HP Compaq 8710p Maintenance And Service Manual
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HP Compaq 8710p Maintenance And Service Manual

Hp compaq 8710p notebook pc and hp compaq 8710w mobile workstation
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HP Compaq 8710p Notebook PC and
HP Compaq 8710w Mobile Workstation
Maintenance and Service Guide

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Summary of Contents for HP Compaq 8710p

  • Page 1 HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 MSG revision history Revision Publication date Description September 2010 The part number for the T7100 1.8-GHz (2-MB L2 cache, 800-MHz FSB) processor has been updated to 446440-001 in the following locations: Computer major components on page Sequential part number listing on page 31, and Processor on page The 120-GB, 7200-rpm hard drive part number has been corrected to 454987-001...
  • Page 4 MSG revision history...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 8 Display components ..........................8 Top components ........................... 9 Buttons, switches, and fingerprint reader ................9 Keys ........................... 10 Lights ..........................11 Pointing devices ......................... 13 Front components ..........................14 Left-side components .........................
  • Page 8 Packaging and transporting guidelines ..........42 Workstation guidelines ..............42 Equipment guidelines ............... 43 Unknown user password ....................44 Component replacement procedures ....................45 Serial number ........................45 Computer feet ........................45 Battery ..........................46 Display inverter and ambient light sensor board ..............47 Hard drive ..........................
  • Page 9 6 Specifications .............................. 102 Computer specifications ........................102 17.0-inch, WUXGA+WVA display specifications ................103 17.0-inch, WSXGA+WVA display specifications ................104 17.0-inch, WXGA+WVA display specifications ................105 Hard drive specifications ........................106 DVD±RW and CD-RW Double-Layer Combo Drive specifications ..........107 DVD/CD-RW Combo Drive specifications ..................
  • Page 10 Initiating a recovery in Windows ............. 139 Initiating a recovery from the hard drive recovery partition ..... 139 Backup and recovery using Windows XP ..................140 Creating recovery discs ....................140 Backing up your information .................... 140 When to back up ..................... 141 Backup suggestions ..................

  • Page 11: Product Description

    HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC Product Name HP Compaq 8710w Mobile √ Workstation HP Compaq 8710p Notebook PC √ Processors Intel® Core™ 2 Duo processors T9500 2.6-GHz processor 6-MB L2 √ √ cache, 800-MHz FSB T9300 2.5-GHz processor 6-MB L2...
  • Page 12 Category Description HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC nVidia NB8P-NVS2 (G84M-GT) √ graphics card with 256-MB graphics subsystem memory operating at 700 MHz (supports TurboCache) OpenGL driver support √ Panel All display assemblies include 3 √...
  • Page 13 Category Description HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC Supports the following configurations: √ √ ● 8192-MB total system memory (4096 × 2, dual-channel) ● 6144-MB total system memory (4096 + 2048) ● 5120-MB total system memory (4096 + 1024) ●...
  • Page 14 Category Description HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC HP 3D DriveGuard √ √ Optical drives Fixed (removal of 1 screw required) √ √ Customer-accessible √ √ Parallel ATA √ √ 12.7-mm tray load √ √ Supports the following drives: √...
  • Page 15 VGA (Dsub 15-pin) supporting 1600 × √ √ 1200 external resolution at 75-GHz (hot plug/unplug with auto-detect) 3-pin AC power √ √ Docking HP 3-in-1 NAS Docking Station, HP √ √ Advanced Docking Station, and HP Docking Station Keyboard/pointing 14.4-inch keyboard with separate √ √...
  • Page 16 Category Description HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC Power The following AC adapters with √ √ requirements localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector): ● 180-W PFC AC adapter ●...
  • Page 17 Category Description HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC Windows XP Professional √ √ DRDVD XP √ √ DRDVD Vista √ √ Supported: Windows® 2000 √ √ Certified: Linux √ √ Serviceability End-user replaceable parts: AC adapter √...

  • Page 18: External Component Identification

    External component identification Display components Item Component Function Ambient light sensor When activated, the sensor automatically adjusts the display brightness based on the surrounding lighting conditions. Wireless antenna locations Send and receive wireless signals to communicate with WLANs. Internal microphone Records sound.

  • Page 19: Top Components

    Top components Buttons, switches, and fingerprint reader Item Component Function ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ●...

  • Page 20: Keys

    Calculator button Turns on the Windows calculator function. HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows, instead of a password logon. Keys NOTE: Your computer may look slightly different from the illustration in this section.

  • Page 21: Lights

    Drive light ● Blinking green: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the internal hard drive. Caps lock light On: Caps lock is on. Num lock light On: Num lock is on or the integrated numeric keypad is enabled.
  • Page 22 Item Component Function ● Volume mute light Amber: Computer sound is turned off. ● On: Computer sound is turned on. Volume down light On: The volume scroll zone is being used to decrease speaker volume. Volume up light On: The volume scroll zone is being used to increase speaker volume.

