Sharp UP-3500 Instruction Manual
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Sharp UP-3500 Instruction Manual

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MODEL
UP-3500
INTER-REGISTER
COMMUNICATION SYSTEM
INSTRUCTION
MANUAL
Second Edition
POS TERMINAL

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Summary of Contents for Sharp UP-3500

  • Page 1 POS TERMINAL MODEL UP-3500 INTER-REGISTER COMMUNICATION SYSTEM INSTRUCTION MANUAL Second Edition...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Introduction ·············································································································································3 Inline Operation ·······································································································································4 1. Message display·····································································································································4 (1) Message displayed during inline communication··············································································4 (2) Error messages·································································································································5 2. Open store operation (OPXZ mode) – master and satellite ···································································6 3. Close store operation (OPXZ mode) – master and satellite ···································································6 4.
  • Page 3 IRC Programming··································································································································36 1. Setting the machine numbers – master and satellite············································································36 2. Setting the terminal numbers (IRC machine numbers) for satellites ····················································37 3. Initial setting for the master and master list creating/updating ·····························································38 (1) Setting the terminal number for the master and creating the master list·········································38 (2) Deleting a machine from the master list··························································································39 4.

  • Page 4: Introduction

    Introduction The UP-3500 inter-register communication (IRC) system consists of one master machine and up to 31 satellite machines which are all interconnected by the local area network (LAN) to provide data transmission among them. This system allows the manager to exercise centralized control over the satellites through the master.

  • Page 5: Inline Operation

    Inline Operation 1. Message display (1) Message displayed during inline communication 1)The message as shown below is displayed at the master which is engaged in IRC transmission. ex.: The above message is also displayed at the satellite which is engaged in transmission for NOTE system resetting.

  • Page 6: Error Messages

    (2) Error messages If an error occurs, a corresponding error message is displayed. To clear an error message, touch the [CLEAR] key. Some of the error messages are listed below as examples. List of sample error messages Error messages (Default) Description RETRY •...

  • Page 7: Open Store Operation (Opxz Mode) - Master And Satellite

    2. Open store operation (OPXZ mode) – master and satellite When the open store operation is performed at the master, the IRC system is opened. POS can send AT command by this job. This function controls a modem, but doesn't have control over registration and T-LOG. The procedure for the open store operation is as follows.

  • Page 8: Clerk System

    In the centralized clerk file system, the master manages transaction data on clerks within the IRC system. In the individual clerk file system, each machine manages its clerk transaction data. In choosing the type of clerk system, consult your authorized SHARP dealer. (1) Centralized clerk file system Centralized clerk file system –...

  • Page 9: Individual Clerk File System

    • For selecting whether your system should have the overlapped clerk function or not, and whether NOTE it should have overlapped clerk save files or not, consult your authorized SHARP dealer. • To use the overlapped clerk function in the IRC system, the overlapped clerk function must be enabled for all the master and satellite machines.

  • Page 10: Sign-On Operation (Clerk Assignment) (Reg Mode/Mgr Mode)

    Your POS terminal can provide the clerk + cashier system instead of current system (clerk only NOTE system). If you want to change the system, please consult your authorized SHARP dealer. Cashier assignment (Clerk + cashier system) • For the cashier entry key system: Touch a corresponding cashier key on the screen.

  • Page 11: Clerk Sign-On Report

    6. Clerk sign-on report A clerk sign-on report can be generated at the master. This report is used to know which clerks are currently in sign-on state at which machines. Report generation procedure Enter the PGM2 mode from the mode selection window. Select “1 READING”...

  • Page 12: Sign-Off Operation (Cancellation Of Clerk Assignment) (Reg Mode/Mgr Mode)

    Your POS terminal can provide the clerk + cashier system instead of current system (clerk only NOTE system). If you want to change the system, please consult your authorized SHARP dealer. Cashier sign-off procedure • For the cashier entry key system: Touch the same cashier entry key that you used to sign on.

