Summary of Contents
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Z E B R A P E R F O R M A N C E - L I N E XiII -Series User's Guide For the Zebra ™ , 140 ™ , ™ , and 220 ™ Printers...
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Zebra XiII-Series Printer User’s Guide Customer order # 48460L Manufacturer part # 48460LB Rev. 1...
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This copyrighted manual and the label printer described herein are owned by Zebra Technologies Corporation. All rights are reserved. Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506).
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Surface transporta- tion charges for the return of the printer to the customer shall be paid by ZEBRA Technologies within the 48 contiguous states and the Dis- trict of Columbia.
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BE LIABLE FOR LOST PROFITS, LOST DATA, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY ABUSE OR MISAPPLICATION OF THE SOFTWARE OR BY ITS USE IN VIOLATION OF THE U.S. COPYRIGHT LAW OR INTERNATIONAL TREATY. Zebra XiII Printer User’s Guide...
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Page 6: Table Of Contents
Roll Media Loading... 10 Fanfold Media Loading ... 10 Continuous Media Loading ... 11 Cutter Mode Media Loading ... 12 Rewind Mode Media Loading... 12 Rewind Mode Configuration for Printers Without the Zebra XiII Printer User’s Guide Contents Cutter Option ... 12...
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Page 7: Table Of Contents
Adjusting the Upper Media Sensor Position...16 Lower Media Sensor Adjustment ...17 Ribbon Loading ...19 Ribbon Removal...21 Chapter 2 Operation Operating Your Zebra XiII-Series Printer...23 Printer Operating Modes ...24 Tear-Off Mode ...24 Peel-Off Mode ...24 Rewind Mode...24 Cutter Mode ...25 Operator Controls ...25 Power Switch ...25...
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Page 8: Table Of Contents
Media Sensor Position Adjustment ... 62 Chapter 4 Troubleshooting and Diagnostics Printer Diagnostics... 69 Power-On Self Test ... 69 Additional Printer Self Tests ... 69 Cancel Key Self Test ... 70 Pause Key Self Test ... 71 Feed Key Self Test ... 72 Feed Key and Pause Key Self Test...
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Page 9: Table Of Contents
User Self-Maintenance ...100 International Service and Support...100 Zebra Training Programs...101 Operation and Maintenance Courses ...102 Bar Codes at Work...103 Labeling ...103 Printer Interface Technical Information ...105 System Considerations...105 viii National Sales and Service Center Support ...98 Zebra XiII Printer User’s Guide...
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Page 10: Table Of Contents
Cabling Requirements ... 111 ASCII Code Chart... 112 Adjusting Darkness for “In-Spec” Bar Codes ... 113 Too Dark ... 113 Slightly Dark ... 114 Slightly Light... 114 Too Light... 114 “In-Spec” ... 114 Glossary Index Zebra XiII Printer User’s Guide...
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Zebra XiII Printer User’s Guide...
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17. Feed Key Test Sample Printout 18. Communications Diagnostics Test Sample Printout 19. Power Line Cord 20. International Safety Organizations 21. Standard Printer Font Examples 22. Bitmap Smooth Fonts: Point Size Examples 23. Select Examples of Optional Fonts 24. RS-232 Connections 25.
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5. Cleaning Schedule 6. Troubleshooting 7. Eight Dots/mm Printhead 8. Twelve Dots/mm Printhead 9. Optional Printer Fonts Currently Available 10. Zebra® Printer Operation and Maintenance Courses 11. RS-232/RS-422/RS-485 Pinouts 12. Parallel Connector Pinouts 13. ASCII Code Chart Zebra XiII Printer User’s Guide...
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Page 14: Introduction
This manual provides all of the information you will need to operate your printer on a daily basis. To create label formats, refer to the ZPL II Pro- gramming Guide (part # 46469L—if you did not order one with your printer, it is available by sending in the card at the front of this manual).
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Page 15: Print Mechanism Capabilities, Media Transport Mechanism Capabilities, Front Panel Display
Media may be rewound internally onto standard three-inch cores if the Rewind Option is installed. The Rewind Option also allows backing mate- rial to be rewound internally, so that the printer can operate in Peel-Off mode. Front Panel Display The XiII printer features a two-line by 16-character-per-line liquid crystal display screen.
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Page 16: System Requirements, Media And Ribbon Requirements
System Requirements In addition to the XiII printer, you will need the following items to form a complete label preparation system: • Label-, ticket-, or tagstock. • A device, such as a computer, for data entry and output of label formats.
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Page 17: Unpacking, Reporting Damage
Ribbons used in the Zebra XiII printer MUST be as wide as or wider than the media used. Zebra-brand ribbons provide an extremely smooth backing surface which protects the printhead from abrasion by the media. If the rib- bon is narrower than the media, areas of the printhead will be unprotected and will be subject to premature wear.
