Dell Precision Workstation 690 User Manual
Dell Precision Workstation 690 User Manual

Dell Precision Workstation 690 User Manual

Hide thumbs Also See for Precision Workstation 690:
Table of Contents

Advertisement

Dell Precision™ Workstation 690 User's Guide
Information About Your Computer
About Your Computer
Advanced Features
Copying CDs and DVDs
Before You Begin
Computer Stand
Removing the Computer Cover
Chassis Intrusion Switch
Memory
Drives
Cards
Installing the Speaker (Optional)
Processor
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, Dell TravelLite, PowerEdge, PowerVault, StrikeZone, PowerApp, and Dell
OpenManage are trademarks of Dell Inc.; Intel, SpeedStep, Pentium, Xeon, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered
trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license; ENERGY STAR is a registered
trademark of the U.S Environmental Protection Agency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model DCDO
August 2006 P/N MD488 Rev. A02
Battery
I/O Panel
System Board
Power Supply
Replacing the Computer Cover
Tools to Help Solve Problems
Solving Problems
Cleaning Your Computer
Features of Microsoft® Windows® XP
Getting Help
FCC Notice (U.S. Only)
Glossary

Advertisement

Table of Contents
loading

Summary of Contents for Dell Precision Workstation 690

  • Page 1 U.S Environmental Protection Agency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 2: About Your Computer

    Back to Contents Page   About Your Computer Dell Precision™ Workstation 690 User's Guide   Front View   Back View   Back Panel Connectors   Inside View   System Board Components   CAUTION: Your computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it;...
  • Page 3: Back View

    NOTICE: To avoid losing data, do not use the power button to turn off the computer. Instead, perform an operating system shutdown. power light The power light illuminates and blinks or remains solid to indicate different states:  No light — The computer is turned off or in a ¡...
  • Page 4 parallel Connect a parallel device, such as a printer, to the parallel connector. If connector you have a USB printer, plug it into a USB connector.   NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address.
  • Page 5: Inside View

    13 serial Connect a serial device, such as a handheld device, to the serial port. If connector necessary, the address for this port can be modified through system setup (see System Setup).  Inside View 1 power supply 2 hard drive bay 3 memory shroud  ...
  • Page 6 secondary processor 18 hard drive fan (FAN_HDD) connector (CPU_1) front fan connector 19 FlexBay connector (USB) (FAN_FRONT) card cage fan 20 floppy drive (DSKT) connector (FAN_CCAG) internal speaker 21 front panel connector (FRONTPANEL) connector (INT_SPKR) power connector 22 front panel 1394 connector (FP1394) (POWER2) IDE drive connector 23 chassis intrusion header (INTRUDER)
  • Page 7 13 main power connector 30   (POWEsR1) NOTE: PCI-Express x8 card slot, wired as x4 (SLOT1_PCIE)   NOTE: In the dual-graphics configuration, this slot is replaced by a x16 slot on the graphics riser. It holds a graphics card. 14 hard drive connector 31 memory fan connector (FAN_MEM) (HDD_3) 15 hard drive connector...
  • Page 8: Advanced Features

    The Ethernet connectivity is enabled or the Ethernet Connectivity: Ethernet Connectivity Enabled/ connectivity is disabled. Ethernet Connectivity Disabled For more information about Dell's ASF implementation, see the ASF User's Guide and the ASF Administrator's Guide, which are available on the Dell Support website at support.dell.com.   Dell OpenManage™ IT Assistant IT Assistant configures, manages, and monitors computers and other devices on a corporate network.
  • Page 9: Dell Openmanage Client Instrumentation

     Change the state of your computer, such as updating its BIOS or shutting it down remotely A managed system is one that has Dell OpenManage Client Instrumentation set up on a network that uses IT Assistant. For information about Dell OpenManage Client Instrumentation, see the Dell OpenManage Client Instrumentation User's Guide available on the Dell Support website at support.dell.com.
  • Page 10: Password Protection

    A security cable looped around a stationary object is used in conjunction with a padlock to prevent unauthorized movement of the computer.  Attach a commercially available antitheft device to the security cable slot on the back of the computer. NOTE: Before you purchase an antitheft device, ensure that it works with the security cable slot on your computer.
  • Page 11: Typing Your System Password

    case sensitive. Certain key combinations are not valid. If you enter one of these combinations, the speaker emits a beep. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.   5.
  • Page 12: Assigning An Administrator Password

      Administrator Password   Option Settings You cannot change or enter a new administrator password if the following option is displayed:  Disabled — The administrator password is disabled by a jumper setting on the system board. You can only assign an administrator password when one of the following options is displayed:  Set —...
  • Page 13: Disabling A Forgotten Password And Setting A New Password

    Entering System Setup   1. Turn on (or restart) your computer.   2. When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear.    3. Once this F2 prompt appears, press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press <F2>.
  • Page 14: System Setup Options

      System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System Displays the Computer name, BIOS Version number, BIOS Date, Service Tag, Express Service Code, and Asset Tag. System Info Displays the following information for the processor installed in the system: Processor Type, Processor Clock Speed, Processor Bus Processor Info...
  • Page 15 setting is active, if a boot routine is not available from the network server, the computer attempts to boot from the next device in the boot sequence list. (On default) Enables or disables the onboard audio controller. Integrated Audio (On default) Enables or disables the 1394 controller.
  • Page 16 (Off default) Security When an administrator password is being used, allows the user access to modify system setup settings. Enter the administrator password Unlock Setup at the prompt to unlock system setup. If the correct password is not entered here, the user can view but not modify system setup fields. (Locked default) Displays the current status of your system setup program's password security feature and allows you to verify and assign a new admin...
  • Page 17: Selecting The Boot Device For The Current Boot