  • Page 13: Downloading The Contents Of The Programming To Satellites - Master

    8. Downloading the contents of the programming to satellites – master When you have completed the programming at the master, you can distribute the preset data from the master to all or desired satellites in the IRC system. (1) Initial downloading For initial setup of the IRC system, follow the downloading procedure below.
  • Page 14 List of downloading jobs (PGM2 mode) Downloading Jobs Item Description INITIAL D/L DEPARTMENT Department preset data (Preset data copying with DIRECT KEY Dept./PLU key preset data for direct depts./PLUs existing data clearing) PLU/EAN PLU/EAN, link PLU table, condiment table, promotion table, combo, PLU convert, crate table and PLU information text preset data PLU MENU KEY PLU menu key preset data...
  • Page 15 • The PLU/EAN file (INITIAL D/L and MAINTENANCE D/L) does not include stock data. NOTE • The OPTION file includes the following data: Optional feature preset, EAN deletion term, scale preset, happy hour, zero skip, general report format, trans. report format, clerk report format, hourly report, DEPT. report format, stacked report, drawer alarm, screen save time, customer control program, bonus point, bonus point redemption table, auto generate GLU and auto key preset data.

  • Page 16: Look-Up And Updating Of The Glu File

    In the IRC system, the following two types of GLU file allocation system are available: a centralized system and an individual system. In choosing the type of GLU file system, please consult your authorized SHARP dealer. (1) Centralized GLU file system In this system, only the master has control over GLU data stored in its GLU file.

  • Page 17: Plu/Ean Stock Control

    In the IRC system, the following two systems for PLU/EAN stock control are available: a centralized system and an individual system. In choosing the type of PLU/EAN stock control system, please consult your authorized SHARP dealer. Centralized system Preset stock data is stored only in the master. Stock data in each satellite must be zero before a PLU/EAN entry is made.

  • Page 18: T-Log Polling

    10 percent remaining and red for less than 5 percent remaining. • For the programming whether or not to lock a registration entry when the T-LOG file is full, see the UP-3500 Instruction Manual. • For the T-LOG polling between the master and MWS, please consult your authorized SHARP dealer.

  • Page 19: Plu/Ean Data Control

    In the IRC system, the following two systems for PLU/EAN data control are available: a centralized system and an individual system. In choosing the type of PLU/EAN data control system, please consult your authorized SHARP dealer. Centralized system PLU/EAN sales data is centrally controlled by the master. PLU/EAN sales data which is temporarily stored in the T-LOG buffer of a satellite is sent to the master by T-LOG polling.
  • Page 20 (2) In case that the master has a dynamic EAN file and satellites don't: Master Satellite Registration by the learning function Updating Updating Updating the PLU/EAN PLU/EAN PLU/EAN main main file main file Saving files of satellites At this time, Dynamic T-LOG the dynamic EAN file of...

  • Page 21: Price Change Function

    PLU/EAN main file or dynamic EAN file in case the updated EAN data at the satellite is not automatically distributed to the master due to dynamic file setting for the IRC system. For further information on the price change function, see the UP-3500 instruction manual. For the data flow, see the following figures.

  • Page 22: Customer Data Control

    14. Customer data control In the IRC system, customer data is centrally controlled by the master. Customer data which is temporarily stored in the T-LOG buffer of a satellite is sent to the master by T-LOG polling and controlled by the master. (For further information on T-LOG polling, see page 17.) 15.

  • Page 23: Rerouting Print Data

    In restaurants or the like, every terminal does not need an external printer (a receipt/report printer, journal printer, bill printer or kitchen printer). One external printer connected by an RS-232 cable can be shared by two or more UP-3500 machines. Print data rerouting chart...

  • Page 24: Consolidated And Individual Reports

    Consolidated and Individual Reports The system can generate two types of sales reports: consolidated reports (reports on all or specified machines in the system) and individual reports (reports on individual machines). At the master, you can generate consolidated reports on all or specified machines in the system. Certain consolidated reports can also be generated at the back-up master under certain conditions.

