Manuals → Brands → Harbor Freight Tools Manuals → Security Camera → BUNKER HILL SECURITY 68332 → User manual Harbor Freight Tools BUNKER HILL SECURITY 68332 User Manual: Troubleshooting Harbor freight tools security camera user manual. Table of contents Download Manual (43 pages, 8.84 Mb) Share this page Add to your account Write a comment Report error 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 Page 40 of 43 Troubleshooting Problem 1. Loose or incorrect 2. Monitor needs adjustment. 3. Camera settings Monitor does not display image System does not Loose or incorrect connections. detect HDD 1. Loose or incorrect 2. Incorrect address information. Cannot access connected modem Incompatibility with web browser. Check if web browser is compatible with software. This will Error codes when trying to install DxClient software 1. Port forwarding not Cannot access DVR remotely 2. Incorrect IP address. 3. Firewall protection 4. Proxy not specified. One or more of the cameras Buzzer sounding are not connected. If viewed on a TV screen, TV settings need adjusting. Poor quality images SKU 68332 Possible Causes connections. need adjusting. connections. completed. hindering access. For technical questions, please call 1-800-444-3353 likely Solutions 1. Check that all wire connections are secure and in the correct location. Reconnect all power cable (black) connections. 2. Adjust the image settings on the monitor. 3. Through the Main Menu check that: • In Camera Setup, channel is set to ON. • In Record Setup, channel is set to ON. • In Record Framerate, adjust frames per second. • In Record Schedule, set to Normal or Sensor for record time desired. • In Motion Detector Setup, if desired, set to ON and set sensitivity level (block out area you do not want detected). • In Misc. Setup, check that the time is set to the current time. • In Misc. Setup, check whether the channel is hidden from view (will still record, but will not display live image, only shows up on playback). • In Misc. Setup, adjust the Image Parameters for clearest image. Check that all wire connections are secure and in the correct location. 1. Check that the connections are secure and plugged in at the correct location in the correct order. 2. Through the Main Menu under Network Setup, - Check that the IP Allocation is set to DHCP.* - Note the IP Address. - Enter the IP Address in the address bar in Internet Explorer and press enter. You will access the HD. *Note: If your modem does not support DHCP, you will need to get the address information form your internet provider. require online research to determine your web browser's compatibility and operations necessary for installation. You may need to consult a qualified software technician if needed. 1. Complete port forwarding procedures to set up the modem for port forwarding. If needed, consult online information or a qualified computer technician to complete this task. You will need to obtain the external IP address of the modem to complete this step. 2. Check for correct external IP address. 3. Check firewall settings. 4. Add to allowed IP addresses. Check that all the camera wiring is completely plugged in at all connection points. Through the Main Menu check that: • In Record Framerate, adjust frames per second. • In Video Quality, increase to highest setting. • In Misc. Setup, adjust the Image Parameters for the clearest image. Page: 37 Advertising Related Manuals for Harbor Freight Tools BUNKER HILL SECURITY 68332 Security Camera Harbor Freight Tools 95914 Set Up And Operating Instructions Manual (10 pages) Harbor freight tools security camera user manual Size: 0.61 MB Security Camera Harbor Freight Tools 67139 Set Up And Operating Instructions Manual (38 pages) Harbor freight tools security camera user manual Size: 3.44 MB Security Camera Harbor Freight Tools 95154 Assembly And Operating Instructions (4 pages) Harbor freight tools security camera user manual Size: 0.2 MB Security Camera Harbor Freight Tools 95914 Owner's Manual & Safety Instructions (12 pages) Weatherproof color security camera Size: 0.71 MB Troubleshooting: I am unable to unlock my system. I receive "incorrect password". My system was tampered with during a home invasion.. I am unable to view recorded content. Can you buy a adapter and adapter power cord ? Was given the system to me but no adapter or cord found. How can I change the security code for our safe. Model C 3021 I have a code set but need to change it for security purposes and do not have an instruction manual. Our telephone number is 239-549-8791. Thank you. Mary Ann O'Brien How do I unlock my system. My system was tampered with during a "break-in". When I request "Vido Sesrch", USER LOGIN screen comes up and ask for Service ID: Password: I have never entered... HOW DO I READ THE DVR's Hard Drive? My DVR wont't turn on and i wanna connect the Hard Drive to my windows 7 computer to read the stored videos how can i do this? HOW DO I READ THE DVR's Hard Drive? My DVR wont't turn on and i wanna connect the Hard Drive to my windows 7 computer to read the stored videos how can i do this? Pictures are running how to adjust how to enter my gateway ip in hello i need to get my cameras hooked up so i can view them online and when i do the ipconfig | findstr /i "Gateway" it only shows me a two digit first number and the rest are only one... How to stop it from continuous beeping. i cracked my software cd where can i download a copy of the disk how do i turn on cameras for night vision Related Content: 67139 Troubleshooting Harbor Freight Tools 67139 Comments to this Manuals Your Name Enter your comment: Symbols: 0 Enter text from picture: Latest comments: Sally Jul 09, 2014 12:49: I have to agree with the other comments regarding customer/technical support. These people are the worst! I need a copy of a recorded incident outside my business. Backup to a thumb drive was "successful". However, when I take the thumb drive home to my computer, all I can view is a still picture or a blank screen. I have installed, uninstalled, & installed again the dvd that came with the system & can't figure out how to view the video. Will probably buy a new system. Anyone want to buy a used security camera system? mary Jun 29, 2014 06:12: I had problems with mine. Its up to you if you want to try this. I was told by a rep. To unscrew the top of your system. inside is a reset button. push it down and it will reset to manufactures specs. This might help some of the problems out there. Because your right. Its hard to get the help I needed. Julie May 16, 2014 10:30: Your customer service/technical support sucks! We have been trying for several days and many hours to speak with someone regarding our 8-Channel Surveillance DVR and have had no luck. We bought this system in March 2014 and we are already having issues. So glad we wasted $350.00 on something that doesn't work properly and you can't speak with technical support. Way to bend your customers over. Tony mccaul May 01, 2014 09:30: Your after sale help STINKsI called about a problem .And Was given a run around from one place to another this as gone on for six month with still no one wanting to get me some answers .so buyer beware VICKIE Apr 11, 2014 07:03: DOES ANYONE EVER GET ANY ANSWERS TO YALLS COMMENTS?