Verizon 4G LTE Broadband Router User Manual
  1. Manuals
  2. Brands
  3. Verizon Manuals
  4. Network Router
  5. 4G LTE
  6. User manual
Verizon 4G LTE Broadband Router User Manual

Verizon 4G LTE Broadband Router User Manual

Broadband
Hide thumbs Also See for 4G LTE Broadband Router:
Table of Contents

Advertisement

Quick Links

See also: Getting to Know
User Guide
Verizon 4G LTE
Broadband Router

Advertisement

Table of Contents
loading

Related Manuals for Verizon 4G LTE Broadband Router

Summary of Contents for Verizon 4G LTE Broadband Router

  • Page 1 User Guide Verizon 4G LTE Broadband Router...

  • Page 2: Technical Support

    NETGEAR, Inc. All rights reserved. Technical Support To register your product, get the latest product updates, get support online, or for more information about the topics covered in this guide, visit the Verizon support website at: http://support.verizonwireless.com/clc/ Statement of Conditions To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.

  • Page 3: Table Of Contents

    Configure Your Internet Settings ....... . 15 4G LTE Broadband Settings........16 WAN Ethernet Broadband Settings .
  • Page 4 Verizon 4G LTE Broadband Router Change the Default Password ....... . 45 Change the Administrator Sign In Time-Out.
  • Page 5 Verizon 4G LTE Broadband Router Appendix A Factory Defaults Appendix B Notification of Compliance Index...

  • Page 6: Chapter 1 Setting Up Your Router

    Setting Up Your Router This chapter describes how to set up your Verizon 4G LTE Broadband Router and establish an Internet connection. • Hardware Features • Assemble the Router • Place the Router • Connect Wi-Fi Devices to Your Router •...

  • Page 7: Hardware Features

    Verizon 4G LTE Broadband Router Hardware Features This section outlines the physical aspects of your router. Router Front Panel The router front panel contains control buttons and status LEDs. To verify status and connections, use the LEDs. Wi-Fi Protected Setup (WPS) button...
  • Page 8 Join Your Wireless Network function, see on page 30. Wi-Fi Press this button to turn off the Wi-Fi connection. Wi-Fi and 4G LTE are turned on by default settings.. Power Solid green The router is turned on and operating normally.

  • Page 9: Router Back Panel

    Router Back Panel The back panel of the router contains port connections. WAN Port Ethernet LAN port Slot for SIM card (SIM card required for Verizon 4G LTE service) Power On/Off button Power cord input Stand Setting Up Your Router...

  • Page 10: Router Label

    Verizon 4G LTE Broadband Router Router Label Your router’s label indicates: • MAC address • Serial number • WPS security PIN • IMEI number • Factory default sign in information. • Wi-Fi Name and password unique to each router Default access address, user name,...

  • Page 11: Insert The Sim Card

    Verizon 4G LTE Broadband Router Insert the SIM Card 1. Install the 4G LTE SIM card. Note: The SIM card is a small rectangular plastic card that stores your phone number and important information about your wireless service. Insert the SIM card into the slot until you hear a click.
  • Page 12 Verizon 4G LTE Broadband Router 1. Align the antennas with the antenna posts on your router . 2. Mount and secure the antennas on the threaded antenna posts by twisting the red, textured connectors. 3. Swivel the antennas in any direction for best fit.

  • Page 13: Place The Router

    Verizon 4G LTE Broadband Router 4. For best 4G LTE reception, position external antennas at right angles to each other. Place the Router 1. Place your router in a central area. Here are some additional tips: • Position your router upright and near a power outlet in an easily accessible area.

  • Page 14: Connect Wi-Fi Devices To Your Router

    4. Select your Wi-Fi network and connect. The name appears as “Verizon – MBR1515 – XXXX” (where X = last four digits of the MAC address). Note: For a WPS (Wi-Fi Protected Setup) connection, sometimes referred to as Push 'N' Connect, press the WPS button on the router.
  • Page 15 Verizon 4G LTE Broadband Router Note: Your computer must be configured for Dynamic Host Configuration Protocol (DHCP). For help configuring DHCP, see your computer’s manual. If you remain inactive for five minutes during online setup, you will be automatically signed out.

