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syMPtOM
POssiBLe cause
Light will not
1. Light switch is turned off.
come on.
2. Bulbs are loose or burned out.
3. Fuse is blown or circuit breaker
4. Daylight turn-off is in effect (re-
5. Incorrect circuit wiring, if this is
Light comes on
1. Sensor may be installed in a
in daylight.
2. Sensor is in Test. (Set control
Light comes on
1. Sensor may be sensing small
for no apparent
reason.
Please call 1-800-858-8501 (English speaking only) for assistance before returning
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsup-
port.com. If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30
AM to 4:30 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date
of Purchase, and Place of Purchase.
This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to state or
province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be cor-
rected at no charge to you.
not covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other ex-
pendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component
will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss
of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer
uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY,
REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR-
POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON
THE PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to
you. Please keep your dated sales receipt, it is required for all warranty requests.
trOuBLeshOOting guide
is turned off.
check after dark).
a new installation.
relatively dark location.
switch to an ON-TIME position.)
animals or automobile traffic.
(Reduce sensitivity.)
technicaL service
no service Parts available for this Product
Five year LiMited warranty
syMPtOM
Light stays on
continuously.
Light flashes on
and off.
Light does not
stay on in Man-
ual mode.
product to store.
8
POssiBLe cause
1. There is a heat source like an
air vent, dryer vent, or brightly-
painted, heat-reflective surface in
the coverage area. (Install shield
on sensor in the direction of heat
source.)
2. Sensor is in Manual Mode. (Switch
to Auto.)
3. Sensor is in D
B
ual
rite
4. Sensitivity is set too high. (Reduce
sensitivity.)
1. Sensor is in the Test mode. (While
in TEST mode, light only stays on
for 5 seconds.)
1. Nearby large, light-colored objects
reflecting light may trigger the
shut-off feature. Do not point other
lights at the sensor.
mode.
®
598-1219-05
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