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HP Compaq 6910p Notebook PC Maintenance and Service Guide...
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The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
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RJ-11 (modem) ........................143 RJ-45 (network) ........................143 S-Video-out .......................... 144 Universal Serial Bus ......................144 11 Power cord set requirements Requirements for all countries and regions ................145 Requirements for specific countries and regions ............... 146 12 Recycling Battery ..........................147 Display ..........................
Product description Category Description HP Compaq 6910p HP Compaq 6910p Notebook PC with Notebook PC with UMA video discrete video memory memory Processors Intel® Core™ Duo processors: √ √ ● T7700 2.4-GHz processor with 800-MHz Front Side Bus (FSB) and 4-MB L2 cache T7500 2.2-GHz processor with 800-MHz FSB...
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Category Description HP Compaq 6910p HP Compaq 6910p Notebook PC with Notebook PC with UMA video discrete video memory memory Memory Two SODIMM slots, both customer accessible/ √ √ ● upgradable (memory slot under the keyboard must be populated first) ●...
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Category Description HP Compaq 6910p HP Compaq 6910p Notebook PC with Notebook PC with UMA video discrete video memory memory Audio ● Stereo speakers √ √ Integrated monoaural microphone ● Headphone and microphone jacks ● Modem ● 56K, v.92, data/fax modem (MDC1.5) √...
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Category Description HP Compaq 6910p HP Compaq 6910p Notebook PC with Notebook PC with UMA video discrete video memory memory Ports 1394a port √ √ ● Docking connector ● Headphone connector ● Fast infrared port ● Microphone connector ● Primary battery connector ●...
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Category Description HP Compaq 6910p HP Compaq 6910p Notebook PC with Notebook PC with UMA video discrete video memory memory Security ● Fingerprint reader √ √ HP 3D DriveGuard ● Security cable slot ● ● Smart card reader/bezel snap-in Trusted platform module (TPM) 1.2 on system ●...
External component identification Top components Buttons, microphone, volume controls, and fingerprint reader Item Component Function Power button When the computer is off, press the button to turn on the ● computer. When the computer is on, press the button to shut down the ●...
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Item Component Function To learn more about power settings, follow these steps: In Windows Vista, select Start > Control Panel > ● System and Maintenance > Power Options. In Windows XP, select Start > Control Panel > ● Performance and Maintenance > Power Options. Info button (select models only) Opens Info Center, which enables you to open various software solutions.
Keys Item Component Function Function keys Execute frequently used system functions when pressed in combination with the key. fn key Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.
Pointing devices Item Component Function Pointing stick (select models only) Moves the pointer and selects or activates items on the screen. Pointing stick buttons (select models only) Function like the left, middle, and right buttons on an external mouse. TouchPad* Moves the pointer and selects or activates items on the screen.
Drive light ● Blinking green: The hard drive or optical drive is being accessed. Amber (select models only): HP 3D DriveGuard has ● temporarily parked the hard drive. Infrared port Provides wireless communication between the computer and an optional IrDA-compliant device.
Left-side components Item Component Function Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. USB ports (2) Connect USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connect an optional External...
Rear components Item Component Function Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Battery bay Holds a battery.
Right-side components Item Component Function Smart card reader Supports optional smart cards and Java™ Cards. MultiBay II device Supports an optical disc. The type of optical drive varies by model. USB port Connects USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connects an optional External MultiBay II to the computer.
Bottom components Item Component Function Battery bay Holds the battery. Docking connector (select models only) Connects an optional docking device. Battery latches (2) Release the battery from the battery bay. Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial number location...
Computer major components Chapter 3 Illustrated parts catalog...
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Item Description Spare part number Display assemblies (include wireless antenna transceivers and cables) 14.1-inch, WXGA+ 446436-001 14.1-inch, WXGA 446435-001 Switch cover 446401-001 Power button board (includes power button board cable) 446438-001 Keyboards (include pointing stick and pointing stick cable) Belgium 446448-A41 Brazil 446448-201...
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Item Description Spare part number The United Kingdom 446448-031 The United States 446448-001 Cable Kit (see Cable Kit on page 26 for more Cable Kit spare part information): 446406-001 (5a) Pointing stick cable (5b) TouchPad cable (5c) Modem module cable (includes RJ-11 connector) (5d) Audio cable (5e)
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Item Description Spare part number For use with heat sink spare part number 446447-001 (video memory is shared with main 446402-001 system memory) (17) Heat sinks For use with system boards spare part numbers 446403-001 and 446404-001 446446-001 For use with system board spare part number 446402-001 446447-001 (18) Processors (include thermal material)
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Item Description Spare part number the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives,...
