Oki B710 User Manual
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Oki B710 User Manual

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See also: Setup Manual
B710/B720/B730
User's Guide
59322001
my.okidata.com

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Summary of Contents for Oki B710

  • Page 1 B710/B720/B730 User’s Guide 59322001 my.okidata.com...

  • Page 2: Table Of Contents

    Printing a Menu Map ......44 B710, B720, B730 User’s Guide > 2...
  • Page 3 Internal Bar Codes ......77 Supported Software-Generated Bar Codes ... . 77 B710, B720, B730 User’s Guide > 3...
  • Page 4 Module Roller(s) ......136 When Moving the Printer ......138 B710, B720, B730 User’s Guide > 4...
  • Page 5 Appendix A ........141 PCL Emulation Symbol Sets ..... . . 141 B710, B720, B730 User’s Guide > 5...

  • Page 6: Copyright Information

    Parts of this guide are subject to change without prior notice. The most up-to-date drivers and manuals are available from the web site: http://www.okidata.com Trademark Information Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd. Adobe, PostScript and PostScript 3 are trademarks of Adobe Systems Incorporated.
  • Page 7 Oki is not responsible for such data loss and any consequence caused by such data loss. Damage Related to Computer Virus Oki is not responsible for any breakdown of units due to infection of computer virus. Class I Laser System This product is a “Class I Laser System”...
  • Page 8 Indicates important information which you should read. Note Indicates additional information on operations or features. Caution Indicates instructions which you should follow to avoid damage to the printer. WARNING Indicates instructions which you should follow to avoid possible injury. B710, B720, B730 User’s Guide > 8...

  • Page 9: Illegal Copies And Printouts

    • Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. B710, B720, B730 User’s Guide > 9...

  • Page 10: Basic Operations

    Ventilation hole (do not block) Tray 1, 150 sheets Tray 2, 550 sheets Paper meter (amount of paper left in Tray 2) Power switch Paper stopper for letter or A4 paper Host USB Port B710, B720, B730 User’s Guide > 10...

  • Page 11: Rear View

    Rear View Power cord connector Parallel connector Network connector USB connector Serial connector Duplex unit connector Ventilation holes B710, B720, B730 User’s Guide > 11...

  • Page 12: Internal View

    Transfers the toner image on the surface of the cartridge photosensitive drum to the paper. Fuser unit Fixes the toner on the paper. Do not touch this when using the printer as it is hot. B710, B720, B730 User’s Guide > 12...

  • Page 13: Control Panel Buttons

    Print mode: press to cancel printing. Menu mode: press to exit Menu Mode. <Help> Press for more information regarding error messages on line 5 of the display. Keypad, for making alphanumeric entries. PQRS WXYZ B710, B720, B730 User’s Guide > 13...

  • Page 14: Control Panel Display/Lights

    • Driver (PCL, PS or XL) • Toner Status bar. Menu Mode For configuring settings related to the printer. This screen appears when you press the <Enter> button. For more information on the menu mode, see page 44. B710, B720, B730 User’s Guide > 14...

  • Page 15: Power Save Mode

    Double-click the printer icon at the bottom right of the taskbar in Windows. In the window which appears, click the document name that you wish to delete, and press <Delete> on your keyboard. B710, B720, B730 User’s Guide > 15...

  • Page 16: Airprint

    ® installing a printer driver. AirPrint can be used with Apple devices running iOS 4.2 or later. Your OKI printer comes with AirPrint configured ON and ready to work once it is connected to your network. Setup Requirements To use AirPrint from your mobile device, you must be connected using Wi-Fi to the network your printer is connected to.

  • Page 17: User Controls

    AirPrint User Control feature. Further, the printer’s admin website will allow the admin to enable/disable the User Control feature. B710, B720, B730 User’s Guide > 17...

  • Page 18: Print Media

    Before sending a job to the printer, make sure you have the correct exit path engaged. Top Exit Path The default path is the top exit bin (1). Printed pages exit face down. B710, B720, B730 User’s Guide > 18...

  • Page 19: The Rear Exit Path

    Printed documents exit face up. To use the rear exit, be sure the exit lever (1) is pushed up and the extension tray (2) is pulled out. See page 27 for more information. B710, B720, B730 User’s Guide > 19...

