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HP Officejet 4630 Manual 

E-all-in-one series.
HP Officejet 4630 e-All-in-One series

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   Summary of Contents for HP Officejet 4630

  • Page 1

    HP Officejet 4630 e-All-in-One series...

  • Page 3: Table Of Contents

    Table of contents 1 HP Officejet 4630 e-All-in-One series Help ....................... 1 2 Get to know the HP Officejet 4630 series ......................3 Printer parts ............................4 Control panel and status lights ......................6 Wireless settings ..........................8 3 Print ................................... 9 Print documents ..........................

  • Page 4: Table Of Contents

    7 Use Web Services ............................59 HP ePrint ............................60 Use HP Printables ..........................62 Use the HP Connected website ......................63 Tips for using Web Services ....................... 64 8 Work with cartridges ............................65 Check the estimated ink levels ......................66 Order ink supplies ..........................

  • Page 5: Table Of Contents

    Appendix A Technical information ........................111 Hewlett-Packard Company notices ....................112 Anonymous usage information storage .................... 113 Specifications ........................... 114 Environmental product stewardship program ................... 118 Regulatory notices ..........................122 Appendix B Additional fax setup ........................133 Set up faxing (parallel phone systems) .................... 134 Serial-type fax setup .........................

  • Page 6

    ENWW...

  • Page 7: Hp Officejet 4630 E-all-in-one Series Help

    HP Officejet 4630 e-All-in-One series Help Learn how to use your HP Officejet 4630 series Printer parts on page 4 ● Control panel and status lights on page 6 ● Load media on page 24 ● Print on page 9 ●...

  • Page 8

    Chapter 1 HP Officejet 4630 e-All-in-One series Help ENWW...

  • Page 9: Get To Know The Hp Officejet 4630 Series

    Get to know the HP Officejet 4630 series Printer parts ● Control panel and status lights ● Wireless settings ● ENWW...

  • Page 10: Printer Parts

    Printer parts Front and top views of the HP Officejet 4630 series ● Lid-backing Scanner glass Automatic Document Feeder (ADF) Cartridge access door Cleanout Printer display Control panel Paper tray Paper tray extender (also referred to as the tray extender)

  • Page 11

    Rear view of the HP Officejet 4630 series ● Fax port (2-EXT) Fax port (1-LINE) USB port Power connection ENWW Printer parts...

  • Page 12: Control Panel And Status Lights

    Press the button to display the Web Services Settings menu where you can view the printer's email address and make ePrint settings. Figure 2-2 On button light Light behavior Solution The printer is powered off. Chapter 2 Get to know the HP Officejet 4630 series ENWW...

  • Page 13

    Light behavior Solution Dimmed Indicates the printer is in Sleep mode. The printer automatically enters Sleep mode after 5 minutes of inactivity. Fast blinking Error has occurred. Refer to the messages on the printer display. Pulsing Indicates that the printer is initializing or is being shut down. The printer is printing, scanning, copying, or is on and ready to print.

  • Page 14: Wireless Settings

    For more information, see Wi-Fi Protected Setup (WPS – requires WPS router) on page Connect the printer to a wireless network. For more information, see Traditional wireless connection (requires router) on page Chapter 2 Get to know the HP Officejet 4630 series ENWW...

  • Page 15: Print

    Print Print documents ● Print photos ● Print envelopes ● Print Quick Forms ● Print with HP wireless direct ● Print using the maximum dpi ● Tips for print success ● ENWW...

  • Page 16: Print Documents

    Print documents To load paper Make sure the paper tray is open. Slide the paper-width guides all the way open. Place the paper in the paper tray. The side to be printed on should face down. Push the stack of paper into the printer until it stops. Slide the paper-width guides firmly against the edge of the paper.

  • Page 17

    Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. Select the appropriate options. On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list ●...

  • Page 18: Print Photos

    Print photos To load photo paper Make sure the paper tray is open. Slide the paper-width guides all the way open. Remove all paper from the paper tray, and then load the photo paper with side to be printed on facing down.

