Ricoh Aficio SP 204SN User Manual
  1. Manuals
  2. Brands
  3. Ricoh Manuals
  4. All in One Printer
  5. Aficio SP 204SN
  6. User manual

Ricoh Aficio SP 204SN User Manual

User guide
Hide thumbs Also See for Aficio SP 204SN:
Table of Contents

Advertisement

Quick Links

See also: Manual

Operating Instructions

User Guide

For safe and correct use, be sure to read "Safety Information" before using the machine.

Advertisement

Table of Contents
loading

Related Manuals for Ricoh Aficio SP 204SN

Summary of Contents for Ricoh Aficio SP 204SN

  • Page 1: Operating Instructions

    Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read This Manual..........................6 Introduction..............................6 Legal Prohibition.............................6 Disclaimer................................6 About IP Address............................7 Differences in Performance/Functions between Different Models.............7 Model-Specific Information..........................8 Important Safety Instructions ......................9 User Information on Electrical & Electronic Equipment................9 Environmental Advice for Users........................9 Note for the Battery and/or Accumulator Symbol (For EU countries only)..........10 Notes to Users of Facsimile Unit.........................11 NOTICE TO USERS (NEW ZEALAND).....................11 Important Safety Instructions...
  • Page 4 Specifying Paper Type and Paper Size Using Control Panel..............35 Specifying Paper Type and Paper Size Using Smart Organizing Monitor..........37 Placing Originals..............................39 About Originals............................39 Placing Originals on the Exposure Glass....................41 Placing Originals in the Auto Document Feeder..................41 3. Printing Documents Basic Operation...............................43 Printing on Both Sides of Sheets........................44 Canceling a Print Job...........................45 If a Paper Mismatch Occurs..........................47...
  • Page 5 Scan to E-mail/FTP/Folder.........................69 Basic Operation for Scan to USB.......................70 Specifying the Scan Settings...........................71 Specifying the Scanning Size According to the Size of the Original............71 Adjusting Image Density..........................71 Specifying Resolution..........................72 Scanning from a Computer..........................73 Using TWAIN scanner..........................73 TWAIN Scanning............................73 Basic Operation for WIA Scanning......................75 6.
  • Page 6 7. Configuring the Machine Using the Control Panel Basic Operation.............................103 Copier Features Settings..........................104 Fax Features Settings.............................107 Scanner Features Settings..........................113 Address Book Settings...........................116 System Settings...............................117 Printing Lists/Reports.............................123 Printing the Configuration Page........................123 Types of Report............................123 Printer Features Settings..........................125 Network Settings............................126 8. Configuring the Machine Using Utilities Using Web Image Monitor...........................129 Displaying Top Page..........................129 Changing the Interface Language......................130...
  • Page 7 Removing Printing Jams..........................153 Removing Scanning Jams.........................158 Print Quality Problems...........................160 Checking the Condition of the Machine....................160 Printer Problems.............................161 Print Positions Do Not Match Display Positions..................162 Copier Problems............................163 Scanner Problems............................164 Fax Problems..............................165 Error and Status Indicate on the Control Panel...................168 Messages on the Screen...........................168 Error and Status Messages Appear on the Smart Organizing Monitor...........175 Error and Status Messages Appear in the PC FAX Window..............177 11.

  • Page 8: How To Read This Manual

    How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.

  • Page 9: About Ip Address

    About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using. Differences in Performance/Functions between Different Models The differences in main performance/functions between different models are as follows: Type 1 Type 2 Type 3...

  • Page 10: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CTT110 The following information is region-specific.

  • Page 11: Important Safety Instructions

    Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below.

  • Page 12: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)

    For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.

  • Page 13: Notes To Users Of Facsimile Unit

    The CE Declaration of Conformity is available by accessing the URL: http://www.ricoh.co.jp/fax/ce_doc/ and selecting the product applicable. NOTICE TO USERS (NEW ZEALAND) • The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.

  • Page 14: Important Safety Instructions

    Important Safety Instructions Notes on Lamp(s) Inside This Machine Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...

  • Page 15: Energy Star Program

    ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® The ENERGY STAR Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment. The program backs the development and dissemination of products that feature energy saving functions.
  • Page 16 Energy Saver mode 2 Power Consumption 3.9 W or less Default Interval 1 minute Recovery Time 17 seconds or less *1 Recovery time and power consumption may differ depending on the conditions and environment of the machine. Recycled Paper We recommend you to use environmentally friendly recycled paper. Please contact your sales representative for recommended paper.

  • Page 17: Guide To The Machine

    1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior • Type 1 models do not come with an Ethernet port and USB Flash Disk Port. •...
  • Page 18 1. Guide to the Machine 5. Bypass Tray This tray can hold one sheet of plain paper. 6. Tray 1 This tray can hold up to 150 sheets of plain paper. 7. USB Flash Disk Port Insert a USB flash disk to store scanned files using the Scan to USB function. 8.

  • Page 19: Interior

    Guide to Components Interior CTT065 1. Print Cartridge A replacement consumable that is required to make prints on paper. It needs to be replaced after approximately every 1,500 or 2,600 pages printed. For details about replacing the cartridge, see page 145 "Replacing the Print Cartridge".
  • Page 20 1. Guide to the Machine 2. [Copy] Key Use this key to switch the machine to copier mode. 3. [Speed Dial] Key Use this key to send a fax using a registered speed dial number. 4. [ID Card Copy/On Hook Dial] Key When the machine is in copier mode, use this key to perform an ID copy or modify ID copy settings.

  • Page 21: Initial Setup

    Initial Setup Initial Setup When you turn this machine on for the first time, you must set the following items. Select each setting using the [ ], [ ], or number keys, and then press the [OK] key. • [Language] •...

  • Page 22: What Is Smart Organizing Monitor

    1. Guide to the Machine What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. •...

  • Page 23: Configuring Network Settings

    Configuring Network Settings Configuring Network Settings This section describes configuring the settings required to use the machine on a network. Configuring the IP Address Settings Using the Control Panel The procedure for configuring network settings differs depending on whether IP address information is assigned automatically by the network (DHCP), or manually.
  • Page 24 1. Guide to the Machine Assigning the machine's IPv6 address manually • The IPv6 address assigned to the machine must not be used by any other device on the same network. • Make sure [DHCPv6] is set to [Disable] in [IPv6] in Web Image Monitor. For information about how to launch Web Image Monitor, see page 129 "Using Web Image Monitor".
  • Page 25 Configuring Network Settings • Install the driver after configuring the IP address. For details about installing the driver, see the Software Installation Guide. • For details about configuring the IPv4 address, see the Software Installation Guide.
  • Page 26 1. Guide to the Machine...

