Kenmore Elite IntelliSoft 625.384260 Owner's Manual
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Kenmore Elite IntelliSoft 625.384260 Owner's Manual

Water softener with high performance valve intellisoft 420 series
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OWNER'S MANUAL
Water Softener
with High Performance Valve
IntelliSoft
420 Series
MODEL NO. 625.384260
Caution:
Read and follow all safety rules and operating
instructions before first use of this product.
Questions
?
Visit www.KenmoreWater.com
or call toll free 1-800-426-9345
(M - F, 7 AM - 6 PM CST)
Repair or Parts ? Call toll free 1-800-469-4663
See back cover for other Sears service
numbers.
SAVE THIS MANUAL
Use the plastic bag and tie provided, to hang manuals nearby the
softener for future reference.
• Warranty
• Installation
• Start Up / Setting Timer
• How It Works
• Care Of
• Specifications
• Repair Parts
System tested and certified
by NSF
International
against
NSF/ANSI
Standard
44
for water
softener
performance,
and the
reduction
of barium
and radium
226/228.
®
Printed on recycled
paper
Sears
Brands
Management
Corporation,
Hoffman
Estates,
IL
60179
U.S.A.
PRINTED IN U.S.A.
www.KenmoreWater.com
Part No. 7282611 (Rev. T 10/26/10)

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Summary of Contents for Kenmore Elite IntelliSoft 625.384260

  • Page 1 OWNER'S MANUAL Water Softener with High Performance Valve IntelliSoft 420 Series MODEL NO. 625.384260 Caution: • Warranty Read and follow all safety rules and operating • Installation instructions before first use of this product. • Start Up / Setting Timer Questions •...
  • Page 2 When installed, operated and maintained according to all instructions supplied with the product, if this Kenmore Elite appliance fails due to a defect in material and workmanship within one year from the date of purchase, call 1-800-4-MY-HOME ®to arrange for free repair.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Safety Guides ..............................Unpack and Check Shipment ........................Plan Your Installation: Tools Needed, Materials Needed ................6-10 Install Inlet/Outlet Adapters or Bypass Valves, Three Way Valves ............11-12 Install Softener and Connect Pipes ........................ Connect Valve and Salt Tank Drains ......................Leak Test ................................

  • Page 4: Safety Guides

    Read all steps, guides and rules carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage. Reading this book will also help you to get all of the benefits from your water softener.

  • Page 5: Unpack And Check Shipment

    INSPECT SHIPMENT Your water softener is shipped complete in one carton. Use care when handling the softener. DO NOT turn upside down. DO NOT drop, or set on sharp objects that could make a hole in the bottom. The water softener is heavy, do not try to lift it or move more than is necessary.

  • Page 6: Plan Your Installation: Tools Needed, Materials Needed

    PLAN YOUR INSTALLATION It is recommended to read through the entire manual before beginning your installation. Follow all steps exactly. Reading this manual will also help you get all the benefits from your system. TOOLS NEEDED: • Safety glasses • Flathead screw driver •...
  • Page 7 shutof valve FIG. 3 Typical Installation WHERE TO INSTALL THE WATER SOFTENER Review the following points before you choose a place to put your softener. 1. Place as close as possible but always after, the 6. Put the softener in a place where water damage is pressure tank (well water) or water meter (city least likely to occur if it develops a leak.
  • Page 8 Suggested Slab Foundation Installation outside - hard Plug the softener transformer into an inside, 120 volt 60Hz electrical outlet. If an outside For outside hard outlet is used, be sure it has water, trench under- approved weather protection. ground as needed. outside - hard WATER SOFTENER...
  • Page 9 PIPE, FITTINGS, OTHER MATERIALS NEEDED You must first decide how to run "in" and "out" pipes to the softener. Look at your house main water pipe at the point you will connect the softener. Is the pipe soldered copper, glued plastic, or threaded galvanized or brass? 1"...
  • Page 10 BEFORE INSTALLING CHECKS & TESTS If you have a well water system, look at the pressure Your water supply needs to be checked for chemical gauge to find the water pressure. Call your local water analysis, water pressure and water flow rate. To accom- department if you have city water.