    Defaults Allows you to view the Event Log. Entries are marked R for Read and U for Unread. Mark All Entries Read puts an R to the left of all the Event Log entries. Clear Log clears the Event Log. POST Behavior When enabled, this feature reduces computer startup time by bypassing some compatibility steps.
  • Page 18: Clearing Forgotten Passwords

      7. Press <Enter> to select the device. For example, if you are booting to a USB memory key, highlight USB Device and press <Enter>. NOTE: To boot to a USB device, the device must be bootable. To make sure your device is bootable, check the device documentation.  ...
  • Page 19: Clearing Cmos Settings

          Jumper Setting Description PSWD Password features are enabled (default setting). Password features are disabled. RTCRST The real-time clock has not been reset (default setting). The real-time clock is being reset.    jumpered    unjumpered   2. Remove the computer cover (see Removing the Computer Cover).
  • Page 20: Power Management

    d.  Remove the jumper plug from the RTCRST pins and place it back on the password pins.   4. Replace the computer cover (see Replacing the Computer Cover). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.  ...
  • Page 21: About Raid Configurations

    This section provides an overview of the RAID configuration that you might have selected when you purchased your computer. Although there are several RAID configurations available in the computer industry for different types of uses, Dell offers RAID level 0, RAID level 1, or, with an optional PCI Express RAID controller, RAID level 5 or RAID level 10 on your Dell Precision computer.
  • Page 22: Configuring Your Computer For Raid

    RAID Level 5 NOTE: RAID levels 5 and 10 are only available via an optional PCI Express RAID controller card. RAID level 5 uses a data-staging storage technique known as "parity checking." When a block of data is written to the RAID configuration, it is striped across all of the drives in the RAID array except for one drive, to which is written parity data.
  • Page 23: Raid Configuration And Management

    Virtual Disk Size field changes to reflect the new size of the RAID volume. All data will be lost upon creation of the RAID volume. Dell recommends backing up your data before performing these steps.
  • Page 24: Creating A Raid Level 1 Configuration

    Virtual Disk Size field changes to reflect the new size of the RAID volume. All data will be lost upon creation of the RAID volume. Dell recommends backing up your data before performing these steps.
  • Page 25: Activating A Raid Volume

    When a RAID volume is synchronized, the firmware synchronizes the data on the secondary hard drive(s) with the data on the primary hard drive of the RAID level 1 volume. Follow these steps to start synchronization for a RAID level 1 volume:  ...
  • Page 26: About The Battery

    Back to Contents Page   Battery Dell Precision™ Workstation 690 User's Guide   About the Battery   Removing the Battery   Replacing the Battery   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  • Page 27: Replacing The Battery

    6. While supporting the battery connector, press the battery tab away from the positive side of the connector and pry the battery up out of the securing tabs at the negative side of the connector. 1 system battery 2 battery socket tab 3 positive side of battery connector 4 battery socket  ...
  • Page 28: Before You Begin

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 29 NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer.   1. Turn off your computer (see Turning Off Your Computer). NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.  ...
  • Page 30: Expansion Card Support

    To upgrade to or downgrade from a dual-graphics configuration (with the graphics riser card), you will need additional parts that can be ordered from Dell. See Contacting Dell. In a configuration without dual graphics and the associated graphics riser card: Your Dell™ computer provides the following slots for PCI and PCI Express  cards:  One PCI card slot  One PCI Express x16 card slot  Three PCI Express x8 card slots (wired as x4)
  • Page 31   3. Press the tabs on either end of the card retention device and lift to remove it from the computer. 1 card retention device 2 tab   4. Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall. 1 release tab 2 card retainer  ...
  • Page 32   10. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot If there is a release tab on the card slot, pull the release tab. 1 bracket within slot 2 bracket caught outside of slot 3 card fully seated 4 card not fully seated...
  • Page 33 1 release tab 2 card retainer   13. Connect any cables that should be attached to the card. See the documentation for the card for information about the card's cable connections.   14. Press the card retention device back into its original position; push it down until it clicks into place. 1 card retention device 2 tab  ...
  • Page 34: Removing An Expansion Card

     Removing an Expansion Card   1. Follow the procedures in Before You Begin.   CAUTION: Your computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it; this computer requires a two-man lift. Always lift correctly to avoid injury; avoid bending over while lifting. See your Product Information Guide for other important safety information.
  • Page 35 c.  If the connector has a release tab, press the release tab as you grasp the card by its top corners, and ease it out of its connector.   6. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
  • Page 36 1 release tab 2 card retainer   10. Reconnect the data cable to each installed hard drive.   11. Reconnect the hard drive power cable to each installed hard drive.   12. Ensure that all connectors are properly cabled and firmly seated.  ...
  • Page 37: Removing A Pci Express Graphics Card From A Dual Configuration