  • Page 27: Loading Paper

    2. Loading Paper Supported Paper Paper Size • A4 • 8 " × 11 " (Letter) • 8 " × 14 " (Legal) • B5 • 5 " × 8 " (Half Letter) • 7 " × 10 " (Executive) •...
  • Page 28 2. Loading Paper • Bypass Tray 1 sheets (70 g/m , 19 lb.)

  • Page 29: Non-Recommended Paper Types

    Non-Recommended Paper Types Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper •...

  • Page 30: Print Area

    2. Loading Paper Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) •...
  • Page 31 Print Area Copier function CHZ904 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4. Approx. 3 mm (0.1 inches) • The print area may vary depending on the paper size. Fax function CHZ904 1. Print area 2.
  • Page 32 2. Loading Paper 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size.

  • Page 33: Loading Paper

    Loading Paper Loading Paper Load a stack of paper for printing in the input tray. • When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1. When printing a document, specify the paper size and paper type and select the paper tray in the printer driver so that the settings configured when paper is loaded can be used for printing.
  • Page 34 2. Loading Paper Pinch the end paper guide and slide it inward to match the standard size. CTT074 Fan the paper before loading it in the tray. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. CTT075 Carefully push Tray 1 straight into the machine.
  • Page 35 Loading Paper CTT094 Extending Tray 1 to load paper Pull Tray 1 out slowly, and then remove it using both hands. Release the extender locks on both sides of the tray, and then pull out the extender. CTT077 Make sure the extender's inner surface and the scale are aligned. You can adjust the length of the extender in three steps.

  • Page 36: Loading Paper Into Bypass Tray

    2. Loading Paper Attach the tray cover. CTT095 • Legal paper or custom-size paper longer than A4 must be loaded without attaching the tray cover. Loading Paper into Bypass Tray Open the bypass tray. CTT063 Slide the side guides outward, load paper with the print side up, and then push in until it stops against the machine.

  • Page 37: Specifying Paper Type And Paper Size Using Control Panel

    Loading Paper Adjust the side guides to the paper width. CTT033 To deliver the sheets face up, open the rear cover. CTT094 Specifying Paper Type and Paper Size Using Control Panel Specifying the paper type Press the [User Tools] key. CTT129...
  • Page 38 2. Loading Paper Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. To specify the type of paper in the bypass tray, select [Copier Features], and then press the [OK] key. Press the [ ] or [ ] key to select [Tray 1 Ppr Settings], and then press the [OK] key.

  • Page 39: Specifying Paper Type And Paper Size Using Smart Organizing Monitor

    Loading Paper Specifying a custom paper size Press the [User Tools] key. CTT129 Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. To specify the size of paper in the bypass tray, select [Copier Features], and then press the [OK] key.
  • Page 40 2. Loading Paper If the machine you are using is not selected, click [Select Device...], and then select the machine's model. Click [OK]. On the [Status] tab, click [Change...]. Select the paper type and paper size, and then click [OK]. Click [Close].

  • Page 41: Placing Originals

    Placing Originals Placing Originals This section describes the types of originals you use set and how to place them. About Originals Recommended size of originals Exposure glass • Up to 216 mm (8.5 ") in width, up to 297 mm (11.7 ") in length •...
  • Page 42 2. Loading Paper Unscannable image area Even if you correctly place originals, margins of a few millimeters on all four sides of the original may not be scanned. Margins when using exposure glass CHZ916 Copier, Fax 1. Approx. 4.1 mm (0.2 inches) 2.

  • Page 43: Placing Originals On The Exposure Glass

    Placing Originals 1. Approx. 4.1 mm (0.2 inches) 2. Approx. 3 mm (0.1 inches) 3. Approx. 4.3 mm (0.2 inches) Scanner (Scan to E-mail, Scan to FTP, Scan to Folder, Scan to USB) 1. Approx. 1 mm (0.05 inches) 2. Approx. 1 mm (0.05 inches) 3.
  • Page 44 2. Loading Paper Open the input tray for the ADF. CTT035 Adjust the guides according to the size of the originals. CTT036 Place the aligned originals face up in the ADF. The last page should be on the bottom. CTT037...

  • Page 45: Printing Documents

    3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. After creating a document, open the [Printing Preferences] dialog box in the document's native application. Change any print settings if necessary. The following print settings can be specified using the printer driver: •...

  • Page 46: Printing On Both Sides Of Sheets

    3. Printing Documents When setting changes are completed, click [OK]. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops halfway. Open the front cover, remove the print cartridge, and then remove the jammed paper.

  • Page 47: Canceling A Print Job

    Basic Operation Landscape CTT010 Press the [Start] key. • If the rear cover is open, the paper is delivered face up from the rear. Rearrange the printed sheets in the correct order. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job.
  • Page 48 3. Printing Documents Canceling a print job while printing Press the [Stop/Clear] key. CTT130 Press the [1] key. To cancel printing, press the [1] key (1: Yes). To continue printing, press the [2] key (2: No).

  • Page 49: If A Paper Mismatch Occurs

    If a Paper Mismatch Occurs If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper.
  • Page 50 3. Printing Documents...

  • Page 51: Copying Originals

    4. Copying Originals Copier Mode Screen Standby mode screen • First line: Displays the function and paper size specified on the machine. The following five functions are available: • Copier, ID Card Copy, Sort, 2 Sided Copy, 2 Sided/Sort • Second line: Displays the copy magnification ratio or combine setting ([2 on 1] or [4 on 1]), document type, and the number of copies.

  • Page 52: Basic Operation

    4. Copying Originals Basic Operation • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. • To print on paper fed from Tray 1, remove the paper loaded in the bypass tray. Otherwise, the paper in the bypass tray is fed first.

  • Page 53: Canceling A Copy

    Basic Operation • If there is a paper jam in the ADF, open the ADF cover, and then remove the jammed paper. Specify the copy setting again from the page where the paper jammed. Canceling a Copy If copying is canceled while scanning an original placed on the exposure glass, copying is canceled immediately and there is no printout.