  • Page 20: Loading Standard Paper

    20 lb. US Bond (75 g/m , or 80 g/m Xerox 4200 Plain 20 lb. US Bond (75 g/m Pull the tray out and place it on a flat surface. If installed, remove the lid. B710, B720, B730 User’s Guide > 20...
  • Page 21 If the base plate of the paper tray is raised, push it down. When loading paper longer than A4 size, slide the left and right lock tabs in the paper tray outwards to unlock them. B710, B720, B730 User’s Guide > 21...
  • Page 22 Squeeze the length guide and slide it to the desired paper size (1). Squeeze the right width guide and slide it to the desired paper size (2). B710, B720, B730 User’s Guide > 22...
  • Page 23 Firmly close the lid of the paper tray and push the tray completely into the printer. Important! If the lid is not firmly closed, the paper can become misaligned. B710, B720, B730 User’s Guide > 23...

  • Page 24: Usable Media

    Important! • To avoid paper jams, select the correct paper size, type, and tray. • The printed image may fade due to moisture such as water, rain or vapor. For details, contact service. B710, B720, B730 User’s Guide > 24...

  • Page 25: Custom Sizes

    - Minimum: 3.9 x 5.8 inches (98 x 148 mm) - Maximum: 8.5 x 14 inches (216 x 356 mm). • Minimum for duplexing or output to Offset Catch Tray: 3.5 x 5.5 inches (89 x 140 mm). B710, B720, B730 User’s Guide > 25...

  • Page 26: Configuring Custom Sizes

    This is especially true if you configure a bigger size when using a narrow width paper. Note To return to standard paper size settings, select [Auto]. The printer will automatically detect the size and orientation of the loaded paper. B710, B720, B730 User’s Guide > 26...

  • Page 27: Special Media Types

    ** If you do not get satisfactory results using Thick1 or Thick2, try using Thick3 for better results. Note: The fuser temperature progression (lowest to highest) is: Transparency > Thin > Thick3 > Normal > Thick1 > Thick2 B710, B720, B730 User’s Guide > 27...

  • Page 28: Transparencies

    Transparency Size Xerox 3R2780 Letter Xerox 3R98202 3M CG3300 Letter Note: Transparencies with white frames and full-color transparencies cannot be used. Loading Transparencies Make sure the rear exit (1) is open and selected. B710, B720, B730 User’s Guide > 28...
  • Page 29 Remove the tray from the printer. If installed, remove the lid. B710, B720, B730 User’s Guide > 29...
  • Page 30 Remove all paper from a tray before loading transparencies. Fan the stack of new transparencies before putting them in the tray. B710, B720, B730 User’s Guide > 30...
  • Page 31 Adjust the paper guides to fit the transparencies. Insert the transparencies into the tray. B710, B720, B730 User’s Guide > 31...

  • Page 32: Envelopes

    Envelopes Envelopes that are supported by this printer. Paper name Size Paper type Columbia 3B1183 COM10 Envelope Monroe 3B1039 Monarch Envelope River Series 3B1041 Envelope River Series 3B1042 Envelope B710, B720, B730 User’s Guide > 32...

  • Page 33: Loading Envelopes

    Usable standard sizes: • COM10 • COM9 • C5 • Monarch • DL All other envelope sizes must be defined as custom size. Loading envelopes Make sure the rear exit (1) is open and selected. B710, B720, B730 User’s Guide > 33...
  • Page 34 Remove the tray from the printer. If installed, remove the lid. Remove all paper from a tray. B710, B720, B730 User’s Guide > 34...
  • Page 35 In the printer driver or the computer application program, select Envelope as the paper type you wish to use, and select the size and orientation of the image to be printed. B710, B720, B730 User’s Guide > 35...

  • Page 36: Labels

    Use labels that were designed for use in laser printers. The heat from the fuser can melt some adhesives and possibly damage your printer. Make sure the rear exit (1) is open and selected. B710, B720, B730 User’s Guide > 36...
  • Page 37 Remove the tray from the printer. If installed, remove the lid. Remove all paper from the tray before loading labels. B710, B720, B730 User’s Guide > 37...
  • Page 38 If needed, adjust the guides to fit the label sheets. Insert the label sheets in the tray. B710, B720, B730 User’s Guide > 38...
  • Page 39 Reinstall the lid and insert the tray firmly into the printer. Use the Operator Panel Menu to select the Label Media Type and size for the tray in use. Then use your computer’s application software to print the labels. B710, B720, B730 User’s Guide > 39...