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Item Description Spare part number Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
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Item Description Spare part number the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,...
366143-001 External MultiBay II power cable and stand 366144-001 HP Extended Life Battery 367456-001 HP Docking Station 374803-001 HP Docking Station Miscellaneous Plastics Kit 380089-001 Label Kit 446419-001 MultiBay II 8X DVD-ROM Drive 373314-001 MultiBay II 24X DVD/CD-RW Combo Drive...
MultiBay II 8X DVD-ROM Drive 373315-001 MultiBay II 24X DVD/CD-RW Combo Drive 374803-001 HP Docking Station 380089-001 HP Docking Station Miscellaneous Plastics Kit 403811-001 Power cord for use in the United States 403811-011 Power cord for use in Australia 403811-021...
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802.11a/b/g Broadcom WLAN module for use in Japan 409250-004 802.11b/g Broadcom WLAN module for use in Thailand 418860-001 Verizon EVDO WWAN module 418873-001 90W non-PFC HP Smart Adapter 418875-001 90W PFC HP Smart Adapter 435098-001 Vodafone HSPDA WWAN module 436638-001...
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Spare part Description number the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan 441084-003 802.11a/b/g Intel WLAN module for use in ROW 441085-291 802.11a/b/g Intel WLAN module for use in Japan 441086-001...
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Spare part Description number Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,...
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Spare part Description number 446433-001 Modem module (includes modem module cable) 446434-001 MultiBay II eject assembly 446435-001 14.1-inch, WXGA display assembly (includes wireless antenna transceivers and cables) 446436-001 14.1-inch, WXGA+ display assembly (includes wireless antenna transceivers and cables) 446437-001 PC Card assembly 446438-001 Power button board (includes power button board cable) 446439-001...
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Spare part Description number 446448-231 Keyboard for use in Slovakia 446448-251 Keyboard for use in Russia 446448-281 Keyboard for use in Thailand 446448-291 Keyboard for use in Japan 446448-A41 Keyboard for use in Belgium 446448-AB1 Keyboard for use in Taiwan 446448-AD1 Keyboard for use in Korea 446448-B71...
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password: NOTE: These steps also clear CMOS. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Component replacement procedures...
Battery Description Spare part number 6-cell, 5.1-Ah, Li-ion battery 446399-001 4-cell, 2.55-Ah, Li-ion battery 446398-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.
Display inverter NOTE: If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter. For information on replacing the display assembly and the display hinges, see Display assembly on page Description...
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Release the bottom edge of the display bezel (3) from the display assembly. Release the inverter (1) from the display enclosure as far as the display panel cable and backlight cable allow. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. Remove the display inverter.
Hard drive Description Spare part number 160-GB, 5400-rpm hard drive 446411-001 120-GB, 5400-rpm hard drive 446413-001 100-GB, 7200-rpm hard drive 446412-001 80-GB, 7200-rpm hard drive 446415-001 80-GB, 5400-rpm hard drive 446414-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the hard drive (4) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 446680-001. There are 6 rubber feet in 2 different sizes. The feet attach to the base enclosure in the locations illustrated below. Bluetooth module Description Spare part number...
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Lift the cover (2) straight up to remove it. The Bluetooth module compartment cover is included in the Plastics Kit, spare part number 446439-001. Remove the Bluetooth module (1) from the computer. Disconnect the Bluetooth module cable (2) from the module. Remove the Bluetooth module.
Expansion memory module Description Spare part number 2048-MB (667-MHz, PC2-5300, 1-DIMM) 446430-001 1024-MB (667-MHz, PC2-5300, 1-DIMM) 446429-001 512-MB (667-MHz, PC2-5300, 1-DIMM) 446431-001 Before removing the expansion memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install the expansion memory module. Component replacement procedures...
WLAN module CAUTION: The WLAN module and WWAN module are not interchangeable. Description Spare part number 802.11a/b/g/n Broadcom WLAN modules: For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the 441531-001 ● United States ●...
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Description Spare part number Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,...
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Description Spare part number For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, 441091-002 ● Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia,...
