About this Manual Thank You for Choosing a Q-See This manual is written for the Q-See’s QN6401X EasyView wireless IP camera. Product! This manual was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions All of our products are backed by a conditional service warranty covering all may have been added since that time and on-screen displays may change.
2. INTRODUCTION For your safety 3. INSTALLING EVIEW APP To prevent damage to your Q-See product or injury to yourself or to others, read 3.1 Installing eView for Android and understand the following safety precautions in their entirety before installing 3.2 Installing eView for Apple...
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The QN6401X EasyView camera is designed to let you connect with what is important in your life. Whether you’re checking in on your pets from work, family instructions, may cause harmful interference to radio communications.
Selecting Allow automatic updating will ensure that you are always using Q-See’s eView mobile app is available for free on either the App Store or Google the latest version of eView. Play for Apple and Android devices, respectively. All of the apps offer the same functionality with the tablet version having a slightly different user interface to take advantage of the larger screens.
The process is identical whether you’re on an Android or Apple phone. It is identi- cal on the tablets, but the location of certain features differs. The phones will be Enter “Q-See eView” into the shown first. search field.
You are responsible for remembering and safekeeping your user name and pass- word. Q-See does not maintain a database of passwords and for security reasons, we cannot reset or reveal your user name, email address or password.
can also vary by model. Use your mobile device’s connection indicator (Picture 4. CAMERA SETUP 4-1) to determine the strength of the signal in the area you want to place the camera. It is not recommended that you place the camera in an area where signal Your EasyView camera is designed to be shared over the Internet, allowing you - strength is low.
PICTURE 4-4 PICTURE 4-8 STEP 6. Name your Camera. Once STEP 3. Launch the eView app on Reset Model: QN6401X your mobile device reads the QR your mobile device. Log into 5V--- 2A Power the app. This will take you to the...
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Step 7. Tap Next to continue to the Camera Status window. You must make sure that there are no cables connected to the EasyView other than the power Reset Model: QN6401X 5V--- 2A cable and that the green Status Power light below the red Power light is...
After you connect the with Internet access to complete the registration and setup process. Reset Network cable, the LEDs above Model: QN6401X Network 5V--- 2A the network port will light up. Power Instructions on adding a camera to your...
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Once the camera’s ID is captured, click on Next in the upper right. If the camera is STEP 3. Launch the eView app on unable to capture the camera ID, enter it manually into the ID area at the bottom your mobile device.
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STEP 8. Click Submit when the STEP 10. Choose your WiFi network. Status icon turns green. Once Select your preferred network from the WiFi List. If you own more than the camera has connected suc- cessfully, you will get a pop-up one network, be sure to use the con- Success message and then return nection that is stronger in the area...
∙ eView is advertising supported to keep it free. Ads will appear at the bottom of the screen. Products and services are not endorsed by Q-See. RECORDING VIDEO AND IMAGES If a micro SD card (shown life-sized in...
Unlike video, the camera does not need to have a micro SD card in order to cap- IMPORTANT! A camera can only be registered to one owner at a time. ture still images. If you have turned on the Motion Detection feature, the camera If you plan on giving your camera to someone else, you MUST remove will send a still image of the event to eView’s Cloud Servers where they are saved it from your account or it cannot be re-registered to a new account.
LIVE VIEW Sharing Sharing your camera with others is the heart of the EasyView. Click on the Share This is the window you will use the most. You can watch, record and communicate icon to open the Share Camera window. Enter the eView account user name that through this window.
5.3 EVIEW ON A TABLET REPLAY This area lets you play back video that is recorded on a Micro SD card inserted This set of instructions will cover how to use eView on a tablet computer. Your into the camera. If you have not put a card into your camera, attempting to use tablet does not have to have 3G/4G capability, but it must be able to connect to this feature will result in a message stating that an error has occurred.
LIVE VIEWING camera to access it. Use the motion events as a guide to your search, but be aware that while the event images are saved for 30 days, the largest size SD card Simply tap on a camera from the list on the left in either the My Cameras or Shared tab and then tap the Play button in the center of the View window.
6. USING A COMPUTER Camera Configuration This window is where you configured your WiFi connection. It is here where You may also set up and use your EasyView camera with a computer if needed. you can rename your camera, take your This process requires either a Macintosh running OSX 10.6 through 10.8 or A camera offline, switch to another WiFi PC running Windows XP, Windows Vista, Windows 7 or 8.
6.2 ADDING CAMERAS Please read the passage entitled “About Passwords” in Section 3.3 earlier in this manual for important considerations regarding password security, including Once you have logged into your account and installed the needed software, you not sharing your login information to share your camera. may add cameras for viewing.
6.3 SETTING UP WIFI 6.4 USING YOUR CAMERA To enable your camera to connect to your network without the use of the Ethernet With the exception of the direct links to share with social media (those are on your cable, you will need to give it access to your router’s WiFi signal. computer, after all), the functions available on the mobile eView apps are repeated on the web application.
Live View Window 7. TROUBLESHOOTING & FAQ Many wireless connection issues are caused by distance. It is impossible to actu- ally see the communication taking place between two wireless devices. Where one can simply check a telephone cord to see if there’s a break, with wireless, you have to rely on the devices themselves to tell you how strong their connection is.
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(Make sure they get this manual too so they can get the most out of The app will time out of the camera addition process after 30 minutes. Simply it - it’s also available online at Q-See.com/support). The most important thing to restart the process.