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SERVICE
70G7C
Refer to the service manual in the GSPN (see the rear cover) for more information.
NP700G7C
700G7C
MANUAL
1. Precaution
2. Introduction
3. Desassembly and Reassembly
4. Trouble shooting
5. System Wire Diagram
Contents

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Table of Contents
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Summary of Contents for Samsung 70G7C

  • Page 1: Service Manual

    NP700G7C 700G7C SERVICE MANUAL 70G7C Contents 1. Precaution 2. Introduction 3. Desassembly and Reassembly 4. Trouble shooting 5. System Wire Diagram Refer to the service manual in the GSPN (see the rear cover) for more information.
  • Page 2: Table Of Contents

    4.9. Bios Update..........................4 − 24 4.10. H/W Upgrade ......................... 4 − 25 System Wire Diagram ........................5 − 1 5.1. System Layout ........................5 − 1 5.2. Board Component ........................5 − 4 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 3: Precaution

    If the cord is disconnected, it may cause electric shock or fire. 9) Repair the product using only authorized parts 10) Keep the product away from heating devices such as heaters. › Exposure to heaters may cause deformation of the product or fire. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 4: Safety Precautions

    Avoid leaving excessive amounts of flux within a custom IC or between the pins when soldering a custom IC. k) Take care to not damage the board when installing or separating an Option Board. l) Take care to not break the printed circuit pattern on the PCB when separate an IC. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 5: Ground

    Never ground the product to a PVC water pipe, phone line, TV, radio antenna, aluminum window or gas pipe, because this does not actually ground the product and may be dangerous. ※ If the productis damaged by grounding unused : Paid service response Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 6: Static Electricity Precautions

    4) Do not touch any parts unless absolutely necessary 5) Disassemble the parts on the anti-static-electricity pad. 6) When a board is not installed in the system, package the board with an anti-static-electricity packaging. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 7: Introduction

    2. Introduction 2. Introduction 2.1. Product Features Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 8 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 9: Specification

    Graphics Controller*** Video Memory 2GB gDDR5 Descreted graphic memory GPU TDP Max. 75W Max.Resolution for LFP LVDS dual link resolution of 1920 X 1200 per link / a maximum theoretical pixel rate of 224 MP/s Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 10 600 (SVGA), 640 x 480 (VGA), 352 x 288 (CIF), 320 x 240 (QVGA), 176 x 144 (QCIF) 160 x 120 (QQVGA) Output Video Format Uncompressed –based on Camera H/W UVC Support Supproted Storage Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 11 2. Introduction Hard Disk Drive-7200rpm*** 9.5mmH 2.5" SATA HDD, Removable HDD Vendor HGST, Fujitsu, Samsung Storage, Toshiba , WD Type 9.5 mm Height 2.5" S-ATA Supports SATA host controller support 48bit LBA (HDD Interface supports SATA1 - 1st HDD / SATA2 - 2nd HDD) Average Access Time 13m sec.
  • Page 12 "100 (KOR, RUS, UKR, US) 101 (UK, FR, GM, SP)" └ Num Keypad Touchpad ELAN touchpad (with gesture function) Power and Power Management System power management Power management features ACPI V2.0 compliant, Standby(S3), Hibernate(S4) Standard battery*** Model code AA-PBAN8AB Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 13 LCD Back NCVM Safe plastic film support LCD Front UV Coat System Top UV Molding System Bottom PC+ABS Protect Film System Top System LCD - BACK XP Driver N/A (Because 3D function) Label Location Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 14 2. Introduction Accessories Accessories in the box Battery, Adapter, Power Code, Installation Guide(paper), OS CD, S/W Media, TCO Sheet, 3D glasses(option, rechargeable) Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 15: Comparing Product Specifications

    ← Power on/off,Wireless on/off AV Button Lighting On/OffMute, Volumn Up/Down ← Mode Dial Design A : LCD Back Pattern IMR / B : RTCM / C : Vacuum Plating IMR / D : Spray Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 16: Option Part List