  • Page 16: Configure Your Internet Settings

    Configure Your Internet Settings To connect to the Internet, you need an active broadband service account. The broadband service can be 4G LTE from Verizon or WAN Ethernet (such as DSL or cable broadband) from any internet service provider. If WAN Ethernet service is required, contact your internet service provider for: •...

  • Page 17: 4G Lte Broadband Settings

    Verizon 4G LTE Broadband Router Note: The default Internet connection mode is 4G LTE broadband.  To switch between 4G LTE broadband and WAN Ethernet mode: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Advanced > Broadband Settings.
  • Page 18 Verizon 4G LTE Broadband Router 2. From the main menu, select Router Settings > Router > 4G LTE Broadband Settings. The following screen appears: Note: To connect to the 4G LTE network, you need an active Verizon broadband service account.

  • Page 19: Wan Ethernet Broadband Settings

    The Wi-Fi button will: • Control Wi-Fi Only. Pressing the Wi-Fi button toggles the Wi-Fi function on and off. If the Wi-Fi function is enabled, The 4G LTE broadband function is unaffected. • Control Both Wi-Fi and 4G LTE Broadband. Pressing the Wi-Fi button toggles both the Wi-Fi function and 4G LTE broadband on and off, at the same time.
  • Page 20 Verizon 4G LTE Broadband Router • If you need to enter log in information every time you connect to the Internet, or you have a Point-to-Point protocol over Ethernet (PPPoE) account with your Internet service provider, select Yes. See Yes, a Login Is Required on page 19.
  • Page 21 ISP has provided you with an IP address, enter in the IP address. 2. Click one of the following buttons: • Test: Connect to the My Verizon website. If you connect successfully and your settings work, click Sign out to exit these screens.
  • Page 22 Verizon 4G LTE Broadband Router No, a Login Is Not Required  To configure your Internet connection when a login is not required: 1. Adjust the settings as needed. The fields in this screen are described in the following table:...
  • Page 23 Use Computer MAC Address is selected once a value has already been set. 2. Click one of the following buttons: • Test: Connect to the My Verizon website. • Cancel: Discard changes. • Apply: Apply any changes.

  • Page 24: Chapter 2 Plan Your Network And Configure Wireless Settings

    Wireless Settings For a wireless connection, your router and computer, smartphone or tablet will need to have the same Wi-Fi network name and security settings. Verizon recommends that you use wireless security. Your router is preset with security features and uses a unique Wi-Fi network name and password.

  • Page 25: Plan Your Wireless Network

    9). Note: The default Wi-Fi network name and password are uniquely generated for every router. Verizon recommends that you do not change your default security settings. If you do decide to change your default security settings, please make a note of your new settings.

  • Page 26: Range Guidelines

    Your wireless router has an indoor range of 300 feet (100 meters). Such distances can allow unauthorized connections to your network. Verizon recommends using the security features of your wireless router. Without using the router’s security features, your wireless data transmissions can be received by anyone within range.
  • Page 27 Verizon 4G LTE Broadband Router The following screen appears: The settings for this screen are explained in the following table: Settings Description Wireless Wi-Fi network name The wireless network name can contain up to 32 case-sensitive network (SSID) characters. When more than one wireless network exists, network names provide a means for separating the traffic.

  • Page 28: Configure Wpa, Wpa2, Or Wpa + Wpa2

    Verizon 4G LTE Broadband Router Settings Description Security None Use this setting to establish wireless connectivity before setting up Options wireless security. Use encryption keys and data encryption for data security. You can Configure WEP select 64 bit or 128-bit encryption. See page 28.

  • Page 29: Configure Wep

    Verizon 4G LTE Broadband Router Note: If you are using a wireless connection to configure wireless security settings, you will be disconnected when you click Apply. To modify your router settings, you will need to set up your wireless device to match the new security settings and reconnect to the network.
  • Page 30 Verizon 4G LTE Broadband Router  To configure WEP data encryption: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Wi-Fi > Wi-Fi Profile. 3. In the Security Options section, select WEP: 4.

  • Page 31: Join Your Wireless Network

    Verizon 4G LTE Broadband Router Note: Not all computers, smartphones and tablets support WEP passphrase key generation. • Key 1 Key 4: Manually enter the four data encryption keys. Enter 10 hexadecimal – digits (any combination of 0 9, a f).

