • Page 96 Lift the modem module (3) straight up to disconnect it from the system board. Reverse this procedure to install the modem module. Chapter 4 Removal and replacement procedures...

  • Page 97: Audio/Infrared Board

    Audio/infrared board Description Audio/infrared board (includes cable) Before removing the audio/infrared board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 98: Usb Board

    Reverse this procedure to install the audio/infrared board. USB board Description USB board (includes cable) Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 99 Remove the USB board (3) from the base enclosure. Reverse this procedure to install the USB board. Component replacement procedures...

  • Page 100: System Board

    System board NOTE: All system board spare kits include replacement thermal material. Description For use only with computer models equipped with AMD processors: With RX781 Northbridge and ATI-M82-S discrete graphics subsystem memory With RS780 Northbridge and ATI-M UMA graphics subsystem memory For use only with computer models equipped with Intel processors: With PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem memory With PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem memory...
  • Page 101 ● Fan/heat sink assembly (see ● Processor (see System board on page Remove the system board: Disconnect the modem module cable (1) from the modem module. Disconnect the following cables from the system board: (2) Audio/infrared board cable NOTE: The audio/infrared board cable connects to a LIF connector on the system board. (3) USB board cable NOTE: The USB board cable connects to a LIF connector on the system board.

  • Page 102: Tv Tuner Module Cable

    Reverse the preceding procedure to install the system board. TV tuner module cable NOTE: The TV tuner module cable is available in the Cable Kit, spare part number 501891-001. Before removing the TV tuner module cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 103: Modem Module Cable

    Remove the TV tuner module cable (3) from the clips and routing channel built into the base enclosure. Reverse this procedure to install the TV tuner module cable. Modem module cable NOTE: The modem module cable is available in the Cable Kit, spare part number 501891-001. The modem module cable includes the RJ-11 jack.

  • Page 104: Power Connector Cable

    Remove the modem module cable: Release the clips (1) built into the base enclosure that secure the RJ-11 jack. Remove the RJ-11 jack (2) from the clip built into the base enclosure. Remove the modem module cable (3) from the clips and routing channel built into the base enclosure.
  • Page 105 USB board (see USB board on page System board (see System board on page Remove the power connector cable: Remove the power connector cable (1) from the clips and routing channel built into the base enclosure. Remove the Phillips PM2.5×7.0 screw (2) that secures the power connector and bracket to the base enclosure.

  • Page 106: Fan/Heat Sink Assembly

    Fan/heat sink assembly NOTE: All fan/heat sink assembly spare kits include replacement thermal material. Description For use only with computer models equipped with AMD processors and graphics subsystems with discrete memory For use only with computer models equipped with AMD processors and graphics subsystems with UMA memory For use only with computer models equipped with Intel processors and graphics subsystems with discrete memory...
  • Page 107 Remove the fan/heat assembly: Turn the system board upside down, with the expansion port 3 and external monitor port toward you. NOTE: Steps 2 through 4 apply only to computer models equipped with graphics subsystems with discrete memory. Disconnect the fan cable (1) from the system board. Loosen the three Phillips PM2.0×10.0 captive screws (2) that secure the fan/heat sink assembly to the system board.
  • Page 108 Remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach the assembly.
  • Page 109 NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed. Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Thermal pads are used on the Northbridge chip (3) and the section of the heat sink (4) that services it.

  • Page 110: Processor

    Processor NOTE: All processor spare part kits include thermal material. Description AMD Turion Ultra Dual-Core 35W ZM-86 2.40-GHz processor with 2-MB L2 cache AMD Turion Ultra Dual-Core 35W ZM-82 2.20-GHz, processor with 2-MB L2 cache AMD Turion Ultra Dual-Core 35W ZM-80 2.10-GHz, processor with 2-MB L2 cache AMD Turion Dual-Core 35W RM-70 2.00-GHz with 1-MB L2 cache processor AMD Athlon X2 Dual-Core 35W QL-60 1.90-GHz with 1-MB L2 cache processor Intel Core2 Duo T9600 2.80-GHz processor with 6-MB L2 cache and 1066-MHz FSB...
  • Page 111 NOTE: Steps 1 and 2 apply only to computer models equipped with AMD processors. See steps 3 and 4 for processor removal information for computer models equipped with Intel processors. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it.