  • Page 54: Making Enlarged Or Reduced Copies

    4. Copying Originals Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 (mainly Europe and Asia) 50%, 71% A4 A5, 82% B5 JIS A5, 93%, 122% A5 B5 JIS, 141% A5 A4, 200%...

  • Page 55: Specifying Reduce/Enlarge

    Making Enlarged or Reduced Copies Specifying Reduce/Enlarge Press the [Copy] key. CTT124 Press the [ ] or [ ] key in the standby mode screen to select [Reduce/Enlarge], and then press the [OK] key. Press the [ ] or [ ] key to select the ratio, and then press the [OK] key. If [Zoom: 25-400%] has been selected, enter the ratio using the number keys, and then press the [OK] key.

  • Page 56: Combining Multiple Pages

    4. Copying Originals Combining Multiple Pages This section describes how to set the machine to combine multiple pages (2 or 4 pages) of an original onto a single page. • To use this function, the paper size used for printing copies must be set to A4 or Letter. 2 on 1 You can copy two pages of an original onto a single sheet of photocopied paper.

  • Page 57: Specifying Combine For Copying

    Combining Multiple Pages CES036 • Landscape: L to R CES037 • Landscape: T to B CES038 Specifying Combine for Copying Press the [Copy] key. CTT124 Press the [ ] or [ ] key in the standby mode screen to select [Combine], and then press the [OK] key.
  • Page 58 4. Copying Originals Place the original on the exposure glass or in the ADF. To make multiple copies, enter the number of copies using the number keys. Press the [Start] key. CTT131 When you place the original on the exposure glass, perform the following steps to scan the subsequent pages of the original.

  • Page 59: Copying Both Sides Of An Id Card Onto One Side Of Paper

    Copying Both Sides of an ID Card onto One Side of Paper Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an ID card or other small documents onto either side of a sheet of paper.
  • Page 60 4. Copying Originals Press the [ID Card Copy/On Hook Dial] key. CTT126 To make multiple copies, enter the number of copies using the number keys. Place the original front side down with the top to the rear of the machine on the exposure glass.
  • Page 61 Copying Both Sides of an ID Card onto One Side of Paper Half Letter Letter CTT206 Press the [Start] key. CTT131 Within 30 seconds, place the original back side down with the top to the rear of the machine on the exposure glass, and then press the [Start] key. •...

  • Page 62: Making 2-Sided Copies

    4. Copying Originals Making 2-sided Copies • To use this function, the paper size used for printing copies must be set to A4 or Letter. • This function cannot be available with the bypass tray. You can select top-to-top or top-to-bottom binding, in either portrait or landscape orientation. Top to Top CES125 CES126...

  • Page 63: Specifying 2 Sided Copying

    Making 2-sided Copies Specifying 2 Sided Copying Press the [Copy] key. CTT124 Press the [ ] or [ ] key in the standby mode screen to select [2 Sided Copy], and then press the [OK] key. Press the [ ] or [ ] key to select [Top to Top] or [Top to Bottom], and then press the [OK] key.
  • Page 64 4. Copying Originals Take out all of the prints from the output tray and place them in Tray 1. To print on the reverse side of the prints, turn them over so that the blank side faces down and place them in Tray 1. Portrait CTT009 Landscape...

  • Page 65: Specifying The Scan Settings

    Specifying the Scan Settings Specifying the Scan Settings This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are five image density levels. The higher the density level, the darker the printout. Press the [Copy] key.
  • Page 66 4. Copying Originals Text/Photo Select this when the original contains both text and photographs or images. Specifying the Original Type Press the [Copy] key. CTT124 Press the [ ] or [ ] key in the standby mode screen to select [Original Type], and then press the [OK] key.

  • Page 67: Scanning Originals

    5. Scanning Originals Scanner Mode Screen Standby mode screen • First line: Displays the current machine status. • Second line: Displays a message prompting you to enter the destination. Settings that can be specified for the current job By pressing [ ] or [ ] on the screen that appears after entering the destination, you can specify the following settings for the current job: •...

  • Page 68: Registering The Scan Destination

    5. Scanning Originals Registering the Scan Destination Registering the Scan Destination Use this procedure to register scan destinations from Smart Organizing Monitor. On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
  • Page 69 Registering the Scan Destination Enter the user account name for accessing the SMB server or shared computer. • [Password:] Enter the password for accessing the SMB server or shared computer. • [Directory:] Enter the path to the shared folder. When using Scan to FTP, specify [User Name:], [Password:], [Directory:], [E-mail Address:], and [E-mail Notification].
  • Page 70 5. Scanning Originals Click [OK]. On the [User Tool] tab, click [Printer Configuration]. On the [Scanner] tab, select the number you want to register, and then click [Modify...]. To delete a destination, select its registration number, and then click [Delete]. Modify the destination, and then click [OK].

  • Page 71: Basic Operation

    Basic Operation Basic Operation Scanning using the control panel allows you to send scanned files via e-mail (Scan to E-mail), to an FTP server (Scan to FTP), to the shared folder of a computer on a network (Scan to Folder), or to a USB flash disk (Scan to USB).

  • Page 72: Basic Operation For Scan To Usb

    5. Scanning Originals • If you are using Scan to Folder, create the destination folder on the computer's hard drive and make it a shared folder. For details, see your operating system's documentation. • To cancel scanning, press the [Scanner] key, and then press the [Stop/Clear] key. Basic Operation for Scan to USB •...

  • Page 73: Specifying The Scan Settings

    Specifying the Scan Settings Specifying the Scan Settings Specifying the Scanning Size According to the Size of the Original Press the [Scanner] key. CTT128 If you are using Scan to USB, proceed to Step 4. Using the number keys, enter the number of a registered scan destination. For details, see page 66 "Registering the Scan Destination".

  • Page 74: Specifying Resolution

    5. Scanning Originals If you are using Scan to USB, proceed to Step 4. Using the number keys, enter the number of a registered scan destination. For details, see page 66 "Registering the Scan Destination". Press the [OK] key. Press the [ ] or [ ] key to select [Density], and then press the [OK] key. Press the [ ] or [ ] key to select the density level, and then press the [OK] key.

