Troubleshooting Guide; Technical Service - Heath Zenith SL-5511 Owner's Manual

SYMPTOM POSSIBLE CAUSE
Light will not 1. Light switch is turned off.
come on. 2. Halogen lamp is loose or burned
out.
3. Fuse is blown or circuit breaker is
turned off.
4. Daylight turn-off is in effect (Recheck
after dark).
5. Incorrect circuit wiring, if this is a new
installation.
6. Not aimed correctly (Re-aim the
sensor to cover desired area).
Light comes on 1. Light control may be installed in a
in daylight. relatively dark location.
2. Light control is in TEST (Select 1, 5
or 10 minutes for AUTO time).
Light comes on
1. Light control's sensor may be detect-
for no apparent
ing small animals, swaying trees, or
reason.
automobile traffic (Re-aim sensor).
2. Sensitivity is set too high (Reduce
sensitivity).
Please call 1-800-858-8501 (English speaking only) for assistance before returning
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com.
If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST
(M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to state or
province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be cor-
rected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend-
able items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will
void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use,
unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer
uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY,
REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR-
POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE
PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please
keep your dated sales receipt, it is required for all warranty requests.

TROUBLESHOOTING GUIDE

TECHNICAL SERVICE

product to store.
No Service Parts Available for this Product
FIVE YEAR LIMITED WARRANTY
SYMPTOM POSSIBLE CAUSE
Light stays on 1. The halogen lamp is positioned too
continuously. close to the light control's sensor or
pointed at nearby objects that cause
heat to trigger the sensor (Reposition
the lamp away from the sensor or
nearby objects).
2. Light control's sensor is pointed toward
a heat source like an air vent, dryer
vent, or brightly-painted heat-reflective
surface (Reposition sensor).
3. On-time set too high (Reduce Time
setting).
Light flashes 1. Heat or light from the halogen lamp
on and off. may be turning the light control on
and off (Reposition the lamp away
from the sensor).
2. Heat being reflected from other
objects may be affecting the light
control (Re-aim sensor).
3. Light control is in the TEST mode
and warming up (Flashing is normal
under these conditions).
4 595-5574-06