    2. Introduction 2.4. Option part List 2-10 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 17 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-11...
  • Page 18 2. Introduction 2-12 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 19 2. Introduction Keyboard arrangement and size can differ to by each country Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-13...
  • Page 20: Function Of Product

    2. Introduction 2.5. Function of Product KBD Backlit Mode Shift 2-14 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 21 4 for SuperSpeed data Cable Signal Count 2 for low/full/high-speed data 2 for non-SuperSpeed data • USB 3.0 Cable • USB 3.0 has the backward compatibility for USB 2.0 Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-15...
  • Page 22 2. Introduction Jog Dial 2-16 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 23 2. Introduction Using 3D Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-17...
  • Page 24 2. Introduction 2-18 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 25 2. Introduction 3D glassed Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-19...
  • Page 26: Hardware - New H/W

    2. Introduction 2.6. Hardware – New H/W ISSD (Express Cache) 2-20 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 27 If it eliminated in device manager, there is no problem on system .But to use Express Cache again, reinstall the Driver.(included in SW MEDIA DVD) • -Caution On the BIOS,don’t change the booting sequence. ISSD is only cache . It’s not an HDD for OS. Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-21...
  • Page 28 2. Introduction NEW H/W Platform 2-22 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 29 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-23...
  • Page 30 2. Introduction NEW H/W Graphic H/W WLAN • Jackson Peak 802.11abg/n (2x2) Combo Form factor: Mini Card haft size Chipset: Intel Jackson Peak (2X2) N6235 2-24 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 31 Simple structure, Affordable price, It is easy to apply. Peripheral device is used. Ex) BT KBD, MOUSE, Heart Rate Monitor • Dual Mode Classic BT and simultaneous support BLE. HOST device uses §Ex) PC, Phone Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-25...
  • Page 32 2. Introduction H/W BT 2-26 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 33 2. Introduction H/W USB 3.0 Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-27...
  • Page 34 2. Introduction Software: Enhanced functions 2-28 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 35: Sw List

    All Share 20101114 Intel Compute Continuum 3.1.5 Samsung Support Center 2.2.2 Samsung Recovery Solution 5.0.0.8 (KOR) Samsung Recovery Solution (EXP) -Updated Samsung Internet Service Short cut 1.1.2.1 Easy Partition Manager 1.0.0.2 Electronic Manual (E-Manual) 3.0.0.17 Samsung Theme (Samsung Wall Paper) 1.2.0.8...
  • Page 36 Mode Shift (Mode Change with Jog Dial) 1.0.1.4 S/W (Previous SW/New SW): [For more information, product descriptions and installation training manuals refer to Chap.2] S/W (Consultation stage of development) : Please refer that [Consulting Script] -> [Consultation] 2-30 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 37: System Setup (Bios Setup)

    => Total memory size of the system. Slot1 Memory => Memory size of the slot 1 Slot2 Memory => Memory size of the slot 2 Slot3 Memory => Memory size of the slot 3 Slot4 Memory Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-31...
  • Page 38 => AHCI mode. When you select Auto Mode, OS will automatically select AHCI mode. (Win7-Enable, WinXP-Disable) When you select Manual Mode, Set AHCI Mode allows the user to specify. (Enable: Always use AHCI Mode, Disable: Always AHCI Mode disable) 2-32 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 39 => Purchased date is displayed after 10 times boot. Set Supervisor Password =>Supervisor Password controls access to the setup utility. Set User Password => User Password controls access to a few items in the setup utility. Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-33...
  • Page 40 This option only works with SMART battery. ISSD 1.When setting the boot option is raised to a higher ISSD cursor is blinking. 2. Please set up the boot option is set to a sub 2-34 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 41 2. Introduction Exit Saving changes => Exit System Setup and save your changes to CMOS. Exit Discarding Changes =>Exit utility without saving Setup data to CMOS. Load Setup Defaults Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-35...
  • Page 42 => Load default values for all SETUP items. Discard Changes => Load previous values from CMOS for all SETUP items. Save Changes => Save Setup Data to CMOS. Boot Override => Boot with selected device 2-36 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 43: Main Board Information