    This section regards dual configurations of PCI Express graphics cards only. For removal of any other types of PCI or PCI Express cards, see Removing an Expansion Card. NOTE: To upgrade to or downgrade from a dual-graphics configuration, you will need additional parts that can be ordered from Dell. See Contacting Dell.   1. Follow the procedures in Before You Begin.
  • Page 38   6. Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall. 1 release tab 2 card retainer   7. Remove the card: a.  If necessary, disconnect any cables connected to the card. b.
  • Page 39 1 bracket inside of slot 2 bracket caught outside of slot 3 fully seated card 4 not fully seated card NOTICE: Do not route card cables behind the cards. Cables routed behind the cards could cause damage to the equipment.  ...
  • Page 40: Installing Pci Express Graphics Cards In A Dual Configuration

    Instead, an additional PCI Express x16 slot is available for the second card in the dual-graphics configuration. If you are upgrading from or downgrading to a single graphics to a dual-graphics configuration, you will need additional parts. Contact Dell to obtain optional upgrade or downgrade parts...
  • Page 41 1 card retention device 2 tab   3. Press the tabs on either end of the card retention device and lift to remove it from the computer.   4. Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall. 1 release tab 2 card retainer  ...
  • Page 42 2 securing tab 3 PCI Express x16 card slot NOTICE: Ensure that you release the securing tab to seat the card. If the card is not installed correctly, you may damage the system board.   9. Gently pull the securing tab (if present) and place the card in the connector. Press down firmly and ensure that the card is fully seated in the slot.  ...
  • Page 43: Removing The Optional Graphics Riser Card

    Cover), reconnect the computer and devices to electrical outlets, and then turn them on.  Removing the Optional Graphics Riser Card NOTE: To upgrade to or downgrade from a dual-graphics configuration (with the graphics riser card), you will need additional parts that can be ordered from Dell. See Contacting Dell.  ...
  • Page 44: Replacing The Optional Graphics Riser Card

     Replacing the Optional Graphics Riser Card NOTE: To upgrade to or downgrade from a dual-graphics configuration (with the graphics riser card), you will need additional parts that can be ordered from Dell. See Contacting Dell. Follow the steps for graphics riser card removal in reverse order.
  • Page 45: Copying Cds And Dvds

    CD-RW/DVD combo drives cannot write to DVD media. If you have a CD-RW/DVD combo drive and you experience recording problems, check for available software patches on the Sonic support website at www.sonic.com. The DVD-writable drives installed in Dell™ computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL media.
  • Page 46: Helpful Tips

    DVD+RW DVD-RW DVD+R DL DVD-R DL Maybe No DVD-RAM Maybe No   Helpful Tips  Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project.  Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.  You cannot create audio DVDs with Sonic DigitalMedia.
  • Page 47: Cleaning Your Computer

    Back to Contents Page   Cleaning Your Computer Dell Precision™ Workstation 690 User's Guide   Computer, Keyboard, and Monitor   Mouse   Floppy Drive   CDs and DVDs   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 48: Cds And Dvds

    Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation.  CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed-air product. Never touch the lens in the drive.
  • Page 49: Removing The Processor

    Back to Contents Page   Processor Dell Precision™ Workstation 690 User's Guide   Removing the Processor   Installing the Processor   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  • Page 50 2 captive screw housing (4) NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat-sink assembly. If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you install your new processor.
  • Page 51: Installing The Processor

      12. Replace the computer cover (see Replacing the Computer Cover).  Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.  ...
  • Page 52 1 processor cover 2 processor 3 socket 4 release lever   7. Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket.   8. Align the pin-1 corners of the processor and socket. 1 tab 5 front alignment notch 2 processor socket...
  • Page 53 If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you replace the processor. If you installed a processor replacement kit from Dell, return the original heat-sink assembly and processor to Dell in the same package in which your replacement kit was sent.
  • Page 54: General Drive Installation Guidelines

    Back to Contents Page   Drives Dell Precision™ Workstation 690 User's Guide   Hard Drive   Drive Panels   Floppy Drive   Media Card Reader   CD/DVD Drive Your computer supports:  Up to four SAS (serial-attached SCSI) hard drives and one serial ATA (SATA) hard drive, or five SATA hard drives  Up to four CD/DVD drives (if no floppy drive, Media Card Reader, or hard drive is installed in a 5.25-inch bay)
  • Page 55: Removing A Hard Drive (Hard Drive Bays 1-4)

    If one SATA drive and any SAS drives are installed, the SATA drive must be the boot drive and should be installed in a 5.25-inch drive bay. NOTICE: It is recommended that you only use SAS cables purchased from Dell. Cables purchased elsewhere are not guaranteed to work with Dell computers.
  • Page 56   1. If you are replacing a hard drive that contains data that you want to keep, back up your files before you begin this procedure.   2. Follow the procedures in Before You Begin.   CAUTION: Your computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it;...
  • Page 57: Installing A Hard Drive (Hard Drive Bays 1-4)

      7. Press the blue tabs on each side of the hard-drive bracket toward each other and slide the drive up and out of the hard-drive bay. 1 blue tabs (2) 2 hard drive 3 hard-drive bay   8. Ensure that all connectors are properly cabled and firmly seated.  ...
  • Page 58 1 drive 2 hard-drive bracket   4. Follow the procedures in Before You Begin.   CAUTION: Your computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it; this computer requires a two-man lift. Always lift correctly to avoid injury; avoid bending over while lifting. See your Product Information Guide for other important safety information.
  • Page 59 1 power cable 2 data cable 3 HDD connector 1 power cable 2 data cable 3 SAS interposer connector 4 HDD connector   11. Ensure that all connectors are properly cabled and firmly seated.   12. Replace the computer cover (see Replacing the Computer Cover).
  • Page 60: Removing A Fifth Sata Hard Drive (Optional)