  • Page 112: Setup Utility

    Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board.

  • Page 113: Using The Setup Utility

    Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. Open the Setup Utility by turning on or restarting the computer.

  • Page 114: Restoring Default Settings In The Setup Utility

    Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. Open the Setup Utility by turning on or restarting the computer.

  • Page 115: Setup Utility Menus

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information Security menu Select Administrator password...

  • Page 116: Diagnostics Menu

    Select Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test 108 Chapter 5 Setup Utility To do this ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦...

  • Page 117: Specifications

    Specifications Computer specifications Dimensions Width Depth Height (front to back) Weight (with optical drive, hard drive, and battery) Second hard drive adds: Camera adds: Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating...

  • Page 118: Inch, Sxga+ Display Specifications

    Operating Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.4-inch, SXGA+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display...

  • Page 119: 15.4-Inch Wxga Display Specifications

    15.4-inch WXGA display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pitch resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric 20.7 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 150 nits typical 0.259 ×...

  • Page 120: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply.

  • Page 121: Blu-Ray Disc Rom Drive With Supermulti Dvd±R/Rw Double-Layer

    Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X BD-RE read Transfer mode...

  • Page 122: Dvd±Rw And Cd-Rw Super Multi Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R...

  • Page 123: System Dma Specifications, Amd

    System DMA specifications, AMD Hardware DMA DMA4 System DMA specifications, Intel Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System function Direct memory access controller System function Not applicable Not applicable Not applicable Not applicable...

  • Page 124: System Interrupt Specifications, Amd Discrete Graphics

    System interrupt specifications, AMD discrete graphics Hardware IRQ0 IRQ1 IRQ5 IRQ7 IRQ8 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 IRQ16 IRQ17 IRQ18 IRQ19 IRQ20 IRQ21 IRQ23 116 Chapter 6 Specifications IRQ System function High precision event timer Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard RICOH OHCI Compliant IEEE 1394 Host Controller Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller...

  • Page 125: System Interrupt Specifications, Amd Uma Graphics

    System interrupt specifications, AMD UMA graphics Hardware IRQ0 IRQ1 IRQ5 IRQ7 IRQ8 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 IRQ16 IRQ18 IRQ19 IRQ21 IRQ22 IRQ23 IRQ System function High precision event timer Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard RICOH OHCI Compliant IEEE 1394 Host Controller Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card Controller...

  • Page 126: System Interrupt Specifications, Intel

    System interrupt specifications, Intel Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

  • Page 127: System I/O Address Specifications, Amd

    System I/O address specifications, AMD I/O address (hex) 0000 - 0008 000A - 000F 0020 - 0021 0040 - 0043 0060 - 0060 0061 - 0061 0062 - 0062 0064 - 0064 0066 - 0066 0070 - 0071 0081 - 0083 0087 - 0087 0089 - 008B 008F - 008F (UMA only)
  • Page 128 I/O address (hex) 30E0 - 30E3 (UMA only) 30E8 - 30EB 30EC - 30EF 30F0 - 30F7 30F8 - 30FF (discrete only) 4000 - 407F (discrete only) 4000 - 4FFF 5000 - 5FFF (discrete only) 120 Chapter 6 Specifications System function (shipping configuration) Standard Dual Channel PCI IDE Controller Standard Dual Channel PCI IDE Controller Standard Dual Channel PCI IDE Controller...

  • Page 129: System I/O Address Specifications, Intel

    System I/O address specifications, Intel I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091...
  • Page 130 I/O address (hex) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B...

  • Page 131: System Memory Map Specifications, Amd Discrete Graphics

    System memory map specifications, AMD discrete graphics Size 128 KB 16 KB 8 KB 4 KB 256 B 4 KB 512 KB 2 KB 256 B 256 B 256 B 256 B 16 KB 16 MB 32 MB 1 MB 256 MB 1 KB Memory address...

