Panasonic KX-TCD210E Operating Instructions Manual

Panasonic KX-TCD210E Operating Instructions Manual

Digital cordless phone and digital cordless answering system
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TCD210220E(e-e).book Page 1 Tuesday, January 18, 2005 9:44 AM
This unit is compatible with Caller ID and SMS. To use these
features, you must subscribe to the appropriate service of your
service provider.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for
future reference.

Operating Instructions

Digital Cordless Phone
KX-TCD210E
Model No.
Digital Cordless Answering System
KX-TCD220E
Model No.

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Summary of Contents for Panasonic KX-TCD210E

  • Page 1: Operating Instructions

    TCD210220E(e-e).book Page 1 Tuesday, January 18, 2005 9:44 AM Operating Instructions Digital Cordless Phone KX-TCD210E Model No. Digital Cordless Answering System KX-TCD220E Model No. This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider.
  • Page 2 L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 3: Feature Highlights

    TCD210220E(e-e).book Page 3 Tuesday, January 18, 2005 9:44 AM Feature highlights Feature highlights Phonebooks This unit provides the handset phonebook (200 names and phone numbers; page 18) and the shared phonebook (20 names and phone numbers: KX-TCD220 only; page 21). These phonebooks allow you to make calls without having to dial manually.
  • Page 4 TCD210220E(e-e).book Page 4 Tuesday, January 18, 2005 9:44 AM Feature highlights Polyphonic ringtones for handset You can change the ringtone heard when the handset rings for outside calls and intercom calls. You can choose from 5 ringtones and 10 melody tones (page 25).
  • Page 5: Table Of Contents

    TCD210220E(e-e).book Page 5 Tuesday, January 18, 2005 9:44 AM Table of Contents Preparation SMS (Short Message Service) Accessory information ....6 Important information ....8 Using SMS (Short Message Service).
  • Page 6: Accessory Information

    L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic UK Ltd. L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.
  • Page 7 TCD210220E(e-e).book Page 7 Tuesday, January 18, 2005 9:44 AM Preparation Included accessories AC adaptor Telephone line cord Rechargeable batteries Part No. PQLV19EZ Part No. PQJA87S (for UK) AAA (R03) size (PQLV19E) Part No. HHR-4EPT Handset cover Operating instructions Quick guide Part No.
  • Page 8: Important Information

    TCD210220E(e-e).book Page 8 Tuesday, January 18, 2005 9:44 AM Preparation Location Important information L For maximum distance and noise-free operation, place your base unit: General – Away from electrical appliances such as L Use only the AC adaptor included with this TVs, radios, personal computers or product, noted on page 7.
  • Page 9: Controls And Displays

    TCD210220E(e-e).book Page 9 Tuesday, January 18, 2005 9:44 AM Preparation M {C/T} (Clear/Mute) Controls and displays N Dial keypad L The icons printed below the dial keys shown in the illustration (g, d, I etc.) Controls are found on the KX-TCD220 only. These icons indicate answering Handset system operations.
  • Page 10: Connections

    TCD210220E(e-e).book Page 10 Tuesday, January 18, 2005 9:44 AM Preparation Displays Connections Display icons When the AC adaptor is connected, a short Various icons appear on the handset display beep will be heard. If it is not heard, check to indicate the current status of the unit. the connections.
  • Page 11: Battery Installation

    We therefore recommend you also connect a standard telephone to the same telephone line using a T-adaptor. Your When the batteries are fully charged, 5 Panasonic sales shop can offer you more remains on the display. information about connection possibilities. Battery installation Insert the batteries negative (T) terminal first.
  • Page 12: Battery Replacement

    TCD210220E(e-e).book Page 12 Tuesday, January 18, 2005 9:44 AM Preparation Important: Battery strength L We recommend the use of Panasonic rechargeable batteries noted on page 6. If Battery icon Battery strength you install non-rechargeable batteries and High start charging, the batteries may leak Medium electrolyte.
  • Page 13 TCD210220E(e-e).book Page 13 Tuesday, January 18, 2005 9:44 AM Preparation Select “Handset Setup”, then press {>}. Select “Time Settings”, then press {>}. Select “Set Date & Time”, then press {>}. Enter the current day, month and year by selecting 2 digits for each. Example: 17 May, 2005 Press {1}{7} {0}{5} {0}{5}.
  • Page 14: Making/Answering Calls