    See the documentation for your operating system for instructions.   19. Test the hard drive by running the Dell Diagnostics. See Dell Diagnostics.   20. If the drive you just installed is the primary drive, install your operating system on the hard drive.
  • Page 61: Installing A Fifth Sata Hard Drive (Optional)

    1 sliding-plate lever optional fifth hard drive   NOTE: The optional fifth SATA hard drive can be installed in any of the 5.25-inch drive bays.   7. Press the blue tabs on each side of the hard-drive bracket toward each other and slide the drive up and out of the hard-drive carrier.  ...
  • Page 62   4. Remove the drive panel (see Removing the Drive Panel).   5. If you are installing a new drive, remove the drive-panel insert from a 5.25-inch drive bay (see Removing a Drive-Panel Insert). If you already have a drive installed in the drive bay, remove the optical or hard drive. See the appropriate removal instructions.  ...
  • Page 63: Drive Panels

    NOTE: The optional fifth SATA hard drive can be installed in any of the 5.25-inch drive bays.   9. Connect a power cable to the hard drive.   10. Connect the data cable to the back of the drive and to the connector on the system board. 1 data cable 2 power cable 3 SATA2 connector...
  • Page 64: Removing The Drive Panel

      Removing the Drive Panel   1. Follow the procedures in Before You Begin.   CAUTION: Your computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it; this computer requires a two-man lift. Always lift correctly to avoid injury; avoid bending over while lifting. See your Product Information Guide for other important safety information.
  • Page 65: Replacing A Drive-Panel Insert

    1 drive panel 2 drive-panel insert 3 drive-panel insert release tabs (2) 4 drive-panel insert tab in tab slot 1 drive-panel insert pane 2 drive-panel insert release tabs (2)   3. Slide the drive panel insert tab out from the tab slot  ...
  • Page 66: Replacing The Drive Panel

      Replacing the Drive Panel   1. Follow the procedures in Before You Begin.   CAUTION: Your computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it; this computer requires a two-man lift. Always lift correctly to avoid injury; avoid bending over while lifting. See your Product Information Guide for other important safety information.
  • Page 67   2. Remove the computer cover (see Removing the Computer Cover).   3. Remove the drive panel (see Removing the Drive Panel).   4. Disconnect the power and data cables from the back of the floppy drive.   5. Disconnect the other end of the drive cable from the system board connector labeled "DSKT." To locate system board connectors, see System Board Components.
  • Page 68: Installing A Floppy Drive

    b.  Install a drive panel insert (see Replacing a Drive-Panel Insert).   9. If you are installing another drive in the drive bay, see the appropriate installation instructions.   10. Reinstall the drive panel (see Replacing the Drive Panel).   11.
  • Page 69 1 floppy drive 2 floppy drive carrier   8. Attach the power and data cables to the floppy drive.   9. Connect the other end of the data cable to the system board connector labeled "DSKT." To locate the system board connector, see System Board Components.
  • Page 70: Removing A Media Card Reader

    14. Enter system setup and select the appropriate Diskette Drive option (see System Setup).   15. Verify that your computer works correctly by running the Dell Diagnostics. See Dell Diagnostics.  Media Card Reader   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 71: Installing A Media Card Reader

    1 Media Card Reader 2 floppy drive/Media Card Reader carrier   7. Press down the release lever on the side of the drive carrier and pull the Media Card Reader out.   8. If you are not installing another drive in the drive bay: a.
  • Page 72 1 Media Card Reader 2 screws (4)   7. If an empty 3.5-inch drive carrier is installed in the drive bay, slide the Media Card Reader into the drive carrier until it clicks into place. Otherwise: a.  Slide the Media Card Reader into the 3.5-inch drive carrier until it clicks into place. b.
  • Page 73: Removing A Cd/Dvd Drive

    See the documentation that came with the drive for instructions on installing any software required for drive operation.   14. Enter system setup and select the appropriate USB for FlexBay option (see System Setup).   15. Verify that your computer works correctly by running the Dell Diagnostics. See Dell Diagnostics.  CD/DVD Drive   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 74   4. Disconnect the power and data cables from the back of the drive.   5. If you are uninstalling your only IDE CD/DVD drive and will not replace it at this time, disconnect the data cable from the system board and set it aside. If you are uninstalling a SATA optical drive and not replacing it, disconnect the SATA data cable from the system board.
  • Page 75: Installing A Cd/Dvd Drive

    NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.   11. Connect the computer and devices to electrical outlets, and turn them on.   Installing a CD/DVD Drive  ...
  • Page 76 See the documentation that came with the drive for instructions on installing any software required for drive operation.   15. Enter system setup (see System Setup) and select the appropriate Drive option.   16. Verify that your computer works correctly by running the Dell Diagnostics. See Dell Diagnostics. Back to Contents Page  ...
  • Page 77: Fcc Notice (U.s. Only)

    2. This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 78: Information About Your Computer

    This document may be optional and may not ship with your  How to remove and install parts computer.  How to open my computer cover   NOTE: This document is available as a PDF at support.dell.com.  Warranty information   Dell™ Product Information Guide  Terms and Conditions (U.S. only)  Safety instructions  Regulatory information  Ergonomics information...
  • Page 79 DSS utility prior to installing any   drivers. DSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software  ...
  • Page 80: Specifications

