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Maintenance and Service Guide HP Compaq nc6300 Notebook PC HP Compaq nx6300 Notebook PC Document Part Number: 415793-001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;...
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The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents 6 Specifications Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index Maintenance and Service Guide...
Product Description The HP Compaq nc6300 Notebook PC and HP Compaq nx6300 Notebook PC offer advanced modularity, Intel® Core™ Duo, Intel Core Solo, and Celeron® M processors, and extensive multimedia support. HP Compaq nc6300 Notebook PC and HP Compaq nx6300 Notebook PC Maintenance and Service Guide 1–1...
Product Description 1.1 Features ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” units. A computer model is considered to be full-featured if it has 4 Universal Serial Bus ports, an ExpressCard slot, and the following components: ■...
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■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz and 533 MHz, expandable to 2.0 GB ■ Microsoft® Windows® XP Professional ■ Full-size Windows keyboard with embedded numeric keypad ■ Pointing stick (select computer models only) and TouchPad pointing devices ■...
Product Description ❏ External monitor ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ IEEE 1394 ❏ Accessory battery ❏ Digital Media Slot (select computer models only) ❏ S-Video-out (select computer models only) ❏ Docking connector (select computer models only) 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow the steps below to reset the password.
2. Wait approximately 5 minutes. 3. Replace the RTC battery and reassemble the computer. 4. Connect AC power to the computer. Do not reinsert any batteries at this time. 5. Turn on the computer. All passwords and all CMOS settings have been cleared. 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power.
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Item Component Wireless light Power light 1–6 Table 1-1 Front Components Function On: An integrated wireless device has been enabled.
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Front Components (Continued) Item Component Battery light Drive light Stereo speakers (2) Display release latch Digital Media Slot (select computer models only) Digital Media Slot light (select computer models only) Maintenance and Service Guide Table 1-1 Function ■ Amber: A battery is charging. ■...
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Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...
Item Component USB ports (2; select computer models only) 1394 port RJ-11 (modem) jack Optical drive Serial port (select computer models only) Maintenance and Service Guide Table 1-2 Right-Side Components Function Connect USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connect an optional External MultiBay II to the computer.
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Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components 1–10 Maintenance and Service Guide...
Item Component RJ-45 (network) jack External monitor port Exhaust vent USB ports (2) Audio-out (headphone) jack Audio-in (microphone) jack PC Card slot ExpressCard slot (select computer models only) Maintenance and Service Guide Table 1-3 Left-Side Components Function Connects an optional network cable. Connects an optional VGA external monitor or projector.
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Product Description The external components on the rear panel of the computer are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide...
Item Component Security cable slot Battery bay Power connector Parallel port (select computer models only) S-Video-out jack (select computer models only) Maintenance and Service Guide Table 1-4 Rear Panel Components Function Attaches an optional security cable to the computer. Ä The security cable is designed to act as a deterrent, but may not prevent the computer from being...
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Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide...
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Standard Keyboard Components Item Component fn key caps lock key f1 to f12 keys (12) num lock key Keypad keys (15) Arrow keys Windows applications key Windows logo key Maintenance and Service Guide Table 1-5 Function Executes frequently used system functions when pressed in combination with a function key or the esc key.
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Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 1 Item Component Power button 1–16 Table 1-6 Top Components, Part 1 Function When the computer is: ■ Off, press to turn on the computer. ■...
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Top Components, Part 1 (Continued) Item Component Display lid switch Info Center button (select computer models only) Wireless button Presentation mode button (select computer models only) Volume mute button (select computer models only) Volume down button (select computer models only) Volume up button (select computer models only)
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Product Description The computer top components are continued below and described in Table 1-7. Top Components, Part 2 1–18 Maintenance and Service Guide...
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Item Component Power light Wireless light Caps lock light Num lock light Microphone (select computer models only) Pointing stick (select computer models only) Left/right pointing stick buttons (select computer models only) TouchPad Left/right TouchPad buttons TouchPad scroll zone Fingerprint reader (select computer models only) Maintenance and Service Guide...
1–20 Table 1-8 Bottom Components Function Holds the battery. Releases the battery from the battery bay. Connects the computer to an optional docking device. Connects an optional HP Ultra-Capacity Battery or HP Extended Life Battery. Maintenance and Service Guide...
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Bottom Components (Continued) Item Component Memory module compartment Mini Card compartment Hard drive bay Exhaust vents Maintenance and Service Guide Table 1-8 Function Contains 2 memory slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model. Holds an optional wireless LAN device.
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ Audio ■ Display ■...
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Troubleshooting 2. Select the File, Security, Diagnostics, or System Configuration menu. 3. To close Computer Setup and restart the computer: ❏ Select File > Save changes and exit, and then press – or – ❏ Select File > Ignore changes and exit, and then press –...
Selecting from the Security Menu Select Setup Password Power-On Password Password Options (Password options can be selected only when a power-on password has been set.) DriveLock Passwords Smart Card Security TPM Embedded Security System IDs Disk Sanitizer *Not applicable to SuperDisk LS-120 drives. Maintenance and Service Guide Table 2-2 Security Menu...
