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HP ENVY 14 SPECTRE Maintenance And Service Manual

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HP ENVY 14 SPECTRE
Maintenance and Service Guide

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  • Page 1 HP ENVY 14 SPECTRE Maintenance and Service Guide...
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................4 Display ........................... 4 Button ............................. 6 Keys ............................7 Lights ............................8 Imagepad ..........................9 Left side ..........................10 Right side ..........................12 Bottom ..........................13 3 Illustrated parts catalog ....................
  • Page 6 Computer feet ......................30 Battery ........................31 Solid-state drive ...................... 33 Card Reader board cable ..................35 NFC board ......................36 Top cover ....................... 38 Solid-state drive connector board ................42 Card Reader board ....................43 Power button board ....................44 Speakers ........................
  • Page 7 Creating recovering media ...................... 75 Performing a system restore ..................... 76 Restoring using the dedicated recovery partition (select models only) ......76 Restoring using the recovery media ................77 Changing the computer boot order ................77 Backing up and recovering your information ................78 Using Windows Backup and Restore .................
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP ENVY 14 SPECTRE ● Processors Intel® Core® i7-2677M 1.80-GHz processor (4.0-MB L3 cache, 17 W) ● Intel Core i5-2467M 1.60-GHz processor (3.0-MB L3 cache, 17 W) Processor is soldered to the system board...
  • Page 10 Category Description HP TrueVision HD webcam (fixed, no tilt with activity LED; 3-element lens with fixed focus (50-cm), F/2.0, 1280×720 by 24 frames per second) Two omnidirectional, dual array, digital microphones with appropriate beam-forming, echo-cancellation, noise-reduction software Ethernet Integrated 10/100/1000...
  • Page 11 Category Description Operating system Preinstalled: ● Windows® 7 Home Premium 64-bit ● Windows 7 Home Professional 64-bit ● Windows 7 Ultimate 64-bit Serviceability End-user replaceable part: AC adapter...

  • Page 12: External Component Identification

    External component identification Display Item Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. WLAN antennas (2)* Send and receive wireless signals.
  • Page 13 Programs > ArcSoft Camera Suite > Launch WebCam Companion. Webcam light On: The webcam is active. HP TrueVision HD webcam Records video and captures still photographs. To access the webcam, select Start > All Programs > CyberLink > CyberLink YouCam.

  • Page 14: Button

    5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or see the HP Notebook Reference Guide. Chapter 2 External component identification...

  • Page 15: Keys

    Keys Item Component Description Displays system information when pressed in combination with the key. Executes the following functions: ● When the key is pressed in combination with key, system information is displayed. ● When the key is pressed in combination with the key, Beats Audio is enabled or disabled.

  • Page 16: Lights

    Lights Item Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Caps lock light White: Caps lock is on. ●...

  • Page 17: Imagepad

    Imagepad Item Component Description ● Imagepad light Amber: The Imagepad is off. ● On: The Imagepad is on. Imagepad on/off button Quickly double-tap this button to turn the Imagepad off or on. Left Imagepad button The bottom left corner of the Imagepad functions like the left button on an external mouse.

  • Page 18: Left Side

    USB 2.0 port is disabled at the factory. You must enable this feature in Setup Utility. For information on enabling features in Setup utility, see the “Setup Utility (BIOS) and System Diagnostics” chapter in the HP Notebook Reference Guide. Chapter 2 External component identification...
  • Page 19 Item Component Description Audio-out (headphone) jack/ Audio-in Produces sound when connected to optional powered (microphone) jack stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.

  • Page 20: Right Side

    ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information about HP ProtectSmart Hard Drive Protection, see the HP Notebook Reference Guide. ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state.

  • Page 21: Bottom

    Item Component Description ● AC adapter light White: The computer is connected to external power, and the battery is fully charged. ● Amber: The computer is connected to external power, and the battery is charging. ● Blinking amber: The computer is connected to external power and there is a battery error or the battery has reached a low or critical battery level.

  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog Chapter 3 Illustrated parts catalog...

  • Page 23: Service Tag

    Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Item Description Function Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

  • Page 24: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 25 Item Component Spare part number Display assembly, 14.0-in, AntiGlare, high-definition (includes display panel cable, 675507-001 2 WLAN antenna transceivers and cables, and webcam/microphone module and cable) Top cover with keyboard (includes keyboard cable, TouchPad, and TouchPad button board and cable) For use in Belgium 671536-A41 For use in Canada...
  • Page 26 Item Component Spare part number Fans (2, include cable and tape) 672008-001 (10) Wireless audio module 672011-001 (11) Intel Centrino Advanced-N 6230 WLAN module 636672-005 (12) System board (includes processor and replacement thermal material): Equipped with Intel HM65 chipset and Intel Core i7-2677M 1.80-GHz processor (4.0- 675516-001 MB L3 cache, 17 W) Equipped with Intel HM65 chipset and Intel Core i5-2467M 1.60-GHz processor (3.0-...