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Lift the front edge of the WLAN module compartment cover (2), swing it toward the back of the computer, and remove the cover. The WLAN module compartment cover is included in the Plastics Kit, spare part number 446439-001. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main”...
MultiBay II device Description Spare part number DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 446409-001 DVD/CD-RW Combo Drive 446410-001 DVD-ROM Drive 446408-001 Before removing the MultiBay II device, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Keyboard For use in: Spare part number For use in: Spare part number Belgium 446448-A41 The Netherlands and Europe 446448-021 Brazil 446448-201 Norway 446448-091 The Czech Republic 446448-221 Portugal 446448-131 Denmark 446448-081 Russia 446448-251 France 446448-051 Saudi Arabia 446448-171 French Canada 446448-121 Slovakia 446448-231...
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Loosen the three Torx T8M2.5×11.0 screws that secure the keyboard to the computer. Turn the computer display-side up, with the front toward you. Open the computer as far as possible. Slide the four keyboard retention tabs (1) toward you. The tabs are located between the keys, between the keys, between the keys, and between the...
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Release the ZIFconnector (3) to which the pointing stick cable is attached, and disconnect the pointing stick cable (4) from the system board. Remove the keyboard. If it is necessary to replace the pointing stick cable, turn the keyboard upside down, with the bottom of the keyboard toward you.
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery (includes 2-sided tape) 446400-001 Before removing the RTC battery, follow these steps: Shut down the computer.
Primary memory module Description Spare part number 2048-MB (667-MHz, PC2-5300, 1-DIMM) 446430-001 1024-MB (667-MHz, PC2-5300, 1-DIMM) 446429-001 512-MB (667-MHz, PC2-5300, 1-DIMM) 446431-001 Before removing the primary memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Modem module Description Spare part number Modem module (includes modem module cable) 446433-001 Before removing the modem module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
WWAN module CAUTION: The WWAN module and WLAN module are not interchangeable. Description Spare part number Verizon EVDO WWAN module 418860-001 Cingular HSPDA WWAN module 436638-001 Vodafone HSPDA WWAN module 435098-001 Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Reverse this procedure to install the WWAN module. Switch cover Description Spare part number Switch cover 446401-001 Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the switch cover (3) by lifting it straight up until it disengages from the computer. If it is necessary to replace the power button board, turn the switch cover upside down, with the bottom of the switch cover toward you. Remove the Phillips PM2.5×3.0 screw (1) that secures the power button board to the switch cover.
Fan assembly Description Spare part number Fan assembly 446416-001 Before removing the fan assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
configurations, battery fast charging, and software applications. Exhaust air is displaced through the ventilation grill located on the left side of the computer. Heat sink NOTE: All heat sink spare part kits include thermal material. Description Spare part number For use with system boards spare part numbers 446403-001 and 446404-001 446446-001 For use with system board spare part number 446402-001 446447-001...
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Remove the heat sink (3) by lifting it straight up. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1) and the processor (2), and system board components (3) and (4) each time the heat sink is removed. Thermal material is included with all heat sink and processor spare part kits.
Processor NOTE: All processor spare part kits include thermal material. Description Spare part number Intel Core Duo T7700 2.4-GHz processor (4-MB L2 cache) 446443-001 Intel Core Duo T7500 2.2-GHz processor (4-MB L2 cache) 446442-001 Intel Core Duo T7300 2.0-GHz processor (4-MB L2 cache) 446441-001 Intel Core Duo T7100 1.8-GHz processor (2-MB L2 cache) 446440-001...
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Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Chapter 4 Removal and replacement procedures...
Display assembly Description Spare part number 14.1-inch, WXGA+ display assembly (includes wireless antenna transceivers and cables) 446436-001 14.1-inch, WXGA display assembly (includes wireless antenna transceivers and cables) 446435-001 Before removing the display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the following screws: (1) Two Torx T8M2.5×11.0 screws (2) Two Torx T8M2.5×7.0 screws (3) One Phillips PM2.5×5.0 screw Turn the computer right-side up, with the front toward you. Open the computer as far as possible. Disconnect the display panel cable (1) from the system board. Remove the wireless antenna cables from the routing channels (2) and clips (3) built into the top cover.
