HP LTO-3 960 Quickspecs page 14

QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
Deployment and Per Deployment and Per Deployment and Per Deployment and Per
Event Service Descriptions Event Service Descriptions Event Service Descriptions Event Service Descriptions
HP Care Pack Service HP Care Pack Service HP Care Pack Service HP Care Pack Service
Product Numbers Product Numbers Product Numbers Product Numbers
Installation is part of a suite of HP deployment services that are designed to provide a quick response to
your need for additions to your organization's IT infrastructure, while giving you the peace of mind that
comes from good knowing your hardware and software products from HP and selected third parties
have been installed in a professional manner by a highly skilled HP service delivery specialist.
HP Installation Service
Expedited installation, with all service prerequisites met before the installation is performed
Installation in accordance with manufacturer's specifications, enhancing the supportability of your
HP-installed hardware and software
Service delivery at a mutually scheduled time Allows your IT resources to stay focused on their core
tasks and priorities
Availability of an HP service specialist to answer questions during the onsite delivery of this service
Service planning
Service deployment
Installation verification tests
Enterprise & Commercial Purchased Care Packs Enterprise & Commercial Purchased Care Packs Enterprise & Commercial Purchased Care Packs Enterprise & Commercial Purchased Care Packs ('A' stands for physical Care Pack, 'E' for electronic
Care Pack)
Product Description Product Description Product Description Product Description
Tape Installation HW Installation Only
HW, "3-year", "Next Business Day", "9x5", "on-site"*
HW, "3-year", "4-hour", "13x5", "on-site"
HW, "3-year", "4-hour", "24x7", "on-site"
HW, "3-year", "6hr Call to Repair", "24x7", "on-site"
HW, "4-year", "4-hour", "13x5", "on-site"
HW, "4-year", "4-hour", "24x7", "on-site"
HHW, "5-year", "4-hour", "13x5", "on-site"
HW, "5-year", "4-hour", "24x7", "on-site"
HW, "1-year", "Next Business Day", "9x5", "on-site", "Post Warranty"
HW, "1-year", "4-hour", "13x5", "on-site", " Post Warranty "
HW, "1-year", "4-hour", "24x7", "on-site", " Post Warranty "
HW, "1-year", "6hr Call to Repair", "24x7", "on-site", Post Warranty"
DA - 11739 Worldwide — Version 31 — January 25, 2008
HP StorageWorks Ultrium Full-Height Tape Drives HP StorageWorks Ultrium Full-Height Tape Drives HP StorageWorks Ultrium Full-Height Tape Drives HP StorageWorks Ultrium Full-Height Tape Drives
Product Product Product Product
Number Number
Number Number
U2090A/E
H3157A/E
H4617A/E
H4622A/E
U6359A/E
U9342A/E
U9343A/E
U9344A/E
U9345A/E
UA454PE
UA455PE
UA456PE
UA457PE
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