  • Page 32: Wps Wizard For Adding Wi-Fi Connections

    Verizon 4G LTE Broadband Router WPS Wizard for Adding Wi-Fi Connections The WPS Wizard helps you add a wireless computer, smartphone or tablet to your Wi-Fi network without typing the Wi-Fi password.  To use the WPS Wizard to add your computer, smartphone, or tablets: 1.

  • Page 33: Add Wireless Devices That Do Not Support Wps

    Verizon 4G LTE Broadband Router Within two minutes, use the computer, smartphone or tablet’s WPS software to join the network. Note: If no WPS-capable client devices are located during the two-minute time frame, the Wi-Fi network name does not change, and no security is set up.

  • Page 34: Advanced Wi-Fi Settings

    Verizon 4G LTE Broadband Router The settings that you configured in Step 4 are broadcast to your computer, smartphone or tablet so that they can connect to the router. Advanced Wi-Fi Settings By default, any wireless device configured with the correct Wi-Fi network name and wireless security settings is allowed to connect to your wireless network.
  • Page 35 Verizon 4G LTE Broadband Router 3. The following screen appears. Specify the following settings: • Advanced Wi-Fi Settings: Enable Wi-Fi Router Radio: Selected by default to turn on the wireless radio, allowing the router to broadcast the Internet wirelessly. Turning off the wireless radio can be helpful for configuration, network tuning, or troubleshooting.

  • Page 36: Restrict Connectivity By Mac Address

    Verizon 4G LTE Broadband Router • Wi-Fi Card Access List: See Restrict Connectivity by MAC Address on page 35. Restrict Connectivity by MAC Address You can increase your network security by allowing only computers you specify based on their MAC address to connect to the router. This prevents unauthorized connections, but does not prevent data sent over the Wi-Fi connection from being viewed.
  • Page 37 Verizon 4G LTE Broadband Router The following screen appears: 5. Add computers, smartphones and tablets to the list using any of the following methods: • If the computer is in the Available Wi-Fi Cards table, select it to capture its MAC address.

  • Page 38: Chapter 3 Set Parental Controls

    Set Parental Controls Your router provides various options for blocking Internet-based content and communications services. With parental controls features, your router prevents unwanted content from reaching your computers. Parental control options include: • Keyword blocking of HTTP traffic. • Outbound service blocking. Limits access from your Local Area Network (LAN) to Internet locations or services that you specify as off-limits.

  • Page 39: Block Sites

    Verizon 4G LTE Broadband Router Block Sites Your router lets you restrict access to Internet content based on web addresses.  To block sites: 1. Sign in to the web user interface. 2. From the main menu, select Parental Controls > Block Sites.

  • Page 40: Block Services

    Verizon 4G LTE Broadband Router Some examples of blocked keywords are shown below. Keyword Result Block the URL http://www.badstuf.com/xxx.html. .com Only websites with other domain suffixes (such as .edu or .gov) can be viewed. . (a period) Block all Internet browsing access.
  • Page 41 Verizon 4G LTE Broadband Router 2. From the main menu, select Parental Controls > Block Services. 3. Select one of the following: • Never: Service blocking is always off, independent of scheduled settings. • Per Schedule: Service blocking turns on according to a schedule. See Schedule Content Filtering on page 41.

  • Page 42: Schedule Content Filtering

    Verizon 4G LTE Broadband Router The service is listed in the Service Table on the Block Services screen. 7. Click Apply. Schedule Content Filtering If you turned on keyword or service blocking in the Block Sites or Block Services screens, you can schedule for when blocking occurs or when access is not restricted.

  • Page 43: Control Connected Devices Access

    Verizon 4G LTE Broadband Router set the start time after the end time, the schedule will be effective through midnight the next day. 4. Click Apply. To localize the time for your log entries, specify your time zone.  To specify your time zone: 1.
  • Page 44 Verizon 4G LTE Broadband Router • It is NOT able to communicate with other computers, smartphones or tablets. • It is NOT able to connect to the Internet.  To set up access control: 1. Sign in to the web user interface.