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Page 18: Storage And Reshipping, Site Requirements
The Zebra XiII-Series printer may be installed on any solid, level surface of sufficient size and strength to accommodate the physical dimensions and weight of the unit. The area enclosure in which the printer will operate must meet the environmental conditions specified. Electrical power must be available and in close proximity to the printer.
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Page 19: Printer Power-up, Voltage Selection, Power Cord
Printer Power-Up Follow the instructions in this section to connect this printer to a source of electrical power and a data source. Voltage Selection The XiII printer auto-adjusts for 90-264 VAC electrical power. No further adjustment is required.
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Page 20: Communications, Loading Media, Introduction To Media Loading
A parallel data communication port is also provided. This port allows data to be sent to the printer at a higher speed than serial communications and still permits printer status information to be sent back to the host via the RS- 232 serial port.
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Page 21: Non-continuous Media, Continuous Media, Black-mark Media
Continuous Media Since continuous media does not contain label start/end indicators, you must tell the printer via software how long each label is. If you are using ZPL or ZPL II, include a Label Length (^LL) instruction in each label for- mat you send to the printer (refer to your ZPL II Programming Guide).
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Page 22: Tear-off Mode Media Loading
Open Lever counterclockwise to the open position and raise the printhead. Second, slide the Media Guide and the Media Supply Guide as far out from the printer frame as possible and flip down the Media Supply Guide. Zebra XiII Printer User’s Guide Getting Started Figure 1.
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Page 23: Roll Media Loading, Fanfold Media Loading
Assembly Position” on page 15. Figure 2. Roll Media Loading Fanfold Media Loading Fanfold media, from outside the printer, feeds through either the bottom or rear access slot. You may also use the Fanfold Supply Bin to hold media inside the printer housing.
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Page 24: Continuous Media Loading
Media Sensor Assembly Position” on page 15. Continuous Media Loading Continuous media mounts inside the printer in the same manner as roll media. For proper printer operation, a label length instruction must be included in the label format sent to the printer.
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Page 25: Cutter Mode Media Loading
Module as shown in Figures 2 and 3. Close the Printhead Open Lever. The printer will automatically feed out and cut one label when the printer is powered on. Turn to “Adjusting the Trans- missive Media Sensor Assembly Position” on page 15...
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Page 26: Rewind Mode For Printers With The Cutter Option
7. Route the media as shown in Figures 1 and 2 and wind it once or twice around either (1) the Rewind Spindle and reinstall the Hook, or (2) a 3” core. 8. Media loading is now complete. See “Adjusting the Transmissive Media Sensor Assembly Position” on page 15. Zebra XiII Printer User’s Guide Getting Started...
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Page 27: Peel-off Mode Media Loading, Removing The Label Backing Material
To remove the backing material from the Backing Rewind Spindle, follow these steps (you don’t need to turn the printer power off for this procedure): 1. Unwind about one yard (one meter) of backing from the Backing Rewind Spindle and cut it off at the spindle.
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Page 28: Adjusting The Transmissive Media Sensor Assembly Position
Adjusting the Transmissive Media Sensor Assembly Position When the XiII printer is powered on, it performs a self test and configures its operating characteristics. Some of these characteristics are determined by the position of the Transmissive Media Sensor. See Figure 4 on page 16.
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Page 29: Adjusting The Upper Media Sensor Position
Adjusting the Upper Media Sensor Position Note: If you own a 140XiII or 170XiII printer and need to move the sensor to the outside half of the maximum media width, or from the outside half to the inside half, contact a service technician to perform this procedure because it will require additional steps which are beyong the scope of this user’s...
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Page 30: Lower Media Sensor Adjustment
2. Position the sensor by sliding it in its slot so that the two brass-colored infrared emitters are centered under the upper sensor. 3. If you are moving the sensor away from the printer’s main frame: Gently pull wires out of the printer frame as required. (Wires should have a little slack.) Call a service technician if there is not enough slack...
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Getting Started in the wires to adjust the sensor to the desired position. If you are mov- ing the sensor toward the printer’s main frame and a large loop of wire develops, call a service technician to properly adjust the wires.
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Page 32: Ribbon Loading
For Direct Thermal Print Mode, ribbon is not used and should not be loaded in the printer. 1. Align the segments of the Ribbon Supply Spindle. Zebra XiII Printer User’s Guide Getting Started...
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7. Place the ribbon/leader under the long leg of the hook and wind the rib- bon onto the Ribbon Take-Up Spindle for several turns in a counter- clockwise direction. 8. Close the Printhead by moving the lever clockwise to the “closed” posi- tion. Getting Started Zebra XiII Printer User’s Guide...
