HP R1500 - UPS XR User Manual
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HP R1500 - UPS XR User Manual

Hp r/t3000 g2 ups user guide
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HP R/T3000 G2 UPS
User Guide
Abstract
This document includes installation, configuration, and operation information for the HP R/T3000 G2 UPS. This document is for the person who
installs and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards
in products with hazardous energy levels.
Part Number: 651176-002
June 2012
Edition: 2

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  • Page 1 HP R/T3000 G2 UPS User Guide Abstract This document includes installation, configuration, and operation information for the HP R/T3000 G2 UPS. This document is for the person who installs and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 Microsoft®, Windows®, Windows Server®, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation. Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 UPS R/T3000 G2 overview ........................7 UPS front panel ............................7 UPS front panel controls ..........................8 UPS front panel LED indicators ........................8 HP UPS R/T3000 models ........................... 9 R/T3000 NA and R/T3000j JPN rear panel ....................9 R/T3000h NA and R/T3000h JPN rear panel ....................
  • Page 4 Attaching the tower conversion stands ....................35 Continuing the ERM installation ....................... 37 Installing the extension bars (if included) ....................38 Connecting and securing the power cords ....................39 UPS operations ........................... 40 Modes of operation ..........................40 Standby mode ..........................40 Operate mode ..........................
  • Page 5 Low battery shutdowns ..........................60 UPS does not provide the expected backup time ..................60 UPS frequently switches between utility and battery power ................60 Specifications ..........................61 UPS physical specifications ........................61 ERM physical specifications ........................61 UPS input specifications ........................... 61 UPS output specifications ..........................
  • Page 6 Preventing electrostatic discharge ......................75 Grounding methods to prevent electrostatic discharge .................. 75 Acronyms and abbreviations ......................76 Documentation feedback ......................77 Index ............................78 Contents 6...

  • Page 7: Component Identification

    Component identification UPS R/T3000 G2 overview The HP UPS R/T3000 G2 features a 2U rack-mount with convertible tower design and offers power protection for loads up to a maximum of 3300 VA/3000 W (these numbers might vary by model). To benefit from the latest product enhancements, update to the latest versions of UPS firmware and software. NOTE: To download the latest versions of UPS firmware and software, see the HP website (http://www.hp.com/go/rackandpower).

  • Page 8: Ups Front Panel Controls

    UPS front panel controls Item Description Function Test/Alarm Reset button Silences UPS alarms ("Silencing an audible alarm" on page 44) Off button Places the UPS in Standby mode (on page On button Powers up the UPS ("Starting power to the load"...

  • Page 9: Hp Ups R/T3000 Models

    The front panel is shown with the bezel removed. Item LED description Load level Self Test On—The load level is greater than 10%. Battery Fault On—The load level is greater than 25%. Site Wiring Fault On—The load level is greater than 50%. Overtemperature On—The load level is greater than 75%.

  • Page 10: R/T3000H Na And R/T3000H Jpn Rear Panel

    Item Description Load segment circuit breaker Load segment 1 (two NEMA 5-20R T-Slot receptacles) Load segment circuit breaker Load segment 2 (two NEMA 5-20R T-Slot receptacles) PDU output (NEMA L5-30R) receptacle (load segment 1) Cord retention clip attachment location Cord retention clip attachment location Ground bonding screw Power cord with L5-30 plug R/T3000h NA and R/T3000h JPN rear panel...

  • Page 11: R/T3000 Int Rear Panel

    R/T3000 INT rear panel Item Description UPS option card USB communications port Serial communications port Ground bonding screw Load segment 1 and 2 (one IEC-320-C19 receptacle) Load segment 1 (three IEC-320-C13 receptacles) Load segment 2 (three IEC-320-C13 receptacles) Cord retention clip attachment location Cord retention clip attachment location Cord retention clip attachment location Ground bonding screw...

  • Page 12: Erm Rear Panel

    IMPORTANT: Pressing and holding the On button without utility present normally initiates a battery start and the UPS assumes the load. However, if the On button is pressed and a REPO is detected, battery start is inhibited and the UPS is not able to assume the load. The electronics module fan spins, and the Self Test, Battery Fault, Site Wiring Fault, and Overtemperature LEDs and an audible alarm are active as long as the On button is held.

  • Page 13: Installation

    Installation Precautions Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with AC power products.