    TCD210220E(e-e).book Page 14 Tuesday, January 18, 2005 9:44 AM Making/Answering Calls L If {s} is pressed, the unit will redial Making calls automatically if the other party’s line is engaged. Lift the handset and dial the phone Note: number. L You can also press {C} or {s} before L To correct a digit, press {C/T}, then pressing {R}.
  • Page 15: Other Features

    TCD210220E(e-e).book Page 15 Tuesday, January 18, 2005 9:44 AM Making/Answering Calls Press {<} or {>} to move the cursor, Other features then edit the number. L Place the cursor on the number you Voice enhancer wish to erase, then press {C/T}. You can change the tone quality of the L Place the cursor to the right of where receiver while you are on a call.
  • Page 16: Answering Calls

    TCD210220E(e-e).book Page 16 Tuesday, January 18, 2005 9:44 AM Making/Answering Calls Select “Record Call”, then press Call waiting - {R} button {>}. If a second call is received while in L A beep is heard and recording starts. conversation with the first caller, a beep tone L A beep sounds every 15 seconds and will be heard.
  • Page 17: Other Features

    TCD210220E(e-e).book Page 17 Tuesday, January 18, 2005 9:44 AM Making/Answering Calls Other features Handset locator Using this feature, you can locate the handset if it has been misplaced. Press {x} on the base unit. L The base unit will page the handset for about 1 minute.
  • Page 18: Phonebooks

    TCD210220E(e-e).book Page 18 Tuesday, January 18, 2005 9:44 AM Phonebooks Categories Handset phonebook Categories can help you find entries in the handset phonebook quickly and easily. The handset phonebook allows you to make When adding an entry to the handset calls without having to dial manually.
  • Page 19 TCD210220E(e-e).book Page 19 Tuesday, January 18, 2005 9:44 AM Phonebooks Select “Index Search”, then press Select “Edit”, then press {>}. {>}. Edit the name if necessary (16 Select the character entry mode that characters max.; see page 57 for contains the character you are character entry), then press {j/OK}.
  • Page 20: Chain Dial

    TCD210220E(e-e).book Page 20 Tuesday, January 18, 2005 9:44 AM Phonebooks Press {e} or {v} to select the desired L To search by first character (index dial key number, then press {>}. search), see page 18. To search by category, see page 19. L When the dial key is already used as a one touch dial key, “@”...
  • Page 21: Shared Phonebook (Kx-Tcd220 Only)

    TCD210220E(e-e).book Page 21 Tuesday, January 18, 2005 9:44 AM Phonebooks To end recording, select “Stop”, then Shared phonebook (KX- press {>}. L The recording is played back. TCD220 only) Select “Save”, then press {>}. The shared phonebook allows you to make Press {ih}.
  • Page 22 TCD210220E(e-e).book Page 22 Tuesday, January 18, 2005 9:44 AM Phonebooks Select the character entry mode that Select “Save”, then press {>}. contains the character you are Press {ih}. searching for, and press {>}. Press the dial key ({0} to {9}) which Playing back an audible call contains the character you are announcement...
  • Page 23: Copying Phonebook Entries

    Select “Copy”, then press {>}. Handset phonebook entries (page 18) can Press {0}. be copied from the handset to the phonebook of a compatible Panasonic To continue copying another entry, handset. select “Yes”, then press {>}. Find the desired entry, then press {>}.
  • Page 24: Handset Settings

    TCD210220E(e-e).book Page 24 Tuesday, January 18, 2005 9:44 AM Handset Settings Guide to handset settings For your reference, a chart of all items which can be customised for the handset is printed below. L When customising the handset, the current item or setting is indicated by >. Handset settings Sub-menu Sub-menu 2...
  • Page 25: Time Settings

    TCD210220E(e-e).book Page 25 Tuesday, January 18, 2005 9:44 AM Handset Settings Time settings Ringer setup Alarm Ringer volume An alarm will sound for 3 minutes at the set Press {j/OK}. time once or daily. Set the date and time Select “Handset Setup”, then press beforehand (page 12).
  • Page 26: Night Mode

