SECURITY SYSTEM CAMERAS INCLUDED USER’S MANUAL Models DWH-471 1 Camera Included DWH-472 2 Cameras Included H.264 VIDEO INDOOR/OUTDOOR 7” LCD SD CARD MOBILE PHONE/ AUTO IR AUDIO NIGHT COMPRESSION CAMERAS TOUCH SCREEN INCLUDED WEB READY CUT FILTER SURVEILLANCE VISION...
BRK Brands, Inc. is a subsidiary of Jarden Corporation (NYSE: JAH). First Alert® is a registered trademark of the First Alert Trust. To obtain warranty service, contact the Consumer Affairs Division at 1-800-323-9005, Monday through Friday, 7:30 a.m. - 5 p.m., Central Standard Time.
INTRODUCTION KEY PRODUCT FEATURES MAIN DESCRIPTION Four channel H.264 wireless digital video recorder with 7” 16:9 LCD Touch Screen and internet access suitable for applications such as high-end residen- tial - new or remodel, light commercial, small business/retail, small warehouse or small grocery.
INTRODUCTION TABLE OF CONTENTS CONTENTS ection eScription umber Introduction Safety Product Overview What is in the Box Panels and Docking Cradle Front & Side Panels/Docking Cradle Camera, DVR and Docking Cradle Installation Installing Cameras & Setting up the Wireless Receiver System Operation 10-28 Live View Screen...
Notice: Only peripherals complying with FCC limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by First Alert / BRK Brands, Inc. is likely to result in interference to radio and TV reception. Changes or modifications to the product, not expressly approved by First Alert / BRK Brands, Inc., could void the user’s authority to operate the equipment.
Antenna and Stand Warning Decals DWH-471: 1 Camera DWH-472: 2 Cameras SECURITY SYSTEM CAMERAS INCLUDED USER’S MANUAL Models DWH-471 1 Camera Included DWH-472 2 Cameras Included English and Spanish H.264 RJ-45 Ethernet Cable VIDEO 7” LCD MICRO SD MOBILE PHONE/...
PRODUCT OVERVIEW CAMERA, DVR & DOCKING CRADLE CAMERA Antenna Connection Link Status Green LED Light Sensor Power Indicator Red LED Microphone DVR & DOCKING CRADLE Fold Up Power Antenna Button AC Power Connection RJ-45 Fold Out Ethernet Stand SD Card Slot AC Power Connection...
INSTALLATION CAMERAS & WIRELESS RECEIVER INSTALLING CAMERAS 1. Select the position for the camera and secure the camera stand. (Screws and anchors are supplied. Use an appropriate screw type for the mounting surface.) 2. Screw the camera onto the bracket. 3.
SYSTEM OPERATION LIVE VIEW SCREEN LIVE VIEW MAIN SCREEN DVR STATUS CAMERA STATUS INDICATORS INDICATORS Your DVR operates through a series of screens that let you choose groups of operations. The Live View Screen lets you view the connected camera transmissions.
SYSTEM OPERATION LIVE VIEW SCREEN LIVE VIEW SCREENS The Live View Screen displays in 2 views - Quad View or Full View. Quad View displays the images in 4 quadrants (only displays cameras that are ON). Tap a quadrant to display single camera view / full view. Tap on that image again to return to Quad View.
SYSTEM OPERATION MAIN SCREEN MAIN SCREEN POP-UP MENUS Tapping on the Pop-up Menu tab brings you to the Main Menu icons. From here you can configure your Internet, Cameras, adjust the volume and get to the system settings menus. Internet Connection Menu Camera View Menu 1.
SYSTEM OPERATION CAMERA SETUP CAMERA SETUP MENU Tap CAMERA SETUP from the System Setup Menu to access the camera setup options: Pairing, Camera On and Brightness. Camera Setup-Main Menu CAMERA PAIRING Pairing Timer Pairing Failed Your camera is paired to the monitor at the factory to channel 1. To add new camera(s) to your system, you have to pair it to the different channel(s).
SYSTEM OPERATION CAMERA SETUP CAMERA ACTIVATION Camera Setup-Camera Activation An X indicates a camera is OFF, a check indicates ON. Tap on the camera to turn it ON or OFF. NOTE: Ensure the cameras are paired to the receiver for SCAN or QUAD to function properly. Camera “ON” can only be selected when camera has been paired to system.
SYSTEM OPERATION RECORDER SETUP RECORDER SETUP MENU Tap RECORDER SETUP from the System Setup Menu to access the Recorder setup options: Motion Detection, E-mail Alert and Schedule Record. Record Setup Menu MOTION DETECTION SENSITIVITY Recorder Setup-Motion Detection Sensitivity Tap the camera’s to set the sensitivity to Off, Low or High. Default = low. The screen will return to the Motion Detection screen after 10 seconds or when you press the Back icon .
SYSTEM OPERATION RECORDER SETUP E-MAIL ALERT Recorder Setup-Email Alert The system can notify you when it detects motion from any camera by sending you an email alert. The email alert contains information such as the time that motion was detected and by which camera. In order to enable the Email Alert function, you must enter both incoming and outgoing email addresses.
SYSTEM OPERATION RECORDER SETUP SCHEDULE RECORD Recorder Schedule Setup Menu Up to 5 scheduled recording sessions are available in a single day. You are limited to the size of the SD card for how long a total recording time you have. These recording sessions must begin and end within a single 24-hour period.
SYSTEM OPERATION PLAYBACK RECORD LIST Playback-Date Folder Menu Tap on the highlighted day containing the recording you want to view. The RECORD LIST screen will display that day’s recordings listed in a folder. If you tap on a day that is not highlighted, a folder displays with no recordings listed.