  • Page 45: Chapter 4 Manage Your Network

    Manage Your Network This chapter describes how to perform network management tasks with your Verizon 4G LTE Broadband Router. • Set Password • Back Up or Restore Router Settings • Traffic Meter • Router Status • View Connected Devices •...

  • Page 46: Set Password

    For security reasons, the router has its own user name and password, and will automatically disconnect if it has not been used in a while. Verizon recommends that you change your router password to a more secure password. The ideal password should follow these standards: •...

  • Page 47: Change The Administrator Sign In Time-Out

    Verizon 4G LTE Broadband Router Note: Once the password has been changed, you will need to sign in again to make any other changes. If you have backed up the router settings previously, start a new backup to save the new password.

  • Page 48: Restore The Configuration From A File

    Verizon 4G LTE Broadband Router 2. From the main menu, select Router Settings > Router > Backup and Restore. 3. Click Back Up. A .cfg file is stored on a computer on your network. Restore the Configuration from a File ...

  • Page 49: Reset Default Settings

    Verizon 4G LTE Broadband Router Reset Default Settings Use this feature to erase the router’s configuration settings and restore the factory default settings.  To erase the configuration: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Router > Backup and Restore.

  • Page 50: Traffic Meter

    Verizon 4G LTE Broadband Router Traffic Meter Traffic metering lets you monitor the volume of Internet traffic passing through your router’s Internet port. With it, you can: • Set limits for traffic volume • Set a monthly limit • Get a live update of traffic usage •...

  • Page 51: Router Status

    Verizon 4G LTE Broadband Router • Select Traffic volume control by and then select one of the following options: No Limit: No restrictions occur when the traffic limit is reached. Download only: Restrictions apply to incoming traffic only. Both Directions: Restrictions apply to both incoming and outgoing traffic.
  • Page 52 Verizon 4G LTE Broadband Router The following screen appears: The following information is shown: • Active Connection: The selected broadband connection (for example, 4G LTE broadband or WAN Ethernet). • Account Name: The model of your router. • Firmware Version: Your router’s firmware version.
  • Page 53 Verizon 4G LTE Broadband Router Gateway IP Address: Your router’s IP address. Domain Name Server: Your router’s DNS server IP address. This address is found dynamically from the ISP. Modem Identity: The modem in use. Modem SW version: The software version of the modem.
  • Page 54 Verizon 4G LTE Broadband Router 3. To see your router usage statistics, click Show Statistics: The following information is shown for each port: • Status: The link status. Guest networks are 2, 3, and 4. • TxPkts: The number of packets sent on this port since reset or manual clear.
  • Page 55 Verizon 4G LTE Broadband Router 4. For the status of the Internet connection, click Connection Status: The following information is shown for each Internet connection mode: • Mobile broadband Status. Connection Status: The status of your Internet connection. • No SIM card detected: No SIM card has been detected in your router.

  • Page 56: View Connected Devices

    Verizon 4G LTE Broadband Router Tx B/s: The transmission rate. Rx B/s: The receiving rate. System Uptime: Time elapsed since your router’s last reboot. • Connection Status. Connection Time: How long the device has been connected to the network. Connecting to server: Whether the device is connected to the server (On/Off).

  • Page 57: View Access Logs

    Verizon 4G LTE Broadband Router If your router is rebooted, this data is lost until the router rediscovers the devices. To force the router to look again for attached devices, click Refresh. View Access Logs Your router logs security-related events such as: •...
  • Page 58 Verizon 4G LTE Broadband Router 2. From the main menu, select About Router > Diagnostics. Click the following options to perform diagnostic tests and actions: • Ping: Ping an IP address. • Lookup: A Domain Name Server (DNS) converts the Internet name such as www.netgear.com to an IP address.

  • Page 59: Chapter 5 Advanced Router Settings

    Remote Management • Universal Plug and Play See The default Internet connection mode is 4G LTE broadband on page 16 for information about broadband settings. See WAN Ethernet Broadband Settings on page 18 for information about WAN Ethernet broadband settings.

  • Page 60: Wi-Fi Repeating Function

    Verizon 4G LTE Broadband Router Wi-Fi Repeating Function WARNING: Your router is preset with the optimum settings. Verizon does not recommend changing these settings unless you are advised by Verizon support. An incorrect setting can disable your router. The following security settings are not available when you enable the Wi-Fi repeating function.

