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Lexmark Pro5500 Series Quick Reference Manual

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Download this manual See also: Service Manual, User Manual
Pro5500 Series Quick Reference Guide
October 2012
www.lexmark.com

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Summary of Contents for Lexmark Pro5500 Series

  • Page 1 Pro5500 Series Quick Reference Guide October 2012 www.lexmark.com...

  • Page 2: Important Safety Information

    This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this Please Read Before Opening Your Inkjet Cartridge Box...

  • Page 3: Table Of Contents

    Contents Contents Canceling print jobs......................26 Printing from a mobile device....................26 Important safety information............2 Copying..................27 About your printer................5 Tips for copying........................27 Making copies........................27 Finding information about the printer.................5 Making a duplex (two‑sided) copy automatically...............27 Minimizing your printer's environmental impact..............5 Copying a two‑sided (duplex) document using the ADF............27 Printer models........................5 Copying a two‑sided (duplex) document using the scanner glass........28 Printer features........................6...
  • Page 4 Contents Faxing...................42 Sending faxes........................42 Receiving faxes........................42 Wireless networking..............44 Information you will need during wireless setup...............44 Installing the printer on a wireless network...............44 What is Wi‑Fi Protected Setup?..................45 Configuring Wi‑Fi Protected Setup manually..............45 Using the Embedded Web Server..........47 Accessing the Embedded Web Server................47 Understanding the home page...................47 Customizing printer settings....................47 Using SmartSolutions..............49...

  • Page 5: About Your Printer

    Available on the Software and Documentation CD. return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage‑paid bag. Available on the Software and Documentation CD and on the Lexmark Support Web site at http://support.lexmark.com. • Recycle the product packaging.

  • Page 6: Printer Features

    About your printer Printer features Setting up the printer Depending on the model, your printer comes with features that will help you manage and accomplish Unpack the printer. printing and imaging tasks: • Wireless networking—Print and scan from virtually anywhere in your home or office over a secure wireless network, as well as share the printer among multiple computers.
  • Page 7 With a CD or DVD drive (Windows/Macintosh) Without a CD or DVD drive or for Linux Download the printer driver from www.lexmark.com. Note: If the installation dialog does not appear after a minute, then see “Installation screen did not appear during installation”...
  • Page 8 About your printer For legal‑size paper, extend the paper tray. Adjust the paper guides. Load paper. Insert the paper tray. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams. Connect the power cord only.
  • Page 9 About your printer Set the country or region, and then touch Accept. Connect the power cord to a properly grounded electrical outlet that is near the printer and easily Set the date, and then touch Accept. accessible. Make sure the printer is on. Set the time, and then touch Accept.
  • Page 10 About your printer To configure basic fax functions, touch Set Up Now, and then proceed to the next step. Otherwise, Configure other advanced fax settings later in the software installation. touch Set Up Later, and then go to step 21. Enter your fax number for this printer, and then touch Accept.
  • Page 11 About your printer Remove all packing material. Extend the exit bin and flip out the bin extender. Insert each ink cartridge until it clicks into place. From the printer control panel, touch Continue to print an alignment page. Note: Make sure to use the four ink cartridges that came with your new printer. Notes: Close the ink cartridge access door.

  • Page 12: Understanding The Parts Of The Printer

    About your printer Understanding the parts of the printer Use the Ink cartridge access Install, remove, or replace ink cartridges. door Paper tray (Tray 1) Load paper. Second paper tray Load additional paper. (Tray 2) You can load the same type of paper as in Tray 1. You can also load a different type of paper and change the default paper settings so the printer uses paper Note: This option is from Tray 2 for certain types of print jobs.
  • Page 13 About your printer Use the USB port Connect the printer to a computer using a USB cable. Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable. Note: Remove the sticker to access the port. Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem.

  • Page 14: Using The Printer Control Panel

    About your printer Using the printer control panel Note: The icons appear when they are selectable on the current screen. If an icon does not appear, then the function is not available. Power • Turn the printer on and off. •...