Troubleshooting Selecting from the Diagnostics Menu Select HDD Self-Test Options Memory Check 2–4 Table 2-3 Diagnostics Menu To Do This Run a quick comprehensive self test on hard drives in the system that support the test features. Run a quick comprehensive test on system memory on the following categories: ■...
Selecting from the System Configuration Menu Select Language Boot Options Device Configurations Built-In Device Options Port Options Maintenance and Service Guide Table 2-4 System Configuration Menu To Do This Change the Computer Setup language. Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reset the power cables in the docking device and at the AC outlet.
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery pack recharging it, moving it to another computer, Power on? Done Maintenance and Service Guide Done Replace power supply...
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–10 Done Done Internal or...
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–12...
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.
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Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Replace docking device. 2–14 Reinstall computer into docking device.
Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
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Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–16 Go to “Flowchart 2.11—No OS...
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Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace CD or diskette in 2. Replace system drive? Remove diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive? Diskette Drive.”...
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Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup Utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup Utility. Maintenance and Service Guide Reseat diskette drive.
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–20 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the computer.
Flowchart 2.15—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock docking device. Go to “Flowchart Device.” Troubleshooting Audio? Done Go to Internal...
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–22 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–24 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
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Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
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Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–26 Replace jack or have jack activated. Connect to nondigital line.
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3–1...
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
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Spare Parts: Computer Major Components Item Description Display assemblies for use with computer models with WWAN (include wireless antenna transceivers and cables) 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView Display assemblies for use with computer models without WWAN (include wireless antenna transceivers and cables) 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView 15.0-inch XGA, TFT...
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Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Keyboards For use with computer models with TouchPad and fingerprint reader Belgium Brazil The Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Korea Latin America Maintenance and Service Guide Table 3-1 416039-A41 Norway...
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Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Keyboards (Continued) For use with computer models with pointing stick and fingerprint reader Belgium Brazil The Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Korea Latin America Pointing stick board (not illustrated, includes pointing stick cable) Heat sink (includes thermal paste)
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Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Processors (include thermal paste) Intel Core Duo T2600 (2.16-GHz) processor Intel Core Duo T2500 (2.00-GHz) processor Intel Core Duo T2400 (1.83-GHz) processor Intel Core Duo T2300 (1.67-GHz) processor Intel Core Duo T2300E (1.67-GHz) processor Intel Core Solo T1300 (1.66-GHz) processor Intel Celeron M 1.73-GHz processor Intel Celeron M 1.60-GHz processor...
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Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Plastics Kit Includes: RTC battery Microphone Memory/Mini Card module cover (includes 1 captive screw) Hard drive cover (includes 2 captive screws) Not illustrated: Computer feet (6) PC Card slot space savers (2) Modem module Mini Card WWAN module Speaker...
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Illustrated Parts Catalog Computer Major Components 3–12 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules 802.11a/b/g Intel WLAN module for use in the countries listed below. These countries are categorized as most of the world 1 (MOW 1). Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei 802.11a/b/g Intel WLAN module for use in the...
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Illustrated Parts Catalog Computer Major Components 3–14 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (continued) 802.11a/b/g Intel WLAN module for use in the countries listed below. These countries are categorized as the rest of the world ROW. China Ecuador Haiti 802.11a/b/g Intel WLAN module for use in Japan. 802.11b/g GL WLAN module for use in the following countries: Israel...
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Illustrated Parts Catalog Computer Major Components 3–16 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (continued) 802.11a/b/g LJ WLAN module for use in the United States and Canada. 802.11a/b/g LJ WLAN module for use in the MOW 2 countries listed below. Aruba Austria Azerbaijan Bahrain Belgium Bermuda...
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Illustrated Parts Catalog Computer Major Components 3–18 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (continued) 802.11a/b/g HS WLAN module for use in the United States and Canada. 802.11a/b/g HS WLAN module for use in the MOW 2 countries listed below. Aruba Austria Azerbaijan Bahrain Belgium Bermuda...
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Illustrated Parts Catalog Computer Major Components 3–20 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Optical drives (include bezel and optical drive bracket) 24X Max CD-ROM drive 8X Max DVD-ROM drive 4X Max DVD±RW and CD-RW Combo Drive 8X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive Batteries 6-cell, 4.8-Ah 6-cell, 4.0-Ah...
3.4 Cable Kit Spare Part Number Information Item Description Cable Kit Includes: TouchPad cable Modem cable USB/audio board cable Serial connector module cable Bluetooth cable Maintenance and Service Guide Table 3-3 Cable Kit Illustrated Parts Catalog Spare Part Number 413703-001 3–23...
Illustrated Parts Catalog 3.5 Mass Storage Devices 3–24 Maintenance and Service Guide...
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Spare Part Number Information Item Description Hard drives (include frame) 7200-rpm, 60-GB Optical drives (include bezel) 24X Max CD-ROM drive 8X Max DVD-ROM drive 4X Max DVD±RW and CD-RW Combo Drive 8X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive Maintenance and Service Guide Table 3-4 Mass Storage Devices...
II and HP Docking Station) MultiBay 24X DVD/CD-RW Combo Drive (for use in External MultiBay II and HP Docking Station) DVD±RW and CD-RW Double-Layer Combo Drive (for use in External MultiBay II and HP Docking Station) Nylon carrying case 3–26 Table 3-5...
