Honeywell Dolphin 9900 User Manual

Honeywell Dolphin 9900 User Manual

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User's Guide

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Summary of Contents for Honeywell Dolphin 9900

  • Page 1 ® Dolphin 9900 Mobile Computer ® with Windows Mobile User’s Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
  • Page 3: Table Of Contents

    Table of Contents Chapter 1 - Agency Information Label Locations ........................1-1 Approvals by Country ......................1-1 R&TTE Compliance Statement—802.11b/g, Bluetooth, and/or GSM ......... 1-1 Laser Safety Label....................... 1-2 LED Safety Statement ......................1-2 Infrared LED Safety Statement.................... 1-2 UL and cUL Statement ......................1-2 Dolphin RF Terminal—802.11b/g, Bluetooth, and/or GSM ..........
  • Page 4 Image Engine Specifications ....................4-1 Supported Bar Code Symbologies ..................4-2 Decoding ..........................4-3 To Decode a Bar Code ....................4-3 Scanning Position Options..................... 4-4 Capturing Images ........................ 4-5 Taking an Image ......................4-5 Uploading Images......................4-6 Chapter 5 - Using Dolphin Keyboards Keyboard Options........................
  • Page 5 Using Infrared ........................7-2 IrDA Port Location ......................7-2 Sending Data ......................... 7-2 Receiving Data ......................7-3 Connections Manager ......................7-4 To Access the Connections Manager................7-4 Task Tab........................7-4 Advanced Tab........................ 7-5 Dolphin Wireless Manager ....................7-6 Dolphin Wireless Manager Window................7-6 Enabling the Radios.......................
  • Page 6 Assisted GPS Support....................... 10-1 Powering the GPS Module ....................10-1 Communication Ports ......................10-1 Selecting the Port ......................10-1 COM7 .......................... 10-2 GPS Intermediate Driver....................10-2 GPS Demo ........................10-2 Chapter 11 - Dolphin HomeBase Device Overview..........................11-1 Parts and Functions......................11-2 Power ..........................
  • Page 7 Overview..........................14-1 Parts and Functions......................14-2 Supplying Power........................ 14-3 Inserting and Removing Battery Packs ................14-4 Charging Batteries......................14-4 Using the Battery Analyzer ....................14-5 Mounting..........................14-6 Desk Mounting......................14-6 Troubleshooting......................... 14-8 Chapter 15 - Customer Support Product Service and Repair....................15-1 Technical Assistance......................
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  • Page 9: Label Locations

    Agency Information Label Locations Dolphin 9900 terminals meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your Dolphin terminal.
  • Page 10: Laser Safety Label

    R&TTE Directive. In addition, this product complies to 2006/95/EC Low Voltage Directive when supplied with the recommended power supply. Honeywell shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.
  • Page 11: Dolphin Rf Terminal-802.11B/G, Bluetooth, And/Or Gsm

    Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. For European Community Users Honeywell complies with Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE).
  • Page 12 The crossed out wheeled bin symbol informs you that the product should not be disposed of along with municipal waste and invites you to use the appropriate separate take-back systems for product disposal. If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste administration.
  • Page 13: Chapter 2 - Getting Started

    Getting Started Out of the Box Verify that the carton contains the following items: • Dolphin 9900 mobile computer (the terminal) • Main battery pack (7.4v Li-ion) • Microsoft Getting Started CD • Quick Start Guide Note: If you ordered accessories for your terminals, verify that they are also included with the order.
  • Page 14 Step 2. Charge the Main and Backup Batteries The power supply for Dolphin terminals consists of two types of battery power: the main battery pack installed on the back panel and the backup battery that resides inside the terminal. The main battery powers the terminal. The internal backup battery charges off the main battery and maintains the application data stored in RAM memory for up to 30 minutes when the terminal’s main battery pack is completely discharged or removed.
  • Page 15: Today Screen

    Today Screen After the Dolphin terminal initializes the first time, you see the Today screen. You can also display the Today screen anytime by tapping and then Today. Start Navigation Bar The Navigation bar is located at the top of the screen that displays the active program and current time. It also provides access to the Start menu, which allows you to open programs and access the system settings.
  • Page 16: Icons In The Navigation Bar

    Icons in the Navigation Bar Indicator Meaning The terminal could not synchronize data with the workstation via ActiveSync New e-mail or text message (SMS) New voicemail New instant message Ringer off Voice call Voice call in progress Calls are forwarded Call on hold Missed call Data call in progress...
  • Page 17 Icons in the Navigation Bar Indicator Meaning EDGE connected Roaming Radio is disabled The radio is not connected to a network Radio connected No radio signal The terminal is searching for a signal Radio signal strength Wi-Fi on Wi-Fi data call Pending alarm Bluetooth Dolphin®...
  • Page 18: Pop-Up Menus

    Pop-Up Menus With pop-up menus, you can quickly choose an action for a selected item. To access a pop-up menu, tap and hold the stylus on the item name of the action you want to perform the action. When the menu appears, lift the stylus, and tap the action you want to perform.
  • Page 19: Chapter 3 - Hardware Overview