  • Page 40: Unusable Media

    • Paper with rough surfaces such as pulp paper or fibrous paper • If acid paper is used, the characters might appear fuzzy. Replace it with alkaline paper. • Labels that do not fully cover the adhesive backing B710, B720, B730 User’s Guide > 40...

  • Page 41: Automatic Tray Selection

    If you prefer, you can configure the printer to automatically select a tray with media of the nearest or larger size instead. To do this, enable Auto Resize in the printer menu under Admin Setup > Print Menu. B710, B720, B730 User’s Guide > 41...

  • Page 42: Advanced Media Control

    This allows you to switch between paper sizes easily without configuring custom paper sizes at the printer. It is up you to load the correct media in the designated tray. B710, B720, B730 User’s Guide > 42...

  • Page 43: Storing And Handling Media

    • After opening a ream of paper, use the original cover sheets to wrap up the paper not used. To Prevent Paper Curling when Printing it is important to follow the manufactures orientation instruction to “Print this side first ” Example: B710, B720, B730 User’s Guide > 43...

  • Page 44: Menu Mode

    Press <Enter> to go into the menu mode. Press the Down Arrow button until Information Menu is highlighted. Press <Enter>. Press the Down Arrow button until Print Menu Map is highlighted. Press <Enter> twice. The Menu Map prints. B710, B720, B730 User’s Guide > 44...

  • Page 45: Basic Menu Structure

    • Parallel Menu • Serial Menu • USB Menu • Date/Time Menu • Flash Menu • Disk Menu • Compact Flash Menu • Spooling Menu • Job Accounting • Change Password • Maintenance Menu B710, B720, B730 User’s Guide > 45...

  • Page 46: Explanation Of Menu Items

    To print a PDF file form a USB flash drive, see page 65. Print Jobs Menu This menu is used to access print jobs stored in the printer. For information on printing stored jobs, see page 67. B710, B720, B730 User’s Guide > 46...

  • Page 47: Configuration\ Page Counts Menu

    0% to 100% (percentage of toner remaining.) Configuration\ Network Menu For setting printer network parameters. • Printer Name • IP Address • Subnet Mask • Gateway Address • Network Address • Network Version B710, B720, B730 User’s Guide > 47...

  • Page 48: Configuration\ System Menu

    Network Summary Prints a report of the current Network settings. Print PCL Fonts Prints the PCL font list. Print PS Fonts Prints the Postscript font list. Print FX Fonts Prints the FX80 font list. B710, B720, B730 User’s Guide > 48...

  • Page 49: Menus\ Tray Configuration Menu

    Tray2 Paper size Letter, B5, A5, A6, Statement, Executive, C5 Envelope DL Envelope, Com10 Envelope, Monarch Envelope, Com9 Envelope, Oficio, Legal13, Legal14, A4, Custom Note: Tray2 Auto-Sense must be off to use this feature. B710, B720, B730 User’s Guide > 49...
  • Page 50 Note: Tray3 Paper Size must set to Custom to use this feature. Tray3 Y Dimen 5.83 - 11.00 - 14.00 inches (148 - 356 mm) Note: Tray3 Paper Size must set to Custom to use this feature Tray4 Auto-sense B710, B720, B730 User’s Guide > 50...
  • Page 51 Note: Tray4 Paper Size must set to Custom to use this feature Tray4 5.83 - 11.00 - 14.00 inches Y Dimen (148 - 356 mm) Note: Tray4 Paper Size must set to Custom to use this feature B710, B720, B730 User’s Guide > 51...

  • Page 52: Menus\ Sys Config Menu

    0 to 15, Default is 8 Tray4 Y Adjust 0 to 15, Default is 8 Duplex X Adjust 0 to 15, Default is 8 Duplex Y Adjust 0 to 15, Default is 8 Hex Dump Enable, Disable B710, B720, B730 User’s Guide > 52...

  • Page 53: Admin Menus

    <2> button 3 times in rapid succession. To enter a “2”, press the numeric <2> button 4 times in rapid succession. To go back a digit, press <Back>. When all desired characters have been entered, press <Enter>. B710, B720, B730 User’s Guide > 53...

  • Page 54: Admin\ Network Menu

    100 Base-T Full, 100 Base-T Half, 1000 Base-T Full, 1000 Base-T Half PS Protocol ASCII, RAW HTTP Port 1 - 9999, Default is 80 Netware Frame Auto-Sense, 802.3, Ethernet II, 802.2 SNAP, 802.2 B710, B720, B730 User’s Guide > 54...

