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Harbor Freight Tools BUNKER HILL SECURITY 68332 User Manual: Troubleshooting

Harbor freight tools security camera user manual.

   

Troubleshooting

Problem
1. Loose or incorrect
2. Monitor needs adjustment.
3. Camera settings
Monitor does not
display image
System does not
Loose or incorrect connections.
detect HDD
1. Loose or incorrect
2. Incorrect address information.
Cannot access
connected modem
Incompatibility with web browser. Check if web browser is compatible with software. This will
Error codes when
trying to install
DxClient software
1. Port forwarding not
Cannot access
DVR remotely
2. Incorrect IP address.
3. Firewall protection
4. Proxy not specified.
One or more of the cameras
Buzzer sounding
are not connected.
If viewed on a TV screen, TV
settings need adjusting.
Poor quality
images
SKU 68332
Possible Causes
connections.
need adjusting.
connections.
completed.
hindering access.
For technical questions, please call 1-800-444-3353
likely Solutions
1. Check that all wire connections are secure and in the correct
location. Reconnect all power cable (black) connections.
2. Adjust the image settings on the monitor.
3. Through the Main Menu check that:
•  In Camera Setup, channel is set to ON.
•  In Record Setup, channel is set to ON.
•  In Record Framerate, adjust frames per second.
•  In Record Schedule, set to Normal or
Sensor for record time desired.
•  In Motion Detector Setup, if desired, set to ON and set
sensitivity level (block out area you do not want detected).
•  In Misc. Setup, check that the time
is set to the current time.
•  In Misc. Setup, check whether the channel is
hidden from view (will still record, but will not
display live image, only shows up on playback).
•  In Misc. Setup, adjust the Image
Parameters for clearest image.
Check that all wire connections are secure
and in the correct location.
1. Check that the connections are secure and plugged
in at the correct location in the correct order.
2. Through the Main Menu under Network Setup,
- Check that the IP Allocation is set to DHCP.*
- Note the IP Address.
- Enter the IP Address in the address bar in Internet Explorer
and press enter. You will access the HD.
*Note: If your modem does not support DHCP, you will need 
to get the address information form your internet provider.
require online research to determine your web browser's
compatibility and operations necessary for installation. You may
need to consult a qualified software technician if needed.
1. Complete port forwarding procedures to set up the
modem for port forwarding. If needed, consult online
information or a qualified computer technician to 
complete this task. You will need to obtain the external
IP address of the modem to complete this step.
2. Check for correct external IP address.
3. Check firewall settings.
4. Add to allowed IP addresses.
Check that all the camera wiring is completely
plugged in at all connection points.
Through the Main Menu check that:
•  In Record Framerate, adjust frames per second.
•  In Video Quality, increase to highest setting.
•  In Misc. Setup, adjust the Image
Parameters for the clearest image.
Page: 37

Comments to this Manuals

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Latest comments:

  • Lawrence Sep 29, 2014 07:50:
    I Purchased the camera only. Reason is I am decent with computers, I built a computer out of ones people through away. I used a Hauppauge PCI card which are very inexpensiv​e, around 15 to 20 dollars for the cheap ones. I use a program called SnagIt, which will capture anything that show on your TV/Monitor and save it. So I can now save any and all video onto the computers hard drive directly in MP4 format, a 40 gig hard drive can hold around 35 days worth of video non-stop. I will repost when I come up with a better way of doing things. Just mentioned this cause this way I did not need the DVR at all it went directly to the computer hard drive, which in the future will make it easier to see via internet too. If anyone needs additional help I would be happy to help you with this, It is a hobby of mine. Contact me at lawrence72​2002@yahoo​.com
  • dave Aug 20, 2014 12:55:
    Where do I buy a ptz for my bunker hill system that I bought from harbor freight?
  • gabe Aug 15, 2014 02:51:
    I have all the answers to all of your question. Took me a long time to figure it out. But I did it. If you want the answers
    em​ail gabriel107​0@art.net
  • Jane Aug 04, 2014 03:40:
    My screen was also blank. Like everyone else I had no help from technical support and the numbers are nonworking numbers. I just fixed the problem myself. On the small black box that controls the input and output plugs/vide​oin....pus​h the MODE button then push AV/SV/VGA. My pictures appeared on my screen from my cameras. So did the controls. If not MODE try MENU then the AV/SV/VGA. Good luck! Totally frustrated​.
  • Sally Jul 09, 2014 12:49:
    I have to agree with the other comments regarding customer/t​echnical support. These people are the worst! I need a copy of a recorded incident outside my business. Backup to a thumb drive was "succ​essful&quo​t;. However, when I take the thumb drive home to my computer, all I can view is a still picture or a blank screen. I have installed, uninstalle​d, & installed again the dvd that came with the system & can't figure out how to view the video. Will probably buy a new system. Anyone want to buy a used security camera system?
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