    The color of your CD varies based on the operating system you ordered.  How to use Linux   Dell Supported Linux Sites  E-mail discussions with users of Dell Precision™ products and the Linux  operating system  Linux.dell.com  Additional information regarding Linux and my Dell Precision computer  Lists.us.dell.com/mailman/listinfo/linux-precision  Specifications   Microprocessor Microprocessor type Dual-Core Intel® Xeon® Processor 5xxx series Internal cache 4 MB...
  • Page 81 Type PCIe x16 (up to 150 W supported)   Audio Type Sigmatel STAC9200 High Defintion Audio CODEC and Azalia/ High Definition digital controller Stereo conversion 24-bit analog-to-digital; 24-bit digital-to-analog   Controllers Hard drive integrated SAS, with RAID 0/1 integrated SATA optional PCI Express SAS, with RAID  ...
  • Page 82 Audio two front-panel connectors for microphone and headphones; two back-panel connectors for line-in and line-out/ headphones System board connectors: IDE drive 40-pin connector Floppy drive 34-pin connector SAS/ SATA four 7-pin connectors SATA three 7-pin connectors   Key Combinations <F2> starts embedded system setup (during start-up only) <F12>...
  • Page 83 CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it; this computer requires a two-man lift. Always lift correctly to avoid injury; avoid bending over while lifting. See your Product Information Guide for other important safety information.
  • Page 84: Getting Help

    Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
  • Page 85: Problems With Your Order

     Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact numbers for your region (in Contacting Dell).
  • Page 86: Before You Call

    NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If  you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 87 International Access Code: Home/Small Business Customer Care 0820 240 530 14 Preferred Accounts/Corporate Customer Care 0820 240 530 16 Country Code: 43 Support for XPS 0820 240 530 81 City Code: 1 Home/Small Business Support for all other Dell computers 0820 240 530 17 Preferred Accounts/Corporate Support 0820 240 530 17 Switchboard 0820 240 530 00 Website: www.dell.com.bs   Bahamas E-mail: la-techsupport@dell.com...
  • Page 88 Customer Care (Penang, Malaysia) 604 633 4888 Country Code: 673 Transaction Sales (Penang, Malaysia) 604 633 4955 Online Order Status: www.dell.ca/ostatus   AutoTech (automated Hardware and Warranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med./large business, government) toll-free: 1-800-326-9463 Customer Service (printers, projectors, televisions, handhelds, digital jukebox, toll-free: 1-800-847-4096...
  • Page 89 Technical Support for all other Dell computers 7023 0182 Denmark (Copenhagen) Customer Care (Relational) 7023 0184 International Access Code: Home/Small Business Customer Care 3287 5505 Switchboard (Relational) 3287 1200 Country Code: 45 Switchboard Fax (Relational) 3287 1201 Switchboard (Home/Small Business) 3287 5000 Switchboard Fax (Home/Small Business) 3287 5001...
  • Page 90 Guyana General Support toll-free: 1-877-270-4609 Website: support.ap.dell.com    Technical Support E-mail: HK_support@Dell.com    Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell Precision) 2969 3191 Hong Kong Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and  2969 3196 International Access Code: PowerVault™) Customer Care 3416 0910 Country Code: 852 Large Corporate Accounts 3416 0907...
  • Page 91 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435 Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free:0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894 Japan (Kawasaki) Technical Support (PDAs, projectors, printers, routers) toll-free: 0120-981-690...
  • Page 92 E-mail: la-techsupport@dell.com   Netherlands Antilles General Support 001-800-882-1519 Website: support.euro.dell.com   Technical Support for XPS 020 674 45 94 Technical Support for all other Dell computers 020 674 45 00 Technical Support Fax 020 674 47 66 Netherlands (Amsterdam) Home/Small Business Customer Care 020 674 42 00 International Access Code: Relational Customer Care 020 674 4325...
  • Page 93    E-mail: Tech_support_central_Europe@dell.com    Switzerland (Geneva) Technical Support for XPS 0848 33 88 57 Technical Support (Home and Small Business) for all other Dell products 0844 811 411 International Access Code: Technical Support (Corporate) 0844 822 844 Country Code: 41 Customer Care (Home and Small Business) 0848 802 202...
  • Page 94 E-mail: la-techsupport@dell.com   General Support toll-free: 000-413-598-2521 Automated Order-Status Service toll-free: 1-800-433-9014 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 toll-free: 1-877-459-7298 Hardware and Warranty Support (Dell TV, Printers, and Projectors) for Relationship customers   Americas Consumer XPS Support toll-free: 1-800-232-8544 Consumer (Home and Home Office)  Support for all other Dell products toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133...
  • Page 95 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired (1-877-335-5889) E-mail: la-techsupport@dell.com   U.S. Virgin Islands General Support 1-877-702-4288 Website: www.dell.com/ve   Venezuela E-mail: la-techsupport@dell.com...
  • Page 96 Back to Contents Page   Glossary Dell Precision™ Workstation 690 User's Guide A B C D E F G H I K L M N O P R S T U V W X Z Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.
  • Page 97 L2 cache — Secondary cache which can either be external to the processor or incorporated into the processor architecture. carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport. CD — compact disc — An optical form of storage media, typically used for audio and software programs. CD drive —...
  • Page 98 ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance.  Express Service Code service may not be available in some countries.
  • Page 99  H hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. help file — A file that contains descriptive or instructional information about a product. Some help files are associated with a particular program, such as Help in Microsoft Word.
  • Page 100 — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. monitor — The high-resolution TV-like device that displays computer output.
  • Page 101 — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 102 off your computer before completing a shutdown. smart card — A card that is embedded with a processor and a memory chip. Smart cards can be used to authenticate a user on computers equipped for smart cards. software — Anything that can be stored electronically, such as computer files or programs. S/PDIF —...
  • Page 103 video resolution — See resolution. virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts. A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk.
  • Page 104: I/O-Panel Components