  • Page 27: Cable Kit

    Cable Kit Item Component Spare part number Cable Kit, includes: 672006-001 TouchPad cable NFC board cable Card Reader board cable Cable Kit...

  • Page 28: Miscellaneous Parts

    Miscellaneous parts Component Spare part number 65-W travel AC adapter (non-PFC, 3-wire) 677154-001 HDMI-to-VGA adapter 530607-001 HP 14.0-in protective cover 674766-001 USB external DVD±RW DL SuperMulti Drive 659940-001 Power cord (3-pin, black, 1.83-m): For use in Australia 490371-011 For use in Europe...

  • Page 29: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use in Australia (3-pin, black, 1.83-m) 490371-021 Power cord for use in Europe (3-pin, black, 1.83-m) 490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m) 490371-061 Power cord for use in Italy (3-pin, black, 1.83-m)
  • Page 30 Speakers (include speaker cables and wireless audio module antenna cables) 672016-001 Rubber Feet Kit (includes front and rear rubber feet) 674766-001 HP 14.0-in protective cover 675507-001 14.0-in, AntiGlare, high-definition display assembly (includes display panel cable, 2 WLAN antenna transceivers and cables, and webcamera/microphone module and cable)
  • Page 31 Spare part number Description 675511-001 Card Reader board NOTE: The Card Reader board spare part kit does not include the Card Reader board cable. The Card Reader board cable is included in the Cable Kit, spare part number 672006-001. 675513-001 Base enclosure (includes battery cover lock latch, battery cover release latch, power connector barrel, and RJ45 cover) 675514-001...

  • Page 32: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 33: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 34 CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

  • Page 35: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 36 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 37: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 57 screws that must be removed, replaced, and/or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

  • Page 38: Computer Feet

    Item Component Description Warranty period This number describes the duration of the warranty period for the computer. Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Computer feet The computer feet are adhesive-backed rubber pads. There are 2 rubber feet that attach to the battery cover, and 2 rubber feet that attach to the base enclosure, as indicated in the illustration below.

  • Page 39: Battery

    Battery Description Spare part number 4-cell, 58-Wh, 4.1-Ah, Li-ion battery 665460-001 Before disassembling the computer, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 40 Remove the battery (4) from the computer. Reverse this procedure to install the battery and battery cover. Chapter 4 Removal and replacement procedures...

  • Page 41: Solid-State Drive

    Solid-state drive Description Spare part number 128-GB solid-state drive 675508-001 Before removing the solid-state drive and cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 42 If it is necessary to replace the solid-state drive connector board cable, disconnect both ends of the cable (1) and (2) from the system board, and then release the cable from the clips (3) and channel built into the base enclosure. The solid-state drive connector board cable is included in the solid-state drive connector board spare part kit, spare part number 675509-001.

  • Page 43: Card Reader Board Cable

    Card Reader board cable NOTE: The Card Reader board cable is included in the Cable Kit, spare part number 672006-001. Before removing the Card Reader board cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 44: Nfc Board

    NFC board Description Spare part number NFC board 675510-001 NOTE: The NFC board spare part kit does not include the NFC board cable. The NFC board cable is included in the Cable Kit, spare part number 672006-001. Before removing the NFC board, follow these steps: Turn off the computer.
  • Page 45 Release the ZIF connector to which the NFC board cable is attached, and then disconnect the NFC board cable from the system board. Remove the NFC board. Reverse this procedure to install the NFC board. Component replacement procedures...

  • Page 46: Top Cover

    Top cover NOTE: The top cover spare part kit includes the keyboard, the keyboard cable, the TouchPad board cable, and the TouchPad button board cable. Description Spare part number For use in Belgium 671536-A41 For use in Canada 671536-121 For use in Denmark, Finland, and Norway 671536-DH1 For use in France 671536-051...
  • Page 47 NOTE: When replacing the top cover, be sure to remove the following components from the defective top cover and install them on the replacement top cover: ● NFC board (see NFC board on page ● Solid-state drive connector board (see Card Reader board cable on page ●...
  • Page 48 Remove the following screws that secure the top cover to the base enclosure: (2) Two Phillips PM2.0×5.5 (3) Five Phillips PM2.0×4.5 (4) Four Phillips PM2.0×4.0 Turn the computer right side up, with the front toward you. Open the computer. Lift the front edge of the top cover slightly, until the power button board and keyboard cables are accessible.
  • Page 49 Release the ZIF connector (1) to which the power button board cable is connected, and then disconnect the power button board cable (2) from the system board. Release the ZIF connector (3) to which the keyboard cable is connected, and then disconnect the keyboard cable (4) from the system board.