  • Page 14: Selecting A Site

    • Hex nuts • Cage nuts • Cage nut-fitting tool Selecting a site WARNING: To prevent fire or electric shock, install the unit in a temperature- and humidity-controlled indoor environment, free of conductive contaminants. When selecting a site, consider the following factors: •...
  • Page 15 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • • The stabilizing feet are attached to the rack if it is a single-rack installation. •...
  • Page 16 Install cage nuts or clip nuts into the rear of the rack. Insert screws through the mounting rail into the cage nuts or clip nuts. Installation 16...

  • Page 17: Installing The Ups In A Rack

    Tighten the wing nuts or hex nuts. Install the rear stabilization bracket using wing nuts. Wait until the unit is installed and the brackets are adjusted before tightening the nuts. Installing the UPS in a rack Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 13)." WARNING: A risk of personal injury or damage to the equipment exists.

  • Page 18: Connecting The Battery Leads

    Install the mounting ears on the chassis using the screws provided. With one person on each side, lift the chassis to rail level and slide the chassis on the mounting rails. Attach the chassis to the rack using the supplied screws. Connecting the battery leads WARNING: To prevent personal injury from electric shock or damage to the equipment, remove...
  • Page 19 Installation 19...

  • Page 20: Attaching The Ups Front Bezel

    Attaching the UPS front bezel Connecting the host computer CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option card is installed, the serial and USB communications ports are automatically disabled.

  • Page 21: Connecting The Repo Port

    Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power protector software requires the communications port to be appropriately cabled to the host computer. Connecting the USB communications port Connecting the REPO port WARNING:...
  • Page 22 WARNING: To meet the requirements stated in NEC (NFPA 70) Articles 645-10 and 645-11, a UPS installed in a computer equipment room must be connected to a REPO circuit. IMPORTANT: The remote switch must be in the Off (open) position to enable power to the output receptacles.

  • Page 23: Connecting The Ground Bonding Cable

    • Avoid allowing the wires to hang in the rear of the UPS. • Use tie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS. For more information about the REPO port, see "REPO port (on page 11)". For information about verifying the REPO connection, see "Verifying the REPO port connection (on page 44)".

  • Page 24: Connecting The Ups To Utility Power

    The ground bonding cable is not included. Connecting the UPS to utility power WARNING: To prevent injury from electric shock or damage to the equipment: Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the •...

  • Page 25: Connecting The Ups Cord Retention Clips

    CAUTION: Do not plug laser printers into the UPS output receptacles. The instantaneous current drawn by this type of printer can overload the UPS. Before connecting devices, verify that the UPS will not overload by checking that the ratings of the devices do not exceed the UPS capacity.

  • Page 26: Starting Power To The Load

    IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: 80 percent of their capacity within 3 hours • • 100 percent of their capacity within 48 hours Starting power to the load Start power to the load by placing the UPS in Operate mode (on page 40).

  • Page 27: Connecting The Battery Leads

    Attach the chassis to the rack using the supplied screws. Connecting the battery leads Installation 27...

  • Page 28: Attaching The Erm Front Bezel

    Attaching the ERM front bezel Installation 28...

  • Page 29: Connecting The Erm To The Ups

    Connecting the ERM to the UPS Remove the screws, and then remove the ERM connector bracket from the UPS. Connect the ERM cable (2) in the socket (1) at the rear of the UPS. Installation 29...

  • Page 30: Switching On The Erm Circuit Breaker

    Attach the ERM connector bracket to the UPS as a cord retention bracket for the ERM cable. To install a second ERM: Remove the ERM connector bracket from the first ERM. Connect the cable from the second ERM into the socket at the rear of the first ERM. Up to two ERM units can be connected.

  • Page 31: Installing The Optional Ups Network Module

    Installing the optional UPS Network Module NOTE: It is not necessary to power down the UPS before installing the UPS Network Module. You can purchase the optional UPS Network Module by ordering part number AF465A. Remove the two screws securing the UPS option slot cover plate, and then remove the cover plate. Install the UPS Network Module along the alignment channels in the option slot.

  • Page 32: Connecting The Ups Network Module

    If the UPS is powered up, you can be sure that the UPS Network Module is seated properly and communicating with the UPS by verifying that the UPS Data LED illuminates solid green, and then flashes regularly after 2 minutes. Connecting the UPS Network Module The UPS Network Module is provided to manage the attached servers.