    Hardware Overview Standard Configurations Dolphin 9900 come in several standard configurations. WLAN & WPAN • Microsoft Windows Mobile 6.0 Classic • Intel XScale PXA27x 624 MHz • 256MB RAM X 1GB Flash • Two in-mold, hard-top keyboard options • 2500mAh extended life main battery •...
  • Page 20: Peripherals

    Dolphin QuadCharger Device ™ The Dolphin QuadCharger device is a 4-slot charging station for Dolphin 9900 li-ion battery packs. The 4th slot features a battery analyzer that completely resets and re-calibrates a battery and displays its resulting capacity. For more information, see...
  • Page 21: Accessories

    Accessories The following items are sold separately and enhance the capabilities of your Dolphin terminal. Note: When using accessories where the terminal is worn on the body, the terminal’s touch panel must face away from the body. Dolphin Mobile Charger The Dolphin Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC power source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle.
  • Page 22: Front Panel Features

    Front Panel Features Front Speaker Touch Panel Display SCAN Key Navigation Keys Recessed Keyboard I/O Connector 3 - 4 Rev C Dolphin® 9900 Mobile Computer 10/30/08 User’s Guide...
  • Page 23 Front Speaker The integrated speaker that sounds audio signals as you scan bar code labels and enter data. The operating frequency range is 500Hz at 71 dB up to 80 dB. I/O Connector I/O Connector on page 3-10. The light emitting diode (LED) located at the top of the LCD display flashes and illuminates during resets and scanning/imaging.
  • Page 24: Back Panel Features

    Back Panel Features Image Engine Window Rear Speaker IrDA Port Stylus Slot Fastener for the Stylus Tether Fastener for the Stylus Tether Battery Well Microphone 3 - 6 Rev C Dolphin® 9900 Mobile Computer 10/30/08 User’s Guide...
  • Page 25 Battery Well The Battery Well is a recessed area on the back panel that holds the Li-ion battery pack. For more information, see Batteries on page 3-14. Fastener for the Stylus Tether Stylus tethers can be purchased separately to help you keep the stylus attached to the terminal when not in the slot to prevent loss.
  • Page 26: Side Panels

    Side Panels The left and the right side panels contain different features. Left Side Features Audio Jack (2.5mm) Memory Card Door Memory Card Door This door provides user access to the industry-standard SD memory interface. You can open this door to insert SD memory cards to expand the terminal’s memory capacity. When this door is fastened securely and properly, the memory interface is sealed against moisture and particle intrusion, read/write data is stored securely, and the terminal’s environmental rating is preserved;...
  • Page 27: Installing A Memory Card

    Installing a Memory Card 1. Press Blue + Backlight key to put the terminal in suspend mode; see Suspend Mode on page 2-11. 2. Remove the battery. 3. Place the terminal on a flat, secure surface with the keyboard face-down. 4.
  • Page 28: Bottom Panel Features

    The mechanical connector also provides power out (to peripheral devices) 5V at 500mA. This means that, with the proper Honeywell cable, the terminal can power another device. By default, power out is disabled. To enable power out, alter the registry as follows:...
  • Page 29: Activesync Communication

    ActiveSync Communication To synchronize, ActiveSync 4.5 or higher must be installed and configured for the appropriate communication type on the host workstation and the Dolphin terminal. Dolphin terminals ship with ActiveSync already installed. Therefore, if ActiveSync is already installed on the host workstation, you just need to connect the Dolphin terminal to the host workstation (via Dolphin peripheral) to initiate communication.
  • Page 30 Setting Up the Host Workstation Verify that ActiveSync is configured to use the appropriate communication type by clicking File > Connection Settings. For USB communication, check For RS-232 communication, connect to COM1. Allow USB connections. Note: You can have both USB and RS-232 selected in the software without affecting processing. However, your hardware setup should use only RS-232 or USB, not both.
  • Page 31: Using The Touch Panel

    Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than 0.8mm. Use of the Honeywell stylus included with the terminal is recommended at all times.
  • Page 32: Batteries

    • Dolphin ChargeBase Device (see page 13-1) • Dolphin Net Base (Please see the Dolphin Net Base Quick Start Guide on www.honeywell.com/aidc.) • Dolphin Mobile Charger When the Li-ion battery is not installed in the terminal: • Place the battery pack in the Dolphin QuadCharger device (see page 14-4) •...
  • Page 33: Internal Backup Battery

    • Although your battery can be recharged many times, it will eventually be depleted. Replace it after the battery is unable to hold an adequate charge. • If you are not sure the battery or charger is working properly, please send it to Honeywell International or an authorized service center for inspection.
  • Page 34: Checking Battery Power

    You can reset the Value Data from 0 (no warning) to 99 (would nearly always warn). 4. Tap OK to save changes. For more information about the RegEdit Power Tool, refer to the Dolphin Power Tools User’s Guide available for download at www.honeywell.com/aidc. Checking Battery Power Tap Start > Settings > System tab > Power.
  • Page 35: Resetting The Terminal

    Resetting the Terminal There are two types of system resets: a soft and a hard reset. Soft Reset (Warm Boot) A soft reset re-boots the device without losing RAM data. You would perform a soft reset when • the terminal fails to respond. •...
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  • Page 37: Chapter 4 - Using Scan Image Engine