  • Page 19: Print Envelopes

    Print envelopes You can load one or more envelopes into the paper tray of the HP Officejet 4630 series. Do not use shiny or embossed envelopes, or envelopes that have clasps or windows. NOTE: For details on how to format on envelopes, see the help files in your word application.

  • Page 20: Print Quick Forms

    Print Quick Forms Use Quick Forms to print calendars, check lists, games, notebook paper, graph paper, music paper, and games. To print Quick Forms From the Home screen on the printer display, press the Up and Down buttons to select Quick Forms, and then press OK.

  • Page 21: Print With Hp Wireless Direct

    Make sure HP wireless direct is turned on in the printer and, if necessary, security is enabled. ● For more information, see Connect wirelessly to the printer without a router on page Up to five computers and mobile devices can use the same HP wireless direct connection.

  • Page 22

    From the computer, connect to a new network. Use the process you normally use to connect to a new wireless network or hotspot. Choose the HP wireless direct name from the list of wireless networks shown such as HP-Print-**-Officejet 4630 series (where ** are the unique characters to identify your printer).

  • Page 23: Print Using The Maximum Dpi

    Click the Paper/Quality tab. From the Media drop-down list, select a media type from the available list. Plain Paper ● HP Photo Paper or other photo paper ● HP Matte Brochure or Professional Paper ● HP Glossy Brochure or Professional Paper ●...

  • Page 24: Tips For Print Success

    Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, ◦ select All Programs, click HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. To select the number of pages to print per sheet, on the Layout tab, select the appropriate option ●...

  • Page 25

    HP Real Life Technologies: This feature smooths and sharpens images and graphics for ◦ improved print quality.

  • Page 26

    Notes Original HP ink cartridges are designed and tested with HP printers and papers to help you ● easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty.

  • Page 27: Paper Basics

    Paper basics Recommended papers for printing ● Load media ● Load original ● Order HP paper supplies ● ENWW...

  • Page 28: Recommended Papers For Printing

    Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.

  • Page 29

    HP Office Paper ● HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. It is acid-free for longer lasting documents.

  • Page 30: Load Media

    Load media Select a paper size to continue. To load full-size paper Lower the paper tray, and then pull out the paper tray and tray extender. Slide the paper-width guides outward. Load the paper. Insert a stack of paper into the paper tray with the short edge forward and the print side ●...

  • Page 31

    Adjust the paper-width guides so they fit against both sides of the stack of paper. ● Slide the paper tray in. ● To load small-size paper Lower the paper tray, and then pull out the paper tray and tray extender. Slide the paper-width guides outward.

  • Page 32

    Load the photo paper. Insert a stack of photo paper into the paper tray with the short edge forward and the print ● side down. Slide the stack of photo paper forward until it stops. ● Adjust the paper-width guides so they fit against both sides of the stack of photo paper. ●...

  • Page 33

    Slide the paper-width guides outward. Load the envelopes. Insert one or more envelopes in the center of the paper tray. The side to be printed on ● should face down. The flap should be on the left side and facing up. Slide the stack of envelopes forward until it stops.

  • Page 34: Load Original

    Load original You can load your original print-side up in the automatic document feeder or print-side down on the right front corner of the scanner glass. To load the original in the automatic document feeder Slide the paper-width guides outwards. Load the original print-side up, head first, in the ADF.

  • Page 35

    Load the original print-side down on the right corner of the scanner glass. Close the scanner lid. ENWW Load original...

  • Page 36: Order Hp Paper Supplies

    Order HP paper supplies The printer is designed to work well with most types of office media. Use HP media for optimum print quality. Visit the HP website at www.hp.com for more information about HP media. HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents.

  • Page 37: Copy And Scan

    Copy and scan Copy documents ● Scan to a computer ● Tips for copy success ● Tips for scan success ● ENWW...