  • Page 75: Scanning From A Computer

    Scanning from a Computer Scanning from a Computer Scanning from a computer (TWAIN scanning and WIA scanning) allows you to operate the machine from your computer and scan originals into your computer directly. CTT174 1. Your Computer (TWAIN driver already installed) Instruct the machine to start scanning the original that is set on the machine.

  • Page 76: Settings You Can Configure In The Twain Dialog Box

    5. Scanning Originals Settings you can configure in the TWAIN dialog box CTT177 1. Select Mode Up to ten scan settings can be saved. The default value is applied when [Default] is selected. 2. Scan Mode: Select from [Full Color], [Grayscale], [Photo], [Text], or [Text/Photo]. 3.

  • Page 77: Basic Operation For Wia Scanning

    Scanning from a Computer 7. Original Scan Method Specify the method to scan originals. If [ADF] is selected in [Original Scan Method], specify the orientation of the original. 8. Image Quality Adjustment You can adjust the image quality. The scan settings that can be adjusted are as follow: Rotation, Brightness/ Contrast, Sharpness, Curves, Levels, Color Balance, and Hue/Saturation.
  • Page 78 5. Scanning Originals...

  • Page 79: Sending And Receiving A Fax

    6. Sending and Receiving a Fax Fax Mode Screen Standby mode screen • First line Displays the current machine status, month, and date. • Second line Displays the current resolution settings and time. Settings that can be specified for the current job By pressing the [ ] or [ ] key in the Standby mode screen, you can specify the following settings for the current job.

  • Page 80: Setting The Date And Time

    6. Sending and Receiving a Fax Setting the Date and Time Press the [User Tools] key. Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Set Date/Time], and then press the [OK] key. Press the [ ] or [ ] key to select [Set Date], and then press the [OK] key.

  • Page 81: Entering Characters

    Entering Characters Entering Characters To enter characters, use keys as follows: To enter a digit Press a number key. To delete a character Press the [ ] key for one second. To enter a fax number • To enter a number Use the number keys.

  • Page 82: Registering Fax Destinations

    6. Sending and Receiving a Fax Registering Fax Destinations This section describes how to register fax destinations in the Address Book using the control panel. The Address Book can also be edited using Smart Organizing Monitor. For details, see the Smart Organizing Monitor Help.

  • Page 83: Modifying Or Deleting Fax Destinations

    Registering Fax Destinations Modifying or Deleting Fax Destinations Press the [User Tools] key. CTT129 Press the [ ] or [ ] key to select [Address Book], and then press the [OK] key. Press the [ ] or [ ] key to select [Fax Speed Dial Dest.], and then press the [OK] key. Press the [ ] or [ ] key to select the Speed Dial number, and then press the [OK] key.
  • Page 84 6. Sending and Receiving a Fax To delete a fax destination, select the destination in [Speed Dial Destination List:], and then click [Delete]. Click [Apply] located in the lower part of the window. Click [OK]. Click [Close].

  • Page 85: Sending A Fax

    Sending a Fax Sending a Fax • It is recommended that you call the receiver to inquire if they received the fax you send important documents. A fax number can contain 0 to 9, pause, " ", and " ". If necessary, insert a pause in the fax number.

  • Page 86: Basic Operation For Sending A Fax

    6. Sending and Receiving a Fax Press the [User Tools] key. CTT129 Press the [ ] or [ ] key to select [Fax Features], and then press the [OK] key. Press the [ ] or [ ] key to select [TX Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Immediate TX], and then press the [OK] key.

  • Page 87: Canceling A Fax

    Sending a Fax Press the [Start] key. CTT131 Depending on the machine's settings, you may be prompted to enter the fax number again if you manually entered the destination fax number. If the fax numbers do not match, go back to Step 3. When you place original on the exposure glass and Memory Transmission mode is enabled, perform the following steps to scan the subsequent pages of the original.

  • Page 88: Specifying The Fax Destination

    6. Sending and Receiving a Fax Press the [Stop/Clear] key. CTT130 Press the [1] key. To cancel sending a fax, press the [1] key (1: Yes). To continue sending a fax, press the [2] key (2: No). • If you cancel sending a fax while broadcasting, only the fax to the current destination is canceled. The fax will be sent to the subsequent destinations as normal.
  • Page 89 Sending a Fax Specifying the destination using Speed Dial Press the [Facsimile] key. CTT125 Place the original on the exposure glass or in the ADF. Press the [Speed Dial] key. CTT127 Enter the Speed Dial number using the number keys, and then press the [OK] key. Press the [Start] key.
  • Page 90 6. Sending and Receiving a Fax If you have more originals to scan, press the [1] key within 60 seconds, place the next original on the exposure glass, and then press the [OK] key. Repeat this step until all originals are scanned. When all originals have been scanned, press the [2] key to start sending the fax.

  • Page 91: Useful Sending Functions

    Sending a Fax Press the [Facsimile] key. CTT125 Place the original on the exposure glass or in the ADF. Add a destination by using one of the following methods: To add a Speed Dial destination 1. Press the [Speed Dial] key. CTT127 2.
  • Page 92 6. Sending and Receiving a Fax Sending a fax using On Hook Dial The On Hook Dial function allows you to check the destination's status while listening to the tone from the internal speaker. This function is useful when you want to ensure that the fax will be received. •...
  • Page 93 Sending a Fax CTT127 2. Select a destination using the number keys, and then press the [OK] key. To add a manually-specified destination 1. Enter the destination fax number using the number keys. If you hear a high pitched tone, press the [Start] key. CTT131 If the original is placed on the exposure glass, press the [1] key (1: TX).

  • Page 94: Specifying The Scan Settings

    6. Sending and Receiving a Fax Press the [Start] key. CTT131 If the original is placed on the exposure glass, press the [1] key (1: TX). Replace the handset. Specifying the Scan Settings Adjusting image density There are five image density levels. The darker the density level, the darker the printout. Press the [Facsimile] key.
  • Page 95 Sending a Fax Specifying the resolution Standard Select this when the original is a printed or typewritten document with normal-sized characters. Detail Select this when the original is a document with small print. Photo Select this when the original contains images such as photographs or shaded drawings. Press the [Facsimile] key.