  • Page 15: Understanding The Home Screen

    About your printer Understanding the home screen Touch Memory Device View, select, or print photos and documents. After the printer is turned on and a short warm-up period occurs, the display shows the home screen. Use the home screen selections to initiate an action, such as copying or faxing, or to change printer settings. Note: This icon appears when you return to the home screen while a memory card or flash drive is connected to the printer.

  • Page 16: Navigating Menus Using The Touch Screen

    About your printer Tips: Navigating menus using the touch screen • Use your fingers to navigate the screen. The touch screen does not work if you use other tools or devices to navigate. • Drag the scroll bar or touch the arrows until the menu or setting that you want appears on the display. •...
  • Page 17 About your printer Notes: Inserting a memory card Inserting a flash drive • If the printer does not recognize the memory device, then remove and reinsert it. • If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot, then the display prompts you to choose which memory device to use.

  • Page 18: Ordering And Replacing Supplies

    Press the release tab, and then remove the used ink cartridge or cartridges. Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. For more information, visit www.lexmark.com/regions.

  • Page 19: Maintaining Ink Cartridges

    Ordering and replacing supplies Notes: • Make sure to remove the ink cartridges from the printer. • Store the used ink cartridges in a box with the nozzles faceup. • If Align Printer appears on the printer control panel, then touch Continue. •...

  • Page 20: Using The Printer Software

    • Solaris SPARC x86 10 Using the printer software The printer driver for this operating system is available only at http://support.lexmark.com. Note: Information on additional operating system versions that are compatible with the printer may be Supported operating systems available on our Web site.

  • Page 21: Using The Windows Printer Software

    Adjust the print settings and schedule print jobs. word‑processing program. Note: With a document or photo open, choose File > Print to access the Print dialog. Lexmark Wireless Setup Utility • Set up the wireless printer on a wireless network.
  • Page 22 Double‑click the Web Link that you want to visit. Customer Support Contact technical support. Lexmark Software Updates Download and install the latest printer software. Lexmark Online Visit the Lexmark Web site. Order Supplies Online Order ink or supplies. Printer Registration Register your printer. Visit Lexmark SmartSolutions •...

  • Page 23: Printing

    Recommended paper Set paper type to specialty two‑sided Recommended paper brands media printing Photo One‑sided Lexmark PerfectFinish Photo Lexmark PerfectFinish Photo For e‑mails, received faxes, internal documents, and similar print jobs Lexmark Photo Lexmark Photo Size Recommended paper Weight Set paper type to Matte Two‑sided...

  • Page 24: Printing A Document

    Printing Printing a document Click OK to close any printer software dialogs. Click OK or Print. For Windows users For Macintosh users With a document open, click File > Print. With a document open, choose File > Print. Click Properties, Preferences, Options, or Setup. From the printer pop‑up menu, choose your printer.

  • Page 25: Printing Photos Using The Printer Control Panel

    Printing From the menu bar, choose File > Print. Tips: • If you want to clear a selected photo, then touch the photo again. From the Printer pop‑up menu, choose your printer. • If you want to view more photos, then touch the left or right arrow, and then touch the photo to From the print options pop‑up menu, choose Quality &...

  • Page 26: Canceling Print Jobs

    • For other Lexmark printers, your mobile device can send print jobs to your printer as long as the printer For Windows users software and LexPrint Listener are installed on the computer where the printer is connected.

  • Page 27: Copying

    Copying Making copies Copying Load the original document. Note: From the home screen, you can press to print one copy of the original document using Scanner glass the default settings. From the home screen, navigate to: Copy > More Options > Number of Copies Enter the number of copies you want to print, and then touch Accept.

  • Page 28: Copying A Two-Sided (Duplex) Document Using The Scanner Glass

    Copying Notes: Load the next page of the original document: • If you are copying a one‑sided document, then load the next page. • For long‑edge binding, pages are bound along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation).

  • Page 29: Scanning

    Scanning Scanning to a local computer Scanning Load the original document. From the home screen, touch Scan > Computer > USB‑Connected Computer. Scanner glass The USB‑connected computer is the default destination that will receive the scan. Note: Make sure the scan software is installed on the destination computer. Select the output file type you want to create and other scan options.