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Miscellaneous (Not Illustrated) Spare Part Information (Continued) Description Power cords For use in: Australia Belgium, Europe, Finland, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Brazil Canada, French Canada, Latin America, Taiwan, and the United States Denmark Hong Kong and the United Kingdom Israel Italy Japan...
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Illustrated Parts Catalog Miscellaneous (Not Illustrated) Spare Part Information (Continued) Description Screw Kit (includes the following screws; refer to Appendix A, “Screw Listing,” specifications and usage) ■ Hex socket HM5.0×9.0 screw lock ■ Phillips PM2.5×13.0 spring-loaded screw ■ Phillips PM2.5×4.0 shoulder screw ■...
External MultiBay II power cable and stand 367456-001 8-cell travel battery 372772-001 6-cell, 4.8-Ah battery 373314-001 MultiBay 8X DVD-ROM Drive (for use in External MultiBay II and HP Docking Station) Maintenance and Service Guide Table 3-6 Illustrated Parts Catalog 3–29...
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MultiBay 24X DVD/CD-RW Combo Drive (for use in External MultiBay II and HP Docking Station) 375557-001 DVD±RW and CD-RW Double Layer Combo Drive (for use in External MultiBay II and HP Docking Station) 379799-001 Heat sink (includes thermal paste) 380089-001...
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Sequential Part Number Listing (Continued) Spare Part Number Description 407254-002 802.11a/b/g LJ WLAN Mini Card module for use in the MOW 2 countries listed below. Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus Czech Republic Denmark 407254-291 802.11a/b/g LJ WLAN Mini Card module for use in Japan.
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Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 407575-001 802.11a/b/g Intel WLAN Mini Card module for use in the MOW 1 countries listed below. Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei 407575-002 802.11a/b/g Intel WLAN Mini Card module for use in the MOW 2 countries listed below.
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802.11b/g GL WLAN Mini Card module for use in the countries listed below. Israel Jordan 413267-001 HP Docking Station 413667-001 System board for use with defeatured computer models “GM” 413668-001 System board or use with defeatured computer models “GML” 413669-001...
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Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 413676-001 14.1-inch XGA, TFT display assembly for use with computer models without WWAN (include wireless antenna transceivers and cables) 413677-001 15.0-inch XGA, TFT display assembly for use with computer models without WWAN (include wireless antenna transceivers and cables) 413678-001...
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Sequential Part Number Listing (Continued) Spare Part Number Description 413689-001 Base enclosure for use with full-featured computer models 413690-001 Base enclosure for use with defeatured computer models 413692-001 Pointing stick board (includes pointing stick cable) 413693-001 USB/audio board (includes USB/audio board cable) 413694-001 Serial connector module (includes serial connector board cable)
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Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 413896-001 Intel Celeron M 1.73-GHz processor (includes thermal paste) 414040-001 PC2-4200, 256-MB memory module 414041-001 PC2-4200, 512-MB memory module 414042-001 PC2-4200, 1024-MB memory module 414044-001 PC2-5300, 256-MB memory module 414045-001 PC2-5300, 512-MB memory module 414046-001...
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Sequential Part Number Listing (Continued) Spare Part Number Description 416038-111 Keyboard for use with computer models with pointing stick and fingerprint reader in Switzerland 416038-121 Keyboard for use with computer models with pointing stick and fingerprint reader in French Canada 416038-131 Keyboard for use with computer models with pointing stick and fingerprint reader in Portugal...
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Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 416038-A41 Keyboard for use with computer models with pointing stick and fingerprint reader in Belgium 416038-AB1 Keyboard for use with computer models with pointing stick and fingerprint reader in Taiwan 416038-AD1 Keyboard for use with computer models with pointing stick and fingerprint reader in Korea...
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Sequential Part Number Listing (Continued) Spare Part Number Description 416039-091 Keyboard for use with computer models with TouchPad and fingerprint reader in Norway 416039-111 Keyboard for use with computer models with TouchPad and fingerprint reader in Switzerland 416039-121 Keyboard for use with computer models with TouchPad and fingerprint reader in French Canada 416039-131 Keyboard for use with computer models with TouchPad and...
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Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 416039-291 Keyboard for use with computer models with TouchPad and fingerprint reader in Japan 416039-A41 Keyboard for use with computer models with TouchPad and fingerprint reader in Belgium 416039-AB1 Keyboard for use with computer models with TouchPad and fingerprint reader in Taiwan...
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Torx8 screwdriver ■...
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
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■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground.
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 58 screws and screw locks, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer for Disassembly Battery Hard Drive Computer Feet Bluetooth Module External Memory Module Mini Card WLAN Module Ä...
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Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description 5.10 Keyboard 5.11 5.12 Heat Sink 5.13 Processor 5.14 RTC Battery 5.15 Internal Memory Module 5.16 Mini Card WWAN Module Å To prevent an unresponsive system and the display of a warning message, install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country.
5.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
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Removal and Replacement Procedures Battery Spare Part Number Information 6-cell, 4.8-Ah 6-cell, 4.0-Ah 4. Remove the battery by following these steps: a. Turn the computer upside down with the rear panel toward you. b. Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery.
5.4 Hard Drive Hard Drive Spare Part Number Information 7200-rpm, 60-GB 1. Prepare the computer for disassembly (refer to 2. Position the computer with the front toward you. 3. Loosen the two Phillips PM2.0×4.0 screws 1 that secure the hard drive cover to the computer. 4.