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Page 34: Ribbon Removal
3. Grasp the used ribbon and remove it from the Ribbon Take-Up Spindle. 4. Remove the empty core from the Ribbon Supply Spindle. 5. Follow the Ribbon Loading procedure on page 19 to load the new rib- bon. Zebra XiII Printer User’s Guide Getting Started Figure 8. Removing Used Ribbon...
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Getting Started Zebra XiII Printer User’s Guide...
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Chapter 2 Operating Your Zebra XiII-Series Printer Now that your printer is ready for operation, how does it work? The Zebra XiII-Series printer is designed to receive instructions from a host computer, such as an IBM-compatible PC. To create a label, you will either need to...
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Page 37: Printer Operating Modes, Tear-off Mode, Peel-off Mode, Rewind Mode
This mode of operation may also be used to print a large quantity of labels. To do this, send a format for printing a batch of labels to the printer. The printing will continue until all labels have been printed.
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Page 38: Cutter Mode, Operator Controls, Power Switch
XiII printer. The operator should become familiar with each of these functions. Power Switch This switch is located on the back of the printer above the Power Cord and Fuse. The Power Switch should be turned off before connecting or discon- necting any cables.
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Page 39: Front Panel Display
Front Panel Display The Front Panel Display communicates operational status and programming modes and parameters. Operation Figure 9. Front Panel Zebra XiII Printer User’s Guide...
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Page 40: Front Panel Keys
• Print mode (direct thermal or thermal transfer) Note: The keys below are used only when configuring the printer. Specific uses of these keys are explained in the Configuration and Calibration section, starting on page 31. Scrolls back to the previous parameter.
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Page 41: Front Panel Lights
Printer has stopped all printing operations. Either the Pause key was pressed, a pause command was included in the label format, the on-line verifier detected an error, or a printer error was detected. Refer to the display screen for more information.
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Page 42: Printer Status Sensors
Printer Status Sensors Zebra XiII-Series printer contains several status sensors. These sensors alert the operator to various conditions by either stopping the printing or turning on a light. Sensors are described in Table 3. Sensor: What it monitors: Printhead Checks the open/closed status of the Position Sensor printhead lever.
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Page 43: Initial Printer Power-up
Each time you turn the printer on, it automatically performs a self-test called the Power-On Self Test (POST). Turn the printer on now by pressing the Power Switch at the rear of the printer. The Front Panel Power-On indicator will light up. The other front panel indicator lights and the Liquid Crystal Display (LCD) monitor the progress of the Power-On Self Test (POST).
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Page 44: Configuration And Calibration, Entering The Program Mode
Memory Card functionality test performed. (“ be added to display if no card is present.) Depending on how the label format was set up, the printer will feed to the first web or label length, calibrate ribbon and media sensors, set label length and feed one or more labels, or no media may be fed.
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Page 45: Changing Password-protected Parameters, Leaving The Program Mode
CAUTION: what you’re doing! If they are set incorrectly, these parameters could cause the printer to function in an unpredictable way. The first attempt to change one of these parameters (pressing one of the black oval keys) will require you to enter a four-digit password. This is done via the the selected digit position.
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Pressing the left or right black oval key displays other choices and pressing the Next/Save key selects the displayed choice. • printer even when power is turned off. • turned off. • - cancels all changes since pressing the Setup/Exit key except the Darkness and Tear-Off settings (if they were changed).
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Page 47: Configuration And Calibration Sequence
Configuration and Calibration Sequence 1. Press: 2. Display Shows: Action/Explanation: — Normal printer operation. Setting Print Parameters Adjusting Print Darkness Press the right oval key to increase darkness. Press the left oval key to decrease darkness. Default: +10 Darkness settings are dependent upon a variety of factors including ribbon type, media, and the condition of the printhead.
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Default: Tear-Off Selections: Tear-Off, Peel-Off, Cutter, Rewind, Applicator Print mode settings tell the printer the method of media delivery that you wish to use. Be sure to select a print mode that your hardware configuration supports since some selections displayed are for optional printer features.
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EPROMs, or on Font Cards. List Bar Codes Press the right oval key to print a label listing all of the available bar codes. This selection is used to print a label that lists all of the bar codes currently available in the printer.
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Initializing will erase all previously stored information from the memory card. Press the right oval key to select “yes” and proceed to the verification menu. If your printer is set to require a password, you will now be prompted to enter the password.
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2) Media and Ribbon Sensor Sensitivity Calibration. Performing the “Media and Ribbon Calibrate” procedure below first resets the sensitiv- ity of the sensors to better detect the media and ribbon you are using. With the sensors at their new sensitivity, the printer then performs the standard calibration described above.