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Lift the display assembly straight up and remove it (2). If it is necessary to replace the display hinges, remove the following: (1) Two rubber screw covers on the display bezel top edge (2) Two rubber screw covers one the display bezel bottom edge (3) Four Torx T8M2.5×6.0 screws Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display bezel until the bezel disengages from the display enclosure.
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Remove the display bezel (3). The display bezel is available using spare part number 446420-001. Remove the two Phillips PM2.5×4.0 screws (1) and the two Phillips PM2.5×6.0 screws (2) that secure the display hinge to the display panel. Remove the display hinges (3). The left and right display hinges are available using spare part number 446417-001.
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CAUTION: Be sure that the 3 wireless antenna cables routed out of the display right hinge are also routed and arranged properly. Each antenna cable has a metallic grounding sleeve (1) that must completely cover the exposed section of cable (2). A piece of metallic grounding tape (3) must be used to secure the cables to the flat section (4) of the display right hinge.
Top cover Description Spare part number Top cover 446407-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Remove the following: (1) Two base enclosure rubber screw covers. The base enclosure rubber screw covers are included in the Rubber Kit, spare part number 446680-001. (2) Nine Torx T8M2.5×11.0 screws. (3) One Torx T8M2.5×7.0 screw. Turn the computer right-side up, with the front toward you. Disconnect the following cables from the system board: (1) TouchPad cable (2) Fingerprint reader board cable...
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Disconnect the microphone cable (2) from the system board. Remove the two Torx T8M2.5×7.0 screws that secure the top cover to the computer. Lift the rear edge of the top cover (1) until it disengages from the base enclosure. Swing the rear edge (2) of the top cover toward you until it rests at an angle. Lift the top cover (3) straight up and remove it.
Reverse this procedure to install the top cover. Smart card reader board Description Spare part number Smart card reader board 446793-001 Before removing the smart card reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the smart card reader board and the PC Card assembly (2). If it is necessary to replace the PC Card assembly, remove the PC Card assembly from the smart card reader board by disengaging the hooks (1) on the PC Card assembly from the tabs on the smart card reader board.
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Remove the microphone and cable (2). The microphone is available using spare part number 446432-001. Reverse this procedure to install the smart card reader board, PC Card assembly, and microphone. Component replacement procedures...
Speaker assembly Description Spare part number Speaker assembly 446445-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
System board Description Spare part number System board for use with heat sink spare part number 446446-001 (includes 128 MB of discrete 446403-001 video memory) System board for use with heat sink spare part number 446446-001 (includes 64 MB of discrete video 446404-001 memory) System board for use with heat sink spare part number 446447-001 (video memory is shared with...
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WLAN module (see WLAN module on page ● RTC battery (see RTC battery on page ● ● WWAN module (see WWAN module on page Processor (see Processor on page ● Smart card reader board (see Smart card reader board on page ●...
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Disconnect the Bluetooth module cable (2) from the system board and remove the cable from the base enclosure. The Bluetooth module cable is available in the Cable Kit, spare part number 446406-001. Disconnect the modem module cable (1) from the system board. The modem module cable is available in the Cable Kit, spare part number 446406-001.
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Remove the four Phillips PM2.5×4.0 screws (1) and the two Phillips PM2.0×3.0 screws (2) that secure the system board to the base enclosure. Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an angle.
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If it is necessary to replace the audio cable, disconnect the audio cable from the 3 audio connectors on the system board. The audio cable is included in the Cable Kit, spare part number 446406-001. If it is necessary to replace the modem module cable, remove the RJ-11 connector (1) from the clip built into the base enclosure.
MultiBay II eject assembly Description Spare part number MultiBay II eject assembly 446434-001 Before removing the MultiBay II eject assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the MultiBay II eject assembly (2) from the base enclosure. Reverse this procedure to install the MultiBay II eject assembly. Component replacement procedures...
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Chapter 4 Removal and replacement procedures...
Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. Open Computer Setup by turning on or restarting the computer, and then pressing while the "F10 = ROM Based Setup"...
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System information View identification information for the computer and the batteries in the system.
Security menu Select To do this Setup password Enter, change, or delete a setup password. Power-On password Enter, change, or delete a power-on password. Password options Enable/disable stringent security. ● ● Enable/disable password requirement on computer restart. DriveLock passwords Enable/disable DriveLock on any computer hard drive and on optional ●...
