Compaq Presario 7800 Series Maintenance & Service Manual

Hp presario 7800 series and 5900t personal computers maintenance & service guide

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Presario 7800 Series and 5900T Personal Computers
MSG Index
Home
Product Description
Troubleshooting
Illustrated Parts
Removal & Replacement
Jumpers & Switches
Specifications
Welcome to the Presario 7800 Series and 5900T Maintenance and Service Guide. This online guide is
designed to serve the needs of those whose job it is to repair Compaq products. Many of the components of the
hardcopy MSG are contained in this online guide. The
The
Download
This MSG will be periodically maintained and updated as needed.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For content comments or questions, contact the Editor.
Top
Maintenance & Service Guide
Product Description
Removal & Replacement
Preface
shows symbol conventions, Technician Notes and Serial Number locations on the unit.
a ZIP file of the complete MSG to local hard drive.
Troubleshooting
Jumpers & Switches
Notice
contains the copyright and trademark information.
Illustrated Parts
Specifications

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Table of Contents
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Summary of Contents for Compaq Presario 7800 Series

  • Page 1 Jumpers & Switches Specifications Welcome to the Presario 7800 Series and 5900T Maintenance and Service Guide. This online guide is designed to serve the needs of those whose job it is to repair Compaq products. Many of the components of the hardcopy MSG are contained in this online guide.
  • Page 2 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
  • Page 3: Technician Notes

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Symbols The following words and symbols mark special messages throughout this guide. WARNING: Text set off in this manner indicates that failure to follow directions in...
  • Page 4: Product Description

    Specifications Replacement Product Description This section describes the models and features of the Compaq Product Description Presario 7800 Series of personal computers. Use the navigation bar Models and Features at left to find specific features. CPU Controls & Lights Keyboards...
  • Page 5: Troubleshooting

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Troubleshooting This section provides troubleshooting information for Troubleshooting Compaq Presario 7800 Series Personal Computers.
  • Page 6 Jumpers & Switches Specifications Replacement Illustrated Parts This section provides illustrated parts and a reference for System Unit spare parts numbers for Compaq Presario 7800 Series Mass Storage Personal Computers. Cables When requesting information or ordering spare parts, the Boards...
  • Page 7: Removal And Replacement

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement This chapter provides general service information for Compaq Presario 7800 Series Personal Computers. Adherence to the procedures and precautions Removal Sequence described in this chapter is essential for proper service.
  • Page 8: Jumper And Switch Information

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Jumper and Switch Information This section contains jumper and switch information for Jumper & Switch...
  • Page 9: Pci Fast Ethernet Adapter

    Removal & Home Jumpers & Switches Specifications Replacement Specifications Compaq Presario 7800 Series Personal Computer specifications are Specifications listed in the following tables. Select the specification you are interested System in from the navigation bar in left column. Specifications Video Memory...
  • Page 10 Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Product Description Models and Features The following tables list Compaq Presario 7800 Series Personal Computer models and model-specific features. Processor Hard Video Memory Model Speed Drive CD/DVD...
  • Page 11 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Product Description CPU Controls and Lights Description CD or DVD Manual Eject Button CD or DVD Drive Activity Light...
  • Page 12 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Product Description Easy Access Internet Keyboard Internet Suite Buttons and Keyboard Easy Access Buttons...
  • Page 13 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Product Description CPU Back Connectors Connector Pins Power Connector Scroll Mouse Keyboard Dual USB...
  • Page 14: Table Of Contents

    Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Connector Pin Assignments Parallel Serial This section contains the connector pin assignments for the Presario 7800 series of personal computers. Universal Serial Bus (USB) Keyboard Mouse VGA Monitor MIDI/Joystick Line-in...
  • Page 15: Clearing Cmos

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Troubleshooting Clearing CMOS If the power-on password is not known, clearing CMOS will disable the power-on password.
  • Page 16 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Troubleshooting Power-On Self-Test (POST) POST is a series of diagnostic tests that run automatically when the system is turned on. After...
  • Page 17 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications POST (Power-On Self-Test) Error Messages An error message displays if the POST encounters a problem. This self-test will run automatically each time the system is powered on.
  • Page 18: Diagnostics Software