  • Page 61: Port Forwarding/Port Triggering

    Verizon 4G LTE Broadband Router 4. Select your preferred mode: • Wi-Fi Repeater: Your router communicates only with another base station–mode Wi-Fi device. You must enter the MAC address (physical address) of the other base station–mode Wi-Fi device. WEP or WPA-PSK (TKIP) should be used to protect this communication.

  • Page 62: Port Triggering To Open Incoming Ports

    Verizon 4G LTE Broadband Router • Source address: Your computer’s IP address. • Source port number: 5678, which is the browser session. • Destination address: The website’s IP address. • Destination port number: 80, which is the standard port number for a web server process.
  • Page 63 Verizon 4G LTE Broadband Router Some application servers (such as FTP and IRC servers) send replies to multiple port numbers. Using the port triggering function of your router, you can tell your router to open more incoming ports when a particular outgoing port originates a session.

  • Page 64: Port Forwarding To Permit External Host Communications

    Verizon 4G LTE Broadband Router Note: Only one computer at a time can use the triggered application. Port Forwarding to Permit External Host Communications Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic.

  • Page 65: How Port Forwarding Differs From Port Triggering

    Verizon 4G LTE Broadband Router How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: • Any computer on your network can use port triggering, although only one computer can use it at a time.

  • Page 66: Set Up Port Triggering

    Verizon 4G LTE Broadband Router a. Click Add Custom Application. b. Configure the settings described in the following table. Settings Description Service Name A descriptive service name Service Type Select TCP/UDP. Starting Port The incoming starting port number of the range of ports that are opened when triggered.
  • Page 67 Verizon 4G LTE Broadband Router The following screen appears: 4. Click Add Service. Advanced Router Settings...

  • Page 68: Miscellaneous Wan Settings

    Verizon 4G LTE Broadband Router 5. Configure the settings described in the following table. Settings Description Service Name A descriptive service name. Service User Select Any to allow any computer on the Internet to use this service. Select Single address and enter the IP address of one computer to only allow a trusted computer.
  • Page 69 Verizon 4G LTE Broadband Router 2. From the main menu, select Router Settings > Advanced > Firewall > Miscellaneous. 3. Specify the following settings: • Disable Port Scans and DoS Protections: This is cleared, letting the firewall protect your LAN against port scans and denial of service attacks. Select this check box only in special circumstances.

  • Page 70: Set Up A Default Dmz Server

    Verizon 4G LTE Broadband Router Set Up a Default DMZ Server WARNING: For security reasons, you should avoid using the default DMZ server feature. When a computer is designated as the default DMZ server, it loses much of the protection of the firewall and is exposed to many exploits from the Internet.

  • Page 71: Lan Setup

    Verizon 4G LTE Broadband Router LAN Setup The Local Area Network (LAN) Setup screen provides configuration of LAN IP services such as DHCP and Router Information Protocol (RIP). Your router’s default setup is to use private IP addresses on the LAN side, and to act as a DHCP server.
  • Page 72 Verizon 4G LTE Broadband Router Note: The default DHCP and TCP/IP values work for most users. 3. Specify the following settings: • Device Name: Your router’s name. • LAN TCP/IP Setup: IP Address: Your router’s LAN IP address. IP Subnet Mask: Your router’s LAN subnet mask. Combined with the IP address, the IP subnet mask lets a computer, smartphone or tablet know which other addresses are local to it, and which must be reached through a gateway or router.

  • Page 73: Dhcp Settings

    Verizon 4G LTE Broadband Router DHCP Settings Your router functions as a DHCP server, letting it assign the following to all computers connected to the router’s LAN: • IP address • DNS server • Default gateway address The assigned default gateway address is your router’s LAN address. IP addresses are assigned to the attached computers from a pool of addresses specified in this screen.

  • Page 74: Quality Of Service Setup

    Verizon 4G LTE Broadband Router  To reserve an IP address: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Advanced > LAN. 3. Under Address Reservation, click Add. The following screen appears: 4.

  • Page 75: Qos Priority Rule List

    Verizon 4G LTE Broadband Router  To set up QoS: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Advanced > Quality of Service. The following screen appears. 3. Specify the following settings: •...