LAN when not in use. ● Enable/disable SATA Native Mode. Enable/disable Dual Core CPU. ● ● Enable/disable Secondary Battery Fast Charge. Choose Bit-shift or LBA assisted HDD Translation Mode. ● Enable/disable Windows direct application launcher. ● Enable/disable HP Lockout. ● Computer Setup menus...
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Select To do this Built-In Device Options Enable/disable embedded WWAN Device Radio. ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth® Device Radio. ● Enable/disable LAN/WLAN Switching. When enabled, switches to a WLAN ● when a LAN is either unavailable or disconnected. Enable/disable Wake on LAN from Off.
Specifications Computer specifications Metric U.S. Dimensions Height (front to back) 2.91 to 3.37 cm 1.15 to 1.33 in Width 33.1 cm 13.03 in Depth 23.9 cm 9.41 in Weight (with optical drive, hard drive, and battery) 2.24 kg 4.93 lbs Input power Operating voltage 19.0 V dc @ 4.74 A –...
Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 14.1-inch, WXGA display specifications Metric U.S.
Hard drive specifications 160-GB* 120-GB* 100-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec...
Primary 6-cell, Li-ion battery specifications Metric U.S. Dimensions Height 2.0 cm 0.79 in Width 20.3 cm 7.99 in Depth 5.3 cm 2.09 in Weight 0.34 kg 0.75 lb Energy Voltage 14.4 V Amp-hour capacity 2.2 Ah and 2.55 Ah Watt-hour capacity 47 Wh and 55 Wh Temperature Operating...
DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter...
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 104 Chapter 6 Specifications...
Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 446444-001.
Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0mm 5.0 mm Where used: (1) Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C- clips) (2) One screw that secures the Bluetooth module compartment cover to the computer (screw is captured on the cover by a C-clip) (3) One screw that secures the memory module compartment cover to the computer (screw is captured on the cover by a C-clip)
Phillips PM2.5×13.0 captive screw Color Quantity Length Thread Head diameter Silver 13.0 mm 2.5 mm 6.0 mm Where used: One screw that secures the hard drive to the computer Phillips PM2.5×13.0 captive screw 111...
Phillips PM3.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive 112 Chapter 7 Screw listing...
Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the WLAN module to the system board Where used: 2 screws that secure the WWAN module to the system board Phillips PM2.0×3.0 screw 113...
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Where used: 2 screws that secure the system board to the base enclosure 114 Chapter 7 Screw listing...
Phillips PM2.5×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm 5.0 mm Where used: (1) One screw that secures the MultiBay II device to the computer (2) One screw that secures the display assembly to the computer Phillips PM2.5×5.0 screw 115...
Torx T8M2.5×11.0 captive screw Color Quantity Length Thread Head diameter Black 11.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the keyboard to the computer 116 Chapter 7 Screw listing...
Torx T8M2.5×11.0 screw Color Quantity Length Thread Head diameter Black 11.0 mm 2.5 mm 5.0 mm Where used: (1) Two screws that secure the switch cover to the computer (2) Two screws that secure the display assembly to the computer Torx T8M2.5×11.0 screw 117...
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Where used: 9 screws that secure the top cover to the computer 118 Chapter 7 Screw listing...
Phillips PM2.0×6.0 screw Color Quantity Length Thread Head diameter Silver 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the modem module to the system board Phillips PM2.0×6.0 screw 119...
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Where used: 2 screws that secure the system board to the base enclosure Where used: One screw that secures the MultiBay II eject assembly to the base enclosure 120 Chapter 7 Screw listing...
Phillips PM2.0×2.0 broad head screw Color Quantity Length Thread Head diameter Black 2.0 mm 2.0 mm 7.0 mm Where used: 3 screws that secure the switch cover to the computer Phillips PM2.0×2.0 broad head screw 121...
Phillips PM2.5×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the power button board to the switch cover 122 Chapter 7 Screw listing...
Torx T8M2.5×7.0 screw Color Quantity Length Thread Heat width Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the fan assembly to the computer Where used: 2 screws that secure the display assembly to the computer Torx T8M2.5×7.0 screw 123...
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Where used: 2 screws that secure the display assembly to the computer Where used: One screw that secures the top cover to the computer Where used: 2 screws that secure the top cover to the computer 124 Chapter 7 Screw listing...
Phillips PM2.0×10.0 captive screw Color Quantity Length Thread Head diameter Silver 10.0 mm 2.0mm 5.0 mm Where used: 4 captive screws that secure the heat sink to the computer Phillips PM2.0×10.0 captive screw 125...
Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Silver 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display bezel to the display assembly Where used: 2 screws that secure the display hinges to the display panel 126 Chapter 7 Screw listing...
Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display hinges to the display panel Phillips PM2.5×4.0 screw 127...
You will need high-quality CD-R, DVD-R, or DVD+R discs (purchased separately). ● NOTE: Read-write discs, such as CD-RW and DVD±RW discs, are not compatible with HP Backup & Recovery Manager. ● The computer must be connected to AC power during the process.
You can only recover files that you have previously backed up. HP recommends that you use HP Backup & Recovery Manager to create an entire drive backup as soon as you set up your computer. With HP Backup & Recovery Manager, you can perform the following tasks: ●...
This process will take several minutes, depending on the file size and the speed of the computer. To back up specific files or folders: Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. Click Next.
Follow the on-screen instructions. Scheduling backups Use HP Backup Scheduler to schedule backups for the entire system, for recovery points, or for specific files and folders. With this tool, you can schedule backups at specific intervals (daily, weekly, or monthly) or at specific events, such as at system restart or when you dock to an optional docking station (select models only).
You can only recover files that you have previously backed up. HP recommends that you use HP Backup & Recovery Manager to create an entire drive backup as soon as you set up your computer. HP Backup & Recovery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: Recovering important files—This feature helps you reinstall important files without performing a full...
Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: Back up all personal files. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. Click Next. Click Perform a recovery, and then click Next.
The next time you select Create factory software recovery CDs or DVDs to recover the system (Highly recommended), you will be prompted to continue the disc creation. To create a set of recovery discs: Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. Click Next.
You can only recover files that you have previously backed up. HP recommends that you use HP Backup and Recovery Manager to create an entire drive backup as soon as you set up your computer. With HP Backup and Recovery Manager, you can perform the following tasks: ●...
This process will take several minutes, depending on the file size and the speed of the computer. To back up specific files or folders: Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.
Follow the on-screen instructions. Scheduling backups Use HP Backup Scheduler to schedule backups for the entire system, for recovery points, or for specific files and folders. With this tool, you can schedule backups at specific intervals (daily, weekly, or monthly) or at specific events, such as at system restart or when you dock to an optional docking station (select models only).
You can only recover files that you have previously backed up. HP recommends that you use HP Backup and Recovery Manager to create an entire drive backup as soon as you set up your computer. HP Backup and Recovery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: Recovering important files—This feature helps you reinstall important files without performing a full...
Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: Back up all personal files. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. Click Next. Click Recover important files or the entire system, and then click Next.
10 Connector pin assignments Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) 141...
External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 142 Chapter 10 Connector pin assignments...
S-Video-out Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Universal Serial Bus Signal +5 VDC Data - Data + Ground 144 Chapter 10 Connector pin assignments...
11 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI Korea The Netherlands KEMA Norway NEMKO The People's Republic of China Sweden SEMKO Switzerland Taiwan BSMI...
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
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Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
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Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
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Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
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Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
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Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
Index Symbols/Numerics Bluetooth module right-side 14 1394 port 12 removal 48 top 7 spare part number 24, 32, computer feet locations 48 AC adapter, spare part Bluetooth module cable, spare part number 21, 34, numbers 28, 30 illustrated 26 accessory battery connector 15 Bluetooth module compartment 15 Computer Setup antennae, disconnecting 55, 63...
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HP Docking Stand, spare part removal 73 fan assembly number 28, 29 spare part number 74 removal 66 HP Extended Life Battery, spare part display inverter spare part number 20, 32, number 28, 29 removal 44 spare part number 44...
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drive 11 MultiBay II device RJ-45 jack 143 power 11 removal 56 S-Video-out jack 144 wireless 11 spare part numbers 21, 27, Universal Serial Bus (USB) 28, 29, 32, 56 port 144 specifications 101, 102, plastic parts 35 mass storage devices, spare part Plastics Kit numbers 27 MultiBay II eject assembly...
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docking support 4 scheduling backups 132, 138 system backup 131, 137 Ethernet 3 Screw Kit system board external media cards 3 contents 109 removal 83 graphics 1 spare part number 28, 33 spare part numbers 20, 32, hard drives 2 screw listing 109 keyboard 4 security cable slot 13...