Trouble Shooting Checklist; Error Codes - Rinnai Avenger 25 Operation Manual

TROUBLE SHOOTING CHECKLIST

Use the following chart to help determine whether a service call is required, however if you are unsure
about the way your heater is operating, contact Rinnai or your local agent.
Fault
Condition
Probable
Cause
Not plugged in or turned off.
Mains power failure.
(Initial Install) Air in gas pipe.
Air in hose
Room too large
Dust on air filters
Louvre obstructed
Air filter blocked
Gas escape
Gas supply turned off.
Lock set.
On Timer is set.
Flat batteries.

ERROR CODES

Your heater is also fitted with self diagnostic electronics that monitor the appliance during start-up and
operation. Should a fault occur the heater will shut down and the cause fault will be indicated by a pair
of flashing digits in the Digital display
indicator will also flash Red. Refer to the table below for probable cause and the suggested
12
remedy
Code Probable Cause
00 Mains power failure during operation
03 Tilt switch activated
10 Oxygen shortage
11 Ignition failure
12 Incomplete combustion
13 Combustion control faulty
14 Filter Blockage / Overheat
16 Room overheat
18 Temperature sensor faulty
31 Room temperature sensor faulty
32 Overheat temperature sensor faulty
33 Overheat temperature sensor faulty
34 Overheat temperature sensor faulty
62 Faulty fan motor
70 ON/OFF switch faulty
71 Solenoids faulty
72 Flame detection circuit fault
73 Communication error
Rinnai Australia
CARE AND MAINTENANCE
or
17 31
Press the ON/OFF button
Ensure appliance is level & upright. Service call if repeated.
Clean filters. Ventilate room. Service call if repeated.
Check gas supply is turned on, turn the heater OFF and then
ON again. If the heater fails to ignite after 4 attempts a
Service call will be required.
As above.
Service call.
Clean filters. If error continues a service call will be required.
Lower room temp to below 40°C.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Press the ON/OFF button
call if repeated.
Plug in power cord and turn power on.
Re-ignition, when power restored, page 9.
Installer to purge air from gas supply.
Repeat Ignition procedure page 9.
Check with retailer.
Clean the air filters (Weekly).
Remove obstruction
Clean the air filters (Weekly).
Isolate gas supply, call Rinnai service.
Turn gas supply on at the meter or cylinder.
Cancel Lock as described on page 15.
Cancel timer by using the override page 13.
Replace remote control battery.
depending on the model and the On/Combustion
Suggested Remedy
2
17
Possible Remedy
twice to reset heater.
twice to reset heater. Service
Operation Manual