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Helpdesk / Technical Support Details
Swann Technical Support
All Countries E-mail: tech@swannsecurity.com
Telephone Helpdesk
USA toll free
1-800-627-2799
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
1-800-627-2799 (Option 1)
(M-F, 9am-5pm US PT)
See http://www.worldtimeserver.com for information on time zones and the current time in
Melbourne, Australia compared to your local time.
Warranty Information
Swann Communications USA Inc.
Swann Communications
12636 Clark Street
Unit 13, 331 Ingles Street,
Santa Fe Springs CA 90670
Port Melbourne Vic 3207
USA
Swann Communications warrants this product against defects in workmanship and material for a period of
one (1) year from it's original purchase date. You must present your receipt as proof of date of purchase for
warranty validation. Any unit which proves defective during the stated period will be repaired without charge
for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight
charges incurred to send the product to Swann's repair centres. The end user is responsible for all shipping
costs incurred when shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising from the use of
or the inability to use this product. Any costs associated with the fitting or removal of this product by a
tradesman or other person or any other costs associated with its use are the responsibility of the end user.
This warranty applies to the original purchaser of the product only and is not transferable to any third party.
Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the
device will render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by
local laws, regulations and legal rights will take precedence.
© Swann Communications 2011
FCC Verifi cation
This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
WARNING: Modifi cations not approved by the party responsible for compliance could void user's authority to
operate the equipment.
AUSTRALIA toll free
1300 138 324
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
NEW ZEALAND toll free
0800 479 266
UK
0203 027 0979
Swann Communications LTD.
Stag Gates House
63/64 The Avenue
SO171XS
United Kingdom
PRO-690 Dome
English
M690CAM150411E
1
1

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Summary of Contents for Swann PRO-690

  • Page 1 Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
  • Page 2: Before You Begin

    Before You Begin Technical Specifications Video FCC Verifi cation: Image Sensor 1/3” CCD NOTE: This equipment has been tested and found to comply with the limits for Video Quality 600 TV Lines Class B digital device, pursuant to part 15 of the FCC Rules. These limits are de- Number of Effective Pixels NTSC: 768 x 494...
  • Page 3: Table Of Contents

    DVR will interpret the change as movement. Turn off Overview Motion Detection on your DVR if you are using the PRO-690 in Cruise Mode. Package Contents Problem: I cannot control the PTZ features of the camera.
  • Page 4: Overview

    – a combination of a high quality CCD image sensor mounted in a contained dome with the option to pan fully 360º. The PRO-690 can be confi gured to automatically return to it’s master Preset Point, Nothing will be out of sight for long! the “Home Point”.
  • Page 5: Layout Of The Camera And Ptz Controller

    Enter the applicable numerical code for the function you wish to execute. 1. Wall-Mount Arm nt Arm For mounting the PRO-690 Dome to a wall, post or similar vertical surface. • Press ENTER to confi rm and execute the function.