Trouble-Shooting Guide; Troubleshooting - Electrolux EW 1265 F Instruction Booklet

Trouble-Shooting Guide

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily
without calling out a service technician. Before contacting your local Service Centre, please carry out
the checks listed below.
During machine operation it is possible that one of the following alarm codes appears on the display:
- E10: problem with the water supply
- E20: problem with water draining
- E40: door open
Once the problem has been eliminated, press the START/PAUSE button
all checks, the problem persists, contact your local Service Centre.
Problem
•
The machine does not start up:
•
The machine does not fill:
•
The machine fills then empties
immediately:
•
The machine does not empty and/or
does not spin:
•
There is water on the floor:
•
Unsatisfactory washing results:
•
The machine vibrates or is noisy:
to restart the programme. If after
Possible cause
• The door is not firmly closed. (E40)
• The machine is not plugged in or there is no power
at the socket.
• The main fuse has blown.
• The START/PAUSE button has not been
depressed.
• The DELAY START option has been selected.
• The water tap is closed. (E10)
• The inlet hose is squashed or kinked. (E10)
• The filter in the inlet hose is blocked. (E10)
• The door is not properly closed. (E40)
• The end of the drain hose is too low. Refer to
relevant paragraph in "water drainage" section.
• The drain hose is squashed or kinked. (E20)
• The RINSE HOLD option has been selected.
• The drain filter is clogged. (E20)
• Too much detergent or unsuitable detergent
(creates too much foam) has been used.
• Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this
as the water runs down the hose; check to see if it
is damp.
• The drain hose is damaged.
• The drain filter has not been fully screwed in.
• Too little detergent or unsuitable detergent has
been used.
• Stubborn stains have not been treated prior to
washing.
• The correct temperature was not selected.
• Excessive laundry load.
• The transit bolts and packing have not been
removed.
• The support feet have not been adjusted.
• The laundry is not evenly distributed in the drum.
• Maybe there is very little laundry in the drum.
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