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Removal and Replacement Procedures Removing the Hard Drive Cover 5–8 Maintenance and Service Guide...
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6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1. 7. Grasp the mylar tab 2 on the hard drive and slide the hard drive to the right 3 to disconnect it from the system board. 8. Remove the hard drive 4 from the hard drive bay. Removing the Hard Drive Maintenance and Service Guide Removal and Replacement Procedures...
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Removal and Replacement Procedures 9. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 from each side of the hard drive. 10. Lift the frame 2 straight up to remove if from the hard drive. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 413704-001. Replacing the Computer Feet Maintenance and Service Guide 5–11...
Removal and Replacement Procedures 5.6 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth cable) 1. Prepare the computer for disassembly (refer to 2. Remove the hard drive 3. Slide the Bluetooth module 1 out of the clip in the hard drive compartment.
5.7 External Memory Module Memory Module Spare Part Number Information PC2-5300 1024-MB 512-MB 256-MB 1. Prepare the computer for disassembly (refer to 2. Position the computer with the front toward you. Maintenance and Service Guide Removal and Replacement Procedures PC2-4200 414046-001 1024-MB 414045-001...
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Removal and Replacement Procedures 3. Loosen the Phillips PM2.0×4.0 screw 1 that secures the memory/Mini Card module cover to the computer. 4. Lift the rear edge of the cover 2 up and swing it toward you. 5. Remove the memory/Mini Card module cover. ✎...
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6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 7. Slide the module 2 away from the socket at an angle. 8.
Removal and Replacement Procedures 5.8 Mini Card WLAN Module Spare Part Number Information 802.11a/b/g Intel Mini Card WLAN module for use in the MOW 1 countries listed below: Antigua & Chile Barbuda Dominican Argentina Australia Guam Bahamas Guatemala Barbados Hong Kong Brunei Panama Canada...
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Spare Part Number Information (Continued) 802.11a/b/g Intel WLAN module for use in the ROW countries listed below. China Honduras Ecuador Pakistan Haiti Peru 802.11a/b/g Intel WLAN module for use in Japan. 802.11b/g GL WLAN module for use in the following countries: Israel Kuwait...
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Removal and Replacement Procedures Spare Part Number Information (Continued) 802.11a/b/g HS WLAN module for use in the United States and Canada. 802.11a/b/g HS WLAN module for use in the MOW 2 countries listed below. Aruba El Salvador Austria Estonia Azerbaijan Finand Bahrain France...
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4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module. 5. Remove the two Phillips PM2.0×4.0 screws 2 that secure the Mini Card WLAN module to the computer.
Removal and Replacement Procedures 5.9 Optical Drive Optical Drive Spare Part Number Information 24X Max CD-ROM drive 8X Max DVD-ROM drive 4X Max DVD±RW and CD-RW Combo Drive 8X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive 1.
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4. Remove the Torx8 T8M2.0×9.0 screw 1 that secures the optical drive to the computer. 5. Insert a flat-bladed driver into the slot 2 on the bottom of the computer and push the tab. 6. Remove the optical drive 3 from the computer. Removing the Optical Drive Maintenance and Service Guide Removal and Replacement Procedures...
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Removal and Replacement Procedures 7. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×4.0 screws 1 that secure the bracket to the optical drive. 8. Remove the optical drive bracket 2. Removing the Optical Drive Reverse the above procedure to reassemble and install an optical drive.
5.10 Keyboard Keyboard Spare Part Number Information For use with computer models with pointing stick and fingerprint reader Belgium Brazil The Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Korea Pointing stick board (not illustrated, includes pointing stick cable) Maintenance and Service Guide Removal and Replacement Procedures...
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Removal and Replacement Procedures Keyboard Spare Part Number Information (Continued) Keyboards (Continued) For use with computer models with TouchPad and fingerprint reader Belgium Brazil The Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Korea 1.
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Removal and Replacement Procedures 3. Remove the two Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws Maintenance and Service Guide 5–25...
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Removal and Replacement Procedures 4. Turn the computer display-side up with the front toward you. 5. Open the computer as far as possible. 6. Slide the 4 keyboard retaining latches toward you. Releasing the Keyboard Latches 5–26 Maintenance and Service Guide...
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Removal and Replacement Procedures 7. Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest. Releasing the Keyboard Maintenance and Service Guide 5–27...
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Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2. ✎ Step 9 applies only to computer models with a pointing stick. 9. Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4.
5.11 Fan Fan Spare Part Number Information 1. Prepare the computer for disassembly 2. Release the keyboard 3. Disconnect the fan cable 1 from the system board. 4. Loosen the two Phillips PM2.0×7.0 screws 2 that secure the fan to the computer. 5.
Removal and Replacement Procedures 5.12 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) Thermal Grease Kit (not illustrated) 1. Prepare the computer for disassembly 2. Release the keyboard 3. Remove the fan 5–30 (Section 5.10). (Section 5.11).
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4. Loosen the four Phillips PM2.0×8.0 shoulder screws 1 that secure the heat sink to the computer. 5. Lift the right side of the heat sink 2 to disengage it from the processor. 6. Slide the heat sink 3 to the right to remove it. ✎...