  • Page 55: Admin\ Wireless Setup

    Choose from list of remembered nets IP Address Set Manual, * Automatic IP Address IP Address Displayed Subnet Mask Display of Subnet Mask Gateway Address Display of Gateway Address Factory Default Set Wireless Factory Defaults B710, B720, B730 User’s Guide > 55...

  • Page 56: Admin\ Print Menu

    Toner Save Mode ON, OFF Orientation Portrait, Landscape Lines Per Page 5 to 128, Default is 60 Separator Page Off, Tray 1, Tray 2, Tray 3, Tray 4 White Page Skip Enable, Disable B710, B720, B730 User’s Guide > 56...

  • Page 57: Admin\ Pcl Emulation Menu

    0000 to 9999, Default is 0004 PCL Tray3 ID# 0000 to 9999, Default is 0005 PCL Tray4 ID# 0000 to 9999, Default is 0006 PCL Auto ID# 0000 to 9999, Default is 0007 B710, B720, B730 User’s Guide > 57...

  • Page 58: Admin\ Fx Emulation Menu

    0 inch, 0.1 inch, 0.2 inch ...1.0 inch Fit To Letter Disable, Enable Text Height Same, Diff Admin\ Parallel Menu Default settings are in bold face type. Submenus Available Settings Parallel Enable, Disable Bi-Direction Enable, Disable PS Protocol ASCII, RAW B710, B720, B730 User’s Guide > 58...

  • Page 59: Admin\ Serial Menu

    Off, On RTS Error Off, On XON Ready/Busy Off, On XON On/Off Off, On XON Error Off, On DTR Polarity High, Low RTS Polarity High, Low Robust XON Off, On PS Protocol ASCII, RAW B710, B720, B730 User’s Guide > 59...

  • Page 60: Admin\ Usb Menu

    PM, Default is current hour Minute 0 - 59, Default is current minute Second 0 - 59 GMT Offset/Hours -12 through + 12, Default is 0 GMT Offset/Mins 0, 30 Daylight Savings On, Off B710, B720, B730 User’s Guide > 60...

  • Page 61: Admin\ User Flash Menu

    Reformats the User Flash. Flash Summary Prints a page containing information about the installed User Flash. Important! All files on the User Flash will be deleted if the Format User Flash function is selected. B710, B720, B730 User’s Guide > 61...

  • Page 62: Admin\ Disk Menu

    This selection will reformat the hard disk. Disk Summary Prints a page containing information about the installed hard disk. Important! All files on the hard disk will be deleted if the Format Disk function is selected. B710, B720, B730 User’s Guide > 62...

  • Page 63: Admin\ Compact Flash Menu

    Default settings are in bold face type. SubMenu Available Settings Start Spooling Spool and Print, Spool Only, Off Stop Spooling Yes, No Playback USB, Parallel, Serial, Network Delete User Flash, Disk, Compact Flash Destination User Flash, Disk, Compact Flash B710, B720, B730 User’s Guide > 63...

  • Page 64: Admin\ Job Accounting Menu

    Panel Enable, If enabled, all configuration changes Security Disable require the password. USB Drive Enable, If enabled, gives the printer the ability to Disable read and print files from a connected USB drive. B710, B720, B730 User’s Guide > 64...

  • Page 65: Print Features

    Press <On Line> to make sure the printer is not in "Power Save" mode. Plug the flash drive into the Host USB connector on the operator panel. B710, B720, B730 User’s Guide > 65...
  • Page 66 When ready, press <E > to process the file for printing. NTER After printing is complete, the printer will return to the [Ready to Print] state and you may remove the USB flash drive. B710, B720, B730 User’s Guide > 66...

  • Page 67: Printing A Job Stored In Memory

    Used to store a document in the printer for printing at a later time which you specify. See the Help screens in the printer driver for information on using it to store documents in the printer. B710, B720, B730 User’s Guide > 67...

  • Page 68: Storing A Job In The Printer

    To go back a digit, press <B > (left arrow). When all 6 digits have been entered, “Select Jobs” displays. Stored jobs associated with the PIN value appear on the display. B710, B720, B730 User’s Guide > 68...

  • Page 69: Deleting A Stored Document

    With Print Jobs Menu highlighted, press <Enter>. Use the printer’s keypad to enter your 6-digit password. Press <Enter>. Use the up and down arrow keys to highlight the job you wish to delete. Press <Cancel>. B710, B720, B730 User’s Guide > 69...