  • Page 76: Set Up Qos For Internet Access

    Verizon 4G LTE Broadband Router 3. Click Setup QoS rule. The following screen appears: 4. To add a service to the QoS Priority Rule list, select the service you want. 5. To create a policy, click Add Priority Rule. The priority categories described are available: •...
  • Page 77 Verizon 4G LTE Broadband Router To specify order of traffic importance, create a policy for the kind of traffic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications that can benefit from QoS handling.
  • Page 78 Verizon 4G LTE Broadband Router The following screen appears: 4. Click Add Priority Rule. The following screen appears. Advanced Router Settings...
  • Page 79 Verizon 4G LTE Broadband Router 5. From the Priority Category list, select Applications or On-line Gaming. 6. In the QoS Policy field, enter the name of the application or game. 7. In the Priority Category list, select either Applications or Online Gaming.
  • Page 80 Verizon 4G LTE Broadband Router QoS For Ethernet LAN Ports  To create a QoS policy for a computer, smartphone or tablet connected to one of the router’s LAN ports: 1. Sign in to the web user interface. 2. Select Router Settings > Advanced > Quality of Service.

  • Page 81: Edit Or Delete An Existing Qos Policy

    Verizon 4G LTE Broadband Router 5. From the Priority Category list, select MAC Address. 6. If the computer, smartphone or tablet to be prioritized appears in the MAC Device list, select The information from the MAC Device list populates the following fields: •...

  • Page 82: Dynamic Dns

    Verizon 4G LTE Broadband Router • Click Delete to remove the QoS policy. • Click Edit to edit the QoS policy and change the policy settings. 5. Click Apply. Your changes are saved in the QoS Setup screen. Dynamic DNS If your network has a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS).

  • Page 83: Static Routes

    Verizon 4G LTE Broadband Router 2. From the main menu, select Router Settings > Advanced > Dynamic DNS. 3. Go to the website of one of the Dynamic DNS service providers whose URLs appear in the Service Provider list, and register for an account.
  • Page 84 Verizon 4G LTE Broadband Router With this configuration, if you attempt to access a computer, smartphone or tablet on the 134.177.0.0 network, your router forwards your request to the ISP, which forwards your request to the company where you are employed, where your company’s firewall will likely deny the request.
  • Page 85 Verizon 4G LTE Broadband Router The following screen appears: 5. In the Route Name field, enter a name for this static route (for identification purposes only). 6. Select Private if you want to limit access to the LAN only. If selected, the static route is not reported in RIP.

  • Page 86: Remote Management

    Verizon 4G LTE Broadband Router • Click Delete. The route is removed from the table. Remote Management Using the Remote Management screen, you can allow a user or users on the Internet to configure, upgrade, and check the status of your router.

  • Page 87: Universal Plug And Play

    Verizon 4G LTE Broadband Router Note: For enhanced security, restrict access to as few external IP addresses as practical. Under Allow Remote Access By, select one of the following: • For a single IP address on the Internet, select Only This Computer. Enter the IP address.
  • Page 88 Verizon 4G LTE Broadband Router 2. From the main menu, select Router Settings > Advanced > UPnP. 3. Select Turn UPnP On. This check box is selected as a default setting. UPnP for automatic computer, smartphone tablet or console configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not let any electronics automatically control the resources, such as port forwarding (mapping), of the router.

  • Page 89: Chapter 6 Troubleshooting

    Troubleshooting This chapter gives information about troubleshooting your router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? See Basic Functioning on page 89. •...

  • Page 90: Basic Functioning

    Verizon 4G LTE Broadband Router Basic Functioning After you turn on your router, the following should occur: 1. When power is first applied, make sure that the Power LED is lit. 2. After approximately 10 seconds, look for the following: a.
  • Page 91 The power is turned on to the modem. 4G LTE 4G LTE LED is off. The router cannot detect a 4G LTE signal. Signal Signal Quality LED If this LED does not light when a mobile broadband connection is used, Quality is off or amber.

  • Page 92: Troubleshoot Access To The Router Main Menu

    Verizon 4G LTE Broadband Router Troubleshoot Access to the Router Main Menu If you can’t access the router main menu from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the connection between the computer and the router.