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Troubleshooting Diagnostics Software Two diagnostic software tools are available to assist in troubleshooting your Presario product: Compaq Diagnostics for Windows is preinstalled on your system.
  • Page 19: Troubleshooting Without Diagnostics

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Troubleshooting Troubleshooting Without Diagnostics If you encounter some minor problem with the computer or software application, go through the...
  • Page 20: System Unit

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Illustrated Parts System Unit Click on a part to find the spare part number.
  • Page 21: Mass Storage Devices

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Illustrated Parts Mass Storage Devices Illustrated Parts System Unit Mass Storage Cables Boards Fax/Modems 3.5-in 1.44 MB Diskette Drive...
  • Page 22 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Illustrated Parts Cables Illustrated Parts System Unit Mass Storage Cables Boards Diskette Data Cable...
  • Page 23: Piii

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Illustrated Parts Boards for 7800 Models and 5900T An example of the type of board used is illustrated. Board may vary slightly from the one shown.
  • Page 24 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Illustrated Parts Fax/Modems Your modem may vary slightly from those shown. Illustrated Parts System Unit...
  • Page 25 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Illustrated Parts Keyboards/Mouse Illustrated Parts Keyboards/Mouse System Unit Mass Storage Description Spare Part Cables...
  • Page 26 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Illustrated Parts Monitors Compaq MV520 15-inch monitor Illustrated Parts System Unit 105782-001 Mass Storage...
  • Page 27 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Illustrated Parts Return Kit Illustrated Parts Return Kits System Unit Description Spare Part Mass Storage...
  • Page 28: Documentation And Software

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Illustrated Parts Documentation Illustrated Parts Documentation and Software System Unit Spare Part Description Number...
  • Page 29: Power Button

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Preparing for Disassembly To prepare the computer for the removal and replacement procedures, complete the following...
  • Page 30: Serial Number

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Serial Number The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts.
  • Page 31 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Removing the Removal Sequence Chassis Chassis 1. Complete the Mass Storage Devices...
  • Page 32 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Mass Storage Removal Sequence Devices Index Chassis Optical Drives* Mass Storage Devices...
  • Page 33 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Mass Storage Devices Removing Optical Drive Zip Drive Optical Diskette Drive...
  • Page 34 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Removing Mass Storage Devices the Zip Optical Drive Drive Zip Drive...
  • Page 35 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Mass Storage Devices Removing Optical Drive the Zip Zip Drive Drive,...
  • Page 36 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Removing Mass Storage Devices the Optical Optical Drive Drive, Zip Drive...
  • Page 37 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Mass Storage Devices Removing Optical Drive Zip Drive Diskette Diskette Drive...
  • Page 38 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Mass Storage Devices Removing Optical Drive Zip Drive Diskette Drive, Diskette Drive...
  • Page 39: Hard Drives

    Jumpers & Switches Specifications Removal and Replacement Hard Drives 5.25-Inch drive The Compaq Presario 7800 Series Computers may be equipped with 5.25-Inch or 3.5-Inch form factor hard drives. Refer to the disassembly instructions for the model you are servicing. 3.5-Inch drive...
  • Page 40 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Mass Removing Storage the 5.25- Devices Inch Hard Optical Drive Drive Zip Drive 1.
  • Page 41 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Removing the Mass Storage 5.25-Inch Devices Hard Drive, Optical continued Drive Drive 4.
  • Page 42 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Mass Storage Devices Removing the 3.5- Optical Drive Inch Hard Drive Zip Drive 1.
  • Page 43 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Mass Removing Storage the 3.5-Inch Devices Hard Drive, Optical continued Drive Drive 4.
  • Page 44 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Removing Removal the Button Sequence Board Chassis Mass Storage Devices 1. Complete...
  • Page 45 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Removing Removal the Button Sequence Board, Chassis continued Mass Storage Devices Button Board 4.
  • Page 46 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Removing Removal the Digital Sequence Creativity Chassis Imaging Mass Storage Devices...
  • Page 47 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Removing Removal Sequence Option Chassis Card Mass Storage Devices Retainer Button Board Digital Creativity 1.
  • Page 48 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Removing Removal Sequence Graphics Chassis Board Mass Storage Devices Button Board 1.
  • Page 49: Removing A Pci Card

