Main Messages And Their Remedies - Konica Minolta BIZHUB C250P User Manual

Troubleshooting
8.7

Main messages and their remedies

Main messages
Message
Set paper.
Check Size
Check Type
Remove paper.
Account Name
Exceeds print limit.
Door open at xxxxxx
Please set IU.
Toner Cartridge not set.
Waste Toner Box not
set.
Replenish paper.*1
Toner near empty.
Toner Empty
Add Staple.
Paper Misfeed at xxxx
HDD Password Error
Encryption Key failure
C250P
Cause
Paper of a suitable size is not
loaded in a paper tray.
Since the maximum amount
of papers for the indicated
finisher exit tray has been ex-
ceeded, the machine is una-
ble to make prints.
Account track settings have
been specified. Prints cannot
be made unless an account
name and its correct pass-
word are entered.
The limit on the number of
prints that can be made has
been reached.
Since a machine door or cov-
er is open or an option is not
installed correctly, the ma-
chine is unable to make
prints.
The fusing unit is not installed
correctly.
The indicated toner cartridge
is not installed correctly.
The waste-toner box is not in-
stalled correctly.
The indicated tray has run out
of paper.
The toner for the indicated
color is about to run out.
Since the toner for the indi-
cated color has run out, the
machine is unable to make
prints.
The staples have run out.
Since a paper misfeed oc-
curred, the machine is unable
to make prints.
The password is incorrect.
The encryption key is incor-
rect.
Remedy
Either select a different size or feed
paper of a suitable size from the by-
pass tray.
Remove all papers from the indicat-
ed tray.
Type in your account name and
password. (See p. 3-21, p. 3-53,
and p. 3-106.)
Contact your administrator.
Make sure that all doors and covers
are closed and that all options are
installed correctly.
Reinstall the supplies or parts, or
contact your technical representa-
tive.
Load paper into the indicated tray.
(See p. 5-11, p. 5-16, p. 5-19, and
p. 5-22.)
Prepare to replace the toner car-
tridge according to your mainte-
nance agreement.
Replace the toner cartridge accord-
ing to your maintenance agreement.
Replace the staple cartridge.
(See p. 6-8.)
Clear the paper misfeed.
(See p. 8-5.)
Register the correct password.
Register the correct encryption key,
or format the hard disk.
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