  • Page 38: Copy Documents

    Copy documents The Copy menu on the printer display allows you to easily select number of copies and color or black and white for copying on plain paper. You can also easily access advanced settings, such as changing the paper type and size, adjusting the darkness of the copy, and resizing the copy. To make 1-sided black or color copy Load full-size paper in the paper tray.

  • Page 39

    Select 2-Sided to enable it, and then press OK to confirm. Select Start Black Copy or Start Color Copy. If you load multiple of 1-sided original in the ADF, press OK to complete. ● If you load a 2-sided original in the ADF or on the scanner glass, press OK, and then go to ●...

  • Page 40: Scan To A Computer

    Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, ● select All Programs, click HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. In the printer software, click the Print, Scan & Fax icon, and then select Scan a Document or Photo.

  • Page 41: Tips For Copy Success

    Tips for copy success Clean the scanner glass and make sure that there are no foreign materials adhering to it. ● To increase or decrease the contrast of your printed output, select Copy from the printer display ● and then select Lighter/Darker to adjust the contrast. To select the paper size and paper type of the printed output, select Copy from the printer ●...

  • Page 42: Tips For Scan Success

    Tips for scan success Clean the scanner glass and make sure that there are no foreign materials adhering to it. ● After you select Scan from the printer display, choose the computer that you want to scan to ● from the list of printers on the printer display. If you have a wireless connection from your printer to your computer, and you want to always be ●...

  • Page 43

    Before you begin faxing, make sure you have set up the printer correctly for faxing. You might have already done this as part of the initial setup, by using either the control panel or the HP software provided with the printer. You can verify the fax is set up correctly by running the fax setup test from the control panel.

  • Page 44

    Send a fax You can send a fax in a variety of ways. Using the printer control panel, you can send a black-and- white or color fax. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax.

  • Page 45

    To use this feature, you must install the printer software using the installation program provided on the HP software CD provided with the printer. To send a standard fax from the computer Open the document on your computer that you want to fax.

  • Page 46

    Dial the number by using the keypad on the phone that is connected to the printer. NOTE: Do not use the keypad on the control panel of the printer when manually sending a fax. You must use the keypad on your phone to dial the recipient's number. If the recipient answers the telephone, you can engage in a conversation before sending your fax.

  • Page 47

    Schedule a fax to send later You can schedule a black-and-white fax to be sent within the next 24 hours. This enables you to send a black-and-white fax late in the evening, when phone lines are not as busy or phone rates are lower, for example.

  • Page 48

    To change the ECM setting from the control panel From the Home screen on the printer display, press the Up and Down buttons to select Fax, and then press OK. Select Settings, and then select Advanced Settings. Select Error Correction. Select On or Off, and then press OK.

  • Page 49: Receive A Fax

    Receive a fax You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting.

  • Page 50

    You can set up the printer to forward your faxes to another fax number. A received color fax is forwarded in black and white. HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able to receive your forwarded faxes.

  • Page 51

    At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then select Done. Enter the required information for each of the following prompts: start date, start time, end date, and end time. Fax forwarding is activated. Select OK to confirm. If the printer loses power when fax forwarding is set up, it saves the fax forwarding setting and phone number.

  • Page 52

    A message appears stating that Caller ID is required to block junk faxes. Select OK to continue. Select Add a Number. To select a fax number to block from the caller ID list, select From Call History. - or - To manually enter a fax number to block, select Enter New Number.

  • Page 53: Set Up Speed-dial Entries

    TIP: In addition to creating and managing speed-dial entries from the printer's control panel, you can also use tools available on your computer, such as the HP software included with the printer and the printer's embedded web server (EWS). This section contains the following topics: Set up and change speed-dial entries ●...

  • Page 54

    Delete speed-dial entries To delete speed-dial entries From the Home screen on the printer display, press the Up and Down buttons to select Fax, and then press OK. Select Settings, and then select Phone Book. Select the entry you want to delete, and then select Delete to confirm. Chapter 6 Fax ENWW...

  • Page 55: Change Fax Settings

    The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the HP software provided with the printer. You can also set up the fax header from the printer control panel, as described here.