  • Page 23: Pointing Devices

    Pointing devices Item Component Function Pointing stick* Moves the pointer and selects or activates items on the screen. Left pointing stick button* Functions like the left button on an external mouse. TouchPad* Moves the pointer and selects or activates items on the screen.

  • Page 24: Front Components

    ● Drive light Blinking green: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Speakers (2) Produce sound. Display release latch Opens the computer.

  • Page 25: Left-Side Components

    Left-side components Item Component Function Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components.

  • Page 26: Rear Component

    Rear component Component Function Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Right-side components Item Component...

  • Page 27: Bottom Components

    Bottom components Item Component Function Battery bay Holds the battery. Battery release latches (2) Release the battery from the battery bay. Docking connector Connects an optional docking device. Accessory battery connector (slide open to expose) Connects an optional accessory battery. Hard drive bay Contains the hard drive and the Bluetooth module.

  • Page 28: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Chapter 3 Illustrated parts catalog...

  • Page 29: Computer Major Components

    Computer major components Item Description Spare part number Display assemblies (include 3 WLAN antenna transceivers and cables) 17.0-inch, WUXGA WVA AntiGlare 450582-001 Computer major components...
  • Page 30 Item Description Spare part number 17.0-inch, WSXGA+ WVA AntiGlare 450580-001 17.0-inch, WSXGA+ WVA BrightView 450581-001 17.0-inch, WXGA+ AnitGlare 450583-001 Display internal components (not illustrated): Ambient light sensor board 450480-001 Display bezel 450500-001 Display inverter 450498-001 Display Bracket Kit (includes left and right display hinges) 450570-001 Display panel cable 450571-001...
  • Page 31 Item Description Spare part number For use in Portugal 450471-131 For use in Russia 450471-251 For use in Saudi Arabia 450471-171 For use in Slovakia 450471-231 For use in Slovenia 450471-BA1 For use in South Korea 450471-AD1 For use in Spain 450471-071 For use in Sweden and Finland 450471-B71...
  • Page 32 450596-001 Top covers (include fingerprint reader board and cable ) For use with HP Compaq 8710w computer models 451379-001 For use with HP Compaq 8710p computer models 450595-001 Graphics card fan/heat sink (includes replacement thermal material) 450594-001 Heat sink assemblies (include replacement thermal material)
  • Page 33 For use only with HP Compaq 8710w computer models (nVidia NB8E-GLM graphics card 451377-001 with 512-MB graphics subsystem memory operating at 800 MHz) For use only with HP Compaq 8710p computer models (nVidia NB8P-NVS2 graphics card 450484-001 with 256-MB graphics subsystem memory operating at 700 MHz; supports TurboCache)
  • Page 34 Item Description Spare part number ● For use in Australia, New Zealand, Pakistan, the People's Republic of China, and 441086-003 South Korea ● For use in Japan 441086-291 ● For use in South Korea 441086-AD1 Broadcom 802.11a/b/g WLAN modules: ● For use in Canada, Cayman Islands, Guam, Puerto Rico, the U.S.
  • Page 35 Item Description Spare part number ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, 441090-001 and the United States ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, 441090-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia &...
  • Page 36 Item Description Spare part number DVD-ROM Drive 450488-001 Cable Kit (not illustrated; see Cable Kit on page 28 for more Cable Kit spare part number 450486-001 information) Chapter 3 Illustrated parts catalog...

  • Page 37: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit: 450585-001 Memory module/WLAN module compartment cover (includes 3 captive screws, secured by C-clips) Hard drive cover (includes 2 captive screws, secured by C-clips) PC Card slot bezel Plastics Kit...

  • Page 38: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit: 450486-001 RJ-45 jack cable RJ-11 jack cable TouchPad cable Bluetooth module cable USB/audio board cable Microphone extension cable Power button board cable Chapter 3 Illustrated parts catalog...

  • Page 39: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drives (include frame) 250-GB, 5400-rpm 458219-001 200-GB, 7200-rpm 461876-001 160-GB, 7200-rpm 460282-001 160-GB, 5400-rpm 450495-001 120-GB, 7200-rpm 454987-001 120-GB, 5400-rpm 450494-001 100-GB, 7200-rpm 450493-001 80-GB, 7200-rpm 450497-001 80-GB, 5400-rpm 450496-001 Optical drives (include bezel) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 450490-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive...
  • Page 40 120-W PFC AC adapter 463953-001 90-W PFC AC adapter 463955-001 External MultiBay II 366143-001 External MultiBay II power cable and stand 366144-001 HP Extended Life Battery 367456-001 Label Kit 450499-001 MultiBay 8X DVD-ROM Drive 373314-001 MultiBay 24X DVD/CD-RW Combo Drive 373315-001...