  • Page 70: Printing On Banners

    Banners up to 35.4 inches (900 mm) long by up to 8.5 inches (216 mm) wide can be printed from Tray 1. Loading Banner Paper Pull out Tray 1 and place it on a flat surface. If installed, remove the lid. B710, B720, B730 User’s Guide > 70...
  • Page 71 If the base plate of the paper tray is raised, push it down. Slide the left and right lock tabs in the paper tray outwards to unlock them. B710, B720, B730 User’s Guide > 71...
  • Page 72 Hold the grip of the paper tray and pull its extendable part to the front until it reaches its maximum. Squeeze the right width guide (1) and slide it to the banner width. B710, B720, B730 User’s Guide > 72...

  • Page 73: Direct Printing Of Pdf Files

    To print PDF files directly, you can send the PDF using any method of file transmission such as DOS Copy or using a utility to send it directly to Port 9100 on a TCP connected printer. You can also use the Oki PC based utility for printing PDF files directly to the printer.

  • Page 74: Printing Via Electronic Mail / E-Mail Printing

    To use the E-mail Printing feature, you need to configure server settings (such as SMTP and POP3 servers) on your network environment. Note Wrong e-mail environment settings may cause disruptions in your network. Always ask your network administrator to configure e-mail environment settings. B710, B720, B730 User’s Guide > 74...

  • Page 75: Attachments That Can Be Sent

    > A maximum 31 documents can be attached. Enter the printer’s e-mail address in the address column. Send the e-mail. The printer will print the e-mail automatically after receiving it. B710, B720, B730 User’s Guide > 75...

  • Page 76: Points To Note When Sending E-Mails

    SMTP. Detailed adjustments with the provider are required in such cases. • When setting up the e-mail configuration in an environment where MTA support is set up in private segments, match the operating configuration. B710, B720, B730 User’s Guide > 76...

  • Page 77: Barcode Printing

    • Interleaved 2 of 5 • UPC/EAN • Postnet Supported Software-Generated Bar Codes • UPC/EAN • Code 128 • EAN/UCC 128 • PostNet • Interleaved 2 of 5 • Code 39 • Codabar • Code93. B710, B720, B730 User’s Guide > 77...

  • Page 78: Driver-Set Print Features

    Without collating selected, the unit will print the total number of copies of each page before proceeding to the next page. B710, B720, B730 User’s Guide > 78...

  • Page 79: 2-Sided Printing/Duplex

    Fit to Page This allows you to scale the document to fit the paper size being used. Note This setting is unavailable if you have chosen a document style of N-Up or Pamphlet. B710, B720, B730 User’s Guide > 79...

  • Page 80: N-Up Printing (Multiple Pages To A Single Sheet)

    Poster Print prints the document to the edges of the paper with no border and breaks the document up into multiple pages. The pages can then be placed together, edge-to- edge, to create a large version of the printed page. B710, B720, B730 User’s Guide > 80...

  • Page 81: Job Offset

    • Toner Save: This prints everything with less print density. Font Substitution This feature allows you to substitute TrueType fonts with printer fonts. You can also set the TrueType font output type. B710, B720, B730 User’s Guide > 81...

  • Page 82: Watermark

    You can view these by clicking on their name in the Watermark Pane of the Watermark Window. You can edit their settings or the settings of any configured watermark by clicking the Edit button. B710, B720, B730 User’s Guide > 82...

  • Page 83: The Embedded Web Server (Ews)

    To access the EWS, you need the printer’s IP address. The IP address is located in the Menu Map on the first page under the heading “Network” (to print a Menu Map, see page 44). B710, B720, B730 User’s Guide > 83...
  • Page 84 The EWS home page for the Model B730 printer is shown below. The various functions are accessed through the menu on the left side of the page. B710, B720, B730 User’s Guide > 84...

  • Page 85: Troubleshooting

    Doing so can cause injuries or burns. Turn off the printer immediately, and contact your dealer for service. A Top Cover B Back Cover (Optional) Duplex Unit Cover (Optional) Offset Catch Tray Cover B710 B720 B730 User’s Guide > 85...