  • Page 33: Connecting The Battery Leads

    Connecting the battery leads WARNING: To prevent personal injury from electric shock or damage to the equipment, remove the battery lead labels, and verify that the ERM circuit breakers are in the Off position. Rotating the logo badge Gently pull out the logo badge, rotate it 90 degrees, and then replace it in the bezel. Installation 33...

  • Page 34: Attaching The Ups Front Bezel

    Attaching the UPS front bezel Attaching the tower conversion stands WARNING: To reduce the risk of personal injury or damage to the equipment, the tower conversion stands must be properly attached when the unit is installed as a tower. Using the preinstalled screws, attach the tower conversion stands to the unit. Continuing the installation To continue the UPS installation, follow the instructions starting with "Connecting the serial communications port (on page 21)."...

  • Page 35: Installing The Erm As A Tower

    Installing the ERM as a tower Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 13)." The tower stands and associated hardware ship with the UPS. Rotating the logo badge Gently pull out the logo badge, rotate it 90 degrees, and then replace it in the bezel. Attaching the ERM front bezel Attaching the tower conversion stands Installation 35...
  • Page 36 WARNING: To reduce the risk of personal injury or damage to the equipment, the tower conversion stands must be properly attached when the unit is installed as a tower. Using the preinstalled screws, attach the tower conversion stands to the unit. Remove a screw from the inner-most, rear corner of the UPS and ERM.

  • Page 37: Continuing The Erm Installation

    For the rear bracket, use the screws removed from the chassis. Continuing the ERM installation To continue the ERM installation, follow the instructions starting with "Connecting the ERM to the UPS (on page 29)." Installation 37...

  • Page 38: Installing The Extension Bars (If Included)

    Installing the extension bars (if included) Installation 38...

  • Page 39: Connecting And Securing The Power Cords

    Connecting and securing the power cords Installation 39...

  • Page 40: Ups Operations

    UPS operations Modes of operation The UPS has five modes of operation: • Standby mode (on page 40) • Operate mode (on page 40) • Configure mode (on page 41) • Battery mode (on page 41) • Auto-Bypass mode (on page 41) Standby mode In Standby mode: •...

  • Page 41: Configure Mode

    For the location of buttons, see "UPS front panel controls (on page 8)." For the location of LEDs, see "UPS front panel LED indicators (on page 8)." Configure mode The UPS can be placed in Configure mode while in Operate mode (on page 40), Battery mode (on page 41) or Standby mode (on page 40).

  • Page 42: Configuring The Ups

    NOTE: If the On and Off buttons are simultaneously pressed, the Off button has priority over the On button. Button Assertion Audible alarm Mode before Utility Action time assertion present ? 0.5 seconds Every 0.5 seconds Standby Energizes the load and until the button is resets the bypass entry count released...

  • Page 43: Initiating A Self-Test

    Available settings Parameter Associated LED Explanation (when LED is illuminated) 110/220 Nom Battery Fault Nominal output voltage is 110 V for a low voltage model and 220 V for a high voltage model 120/230 Nom Site Wiring Fault Nominal output voltage is 120 V for a low voltage model and 230 V for a high voltage model 127/240 Nom...

  • Page 44: Silencing An Audible Alarm

    Silencing an audible alarm To silence an alarm, press the Test/Alarm Reset button ("UPS front panel controls" on page 8). IMPORTANT: Although the audible alarm silences, the condition that caused the alarm to sound may still • exist. If a utility power failure caused the alarm, the alarm silences after power is restored. •...

  • Page 45: Maintenance

    Maintenance Removing the UPS front bezel Removing the ERM front bezel Replacing the batteries To replace the batteries: Maintenance 45...

  • Page 46: Important Battery Safety Information

    Read and observe the requirements in "Important battery safety information (on page 46)" and "Battery care and storage guidelines (on page 46)." Follow the instructions in "UPS battery replacement procedure (on page 47)." Important battery safety information WARNING: The unit contains sealed lead-acid battery modules. To prevent fire or chemical burns: Do not attempt to recharge batteries after removal from the unit.

  • Page 47: Obtaining New Batteries

    When a battery alarm sounds, initiate a UPS battery self-test to verify that battery replacement is required. If the Battery Fault LED remains illuminated, replace the batteries as soon as possible. For more information on initiating a self-test, see "Initiating a self-test (on page 43)." For the location of LEDs, see "UPS front panel LED indicators (on page 8)."...

