Samsung OfficeServ DS-5038S User Manual
Officeserv digital phones
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Summary of Contents for Samsung OfficeServ DS-5038S
- Page 1 Enterprise IP Solutions OfficeServ User Guide for Digital Phones DS-5038S DS-5014S DS-5007S...
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Page 2: Samsung Business Communications
Disclaimer Samsung Business Communications is not responsible for errors or problems arising from customers not installing, programming or operating their Samsung systems as described in this manual. Copyright 2004 Samsung Business Communications All rights reserved. - Page 3 Tae-eok Jang / General Manager ..........................(place and date of issue) (name and signature of authorized person) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK IS Lee 2001-04-03 In-Seop Lee / Manager ..........
- Page 4 Tae-eok Jang / General Manager ..........................(place and date of issue) (name and signature of authorized person) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK 2000-12-08 IS Lee In-Seop Lee / Manager ..........
- Page 5 Tae-eok Jang / General Manager ..........................(place and date of issue) (name and signature of authorized person) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK 2001-06-11 IS Lee In-Seop Lee / Manager ..........
- Page 6 Tae-eok Jang / General Manager ..........................(place and date of issue) (name and signature of authorized person) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK Peter Park Peter Park / Manager 2004-12-04 ..........
- Page 7 Tae-eok Jang / General Manager ..........................(place and date of issue) (name and signature of authorized person) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK 2003-11-25 In-Seop Lee / Manager IS Lee ..........
- Page 8 2004-12-04 ..........................(place and date of issue) (name and signature of authorized person) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK Peter Park / Manager Peter Park 2004-12-04 ..........
- Page 9 Tae-eok Jang / General Manager ..........................(place and date of issue) (name and signature of authorized person) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK IS Lee 2003-05-18 In-Seop Lee / Manager ..........
- Page 10 Digital Keysets Intended Use This digital telephone is intended to be connected to a digital extension of a Samsung DCS-408, DCS-408i, DCS-816, iDCS100 or OfficeServ telephone system. The connection allows voice communication between the central processor unit and the telephone. It is not intended to be connected to any other telephone system or the public telephone network.
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Page 11: About This Guide
ABOUT THIS GUIDE This User Guide provides instructions for installing and operating Samsung’s latest DS-5038S, 5014S and 5007S 2-line LCD phones with the Samsung DCS-816, DCS-408, DCS-408i, iDCS100 and Enterprise IP Solutions OfficeServ keyphone systems. Please take the time to read this guide to familiarise yourself with the features of your phone. -
Page 12: Table Of Contents
Volume Adjustment.......................... 8 Entering Characters......................... 9 Button LEDs ..........................12 USING THE FEATURES Making a Call..........................13 Answering a Call..........................17 Features Used During a Call ......................19 ANNEX Troubleshooting ..........................23 Product Specifications ........................25 © Samsung Business Communications... -
Page 13: Preparation
You can use the Hold feature when you need to interrupt a call; for example, when another call arrives. Use this button to temporarily hold the current call until you are ready to resume it. You can even pick up a held call at another station. © Samsung Business Communications... - Page 14 LCD screen. You can see who is calling before answering the call and respond accordingly. NOTE If you have any questions or concerns regarding features not covered in this user guide, refer to the other documentation supplied with your system or contact your dealer. © Samsung Business Communications...
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Page 15: Front View Of The Phone
Front View of the Phone DS-5038S 38 Programmable Buttons Programmable Buttons Soft Buttons Scroll Button Speaker Status Indicator LCD screen Volume Button Redial Button Conference Button Transfer Button Dial Buttons Programmable Speaker Button Buttons Hold Button Microphone © Samsung Business Communications... - Page 16 Soft buttons and Scroll button (14 Programmable Buttons) (7 Programmable Buttons) Programmable Buttons Soft Buttons Scroll Button Speaker Status Indicator LCD screen Volume Button Redial Button Conference Button Transfer Button Dial Buttons Speaker Button Hold Button Microphone © Samsung Business Communications...