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Removing Removal a PCI Card Sequence Chassis 1. Complete Mass Storage Devices...
  • Page 50 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Removing Removal Sequence Memory Chassis Module Mass Storage Devices Button Board 1.
  • Page 51 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Processor for 7800 Models and 5900T Removing Removal Sequence Processor Chassis Mass Storage Devices 1.
  • Page 52 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Removing the RTC Removal Sequence Battery Chassis Perform the preparation Mass Storage Devices for disassembly procedure.
  • Page 53 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Processor for 7800 Models Removing Removal Sequence System Chassis Board Mass Storage Devices...
  • Page 54 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Removing the System Removal Board Sequence Chassis Complete the preparation Mass Storage...
  • Page 55 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Back I/O Panel may vary depending on model. Removing the Back...
  • Page 56 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Removal and Replacement Removing Removal the Power Sequence Supply Chassis Mass Storage Devices 1. Complete...
  • Page 57: Keyboard

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Presario 7800 and 5900T Models with Pentium III System Board Jumper & Switch Information...
  • Page 58: Inch Hard Drive

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement 3.5-Inch Hard Drive Back to Jumpers 5.25-Inch Hard Drive Back to Jumpers...
  • Page 59 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Digital Versatile Disk Drive Settings may vary depending on vendor. Back to Jumpers CD Drive Settings may vary depending on vendor.
  • Page 60: Pci Fast Ethernet Adapter

    Removal & Home Jumpers & Switches Specifications Replacement Specifications Compaq Presario 7800 Series Personal Computer specifications are listed in the following tables. Select the specification you are interested in from the navigation bar. Specifications System Specifications Video Memory System Interrupts...
  • Page 61: Ide Hard Drives

    Home Removal & Replacement Jumpers & Switches Specifications Specifications Compaq Presario 7800 Series Personal Computer specifications are listed in the following tables. Select the specification you are interested in from the navigation bar. Specifications System Specifications Video Memory System Interrupts...
  • Page 62: Parallel Port

    Removal & Home Jumpers & Switches Specifications Replacement Specifications Compaq Presario 7800 Series Personal Computer specifications are listed in the following tables. Select the specification you are interested in from the navigation bar. Specifications System Specifications Video Memory System Interrupts...
  • Page 63: Ieee 1394 Connector

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Product Description Digital Creativity Imaging Center Description 1 USB (Universal Serial Bus) connector 2 IEEE 1394 connector...
  • Page 64: Power Management Features

    Product Description Power Management Features Compaq Presario 7800 Series Personal Computers use ACPI (Advanced Configuration and Power Interface) for system power management. ACPI is an open industry specification that provides reliable power management through improved hardware and operating system coordination.
  • Page 65: Power Cord Set Requirements

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Removal & Home Jumpers & Switches Specifications Replacement Product Description Power Cord Set Requirements The voltage select switch feature on the computer allows it to operate from any line voltage between 120 and 240 volts AC.
  • Page 66 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Service Considerations - Optical Drive Cable Positions Connect CD/DVD data cable...
  • Page 67 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Service Considerations - Digital Creativity Imaging Center Cable Positions Connect the Digital Creativity...
  • Page 68 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Service Considerations - 3.5-Inch Hard Drive Cable Positions WARNING: Cable Positions...
  • Page 69 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Service Considerations - 5.25-Inch Hard Drive Cable Positions Connect the hard drive data...
  • Page 70 Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Service Considerations - Zip Drive Cable Positions Connecting Zip Cable Positions...
  • Page 71: Dd13

    Maintenance & Service Guide Presario 7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal & Replacement Jumpers & Switches Specifications Removal and Replacement Service Considerations - Diskette Drive Cable Positions Connect diskette drive data...

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Presario 5900t

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