Table of Contents
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Table of Contents
Related Manuals for Plantronics Savi W720A-M
Summary of Contents for Plantronics Savi W720A-M
- Page 1 Savi W710A-M/W720A-M ® Multi Device Wireless Headset System User guide...
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Page 2: Table Of Contents
Multi-Phone Status Mobile phone and headset audio Combine audio from any two lines or channels Conference up to three additional headsets Advanced use Install Plantronics software Plantronics Control Panel Devices tab Device settings > Base tab Device settings > Headset tab Device settings >... - Page 3 About tab Plantronics Update Manager Troubleshooting Headset Desk phone Mobile Softphone...
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Page 4: Welcome
Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W710-M/W720-M Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product. -
Page 5: What's In The Box
What's in the box WH300 headset (monaural) WH350 headset (binaural) Base and charging cradle USB cable Telephone interface cable Power supply... -
Page 6: Base And Headset Basics
Base and headset basics Base Power jack Computer button Handset lifter jack Mobile phone button Telephone interface cable jack Desk phone button USB port Bluetooth pairing button/LED Desk phone speaking volume Subscription button/LED Desk phone configuration switch Charging LED Desk phone listening volume Headset Headset LED Mute button... -
Page 7: Accessories
Accessories Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off the hook. Enables remote call control with your headset. HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control with your headset. -
Page 8: Customise Your Headset
Customise your headset Optimise the comfort and fit of your headset. Adjust the headband To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the headset receivers so that the foam cushions sit comfortably over the centre of your ears. On the WH300, position the stabiliser T-bar above your ear. - Page 9 Make sure the front of the microphone faces your mouth. If necessary, twist the microphone slightly so it’s in the proper position. Do not use forceful twisting motions or try to turn the microphone completely around.
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Page 10: Charge Your Headset
Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. NOTE This product has a replaceable battery. Only use the battery type supplied by Plantronics. -
Page 11: Desk Phone: Connect And Call
Desk phone + HL10 lifter (sold separately) See the user guide at plantronics.com/accessories for details. Desk phone + EHS cable (sold separately) See the user guide at plantronics.com/accessories... -
Page 12: Make A Desk Phone Call
Make a desk phone call While wearing headset, short press base desk phone button. NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset before each call. If you do not hear a dial tone, open the side panel and adjust the middle configuration switch until you do. -
Page 13: Mobile: Connect And Call
Mobile: connect and call Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. The following are instructions for pairing your mobile phone to the base. Press down and hold Bluetooth pairing button (4 seconds) on Savi base until indicator LED flashes red and blue. -
Page 14: Computer: Connect And Call
Computer: connect and call Connect your computer Connect the USB cable. Place a softphone call While wearing your headset, short press the base computer button. Dial a call from your computer softphone. End the call by pressing the headset call control button. Position your base The minimum recommended separation between your desk phone and the base is 6 inches. -
Page 15: Headset Features
For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit www.plantronics.com/healthandsafety Headset power If the headset battery is installed and charged, the headset is automatically on. The headset does not have an on/off button. -
Page 16: Headset Battery Level
There are two ways to determine your headset battery status. View system tray icon With Plantronics software installed, a headset icon will appear in your system tray, displaying battery status. A warning will be issued if your headset’s battery is critically low. -
Page 17: Turn On/Off Headset Led
(see below). Mobile phone volume can be adjusted on the mobile phone. NOTE You can quickly access your system’s control panel by using the link in the Plantronics Control Panel on the Preferences Tab. For Windows Vista and Windows 7 systems Adjust your overall volume by going to: Start Menu >... -
Page 18: Base Features
With the system idle, you can change your default outbound line by pressing the desired outbound base button until it flashes green four times. You can also change the default outbound line using the Plantronics Control Panel by going to Start > Programs > Plantronics > Plantronics Control Panel > Device Settings > Base. -
Page 19: Set The Range
150 ft. up to 50 ft. You can also set the range using the Plantronics Control Panel. Go to Start > Programs > Plantronics > Plantronics Control Panel > Device Settings > Base > Range. Bluetooth pairing button... - Page 20 You may customise this feature using the Plantronics Control Panel by going to Start > Programs > Plantronics > Plantronics Control Panel > Devices > Device Settings > Base > Auto Connect to Mobile Phone.