  • Page 41: Sequential Part Number Listing

    USB 1.1 diskette drive 366143-001 External MultiBay II 366144-001 External MultiBay II power cable and stand 367456-001 HP Extended Life Battery 373314-001 MultiBay 8X DVD-ROM Drive 373315-001 MultiBay 24X DVD/CD-RW Combo Drive 403811-001 Power cord (3-wire) for use in North America...
  • Page 42 Spare part Description number 403811-AA1 Power cord (3-wire) for use in the People's Republic of China 403811-AB1 Power cord (3-wire) for use in Taiwan 403811-AD1 Power cord (3-wire) for use in South Korea 403811-BB1 Power cord (3-wire) for use in Israel 403811-D61 Power cord (3-wire) for use in India 416931-001...
  • Page 43 Spare part Description number 441086-002 Intel 802.11a/b/g/n WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan...
  • Page 44 Spare part Description number 450471-111 Keyboard with pointing stick for use in Switzerland (includes keyboard and pointing stick cable) 450471-121 Keyboard with pointing stick for use in French Canada (includes keyboard and pointing stick cable) 450471-131 Keyboard with pointing stick for use in Portugal (includes keyboard and pointing stick cable) 450471-141 Keyboard with pointing stick for use in Turkey (includes keyboard and pointing stick cable) 450471-151...
  • Page 45 USB/audio board (includes 2-into-1 USB board cable and audio board cable) 450484-001 Graphics card for use only with HP Compaq 8710p computer models (nVidia NB8P-NVS2 with 256 MB of graphics subsystem memory operating at 700 MHz, supporting TurboCache; includes replacement thermal...
  • Page 46 Spare part Description number 450491-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 450492-001 DVD/CD-RW Combo Drive 450493-001 100-GB, 7200-rpm hard drive 450494-001 120-GB, 5400-rpm hard drive 450495-001 160-GB, 5400-rpm hard drive 450496-001 80-GB, 5400-rpm hard drive 450497-001 80-GB, 7200-rpm hard drive 450498-001 Display inverter 450499-001...
  • Page 47 TouchPad with 3 pointing stick buttons and 3 TouchPad buttons (for use with keyboards with a pointing stick; includes TouchPad cable) 451377-001 Graphics card for use only with HP Compaq 8710w computer models (nVidia NB8E-GLM with 512 MB graphics subsystem memory operating at 800 MHz; includes replacement thermal material) 451379-001...
  • Page 48 Spare part Description number 469650-001 4096-MB memory module (PC-5300, 667-GHz, DDR2) 613155-001 135-W PFC Smart RC adapter Chapter 3 Illustrated parts catalog...

  • Page 49: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 50: Cables And And Pointing Stick Connectors

    Cables and and pointing stick connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 51: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated and pointing stick circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 52: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand and pointing stick contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved and pointing stick containers or packaging.

  • Page 53: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground and pointing stick cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 54: Unknown User Password

    Unknown user password NOTE: This process will not work if Stringent Security is enabled in F10 Setup. Stringent Security installs passwords into the ROM so that it is not affected when the RTC battery is removed. If the computer you are servicing has an unknown user password, follow these steps to clear the password: NOTE: These steps also clear CMOS.

  • Page 55: Component Replacement Procedures

    Make special note of each screw and screw lock size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Computer feet The computer feet are adhesive-backed rubber pads.

  • Page 56: Battery

    Battery Description Spare part number 8-cell, 5.1-Ah, Li-ion battery 450477-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 57: Display Inverter And Ambient Light Sensor Board

    Display inverter and ambient light sensor board NOTE: If it has been determined that the display inverter or the ambient light sensor board are the components that must be replaced to complete the computer repair, the display assembly does not have to be removed.
  • Page 58 Remove the screw covers, screws, and stabilizer clips listed below. All rubber screw covers are included in the Display Rubber Kit, spare part number 450573-001. (1) Two flat rubber screw covers (2) Two small oblong rubber screw covers (3) Four Phillips PM2.0×6.0 screws (4) Two stabilizer clips Flex the inside edges of the left and right sides (1) and the display bezel bottom edge (2) until the bezel disengages from the display assembly.
  • Page 59 Disconnect the ambient light sensor board cable (3) from the ambient light sensor board. Remove the Torx T8M2.5×4.0 screw (1) that secures the display inverter to the display enclosure. Release the inverter (2) from the display enclosure as far as the display panel cable and backlight cable allow.