  • Page 93: Troubleshoot Your Connection

    If unable to connect to Internet, check the following: 1. The Internet account is active. 2. The 4G LTE SIM card has been inserted into the SIM card slot on the back of the router. 3. Wireless broadband coverage is available where the router is located.

  • Page 94: Troubleshoot Internet Browsing

    Verizon 4G LTE Broadband Router 6. Install the external antennas for improved 4G LTE signal strength: External antennas are shipped with the router and have to be installed. See Insert the SIM Card on page 10. Troubleshoot Internet Browsing If your router can locate an IP address but your computer is unable to load any web pages from the Internet: •...

  • Page 95: Troubleshoot A Tcp/Ip Network Using The Ping Utility

    Verizon 4G LTE Broadband Router Troubleshoot a TCP/IP Network Using the Ping Utility Most TCP/IP terminal routers contain a ping utility that sends an echo request packet to the designated computer, smartphone or tablet, which responds with an echo reply.

  • Page 96: Test The Path From Your Computer To A Remote Device

    Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. If so, you will need to configure your router to clone or spoof the MAC address from the authorized computer. See the Verizon Get to Know Your Device. Problems with Date and Time The email screen shows the current date and time of day.

  • Page 97: Factory Defaults

    Verizon 4G LTE Broadband Router Factory Defaults Verizon 4G LTE Broadband Router User GuideVerizon 4G LTE Broadband Router User GuideVerizon 4G LTE Broadband Router User Guide You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the side of the router for at least six seconds.
  • Page 98 Verizon 4G LTE Broadband Router Table 1. Factory default settings (continued) Feature Default behavior Wi-Fi Wireless communication Enabled SSID name See label on the side of the router Security WPA-PSK/WPA2-PSK mixed mode Broadcast SSID Enabled Transmission speed Auto (maximum wireless signal rate derived from IEEE Standard 802.11 specifications.
  • Page 99 We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the Verizon 4G LTE Broadband Router complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: •...

  • Page 100: Canadian Department Of Communications Radio Interference Regulations

    Canadian Department of Communications Radio Interference Regulations This digital apparatus (Verizon 4G LTE Broadband Router) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 101 Verizon 4G LTE Broadband Router Interference Reduction Table The table below shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance Recommended Minimum Distance (in feet and meters) Microwave ovens...
  • Page 102 List of Acronyms Auto Configuration Server Advanced Encryption Standard Application Layer Gateway Access Point Access Point Name CDMA Code Division Multiple Access CHAP Challenge Handshake Authentication Protocol CIFS Common Internet File System Command Line Interface Calling Line Identification CLIP Calling Line Identification Presentation CLIR Calling Line Identification Restriction Channel Quality Indicator...
  • Page 103 Verizon 4G LTE Broadband Router Foreign eXchange Station Group 3 (Fax protocol) GPRS General Packet Radio Service Global System for Mobile Communication HSPA+ High Speed Packet Access Evolution ICMP Internet Control Message Protocol Inter Digit Time IEEE Institute of Electrical and Electronics Engineers...
  • Page 104 Verizon 4G LTE Broadband Router PSTN Public Switched Telephony Network Personal Unblocking Key Quality of Service Routing Information Protocol RSCP Received Signal Code Power RSSI Received Signal Strength Indicator RTSP Real Time Streaming Protocol Stochastic Fair Queuing Subscriber Identity Module...
  • Page 105 Verizon 4G LTE Broadband Router WLAN Wireless LAN Wi-Fi Protected Access Wi-Fi Protected Setup WEB GUI Web User Interface List of Acronyms...
  • Page 106 Index access factory defaults restricting by MAC address factory settings router password list of accessing remote computer front panel administrator login attached devices inbound traffic, allowing or blocking interference back panel Internet Port LED blocking Internet Relay Chat (IRC) inbound traffic IP addresses keywords and sites attached devices...
  • Page 107 Verizon 4G LTE Broadband Router mobile broadband settings traffic meter troubleshooting trusted host NAT (Network Address Translation) network management Network Time Protocol (NTP) Universal Plug and Play (UPnP) password WAN Port LED changing WAN setup restoring websites, blocking placement port forwarding...
  • Page 108 Guía del Usuario Verizon 4G LTE Broadband Router...

Table of Contents