    2. Introduction 2.9. Main Board Information H/W Basic Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-37...
  • Page 44 CDS Sheet BA99-14999A H/W Option Component 700G7C the following optional components to add or replace. The type of component can be added later. • 3D glasses(option) • • • • MEMORT • WLAN • 2-38 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 45 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-39...
  • Page 46: Desassembly And Reassembly

    5. HDD Removal : Disconnect the HDD Cable and remove the HDD from system. 2. Remove the dummy-SD CARD before disassembling. 3. At the bottom side, Remove 10 Screw to disassemble . 5–1. Remove remain 2 screws to disassemble. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 47 7-1. After Reverse the Keyboard, Disconnect two FFC Cable. This connector is straight type. Before remove FFC Cable, pull the connector. 11. Remove 1 screw to disassemble. and Disconnect Antenna cable from WLAN Module Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 48 3. Desassembly and Reassembly 12. Disconnect 3 cable from M/B. 13. After disconnect, you can seprate M/B from Bottom ASSY. And Disconnct Fan Cable and Heat Sin. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 49: Lcd Part

    4. Disconnect the LCD Cable from LCD. And disassemble LCD Bracket from LCD. 2. Pull the LCD bezel from top side, then it can be 5. To disassemble the SAMSUNG LOGO lighting Sub Separated from LCD Assy. Board, just dispatch it from LCD BACK.
  • Page 50: Trouble Shooting

    • Key Board • System Fan • Touch Pad • LCD Panel • Camera Module • Main Board • Harness Cable • - Touchpad FFC, MainboardFFC, LCD+Camera Cable, Wireless LAN Antenna 2types, Mic, Power-in Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 51: Debugging Flow Chart

    4.2. Debugging Flow Chart ※Training manual how to use the side of the fault diagnosis please refer. Debugging Flow of our company computer product does same as between product universally. Refer to attachment Debugging Flowchart more content Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 52 4. Trouble shooting Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 53 4. Trouble shooting Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 54: System Diagnosis

    In general, if a defect of the circuit or part is detected during the system test, the system stops at a particular code. The error codes for each part of the system are listed in the following table Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 55: Diagnostic Program

    ◈ Test Item : It displays Test items included in this Group. If there is any FAIL or FAULT in this test item, the color of the test item will be changed to Red. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 56 First, make Dos bootable USB memory or CD. • Copy all released files to the Dos bootable device. • After you boot using the Dos bootable device, Select the menu that you want to execute. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 57: Hardware Troubleshooting

    2. Check if the System LED of the main board is blinking 3. Check if the memory module is out of order Re-fixation or Replacement other Memory Card . 4. Check if the Power button can be normally pressed. Check operating or not Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 58 1. Check if there is a magnetic body near the touch pad button or the system or check if there is an exterior defect to the LCD. 2. Replace the LCD cable Defectiveness confirmation Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 59: Main System

    * Check if it is out of order. 4. RTC Reset. * Check if it is out of order. 5. Replace Main Board. * Check if it is out of order. 3. There is no sound from the speaker. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-10...
  • Page 60 1. Check if the sound is muted after booting up Windows. → Fn + F6 (Mute cancellation) 2. Control panel confirmation → Speaker Setting. 3. Turn the volume up. → Fn key volume adjustment 4-11 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 61 CMOS, the operating system of the HDD may be corrupted or the HDD is out of order 7. HDMI port does not work normally. System manager confirmation . (Video / Sound / Controller confirmation) → HDMI driver Re-install. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-12...
  • Page 62 4. Replace Touch-Pad Module. 9. Camera does not work normally. 1. Check the driver status of Camera ( Check the system manager) 2. Check the connection status between LCD Cable and main board. 4-13 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 63 4. Replace Main Board. * Check if it is out of order. 11. The Fan does not work normally. 1. Check the system by using SAFC(Samsung Advanced Fan * Tool Program referance Control)program. 2. Check the connection status of Heat sink →...
  • Page 64 Check the 3D glasses battery * Check if it is out of order. Mode dial error Mode dial does not work normally. 1. Check the connecting status between cable and Mode dail board 4-15 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 65 2. Check the connection status between cable and Main Board 3. Change Module * Check if it is out of order. 4. Check the cable * Check if it is out of order. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-16...
  • Page 66: Rtc Battery Reset