  • Page 96: Using The Fax Function From A Computer (Pc Fax)

    6. Sending and Receiving a Fax Using the Fax Function from a Computer (PC FAX) This section describes how to use the fax function of the machine from a computer. You can send a document directly from a computer through this machine to another fax machine, without printing the document.

  • Page 97: Configuring Transmission Settings

    Using the Fax Function from a Computer (PC FAX) • A fax number can contain 0 to 9, "P" (pause), "T" (tone), " ", and " ". • To use tone services on a pulse-dialing line, insert "T" in a fax number. "T" switches the dialing mode from pulse to tone temporarily.

  • Page 98: Configuring The Pc Fax Address Book

    6. Sending and Receiving a Fax Configuring the PC FAX Address Book This section describes the PC FAX address book. Configure the PC FAX address book on the computer. The PC FAX address book allows you to specify PC FAX destinations quickly and easily. The PC FAX address book can contain up to 100 entries, including individual destinations and groups of destinations.

  • Page 99: Editing A Fax Cover Sheet

    Using the Fax Function from a Computer (PC FAX) Enter the group name, and then click [OK]. Select the destination you want to include in the group from the [Address List:] area, and then click [Add to Group]. To delete a destination from a group, select the destination you want to delete from [Group Members List:], and then click [Delete Member].

  • Page 100: Receiving A Fax

    6. Sending and Receiving a Fax Receiving a Fax • When receiving an important fax, we recommend you check the contents of the received fax with the sender. • The maximum number of fax pages that can be received and stored in the machine’s memory is 100 pages (50 jobs).
  • Page 101 Receiving a Fax Press the [User Tools] key. CTT129 Press the [ ] or [ ] keys to select [Fax Features], and then press the [OK] key. Press the [ ] or [ ] keys to select [RX Settings], and then press the [OK] key. Press the [ ] or [ ] keys to select [Switch RX Mode], and then press the [OK] key.
  • Page 102 6. Sending and Receiving a Fax Receiving a fax in Auto mode When the reception mode is set to Auto mode, the machine automatically answers all incoming calls in fax reception mode. • You can specify the number of times the machine rings before answering a call in the [Number of Rings] setting under [Fax Features].

  • Page 103: Lists/Reports Related To Fax

    Lists/Reports Related to Fax Lists/Reports Related to Fax The lists and reports related to the fax function are as follow: • Fax Journal Prints a fax transmission and reception journal for the last 100 jobs. • TX Status Report Prints out the latest Transmission result. •...
  • Page 104 6. Sending and Receiving a Fax...

  • Page 105: Configuring The Machine Using The Control Panel

    7. Configuring the Machine Using the Control Panel Basic Operation • Type 1 models do not have [Scanner Features] and [Network Settings]. • Type 3 models do not have [Fax Features] and [Address Book]. • With certain models, some settings do not appear. If you want to configure the machine's system settings, press the [User Tools] key.

  • Page 106: Copier Features Settings

    7. Configuring the Machine Using the Control Panel Copier Features Settings Sort Configures the machine to sort the output pages into sets when making multiple copies of a multi- page document (P1, P2, P1, P2...). Default: [Off] • On • Off Original Type Specifies the original type to optimize the copy quality.
  • Page 107 Copier Features Settings 50%, 71% A4 A5, 82% B5 JIS A5, 93%, 122% A5 B5 JIS, 141% A5 A4, 200%, Zoom: 25-400% (mainly North America) 50%, 65% LT HLT, 78% LG LT, 93%, 129% HLT LT, 155% HLT LG, 200%, Zoom: 25-400% Combine Select this to photocopy two or four pages of an original onto a single sheet of paper.
  • Page 108 7. Configuring the Machine Using the Control Panel • Off • On Bypass Ppr Settings Paper Size Specifies the paper size. Default: (mainly Europe and Asia) [A4] (mainly North America) [LT (8 × 11)] • A4, B5 JIS, A5, B6 JIS, A6, LG (8 ×...

  • Page 109: Fax Features Settings

    Fax Features Settings Fax Features Settings TX Settings Immediate TX Sets the machine to send a fax immediately when the original is scanned. Default: [Off] • Off Select this when using Memory Transmission. • On Select this when using Immediate Transmission. •...
  • Page 110 7. Configuring the Machine Using the Control Panel Pause Time Specifies the length of pause time when a pause is inserted between the digits of a fax number. Default: 3 seconds • 1 to 15 seconds, in 1 second increments Auto Redial Sets the machine to redial the fax destination automatically when the line is busy or a transmission error occurs.
  • Page 111 Fax Features Settings Number of Rings Specifies how many times the external telephone or handset must rings before the machine starts to receive a fax when [Switch RX Mode] is set to [Auto]. Default: 3 times • 3 to 5 times, in increments of 1 If you have set [Country Code] to [Japan], you can specify it from 1 to 5 times.
  • Page 112 7. Configuring the Machine Using the Control Panel The default depends on the [Country Code] setting. Transmission Speed Specifies the transmission speed for the fax modem. Default: [33.6 Kbps] • 33.6 Kbps • 14.4 Kbps • 9.6 Kbps • 7.2 Kbps •...
  • Page 113 Fax Features Settings • PSTN • PBX PBX Access Number Specifies the dial number to access the external line when the machine is connected to a PBX. Make sure that this setting matches your PBX settings. Otherwise, you may not be able to send faxes to external destinations.
  • Page 114 7. Configuring the Machine Using the Control Panel PC FAX Error Report Sets the machine to print PC FAX error reports automatically. Default: [Auto Print] • Auto Print • Do not Auto Print...

  • Page 115: Scanner Features Settings

    Scanner Features Settings Scanner Features Settings Scanning Mode Select a scan type for the original. This setting is only applied to Scan to USB. Default: [Color : Text/Photo] • B&W : Text • B&W : Text/Photo • B&W : Photo •...
  • Page 116 7. Configuring the Machine Using the Control Panel File Format Setting File format for B&W and Grayscale/ Color. This setting is only applied to Scan to USB. • B&W Default: [Multi-page: TIFF] • Single Page: TIFF • Single Page: PDF •...
  • Page 117 Scanner Features Settings • On (per size) • On (per page) • Off Delete Scanner File Deletes unsent scanner jobs remaining in the machine's memory. • Delete File • Delete All Files...