    Using Scan Image Engine Overview The Dolphin terminal houses a compact image engine that instantly reads popular 1D and 2D bar codes and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image engine can also capture digital images, such as signatures and pictures of damaged inventory. Engine Options Image Capture Aiming...
  • Page 38: Supported Bar Code Symbologies

    Supported Bar Code Symbologies Symbology Type Symbology Name 1D Symbologies Codabar ISBT 128 Code 3 of 9 Matrix 2 of 5 Code 11 Code 32 Pharmaceutical (PARAF) Plessey Code 93 PosiCode Code 128 Straight 2 of 5 IATA EAN with Add-On Straight 2 of 5 Industrial EAN with Extended Coupon Code Telepen...
  • Page 39: Decoding

    Decoding The terminal supports two types of image decoding for use in various bar code reading and imaging applications: full-area imaging and Advanced Linear Decoding (ALD). Full-Area Imaging Full-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes, OCR, signature capture, and picture taking.
  • Page 40: Scanning Position Options

    Scanning Position Options The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit whereas symbologies with larger bars or elements (mil size) should be read farther from the unit.
  • Page 41: Capturing Images

    Capturing Images The image-capture process is an intuitive, split-second operation for experienced users. By following the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environments. Image Preview When the imaging process is initiated, the touch screen displays a preview of the object.
  • Page 42: Uploading Images

    5300 High-Vis Aiming Pattern If your Dolphin terminal is configured with the 5300 imager, you can enable the aiming pattern for imaging in the Imaging Demo. 1. Tap Start > Demos > Imaging Demo > Setup menu > Aimer. 2. The aiming pattern is now enabled for imaging. Uploading Images Image files can be uploaded to a host workstation via Microsoft ActiveSync and a Dolphin communication peripheral or your wireless radio connection.
  • Page 43: Keyboard Options

    Using Dolphin Keyboards Keyboard Options There are two available keyboards: 43-Key Alpha/Numeric Keyboard 56-Key Full Alpha/Numeric Keyboard SCAN SCAN SEND SEND BKSP ‘ START START START CTRL All Keyboards Contain the Following: • Backlit for easy viewing in various lighting conditions. •...
  • Page 44: Using The Function Keys

    Using the Function Keys Name Function Backlight Turns the keyboard backlight on and off. Backspace Moves the cursor back one space each time the key is pressed. If you are BKSP typing text, it deletes the previous character each time it is pressed. (BKSP) Delete Deletes the next character forward each time the key is pressed.
  • Page 45: Using The Navigation Keys

    Using the Navigation Keys Located in the center of each keyboard for easy access with either hand, the navigation keys navigate the cursor through application screens. Button Function Moves the cursor up one row or line. & Moves the cursor down one row or line. Raises the volume.
  • Page 46: Sticky Key Functionality

    Sticky Key Functionality Dolphin 9900 terminals support sticky key functionality for the CTRL key, which means that you don’t have to press and hold the CTRL key when you press the next key. Instead, just tap CTRL and then the next key.
  • Page 47: 43-Key Alpha/Numeric Keyboard

    43-Key Alpha/Numeric Keyboard SCAN key Navigation keys Power key Escape key SCAN Backlight key Tab key Enter key NUM Lock key SEND NUM Lock Pad NUM Lock Indicators ‘ Space key Backspace key START START CTRL Blue Red Modifier keys Number Lock (NUM) The Number Lock key enables you to toggle between the alpha and numeric modes.
  • Page 48: 43-Key Keyboard Combinations

    43-Key Keyboard Combinations Alpha Alpha Shift NUM Lock NUM Shift BLUE - (minus) _ (underscore) & = (equals) . (period) > , (comma) < + (plus) ; (semi-colon) : (colon) ‘ (apostrophe) / (forward slash) * (asterisk) # (pound) \ (backslash) Start menu BKSP BKSP...
  • Page 49 43-Key Keyboard Combinations Alpha Alpha Shift NUM Lock NUM Shift BLUE Down arrow down down down Volume down Page down Shift Shift Shift Send (a phone call) End (a phone call) Dolphin® 9900 Mobile Computer User’s Rev C 5 - 7 10/30/08 Guide...
  • Page 50: 56-Key Full Alpha/Numeric Keyboard

    56-Key Full Alpha/Numeric Keyboard SCAN key Navigation keys Power key Escape key SCAN Tab key Backlight key Enter key Shift key SEND Insert key Space key Backspace key BKSP Delete key START CTRL CTRL Blue Modifier keys 5 - 8 Rev C Dolphin®...
  • Page 51: 56-Key Keyboard Combinations

    56-Key Keyboard Combinations SHIFT BLUE & , (comma) < # (pound) . (period) > * (asterisk) + (plus) ; (semi-colon) [ (left bracket) ] (right bracket) " (quotes) - (minus) : (colon) ‘ (apostrophe) ? (question mark) ` (accent) / (forward slash) = (equal sign) ~ (tilde) _ (underscore)
  • Page 52 56-Key Keyboard Combinations SHIFT BLUE Start menu Up arrow Volume up Page up Down arrow Volume down Page down Send (a phone call) End (a phone call) Blue Toggle CAPSLOCK 5 - 10 Rev C Dolphin® 9900 Mobile Computer 10/30/08 User’s Guide...
  • Page 53: General Windows Keyboard Shortcuts