  • Page 60: Hard Drive

    Hard drive Description Spare part number 250-GB, 5400-rpm hard drive 458219-001 200-GB, 7200-rpm hard drive 461876-001 160-GB, 7200-rpm hard drive 460282-001 160-GB, 5400-rpm hard drive 450495-001 120-GB, 7200-rpm hard drive 454987-001 120-GB, 5400-rpm hard drive 450494-001 100-GB, 7200-rpm hard drive 450493-001 80-GB, 7200-rpm hard drive 450497-001...
  • Page 61 Lift the right side of the hard drive cover (2), swing it to left, and remove the cover. The hard drive cover is included in the Plastics Kit, spare part number 450585-001. Loosen the Phillips PM2.5×13.0 captive screw (1) that secures the hard drive to the computer. Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) to the left to disconnect it from the system board.
  • Page 62 Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Chapter 4 Removal and replacement procedures...

  • Page 63: Bluetooth Module

    Bluetooth module Description Spare part number Bluetooth module (includes Bluetooth module cable) 450485-001 Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 64: Primary Memory Module

    Primary memory module Description Spare part number 4096-MB (PC2-5300, 667-MHz, DDR2) 469650-001 2048-MB (PC2-5300, 667-MHz, DDR2) 450576-001 1024-MB (PC2-5300, 667-MHz, DDR2) 450575-001 512-MB (PC2-5300, 667-MHz, DDR2) 450577-001 Before removing the primary memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 65 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install the primary memory module. Component replacement procedures...

  • Page 66: Wlan Module

    WLAN module Description Spare part number Intel 802.11a/b/g/n WLAN modules: ● For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, 441086-001 Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam ●...
  • Page 67 Description Spare part number ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech 441082-002 Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan...
  • Page 68 Remove the battery (see Battery on page 46). Remove the memory module/WLAN module compartment cover (see Primary memory module on page 54). Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main”...

  • Page 69: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 450478-001 Before removing the RTC battery, follow these steps: Shut down the computer.

  • Page 70: Optical Drive

    Optical drive Description Spare part number DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 450490-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 450491-001 DVD/CD-RW Combo Drive 450492-001 Blu-ray DVD-RW Drive 450489-001 DVD-ROM Drive 450488-001 Before removing the optical drive, follow these steps: Shut down the computer.
  • Page 71 Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to install an optical drive. Component replacement procedures...

  • Page 72: Keyboard

    Keyboard For use in: Spare part number For use in: Spare part number Keyboards with pointing stick (includes pointing stick cable): Belgium 450471-A41 Norway 450471-091 Brazil 450471-201 Portugal 450471-131 The Czech Republic 450471-221 Russia 450471-251 Denmark 450471-081 Saudi Arabia 450471-171 France 450471-051 Slovakia...
  • Page 73 Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 74 Lift the upper left corner of the keyboard (1) and swing the left side of the keyboard (2) forward. Turn the computer right-side up, with the front toward you. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board.

  • Page 75: Expansion Memory Module

    Expansion memory module Description Spare part number 4096-MB (PC2-5300, 667-MHz, DDR2) 469650-001 2048-MB (PC2-5300, 667-MHz, DDR2) 450576-001 1024-MB (PC2-5300, 667-MHz, DDR2) 450575-001 512-MB (PC2-5300, 667-MHz, DDR2) 450577-001 Before removing the expansion memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 76: Touchpad

    TouchPad NOTE: All TouchPad spare part kits include a TouchPad cable. Description Spare part number For use with keyboards with a pointing stick, includes 3 pointing stick buttons and 3 TouchPad 450597-001 buttons For use with keyboards without a pointing stick, includes 2 TouchPad buttons 450596-001 Before removing the TouchPad, follow these steps: Shut down the computer.
  • Page 77 Lift the rear edge of the TouchPad (2) until it disengages from the top cover. Remove the TouchPad. Reverse this procedure to install the TouchPad. Component replacement procedures...

  • Page 78: Modem Module

    Modem module Description Spare part number Modem module 443899-001 Before removing the modem module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 79: Switch Cover

    Switch cover Description Spare part number Switch cover (includes LED board and cable) 450479-001 Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 80 Lift the front edge of the switch cover (2) until it disengages from the computer. Release the ZIF connector (1) to which the LED board cable is connected and disconnect the cable from the system board. Remove the switch cover (2). Reverse this procedure to install the switch cover.

  • Page 81: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 450481-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 82: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) 450594-001 Before removing the fan/heat sink assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 83 Remove the fan/heat sink assembly (2) by sliding it forward. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics card (1) and fan/heat sink assembly(2) each time the fan/heat sink assembly is removed. Thermal material is included with all fan/heat sink assembly and graphics card spare part kits.

  • Page 84: Graphics Card

    (nVidia NB8E-GLM graphics card with 512 MB graphics subsystem memory operating at 800 MHz) For use only with HP Compaq 8710p computer models with processors with 2- or 4-MB L2 cache 450484-001 (nVidia NB8P-NVS2 graphics card with 256 MB of graphics subsystem memory operating at 700 MHz;...
  • Page 85 Remove the graphics card (3) by sliding it away from the graphics card slot at an angle. NOTE: The graphics card is designed with a notch (4) to prevent incorrect installation. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics card (1) and fan/heat sink assembly(2) each time the fan/heat sink assembly is removed.