    4. Trouble shooting 4.6. RTC Battery Reset 4-17 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 67: Cpu Fan Control

    SAFC's default setting is "Fan off" or "Minimum Fan Speed". Press "ON" in "ON/OFF Control" Fan is turned on to maximum fan speed Press "OFF" in "ON/OFF Control" Fan returns to default setting. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-18...
  • Page 68 4. Trouble shooting Fan Voltage Measurement - Read Fan RPM indicated in SAFC. Fan Voltage Pass/Fail determination - If Fan RPM satisfies "rpm spec +/-10%", then Fan test is "PASS" . CPU FAN Troubleshooting 4-19 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 69 4. Trouble shooting Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-20...
  • Page 70: Battery Use Time

    Check the following check lists for systems where the battery use time is too short to diagnose problems. Check the battery Check if the battery is out of order referring to the Battery check program distributed to Service 1) Battery Check List 2) Criteria for each of the check lists 4-21 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 71 4. Trouble shooting 3) Battery capacity Table. 4) Batterycheck program Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-22...
  • Page 72 . LCD brightness: Set to the minimum level as long as the user does not experience inconvenience. • . Disable unnecessary devices : Turn the wireless LAN R/F switch off and disable USB devices (DMB, fingerprint recognition and Bluetooth) 4-23 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 73: Bios Update

    Packing fie : C:\>XXXX.exe /s /c (XXXX.exe is the packing file merging BIOS and MICOM -> ABXX.exe) 2) update in the Windows Windows boot -> Run Samsung update plus -> check update profile -> Click ‘BIOS update’ 3) BIOS setup guide 4) Delete Password Copyright©...
  • Page 74: H/W Upgrade

    4. Trouble shooting 4.10. H/W Upgrade 4-25 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 75 4. Trouble shooting Memory Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-26...
  • Page 76: System Wire Diagram

    5. System Wire Diagram 5. System Wire Diagram 5.1. System Layout Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 77 5. System Wire Diagram Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 78 5. System Wire Diagram Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 79: Board Component

    14.Display Port Conn 5.LCD Conn 15.USB 2.0 Sub B’D Conn 6.MXM Conn 16.3D Dongle Connector 7.KBD Conn. 17.Woofer Conn 8.KBD Backlit Conn 18.Jog Sub B’D Conn 9.Speaker Conn(Left). 19.VGA Conn 10.Speaker Conn(Right) 20.HDMI Conn Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 80 7.HDD Connector(2 3.Micom 8.CPU Fan Conn 4.CPU Socket 9.Debug Conn 5.SodimmSocket Board Component- Sub board 1.Human I/F Sub B’D 2.Touch Pad Sub B’D 3.Jog Dial Sub B’D(including USB 2.0 X 1 Port) 4.Logo Sub Board Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 81 5. System Wire Diagram Keyboard layout and size can vary by each country. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 82 CIS, Africa E.Asia, W.Asia, https://gspn2.samsungcsportal.com China, Japan N.America, S.America https://gspn3.samsungcsportal.com This Service Manual is a property of Samsung Electronics © 2012 Samsung Electronics Co.,Ltd. Co.,Ltd. All rights reserved. Any unauthorized use of Manual can be punished under Printed in Korea applicable International and/or domestic law.

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