  • Page 86: Paper Jams Inside Cover A

    Paper Jams Inside Cover A If the optional offset catch tray is installed, lift it out of the way. B710 B720 B730 User’s Guide > 86...
  • Page 87 Open Cover A. Holding the drum/toner cartridge by the grip, remove it from the printer (1). B710 B720 B730 User’s Guide > 87...
  • Page 88 Turn the roll (2) and remove any jammed paper inside. Put the drum/toner cartridge back in the printer. B710 B720 B730 User’s Guide > 88...
  • Page 89 If installed, lower the offset catch tray to its original position. Caution If you continue to print with the offset catch tray folded, this may cause a paper jam. Always use the printer with the tray open. B710 B720 B730 User’s Guide > 89...

  • Page 90: Removing Jams Inside The Paper Tray(S)

    Removing Jams Inside the Paper Tray(s) Pull out all paper trays and remove any wrinkled paper. B710 B720 B730 User’s Guide > 90...
  • Page 91 Examine the inside of the printer and remove any jammed pieces of paper. Push the paper tray(s) completely back into the printer. B710 B720 B730 User’s Guide > 91...
  • Page 92 Open and close cover A. Doing this will clear the error message. B710 B720 B730 User’s Guide > 92...

  • Page 93: Paper Jams Inside Cover B

    Paper Jams Inside Cover B Remove the rear tray. WARNING! The fuser unit is hot. You may get burned if you touch it directly. B710 B720 B730 User’s Guide > 93...
  • Page 94 B (1). Then open the cover of the fuser unit (2),indicated by a small green label with a black star, and remove any jammed paper. Close the fuser unit and Cover B. Replace the rear tray. B710 B720 B730 User’s Guide > 94...

  • Page 95: Paper Jams Inside Cover C: Duplex Unit

    Paper Jams Inside Cover C: Duplex Unit Remove the rear tray. B710 B720 B730 User’s Guide > 95...
  • Page 96 Push up the lever shown in the diagram to open the cover. Then remove the jammed paper. Close the cover and replace the rear tray. B710 B720 B730 User’s Guide > 96...

  • Page 97: Paper Jams Inside Cover D: Offset Catch Tray

    Paper Jams Inside Cover D: Offset Catch Tray Open the Offset Catch Tray cover and pull out the jammed paper. Close the cover. B710 B720 B730 User’s Guide > 97...

  • Page 98: When Problems Occur

    The power cord is Connect the printer to a power connected to a power outlet with a suitable voltage outlet with incorrect and current rating. See the voltage. label on the printer. B710 B720 B730 User’s Guide > 98...
  • Page 99 EADY light is not Is the interface Check the port status of the configured? interface. The computer Check the computer environment is not environment, such as the correctly set up. printer driver. B710 B720 B730 User’s Guide > 99...
  • Page 100 TrueType font settings to printing for [Font Substitution] different printer fonts? on the [Setup] tab of the from what printer driver. See the Online Help for the displayed printer driver on the screen. B710 B720 B730 User’s Guide > 100...
  • Page 101 Are the paper tray Set the length guide and the of printed guides set in the correct right width guide in the correct document positions? positions. is missing. See page 22. Text is reduced. B710 B720 B730 User’s Guide > 101...
  • Page 102 Paper is fed in more Remove the paper in the feed than 1 sheet at a time. tray, fan it, then load it again. Replenish paper only when all the sheets in the tray are used B710 B720 B730 User’s Guide > 102...
  • Page 103 Are there foreign Turn off the power and remove objects inside the any foreign objects inside the printer? printer. If the object cannot be removed unless the printer is disassembled, contact service. B710 B720 B730 User’s Guide > 103...

  • Page 104: When The Print Quality Is Poor

    The paper feed rout contains excess toner. Print a equal intervals. few pages to remove the excess toner. The drum/toner cartridge is defective or damaged. Replace with a new drum/toner cartridge. See page 119. B710 B720 B730 User’s Guide > 104...
  • Page 105 This may be due to breakdown of high voltage power. text. Contact service. The paper is damp. Replace with paper from a new ream. The paper used is not suitable. Load the correct type of paper. See pages 24 and 40. B710 B720 B730 User’s Guide > 105...
  • Page 106 Load the correct type. are not printed See pages 28 and 32. clearly. Check that the paper type on the printer driver or the control panel is correctly set. B710 B720 B730 User’s Guide > 106...