  • Page 30: Scanning To A Pdf

    Scanning From the computer, do the following: Scanning to a PDF In Windows 8 For Windows users From the Search charm, type Printer Home, and then navigate to: Load an original document faceup into the ADF or facedown on the scanner glass. Printer Home >...

  • Page 31: Canceling Scan Jobs

    Scanning • Make sure you have created a folder shortcut before you begin. For more information, see “Adding a network folder shortcut” on page 31. Load the original document faceup into the ADF or facedown on the scanner glass. From the home screen, navigate to: Scan >...

  • Page 32: E-Mailing

    E-mailing To enter additional recipients, touch Add Recipient, and then enter the e‑mail address, name, or group E-mailing you want to add. Touch Accept every time you add a recipient. Note: You can send an e‑mail to up to 30 recipients. Sending e-mail Set the color, quality, original image size, and the other scan options.

  • Page 33: Setting Up The Printer To Fax

    Setting up the printer to fax Tips for this setup: Setting up the printer to fax • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up •...
  • Page 34 Setting up the printer to fax Connected to different wall jacks Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: Connect the cable from the wall jack to the port of the printer. Tips for this setup: •...
  • Page 35 Setting up the printer to fax To install a filter for the printer: • You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best if you are using voice mail Connect the line port of the DSL filter to the wall jack.
  • Page 36 Setting up the printer to fax Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Scenario 4: Digital telephone service through a cable provider The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port.
  • Page 37 Setting up the printer to fax • If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer Remove the protective plug from the port of the printer, and then connect the telephone to the into the second phone port.
  • Page 38 Setting up the printer to fax Notes: Connecting the printer to a non‑RJ‑11 wall jack • Do not remove the wrap plug from the port of the printer. • The printer may not come with an RJ-11 adapter in your country or region. If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the port of the printer.
  • Page 39 Setting up the printer to fax Connecting the printer to a wall jack in Germany France Netherlands Switzerland The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering Finland Norway United Kingdom machines.

  • Page 40: Step 2: Check The Dial Tone

    Setting up the printer to fax Connect the printer to any of the N ports. If you hear a dial tone, then the telephone line and the wall jack are working. Make sure the printer is properly connected to the telephone line While the printer is connected to a telephone line through the port on the back of the printer, plug an analog telephone into the...

  • Page 41: Step 5: Set The Number Of Rings

    Setting up the printer to fax Step 5: Set the number of rings Using the fax software If you are connecting the printer to a computer, then you can also create a contact list using the fax If you set Auto Answer to On in Step 4, then do the following. If you set Auto Answer to Off, then proceed software.

  • Page 42: Faxing

    Faxing Tips: Faxing • You can broadcast a fax to up to 30 recipients. • Touch More Options to set a color or black‑and‑white fax, adjust the quality of the fax, set the size of CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up the document, add a cover page, schedule the fax, or view pending faxes.

  • Page 43: Receiving Faxes Automatically

    Faxing • If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer Warning—Potential Damage: Do not touch the cables or the ports while actively receiving a volume is not set to Off. fax.

  • Page 44: Wireless Networking

    • From our Web site: • Exactly 10 or 26 hexadecimal characters Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system • Exactly 5 or 13 ASCII characters Double-click the software installer package.

  • Page 45: What Is Wi-Fi Protected Setup

    • Make sure that you are using the latest version of the Wireless Setup Assistant application. For more information, visit www.lexmark.com. Configuring Wi‑Fi Protected Setup manually Installing the Wireless Setup Assistant (Macintosh only) Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified.
  • Page 46 Wireless networking Follow the instructions on the printer display. (PIN) SE THE ERSONAL DENTIFICATION UMBER METHOD From the printer control panel, navigate to: > Network Setup > Wireless Networking > Wi‑Fi Protected Setup > PIN Method Follow the instructions on the printer display.