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Page 21: Daily Use
Plantronics software must be installed for this feature to function. The Action to Media Player settings are defined in the preference tab of the Plantronics Control Panel. - Page 22 To enable hands-free dialling, install the Plantronics software. Once installed, go to Start > Programs > Plantronics > Plantronics Control Panel > Device Settings > Base and activate Initiate mobile voice commands. For hands-free dialling, initiate the mobile call from the base by pressing the base mobile button.
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Page 23: Multi-Phone Status
. For a list of compatible softphones, visit plantronics.com/software For Skype support, follow the steps below. Skype will display the following message while installing the Plantronics software: “PlantronicsURE.exe wants to use Skype”. Choose “Allow Access” to connect. NOTE You can also check your headset Skype connection status by going to Skype and checking the Tools >... - Page 24 A single tone in the master headset will be heard as each guest leaves the call. View guest headsets As you add headsets to the base, an additional headset icon will appear in the Plantronics Control Panel screen with a number from 1 to 3 indicating the number of additional headsets subscribed to the base.
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Page 25: Advanced Use
Plantronics Savi 7xx from the pull-down menu and click the Device Settings button. Below are the setting options and defaults for the base and headset. NOTE Some parameters that do not apply to a particular Plantronics device may appear grayed out. -
Page 26: Device Settings > Base Tab
Device settings > Base Feature Settings Default General Default line Desk phone/PC/Mobile Desk phone Range High/med/low High Desk phone audio Wideband/narrowband Narrowband bandwidth PC audio bandwidth Wideband/narrowband Wideband Bluetooth enabled Selected/not selected Selected** Auto connect to mobile Selected/not selected Selected phone Stop auto connect to Selected/not selected... - Page 27 Over-the-air subscription This feature allows a headset to be subscribed to the base without physically docking the headset. It is required when conferencing multiple models of Plantronics headsets. For more on subscription, see Base subscription buttons.
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Page 28: Device Settings > Headset Tab
This feature allows users to customise the time variable used in the Audio Limiting algorithm to match their daily use. Choose a value that best represents the typical use of your Plantronics headset. Anti-startle Anti-startle provides advanced hearing protection against sudden loud sounds. When Anti- startle is SELECTED, the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level. -
Page 29: Device Settings > Security Tab
Device settings > Feature set lock Security tab The Plantronics software allows all of the base settings to be locked to prevent changes. The ability to lock/unlock these settings requires a password. In order to lock/unlock any setting, follow these steps: Create a new passwordFrom the Security screen, create and confirm your new password in the Feature Set Lock section and press OK. -
Page 30: About Tab
Help us improve this software by allowing us to collect anonymous feature usage statistics When selected, this will allow Plantronics to collect data on feature usage patterns. This information will only be used by Plantronics to improve the quality of our future software and hardware products. - Page 31 Check for updates manually Check for available software and firmware updates at any time by clicking on the "Check for updates now" button. Install updates If new updates are available after a manual or automatic check, click on the "Install checked updates"...
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Page 32: Troubleshooting
Troubleshooting Headset Talk time performance is Battery is wearing out. Contact us at www.plantronics.com/ significantly degraded even after a support full recharge. I can’t hear a dial tone in the Make sure your headset is charged. headset. Make sure your headset is subscribed to base. -
Page 33: Desk Phone
For a list of compatible softphones, visit plantronics.com/ software. If the Plantronics software is not installed and you do not have a compatible softphone, you must first press the base computer call button and then use the softphone interface to place/ answer/end calls. - Page 34 For Windows Vista and Windows 7 systems • Refer to the “Sound” option in your PC Control Panel. • Under the “Playback” tab, change the default setting from “Speakers Savi Office” to your PC speakers. Click “OK” to confirm your change. For Mac OS X •...
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Page 35: Need More Help
© 2013 Plantronics, Inc. All rights reserved. Plantronics, the logo design, HL10, Savi and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Windows is a registered trademark of Microsoft Corporation. Nortel is a trademark of Nortel Networks. Skype is a registered trademark of Skype Limited.