  • Page 107: Error Messages (Alphabetical Order)

    Code FLASH Error Defective Code Flash - user forced into Firmware Upgrade. Command Format Bad command format. Completed Display for the files status. Cover Open Recovery action displayed when cover is open B710 B720 B730 User’s Guide > 107...
  • Page 108 Install/Reset Recovery message displayed for ROS failure. Call for service. Load Paper Un-specific “Load Paper” prompt. Load Paper Tray 1 A user prompt that paper needs to be put into Tray 1. B710 B720 B730 User’s Guide > 108...
  • Page 109 Tray 4 is low on paper. Paper Out Tray 1 Tray 1 has no paper Paper Out Tray 2 Tray 2 has no paper Paper Out Tray 3 Tray 3 has no paper B710 B720 B730 User’s Guide > 109...
  • Page 110 The file format used on the installed USB Flash Not Supported Drive is not supported. User FLASH String used to describe FLASH used for USER storage. Waiting Printer has completed processing data, but has not detected end-of-job. B710 B720 B730 User’s Guide > 110...
  • Page 111 Message Condition/Reason/Action Warming Up Displayed when printer is “Warming Up”. Write Status display for file status “Write xx” (where xx is percentage received). B710 B720 B730 User’s Guide > 111...

  • Page 112: Network Related Problems

    Print instructions from “Unable to print None (Printing will multiple computers (NetworkError)” is be resumed are sent to the printer displayed. automatically). at the same time. B710 B720 B730 User’s Guide > 112...
  • Page 113 [Pause] from (example: C drive) with the [Documents] Windows< Select menu of the [Properties] from the [Printers] window to menu displayed and enable printing to then check available restart. free space. B710 B720 B730 User’s Guide > 113...

  • Page 114: For Windows Nt 4. 0/Windows 2000/Windows Xp

    The transport protocol Check the selected Select the same is different from that transport protocol. transport protocol as of the computer. that of the computer. B710 B720 B730 User’s Guide > 114...

  • Page 115: Using Printer Web Page

    The new settings were Is the entered value correct? not reflected by clicking If an invalid value is entered, it will be the [Submit] button. automatically changed to a value within the range. B710 B720 B730 User’s Guide > 115...
  • Page 116 Are the user name and password correct? button prompts Enter the correct user name and password. messages such as “no data” or “the server has Turn the printer off, then on. g returned invalid or unrecognizable response”. B710 B720 B730 User’s Guide > 116...

  • Page 117: E-Mail Related Problems

    • Are the items to be notified set correctly? • Are the destination e-mail addresses entered correctly? Are the SMTP server and POP server working correctly? Check with your network administrator. B710 B720 B730 User’s Guide > 117...

  • Page 118: Routine Maintenance

    • If you continue to print with a worn-out drum/toner cartridge, it may affect the functions of this printer, such as the print quality. • You can set whether to stop printing when the drum/ toner cartridge is due for replacement. B710 B720 B730 User’s Guide > 118...

  • Page 119: Replacing The Drum/Toner Cartridge

    It is recommended to use the drum/toner cartridge within 1 year after opening it. Replacing the Drum/Toner Cartridge If the optional offset catch tray is installed, lift it out of the way. Turn the printer off. B710 B720 B730 User’s Guide > 119...
  • Page 120 Remove any output paper and open cover A. Caution! Do not touch any parts inside the printer. Hold the drum/toner cartridge by the grip and pull it out slowly. Discard it in accordance with local regulations. B710 B720 B730 User’s Guide > 120...
  • Page 121 • If the toner is not evenly spread out, the print quality may be reduced. Also, there may be operating noise or the interior of the cartridge may be damaged during operation. • Do not touch the surface of the photosensitive drum. B710 B720 B730 User’s Guide > 121...
  • Page 122 • After the seal has been pulled out, do not shake or bump the drum/toner cartridge. Hold the drum/toner cartridge by the grip and insert it into the slot inside the printer. B710 B720 B730 User’s Guide > 122...
  • Page 123 Caution If you continue to print with the offset catch tray up, this may cause a paper jam. Always use the printer with the tray down. 10. Turn the printer back on. B710 B720 B730 User’s Guide > 123...

  • Page 124: Printing Reports/Lists

    • Print PCL Fonts • Print PS Fonts • Print FX Fonts With the report highlighted, press <Enter>. Execute appears. Press <Enter> to print the report. The printer returns to the Ready to Print state. B710 B720 B730 User’s Guide > 124...

