E Sign Appears; When An Error Occurs; Troubleshooting - Casio TK-950 User Manual

Troubleshooting

This section describes what to do when you have problems with operation.

When an error occurs

Errors are indicated by an error codes. When this happens, you can usually find out what the problem is
as illustrated below.
Press and check the appropriate section of this manual for the operation you want to perform.
Error
Message
code
Wrong mode
E001
Wrong operator
E003
Error INIT/FC
E004
Please sign on
E008
Close the drawer
E010
Close the drawer
E011
Change back to REG
E016
mode
Enter CHK/TBL number
E017
Enter Table number
E018
Enter number of
E019
customers
No DEPT Link
E021
Enter condiment/
E026
preparation PLU
In the tender opera-
E029
tion
Press ST key
E031
Enter tendered amount
E033
Change amount exceeds
E035
limit
Remove money from the
E036
drawer
Digit or amount
E037
limitation over
Perform money declara-
E038
tion
Issue guest receipt
E040
REG buffer full
E046
CHECK memory full
E049
DETAIL memory full
E050
CHK/TBL No. is occu-
E051
pied
CHK/TBL No. is not
E053
opened
Negative balance
E075
cannot be finalized
100
E
Meaning
Mode switch position changed before finalization.
The signed on clerk differs from the clerk performed
the tracking check registration.
Initialization or unit lock clear operation in progress.
Registration without entering a clerk number.
The drawer is left open longer than the program time
(drawer open alarm).
Attempt to register while the cash drawer is open.
Two consecutive transactions attempted in the refund
mode.
Attempt made to register an item without inputting a
check number.
Attempt made to register an item without inputting a
table number.
Finalize operation attempted without entering the
number of customer.
No department linked PLU is registered.
No condiment/preparation PLU is registered.
Item registration is prohibited, while partial tender.
Finalization of a transaction attempted without
confirming the subtotal.
Finalize operation attempted without entering amount
tender.
Change amount exceeds preset limit.
Contents of the drawer exceed programmed limit.
High amount lock out/low digit lock out error
Read/reset operation without declaring cash in drawer.
This error appears only when this function is activated.
Attempt to register a new transaction without issuing a
guest receipt.
Registration buffer full.
Check tracking index memory full.
Check tracking detail memory full.
Attempt to made use <New Check> to open a new
check using a number that is already used for an
existing check in check tracking memory.
Attempt made to use <Old Check> reopen a new check
using a number that is not used for an existing check in
check tracking memory.
Attempt to finalize a transaction when balance is less
than or equal to zero.
Action
Return the mode switch to its original setting and
finalize the operation.
Input correct check number or assign the proper clerk
number.
Complete operation.
Enter a clerk number.
Close the drawer.
Shut the cash drawer.
Switch to another mode and then back to the RF mode
for the next transaction.
Input a check number.
Input a table number.
Enter the number of customer.
Correct the program.
Register condiment/preparation PLU.
Finalize the transaction.
Press <SUBTOTAL>.
Enter the amount tendered.
Input amount tendered again.
Perform paidout operation.
Enter correct amount.
Perform money declaration.
Issue a guest receipt.
Finalize the transaction.
Finalize and close the check number currently used.
Finalize and close the check number currently used.
Finalize and close the check that is currently under the
number that you want to use or use a different check
number.
Use the correct check number (if you want to reopen a
check that already exists in check tracking memory) or
use <New Check> to open a new check.
Register item(s) until the balance becomes positive
amount.