Epson Stylus Pro 7800 User Manual page 346

For Mac OS 9.x, check the Media Type setting in the Print
dialog. Make sure it is correct for the paper you are using. See
"Making Settings in the Print Dialog" on page 105.
For Mac OS X, check the Media Type setting in the Print
Settings selected in the Print dialog. Make sure it is correct for
the paper you are using. See "Page Setup" on page 164
❏ Make sure that the platen gap setting matches your paper.
You can change the platen gap setting in the PRINTER SETUP
of the Menu mode. See "PLATEN GAP" on page 213.
❏ For non-Epson special media, check the paper type selected
in the CUSTOM PAPER of the Menu mode. See "Making the
paper settings" on page 231.
Whenever loading non-Epson special media, test if the paper
can be loaded correctly before printing.
To clear Paper jams, see "Clearing paper jams" on page 349.
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