    General Windows Keyboard Shortcuts Press these keys, To… CTRL + C Copy CTRL + X CTRL + V Paste CTRL + Z Undo DELETE Delete CTRL + Right Arrow Move the insertion point to the beginning of the next word. CTRL + Left Arrow Move the insertion point to the beginning of the previous word.
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  • Page 55: Chapter 6 - System Settings

    System Settings Overview Customized settings are available on the Start menu. Tap Start > Settings and settings screen opens displaying the Personal tab. Settings consists of three tabs: Personal, System, and Connections. Personal Tab System Tab Connections Tab Description See Page Personal Customizes buttons, set SIP options, and Personal Tab...
  • Page 56: Personal Tab

    Personal Tab To access the Personal tab, go to Start > Settings. The screen opens displaying the Personal tab. Icon Description See Page Buttons Program the side buttons to perform specific Buttons on page 6-3. tasks. Input Customizes the SIP (soft input panel). Input on page 6-4.
  • Page 57: Buttons

    Buttons setting are active. For more information about the HotKeys Power Tool, refer to the Dolphin Power Tools User’s Guide, which is available for download from the web at www.honeywell.com/aidc. Changing Buttons’ Assignments 1. After HotKeys is enabled, tap Start > Settings > Personal tab > Buttons Note: The buttons that appear on this window are the only buttons that can be programmed via the Buttons setting.
  • Page 58: Input

    Command Description <None> Nothing happens when the button is pressed. <OK/Close> Performs the same function as tapping OK on the screen. <Scroll Down> Scrolls down in the open application. <Scroll Left> Scrolls left in the open application. <Scroll Right> Scrolls right in the open application. <Scroll Up>...
  • Page 59: Menus

    Menus You can add existing programs you use often, such as File Explorer, to the Start menu for faster access. You are not installing the program, just allowing access to it from the Start menu. To add programs to the Start menu, you can use •...
  • Page 60 2. Tap and hold on the program, then tap Copy on the pop-up menu. 3. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. 4.
  • Page 61: System Tab

    System Tab The System tab enables you to verify and sometimes alter system parameters. To access the System tab, go to Start > Settings > System tab. Tap the appropriate icon to open that system setting. Icon See Page About About on page 6-8.
  • Page 62: About

    About The About system setting displays specific information about the terminal. It contains three tabs: Version Tab Displays the information about the software, operating system, and processor. Device ID Tab Displays the information the terminal uses to identify itself to other devices. It can be important to know this information if the Dolphin terminal is going to be part of a networked system of devices.
  • Page 63: Certificates

    Certificates Certificates shows you which certificates are recognized by the operating system. ClearType Tuner This system setting enables you to adjust the level ClearType font rendering by moving a slider. The sample text displays the setting results immediately. Of course, you must first enable ClearType font rendering to change the appearance of fonts on the screen;...
  • Page 64: Encryption

    Encryption Encryption gives you the option of encrypting files placed on storage cards to that those files cannot be read by any other device. Error Reporting Error Reporting gives you the option of enabling or disabling the error reporting function of Windows Mobile 6.
  • Page 65: Memory

    You cannot change the terminal’s memory allocation in the Memory system setting. To change the memory allocation, you need to use the SetRAM Power Tool (Start > Power Tools > SetRAM). For more details, please refer to the Honeywell Power Tools User’s Guide, which is available for download from www.honeywell.com/aidc.
  • Page 66: Power

    Running Programs Tab Displays the software programs currently using Storage memory. Check this tab when you are receiving out of memory errors or when the terminal is running slowly. You can • Select a program in the list and tap Stop to stop it from running (and therefore from using memory), or •...
  • Page 67: Regional Settings

    Regional Settings Regional Settings enables you to customize the appearance and formatting to your geographic region. Specifically, you can customize numbers (i.e., number of decimal places allowed), currency (i.e.,using the $ or € symbol), time, and date. These specifications apply to all screens, including the Today screen. The Region tab displays an overview of the region selected in the drop-down list at the top.
  • Page 68 Do not “double-tap” the target. Note: By default, dynamic screen rotation (i.e., the ability to switch between landscape and portrait orientation) is disabled on Dolphin 9900 terminals. Please consult the Dolphin SDK Add-on to find out how to enable dynamic screen rotation.
  • Page 69: Wan Info

    WAN Info When the GSM radio is active, WAN Info displays useful statistics for the radio. To verify whether or not the GSM radio is enabled, check the Dolphin Wireless Manager (see page 7-6). Windows Update Windows Update is designed to download Microsoft updates to the operating system directly from Microsoft.
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  • Page 71: Connections Tab

    Enables you to configure Wireless Zero Config. This icon appears only if the 802.11b/g driver is loaded on the terminal and the Honeywell WLAN Security Supplicant is not loaded. By default, the Wireless Zero Config is disabled and the supplicant is loaded.
  • Page 72: Using Infrared

    Using Infrared Using the IrDA port, you can send and receive data between the terminal and other devices equipped with infrared. This can include, but is not limited to, Windows Mobile information such as Contacts and Tasks, as well as software upgrades. The maximum data transfer speed is 115 Kbps.
  • Page 73: Receiving Data