  • Page 118: Address Book Settings

    7. Configuring the Machine Using the Control Panel Address Book Settings Fax Speed Dial Dest. Fax numbers and names can be registered in the speed dial list. Up to 100 entries can be registered. For details, see page 80 "Registering Fax Destinations".

  • Page 119: System Settings

    System Settings System Settings Tray 1 Ppr Settings Paper Size Specifies the paper size. Default: (mainly Europe and Asia) [A4] (mainly North America) [LT (8 × 11)] • A4, B5 JIS, A5, B6 JIS, A6, LG (8 × 14),LT (8 ×...
  • Page 120 7. Configuring the Machine Using the Control Panel Default: [Middle] Print Job End Tone Specifies the volume of the beep sound when a print job is complete. Default: [Off] Print Job Error Tone Specifies the volume of the beep sound when a print job error occurs. Default: [Middle] Scan Job End Tone Specifies the volume of the beep sound when a scan job is complete.
  • Page 121 System Settings Set Time Sets the time of the machine’s internal clock. • Time format: 12-hour Format, 24-hour Format • AM/PM stamp: AM, PM (for 12-hour Format) • Hour: 0 to 23 (for 24-hour Format), or 1 to 12 (for 12-hour Format) •...
  • Page 122 7. Configuring the Machine Using the Control Panel Mode 1, but it takes longer to recover from Energy Saver Mode 2 than from Energy Saver Mode 1. • Europe Default: [1 minute] The time can be set from 1 to 30 minutes. •...
  • Page 123 System Settings • • • (Needs replacing) If [Toner End Option] is set to [Continue Printing], "**" is displayed instead of the indicator above. Toner levels are always displayed for Type 3 models. Low Humidity Mode When the machine is used in a low humidity environment, black stripes with a few millimeters width may appear.
  • Page 124 7. Configuring the Machine Using the Control Panel • (Darkest) Toner End Option This setting is used to monitor the toner level. Default: [Stop Printing] • Stop Printing Monitoring the toner level is enabled. The remaining toner level can be checked in the control panel and on the Smart Organizing Monitor.

  • Page 125: Printing Lists/Reports

    Printing Lists/Reports Printing Lists/Reports Printing the Configuration Page Press the [User Tools] key. CTT129 Press the [ ] or [ ] key to select [Print List/Report], and then press the [OK] key. Press the [ ] or [ ] key to select types of report, and then press the [OK] key. Types of Report •...
  • Page 126 7. Configuring the Machine Using the Control Panel Fax Speed Dial List Prints a list of Speed Dial entries. Scanner Dest. List Prints a list of scan destinations. Scanner Journal Prints a scanner journal for the last 100 Scan to E-mail, Scan to FTP, and Scan to Folder transmissions.

  • Page 127: Printer Features Settings

    Printer Features Settings Printer Features Settings I/O Timeout Timeout: USB Specifies how many seconds the machine waits for print data if the data is interrupted while being sent from the computer via USB. If the machine does not receive any data within the specified time, the machine only prints the data it has received.

  • Page 128: Network Settings

    7. Configuring the Machine Using the Control Panel Network Settings Machine IPv4 Address • DHCP Activated Sets the machine to receive its IPv4 address, subnet mask, and default gateway address automatically from a DHCP server. When DHCP is used, you cannot specify the IPv4 address, subnet mask, or default gateway address manually.
  • Page 129 Network Settings Displays the IPv6 stateful address. • Manual Config. Add. Specifies the machine's IPv6 address when DHCP is not used. • IPv6 Gateway Address Specifies the IPv6 address of the default gateway. MAC Address Displays the MAC address.
  • Page 130 7. Configuring the Machine Using the Control Panel...

  • Page 131: Configuring The Machine Using Utilities

    8. Configuring the Machine Using Utilities Using Web Image Monitor • Some items can also be configured using the control panel. Available operations The following operations can be performed remotely using Web Image Monitor on a computer: • Displaying the machine’s status •...

  • Page 132: Changing The Interface Language

    8. Configuring the Machine Using Utilities CTT135 1. Menu area If you select a menu item, its content will be shown. 2. Header area The dialog box for switching to the user mode and administrator mode appears, and each mode's menu will be displayed.
  • Page 133 Using Web Image Monitor 1. Interface Settings The interface setting appears. 2. IPv4 The IPv4 configuration appears. 3. IPv6 The IPv6 configuration appears. 4. Machine Information The machine information appears. Administrator Mode In the administrator mode, you can configure various machine settings. 1.

  • Page 134: Changing The Machine Settings

    8. Configuring the Machine Using Utilities 2. IPv4 You can change the IPv4. 3. IPv6 You can change the IPv6. 4. SNMP You can change the SNMP. 5. Administrator Settings You can change the administrator password. 6. Restore Defaults You can reset the administrator password and other network settings. 7.

  • Page 135: Checking The System Information

    Using Web Image Monitor Checking the System Information On the top page, you can check the current system information such as the device information, paper tray status, toner status, and total counter. Item Description Status Displays the icon indicating the device status. Toner Displays the remaining toner level.
  • Page 136 8. Configuring the Machine Using Utilities Item Description I/O timeout Select whether or not to apply a timeout limit if the machine takes longer than a (Network) specified time to process a job. Ethernet Speed Ethernet communication speed. For normal use, select Auto Select. This allows the device to select the optimum speed.
  • Page 137 Using Web Image Monitor Item Description Domain Name Specify whether to use the domain name obtained from the DHCP server, or the domain name set for the device. • "Auto-Obtain (DHCP)" selected When using DHCP, the domain name obtained from the DHCP server is used.
  • Page 138 8. Configuring the Machine Using Utilities Configuring the IPv6 settings Click [IPv6] to display the page for configuring the IPv6 settings. IPv6 Item Description IPv6 Select whether IPv6 is active or inactive. Ethernet Item Description Host Name Enter the host name you want to set for the network interface board, using up to 63 characters.
  • Page 139 Using Web Image Monitor Item Description DHCPv6 Select [Enable] to use the DHCPv6 server to automatically configure the network settings. Select [Disable] to manually configure the network settings. DDNS Select whether DDNS (Dynamic DNS) name resolution for the network interface board is active or inactive.
  • Page 140 8. Configuring the Machine Using Utilities Configuring the SNMP Settings Click [SNMP] to display the page for configuring the SNMP settings. SNMP Item Description SNMP Select whether SNMP is active or inactive for the interface board(s). SNMPv1,v2 Setting Item Description SNMPv1 Trap Select whether to send SNMPv1 trap.
  • Page 141 Using Web Image Monitor Item Description Access Type In the list, select the access rights to the community. • Not Accessible No access permitted. • read-only You can read the information, but not edit it. • read-write You can read and edit the information. •...
  • Page 142 8. Configuring the Machine Using Utilities Resetting the Machine’s Settings Click [Restore Defaults] to reset the network settings and administrator password. Checking the Machine Information Click [Machine Information] to display machine information. Machine Information Item Description Firmware Version Displays the version of firmware installed on the machine. Engine FW Version Displays the version of the firmware for the machine engine.