  • Page 25: Consolidated Reports - Master/Back-Up Master

    2. Consolidated reports – master/back-up master (1) Report generation procedure To generate various reports, use the following procedure, referring to the list of consolidated reports on the following pages. Enter the required operating mode (OPXZ, X1/Z1 or X2/Z2) from the mode selection window. Select “SYSTEM READING”...

  • Page 26: List Of Consolidated Reports (System Reading/Resetting)

    (2) List of consolidated reports (SYSTEM READING/RESETTING) Operating modes Report type Description Required data/Remarks OPXZ X1/Z1 X2/Z2 GENERAL General report X1,Z1 X2,Z2 <DEPARTMENT> DEPT. /GROUP Department by group report Department code (Specify range by start and end codes.) DEPT. IND. GROUP Individual department group report Department group no.
  • Page 27 *1: Corresponding reports can be generated at the back-up master after master declaration. *2: Corresponding reports can be generated at the back-up master after master declaration under certain condition. (Please consult your authorized SHARP dealer for the required condition setting.) *3: Corresponding reports can not be generated at the back-up master.

  • Page 28: Individual Reports - Master/Back-Up Master/Satellite

    • If a receipt/report printer is not set up for the terminal, “1.DISPLAY” is the only valid choice. NOTE • Depending on your IRC settings for the items (clerk file system, etc) requiring the selection of centralized or individual, issuable report types vary. For further detail, consult your authorized SHARP dealer.

  • Page 29: List Of Individual Reports (Reading/Resetting)

    (2) List of individual reports (READING/RESETTING) Operating modes Report type Description Required data/Remarks OPXZ X1/Z1 X2/Z2 GENERAL General report X1,Z1 X2,Z2 <DEPARTMENT> DEPT. /GROUP Department by group report Department code (Specify range by start and end codes.) DEPT. IND. GROUP Individual department group report Department group no.
  • Page 30 Operating modes Report type Description Required data/Remarks OPXZ X1/Z1 X2/Z2 <PERSONNEL> ALL CLERK All clerk report X1,Z1 X2,Z2 Only for the individual clerk file system IND. CLERK Individual clerk report X1,Z1 X2,Z2 Only for the individual clerk file system ALL CASHIER All cashier report X1,Z1 X2,Z2...

  • Page 31: Resetting Reports In A System With No Save File

    The satellites can be unlocked by generating a corresponding consolidated resetting report at the master, or by manual clearing of corresponding sales memories of the satellites. Your dealer can program whether or not to have save files, and whether or not to lock the NOTE satellites. For details, consult your authorized SHARP dealer.

  • Page 32: Clerk Report

    Data on clerk #0001 Clerk sign-on state message and the signed on machine # (This message is printed right above the clerk who is in sign-on state.) Data on clerk #0003 For detailed information on report items, see the UP-3500 Instruction Manual. NOTE...

  • Page 33: Individual Clerk File System

    • For selecting whether your system should have a save file or not, consult your authorized NOTE SHARP dealer. • For the setting of the individual resetting data clear at the time of consolidation general resetting, please consult your authorized SHARP dealer.

  • Page 34: Cashier Report

    For the selection and settings of the clerk + cashier system or clerk only system, please consult your authorized SHARP dealer. • For the setting of the individual resetting data clear at the time of consolidation general resetting, please consult your authorized SHARP dealer.

  • Page 35: Reports That Can Be Generated When The Compulsory Cash/Check Declaration (Ccd) Function Is

    * : CCD entries at the generation of corresponding individual reports at the master and all the satellites must have been done beforehand except when taking a consolidated individual or all clerk Z1 report under centralized clerk file system. For choosing a type of compulsory cash/check declaration, please consult your authorized NOTE SHARP dealer.