SYSTEM OPERATION PLAYBACK PLAYBACK CONTROLS Playback Controls 1. Tap on the recording you want to view. It displays on the screen. 2. Tap on any area of the screen that does not have control icons to bring up the playback progress bar. Tap that area again to close it.
SYSTEM OPERATION ALARM SETUP ALARM SETUP Alarm Setup Menu PERIOD This selection allows you to select the alarm/ siren duration. 1. Tap Period. The Set Siren Duration screen displays. 2. Select the alarm duration time required. 3. Tap to return to the previous screen Alarm Setup - Change Siren Duration MELODY This selection allows you to select a melody for...
SYSTEM OPERATION SYSTEM SETUP SYSTEM SETUP System Setup Menu POWER SAVING Power Saving Setup Menu In Power Saving mode, the monitor will shut off the monitor after being idle for 2 minutes. Press Power button on top of the Monitor once to reactive the monitor. If a motion detection event or scheduled recording begins, the monitor turns back on automatically.
SYSTEM OPERATION SCREEN AUTO-LOCK SETUP SCREEN AUTO LOCK Screen Auto Lock Menu In Auto Lock mode, the monitor will enter screen lock mode after it has been idle for 2 minutes. Auto Lock disables the touch screen and removes the icons from the display. 1.
SYSTEM OPERATION TIME SETUP TIME Date, Time, Clock Alarm and Timer Setup Menu From the TIME icon you can access the CLOCK ALARM, TIME SETTING and TIMER menus. Clock Alarm Clock Alarm Menu This feature operates as an independent alarm clock. It does not affect the operation of live video or recording video.
SYSTEM OPERATION TIME SETUP Time Setting Time Setting Menu This screen contains fields to set the Month, Day, Year, Hour, Minute and AM/PM. Tap TIME SETTING on the SYSTEM SETUP/TIME screen to display the Time Setting screen. 1. Tap on each field to set it. Use UP/DOWN arrows to set the field or tap on AM/PM to toggle between the two choices.
SYSTEM OPERATION TIME SETUP Timer Timer Menu This feature operates as an independent countdown timer. It does not affect the operation of live video or recording video. Tap TIMER on the SYSTEM SETUP/TIME screen to display the Timer Setting screen. 1.
SYSTEM OPERATION FORMAT STORAGE FORMAT STORAGE Format Storage Screen When using an SD card other than the one provided, it is highly recommended that you format the card using these procedures. Formatting any SD card deletes all files on that card. 1.
Please make sure to upgrade your DVR firmware to the latest version. Check your system firmeware version on the NETWORK INFORMATION screen on page xx. Go to www.brkelectronics.com Products>>Security Cameras>>Wireless Cameras>>DWH-471 or DWH-472>>Download Tab to check for updates for this model. Upgrade if available by: 1.
SYSTEM OPERATION LANGUAGE LANGUAGE Language & Frequency Selection Menu The DEFAULT icon is where you change the language for the DVR. English is the default language. If you change the language, all system settings default to the original factory settings. You will have to reenter any specialized settings.
REMOTE ACCESS NETWORK SETUP REMOTE ACCESS This DWH Series Video Security System lets you view live video from your iPhone, iPad, or Android smart phone or tablet. Apps are available through the iTunes App Store or the Android Market. We recommend OMGuard as it has been tested with this DVR. Up to 2 remote users can access live video at the same time as long as they have the User ID (DID) code and security code.
REMOTE ACCESS INTERNET SETUP Internet Setup Internet Setup - DHCP Tap INTERNET SETUP icon to display the Internet Setup screen. From there select either Static IP and DHCP (Dynamic Host Configuration Protocol), depending on the type of internet connect you have. DHCP is a protocol used by networked devices (clients) to obtain various parameters necessary for the clients to operate in an Internet Protocol (IP) network.
REMOTE ACCESS SECURITY CODE Security Code Security Code Set up your security code to limit who can have access to the system from a remote location. The default is 123456. Note: A Security Code must be entered to gain remote access. 1.
REMOTE ACCESS NETWORK INFORMATION Network Information Network Information Tap NETWORK INFORMATION icon to display the Network Information screen. This screen provides information about your firmware for your DVR and and of the four cameras that have been paired to your system.
Page 33
REMOTE ACCESS CONNECTING TO THE INTERNET/INTRANET CONNECTING TO THE INTERNET (continued) The docking cradle charges your monitor as well as provides an internet connection. When you are connected to the internet, live video will continue to display on the monitor, but the monitor’s touch operation will become limited.
QUICK TIPS QUICK TIPS INFORMATION QUICK TIPS The Quick Tips screen provides additional details on important subjects of system operation. 1. Tap on a subject to display the information. 2. Tap to return to the previous screen Quick Tips Main Menu Page 34...
APPENDIX TROUBLESHOOTING TROUBLESHOOTING TROUBLE SHOOTING rror oSSible auSe olutionS Cable from power adapter is loose or • Confirm that all cables are connected correctly. System is not receiving power is unplugged. No power at electrical • Confirm that the power adapter is securely connected to the back of the unit. or is not powering up outlet.
APPENDIX SYSTEM MAP SYSTEM MAP Connect to Internet? Internet Icon Charge Only? No Internet. Camera Scan Quad Cam 1 Cam 2 Cam 3 Cam 4 Icon Alarm +/- Volume Icon Speaker +/- Cameras Info (i) Record List Calendar Records Icon Settings Cam 1 Cam 2...
PRODUCT LIMITED WARRANTY BRK Brands, Inc., (“BRK”) the maker of First Alert® brand products warrants that for a period of one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found to be defective during the Warranty Period.