  • Page 48: Testing The New Battery Module

    IMPORTANT: Do not pull the battery leads when removing or installing the batteries. To replace the components, reverse the removal procedure. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: 80 percent of their capacity within 3 hours •...

  • Page 49: Replacing The Ups

    Replacing the UPS To remove the UPS: Power down all attached load devices. Power down the UPS ("Powering down the UPS" on page 44). Switch the circuit breaker for any attached ERMs to the Off position. Unplug the UPS power cord. Disconnect the communications cable from the option card.

  • Page 50: Updating The Ups Firmware

    Remove the two screws securing the option card and slide the card out. To replace the component, reverse the removal procedure. NOTE: Replacing the option card might require power protector software to be restarted or reconfigured. Updating the UPS firmware To update the UPS firmware, see the HP website (http://www.hp.com/go/rackandpower).

  • Page 51: Reassigning The Usb Com Ports

    In the tree displayed in the left panel, click the Ports (COM & LPT) branch to expand. Double-click the port that is assigned to your USB to serial converter device. This port is usually named with the device manufacturer's name followed by one of the following: USB to Serial Bridge (COM 4) USB Serial port Communications Port (COM1)
  • Page 52 The Advanced Settings screen appears. Select an available USB port number from the COM Port Number drop down menu. Click OK to close the Advanced screen. Click OK to close the Port Settings screen. Verify that the Device Manager screen shows that the USB to serial converter is assigned to COM 1, and that the other USB device is assigned to a different port.

  • Page 53: Power Management

    Power management Power Protector software HP Power Protector software ensures maximum power reliability of computer systems through comprehensive control of UPSs. The easy-to-use browser interface enables novice users to configure and manage power protection settings. To download the latest version of HP Power Protector software, see the HP website (http://www.hp.com/go/rackandpower).
  • Page 54 • Delays reboot by load segment after a power outage to sequence the startup of system components. Power management 54...

  • Page 55: Troubleshooting

    Troubleshooting LED troubleshooting Utility Self Test Battery Site Over Overload Condition Battery Bypass Fault LED Wiring Temp Fault LED On—Loa On—Loa On—Loa On—Loa UPS is in Operate mode (on On—Lo d >10% d >25% d >50% d >75% page 40) <10% Flashing Off UPS is in Standby mode (on...

  • Page 56: Ups Is In Auto-Bypass Mode

    On—Batt On—Batt On—Batt On—Batt UPS is on battery (on page 58)—No utility power capacity capacity capacity capacity <25% >25% >50% >75% Flashing Overtemperature condition (on page 59) Flashing Flashing Flashing Flashing Flashing Internal UPS fault condition (on page 59) Flashing Off Flashing Flashing Flashing...

  • Page 57: Ups Is In Converter Off Mode

    Action: If power management software is being used, check the log files to obtain specific error information to help identify the problem. For more information about the causes of a general fault condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower). Verify that no blockage of airflow to the front bezel and rear panel exists.

  • Page 58: Bypass Is Out Of Range

    Remove one or more load devices to reduce the power requirements. Wait at least 5 seconds and restart the UPS. If the condition persists, verify that the load devices are not defective. Allow the UPS to cool: Power down the UPS ("Powering down the UPS"...

  • Page 59: Overtemperature Condition

    Overtemperature condition Possible cause: The UPS internal temperature is too high, or a fan has failed. Action: Power down the UPS ("Powering down the UPS" on page 44). Allow the UPS to cool: Clear vents and remove any heat sources. Be sure that the that the airflow around the UPS is not restricted.

  • Page 60: Checksum Failure Error

    Checksum failure error A Checksum failure error occurs when executing a bad load sequence, or having an incorrect EEPROM map while loading software through the serial or USB port. Action: Rerun the firmware upgrade. If the condition persists, contact an HP authorized service representative. UPS does not start Action: Be sure that the power cord is plugged in to a utility power receptacle.

  • Page 61: Specifications

    Specifications UPS physical specifications Parameter Value 8.9 cm (3.5 in) Height 63.5 cm (25 in) Depth 44.5 cm (17.5 in) Width 37 kg (82 lb) Weight ERM physical specifications Parameter Value 8.9 cm (3.5 in) Height 63.5 cm (25 in) Depth 44.5 cm (17.5 in) Width...