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Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits. Thermal Paste Locations Reverse the above procedure to install the heat sink.
5.13 Processor Processor Spare Part Number Information Intel Core Duo T2600 (2.16-GHz) processor Intel Core Duo T2500 (2.00-GHz) processor Intel Core Duo T2400 (1.83-GHz) processor Intel Core Duo T2300 (1.67-GHz) processor Intel Core Duo T2300E (1.67-GHz) processor Intel Core Solo T1300 (1.66-GHz) processor Intel Celeron M 1.73-GHz processor Intel Celeron M 1.60-GHz processor Intel Celeron M 1.46-GHz processor...
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Removal and Replacement Procedures 5. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor.
5.14 RTC Battery ✎ The RTC battery is included in the Plastics Kit, spare part number 413704-001. 1. Prepare the computer for disassembly 2. Release the keyboard 3. Disconnect the RTC battery cable 1 from the system board. 4. Remove the RTC battery 2 from the clip in the top cover. Removing the RTC Battery Reverse the above procedure to install an RTC battery.
Removal and Replacement Procedures 5.15 Internal Memory Module Memory Module Spare Part Number Information 1024 MB 512 MB 1. Prepare the computer for disassembly 2. Release the keyboard 5–36 (Section (Section 5.10). Maintenance and Service Guide 336579-001 336578-001 5.3).
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3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 4. Slide the module 2 away from the socket at an angle . 5.
Removal and Replacement Procedures 5.16 Mini Card WWAN Module Spare Part Number Information Mini Card WWAN module 1. Prepare the computer for disassembly 2. Release the keyboard 5–38 Mini Card WWAN Module (Section 399440-001 (Section 5.3). 5.10). Maintenance and Service Guide...
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3. Make note of which antenna cable is attached to which antenna clip on the Mini Card WWAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module. 4. Remove the two Phillips PM2.0×4.0 screws 2 that secure the Mini Card WWAN module to the computer.
Removal and Replacement Procedures 5.17 Switch Cover ✎ Both switch cover spare part kits include an LED board and LED board cable. Switch Cover Spare Part Number Information For use with full-featured computer models For use with defeatured computer models 1.
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Removal and Replacement Procedures 4. Remove the two Torx8 T8M2.0×2.0 screws that secure the switch cover to the computer. Removing the Switch Cover Screws Maintenance and Service Guide 5–41...
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Removal and Replacement Procedures 5. Turn the computer display-side up with front toward you. 6. Open the computer as far as possible. 7. Disconnect the LED board cable 1 from the system board. 8. Insert a flat-bladed screwdriver into the four notches 2 on the front edge of the switch cover 3 and lift up until the cover disengages from the computer.
5.18 Display Assembly Display Assembly Spare Part Number Information Display assemblies for use with computer models with WWAN (include wireless antenna transceivers and cables) 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView Display assemblies for use with computer models without WWAN (include wireless antenna transceivers and cables) 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView...
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Removal and Replacement Procedures 5. Disconnect the display cable 1 from the system board. 6. Remove the WLAN antenna cables 2 from the routing channels 3 in the base enclosure. Disconnecting the Display and Wireless Cables 5–44 Maintenance and Service Guide...
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7. Swing the display assembly into a partially closed position. 8. Position the computer with the rear panel toward you. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
Removal and Replacement Procedures 5.19 Top Cover Top Cover Spare Part Number Information For use with full-featured computer models with pointing stick and fingerprint reader For use with full-featured computer models with TouchPad and fingerprint reader For use with full-featured computer models with TouchPad but without fingerprint reader For use with defeatured computer models Fingerprint reader board (not illustrated;...
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Removal and Replacement Procedures 3. Remove the thirteen Torx8 T8M2.5×9.0 screws that secure the top cover to the computer. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 5–47...
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Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Remove the two Torx8 T8M2.5×9.0 screws that secure the top cover to the computer. Removing the Top Cover Screws, Part 2 5–48 Maintenance and Service Guide...
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6. Disconnect the following cables from the system board: 1 RTC battery cable 2 TouchPad cable 3 Fingerprint reader board cable 7. Remove the microphone 4 from the hole in the top cover. Disconnecting the RTC Battery, TouchPad, and Fingerprint Reader Board Cables Maintenance and Service Guide Removal and Replacement Procedures...
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Removal and Replacement Procedures 8. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure. 9. Swing the top cover 2 toward you until the left and right sides of the top cover disengage from the base enclosure. 10.
5.20 Speaker Speaker Spare Part Number Information Speaker 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory/Mini Card module cover c. Optical drive d. Keyboard e. Switch cover f. Display assembly g. Top cover Maintenance and Service Guide Removal and Replacement Procedures (Section...
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Removal and Replacement Procedures 2. Disconnect the speaker cable from the system board. Disconnecting the Speaker Cable 5–52 Maintenance and Service Guide...
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3. Remove the Torx8 T8M2.0×4.0 screw 1 that secures the speaker to the computer. 4. Remove the speaker 2 from the base enclosure. Removing the Speaker Reverse the above procedure to install the speaker. Maintenance and Service Guide Removal and Replacement Procedures 5–53...