  • Page 132: System Memory Map Specifications, Amd Uma Graphics

    System memory map specifications, AMD UMA graphics Size 128 KB 16 KB 8 KB 4 KB 256 B 256 B 16 B 256 B 4 KB 4 KB 512 KB 16 MB 16 MB 2 KB 256 B 256 B 256 B 256 B 16 KB...

  • Page 133: System Memory Map Specifications, Intel

    System memory map specifications, Intel Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CBFFF 000C8000-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System memory map specifications, Intel 125 System function...

  • Page 134: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part numbers 486795-001 and 493002-001, and the Display Screw Kit, spare part number 485343-001. 126 Chapter 7 Screw listing...

  • Page 135: Phillips Pm2.5×7.0 Screw

    Phillips PM2.5×7.0 screw Color Black Where used: (1) One screw that secures the optical drive to the computer (2) Two screws that secure the keyboard to the computer (3) Two screws that secure the switch cover to the computer Quantity Length 7.0 mm Thread...
  • Page 136 Where used: 4 screws that secure the display assembly to the computer Where used: 2 screws that secure the display bezel to the display enclosure on computer models equipped with BrightView display assemblies Where used: 2 screws that secure the display bezel to the display enclosure on computer models equipped with AntiGlare display assemblies 128 Chapter 7 Screw listing...
  • Page 137 Where used: 12 screws that secure the top cover to the base enclosure Where used: 2 screws that secure the top cover to the base enclosure (only on computer models equipped with a standard display assembly) Where used: One screw that secures the USB board to the base enclosure Phillips PM2.5×7.0 screw 129...
  • Page 138 Where used: One screw that secures the system board to the base enclosure Where used: One screw that secures the power connector and bracket to the base enclosure 130 Chapter 7 Screw listing...

  • Page 139: Phillips Pm2.5×6.0 Captive Screw

    Phillips PM2.5×6.0 captive screw Color Black Where used: (1) One captive screw that secures the Mini Card module compartment cover to the computer (screw is secured by a C-clip) (2) One captive screw that secures the memory module compartment cover to the computer (screw is secured by a C-clip) (3) Two captive screws that secure the hard drive bay compartment cover to the computer (screws are secured by C-clips)

  • Page 140: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Black Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: (1) Two screws that secure the TV tuner module to the system board (2) Two screws that secure the WLAN module to the system board 132 Chapter 7 Screw listing Quantity Length...
  • Page 141 Where used: 3 screws that secure the switch cover to the computer Where used: 4 screws that secure the keyboard to the computer Where used: One screw that secures the power button board to the switch cover Phillips PM2.0×4.0 screw 133...
  • Page 142 Where used: One screw that secures the Bluetooth module to the top cover Where used: One screw that secures the webcam/microphone module to the display bezel on computer models equipped with AntiGlare display assemblies Where used: 2 screws that secure the modem module to the system board 134 Chapter 7 Screw listing...

  • Page 143: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Silver Where used: 6 screws that secure the display hinges to the display panel on computer models equipped with BrightView display assemblies Quantity Length 4.0 mm Thread Head diameter 2.0 mm 4.5 mm Phillips PM2.0×4.0 screw 135...

  • Page 144: Phillips Pm2.5×4.0 Screw

    Phillips PM2.5×4.0 screw Color Silver Where used: 4 screws that secure the display inverter cover to the display bezel on computer models equipped with AntiGlare display assemblies Where used: 4 screws that secure the display hinges to the display panel on computer models equipped with AntiGlare display assemblies 136 Chapter 7 Screw listing Quantity...
  • Page 145 Where used: 6 screws that secure the display panel to the display enclosure on computer models equipped with BrightView display assemblies Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure on computer models equipped with BrightView display assemblies Where used: 3 screws that secure the top cover to the base enclosure Phillips PM2.5×4.0 screw 137...

  • Page 146: Phillips Pm3.0×4.0 Screw

    Phillips PM3.0×4.0 screw Color Silver Where used: 4 screws that secure the hard drive bracket to the hard drive 138 Chapter 7 Screw listing Quantity Length 4.0 mm Thread Head diameter 3.0 mm 5.0 mm...