  • Page 36: Reset Clear Operation (X1/Z1 And X2/Z2 Modes) - Master

    8. Reset clear operation (X1/Z1 and X2/Z2 modes) – master Even when a machine has been programmed to disallow entries after individual general resetting or has not been programmed to allow automatic clearing operation of the individual resetting memory at the time of consolidation general resetting, you can unlock the machine through reset clear operation in order to restart entries.

  • Page 37: Irc Programming

    To start IRC programming, first, turn on the machines in the IRC system and put them in the PGM2 mode. The programming procedures for both the master and satellites will be explained below. For the setup of your IRC system, please be sure to consult your authorized SHARP dealer. 1. Setting the machine numbers – master and satellite It is necessary to assign machine numbers to the master and satellites before programming.

  • Page 38: Setting The Terminal Numbers (Irc Machine Numbers) For Satellites

    2. Setting the terminal numbers (IRC machine numbers) for satellites For the setup of your IRC system, please be sure to consult your authorized SHARP dealer. It is assumed that your IRC terminals have been set for inline operations. Enter the PGM2 mode from the mode selection window.

  • Page 39: Initial Setting For The Master And Master List Creating/Updating

    3. Initial setting for the master and master list creating/updating For the setup of your IRC system, please be sure to consult your authorized SHARP dealer. (1) Setting the terminal number for the master and creating the master list A master list can only be created on the pre-designated master.

  • Page 40: Deleting A Machine From The Master List

    (2) Deleting a machine from the master list To delete a terminal number from the master list, proceed as follows: Enter the PGM2 mode from the mode selection window. Select “2 SETTING” from the displayed menu. The SETTING window will appear. Select “21 INLINE CONFIG”...

  • Page 41: Specifying The Terminal To Serve As A Back-Up Master - Master

    This assignment can be done in the INLINE CONFIG window of the master. For determining whether your IRC system should have a back-up master or not, please consult your authorized SHARP dealer. Enter the PGM2 mode from the mode selection window.

  • Page 42: Specifying Whether To Enable Or Disable The System Retry Function When A Transmission Error Occurs

    5. Specifying whether to enable or disable the system retry function when a transmission error occurs – master and satellite You can specify whether to enable or disable the system retry function if a communication between machines does not end successfully. This function can be specified in the INLINE CONFIG window of the master and each satellite in the IRC system.

  • Page 43: Reading The Contents Of The Irc Programming - Master And Satellite

    7. Reading the contents of the IRC programming – master and satellite Enter the PGM2 mode from the mode selection window. Select “1 READING” from the displayed menu. The READING window will appear. Select “45 INLINE CONFIG” from the displayed menu. (To display the hidden menu for reading, scroll the screen to the right or left using the right-pointing or left-pointing arrow key down on the screen.) The INLINE READING window will appear.

  • Page 44: Programming For The Remote Printer

    With the following procedure, you can do basic programming for the remote printer(s) included in the IRC system. For initial setup of the remote printer, please consult your authorized SHARP dealer. Enter the PGM2 mode from the mode selection window.
  • Page 45 YES: Enables the partial cut function. SEQUENTIAL PRINT Choose whether to disable or enable the sequential print function. Disables the sequential print function. YES: Enables the sequential print function. Please consult your authorized SHARP dealer for appropriate settings of each item. NOTE...

  • Page 46: Optional Programming For The Remote Printer - Master And Satellite

    UNIT PRICE PRINT Does not print the unit price on the bill printer. YES: Prints the unit price on the bill printer. For settings of the rest of the programming items for PRINT SELECT2, see the UP-3500 NOTE Instruction Manual.

  • Page 47: Programming For The Manager Work Station (Mws) - Master And Satellite

    Manager Work Station (MWS) is the system that enables inline data communication between UP-3500 POS terminals in the IRC system and a host P.C. via LAN interface. For the setup of the Manager Work Station, please be sure to consult your authorized SHARP dealer. The function of Manager Work Station:...