    5. When the IrDA port finds the aligned IrDA port, it immediately starts sending the selected file. The selected device reads “Sending.” 6. When the file transfer is complete, the selected device reads “Done.” Receiving Data The Beam Setting must be set to receive for the terminal to receive data from other infrared devices. 1.
  • Page 74: Connections Manager

    Connections Manager Microsoft’s connection manager sets up multiple network connections to Internet Service Providers (ISPs) via external modem. Do NOT enter connection parameters in the connections manager if: • You are using one of the on-board wireless radios to connect to a network. The Dolphin terminal uses the settings from each radio’s configuration utility to connect.
  • Page 75: Advanced Tab

    *Proxy Server Connections If you are connected to your ISP or private network during synchronization, the terminal should download the proper proxy settings during synchronization with the workstation. If these settings are not on your workstation or need to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of Socks protocol used, and your user name and password.
  • Page 76: Dolphin Wireless Manager

    Dolphin Wireless Manager The Dolphin Wireless Manager provides a centralized interface that enables and disables all the on-board radios. Each radio has its own configuration program and the Dolphin Wireless Manager also provides shortcuts to the configuration utilities for each radio. Dolphin Wireless Manager Window Tap Start >...
  • Page 77: Accessing Radio Configuration Utilities

    There are three radio configuration utilities: For 802.11b/g: Tap WLAN Settings and the Honeywell WLAN Security Supplicant opens. The Honeywell WLAN Security Supplicant User’s Guide is available for download from the Dolphin 9900 product page at www.honeywell.com/aidc. For Bluetooth: Tap Bluetooth Settings and the Bluetooth Settings open.
  • Page 78: Installing Additional Software

    2. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions. 3. Connect the terminal to the workstation via a Honeywell communication peripheral. If the File is an Installer: An installer program is one that installs on the workstation and the terminal simultaneously; one process installs to both devices.
  • Page 79: Adding Programs Directly From The Internet

    • If you want the program to be part of the Autoinstall that occurs after every hard reset, place the program file in the Autoinstall folder (My Pocket PC > IPSM > Autoinstall). 3. Depending on the program, you may need to open File Explorer on the terminal, navigate to the folder where the program is located, and tap on the program file to install it.
  • Page 80: 9900 Com Port Assignment Table

    9900 COM Port Assignment Table COM Port Description COM0 Unused COM1 Serial Port: RS-232 Connector on the bottom panel COM2 Not accessible COM3 IrDA: Serial Infrared (SIR) up to 115 Kbps COM4 Not accessible COM5 Bluetooth DUN COM6 IrCOMM COM7 GPS: COM Port for the GPS receiver COM8 USB Serial: Virtual USB Serial port for ActiveSync...
  • Page 81: Chapter 8 - Working With Gsm

    Working with GSM Overview The Dolphin 9900 can be configured with an integrated, embedded GSM/GPRS quad-band radio module for WWAN communication. Short for Global System for Mobile communications, GSM is an open, non-proprietary wireless WAN system that is constantly evolving and growing.
  • Page 82: Sim Card Installation

    Note: If no SIM card is installed, you can still make emergency phone calls such as 9-1-1, for example. To Install a SIM Card On the Dolphin 9900 terminal, access to the SIM card is located under the battery well, which enables easy access to the SIM card while securing it under an installed battery.
  • Page 83 5. Place the SIM card door over the secured SIM card and fasten the screws. Screws SIM Card Door SIM Card SIM Card Interface 6. Install the battery pack and turn on the terminal. Dolphin® 9900 Mobile Computer User’s Rev C 8 - 3 10/30/08 Guide...
  • Page 84: Enabling The Gsm Radio

    Enabling the GSM Radio Be default, the GSM radio should be enabled after each hard reset. Verify the status of the radio in the Dolphin Wireless Manager. Tap Start > Settings > Connections tab > Dolphin Wireless Manager If the Phone is set to OFF, tap the Phone rectangle and the GSM radio enables. 8 - 4 Rev C Dolphin®...
  • Page 85: Voice Communication

    You can use the Dolphin terminal as a phone over the GSM radio. Audio Modes The back panel of the Dolphin 9900 contains both a speaker and a microphone that you can use to send and receive audio signals over the GSM network; see...
  • Page 86: Sending Calls

    Sending Calls After the number is dialed, tap Talk or use the keyboard. Note: The icon indicated that the phone is in use. Ending Calls While the phone call is live, tap End or use the physical keyboard. Keyboard Combinations for Calls Keyboard To Send a Call, Press…...
  • Page 87: Setup Options

    Setup Options Tap Menu > Options. The Phone Settings tab windows appear. Phone Tab Services Tab Network Tab Establish or change a PIN on the For each service, the phone will read You can set networks on the Network Phone tab. settings from the network on the SIM tab.
  • Page 88: Data Communication

    Data Communication You set up data communication via the connections manager. The carrier on the SIM card is the ISP. System Requirements • The GSM radio must be enabled; see Enabling the GSM Radio on page 8-4. • You must have an active SIM card installed; see SIM Card Installation on page 8-2.
  • Page 89 4. Enter the APN and tap Next. 5. Enter the username and password from the account and tap Finish. 6. On the Connections window, tap Manage existing connections. The connection you just created should appear in the list on the modem tab. Dolphin®...
  • Page 90: Ending The Data Connection