Removal and Replacement Procedures 5.21 Microphone ✎ The microphone is included in the Plastics Kit, spare part number 413704-001. 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory/Mini Card module cover c. Optical drive d.
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Removal and Replacement Procedures 2. Disconnect the microphone cable 1 from the system board and remove the microphone 2. Removing the Microphone Reverse the above procedure to install the microphone. Maintenance and Service Guide 5–55...
Removal and Replacement Procedures 5.22 Modem Module Modem Module Spare Part Number Information Modem module 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory/Mini Card module cover c. Optical drive d. Keyboard e.
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Removal and Replacement Procedures 2. Remove the modem connector 1 from the clip in the base enclosure. 3. Disconnect the modem cable 2 from the system board. Removing the Modem Module Cable Maintenance and Service Guide 5–57...
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Removal and Replacement Procedures 4. Remove the two Phillips PM2.5×3.0 screws 1 that secure the modem module to the system board. 5. Lift the front edge of the modem module 2 to disconnect it from the system board. 6. Disconnect the modem cable 3 from the modem module. Removing the Modem Module Reverse the above procedure to install the modem module.
5.23 USB/Audio Board USB/Audio Board Spare Part Number Information USB/audio board (includes audio board cable and USB board cable) 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory/Mini Card module cover c. Optical drive d.
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Removal and Replacement Procedures 2. Position the computer with the rear panel toward you. 3. Release the ZIF connector to which the USB/audio board cable is connected and disconnect the USB/audio board cable 1. 4. Remove the Phillips PM2.0×3.0 screw 2 that secures the USB/audio board to the base enclosure.
5.24 System Board System Board Spare Part Number Information For use with full-featured computer models with Bluetooth and fingerprint reader For use with full-featured computer models with TouchPad For use with full-featured computer models with fingerprint reader For use with full-featured computer models with Mini Card WWAN module For use with defeatured computer models “GM”...
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Removal and Replacement Procedures g. RTC battery h. Switch cover i. Display assembly j. Top cover k. Speaker l. Microphone m. USB/audio board 2. Disconnect the serial connector cable 1 and the Bluetooth cable 2 from the system board. 3. Remove the Torx8 T8M2.5×4.0 screw 3 that secures the system board to the base enclosure next to the RJ-11 connector.
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6. Use the optical drive connector to lift the system board 1 until the power connector 2 is clear of the base enclosure. 7. Slide the system board 3 to the left at an angle and remove it. Removing the System Board Reverse the above procedures to install the system board.
Removal and Replacement Procedures 5.25 Serial Connector Module Serial Connector Module Spare Part Number Information Serial connector module (includes serial connector module cable) 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Bluetooth module c.
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2. Remove the two HM5.0×9.0 screw locks 1 on each side of the serial connector. 3. Lift the serial connector module and cable 2 out of the base enclosure. 4. Disconnect the serial connector module cable 3 from the system board. Removing the Serial Connector Module Reverse the above procedures to install the serial connector module.
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This chapter provides physical and performance specifications. Dimensions Height Width Depth Weight With 15.0-inch display, optical drive, and 6-cell battery pack Input Power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Maintenance and Service Guide Specifications Table 6-1...
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Specifications Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random Vibration Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6–2 Table 6-1 Computer (Continued)
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15.0-inch, SXGA+WVA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 30.0 cm 22.9 cm 38.1 cm Up to 16.8 million 250:1 150 nits typical 0.264 ×...
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Specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–4 Table 6-3 15.0-inch, XGA, TFT Display 30.0 cm 22.9 cm 38.1 cm Up to 16.8 million 250:1 150 nits typical 0.264 ×...
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Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-4 14.1-inch, XGA, TFT Display 28.5 cm 21.3 cm 35.8 cm Up to 16.8 million 250:1 180 nits typical 0.279 ×...
Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disc rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
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Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Maintenance and Service Guide Table 6-6 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Specifications 0.79 in...
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Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 6–8...
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Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Maintenance and Service Guide Table 6-8 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
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Specifications DVD/CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 6–10 Table 6-8 1.2 mm (0.047 in) 0.74 µm CD media...
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DVD±RW and CD-RW Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Maintenance and Service Guide Table 6-9 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
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Specifications DVD±RW and CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time 6–12...
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Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Maintenance and Service Guide Table 6-10 CD-ROM Drive CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-RCD-RW Photo CD (single and multisession) CD-Bridge...
Specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. 6–14 Table 6-11 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned...
Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* Maintenance and Service Guide Table 6-12 System Interrupts System Function System timer Standard 101-/102-Key or Microsoft Natural Keyboard Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD COM1 Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP Diskette drive...
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Specifications System Interrupts (Continued) IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. 6–16 Table 6-12 Intel USB EHCI controller—24CD...
Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 378235-001. Maintenance and Service Guide A–1...
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Screw Listing Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips; documented in One screw that secures the memory/Mini Card module cover to the computer (screw is captured on the cover by a C-clip; documented in Phillips PM2.0×4.0 Screw Locations A–2 Table A-1...
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Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the Mini Card WLAN to the computer (documented in Section 5.8) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table A-1 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.0 mm...
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Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9) Phillips PM2.0×4.0 Screw Locations A–4 Table A-1 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width...
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Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the Mini Card WWAN to the computer (documented in Section 5.16) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table A-1 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.0 mm...