  • Page 48: Programming Of The Time-Out Time

    Touch the “TIME OUT” line and enter a number (1-255 (sec)) for the time-out time, and then touch the [EXIT] key. The DATA NOT SAVED SAVE IT? dialogue will appear. • This value (time-out value) will depend upon the application. Please consult your authorized SHARP dealer. Select “1.SAVE.”...

  • Page 49: Reading The Contents Of The Manager Work Station (Mws) Programming - Master And Satellite

    10. Reading the contents of the Manager Work Station (MWS) programming – master and satellite Enter the PGM2 mode from the mode selection window. Select “1 READING” from the displayed menu. The READING window will appear. Select “46 MWS CONFIG” from the displayed menu. (To display the hidden menu for reading, scroll the screen to the right or left using the right-pointing or left-pointing arrow key down on the screen.) The PLEASE SELECT OUTPUT DEVICE.

  • Page 50: System Back-Up

    One of the satellites can be designated to serve as a back-up master. For the setup of a back-up master in your IRC system, please consult your authorized SHARP dealer. When both the master and back-up master are in order, the system works in the following sequence:...

  • Page 51: Master Declaration

    2. Master declaration When the master or back-up master breaks down, the master declaration procedure should be taken to inform satellites of the breakdown. (1) When the master breaks down – Master declaration at the back-up master Flow of a master declaration at the back-up master Master Back-up master 2) Master...

  • Page 52: When The Back-Up Master Breaks Down - Master Declaration At The Master

    (2) When the back-up master breaks down – Master declaration at the master Flow of a master declaration at the master Master Back-up master 2) Master declaration 1) Detection of a back-up master breakdown (Transmission stops.) Satellite 3) Updated data 4) Acknowledgment signal 1) A satellite detects a breakdown of the back-up master through the system retry function when sending updated GLU data (and clerk data*) to both the master and back-up master.

  • Page 53: Recovery Declaration

    3. Recovery declaration When the master or back-up master recovers from a breakdown, the recovery declaration operation should be taken to inform satellites of the recovery. (1) When the master recovers from a breakdown – Recovery declaration at the back-up master Flow of a recovery declaration at the back-up master Master Back-up master...

  • Page 54: When The Back-Up Master Recovers From A Breakdown - Recovery Declaration At The Master

    (2) When the back-up master recovers from a breakdown – Recovery declaration at the master Flow of a recovery declaration at the master Back-up master Master 3) Updated data file 1) Recovery declaration Satellite 4) Back-up master recovery information 2) Transmission stops temporarily.

  • Page 55: Error Recovery

    Referring to the list below, select an appropriate item memory to be cleared to restore the system. The above-mentioned manual clearing jobs should be performed at the advice of your NOTE authorized SHARP dealer. (2) List of manual clearing items Terminal*1...

  • Page 56: System Retry Function

    2. System retry function If a transmission job from the master to a satellite is not performed successfully, the master either terminates the job immediately or enters command entry awaiting state depending on whether the system retry function has been disabled or enabled. When the system retry function has been enabled, the master awaits entry of a command and retries access depending on the commands as explained on the following page.

  • Page 57: When The System Retry Function Is Enabled

    (2) When the system retry function is enabled If a transmission error relating to a satellite occurs, the relevant window will appear on the display of the master and the master awaits entry of one of the following commands: A) RETRY command (selection from the menu) B) ABORT command (selection from the menu) C) IGNORE command (selection from the menu) A) RETRY command:...

  • Page 58: Basic Specifications For Lan

    BASIC SPECIFICATIONS for LAN Transmission system: 10Base-T/100Base-T Transmission speed: 10 Mbits/sec / 100Mbits/sec Transmission distance: Segment length max. 100m Transmission cable: Twisted pair cable No. of connectable machines: Master: 1 Satellites: max. 31 *Up to 31 machines are operable with batch processing. Up to 15 machines are operable with real-time processing.
  • Page 59 UP3500V_2IE10...

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