    Back to Contents Page   I/O Panel Dell Precision™ Workstation 690 User's Guide   I/O-Panel Components   Removing the I/O Panel   Replacing the I/O Panel   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.  ...
  • Page 105: Replacing The I/O Panel

      4. If a graphics riser card is installed, remove it: a.  Remove its four screws. b.  Disconnect its power cable. c.  Move it slightly up and to the right at an angle to free it from the card fan and the memory-riser support structure. d.
  • Page 106: Fully Buffered Dimm (Fbd) Memory Overview

    Your computer supports fully-buffered ECC DDR2 memory only. For more information on the type of memory supported by your computer, see Specifications. NOTICE: Before you install new memory modules, download the most recent BIOS for your computer from the Dell Support website at support.dell.com.
  • Page 107 1 fully buffered DIMM 2 fully buffered DIMM with full-length heat spreaders 3 information label  Memory Installation (Without Memory Riser Cards) Fully buffered DDR2 memory modules can also be installed in pairs of two; in this case, the computer will continue to operate, but with a slight reduction in performance.
  • Page 108 1 memory shroud 2 thumbscrews (2) 3 memory fan   3. Loosen the captive thumbscrews that secure the memory shroud and lift it away from the computer. 1 memory fan 2 memory fan support structure   4. Note the position of the memory fan, then lift the memory fan free from the fan support structure and set it aside.  ...
  • Page 109   14. When the Memory Info total is correct, press <Esc> to exit system setup.   15. Run the Dell Diagnostics to verify that the memory modules are operating properly. See Dell Diagnostics.
  • Page 110: Removing Memory Without Memory Riser Cards

     Removing Memory Without Memory Riser Cards   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 111: Memory Installation (With Optional Memory Riser Cards)

      5. Press out the securing clip at each end of the memory module connector.   6. Grasp the module and pull up. If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.  ...
  • Page 112: Installing Memory (With Optional Memory Riser Cards)

    in sets of four with one of the four on each riser card. Install memory modules in order of their labels on the system board; matched sets of four should be installed first into DIMM_1 on each board and then DIMM_2 on each board, and so on.
  • Page 113 1 power connectors (4) 2 memory connectors (4) 3 securing clips (2)   4. Disconnect the power cable from memory riser card 1 and 2.   5. Grasp the memory riser card 1 at each corner and lift memory riser card 1 and attached card 2 from the DIMM_1 and DIMM_2 slots on the system board. If a card is difficult to remove, gently ease it back and forth to remove it from the connector.
  • Page 114 If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.   11. Ensure that memory riser card 3 is above system-board connector DIMM_3 and memory riser card 4 is above system-board connector DIMM_4. Align the notch on the bottom of each riser card with the crossbar in each system-board connector.
  • Page 115: Removing Memory (With Optional Memory Riser Cards)

      22. When the Installed Memory total is correct, press <Esc> to exit system setup.   23. Run the Dell Diagnostics to verify that the memory modules are operating properly. See Dell Diagnostics.  Removing Memory (With Optional Memory Riser Cards)  ...
  • Page 116   3. Loosen the captive thumbscrews that secure the memory shroud and lift it away from the computer.   CAUTION: Fully-buffered memory modules may become very hot during normal operation. Ensure that memory modules have had sufficient time to cool before you touch them.  ...
  • Page 117 1 power connectors (4) 2 memory module connectors (4) 3 securing clips (2)   7. Grasp the memory riser card 3 at each corner and lift memory riser card 3 and attached card 4 from the DIMM_3 and DIMM_4 memory module connectors on the system board.
  • Page 118 14. Insert the riser cards into the connectors until both riser cards snap into position. NOTE: If a memory-riser power cable is not plugged in, the system will not boot.   15. Connect the power cables to memory riser cards 1 and 2. NOTICE: The memory shroud holds the (optional) memory risers in place;...
  • Page 119: Removing The Power Supply

    Back to Contents Page   Power Supply Dell Precision™ Workstation 690 User's Guide   Removing the Power Supply   Replacing the Power Supply   CAUTION: Before performing any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  • Page 120: Replacing The Power Supply

      11. Gather the power supply bundles that stem from the power supply, for easy removal. 1 power supply screws (4)   12. Slide the power supply towards the front of the computer to free it from the securing tabs on the computer chassis.  ...
  • Page 121: Removing The Computer Cover

    Back to Contents Page   Removing the Computer Cover Dell Precision™ Workstation 690 User's Guide   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 122 6. Locate the three hinge tabs on the edge of the computer.   7. Grip the sides of the computer cover and pivot the cover up, using the hinges as leverage points.   8. Release the cover from the hinge tabs and set it aside in a secure location. NOTICE: The computer cooling system cannot function properly while the computer cover is not installed.
  • Page 123: Replacing The Computer Cover