  • Page 11: Install Inlet/Outlet Adapters Or Bypass Valves, Three Way Valves

    ASSEMBLE INLET OUTLET ADAPTORS, Shutoff Shutoff . Pressure OR SINGLE BYPASS VALVE Valve Valve ,z / Tank Complete the following steps to assemble the adaptors or bypass valve. 1. Close the shutoff valve on the house main water pipe, near the water meter or pressure tank, to turn off the water.
  • Page 12 INSTALLING HOLDING CLIPS Black Clip Cross Section of Valve Inlet or Outlet Bypass Valve or Installation Adaptor Before installing the bypass valve, or copper tube, be sure the turbine and support are firmly in place in the valve outlet port. Turbine Support Sensor Port...

  • Page 13: Install Softener And Connect Pipes

    POSITION SOFTENER INTO PLACE Complete the following steps to position the softener. MOVE SOFTENER INTO PLACE 1. Grip under the ridge on the salt tank sidewall. 2. Carefully rock back and forth into position. 3. Move the softener into position. 4.

  • Page 14: Connect Valve And Salt Tank Drains

    CONNECT THE VALVE DRAIN HOSE per tube is also best to use for an overhead drain. Use a copper drain tube if the softener is installed outside, Take a length of 3/8" inside diameter drain tubing and or in the sunlight. Heat from the sun can soften, flatten attach one end to the drain fitting.

  • Page 15: Leak Test

    LEAK TEST To check for leaks, complete the following steps: HOUSE MAIN WATER SHUTOFF VALVES CAUTION: To avoid water or air pressure dam- age to softener inner parts, and to flush pipe chips or other residue from the water pipes, Shu_ sure to do the following steps exactly...

  • Page 16: Electrical Requirements

    INSTALLGROUNDING CLAMPBETWEEN COLD WATER PIPE GROUNDING THESOFTENERINAND OUT PIPES The house cold water pipe (iron or copper) is often used to ground all electrical outlets in the home. Valve Inlet Outlets are grounded to protect you from shock when Ground you touch any electric appliance plugged into the out- let.

  • Page 17: Install Covers And Restart Water Heater

    INSTALL COVERS Salt Hole After installing your water softener, replace the covers. Cover Cover Angle the covers so the main cover clips onto the back (Main) first, then bring down in front and clip on the two (2) tabs inside the rim of the salt hole and lower the salt cover closed.
  • Page 18 SET PRESENT TIME OF DAY Present Time: Present Time: If the words PRESENT TIME do not show in the display, press the SELECT button until they do show in the display. Press the UP or DOWN buttons to set the present time. Press UP to move the display ahead;...
  • Page 19 SET REGENERATION TIME Recharge Time: To complete setting the regeneration time, complete the follow- ing steps: 1. Press the SELECT button to display 2:00 AM (flashing) and RECHARGE TIME. /_ V CHANGE SELECT FIG. 28 2. At the 2:00 AM recharge time setting, the softener begins regeneration (see pages 29 - 31 ) at 2:00 AM.

  • Page 20: Sanitize The Water Softener

    SANITIZE THE WATER SOFTENER Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, or cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener.

  • Page 21: Add Salt To Storage Tank

    ADDING SALT TO THE STORAGE TANK Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage tank by the softener. You must keep salt in the tank, but because the water soften- er is very efficient, it is not necessary to keep it full.

  • Page 22: Install Check List

    CHECK LIST OF STEP-BY-STEP GUIDES INSTALL Water Supply Review the following list to ensure you have completed all the installation procedures. Check the incoming water. Has incoming water been tested? Valve Inlet Bypass Valve(s) 2. Remove cardboard packaging from salt tank. Single Bypass Valve 3.