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Screw Listing Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw Where used: One screw that secures the hard drive to the computer (screw is captured on the hard drive frame by a C-clip; documented in Phillips PM2.5×13.0 Screw Location A–6 Table A-2 Color Qty.
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Where used: Four screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM3.0×4.0 Screw Locations Maintenance and Service Guide Table A-3 Phillips PM3.0×4.0 Screw Color Qty. Silver Screw Listing Length Thread 4.0 mm 3.0 mm Head Width...
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Screw Listing Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Torx8 T8M2.5×9.0 Screw Location A–8 Table A-4 Torx8 T8M2.5×9.0 Screw Color Qty. Black Length Thread 9.0 mm 2.5 mm Maintenance and Service Guide Head Width 4.0 mm...
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Torx8 T8M2.5×9.0 Screw (Continued) Where used: 2 screws that secure the keyboard to the computer (documented in Section 5.10; left screw also secures optical drive) Torx8 T8M2.5×9.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 9.0 mm Screw Listing Head Thread...
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Screw Listing Torx8 T8M2.5×9.0 Screw (Continued) Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.18) Torx8 T8M2.5×9.0 Screw Locations A–10 Table A-4 Color Qty. Length Black 9.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
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Torx8 T8M2.5×9.0 Screw (Continued) Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.18) Torx8 T8M2.5×9.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 9.0 mm Screw Listing Head Thread Width 2.5 mm 4.0 mm...
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Screw Listing Torx8 T8M2.5×9.0 Screw (Continued) Where used: 13 screws that secure the top cover to the computer (documented in Section 5.19) Torx8 T8M2.5×9.0 Screw Locations A–12 Table A-4 Color Qty. Length Black 9.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
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Torx8 T8M2.5×9.0 Screw (Continued) Where used: 2 screws that secure the top cover to the computer (documented in Section 5.19) Torx8 T8M2.5×9.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 9.0 mm Screw Listing Head Thread Width 2.5 mm 4.0 mm...
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Screw Listing Where used: 2 screws that secure the switch cover to the computer (documented in Section 5.17) Torx8 T8M2.5×2.0 Screw Locations A–14 Table A-5 Torx8 T8M2.5×2.0 Screw Color Qty. Black Length Thread 2.0 mm 2.5 mm Maintenance and Service Guide Head Width 6.0 mm...
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Where used: 2 screws that secure the fan to the computer (screws are captured on the fan assembly by an O-clip; documented in Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table A-6 Phillips PM2.5×7.0 Screw Color Qty. Silver Section Screw Listing Length Thread...
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Screw Listing Phillips PM2.5×8.0 Shoulder Screw Where used: 4 screws that secure the heat sink to the computer (screws are captured on the heat sink by C-clips; documented in Phillips PM2.5×8.0 Shoulder Screw Locations A–16 Table A-7 Color Qty. Length Silver 8.0 mm Section...
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Where used: 2 screws that secure the modem module to the computer (documented in Section 5.22) Phillips PM2.5×3.0 Screw Locations Maintenance and Service Guide Table A-8 Phillips PM2.5×3.0 Screw Color Qty. Black Screw Listing Length Thread 3.0 mm 2.5 mm Head Width 4.0 mm...
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Screw Listing Where used: One screw that secures the speaker to the computer (documented in Section 5.20) Torx8 T8M2.5×4.0 Screw Location A–18 Table A-9 Torx8 T8M2.5×4.0 Screw Color Qty. Black Length Thread 4.0 mm 2.5 mm Maintenance and Service Guide Head Width 4.0 mm...
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Torx8 T8M2.5×4.0 Screw (Continued) Where used: One screw that secures the system board to the computer (documented in Section 5.24) Torx8 T8M2.5×4.0 Screw Location Maintenance and Service Guide Table A-9 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.5 mm 4.0 mm...
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Screw Listing Where used: One screw that secures the USB/audio board the computer (documented in Section 5.23) Phillips PM1.5×3.0 Screw Location A–20 Table A-10 Phillips PM1.5×3.0 Screw Color Qty. Silver Length Thread 3.0 mm 1.5 mm Maintenance and Service Guide Head Width 4.0 mm...
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Hex Socket HM5.0×9.0 Screw Lock Where used: Two screw locks that secure the system board to the computer (documented Section 5.24) Two screw locks that secure the system board to the computer (documented Section 5.24) Hex Socket HM5.0×9.0 Screw Lock Locations Maintenance and Service Guide Table A-11 Color...
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Screw Listing Hex Socket HM5.0×9.0 Screw Lock (Continued) Where used: 2 screw locks that secure the serial connector board to the system board (documented in Section Hex Socket HM5.0×9.0 Screw Lock Locations A–22 Table A-11 Color Qty. Silver 5.25) Length Thread 9.0 mm 5.0 mm...
✎ HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using HP Backup and Recovery Manager. ✎ Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager.
This process will take several minutes, depending on the file size and the speed of the computer. To back up specific files or folders: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
This process may take over an hour, depending on your computer speed and the amount of data being stored. To back up your entire hard drive: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
You can schedule recovery points for a specific time or event in your system. To create and schedule a system recovery point: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
Scheduling Backups To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. The “Backup Scheduler” page opens. 2. Click Next. 3. Schedule system recovery points at specific intervals (now, daily, weekly, or monthly) or at specific events, such as at...