  • Page 86: Heat Sink

    Heat sink NOTE: Replacement thermal material is included with all heat sink spare part kits. Description Spare part number For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468593-001 For use only with computer models equipped with processors with 2- or 4-MB L2 cache 450593-001 Before removing the processor heat sink, follow these steps: Shut down the computer.

  • Page 87: Processor

    Reverse this procedure to install the processor heat sink. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the processor heat sink (1) and the processor (2) each time the processor heat sink is removed. Thermal material is included with all processor heat sink and processor spare part kits.
  • Page 88 Remove the battery (see Battery on page 46). Remove the following components: Keyboard (see Keyboard on page Switch cover (see Switch cover on page Fan/heat sink assembly (see Fan/heat sink assembly on page Processor heat sink (see Heat sink on page Remove the processor: Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

  • Page 89: Display Assembly

    Display assembly NOTE: All display assembly spare part kits include 3 WLAN antenna transceivers and cables. Description Spare part number 17.0-inch, WUXGA+ WVA AntiGlare display assembly 450582-001 17.0-inch, WSXGA+ WVA AntiGlare display assembly 450580-001 17.0-inch, WSXGA+ WVA BrightView display assembly 450581-001 17.0-inch, WXGA+ AntiGlare display assembly 450583-001...
  • Page 90 Disconnect the display panel cable (1) from the system board. Remove the wireless antenna cables, the microphone cable, and the microphone extension cable from the clips (2) and routing channels built into the top cover. Disconnect the microphone cable (3) from the microphone extension cable. Open the computer as far as possible.
  • Page 91 If it is necessary to replace the display bezel or display hinges, remove the rubber screw covers listed below. All rubber screw covers are included in the Display Rubber Kit, spare part number 450573-001. NOTE: Display inverter and ambient light sensor board on page 47 for display inverter and ambient light sensor board replacement instructions.
  • Page 92 Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (3). The display bezel is available using spare part number 450500-001.
  • Page 93 Remove the following screws: (1) Two Torx T8M2.5×4.0 screws on the display panel top edge (2) Two Torx T8M2.5×7.0 screws on the display panel bottom edge (3) One Torx T8M2.5×4.0 screw that secures the ambient light sensor to the display enclosure (4) One Torx T8M2.5×4.0 screw that secures the display inverter to the display enclosure Remove the display panel from the display enclosure.
  • Page 94 Remove the display hinges (2). The left and right display hinges are included in the Display Bracket Kit, spare part number 450570-001. Reverse this procedure to reassemble and install the display assembly. Chapter 4 Removal and replacement procedures...

  • Page 95: Top Cover

    Spare part number For use only with HP Compaq 8710w computer models 451379-001 For use only with HP Compaq 8710p computer models 450595-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 96 Disconnect the fingerprint reader board cable from the system board. Remove the three Torx T8M2.5×7.0 screws that secure the top cover to the computer. Lift the rear edge of the top cover (1) until it rests at an angle. Swing the rear edge of the top cover (2) up and forward until it disengages from the base enclosure.

  • Page 97: Speaker Assembly

    Remove the top cover (3). Reverse this procedure to install the top cover. Speaker assembly Description Spare part number Speaker assembly 450592-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 98 Remove the speaker assembly (2) from the base enclosure. Reverse this procedure to install the speaker assembly. Chapter 4 Removal and replacement procedures...

  • Page 99: System Board

    System board NOTE: Replacement thermal material is included with all system board spare part kits. Description Spare part number For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468591-001 For use only with computer models equipped with processors with 2- or 4-MB L2 cache 450482-001 Before removing the system board, follow these steps: Shut down the computer.
  • Page 100 ● Processor (see Processor on page ● PC Card assembly (see PC Card assembly on page Remove the system board: Turn the computer upside down, with the front toward you. Remove the Torx T8M2.5×4.0 screw that secures the system board to the base enclosure. Turn the computer right-side up, with the front toward you.
  • Page 101 Remove the two Torx T8M2.5×7.0 screws (1) that secure the system board to the base enclosure. Use the optical drive connector (2) to lift the right side of the system board (3) until it rests at an angle. Remove the system board (4) by sliding it away from the base enclosure at an angle. If it is necessary to replace the Bluetooth module cable, remove the cable (1) from the clips (2) and (3) built into the base enclosure.
  • Page 102 If it is necessary to replace the microphone extension cable, disconnect the cable (1), push the cable from the clips (2), and remove the cable(3). The microphone extension cable is available using spare part number 450578-001. If it is necessary to replace the RJ-11 connector cable, remove the RJ-11 connector (1) from the clip built into the base enclosure.