    Back to Contents Page   Replacing the Computer Cover Dell Precision™ Workstation 690 User's Guide   CAUTION: Your computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it; this computer requires a two-man lift. Always lift correctly to avoid injury; avoid bending over while lifting. See your Product Information Guide for other important safety information.
  • Page 124 ALERT! Cover was previously removed. NOTE: If the chassis intrusion switch is not detected or the cover is open the system will run all fans at maximum speed to prevent overheating.   6. Reset the chassis intrusion detector by changing Intrusion Alert to Enabled or Enabled-Silent. See Resetting the Chassis Intrusion Detector.
  • Page 125 Back to Contents Page   Installing the Speaker (Optional) Dell Precision™ Workstation 690 User's Guide   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  • Page 126 1 speaker (optional) 2 latch release tab 3 speaker slots with tabs (3) 4 speaker cable 5 speaker connector on system board   5. Replace the computer cover (see Replacing the Computer Cover). Back to Contents Page  ...
  • Page 127: Attaching The Computer Stand

    Back to Contents Page   Computer Stand Dell Precision™ Workstation 690 User's Guide   Attaching the Computer Stand   Removing the Computer Stand   CAUTION: Your computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it;...
  • Page 128: Removing The Computer Stand

      7. Slide the rear of the stand into the rear foot of the computer, and ensure that the alignment guide slides into place.   8. Center the front bar of the stand in the corresponding notch in the front foot of the computer.  ...
  • Page 129: Removing The Chassis Intrusion Switch

    Back to Contents Page   Chassis Intrusion Switch Dell Precision™ Workstation 690 User's Guide   Removing the Chassis Intrusion Switch   Replacing the Chassis Intrusion Switch   Resetting the Chassis Intrusion Detector The intrusion switch must be installed and the cover closed for the system to operate properly. If the switch is not detected, or if the cover is open, the system will run all fans at maximum speed to prevent overheating.
  • Page 130: Resetting The Chassis Intrusion Detector

      1. Turn on (or restart) your computer.   2. When the blue DELL™ logo appears, press <F2> immediately.  If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again (see Turning Off Your Computer).
  • Page 131: Removing The System Board

    Back to Contents Page   System Board Dell Precision™ Workstation 690 User's Guide   Removing the System Board   Replacing the System Board   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  • Page 132 1 screws (4) 2 graphics riser card   6. If you do not have memory risers installed, lift to remove the memory fan from the fan support structure.   7. Remove the fan support structure or memory-riser support structure: a.  Remove the four screws that attach it to the system board. b.
  • Page 133: Replacing The System Board

    1 screws (2) 2 processor and card fan case   11. Remove any components that restrict access to the system board.   12. Disconnect all cables from the system board.   13. Before you remove the existing system board assembly, visually compare the replacement system board to the existing system board to ensure that you have the correct part.
  • Page 134 b.  Remove any installed heat-sink assemblies and processors from the existing system board and transfer them to the replacement system board. Removing the Processor for more information.   2. Set the jumpers on the replacement system board so that they are identical to the ones on the existing board (see System Board Components.) NOTE:...
  • Page 135 U.S Environmental Protection Agency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 136: Diagnostic Light Codes Before Post

    If the power light is off, ensure that the computer is connected to a working electrical outlet and then press the power button. If the problem is still not resolved, contact Dell for technical assistance (see Contacting Dell).
  • Page 137: Diagnostic Light Codes During Post

    See Cards. 2.  If the problem still exists, install a graphics card that you know works and restart the computer. 3.  If the problem persists or the computer has integrated graphics, contact Dell (see Contacting Dell). A possible floppy or hard drive failure has Reseat all power and data cables and restart the computer.
  • Page 138: Beep Codes

    If your computer beeps during start-up:   1. Write down the beep code on the Diagnostics Checklist.   2. Run the Dell Diagnostics to identify a more serious cause (see Dell Diagnostics).   3. Contact Dell for technical assistance (see Contacting Dell).
  • Page 139: Error Messages

    Alert! Air Temperature Sensor Not Detected. — Ensure that all cables are securely fastened to the I/O panel and to the system board and reboot your computer. If this does not resolve the problem, contact Dell. (See "Contacting Dell" on page 259.)  ...
  • Page 140  Ensure that nothing is blocking the airflow vents and that all the fans are properly installed and operating correctly. Also, ensure that the processor heat-sink assembly is properly installed.   Alert! Previous Reboot Was Due to Voltage Regulator Failure  —  Contact Dell for assistance. See Contacting Dell.   Alert! System Battery Voltage is Low  —...
  • Page 141 If the message continues to appear after you ensure that the information in system setup is correct, see your operating system documentation for reinstallation information.   No timer tick interrupt  —   Run the Dell Diagnostics. See Dell Diagnostics.  ...
  • Page 142 Diagnostics.   WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the IDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell  —  If no replacement drive is immediately available and the drive is not the only bootable drive, enter system setup and change the appropriate...
  • Page 143: When To Use The Dell Diagnostics

      2. When the DELL™ logo appears, press <F12> immediately.  NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities CD (see Starting the Dell Diagnostics From the Drivers and Utilities CD). If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. shut down your...
  • Page 144: Dell Diagnostics Main Menu