  • Page 125: Checking The Printer Status Via E-Mail

    Service call required Settings for Mail Notice Service To use the Mail Notice Service, settings on the network and e-mail environment are required. Check with your network administrator whether these settings are completed. B710 B720 B730 User’s Guide > 125...

  • Page 126: Setting The E-Mail Environment (At This Printer)

    For details, refer to E-mail Settings POP3 Server Address, “Environment Settings POP3 Server Check for E-mail Printing” on Interval, POP User page 74. Name, POP User Pass- word, SMTP Sending Authentication, SMTP Server Address B710 B720 B730 User’s Guide > 126...

  • Page 127: Cleaning The Printer's Exterior

    • Do not spray the detergent directly on the printer. The liquid detergent may enter the printer through a gap and cause problems. • Never use cleaning agents other than water or neutral detergent. B710 B720 B730 User’s Guide > 127...
  • Page 128 Wipe the parts with a wet but well-wrung soft cloth, then wipe it dry with another soft cloth. For stubborn stains, moisten a soft cloth with a small amount of neural detergent, and gently wipe the stain off. B710 B720 B730 User’s Guide > 128...

  • Page 129: Cleaning The Printer's Interior

    Generally, this should be done about every 100,000 impressions, but may need to be done more often if you are using paper which gives off a lot of paper dust. B710 B720 B730 User’s Guide > 129...

  • Page 130: Procedure For Removing And Cleaning The Feed Rollers

    (3). Wipe the rubber parts with a wet but well-wrung soft cloth. Hold the roller with the short tab (1) to the right and slowly push it back onto the shaft. B710 B720 B730 User’s Guide > 130...

  • Page 131: First, Clean The Rollers Inside Of Printer

    First, Clean the Rollers Inside of Printer If the optional offset catch tray is installed, lift it out of the way. Turn the printer off. B710 B720 B730 User’s Guide > 131...
  • Page 132 Open Cover A. Hold the drum/toner cartridge by the grip and remove it. Set it on a piece of paper to keep it from dirtying the tabletop. B710 B720 B730 User’s Guide > 132...
  • Page 133 Locate and clean the feed rollers (see cleaning procedure on page 130). Hold the drum/toner cartridge by the grip and insert it into the printer. B710 B720 B730 User’s Guide > 133...

  • Page 134: Next, Clean The Tray Rollers

    Close cover A securely. If installed, lower the offset catch tray to its original position. Next, Clean the Tray Rollers Pull the paper trays out of the printer. B710 B720 B730 User’s Guide > 134...
  • Page 135 If you do NOT have any optional paper trays installed, push the paper trays back into the printer and turn the printer back on. B710 B720 B730 User’s Guide > 135...

  • Page 136: If You Have Optional Tray(S) Installed, Clean The Tray Module Roller(S)

    Illustration 1 below is a view of the optional tray module removed from the printer to illustrate the location of the feed rollers. Follow the procedure on page 130 to remove and clean the feed roller for each optional tray installed. B710 B720 B730 User’s Guide > 136...
  • Page 137 Push the paper trays back into the printer and turn the printer back on. B710 B720 B730 User’s Guide > 137...

  • Page 138: When Moving The Printer

    If these are not fixed securely to the printer, they may fall to the ground and cause injuries. Press the power switch of this printer to the <O> position to switch the power off. B710 B720 B730 User’s Guide > 138...
  • Page 139 Keep the paper wrapped and away from humidity and dirt. Push the paper tray completely into the printer. Open cover A. Important! Do not touch parts inside the printer. Hold the drum/toner cartridge by the grip and pull it out slowly. B710 B720 B730 User’s Guide > 139...
  • Page 140 Close cover A securely. Lift the printer and move it gently. Note If the printer is to be moved over a long distance, pack it inside a box. B710 B720 B730 User’s Guide > 140...
  • Page 141 1F:ISO69 French 6N:ISO L6 9U:WIN3.0 Latin1 2019Z:WIN3.1 HEB 2U:ISO2 IRV 15Y:HP ZIP 3S:ISO10 S/F 9R:WIN3.1 CYR 0K:ISO14 JASCII 3R:PC-866 4S:ISO16 PORTUG 2042Z:WIN3.1GRK 0F:ISO25 FRENCH 2041Z:PC-869 2K:ISO57 CHINESE 2031Z:PC-855 1D:ISO61 NOR.V2 579L:WINGDINGS 5S:ISO84 PORTUG 19M:SYMBOL B710, B720, B730 User’s Guide > 141...

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