    TCD210220E(e-e).book Page 26 Tuesday, January 18, 2005 9:44 AM Handset Settings before you answer. You may hear a dial L If you use 12-hour time entry, select tone or no one on the line when you “AM” or “PM” by pressing {*} answer a call.
  • Page 27: Display Setup

    TCD210220E(e-e).book Page 27 Tuesday, January 18, 2005 9:44 AM Handset Settings Select the desired setting, then press Select “Display Setup”, then press {>}. {>}. Press {ih}. Select “Standby Display”, then press {>}. Selecting categories to bypass night Select the desired setting, then press mode {>}.
  • Page 28: Call Options

    (page of your new PIN. The unit will not reveal 32) can be made. the PIN to you. If you forget your PIN, Press {j/OK}. consult your nearest Panasonic service Select “Handset Setup”, then press centre. {>}. Press {j/OK}.
  • Page 29: Default Settings

    TCD210220E(e-e).book Page 29 Tuesday, January 18, 2005 9:44 AM Handset Settings Press {ih}. – Category names – Category ringtones Turning keytones on/off L The following items will be retained: Keytones are tones heard when keys are – Handset phonebook entries (category pressed.
  • Page 30: Base Unit Settings

    TCD210220E(e-e).book Page 30 Tuesday, January 18, 2005 9:44 AM Base Unit Settings Guide to base unit settings For your reference, a chart of all items which can be customised for the base unit is printed below. L When customising the base unit, the current item or setting is indicated by >. Base unit Sub-menu Sub-menu 2...
  • Page 31: Ringer Setup

    TCD210220E(e-e).book Page 31 Tuesday, January 18, 2005 9:44 AM Base Unit Settings L If you changed the PIN, enter it (page Ringer setup 33). Select “Ringer Setup”, then press {>}. Ringer volume Select “Night Mode”, then press {>}. Press {j/OK}. Select “Start/End”, then press {>}.
  • Page 32: Call Options

    TCD210220E(e-e).book Page 32 Tuesday, January 18, 2005 9:44 AM Base Unit Settings If you select “No Ringing”, the base unit Press {j/OK}. will not ring during night mode. Select “Base Unit Setup”, then Press {j/OK}. press {>}. Select “Base Unit Setup”, then Enter “0000”...
  • Page 33: Other Options

    PIN. The unit will not reveal press {>}. the PIN to you. If you forget your PIN, Enter “0000” (default base unit PIN). consult your nearest Panasonic service centre. L If you changed the PIN, enter it (page 33).
  • Page 34 TCD210220E(e-e).book Page 34 Tuesday, January 18, 2005 9:44 AM Base Unit Settings Select “Yes”, then press {>}. Press {ih}. Note: L The following items will be deleted or reset to their default settings: – Settings listed on page 30, 41, 50 –...
  • Page 35: Caller Id Service

    TCD210220E(e-e).book Page 35 Tuesday, January 18, 2005 9:44 AM Caller ID Service Call Waiting Caller ID Using Caller ID service This is a service of your service provider and will only operate if you have subscribed to Important: this service. When you hear a call waiting L This unit is Caller ID compatible.
  • Page 36: Caller List

    TCD210220E(e-e).book Page 36 Tuesday, January 18, 2005 9:44 AM Caller ID Service audible call recording will be announced To erase a number when you receive a call from that person. Press {j/OK}, select “Edit and Call”, then press {>}. Note: Press {<} or {>} to place the cursor on L If the handset ringer is turned off, audible the number you wish to erase, then...
  • Page 37: Sms (Short Message Service)

    TCD210220E(e-e).book Page 37 Tuesday, January 18, 2005 9:44 AM SMS (Short Message Service) L If the unit is connected to a PBX system, Using SMS (Short you may not be able to use SMS features. Message Service) Turning SMS on/off SMS allows you to send and receive text messages between other fixed-line and The default setting is “On”.
  • Page 38: Registering Mailboxes

    TCD210220E(e-e).book Page 38 Tuesday, January 18, 2005 9:44 AM SMS (Short Message Service) Message Centre 1 is used for sending SMS Sending a message messages, and Message Centre 2 is used for receiving messages. L Consult your service provider for more Writing and sending a new information.
  • Page 39 TCD210220E(e-e).book Page 39 Tuesday, January 18, 2005 9:44 AM SMS (Short Message Service) Example: The other party’s phone To access a private mailbox number is 123456 and their mailbox Select the desired mailbox, press {>}, number is 1. then enter its password. Enter 1234561.
  • Page 40: Receiving A Message