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Now that the scale has changed, the printer performs a calibration equivalent to pressing the Calibrate key. During this process, the printer checks the readings for the media and ribbon based on the new scale you’ve established, determines the label length, and determines whether you are in thermal direct or thermal transfer print mode.
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Setting Communication Parameters Communication parameters must be set correctly for the printer to communicate with the host. These parameters make sure that the printer and host are “speaking the same language”. All communications parameters are password-protected. Setting Host Port Default: Main RS232.
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Range: 000 - 999 Network ID is used to assign a unique number to a printer used in a network. This gives the host the means to address a specific printer. If the printer is used in a network, you must select a Network...
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Selecting Prefix and Delimiter Characters Prefix and delimiter characters are 2-digit hex values used within the ZPL/ZPL II formats sent to the printer. The printer uses the last prefix and delimiter characters sent to it, whether from a ZPL II instruction or from the front panel.
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Default: ZPL II Selections: ZPL II, ZPL The printer will remain in the selected mode until it is changed by this front panel instruction or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II .
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Power-Up and Head Close Parameters Media Power-Up Default: Feed This parameter establishes the action of the media when the printer is turned on. • Calibration—recalibrates the media and ribbon sensors • Feed—feeds the label to the first web • Length—determines the length of the label •...
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Label Positioning Parameters Backfeed Sequence Default: Default (“Default” is defined as 90%) Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80% This parameter establishes when and how much label backfeed occurs after a label is removed or cut in the Peel-Off, Cutter, and Applicator modes.
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1) The printhead is replaced. 2) The printer is set to the factory defaults. (The factory default value is usually lower than the actual resistance value.) CAUTION: DO NOT set the value higher than that shown on the printhead. Setting a higher value...
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Default: Off Selections: Off, 1 VER-RPRNT, 2 VER-THRUPUT The Auxiliary Port is used to determine how the printer will react to the Zebra On-Line Verifier. There are currently three operating conditions for this port. • Off—The Verifier Port is off.
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These parameters are automatically set during the calibration procedure. They should only be changed by a qualified service technician. Refer to the maintenance manual for more information on these parameters. Press the Next/Save key repeatedly to skip these parameters. LCD Display Adjustment Press the left oval key to decrease the value (reduce brightness), press the right oval key to increase the value (increase brightness).
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Choices: Permanent, Temporary, Cancel, Load Defaults, Load Last Save. This display appears when you attempt to exit the configuration mode. • Permanent: Permanently saves the changes, even when printer power is turned off. • Temporary: Saves the changes until changed again or until power is turned off.
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Operation Figure 10. Media and Ribbon Sensor Profile Sample Printout Zebra XiII Printer User’s Guide...
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Page 64: Sample Zpl Ii Label Formats
Typically, computers running DOS use the “COPY” command to send a file Note: to the Zebra printer. For example, if your file name is “format1.zpl” then type, “COPY FORMAT 1.ZPL XXXX”, where “XXXX” is the port to which your Zebra printer is connected, for example, “COM1” or “LPT1”.
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Page 65: Format 1: Simple Text And A Barcode
Line #4: Sets field origin, selects bar code Code 39, sets barcode height at 20 dot rows, defines field data for bar code as “AAA001". Line #5: Saves the format in the printer’s memory as a graphic image named “FORMAT2:, the “N” indi- cates “do not print after saving.”...
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Page 66: Format 3: Using A Serialized Data Field
Line #5: Defines serialized field, starting value of 111, increment by 1, insert leading zeros. Line #6: Sets print quantity to 10 Line #7: (See Format 1) Zebra XiII Printer User’s Guide Operation You’ll get this printout: Ten labels should print. The...
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Operation Zebra XiII Printer User’s Guide...
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* Zebra recommends using solvent containing 70% alcohol. Use only the cleaning agents indicated. Zebra Technologies Corporation CAUTION: will not be responsible for any other fluids being used on this printer. Zebra XiII Printer User’s Guide Routine Care and Adjustment Table 5.
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Page 69: Cleaning The Exterior, Cleaning The Interior, Cleaning The Printhead And Platen Roller
Note: You do not need to turn the printer off before cleaning the printhead. If power is turned off, all label formats and images, as well as any temporarily saved parameter settings stored in the printer's internal memory, will be lost.
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Page 70: Cleaning The Sensors
The Media, Ribbon, and Label Available Sensors should be cleaned on a regular basis to ensure proper operation of the printer. To locate the position of these sensors, refer to Figure 11, Figure 4 on page 16, and Figure 5 on Zebra XiII Printer User’s Guide...
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Page 71: Cleaning The Cutter Module, Lubrication
Lubrication CAUTION! No lubricating agents of any kind should be used on this printer! Some commercially available lubricants will damage the finish and the mechani- cal parts if used. Routine Care and Adjustment...