  • Page 103: Usb/Audio Board

    Remove the RJ-45 connector cable (2) from the clips and routing channel built into the base enclosure. Reverse the preceding procedure to install the system board, Bluetooth module cable, microphone extension cable, RJ-11 cable, and RJ-45 cable. USB/audio board Description Spare part number USB/audio board (includes 2-into-1 USB board cable and audio board cable) 450483-001...

  • Page 104: Pc Card Assembly

    Speaker assembly (see Speaker assembly on page System board (see System board on page Remove the USB/audio board: Remove the USB/audio board cables (1) from the clips (2) built into the base enclosure. Remove the Torx T8M2.5×4.0 screw (3) that secures the USB/audio board to the base enclosure.
  • Page 105 Fan/heat sink assembly (see Fan/heat sink assembly on page Graphics card (see Graphics card on page Processor heat sink (see Heat sink on page Display assembly (see Display assembly on page Top cover (see Top cover on page Speaker assembly (see Speaker assembly on page System board (see System board on page...

  • Page 106: Computer Setup

    Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 107: Using Computer Setup

    Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. Open Computer Setup by turning on or restarting the computer, and then pressing while the "F10 = ROM Based Setup"...

  • Page 108: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...

  • Page 109: Security Menu

    Security menu Select To do this Setup password Enter, change, or delete a setup password. Power-On password Enter, change, or delete a power-on password. ● Password options Enable/disable stringent security. ● Enable/disable password requirement on computer restart. ● DriveLock passwords Enable/disable DriveLock on any computer hard drive.

  • Page 110: System Configuration Menu

    ● Enable/disable SATA Native Mode. ● Enable/disable Dual Core CPU. ● Enable/disable Secondary Battery Fast Charge. ● Choose Bit-shift or LBA assisted HDD Translation Mode. ● Enable/disable Windows direct application launcher. ● Enable/disable HP Lockout. 100 Chapter 5 Computer Setup...
  • Page 111 Select To do this ● Built-In Device Options Enable/disable embedded WWAN Device Radio. ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth® Device Radio. ● Enable/disable LAN/WLAN Switching. When enabled, switches to a WLAN when a LAN is either unavailable or disconnected. ●...

  • Page 112: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 27.5 cm 10.8 in Width 39.3 cm 15.5 in Height (front to rear) 3.3 to 3.9 cm 1.3 to 1.5 in Weight (equipped with 8-cell battery, 80-GB/5400-rpm hard 3.4 kg 7.5 lbs drive, optical drive, one 1024-MB memory module, WLAN module, pointing stick, TouchPad, and nVidia GM84 graphics card;...

  • Page 113: Inch, Wuxga+Wva Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.0-inch, WUXGA+WVA display specifications Metric U.S.

  • Page 114: Inch, Wsxga+Wva Display Specifications

    17.0-inch, WSXGA+WVA display specifications Metric U.S. Dimensions Height 24.4 cm 9.6 in Width 38.1 cm 15.0 in Diagonal 43.2 cm 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 180 nits (typical) Pixel resolution Pitch 0.172 ×...

  • Page 115: Inch, Wxga+Wva Display Specifications

    17.0-inch, WXGA+WVA display specifications Metric U.S. Dimensions Height 24.4 cm 9.6 in Width 38.1 cm 15.0 in Diagonal 43.2 cm 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 180 nits (typical) Pixel resolution Pitch 0.259 ×...

  • Page 116: Hard Drive Specifications

    Hard drive specifications 250-GB* 200-GB* 160-GB* 120-GB* 100-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g 101 g...

  • Page 117: Dvd±Rw And Cd-Rw Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- CD-R and CD-RW ROM, CD-ROM XA, MIXED MODE CD, CD-I, DVD+R, DVD+RW, DVD-R, DVD- CD-I Bridge (Photo-CD, Video CD), RW, DVD-RAM Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 118: Dvd/Cd-Rw Combo Drive Specifications

    DVD/CD-RW Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- CD-R and CD-RW ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Center hole diameter 1.5 cm (0.59 in)

  • Page 119: Dvd-Rom Drive

    DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter...

  • Page 120: System Dma Specifications

    System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. System memory map specifications Size Memory address...

  • Page 121: System Interrupt Specifications

    System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...

  • Page 122: System I/O Address Specifications

    System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
  • Page 123 I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF...

  • Page 124: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 450591-001, and the Display Screw Kit, spare part number 450574-001. 114 Chapter 7 Screw listing...

  • Page 125: Phillips Pm2.0×17.0 Captive Screw

    Phillips PM2.0×17.0 captive screw Color Quantity Length Thread Head diameter Black 17.0 mm 2.0 mm 5.0 mm Where used: 2 captive screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips) Phillips PM2.0×17.0 captive screw 115...