  • Page 143: Using Smart Organizing Monitor

    Using Smart Organizing Monitor Using Smart Organizing Monitor • To use Smart Organizing Monitor, install the printer driver. Checking the Status Information CTT014 1. Image area Displays the status of this machine with an icon. 2. Status area • Paper Size Displays the paper size configured on the machine.

  • Page 144: Configuring The Machine Settings

    8. Configuring the Machine Using Utilities 3. Select Device area Displays the name of the selected model. 4. Message area Displays the status of this machine with a message. For details about error messages, see page 175 "Error and Status Messages Appear on the Smart Organizing Monitor".

  • Page 145: Printing The Configuration Page

    Using Smart Organizing Monitor Scanner tab • You can edit the server's properties. • You can register, edit, and delete scan destinations. Printing the Configuration Page • When printing the test page, set the paper size to A4 or Letter. When printing other reports, set the paper size to A4, Letter, or Legal.
  • Page 146 8. Configuring the Machine Using Utilities Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model. Click [OK].

  • Page 147: Maintaining The Machine

    9. Maintaining the Machine Replacing the Print Cartridge • If "Out of Toner" / "Print Cartridge" is displayed in the control panel, replace the print cartridge by following the procedure described below. However, this message will not be displayed if [Toner End Option] has been set to [Continue Printing].
  • Page 148 9. Maintaining the Machine Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes.

  • Page 149: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.

  • Page 150: Cleaning The Inside Of The Machine

    9. Maintaining the Machine Cleaning the Inside of the Machine Open the front cover, and then carefully lower it. Carefully pull out the print cartridge horizontally, holding its center. CTT045 Use a cloth to wipe the inside of the machine toward and away from yourself. CTT176 Wipe carefully so as not to touch any protrusions inside the machine.

  • Page 151: Cleaning The Exposure Glass

    Cleaning the Exposure Glass Cleaning the Exposure Glass Lift the exposure glass cover. Be careful not to hold the input tray when lifting the exposure glass cover, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.

  • Page 152: Cleaning The Auto Document Feeder

    9. Maintaining the Machine Cleaning the Auto Document Feeder Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.

  • Page 153: 10. Troubleshooting

    10. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution • Make sure that the power plug is firmly inserted into the wall outlet. The power cord is not The machine does not turn on.

  • Page 154: Paper Feed Problems

    10. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution • Use supported types of paper. See page 25 "Supported Paper".

  • Page 155: Removing Printing Jams

    Paper Feed Problems Problem Solution • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 25 "Supported Paper". Paper gets wrinkles. • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
  • Page 156 10. Troubleshooting Removing Jammed Paper from Tray 1 Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. CTT030 Carefully slide Tray 1 back in until it stops. Open the front cover, and then carefully lower it. CTT054 Carefully pull out the print cartridge horizontally, holding its center.
  • Page 157 Paper Feed Problems Lifting the guide plate, remove the jammed paper carefully. CTT046 Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes. CTT055 If the error display continues to appear, perform the procedure described in "Opening the Rear Cover to Remove Jammed Paper".
  • Page 158 10. Troubleshooting Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. CTT034 Close the bypass tray.
  • Page 159 Paper Feed Problems Open the fusing cover. CTT079 Push the levers on the sides down with your thumbs. CTT080 Remove the jammed paper carefully. CTT066 Push the levers on the sides up with your thumbs. Close the fusing cover.

  • Page 160: Removing Scanning Jams

    10. Troubleshooting Close the rear cover. CTT044 Removing Scanning Jams Open the ADF cover. CTT038 Gently pull the jammed original to remove it. Be careful not to pull the original too hard, as it may tear. CTT040...
  • Page 161 Paper Feed Problems Close the ADF cover. CTT039 Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to remove it. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. CTT027 Close the ADF.

  • Page 162: Print Quality Problems

    10. Troubleshooting Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.

  • Page 163: Printer Problems

    Printer Problems Printer Problems Problem Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. An error occurs. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing.

  • Page 164: Print Positions Do Not Match Display Positions

    10. Troubleshooting Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Check that the page layout settings are properly Page layout settings are not configured properly.

  • Page 165: Copier Problems

    Copier Problems Copier Problems Problem Solution The original was placed with the front and back reversed. Photocopied paper is blank. See page 39 "Placing Originals". Copied pages are too dark or too Adjust the image density. light. Copied pages do not look the same Select the correct scan mode according to the type of original.

  • Page 166: Scanner Problems

    10. Troubleshooting Scanner Problems Problem Solution • The scanning part is dirty. The scanned image is dirty. • Before placing originals on the exposure glass, make sure that toner or correction fluid is dry. The scanned image is distorted or The original was moved during scanning.

  • Page 167: Fax Problems

    Fax Problems Fax Problems When an error code appears on the fax journal or TX status report The table below describes the meaning of error codes that appear under "Status" on the fax journal or TX status report, and what to do when a particular error code appears. TX Status Report Error Code Solution...
  • Page 168 10. Troubleshooting Fax Journal Error Code Cause Solution Select a transmission speed supported by The recipient’s fax machine does 0001 the recipient fax machine, and resend the not support G3 standard. fax. Print, send, or delete the jobs stored in the 0071 Memory is full.
  • Page 169 Fax Problems Problem Solution • Tray 1 is empty. Load paper in Tray 1. See page 31 "Loading Paper". Cannot print received faxes. • Tray 1 does not contain paper of the right size. Load paper of the right size in Tray 1. •...