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Page 72: Fuse Replacement
3. Remove the faulty fuse and install a new fuse of the correct type. Refer to Figure 13. The fuse that goes into the printer first is the one that is “in- circuit”. If you use the spare fuse, be sure to order a replacement fuse (fuses can be ordered from your Zebra distributor).
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Routine Care and Adjustment Figure 12. Fuse Replacement—Step 1 Figure 13. Fuse Replacement—Step 2 Zebra XiII Printer User’s Guide...
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Page 74: Adjustments, Toggle Positioning
Make sure that the toggle pressure is even across the width of the media, Note: otherwise the media and/or ribbon may drift. Zebra XiII Printer User’s Guide Routine Care and Adjustment Figure 14. Toggle Adjustment...
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Page 75: Printhead Pressure Adjustment, Media Sensor Position Adjustment
6. Increase Darkness to optimum level for the media being used. 7. Retighten locking nuts. Media Sensor Position Adjustment See “Adjusting the Transmissive Media Sensor Assembly Position” on page 15. Routine Care and Adjustment Zebra XiII Printer User’s Guide...
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Chapter 4 This section contains troubleshooting charts used to localize and repair the printer when faults occur. The procedures called out in the “Action” column may be performed by the operator or by a service technician when indi- cated. To contact Zebra Technical Support, refer to Chapter 7 starting on page 93.
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Load media correctly. “Rewind Mode Media Loading” on page 12 Check position and sensitivity of media sensors. Load proper media or reset printer for current media type. Close printhead completely. Set the head resistor value to match the head resistance value printed on the printhead.
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The printer skips the current label formatting process and goes on to the next label. C. Turn the printer power off to clear printer memory and start over. See “Wrinkled Ribbon” in this table. Clean the printhead. See page 56.
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Ribbon Take-Up tension needs adjusting to the minimum value. Three-point mount for Ribbon Sup- ply Spindle needs adjusting. (Not applicable to the 220XiII printer.) Ribbon supply core slipping; spin- dle blades need adjusting. Light vertical lines approxi- mately 0.005” wide running Dirty printhead or ribbon rollers.
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Missing characters or parts of characters on the front Display screen may be bad. panel display screen. Printed label feeds out and Printer set for Cutter mode with no then backfeeds immediately Cutter installed. to rest under the printhead. Parameters are set incorrectly.
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Data light flashes but Prefix and delimiter characters set no printing occurs. in printer do not match the ones used in the label format. A batch of labels was sent. Several labels print then printer skips, misplaces, Buffer is overfilling.
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Page 82: Power-on Self Test
Power-On Self Test A Power-On Self Test (POST) is performed automatically each time the printer is turned on. This test checks for proper initialization of various elec- tronic circuits and establishes starting parameters as those stored in the printer’s memory. During this test sequence, the front panel lights turn on and off to ensure proper operation.
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Page 83: Cancel Key Self Test
Troubleshooting and Diagnostics Cancel Key Self Test Turn the printer off. Press the Cancel Key and hold while turning the power on. This self test prints a listing of the configuration parameters currently stored in the printer’s memory. See Figure 15.
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Page 84: Pause Key Self Test
See the sample printout in Figure 16. Turn the printer off. Press the Pause key and hold while turning the power 1. The initial self test prints 15 labels at speed “A” (2.4” per second) then automatically pauses the printer.
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Page 85: Feed Key Self Test, Feed Key And Pause Key Self Test, Communications Diagnostics Test
See Figure 17. Inspect these labels and determine which one has the best darkness setting for the application. This value can be entered into the printer by setting the Darkness during the configuration procedure. Refer to page 34 for more information.
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Troubleshooting and Diagnostics Figure 17. Feed Key Test Sample Printout Figure 18. Communications Diagnostics Test Sample Printout Zebra XiII Printer User’s Guide...
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Troubleshooting and Diagnostics Zebra XiII Printer User’s Guide...
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Chapter 5 Your printer may not have all of the options described in this chapter. Call Note: your sales representative for more information about these options. Rewind Option Your Zebra XiII-Series printer may be equipped with the optional Media Rewind capability required for Rewind and Peel-Off modes of operation.
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Page 89: Cutter, Internal Fanfold Media Supply Bin, Memory Simms
Cutter Your Zebra XiII printer may be equipped with a cutter used to cut the labels after they are printed. The Cutter Option may be installed concurrently with other options including the Rewind Option. The Cutter Option may be fac- tory-installed or it may be installed in the field by a qualified service techni- cian.
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Page 90: Zebra On-line Verifier, Applicator Interface, Media Supply Spindle
This interface allows printer control from a personal computer or Programmable Logic Controller (PLC) via one cable attached to a connector located at the rear of the printer. This provides the capability of placing the XiII printers on a production line in a loose loop, print and apply configuration, or other applications where the printer must be con- trolled by a machine.