    TCD210220E(e-e).book Page 40 Tuesday, January 18, 2005 9:44 AM SMS (Short Message Service) Select the desired mailbox, press {>}, Press {j/OK} to read the message then enter its password. content. Select “Send List”, then press {>}. Note: L To call the message sender, press {C} Press {e} or {v} repeatedly to select or {s}.
  • Page 41: Guide To Sms Settings

    TCD210220E(e-e).book Page 41 Tuesday, January 18, 2005 9:44 AM SMS (Short Message Service) Select “Yes”, then press {>}. Guide to SMS settings Press {ih}. If the base unit is reset to its default settings Storing the sender’s number in (page 33), the following SMS-related the handset phonebook settings will be reset.
  • Page 42 TCD210220E(e-e).book Page 42 Tuesday, January 18, 2005 9:44 AM SMS (Short Message Service) Enter a 4-digit password for the mailbox, L If you erase a mailbox, its messages will then press {j/OK}. also be erased. Select “Save”, then press {>}. Storing the PBX line access Press {ih}.
  • Page 43: Available Character Entries For Sms

    TCD210220E(e-e).book Page 43 Tuesday, January 18, 2005 9:44 AM SMS (Short Message Service) Available character entries for SMS Important: L For character entry when entering the name for phonebook, etc., see page 57. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it.
  • Page 44 TCD210220E(e-e).book Page 44 Tuesday, January 18, 2005 9:44 AM SMS (Short Message Service) Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended character table (N) L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 45: Answering System Features (Kx-Tcd220 Only)

    TCD210220E(e-e).book Page 45 Tuesday, January 18, 2005 9:44 AM Answering System Features (KX-TCD220 only) Recording a greeting message Answering system You can record your own greeting message (2 minutes and 30 seconds max.). The KX-TCD220 unit contains an answering system which can answer and record calls Press {j/OK}.
  • Page 46: Listening To Messages

    TCD210220E(e-e).book Page 46 Tuesday, January 18, 2005 9:44 AM Answering System Features (KX-TCD220 only) stop flashing but will remain lit up when Erasing the greeting message the answering system is turned on. If you erase your own greeting message, the L While listening to messages, you can unit will play a prerecorded greeting switch between the receiver and speaker...
  • Page 47: Recording A Voice Memo

    TCD210220E(e-e).book Page 47 Tuesday, January 18, 2005 9:44 AM Answering System Features (KX-TCD220 only) Note: L Messages are retained even if a power failure occurs. L To edit the number before calling back, select “Edit and Call”, press {>}, edit the number, then press {C} or {s}. Recording a voice memo To leave a private message for yourself or someone else, you can record up to 3...
  • Page 48: Using Direct Commands

    TCD210220E(e-e).book Page 48 Tuesday, January 18, 2005 9:44 AM Answering System Features (KX-TCD220 only) Using direct commands Remote operation You can operate the answering system by Using a touch tone phone, you can call your pressing dial keys, rather than navigating phone number from outside and access the through the menus.
  • Page 49 TCD210220E(e-e).book Page 49 Tuesday, January 18, 2005 9:44 AM Answering System Features (KX-TCD220 only) L If the number of rings is set to “Auto”, Remote commands (page 50), the number of rings you You can press dial keys to access certain hear will indicate whether or not you answering system functions without waiting have new messages.
  • Page 50: Guide To Answering System Settings

    TCD210220E(e-e).book Page 50 Tuesday, January 18, 2005 9:44 AM Answering System Features (KX-TCD220 only) L You can hang up, or enter your remote Select “Settings”, then press {>}. access code again and begin remote Select “Number of Rings”, then operation. press {>}.
  • Page 51 TCD210220E(e-e).book Page 51 Tuesday, January 18, 2005 9:44 AM Answering System Features (KX-TCD220 only) Select the desired setting, then press {>}. Press {ih}. Turning call screening on/off While a caller is leaving a message, you can screen the call through the handset speaker. Press {j/OK}.
  • Page 52: Multi-Unit Operation