  • Page 50: Solid-State Drive Connector Board

    Reverse this procedure to install the top cover. Solid-state drive connector board Description Spare part number Solid-state drive connector board (includes cable) 675509-001 Before removing the solid-state drive connector board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 51: Card Reader Board

    Remove the solid-state drive connector board (2). Reverse this procedure to install the solid-state drive connector board. Card Reader board Description Spare part number Card Reader board 675511-001 NOTE: The Card Reader board spare part kit does not include the Card Reader board cable. The Card Reader board cable is included in the Cable Kit, spare part number 672006-001.

  • Page 52: Power Button Board

    Remove the Card Reader board: Turn the top cover upside down, with the front toward you. Remove the two Phillips PM2.0×3.6 screws (1) and the Phillips PM2.0×3.2 screw (2) that secure the Card Reader board to the top cover. Lift the left side of the Card Reader board (3) until it rests at an angle. Remove the Card Reader board (4) by sliding it up and to the left at an angle.
  • Page 53 Disconnect all external devices from the computer. Remove the battery (see Battery on page 31), and then remove the following components: Solid-state drive connector board cable (see Solid-state drive on page Card Reader board cable (see Card Reader board cable on page Top cover (see Top cover on page Remove the power button board:...

  • Page 54: Speakers

    Speakers Description Spare part number Speakers (include speaker cables and wireless audio module antenna cables) 672013-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 55: Rtc Battery

    Remove the two Phillips PM2.0×3.8 screws (1) that secure the speakers to the base enclosure. Remove the speakers (2). Reverse this procedure to install the speakers. RTC battery Description Spare part number RTC battery (double-sided tape and cable) 672013-001 Before removing the RTC battery, follow these steps: Turn off the computer.
  • Page 56 Remove the RTC battery: Disconnect the RTC battery cable (1) from the system board. Detach the RTC battery (2) from the base enclosure. (The RTC battery is attached to the base enclosure with double-sided tape). Release the RTC battery cable from the clips (3) and routing channel built into the base enclosure. Remove the RTC battery and cable.

  • Page 57: Wireless Audio Module

    Wireless audio module Description Spare part number Wireless audio module 672011-001 Before removing the wireless audio module, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 58 Remove the wireless audio module by pulling the module away from the slot at an angle (3). NOTE: The wireless audio module is designed with a notch to prevent incorrect installation into the wireless audio module slot. NOTE: If the wireless audio module antennas are not connected to the terminals on the wireless audio module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration.

  • Page 59: Wlan Module

    WLAN module Description Spare part number Intel Centrino Advanced-N 6230 WLAN module 636672-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 60 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch (4) to prevent incorrect installation into the WLAN module slot. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration.

  • Page 61: Fan

    Description Spare part number Fan (includes cable) 672008-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
  • Page 62 Remove the fan (4). Reverse this procedure to install the fan. Chapter 4 Removal and replacement procedures...

  • Page 63: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number Equipped with Intel HM65 chipset and Intel Core i7-2677M 1.8-GHz processor (4.0- 675516-001 MB L3 cache, 17 W) Equipped with Intel HM65 chipset and Intel Core i5-2467M 1.60-GHz processor (3.0- 675517-001 MB L3 cache, 17 W) Thermal Material Kit (includes replacement thermal material)
  • Page 64 Release the display panel cable (3) from the heat sink. (The display panel cable is attached to the heat sink with double-sided tape.) Remove the following screws that secure the system board to the base enclosure: (1) Five Phillips PM2.0×3.8 (2) Four Phillips PM2.0×4.6 (3) One Phillips PM2.0×5.7 Lift the right side of the system board (1) until it rests at an angle.

  • Page 65: Memory Module

    Disconnect the power connector cable (2) from the system board. Remove the system board (3) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. Memory module Description Spare part number 4-GB memory module (PC3, 12800, 1333-MHz) 641369-005 Before removing the memory module, follow these steps:...

  • Page 66: Heat Sink

    Remove the memory module: Turn the system board upside down, with the front toward you. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) Remove the memory module (2) by pulling it away from the slot at an angle. Reverse this procedure to install the memory module.
  • Page 67 Disconnect all external devices from the computer. Remove the battery (see Battery on page 31), and then remove the following components: Solid-state drive connector board cable (see Solid-state drive on page Card Reader board cable (see Card Reader board cable on page Top cover (see Top cover on page WLAN module (see...
  • Page 68 Reverse this procedure to install the processor heat sink. Remove the post controller hub heat sink: Loosen the captive Philllips screw (1) that secures the post controller hub heat sink to the system board. Remove the post controller hub heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the post controller hub heat sink and system board, it may be necessary to move the post controller hub heat sink...
  • Page 69 NOTE: The following illustration shows the replacement thermal material locations. A thermal pad is used on the post controller hub (1) and the post controller hub heat sink (2). Reverse this procedure to install the post controller hub heat sink. Component replacement procedures...