  • Page 147: Phillips Pm2.5×6.0 Screw

    Phillips PM2.5×6.0 screw Color Black Where used: 4 screws that secure the top cover to the base enclosure Quantity Length 6.0 mm Thread Head diameter 2.5 mm 5.0 mm Phillips PM2.5×6.0 screw 139...

  • Page 148: Phillips Pm2.0×10.0 Captive Screw

    Phillips PM2.0×10.0 captive screw Color Silver Where used: 3 captive screws that secure the fan/heat sink assembly to the system board on computer models equipped with graphics subsystems with discrete memory 140 Chapter 7 Screw listing Quantity Length 10.0 mm Thread Head diameter 2.0 mm...
  • Page 149 Where used: 3 captive screws that secure the fan/heat sink assembly to the system board on computer models equipped with graphics subsystems with UMA memory Phillips PM2.0×10.0 captive screw 141...

  • Page 150: Backup And Recovery

    Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.

  • Page 151: Creating Recovery Discs

    Creating recovery discs NOTE: HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 152: Backing Up Your Information

    Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Backup suggestions ●...

  • Page 153: When To Create Restore Points

    When to create restore points ● Before you add or extensively modify software or hardware ● Periodically, whenever the system is performing optimally NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. Create a system restore point Select Start >...

  • Page 154: Performing A Recovery

    Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 155: Connector Pin Assignments

    Connector pin assignments 1394 Audio-in (microphone) Signal Power Ground TPB- TPB+ TPA- TPA+ Signal Audio signal in Audio signal in Ground 1394 147...

  • Page 156: Audio-Out (Headphone)

    Audio-out (headphone) External monitor 148 Chapter 9 Connector pin assignments Signal Audio out, left channel Audio out, right channel Ground Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync...

  • Page 157: Hdmi

    HDMI Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- No connect DDC clock DDC data Ground...

  • Page 158: Modem)

    RJ-11 (modem) RJ-45 (network) 150 Chapter 9 Connector pin assignments Signal Unused Ring Unused Unused Unused Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused...

  • Page 159: Universal Serial Bus

    Universal Serial Bus Signal +5 VDC Data - Data + Ground Universal Serial Bus 151...

  • Page 160: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 161: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country or region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 162: 11 Recycling

    Careful handling must be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 163 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 164 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 165 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 166 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame.
  • Page 167 Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel.

  • Page 168: Index

    Index Symbols/Numerics 1394 port location 15 pin assignments 147 1394 Power Saving 107 AC adapter, spare part numbers 34, 35, 37 administrator password 107 antenna illustrated 29 locations 7 spare part numbers 29 applications key, Windows 11 audio, product description 4 audio-in jack location 13 pin assignments 147...
  • Page 169 release 53 spare part number 28, 40, Display Cable Kit, spare part numbers 28, 43 display components illustrated 27, 28 recycling 154 display enclosure illustrated 27, 29 removal 78 spare part numbers 27, 29, 39, 40, 78 display hinge illustrated 27, 28, 39 removal 80, 82 spare part numbers 27, 28, 39, 40, 80, 83...
  • Page 170 product description 6 removal 69 spare part numbers 19, 41, keypad keys 11 keys embedded numeric keypad 11 esc 11 fn 11 function 11 Windows applications 11 Windows logo 11 LAN Power Saving 107 language support 107 left-side components 15 lights battery 13 Digital Media Slot 15...
  • Page 171 removal 102 spare part numbers 20, 38, 39, 102 Processor C4 State 107 product description audio 4 chipset 1 display panel 2 docking support 5 Ethernet 4 external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 2 microphone 4 modem 4 operating system 6...
  • Page 172 TV tuner module removal 57 spare part numbers 22, 38, TV tuner module cable illustrated 31 removal 94 TV tuner, product description 5 Universal Serial Bus (USB) port location 14, 15 pin assignments 151 unknown password 49 USB board removal 90 spare part number 20, 41, using system restore points 144 vents 14, 16...

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