Controls - Polycom SoundStation IP 7000 User Manual

User Guide for the Polycom SoundStation IP 7000 Phone

Controls

Symptom
The dial pad does not work.
5 - 4
Problem
The dial pad on the phone does
not respond.
Corrective Action
Do one of the following:
• Check for a response from other
feature keys.
• Place a call to the phone from a known
working telephone. Check for display
updates.
• Check if the LAN port is active or
inactive. Press the Menu key, and
then select Status > Network >
Ethernet. From the Ethernet screen,
scroll to LAN port and verify that it is
Active.
• Check the termination at the switch or
hub end of the network LAN cable.
Ensure that the switch/hub port is
operational (if not accessible, contact
your system administrator).
• Before restarting your phone, contact
your system administrator. Your
system administrator may want to
troubleshoot the phone in more detail
before restarting the phone and losing
current status information.