  • Page 70: Hinge Covers

    Hinge covers Description Spare part number Hinge covers 672009-001 Before removing the hinge covers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 71: Display Assembly

    Remove the hinge covers (2) from the base enclosure. Reverse this procedure to install the hinge covers. Display assembly Description Spare part number Display assembly, 14.0-in, AntiGlare, high-definition (includes display panel cable, 2 WLAN 675507-001 antenna transceivers and cables, and webcam/microphone module and cable) Before removing the display assembly, follow these steps: Turn off the computer.
  • Page 72 Remove the display assembly: Disconnect the webcamera/microphone module cable (1) from the system board. Disconnect the display panel cable (2) from the system board. Release the display panel cable (3) from the heat sink. (The display panel cable is attached to the heat sink with double-sided tape.) CAUTION: Support the display assembly when removing the following screws.

  • Page 73: Power Connector Cable

    Remove the display assembly (2). Reverse this procedure to install the display assembly. Power connector cable Description Spare part number Power connector cable 672014-001 Before removing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 74 System board (see System board on page Display assembly (see Display assembly on page Remove the power connector cable: Remove the Phillips PM2.0×3.8 screw (1) that secures the power connector and bracket to the base enclosure. Remove the power connector bracket (2). Remove the power connector cable (3).

  • Page 75: Setup Utility (Bios) And System Diagnostics

    Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 76: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ●...

  • Page 77: Restoring Factory Settings In Setup Utility

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 78: Determining The Bios Version

    Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing +esc (if you are already in Windows) or by using Setup Utility.

  • Page 79: Using System Diagnostics

    ● Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery. You can also view system information and error logs in the System Diagnostics window.

  • Page 80: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 32.72 cm 12.88 in Depth 22.10 cm 8.70 in Height 2.05 cm 0.81 in Weight 1.80 kg 3.97 lb Input power Operating voltage and current 19.5 V dc @ 3.33 A - 65W Temperature Operating 5°C to 35°C...

  • Page 81: 14.0-Inch Wga Display Specifications

    14.0-inch WGA display specifications Metric U.S. Dimensions Height 17.4 cm 6.85 in Width 31.3 cm 12.32 in Diagonal 35.4 cm 13.94 in Number of colors 262,144 Contrast ratio 500:1 (typical) Brightness 250 nits (typical) Pixel resolution Pitch 0.2175 × 0.2088 mm Format 1600 ×...

  • Page 82: Backup And Recovery

    If you need to restore your system for some other reason than hard drive failure, you can use the HP Recovery partition (select models only), without the need for recovery discs or a recovery flash drive. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management.

  • Page 83: Creating Recovering Media

    Creating recovering media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools.

  • Page 84: Performing A System Restore

    You can restore the system only if you have previously backed it up. HP recommends that as soon as you set up the computer you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive.

  • Page 85: Restoring Using The Recovery Media

    Restoring using the recovery media If possible, back up all personal files. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. Press at system bootup.

  • Page 86: Backing Up And Recovering Your Information

    Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup is.

  • Page 87: Using Windows Backup And Restore

    Using Windows Backup and Restore Guidelines ● Connect the computer to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour. To create a backup: Select Start >...

  • Page 88: Restore To A Previous Date And Time

    Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start > Control Panel > System and Security > System. In the left pane, click System protection.

  • Page 89: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 90: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 91: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 92: Index

    Index Card Reader board DVD±RW DL SuperMulti Drive AC adapter light 13 removal 43 precautions 25 AC adapter, spare part number spare part number 17, 23, 43 spare part number 20 20, 23 Card Reader board cable Action keys 7 illustrated 19 electrostatic discharge 25 antenna, locations 4...
  • Page 93 hinge cover memory module power cord removal 62 product description 1 set requirements 81 spare part number 18, 22, 62 removal 57 spare part numbers 20, 21 spare part number 18, 21, 57 power light 8, 12 microphone power requirements, product Imagepad button 9 location 4 description 2...
  • Page 94 Screw Kit, spare part number 20, USB external DVD±RW DL SuperMulti Drive, spare part security cable slot 12 number 20, 21 security, product description 2 USB port 10 serial number 29 service considerations vents 13 cables 24 video, product description 1 connectors 24 volume dial 12 plastic parts 24...

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