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Page 17: Connecting Lines To The Phone
Connecting Lines to the Phone Connect the handset to the handset connection jack. Connect the line cord to the phone line connection jack. © Samsung Business Communications... -
Page 18: Things You Should Know
Press the [ Volume] button to decrease the volume. Adjusting Ring Volume To increase the ring volume, press the [Volume ] button while the phone is ringing. To decrease the ring volume, press the [ Volume] button while the phone is ringing. © Samsung Business Communications... -
Page 19: A Button
“A” Button The “A” button is used to toggle between uppercase and lowercase characters. The “A” button of the DS-5038S, DS-5014S, and DS-5007S digital phone is the first button of the bottom row of the programmable buttons below the LCD screen. - Page 20 DS-5007S Button A © Samsung Business Communications...
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Page 22: Button Leds
New call is ringing LED is a fast flashing green. A call is on hold LED is a slow flashing green or red. A call is recalling to the digital phone LED is a slow flashing amber. © Samsung Business Communications... -
Page 23: Using The Features
Wait until the other party answers the call. If a short signal tone (not a ringing tone) is heard, the receiving extension has set up the Voice Announce or Automatic Answer function. Replace the handset to finish the call. © Samsung Business Communications... -
Page 24: Calling An Outside Number
Dial the telephone number you want to call. Finish your call by replacing the handset. NOTE If the hot keypad feature is used, you can make an external call without picking up the handset by dialling the trunk access code. © Samsung Business Communications... -
Page 25: Using A Speakerphone
If the [NEW] button does not appear on your phone, press the Soft button corresponding to [NEW] on the LCD screen. Check for dial tone and then dial the telephone number. © Samsung Business Communications... -
Page 26: Save Number With Redial
Soft button corresponding to [SAVE] on the LCD screen. The saved number can be redialled at any time by pressing the [SNR] button or dialling [1][7] . The same external trunk line will be selected for you. © Samsung Business Communications... -
Page 27: Answering A Call
To finish the call replace the handset. Using the Speakerphone This function is used when you answer a call with the speakerphone. When the phone rings, press the [Speaker] button without lifting the handset. To finish the call, press the [Speaker] button. © Samsung Business Communications... -
Page 28: Call Pickup
This function is used when you pick up a call ringing at another station. When, a call is ringing at another station, pick up the handset and listen for the dial tone. Dial [6][5]. Dial the number of the ringing station. © Samsung Business Communications... -
Page 29: Features Used During A Call
Press the [Hold] button during a call. Replace the handset to put the current call on hold. To resume the call, lift the handset and then press the [Hold] button. © Samsung Business Communications... -
Page 30: Hold An Outside Call
While you are on a call, pressing a trunk line button or flashing Call button can automatically put your first call on hold and connect you to the new call, if the automatic hold feature is set. See your system administrator for advice. © Samsung Business Communications... -
Page 31: Transferring A Call
Dial an extension number or trunk line number. For blind transfer, hang up when you hear ringing. Or, for screened transfer, wait for the called party to answer and advise them of the call. Then hang up. © Samsung Business Communications... -
Page 32: Conference Calls
Press [Conference] again to resume the conference with the remaining parties. NOTE Alternatively, you can press the [ ] button and dial the conference function code [4][6] to use the conference function to add additional parties. © Samsung Business Communications... -
Page 33: Annex
Troubleshooting Possible problems and their normal solutions are described below. Check this list before contacting your Samsung dealer for advice. Dial tone is not heard when you lift the handset or press the [Speaker] button. Check that the handset and phone line are connected to the handset connection jack and phone line connection jack of the phone. - Page 34 - The Telephone Company may not send a caller ID. An alarm does not ring at the programmed time. - Check if the current time is set on the phone correctly, and if the alarm is set. (See your system administrator.) © Samsung Business Communications...
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Page 35: Product Specifications
Product Specifications The specifications of the DS-5038S, DS-5014S, and DS-5007S digital phones are as follows. Specification Item DS-5038S DS-5014S DS-5007S Model Name Weight (kg) 0.962 0.830 Size (mm) 266×206×119 235×206×100 (width×length×height) Operating 0 to 45 Temperature (°C) Operating Humidity (%) - Page 36 Samsung Business Communications Brookside Business Park, Greengate, Middleton, Manchester M24 1GS...