  • Page 23: Faceplate Timer Features

    EXTRARECHARGE Sometimes, a manually s tarted regeneration (recharge) maybedesired, o r needed. T woexamples a re: • Youhaveusedmorewaterthanusual ( guests visiting) andyoumayrunoutofsoftwaterbefore thenexttimer started regeneration. • Youdidnotrefillthesoftener w ithsaltbefore it was gone. A ddsaltto thesoftener b eforeregenerating. Youcanstarta regeneration rightaway, o r youcanset thetimerto regenerate a tthe next2:00AM(orotherpre- setrecharge time).
  • Page 24 Language for all screens can be in English, Spanish or Language French. Move the black bar to Language, and press SELECT. Move black bar over your choice and press English Espafiol SELECT. Screen returns to Settings Menu. Frangais NOTE: If Language has been mistakenly changed, /_ V CIIANGE SELECT...
  • Page 25 Salt Alert Level is the level at which you want your softener Salt Alert to signal that the salt level is low. When salt level drops to this point, the low salt LED will flash on the faceplate. Move the small cursor up or down by pressing the UP or DOWN Level: arrows and observe the number in the display.
  • Page 26 QuickCharqe option is an integral part of the IntelliSoft water and salt saving system. When this 5:39 option is selected, the softener will automatically recharge if 95% of capacity has been unexpectedly used and there is less than 1/2 gpm flow. The recharge More will last 30 minutes and give the softener approximately Water...
  • Page 27 Gallons/Liters option allows you to choose how the water usage is displayed on the normal operating screen. Move the black bar over Gallons or Liters and press SELECT. Display will return to Units menu, press SELECT once more to return to normal operating screen.
  • Page 28 KENMORE'S ULTRA CLEANSING FEATURE Ultra Cleansing Screen The ultra cleansing feature keeps larger particles of sedi- ment from entering the home's plumbing system. As water passes through the softener, the larger sediment particles are collected in the integrated basket and then rinsed to the drain before each regeneration.

  • Page 29: How Your Water Softener Works

    SOFT WATER SERVICE AND REGENERATION WATER FLOW THROUGH SERVICE THE SOFTENER IN SERVICE When the softener is giving you soft water, it is called "Service". During service, hard water comes from the Soft Water Hard Water house main water pipe into the softener. Inside the sof- _'IN tener resin tank is a bed made up of thousands of tiny, plastic resin beads.
  • Page 30 SOFT WATER SERVICE AND REGENERATION WATER FLOW THROUGH THE SOFTENER BRINING: During brining, the brine is moved from the BRINING AND BRINE RINSE salt storage area, into the resin tank. Inside the resin Hard Water Hard Water tank, brine cleans hardness minerals from the resin Bypass OUT beads and they are discharged out the drain.
  • Page 31 FAST RINSE: Backwash is followed by a fast flow of WATER FLOW THROUGH water down through the resin tank. The fast flow packs THE SOFTENER the resin bed and gets it ready for return to service. IN FAST RINSE After fast rinse, the softener returns to service. Hard Soft Water Hard Water water goes into the resin tank where the resin bed...

  • Page 32: Care Of Your Water Softener

    SALT BRIDGE SALT BRIDGE Sometimes, a hard crust or salt bridge forms in the salt storage tank. It is usually caused by high humidity or the wrong kind of salt. When the salt bridges, an empty Push tool into space forms between the water and salt. Then salt will salt bridge to break not dissolve (melt) in the water to make brine.
  • Page 33 KEEPING THE WATER SOFTENER CLEAN Cleaning Nozzle & Venturi NOZZLE & VENTURI A clean nozzle and venturi (see Fig. 57) is a must for the softener to work right. This small unit moves brine from the salt storage tank to the resin tank during regeneration.
  • Page 34 PROTECTTHEWATER SOFTENER FROM DRAIN ALL WATER FROM SOFTENER FREEZING If the softener is installed where it could freeze (sum- mer cabin, lake home, etc.), you must drain all water from it to stop possible freeze damage. To drain the sof- tener: 1.
  • Page 35 2. If an error code is not displayed, press and hold the SELECT button until the display changes. Then, press the SELECT button again and hold until a flashing model code appears. For Model No. 625.384260 it must show H46. If any other number shows, the face plate computer is working on incorrect input and would probably be the cause of the problem.

  • Page 36: Specifications

    F1 Length 53.3 F 2 Width 43.2 Distance between inlet-outlet 3-3/4 centerlines FIG. 59 MODEL NO. 625.384260 - TIMER CODE H46 WATER SUPPLY TO WATER SOFTENER Minimum water system flow (gpm) Minimum-maximum water pressure (psi) 20 - 125 Minimum-maximum water temperature (°F)

  • Page 37: Performance Claims

    Pressure Drop (PSI) vs. Flow Rate (GPM) t.t) 420 Series 9.5gpm @ 10 psi 9 1011 121314151617181920212223 FIG. 60 Flow Rate (GPM) OTHER SPECIFICATIONS Type of ion exchange material (resin) high capacity Amount of resin (cu. ft.) 1.20 Rated Softening Capacity (Grains @ Pounds Salt Dose) 12,500 @ 2.5 33,300 @ 9.4 42,300 @ 16.3...