  • Page 62: Power Protection Specifications

    UPS model Load segment Output receptacles — 1 x L6-20R — 3 x IEC-320-C13 — — 1 x IEC-320-C19 — 3 x IEC-320-C13 R/T3000 INTL — 1 x IEC-320-C19 — 3 x IEC-320-C13 — — 1 x IEC-320-C19 — Power protection specifications UPS model Nominal power Nominal voltage setting...

  • Page 63: High-Voltage Ups Battery Runtimes

    Feature Specification Complete charge takes no more than 48 hours. After Charging approximately 3 hours, the batteries reach 80% charge at default nominal utility voltage and no load. High-voltage UPS battery runtimes Load, percent Estimated battery Runtime with one ERM Runtime with two ERMs runtime 40 minutes...

  • Page 64: Spares

    Spares Ordering spares To order a spare, visit the HP website (http://www.hp.com/buy/parts). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item Description Spare part number UPS unit — a) NA/JPN 638840-001 b) HV NA/JPN* 638841-001 c) INTL* 638842-001...

  • Page 65: Erm Spare Parts List

    ERM spare parts list Item Description Spare part number ERM unit 517702-001 UPS/ERM mounting 582931-001 brackets* Mounting rails with screws* 419181-001 * not shown Hardware options For information on the supported hardware options, see the HP website (http://www.hp.com/go/rackandpower). Spares 65...

  • Page 66: Support And Other Resources

    Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).

  • Page 67: Warranty Information

    Warranty information Limited warranty To back up the wide range of features offered with the UPS, a 3-year limited warranty is provided. $250,000 Computer Load Protection Guarantee In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered.

  • Page 68: Recommended Duration Of Use

    Recommended duration of use Although tests and a multitude of customer experiences have shown no noticeable performance issues with UPSs for significant time periods after expiration of the 3-year limited warranty, we strongly recommend considering replacing UPSs after a maximum of 5 to 6 years of use to assure full functionality and a safe operating environment.

  • Page 69: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 70: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 71: European Union Regulatory Notice

    CE and !). Please refer to the regulatory label provided on the product. The point of contact for regulatory matters is Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Disposal of waste equipment by users in private...

  • Page 72: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 73: Chinese Notice

    Class B equipment Chinese notice Class A equipment Battery replacement notice WARNING: Power products contain sealed lead-acid battery modules. A risk of fire and burns exists if the battery is not properly handled. To reduce the risk of personal injury: Do not attempt to recharge the battery.

  • Page 74: Power Cord Statement For Japan

    Power cord statement for Japan Regulatory compliance notices 74...

  • Page 75: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 76: Acronyms And Abbreviations

    Acronyms and abbreviations EEPROM electrical erasable programmable read only memory extended runtime module International Electrotechnical Commission metal oxide varistor power distribution unit power factor corrected REPO remote emergency power off total harmonic distortion uninterruptible power system universal serial bus Acronyms and abbreviations 76...

  • Page 77: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 77...

  • Page 78: Index

    Index converter, serial to USB 50 alarms, silencing 44 authorized reseller 66 Declaration of Conformity 70 Auto-Bypass mode 41, 56 devices, connecting 24, 39 diagnostics 43 dimensions, ERM 61 dimensions, UPS 61 backup time, insufficient 60 disposal, battery 71, 73 batteries, care and storage 46 duration of use 68 batteries, charging 25, 30...
  • Page 79 Overload LED, troubleshooting 55 HP technical support 66 Overtemperature LED, location 8 Overtemperature LED, troubleshooting 55 overview, REPO port 11 input specifications 61 input voltage is out of range 58 installation instructions 13, 17, 26, 32, 35 installing the ERM 26, 35 phone numbers 66 installing the UPS 17, 32 physical specifications 61...
  • Page 80 system configuration settings 42 Taiwan battery recycling notice 73 technical support 66 telephone numbers 66 temperature ranges (environmental) 63 Test/Alarm Reset button, location 8 testing batteries 48 tools 13 tower bezel, installing 35 tower conversion stands 35 troubleshooting 55 updating the firmware 50 UPS does not start 60 UPS firmware, updating 50 UPS is on battery 58...

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