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Page 91: Optional Media Supply Fins, Fonts, Pcmcia Type I Memory Cards
There is a wide range of optional character fonts that can be purchased for your XiII printer in addition to those fonts which are standard in the unit. Fonts may be purchased on EPROMs or on PCMCIA cards, depending on your needs.
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Page 92: Communication Interfaces
ZebraNet™ (Ethernet) Interface The ZebraNet™ Micro Print Server (MPS) provides ethernet connectivity for your Zebra printer. The ZebraNet MPS is a multiprotocol print server. It provides shared network access to a Zebra printer for a variety of network protocols and operating systems. The MPS1-T provides a twisted pair (10Base-T) connector for network connections and a parallel Centronics port to which network nodes can spool print jobs.
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Page 93: Rs-485 Interface
PC and multiple printers together to create an instant network. This simple cabling system connects directly to a personal computer’s serial port and allows multiple hook-ups—perfect for anyone who wants to connect several printers to a single host. Options Zebra XiII Printer User’s Guide...
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Page 94: Media Handling
Chapter 6 Your printer may not have all of the options described in this chapter. Note: Media Handling • Tear-off mode: Labels are produced in strips • Peel-off mode: Labels are dispensed and peeled from the liner as needed • Cutter mode: Labels are printed and individually cut •...
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Page 95: Options
• Error-checking protocol • Controlled via mainframe, mini com- puter, PC, portable data terminal • Serialized fields • In-spec OCR-A and OCR-B • UPC/EAN • User-programmable password • Status message to host upon request Zebra XiII Printer User’s Guide ®...
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Page 96: Bar Codes
• Codabar (Supports ratios of 2:1 up to 3:1) • CODABLOCK • Interleaved 2 of 5 (Supports ratios of 2:1 up to 3:1, Modulus 10 Check Digit) Zebra XiII Printer User’s Guide Specifications • Industrial 2 of 5 • Standard 2 of 5 • LOGMARS • Plessey •...
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Page 97: General Specifications
General Specifications General Specifications Height 15.5” Width 5.2” Depth 19.3” Weight (without options) 50 lb General 90-264 VAC; 48-62 Hz Initial power consump- Maximum tion (printing 100% Electrical Standby black at 6 ips) Compliance Thermal 41º to 104º F transfer Operating Temperature Direct...
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Page 98: Printing Specifications, Ribbon Specifications
Printing Specifications Printing Specifications Resolution Dot size (Width Length) Maximum print width With standard memory Non-continuous printing With 9 MB memory Print length Maximum With standard memory Continuous printing With 9 MB memory Bar code modulus (“X”) dimension ® Thin-film printhead with Element Energy Equalizer (E Ribbon Specifications Ribbon Specifications Ribbon width (Zebra recommends using ribbon at least as wide as...
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Page 99: Media Specifications
±0.4 mm ±0.016” ±0.4 mm Marks must be located within 1 mm of the edge of the media that will be closest to the printer’s mainframe when loaded in the printer. > 1.0 ODU (Optical Den- > 1.0 ODU (Optical Den-...
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Page 100: Power Line Cord Specifications
• The AC power plug and IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown in Figure 20. Figure 20. International Safety Organizations Zebra XiII Printer User’s Guide Specifications Figure 19. Power Line Cord...
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Page 101: Printer Fonts, Standard Printer Fonts
0.079” 12.71 Char./inch ´ 2.00 mm 0.50 Char./mm ´ 0.236” 4.24 Char./inch ´ 6.00 mm 0.17 Char./mm ´ 0.093” 10.71 Char./inch ´ 2.38 mm 0.42 Char./mm ´ 0.118” 8.48 Char./inch ´ 3.00 mm 0.33 Char./mm Zebra XiII Printer User’s Guide...
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Page 102
´ ´ C, D ´ ´ ´ ´ ´ ´ Ø Default: 15 Zebra XiII Printer User’s Guide Specifications Table 8. Twelve Dots/mm Printhead Type Inter- U = Uppercase L = Lowercase D = Descenders 0.030” U-L-D 0.76 mm 0.037”...
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Page 103: Standard Printer Font Examples, Optional Printer Fonts
There are many optional character fonts that can be purchased for your XiII printer in addition to those which are standard in the unit. From time to time, additions may be made to the list of available fonts. Contact your sales representative for further information.
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Figure 22. Bitmap Smooth Fonts: Point Size Examples Table 9. Optional Printer Fonts Currently Available Scalable (Smooth )Fonts (each is supplied as a complete set of Normal, Bold, Italic, and Bold Italic styles) Arabic Century Schoolbook CG Palacio™ CG Times™...