    7. Tap and hold on the connection and select Connect on the popup menu. 8. The network icon in the navigation bar indicates the GSM radio is attempting to connect 9. When the connection is complete, the network icon changes to: 10.
  • Page 91: Roaming

    Roaming You can select automatic or manual roaming. The Phone defaults to automatic roaming. 1. When an active SIM card is inserted in the terminal, tap Start > Settings > Personal tab > Phone . The Phone Settings window appears. 2.
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  • Page 93: Chapter 9 - Working With The Bluetooth Radio

    Working with the Bluetooth Radio Enabling the Bluetooth Radio You enable the Bluetooth radio in the Dolphin Wireless Manager (see page 7-6). 1. Tap Start > Settings > Connections tab > Dolphin Wireless Manager 2. Tap anywhere inside the Bluetooth rectangle and Bluetooth begins activating. 3.
  • Page 94: Connecting To Other Bluetooth Devices

    Connecting to Other Devices Bluetooth You need to perform a device discovery and then select a discovered device and connect to it. Pairing happens as part of the connection process. 1. In the Dolphin Wireless Manager, tap Menu > Bluetooth Settings. Tap Start >...
  • Page 95 4. You are prompted to enter a passcode. If the device has a specific passcode, enter it in the Passcode field and tap Next. If the device does not have a specific passcode, enter one in the Passcode field and tap Next. The Bluetooth radio tries to connect with the device.
  • Page 96: Pairing And Trusted Devices

    8. The device appears in the list on the main window. 9. After the passcodes have been accepted on both sides, you have a trusted (“paired”) connection. Pairing and Trusted Devices The terminal does support pairing. Pairing happens during general connection setup. Paired devices are "trusted"...
  • Page 97: Types Of Devices And Services

    Types of Devices and Services When you tap Add new device on the Devices tab, the Bluetooth radio scans for discoverable Bluetooth devices in range, which are Bluetooth devices that have been made discoverable. Device Types The types of devices in the vicinity of the radio appear in the list of discovered devices.
  • Page 98: Connecting To Bluetooth Printers

    Connecting to Bluetooth Printers 1. Make sure the Bluetooth printer is in range and set to be discoverable by other Bluetooth devices. 2. Look up the Bluetooth printer’s broadcasted ID. 3. Perform a device discovery (Tap Settings > Connections > Bluetooth > Add new device.) 4.
  • Page 99: Transferring Files

    Transferring Files 1. Tap Start > Programs > File Explorer. 2. Navigate to the file you want to transfer. 3. Tap and hold on the file and select Beam File on the popup menu. 4. The Bluetooth radio begins searching for devices. When a Bluetooth device is first found, it appears as an Unknown device;...
  • Page 100: Making The Terminal Discoverable

    Making the Terminal Discoverable By default, the Dolphin terminal is not discoverable, which means that the terminal will not be found by other Bluetooth devices. To make the terminal discoverable, tap the Mode tab. Select Make this device visible to other devices and tap OK. 9 - 8 Rev C Dolphin®...
  • Page 101: Chapter 10 - Working With Gps

    Working with GPS Overview The Dolphin 9900 terminal contains an integrated GPS module which allows location tracking of workers and vehicles, providing better utilization of field assets. Optional mapping and navigation software provides turn-by-turn driving directions and location information, allowing workers to arrive on time.
  • Page 102: Com7

    For more information about Microsoft’s GPS Intermediate Driver, follow this link: http:// msdn2.microsoft.com/en-us/library/ms850332.aspx GPS Demo Dolphin 9900 terminals feature a GPS Demo that demonstrate the main functionality of the integrated GPS module. The GPS Demo uses COM7. To see the GPS Demo, tap Start > GPS Demo.
  • Page 103: Chapter 11 - Dolphin Homebase Device

    Dolphin HomeBase Device Overview As the hub of your Dolphin system, the Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communications, which make it able to interface with the majority of PC-based enterprise systems. When a terminal is seated in the base, its main battery pack charges in 4.5 hours. Charge Time The base completes a full charge of the main battery pack installed in the terminal seated in the terminal well in 4.5 hours.
  • Page 104: Parts And Functions

    Parts and Functions Front Panel Terminal Well Auxiliary Battery Well DOCK LED Battery COMM LED Terminal Well Place the terminal in this well to communicate with a host device, power the terminal, and charge its battery pack. If the host device is a workstation that uses ActiveSync, synchronization begins immediately.
  • Page 105: Back Panel

    COMM LED This is the communication LED. It indicates the status of data transfer between the Dolphin terminal and the host device. The color of this LED differs if the base is using the serial or USB port connection. If using the serial port This color means…...
  • Page 106: Power

    5 volts DC. Only the power adapter cable from Hand Held Products that comes with the base converts the voltage appropriately. Honeywell recommends that you leave the base connected to its power source at all times, so that it is always ready to use.
  • Page 107: Serial Connector