    Dell). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.   3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
  • Page 145: Identifying Drivers

      Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install  drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities CD is optional and may not ship with all computers.
  • Page 146: Restoring Your Operating System

    See the Windows Help and Support Center for information on using System Restore. NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the  Windows Classic view.   Creating a Restore Point  ...
  • Page 147: Using Dell Pc Restore By Symantec

    NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC Restore only if System Restore did not resolve your operating system problem.
  • Page 148: Removing Dell Pc Restore

    Restore, you will not be able to use it to restore your computer's operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard-drive space.
  • Page 149: Reinstalling Windows Xp

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 150: Solving Problems

     If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see Battery). If the battery still does not work properly, contact Dell (see Contacting Dell).
  • Page 151: Card Fan Problems

    3.  Close the computer cover (see Replacing the Computer Cover), reconnect the computer and devices to electrical outlets, and then turn them on. 4.  Run the Dell Diagnostics. See Dell Diagnostics.   Test the cards  —  ...
  • Page 152: E-Mail, Modem, And Internet Problems

      Check for Software and Hardware Conflicts —  See Software and Hardware Incompatibilities.   Run the Dell Diagnostics  —  See Dell Diagnostics.   CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.
  • Page 153: Ieee 1394 Device Problems

    You can do so by touching an unpainted metal surface on the computer. NOTE: The front IEEE 1394 connector is optional and only available if you purchased an IEEE 1394 card. To order a card, contact Dell (see Contacting Dell).
  • Page 154: Keyboard Problems

     Keyboard Problems   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   Check the keyboard cable  —    Ensure that the keyboard cable is firmly connected to the computer.  Shut down (see Turning Off Your Computer) your computer, reconnect the keyboard cable as shown in the Quick Reference Guide for your computer, and then restart the computer.
  • Page 155: Media Card Reader Problems

    Use a virus-scanning program to check the hard drive, floppy disks, or CDs   Save and close any open files or programs and shut down your computer through the Start menu   Run the Dell Diagnostics  —  If all tests run successfully, the error condition is related to a software problem. See Dell Diagnostics.
  • Page 156: Memory Problems

     Save and close any open files and exit any open programs you are not using to see if that resolves the problem.  See the software documentation for minimum memory requirements. If necessary, install additional memory. See Memory.  Reseat the memory modules to ensure that your computer is successfully communicating with the memory. See Memory.  Run the Dell Diagnostics. See Dell Diagnostics.
  • Page 157: Network Problems

    Reinstall the mouse driver — Restoring Your Operating System.   Check for Software and Hardware Conflicts  — Software and Hardware Incompatibilities.  Network Problems Fill out the Diagnostics Checklist as you complete these checks.   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.  ...
  • Page 158: Printer Problems

     See the device's documentation for the recommended settings. Then enter system setup (see System Setup) and go to the Integrated Devices option settings. Ensure that the Serial Port setting or the Parallel Port setting matches the recommended settings.   Check the Diagnostic Lights   —  See Dell Diagnostics.
  • Page 159: Sound And Speaker Problems

    On (if using the integrated audio solution) or Off (if using an expansion card solution). Exit system setup and restart your computer.   Check the Diagnostic Lights   —  See Dell Diagnostics.   Check for Software and Hardware Conflicts —...
  • Page 160: Video And Monitor Problems

    Test the monitor  —  Connect a properly working monitor to the computer, and try using the monitor. If the new monitor works, the original monitor is faulty.   Check the Diagnostic Lights   —  See Dell Diagnostics.   Check the card setting  —  Enter system setup (see System Setup) and ensure that Primary Video under the Video option is set correctly.
  • Page 161 Back to Contents Page  ...
  • Page 162: Transferring Information To A New Computer

    Back to Contents Page   Features of Microsoft® Windows® XP Dell Precision™ Workstation 690 User's Guide   Transferring Information to a New Computer   Creating and Arranging Shortcuts   Switching to Microsoft® Windows® Classic View   Desktop Cleanup Wizard   Choosing a Wallpaper   Internet Connection Firewall   Choosing a Screen Saver   Setting Up a Home and Office Network   Choosing a Desktop Theme...
  • Page 163: Running The Files And Settings Transfer Wizard Without The Operating System Cd

    After the information has been copied, the Completing the Collection Phase screen appears.   8. Click Finish. To transfer data to the new computer:   1. On the Now go to your old computer screen on the new computer, click Next.  ...
  • Page 164: Start Menu

    3. Click Finished and restart the new computer. NOTE: For more information about this procedure, search dell.support.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer using the Microsoft® Windows® XP Operating System CD?).
  • Page 165: Choosing A Screen Saver

     Center to place a single copy of an image in the center of the screen  Stretch to place a single copy of an image to fit the size of the screen   5. Click OK to accept the settings and close the Display Properties window.  Choosing a Screen Saver  ...
  • Page 166: Desktop Cleanup Wizard

     Desktop Cleanup Wizard Your computer is set up to use the Desktop Cleanup Wizard to move programs that are not frequently used to a designated folder 7 days after you first start your computer and every 60 days after that. The appearance of the Start menu changes as programs are moved. To turn off the Desktop Cleanup Wizard, perform the following steps.
  • Page 167: Network Setup Wizard

    1 network devices 2 network cables 3 network adapter connector on computer 4 network adapter connector   Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.

Table of Contents