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Page 105: Optional Printer Font Examples
Table 9. Optional Printer Fonts Currently Available Scalable (Smooth )Fonts (each is supplied as a complete set of Normal, Bold, Italic, and Bold Italic styles) — Cyrillic East European Futura™ Greek Icelandic Kanji, Gothic Kanji, Mincho Kanji, Mincho and Gothic Turkish ®...
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Technical Support: For questions relating to the mechanical operation of Zebra equipment you already own: call your distributor or contact Zebra Technical Support. Zebra’s Corporate Offices Zebra XiII Printer User’s Guide Support Services Zebra Technologies Corporation, USA (847) 634-6700 (847) 634-6700...
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Page 107: Technical Support, Zebra Technical Support Bulletin Board Service, Technical Support Service Via Telephone
Before you call—Misunderstanding instructions or omitting a step are the most common sources of error. Please reread the manual and use the table of contents and appendix for help. Be prepared—To possibly avoid the excess time and expense of a long- Support Services Zebra XiII Printer User’s Guide...
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Page 108: Technical Support Via Mail Or Fax
Also, you should be able to answer the following questions when you call: • Does the printer perform all self test functions properly? • Does the printer work properly with some equipment but not with other equipment? • Are the cables the same? •...
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Unit interfaced with ___________________________________ Description of problem: Support Services Zebra Technologies Europe Limited Zebra House, The Valley Centre Gordon Road, High Wycombe Buckinghamshire HP13 6EQ England Phone Number: +44 (0) 1494 472872 Telefax Number:+44 (0) 1494 536644 Zebra XiII Printer User’s Guide...
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Page 110: Product Service And Support Programs, Select The Program That Fits Your Business
Product Service and Support Programs At Zebra Technologies, our service and support goal is to keep your printer performing optimally. Zebra Technical and Repair Services provide a broad range of service options. If you are in need of technical assistance or repair services, our technical support staff stands ready with answers to any ques- tions you may have.
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Page 111: Extended Factory Service Agreement, Third Party Support And Maintenance
Zebra printers. Wang and Zebra work together to provide the TotalCare™ Service Program for our customers. TotalCare is a comprehensive package of support services designed specifi- cally for the Zebra line of printer products. Support Services Zebra XiII Printer User’s Guide...
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Page 112: Zebra Factory Services
Your business requires the Zebra printer to be ready when you are. To help you, Wang offers a complete maintenance program at your location. You may choose from a variety of remedial support services. Each includes toll- free access to Wang’s National Response Center, Installation/Relocation Services, and Preventive Maintenance Procedures.
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Page 113: User Self-maintenance, International Service And Support
For more informa- tion on the service suppliers in your country, contact our Technical Support Staff. Don’t let a maintenance problem interrupt your label production! Support Services Zebra XiII Printer User’s Guide...
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Page 114: Zebra Training Programs
At Zebra Technologies, our training goal is to provide quality training pro- grams that enhance the value of your Zebra printers. We realize that two of the most important aspects of successful printer operation and maintenance are experience and training. Now you can take advantage of our years of experience in operations, applications, maintenance, and technical support and give yourself the advantage of comprehensive factory training.
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Page 115: Operation And Maintenance Courses
Printer options are installed and adjusted. Critical checks and alignments important to the proper operation of the printer, such as media and ribbon sensor sen- sitivity, spindle maintenance and adjustments, printhead replacement, and print quality alignments are discussed and performed by the students.
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Page 116: Bar Codes At Work, Labeling
After identifying the media and ribbon required to meet the labeling solution, Zebra printer specifications and capabilities are compared and the applicable Zebra printer set-up is configured to produce the required labels. Printer set-up includes the loading and unloading of supplies, operator preventive maintenance, and the overview of communi- cation interfaces and protocols.
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Page 117
Deposits will be refunded if reservations are canceled in writ- ing at least fifteen (15) days prior to the start of the course. Please note that, when course enrollment is less than four attendees, we reserve the right to cancel the course. Zebra XiII Printer User’s Guide...
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Page 118: Printer Interface Technical Information, System Considerations, Communications Code, Interfaces
Interfaces The method of interfacing the Zebra XiII-Series printer to a data source depends on the communication options installed in the printer. The standard interfaces are an RS-232/RS-422/RS-485 serial data port and a bi-direc- tional parallel port.
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Page 119: Data Specifications, Rs-232/rs-422/rs-485 Serial Data Port
422/RS-485), the baud rate, number of data and stop bits, parity, and hand- shaking are user-selectable. Parity only applies to data transmitted by the XiII printer since the parity of received data is ignored. When communicating via the parallel port, the previously mentioned parameters are not considered.