    TCD210220E(e-e).book Page 52 Tuesday, January 18, 2005 9:44 AM Multi-unit Operation Operating additional units Registering a handset to a base unit Additional handsets Up to 6 handsets can be registered to a To register an additional handset to a single base unit. Additional handsets will base unit (easy registration) give you the freedom to, for example, have The included handset and base unit are...
  • Page 53: Cancelling A Handset

    TCD210220E(e-e).book Page 53 Tuesday, January 18, 2005 9:44 AM Multi-unit Operation Select “Handset Setup”, then press To register a handset to an additional {>}. base unit (manual registration) Select “Select Base”, then press You can register a handset to a base unit {>}.
  • Page 54: Intercom Between Handsets

    DECT repeater. Please use only Handset 2: the Panasonic DECT repeater noted on Press {C} or {s} to answer. page 6. Consult your Panasonic dealer for details. When finished talking, press {ih}. Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 55: Transferring Calls Between Handsets, Conference Calls

    TCD210220E(e-e).book Page 55 Tuesday, January 18, 2005 9:44 AM Multi-unit Operation Transferring calls between handsets, conference calls Outside calls can be transferred between 2 handsets in the same radio cell. 2 handsets in the same radio cell can have a conference call with an outside party.
  • Page 56: Useful Information

    TCD210220E(e-e).book Page 56 Tuesday, January 18, 2005 9:44 AM Useful Information Wall mounting 60 mm Screws Hooks Note: L Make sure the screws are securely fastened to the wall. L Do not pinch the telephone line cord and AC adaptor cord between the base unit and the wall.
  • Page 57: Available Character Entries

    TCD210220E(e-e).book Page 57 Tuesday, January 18, 2005 9:44 AM Useful Information Available character entries Important: L For character entry when writing SMS messages, see page 43. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it.
  • Page 58 TCD210220E(e-e).book Page 58 Tuesday, January 18, 2005 9:44 AM Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 59 TCD210220E(e-e).book Page 59 Tuesday, January 18, 2005 9:44 AM Useful Information Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 60: Troubleshooting

    TCD210220E(e-e).book Page 60 Tuesday, January 18, 2005 9:44 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. Initial settings Problem Cause &...
  • Page 61 TCD210220E(e-e).book Page 61 Tuesday, January 18, 2005 9:44 AM Useful Information Telephone Problem Cause & solution I cannot make or receive calls. L The AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly.
  • Page 62 Cancel unused handset registrations from the base unit (page 53). L You entered the wrong PIN number. If you forget your PIN, consult your nearest Panasonic service centre. L Locate the handset and the base unit away from other electrical appliances.
  • Page 63 TCD210220E(e-e).book Page 63 Tuesday, January 18, 2005 9:44 AM Useful Information SMS (Short Message Service) Problem Cause & solution I cannot send or receive SMS L You have not subscribed to the appropriate service. messages. Consult your service provider. L The SMS message centre number(s) are not stored or are incorrect.
  • Page 64 TCD210220E(e-e).book Page 64 Tuesday, January 18, 2005 9:44 AM Useful Information Problem Cause & solution I cannot operate the answering L Another handset user is using the answering system with the handset. system, SMS features, accessing the caller list or changing base unit settings.
  • Page 65: Specifications

    TCD210220E(e-e).book Page 65 Tuesday, January 18, 2005 9:44 AM Useful Information L The illustrations used in these operating Specifications instructions may differ slightly from the actual product. I Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) I Number of channels: 120 Duplex Channels I Frequency range: 1.88 GHz to 1.9 GHz...
  • Page 66: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No.
  • Page 67: Index

    TCD210220E(e-e).book Page 67 Tuesday, January 18, 2005 9:44 AM Index Power on/off: 12 Index Registration: 52 Resetting: 29 Settings: 24 A Alarm: 25 Intercom: 54 Answering calls: 16 Answering system: 45 K Key lock: 15 Listening to messages: 46 Keytones: 29 Remote operation: 48 L LetterWise: 28, 43, 57 Settings: 50...
  • Page 68 3 Ping Xi 8 Lu, Nanping Keji Gongye Yuan, Zhuhai, Guangdong, China 519060 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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