After setting up the computer for the first time, you can create a set of recovery discs of the full factory image, using Recovery Media Creator in the HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability.
Recovery Media Creator, you will be prompted to continue the disc creation process where you left off. To create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
Initiating a Recovery in Windows To initiate a recovery in Windows: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 3. Click Next. 4. Click Recover important files or the entire system, and then click Next.
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Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance (EIA) http://www.eiae.org...
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Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. ✎ Disassembly procedures differ from one display assembly to another.
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Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C–3...
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Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel C–4 Maintenance and Service Guide...
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Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter Maintenance and Service Guide C–5...
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Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. Removing the Display Panel Assembly C–6 Maintenance and Service Guide...
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Display Component Recycling 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Removing the Display Panel Frame Screws Maintenance and Service Guide C–7...
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Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. Removing the Display Frame C–8 Maintenance and Service Guide...
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11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling C–9...
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Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. Releasing the Backlight Cables C–10 Maintenance and Service Guide...
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Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Removing the Backlight Frame Maintenance and Service Guide C–11...
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Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight C–12 Maintenance and Service Guide...
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19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel.
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Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the LCD panel and backlight. C–14 Maintenance and Service Guide...
Connector Pin Assignments Signal Audio out, left channel Audio out, right channel Maintenance and Service Guide Table D-1 Audio-Out (Headphone) Signal Ground D–1...
Connector Pin Assignments Signal Audio signal in Audio signal in Signal +5 VDC Data – D–2 Table D-2 Audio-In (Microphone) Table D-3 Universal Serial Bus Signal Ground Signal Data + Ground Maintenance and Service Guide...
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Signal Carrier detect Receive data Transmit data Data terminal ready Ground Maintenance and Service Guide Connector Pin Assignments Table D-4 Serial Signal Data set ready Ready to send Clear to send Ring indicator D–3...
Connector Pin Assignments Signal Strobe Data bit 0 Data bit 1 Data bit 2 Data bit 3 Data bit 4 Data bit 5 Data bit 6 Data bit 7 Acknowledge Busy Paper end Select D–4 Table D-5 Parallel Port Signal Auto linefeed Error Initialize printer...
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Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground Maintenance and Service Guide Connector Pin Assignments Table D-6 S-Video-Out Signal TV-CD S-VHS intensity ground Composite video ground D–5...
Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog D–6 Table D-7 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
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Signal Unused Ring Maintenance and Service Guide Table D-8 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments D–7...
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Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused D–8 Table D-9 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
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Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
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Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
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1394 port 1–9 AC adapter, spare part number 3–26 3–29 arrow keys 1–15 audio troubleshooting 2–21 audio-in jack location 1–11 pin assignments D–2 audio-out jack location 1–11 pin assignments D–1 base enclosure, spare part numbers 3–11 battery removal 5–6 spare part numbers 3–21 3–29 3–30 battery bay 1–13...
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1–17 display release button 1–7 docking connector 1–20 docking station AC adapter spare part number 3–26 3–30 Docking Station, HP spare part number 3–26 3–33 drive light 1–7 drives, preventing damage 4–3 DVD/CD-RW Combo Drive precautions 4–3 removal 5–20...
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DVD±RW and CD-RW Combo Drive precautions 4–3 removal 5–20 spare part number 3–21 3–25 3–35 specifications 6–11 DVD±RW and CD-RW Double Layer Combo Drive, spare part number 3–26 3–30 DVD-ROM drive precautions 4–3 removal 5–20 spare part number 3–21 3–25 3–26 5–20 specifications 6–8...
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5–30 spare part number 3–7 3–30 5–30 HP Docking Station AC adapter, spare part number 3–26 3–30 HP Docking Station, spare part number 3–26 I/O address specifications 6–17 Index–4 interrupt specifications 6–15 keyboard keyboard components 1–12 keypad keys 1–15 5–7...
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Mini Card compartment 1–21 Mini Card WLAN module removal 5–16 spare part numbers 3–13 3–15 3–17 Mini Card WWAN module removal 5–38 spare part number 3–11 3–30 5–38 Miscellaneous Plastics Kit (for use with docking device), spare part number 3–26 3–30 modem cable illustrated 3–23...
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Index power connector 1–13 power cord set requirements E–2 spare part numbers 3–27 3–29 power light 1–6 power management features 1–5 power, troubleshooting 2–8 processor removal 5–33 spare part numbers 3–9 3–34 3–36 rear components 1–10 removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–8 RJ-11 jack location 1–9...
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optical drive 6–8 6–11 6–13 system DMA 6–14 static shielding materials 4–8 stringent security 1–4 S-Video-out jack location 1–13 pin assignments D–5 switch cover removal 5–40 spare part numbers 3–3 3–34 5–40 system board removal 5–61 spare part numbers 3–11 3–33 3–40 system DMA 6–14...
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Index video troubleshooting 2–12 volume buttons 1–17 Windows applications key 1–15 Windows logo key 1–15 wireless button 1–17 wireless light 1–6 WLAN Mini Card module spare part numbers 3–30 3–31 3–32 workstation precautions 4–6 Index–8 1–17 3–33 Maintenance and Service Guide...