    Serial Connector The following diagram displays the pin diagram of the serial connector of the base. Note: Signals referenced are for a DTE device. The base is at a right-angle to the printed circuit board (PCB). The ninth pin has a ring indicator (RI). Dolphin®...
  • Page 108: Charging The Main Battery

    Pack on page 2-1. 1. Connect the base to the power supply provided by Honeywell. 2. Slide the terminal into the terminal well until the Dock LED lights green to indicate that the terminal is properly seated. 3. The battery pack begins charging.
  • Page 109: Communication

    Communication Dolphin terminals support USB communications out of the box. The base also supports USB communications via the USB port located on the back. The base acts as a USB device by interfacing the USB signals of the Dolphin terminal to the USB of the host workstation.
  • Page 110: Verifying Data Transfer

    • The Dolphin terminal activates; if the power is off, the terminal automatically powers on. If the terminal does not power on, verify that the Honeywell power supply is properly connected to the cradle and plugged into a functioning outlet.
  • Page 111: Rs-232 Communications Cables

    RS-232 Communications Cables Connect the base to the host workstation or other device by plugging an RS-232 serial cable into the RS- 232 Communications Port on the rear of the base. The wiring of your cable depends on whether the other device is set up as a Data Communications Equipment (DCE) or Data Terminal Equipment (DTE) device.
  • Page 112: Mounting

    Mounting Set the base on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal while it is in the base. When choosing a location, bear in mind that: •...
  • Page 113: Wall Mounting

    Wall Mounting You can purchase a wall mount kit that contains • a mounting bracket, • three screws, and • six washer/nut sets. The back wedge of the mounting bracket contains an open slot for the power and communications cables. There is an extra space between this slot and the rear panel of the base to allow easy access to the power and communications ports.
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  • Page 115: Chapter 12 - Dolphin Mobile Base Device

    Dolphin Mobile Base Device Overview This charging and communication cradle is designed specifically for in-premise and in-transit data collection applications. It features a flexible mounting bracket, a cigarette lighter adapter, and a power cable to adapt it to your environment. The serial connector supports RS-232 communication and power out to peripheral devices, such as handheld scanners.
  • Page 116: Front Panel

    Front Panel The following graphic features the base with a terminal inserted into the terminal well: Terminal Well Mounting Bracket DOCK LED COMM LED Terminal Well Place the terminal in this well. Once seated, the terminal can communicate with a host device and its main battery pack begins charging.
  • Page 117: Bottom Panel

    Bottom Panel The power supply and RS-232 connectors are located on the bottom of the unit. RS-232 Communications Port Power Supply Connector Power Supply Connector Attach the power cable that came with the base to this connector. The base can be powered by an external DC power source of between 11 VDC to 48 VDC.
  • Page 118: Powering The Dolphin Terminal

    Powering the Dolphin Terminal When seated in a base that is connected to the appropriate power source, the Dolphin terminal receives the power to charge its main battery and run its internal circuitry. Keep the base plugged into the power source so that the Dolphin terminal battery pack stays fully charged.
  • Page 119: Mounting

    Mounting The adjustable mounting bracket holds the terminal securely in place and gives the user a variety of options for mounting the base. When selecting a location, keep in mind that the power supply and serial connectors point straight out the bottom panel. 1.
  • Page 120: Power

    The disk contains drill holes you use to secure the base to the mounting surface. Power Note: Honeywell recommends that you leave the base connected to its power source at all times. The base is powered via the power connector on the bottom panel; see Bottom Panel on page 12-3.
  • Page 121: Establishing Communication

    Establishing Communication The RS-232 interface allows the terminal to communicate to a workstation, modem, or any standard RS- 232 device using a standard serial cable and communications software. Requirements You need the following equipment: • A Mobile Base device powered by a power cable and power adapter cable •...
  • Page 122 RS-232 Pin Configuration Base/Host Port (DCE) IBM AT DB9 IBM XT DB25 Modem DB25 (DTE) (DTE) (DCE) Pin / Input Signal 2 / (RD) 3 / (TD) 5 / (SG) 4 / (DTR) 6 / (DSR) 7 / (RTS) 8 / (CTS) Refer to this table if you want to make your own cables.
  • Page 123: Chapter 13 - Dolphin Chargebase Device

    Dolphin ChargeBase Device Overview This 4-slot charging cradle that can power 4 Dolphin terminals, and charge their main batteries in 4.5 hours. Charging The base powers to the intelligent battery charging system in all Dolphin terminals that senses when a full charge has been achieved and switches to a trickle charge to maintain the full charge.
  • Page 124: Parts And Functions

    Parts and Functions Front Panel Terminal Wells Dock Charge Terminal Wells The base contains 4 terminals wells. Each well • Holds and charges the main battery pack of one Dolphin terminal. • Contains the companion to the I/O connector on the bottom panel of Dolphin terminals. •...
  • Page 125: Supplying Power

    Power Supply The base includes a power supply that contains a power adapter to ensure the proper voltage. The power adapter is plugged into standard AC/DC outlets. Supplying Power 1. Be sure the power switch on the power adapter is in the OFF position. 2.
  • Page 126: Inserting And Removing Terminals