  • Page 170: Error And Status Indicate On The Control Panel

    10. Troubleshooting Error and Status Indicate on the Control Panel Messages on the Screen • If the "Service Call: SCXXX" appears, contact your sales or service representative. • Depending on the model you are using, some error messages may not appear. Message Causes Solutions...
  • Page 171 Error and Status Indicate on the Control Panel Message Causes Solutions Cannot Print Report An appropriate size paper for Load A4, Letter or Legal size paper in Tray printing Report is not loaded. Change Paper Size Not Set The print cartridge has not been Reinstall the print cartridge.
  • Page 172 10. Troubleshooting Message Causes Solutions • If the [Auto Redial] setting is enabled, the machine will redial the number A transmission error occurred, and try again. If all attempts fail, or if TX Comm. Error and the fax could not be the machine is in Immediate transmitted correctly.
  • Page 173 Error and Status Indicate on the Control Panel Message Causes Solutions Data in the memory was deleted The machine prints Power Failure Report Memory Data Lost due to a memory fault. and recovers from the error automatically. The timeout period set in [I/O Timeout] expires when printing Set [I/O Timeout] to a larger value than Cancel Printing...
  • Page 174 10. Troubleshooting Message Causes Solutions If the problem involves the FTP server, check the [Edit Network Scan Destination] setting in Smart Organizing Monitor. The machine cannot obtain an Cannot Obtain IP IP address from the FTP, SMTP, If the problem involves the SMTP/POP3/ #### Server POP3, or SNTP server.
  • Page 175 Error and Status Indicate on the Control Panel Message Causes Solutions The assigned file names range from SIG000101 to SIG999901. If the file name assignment passes SIG999901, Remove or rename the existing file of the File Over the naming starts over from same name.
  • Page 176 10. Troubleshooting Message Causes Solutions • No destination is registered in the selected Speed Dial. • You have attempted Enter the fax number manually. to redial, but there is No Destination Scanner no any redial data Register the scan destination with (history).

  • Page 177: Error And Status Messages Appear On The Smart Organizing Monitor

    Error and Status Messages Appear on the Smart Organizing Monitor Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions • The power cable of the machine is not plugged in. • Check the printer power cord. Printer Power Off •...
  • Page 178 10. Troubleshooting Messages of the Print Cartridge Message Causes Solutions The print cartridge is almost Toner Almost Empty Prepare a new print cartridge. empty. The machine has run out of the Replace the print cartridge. See page 145 Out of Toner toner.

  • Page 179: Error And Status Messages Appear In The Pc Fax Window

    Error and Status Messages Appear in the PC FAX Window Error and Status Messages Appear in the PC FAX Window Message Causes Solutions PC FAX has already been launched. The [PC FAX] dialog box is Quit PC FAX once, and then start it up Cannot launch it already open.
  • Page 180 10. Troubleshooting...

  • Page 181: 11. Appendix

    11. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • When operating the machine for the first time, use the print cartridge supplied with this machine. If this cartridge is not initially used, the following problems may occur: •...

  • Page 182: Moving And Transporting The Machine

    11. Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. •...

  • Page 183: Consumables

    Consumables Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge Black 1,500 pages, 2,600 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization.

  • Page 184: Specifications Of The Machine

    11. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for scanning using the exposure glass 216 mm × 297 mm (8.5 × 11.7 inches) Maximum paper size for scanning using the ADF 216 mm ×...
  • Page 185 Specifications of the Machine 150 sheets (70 g/m , 19 lb.) • Bypass Tray 1 sheet (70 g/m , 19 lb.) Maximum loading height 15.5 mm (0.6 inches) Paper output capacity • Output Tray 50 sheets (70 g/m , 19 lb.) •...

  • Page 186: Printer Function Specifications

    11. Appendix Printer Function Specifications Printing speed (mainly Europe and Asia) 22 pages per minute (A4) (mainly North America) 23 pages per minute (Letter) Resolution 600 × 600 dpi (maximum: 1200 × 600 dpi) First print speed 10 seconds (From the completion of data processing to the completion of paper delivery) Interface •...

  • Page 187: Scanner Function Specifications

    Specifications of the Machine 50%, 71%, 82%, 93%, 122%, 141%, 200% (mainly North America) 50%, 65%, 78%, 93%, 129%, 155%, 200% • Zoom ratio: 25% to 400% Copy quantity Scanner Function Specifications Maximum scanning area (horizontal × vertical) • Exposure glass 216 ×...

  • Page 188: Fax Function Specifications

    11. Appendix Fax Function Specifications Access line • Public switched telephone networks (PSTN) • Private branch exchange (PBX) Transmission mode ITU-T Group 3 (G3) Scan line density 8 dots per mm × 3.85 line per mm (200 × 100 dpi) 8 dots per mm ×...

  • Page 189: Trademarks

    Trademarks Trademarks Apple, AppleTalk, Bonjour, ColorSync, Leopard, Macintosh, Mac OS, Power Mac, Safari and TrueType are trademarks of Apple Inc., registered in the United States and other countries. ® Firefox is a registered trademark of the Mozilla Foundation. ® ® ®...
  • Page 190 11. Appendix ® ® Microsoft Windows Server 2003 Enterprise Edition ® ® Microsoft Windows Server 2003 Web Edition ® ® Microsoft Windows Server 2003 Datacenter Edition • The product names of Windows Server 2003 R2 are as follows: ® ® Microsoft Windows Server 2003 R2 Standard Edition...

  • Page 191: Index

    INDEX Exterior..............2 Sided copy............Fax destinations............. Fax features............Address book............Fax function............Address book (PC FAX)........Fax mode screen........... ADF (Auto Document Feeder)......Fax problems............Auto mode............Firmware.............. Basic operation........ 43, 50, 69, 103 ID Card copy............Broadcast function..........Image density...........
  • Page 192 Paper jam........... System settings............. 153, 156, 158 Paper mismatch............. Pause/Redial key..........Time................ PC FAX..............Toner..............Placing originals............ Trademarks............Print area..............Transmission mode..........Print cartridge..........145, 181 Troubleshooting..151, 152, 160, 161, 162, 163, Print quality problems......... 164, 165 Printer features............. TWAIN..............
  • Page 193 MEMO...
  • Page 194 MEMO M135-8632...
  • Page 196 M135-8632 © 2013...

This manual is also suitable for:

Sp204sfSp204sfn

Table of Contents