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Page 120: Rs-232 Interconnections
If using a 9 pin to 25 pin adapter plug attached to the computer, use a null Note: modem cable between the adapter plug and the Zebra printer. To connect the printer to other DTE devices with DB-25 connectors (such as the serial port of a PC), an RS-232 null modem (crossover) cable should be used.
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Page 121: Rs-422/rs-485 Interconnections
Figure 26. 25 Pin to 25 Pin Interconnecting Cable RS-422/RS-485 Interconnections The Zebra XiII printer may be connected to a host by either an RS-422 or an RS-485 interface. The DB-25 connector on the rear of the printer uses spe- cific pins for this purpose.
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Page 122: Parallel Data Port
XiII printer’s RS-422 or RS-485 connector. Figure 27. RS-422/RS-485 Interconnecting Cable Parallel Data Port A standard 36-pin parallel connector is available at the rear of the printer for connection to the data source. When the printer is properly configured for Zebra XiII Printer User’s Guide...
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Page 123: Parallel Port Interconnections
3.3 k internal pull-up. The output sinks 7 mA to a VOL £ 0.4 V. The Busy output is active HIGH whenever the printer cannot accept data due to any normal or abnormal condition, including buffer overflow, head open, over temperature, and media error conditions.
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Page 124: Cabling Requirements
Use of longer cables or unshielded cables may increase radiated emissions above the Class A limits. RS-422 and RS-485 applications should use twisted shielded pairs as rec- Note: ommended in the Appendix of the TIA/EIA-485 Specification. Zebra XiII Printer User’s Guide...
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Page 125: Ascii Code Chart
See Table 13. Shaded values are NOT recommended to be used for Com- mand Prefix, Format Prefix, or Delimiter characters. Character Table 13. ASCII Code Chart Character space “ & ‘ < > Character Character Zebra XiII Printer User’s Guide ‘...
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Page 126: Too Dark
2. To print a label for evaluation, use the following procedure: A. With power off, press and hold the Feed key. B. Turn the printer power on, then release the Feed key. The printer will begin printing test labels. 3. Print a label, then press the Pause key. The label will contain two bar codes as well as other printer information.
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Page 127: Slightly Dark, Slightly Light, Too Light, In-spec
Although it may not look as good as a slightly dark bar code, it will be "in-spec". In both normal and rotated styles, small alphanumeric characters will look complete. Zebra XiII Printer User’s Guide...
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Page 128
Figure 29. Bar Code Examples Zebra XiII Printer User’s Guide...
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Page 129
Zebra XiII Printer User’s Guide...
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Page 130: Glossary
Backfeed is when the printer pulls the media and ribbon (if used) backward into the printer so that the beginning of the label to be printed is properly positioned behind the print- head.
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Page 131
Material onto which data is printed by the printer. Types of media include: tagstock, continuous, fan- fold, and roll. media sensor This sensor is located...
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Page 132
Also, use ribbon that is as wide as or wider than the media to protect the printhead of the XiII printer from the rougher surface of the media. registration Alignment of printing with respect to the top of a label/tag.
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Page 133
Glossary Zebra XiII Printer User’s Guide...
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Page 134: Index, Index
BBS (Technical Support Bulletin Board Service) 94 Black Oval keys (2) 27 Cables, interconnection 9-to-25 pin 108 null modem 108 RS-422/RS-485 109 Zebra XiII Printer User’s Guide Index Cabling Requirements 111 Calibrate key 27 Calibration Media and Ribbon Sensor 38 Cancel key 27...
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Page 135
Listing Printer Information 36 Loading Media 7 Loading Ribbon See "Ribbon Loading" 19 Lower Media Sensor Adjustments 17 Figure 17 Maintenance Kit 56 Maximum Length Setting 36 Media Loading Continuous Media 11 Fanfold 10 Fanfold Loading Diagram 11 Zebra XiII Printer User’s Guide...
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Page 136
PCMCIA Type I Memory Cards 78 Peel-Off Mode 24 Peel-Off Mode Media Loading 14 POST See "Power-On Self Test" 30 Zebra XiII Printer User’s Guide Index Power light 28 Power On/Off Switch 25 Power-On Self Test 30 Power-Up and Head Close Parameters 44...
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Page 137
Feed Key and Pause Key 72 Pause Key 71 Sensor Profile, Printing See "Media Sensor Profile" 38 Serial Data Port 106 Setup/Exit key 27 Standard Printer Font Examples 90 Stop Bits Setting 40 Index Support Services 93 Take Label light 28 Tear-Off Mode 24...
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Page 138
333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 Telephone 847.634.6700 Facsimile 847.913.8766 http://www.zebra.com Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone +44 (0) 1494 472872 Facsimile +44 (0) 1494 450103 Customer Order # 48460L Manufacturer Part # 48460LB ©...
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