  • Page 38: Service Tech Information

    WIRING SCHEMATIC CK OF TIMER (P_ POS/TURBINE switch salt cover F_ _ y-> 24 VAC valve motor II_L>Transformer tank light Sensor Turbine _,_NO Position Switch o NC FACEPLATE FIG. 61 5. The valve drain hose must be free of kinks and Keep this manual with your water softener, If repairs are needed, the service technician must have the informa- sharp bends, and not elevated over 8 ft.
  • Page 39 The faceplate timer (PWA) computer has a self-diag- nostic function for the electrical system, except for input Error #; power and water meter. The computer monitors elec- Service Required tronic components and circuits for correct operation. If a See Owner's Manual malfunction occurs, an error code appears in the face- plate display.
  • Page 40 POSITION SWITCH STATUS: With the valve in service, or any of the recharge cycles, the switch indicator will Motor show open, while the valve is rotating from one position nsor to another, the indicator will show the switch closed. A Housing defect is probable if indications vary from this pattern.
  • Page 41 MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions, Always make the initial checks, and the manual initiated diagnostics. NOTE: The faceplate display must show a steady Brine Valve time (not flashing).
  • Page 42 ROTARYVALVE SERVICE IMPORTANT: Before working on the valve, turn off the water supply and disconnect from electrical power. TO RELIEVE PRESSURE: • 3 VALVE BYPASS: Close the inlet valve and open a soft water faucet. Then close the outlet valve and open the bypass valve.
  • Page 43 WATER FLOW THROUGH THE SOFTENER VALVE SERVICE CYCLE SERVICE CYCLE Hard water enters the valve inlet port. Internal valve porting routes the water down and out the From Valve Inlet top distributor, into the resin tank. Hard water is (Hard Water) softened as it passes through the resin bed, then enters the bottom distributor.
  • Page 44 WATER FLOW THROUGH THE SOFTENER VALVE BACKWASH CYCLE BACKWASH CYCLE Plug Timer/switch action again allows the motor to turn the rotor & disc to place the valve in BACKWASH, stopping water flow to the nozzle. Water is routed down and out the bottom distributor, up through the bed, and out the top distributor to the drain.

  • Page 45: Exploded Views And Parts Lists

    Questions? Call The Kenmore Water Line 1-800-426-9345...
  • Page 46 " - . . ing Decal Location ..._-.29 Questions? Call The Kenmore Water Line 1-800-426-9345...
  • Page 47 Kenmore Model No. 625.384260 A. WATER SOFTENER COMPLETE KeyNo. Part Number Part Description Cover Lock (Required for shipping only) Rim Insert (Required for shipping only) 7284396 Cover (main) 7284435 Salt Hole Cover (order following decal) 7284443 Instruction Decal 7088033 Clamp Retainer (2 required)
  • Page 48 19__ INLET - OUTLET GROUNDING CLAMPS Questions? Call The Kenmore Water Line 1-800-426-9345...
  • Page 49 Kenmore Model No. 625.384260 B. BRINE VALVE ASSEMBLY Key No. Part Number Part Description 7168647 Ceramic Weight 0513860 Float Stop 7097202 Float (includes Key No. 4) 0516947 Float Seal 7220627 Float Rod & Stem 7308904 Guide Cap 7170288 O-Ring, 15/16" x 1-3/16"...
  • Page 50 Wear-Strip 41 _ Seal Cross-Section View Questions? Call The Kenmore Water Line 1-800-426-9345...
  • Page 51 Part Part Number Number Part Description Part Description 7195482 7224087 Screw, #8-32 x 1" (2 req.) Seal (Nozzle & Venturi) 7171145 7286039 Motor (incl. 2 ea. of Key No. 1) Valve Body 7231393 Motor Plate 7170319 O-Ring, 1/4" x 3/8" (2 req.) 7081104 0900857 Screw, #6-20 x 3/8"...
  • Page 52 Your Home For expert troubleshooting and home solutions advice: Our Home For repair of carry-in items like vacuums, lawn equipment, and electronics, call anytime for the location of your nearest Sears Parts & Repair Service Center 1-800-488-1222 (U.S.A.) 1-800-469-4663 (Canada) www.sears.com www.sears.ca To purchase...

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