  • Page 47: Using The Embedded Web Server

    Using the Embedded Web Server Using the Embedded Web Server Use the Navigation pane Access the Embedded Web Server menus. The Embedded Web Server lets you view and remotely customize printer settings even when you are not Header bar • View a brief summary of your printer supplies.
  • Page 48 Using the Embedded Web Server Click Scan‑to‑Network Folder Add or manage a folder destination when the Scan to Network application is Setup used. Notes: • This feature may not appear in the Embedded Web Server, depending on your printer model. •...

  • Page 49: Using Smartsolutions

    What are SmartSolutions? SmartSolutions are applications for touch‑screen printer models. The SmartSolutions Web site (http://smartsolutions.lexmark.com) lets you add customized one‑touch solutions to your printer to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also let you view online calendars and online photo albums from the printer control panel.

  • Page 50: Troubleshooting

    Note: D is the letter of your CD or DVD drive. If Troubleshooting does not solve your problem Click Install, and then follow the instructions on the computer screen. Visit our Web site at http://support.lexmark.com to find the following: For Macintosh users •...

  • Page 51: Software Did Not Install

    Troubleshooting Software did not install Print job does not print or is missing pages If you encountered problems while installing, or if your printer does not appear in the list in the printers If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.
  • Page 52 Troubleshooting HECK THE CONNECTION ECONNECT THE PRINTER POWER SUPPLY Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Turn off the printer. Firmly plug the square end of the USB cable into the back of the printer. Note: Make sure the printer is not in Sleep mode.

  • Page 53: Fax Troubleshooting

    Troubleshooting In Windows 7 or earlier Power supply Answering machine Cable modem Splitter Click , or click Start and then click Run. Telephone VoIP adapter DSL filter RJ‑11 adapter In the Start Search or Run dialog, type devmgmt.msc. • If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for Press Enter, or click OK.

  • Page 54: Network Troubleshooting

    Troubleshooting From the home screen, navigate to: NCREASE THE RINGER VOLUME > Fax Setup > Dialing and Sending > Auto Fax Convert > On > Accept If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume. AKE SURE THAT THE REFIX SETTING IS CORRECT AKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE...

  • Page 55: Cannot Print Over Wireless Network

    Troubleshooting Print a network setup page to verify the SSID the printer is using. In the Start Search or Run dialog, type cmd. If you are not sure if your SSID is correct, then run the wireless setup again. Press Enter, or click OK. •...
  • Page 56 Troubleshooting Note: If you do not know how to make these changes, then see the documentation that came with the access point, or contact the person who set up your wireless network. • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.
  • Page 57 Troubleshooting In the Wireless section, look for SSID. AKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or network.
  • Page 58 Troubleshooting The Router entry is typically the access point. Press Enter, or click OK. Right‑click the printer, and then select Printer properties (for Windows 7 or later) or Properties Locating the printer IP address (earlier versions). • From the printer, print a network setup page. Click the Ports tab, and then locate the selected port.
  • Page 59 Troubleshooting AKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on. AKE SURE THAT THE NETWORK IS OPERATING PROPERLY • Try to access other computers on the network. • Make sure all switches, hubs, and other connecting devices are turned on.

  • Page 60: Notices

    Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

  • Page 61: Index

    Index card reader light printing 24 VoIP 35 Index location 12 scanning to e‑mail 32 fax troubleshooting cartridges, ink scanning using the printer control panel 30 cannot receive faxes 54 ordering 18 scanning using the touch screen 29 cannot run fax software 54 checking an unresponsive printer 50 DSL filter 35 cannot send faxes 53...
  • Page 62 Index printer control panel 14 Print Settings documents from a memory card or flash Import/Export customize printer settings using 47 drive 25 navigating menus customize printer settings using 47 print troubleshooting network setup page 55 using touch screen 16 incorrect language appears on display 50 cannot delete documents from print queue 52 on both sides of the paper 24 navigation pane 47...
  • Page 63 Index security PIN troubleshooting recovering 51 checking an unresponsive printer 50 Web Links selecting the wireless port 57 contacting customer support 50 using 21 sender information fax checklist 53 Web site registering 40 solving basic printer problems 50 finding 5 sending an e‑mail wireless network 54 Windows software...

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