  • Page 126: Phillips Pm2.5×13.0 Captive Screw

    Phillips PM2.5×13.0 captive screw Color Quantity Length Thread Head diameter Black 13.0 mm 2.5 mm 5.0 mm Where used: One captive screw that secures the hard drive to the computer (screw is captured on the hard drive bracket) 116 Chapter 7 Screw listing...

  • Page 127: Phillips Pm3.0×4.0 Screw

    Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×4.0 screw 117...

  • Page 128: Phillips Pm2.5×5.0 Captive Screw

    Phillips PM2.5×5.0 captive screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm 5.0 mm Where used: 3 captive screws that secure the memory module/WLAN module compartment cover to the computer (screws are captured on the cover by C-clips) 118 Chapter 7 Screw listing...

  • Page 129: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the WLAN module to the system board Where used: 2 screws that secure the optical drive bracket to the optical drive Phillips PM2.0×4.0 screw 119...
  • Page 130 Where used: 2 screws that secure the modem module to the system board Where used: 8 screws that secure the display hinges to the display panel Where used: 4 screws that secure the PC Card assembly to the system board 120 Chapter 7 Screw listing...

  • Page 131: Torx Tm2.5×9.0 Screw

    Torx TM2.5×9.0 screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) One screw that secures the TouchPad to the computer (3) Five screws that secure the display assembly to the computer Torx TM2.5×9.0 screw 121...
  • Page 132 Where used: 14 screws that secure the top cover to the computer 122 Chapter 7 Screw listing...

  • Page 133: Torx Tm2.5×4.0 Screw

    Torx TM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the switch cover to the base enclosure Where used: One screw that secures the power button board to the switch cover Torx TM2.5×4.0 screw 123...
  • Page 134 Where used: 2 screws that secure the display assembly to the computer Where used: 4 screws that secure the display panel to the display enclosure Where used: (1) Two screws that secure the display panel to the display enclosure (2) One screw that secures the ambient light sensor to the display enclosure (3) One screw that secures the display inverter to the display enclosure 124 Chapter 7 Screw listing...
  • Page 135 Where used: One screw that secures the system board to the base enclosure Torx TM2.5×4.0 screw 125...

  • Page 136: Phillips Pm2.5×9.0 Captive Screw

    Phillips PM2.5×9.0 captive screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 5.0 mm Where used: 3 captive screws that secure the keyboard to the computer 126 Chapter 7 Screw listing...

  • Page 137: Torx T8M2.5×7.0 Screw

    Torx T8M2.5×7.0 screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the fan/heat sink assembly to the computer Where used: 2 screws that secure the display panel to the display enclosure Torx T8M2.5×7.0 screw 127...
  • Page 138 Where used: 3 screws that secure the top cover to the base enclosure Where used: 2 screws that secure the system board to the base enclosure Where used: One screw that secures the USB/audio board to the base enclosure 128 Chapter 7 Screw listing...

  • Page 139: Phillips Pm2.5×7.0 Screw

    Phillips PM2.5×7.0 screw Color Quantity Length Thread Head diameter Silver 7.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the display bezel to the display enclosure Phillips PM2.5×7.0 screw 129...

  • Page 140: Torx T8M2.0×10.0 Captive Screw

    Torx T8M2.0×10.0 captive screw Color Quantity Length Thread Head diameter Black 10.0 mm 2.0 mm 5.0 mm Where used: 4 captive screws that secure the fan/heat sink assembly to the system board 130 Chapter 7 Screw listing...

  • Page 141: Hex Metric Hm5.0×10.0 Standoff

    Hex Metric HM5.0×10.0 standoff Color Quantity Length Thread Head diameter Silver 10.0 mm 2.5 mm 5.0 mm Where used: 2 standoffs that secure the graphics card to the system board Hex Metric HM5.0×10.0 standoff 131...

  • Page 142: Phillips Pm2.5×7.0 Captive Screw

    Phillips PM2.5×7.0 captive screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: 4 captive screws that secure the processor heat sink to the base enclosure 132 Chapter 7 Screw listing...

  • Page 143: Phillips Pm2.0×6.0 Screw

    Phillips PM2.0×6.0 screw Color Quantity Length Thread Head diameter Silver 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the display bezel to the display enclosure Phillips PM2.0×6.0 screw 133...

  • Page 144: Backup And Recovery

    NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup & Recovery Manager to create an entire drive backup as soon as you set up your computer. 134 Chapter 8 Backup and recovery...

  • Page 145: When To Back Up

    Before you can perform backup and recovery procedures, the computer must be connected to external power. NOTE: Drivers, utilities, and applications installed by HP can be copied to a CD or to a DVD using HP Backup & Recovery Manager. Backing up specific files or folders You can back up specific files or folders to the recovery partition on the hard drive, to an optional external hard drive, or to optical discs (CDs or DVDs).