    Inserting and Removing Terminals 1. To insert the terminal, hold the terminal with the bottom panel perpendicular to the base. 2. Slide the terminal into the well until the Dock LED lights solid green. 3. Charging begins immediately. Note: To remove a terminal, grasp it firmly in your hand and lift it up and out of the terminal well. The LEDs for the terminal well turns off.
  • Page 127: Mounting

    Mounting This base should be mounted to a dry, stable surface. When choosing a location, always bear in mind that • The mounting location must allow users easy access to the power connector. • The base should be oriented so that users can easily read the labels. Bottom Panel The bottom panel offers two mounting options: insert a DIN Rail for desk mounting or use mounting brackets with the available screw slots for wall mounting.
  • Page 128 Desk Mounting The DIN Rail (7.5 X 35 mm) slot on the bottom panel enables secure mounting. Installation Hardware Screw: 3/16 in. dia x 5/8 in. long pan head screw Washer: 1/2 in. OD x 7/32 in. ID x 3/64 in. thick Nut: 3/16 in.
  • Page 129 Wall Mounting You need to purchase two wall mount kits that each contain: • a mounting bracket, • three screws, and • six washer/nut sets. You need two kits so that you have two mounting brackets–one for each end of the device–and enough screws (4) and washer/nut sets (8).
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  • Page 131: Chapter 14 - Dolphin Quadcharger Device

    Dolphin QuadCharger Device Overview This 4-slot charging station provides intelligent battery management for the Li-ion battery packs used in Dolphin terminals. The 4th slot features a battery analyzer that completely resets a battery, then displays its remaining capacity. Capacity The charger holds 4 Li-ion batteries. Charging Time Charge time is 5 hours.
  • Page 132: Parts And Functions

    Parts and Functions Top Panel Status LED Battery Capacity LEDs Analyze Button Charging Slots Charge/Analyze Slot Charging Slots There are 4 charging slots. Each slot holds one Li-ion battery and charges it independently of the other slots. When a battery is placed in each slot, it immediately begins charging. Charge/Analyze Slot This is the 4th slot and the only one that can be used to analyze a battery.
  • Page 133: Supplying Power

    Back Panel Power Supply Connector Power Switch Status LED Power Switch Toggle the power switch to turn the charger on and off. Power Supply Connector You attach the power supply to this connector. The universal power supply accepts input voltages between 90-265 volts. Supplying Power The charger must be connected to a power source via the Hand Held Products power adapter cable so that voltage is adjusted appropriately.
  • Page 134: Inserting And Removing Battery Packs

    Inserting and Removing Battery Packs To insert a battery pack, place the end of the battery without the locking tab into the bottom of the charging pocket and snap the battery into place with a hinging motion. The Status LED for that particular slot illuminates orange when the battery has been properly inserted.
  • Page 135: Using The Battery Analyzer

    Using the Battery Analyzer Purpose Using the Charge/Analyze slot helps you monitor the charge capacity of Li-ion batteries over time. Location The battery analyzer is located in the 4th slot - named the Charge/Analyze slot - of the ChargeBase. Only a battery placed in this slot can be run through an Analyze cycle.
  • Page 136: Mounting

    Mounting The charger should be on a dry, stable surface and can be mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertical surface such as a wall. When choosing a location, always bear in mind that •...
  • Page 137 Wall Mounting Use the appropriate nuts and bolts listed above to secure the DIN rail to a wall. Dolphin® 9900 Mobile Computer User’s Rev C 14 - 7 10/30/08 Guide...
  • Page 138: Troubleshooting

    The Status LED lights red and stays on An error occurred during the self-diagnostic test for that without a battery in the charging slot. particular charging pocket. Call Honeywell Product Service and request an RMA. For additional warranty and return information, see...
  • Page 139: Chapter 15 - Customer Support

    You can also access product service and repair assistance online at www.honeywell.com/aidc. For ongoing and future product quality improvement initiatives, 9900s comes equipped with an embedded device lifetime counter function. Honeywell may use lifetime counter data for future statistical reliability analysis as well as ongoing quality, repair and service purposes.
  • Page 140: Technical Assistance

    Telephone - China: +86 21 6361 3818 E-mail: aptechsupport@honeywell.com Japan Telephone: +813 5770-6312 E-mail: aptechsupport@honeywell.com Malaysia Telephone: +603-6201-7020 E-mail: aptechsupport@honeywell.com Online Technical Assistance You can also access technical assistance online at www.honeywell.com/aidc. 15 - 2 Rev C Dolphin® 9900 Mobile Computer 10/30/08 User’s Guide...
  • Page 141: Limited Warranty

    Use of any battery from a source other than Hand Held Products may result in damage not covered by the warranty. Batteries returned to Honeywell International Inc. in a reduced state may or may not be replaced under this warranty. Battery life will be greatly increased when following the battery instructions in this user’s guide.
  • Page 142: How To Extend Your Warranty

    How to Extend Your Warranty Honeywell International Inc. offers a variety of service plans on our hardware products. These agreements offer continued coverage for your equipment after the initial warranty expires. For more information, contact your Sales Representative, Customer Account Representative, or Product Service Marketing Manager from Honeywell International Inc., or your Authorized Reseller.
  • Page 144 Honeywell International Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 ™ 99-UG Rev C 10/30/08...

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