  • Page 146: Backing Up The Entire Hard Drive

    This process will take several minutes, depending on the file size and the speed of the computer. To back up specific files or folders: Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. Click Next. Click Create or manage backups, and then click Next.

  • Page 147: Creating Recovery Points

    NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup & Recovery Manager to create an entire drive backup as soon as you set up your computer. HP Backup & Recovery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: ●...

  • Page 148: Performing A Recovery From The Recovery Discs

    Performing a recovery from the recovery discs To perform a recovery from the recovery discs, follow these steps: Back up all personal files. Insert the first recovery disc into the optical drive and restart the computer. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ●...

  • Page 149: Initiating A Recovery In Windows

    Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: Back up all personal files. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. Click Next. Click Perform a recovery, and then click Next.

  • Page 150: Backup And Recovery Using Windows Xp

    NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup and Recovery Manager to create an entire drive backup as soon as you set up your computer. With HP Backup and Recovery Manager, you can perform the following tasks: ●...

  • Page 151: When To Back Up

    Before you can perform backup and recovery procedures, the computer must be connected to external power. NOTE: Drivers, utilities, and applications installed by HP can be copied to a CD or to a DVD using HP Backup and Recovery Manager. Backing up specific files or folders You can back up specific files or folders to the recovery partition on the hard drive, to an optional external hard drive, or to optical discs (CDs or DVDs).

  • Page 152: Backing Up The Entire Hard Drive

    This process may take over an hour, depending on your computer speed and the amount of data being stored. To back up your entire hard drive: Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. Click Next.

  • Page 153: Creating Recovery Points

    NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup and Recovery Manager to create an entire drive backup as soon as you set up your computer. HP Backup and Recovery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: ●...

  • Page 154: Performing A Recovery From The Recovery Discs

    Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create. Performing a recovery from the recovery discs To perform a recovery from the recovery discs, follow these steps: Back up all personal files. Insert the first recovery disc into the optical drive and restart the computer.

  • Page 155: Initiating A Recovery In Windows

    Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: Back up all personal files. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. Click Next. Click Recover important files or the entire system, and then click Next.

  • Page 156: Connector Pin Assignments

    Connector pin assignments 1394 Signal Twisted pair B- Twisted pair B+ Twisted pair A- Twisted pair A+ Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground 146 Chapter 9 Connector pin assignments...

  • Page 157: Audio-In (Microphone)

    Audio-in (microphone) Signal Audio signal in Audio signal in Ground External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Audio-in (microphone) 147...

  • Page 158: Hdmi

    HDMI Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock– No connect DDC clock DDC data Ground...

  • Page 159: Modem)

    RJ-11 (modem) Signal Unused Ring Unused Unused Unused RJ-11 (modem) 149...

  • Page 160: Network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused 150 Chapter 9 Connector pin assignments...

  • Page 161: Universal Serial Bus

    Universal Serial Bus Signal +5 VDC Data - Data + Ground Universal Serial Bus 151...

  • Page 162: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 163: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI Korea The Netherlands KEMA Norway NEMKO The People's Republic of China Sweden SEMKO Switzerland Taiwan BSMI...

  • Page 164: 11 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 165 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 166 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 167 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 168 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and and pointing stick causing exposure to the mercury.
  • Page 169 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 170: Index

    Index Symbols/Numerics removal 46 left-side 15 1394 port spare part number 23, 35, 46 lights 11 location 15 battery bay 17 pointing devices 13 pin assignments 146 battery latches 17 rear 16 battery light 11, 14 right-side 16 Bluetooth module switches 9 AC adapter removal 53...
  • Page 171 83 docking connector 17 fan/heat sink spare part number 20, 36, 84 docking support, product spare part number 22 HP Extended Life Battery, spare description 5 fan/heat sink assembly part number 30, 31 drive light 11, 14 removal 72...
  • Page 172 network 16 memory module/WLAN module password and pointing stick RJ-11 16 compartment 17 clearing 44 RJ-45 16 memory module/WLAN module passwords 99 compartment cover PC Card assembly illustrated 27 removal 94 keyboard removal 54 spare part number 22, 36, 94 product description 5 microphone 8 PC Card eject button 15...
  • Page 173 power button board recovery partition 139, 145 display 103, 104, 105 removal 71 recovery points 137, 143 DVD-ROM Drive 109 spare part number 20, 35, 71 removal/replacement DVD-RW Drive 107 power button board cable, preliminaries 39 DVD/CD-RW Combo illustrated 28 procedures 45 Drive 108 power connector 15...
  • Page 174 Universal Serial Bus (USB) port location 15 pin assignments 151 unknown password 44 USB/audio board removal 93 spare part number 23, 35, 93 USB/audio board cable, illustrated 28 vents 15, 16, 17 volume down light 12 volume mute button 9 volume mute light 12 volume scroll zone 10 volume up light 12...

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