  • Page 56

    If you connect the printer to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the printer detects the specified ring pattern, it answers the call and receives the fax.

  • Page 57

    Select Ring Settings, and then select Distinctive Ring. A message appears stating that this setting should not be changed unless you have multiple numbers on the same telephone line. Select Yes to continue. Do one of the following: Select the ring pattern assigned by your telephone company to fax calls. ●...

  • Page 58

    Set the fax speed You can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes. If you use one of the following, setting the fax speed to a slower speed might be required: An Internet phone service ●...

  • Page 59: Fax And Digital Phone Services

    Internet. This method is called Fax over Internet Protocol (FoIP). For more information, Fax over Internet Protocol on page HP printers are designed specifically for use with traditional analog phone services. If you are in a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might need to use digital-to- analog filters or converters when setting up the printer for faxing.

  • Page 60: Fax Over Internet Protocol

    Fax over Internet Protocol You might be able to subscribe to a low cost phone service that allows you to send and receive faxes with your printer by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) when you: Dial a special access code along with the fax number, or ●...

  • Page 61: Use Reports

    NOTE: If the reports are not legible, you can check the estimated ink levels from the control panel or the HP software. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays.

  • Page 62

    On Always Prints a fax confirmation report for every fax you send and receive. Error Only Prints a fax confirmation report for every fax error. This is the default setting. Print and view the fax log You can print a log of faxes that have been received and sent by the printer. To print the fax log from the printer control panel From the Home screen on the printer display, press the Up and Down buttons to select Fax, and then press OK.

  • Page 63

    To view the Call History From the Home screen on the printer display, press the Up and Down buttons to select Fax, and then press OK. Select Settings, and then select Junk Fax. Select Add a Number, select From Call History, and then press OK. ENWW Use reports...

  • Page 64: Tips For Fax Success

    Tips for fax success Load your original print-side down on the right front corner of the glass or print-side up in the ● ADF. For more information about loading the original, see Load original on page Clean the scanner glass and make sure that there are no foreign materials adhering to it. ●...

  • Page 65: Use Web Services

    Use Web Services HP ePrint ● Use HP Printables ● Use the HP Connected website ● Tips for using Web Services ● ENWW...

  • Page 66: Hp Eprint

    HP ePrint HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It's as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint.

  • Page 67

    To turn off ePrint Press the ePrint button on the control panel. You will see the Web Services Settings menu on the printer display. Select ePrint from the printer display, and then select Off. ENWW HP ePrint...

  • Page 68: Use Hp Printables

    Use HP Printables HP Printables, a free service from HP, delivers a wide range of news, recipes, business tips, coloring pages, puzzles, personalized coupons, and more - directly to your web-connected printer, on your schedule. Browse from a range of options, including top brands, to find the content you want and get the prints you love.

  • Page 69: Use The Hp Connected Website

    Use the HP Connected website Use HP’s free HP Connected website to set up increased security for HP ePrint, and specify the email addresses that are allowed to send email to your printer. You can also get product updates, more HP Printables, and other free services.

  • Page 70: Tips For Using Web Services

    Tips for using Web Services Use the following tips to print HP Printables and use HP ePrint. Tips for printing HP Printables and using HP ePrint Learn about HP Printables for printing recipes, coupons, and other content from the web, simply ● and easily.

  • Page 71: Work With Cartridges

    Work with cartridges Check the estimated ink levels ● Order ink supplies ● Choose right ink cartridges ● Replace the cartridges ● Use single-cartridge mode ● Cartridge warranty information ● Tips for working with cartridges ● ENWW...

  • Page 72: Check The Estimated Ink Levels

    Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, ● select All Programs, click HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. In the printer software, click Estimated Ink Levels.

  • Page 73: Order Ink Supplies

    Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, ● select All Programs, click HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. In the printer software, click Shop, and then click Shop For Supplies Online.

  • Page 74: Choose Right Ink Cartridges

    Choose right ink cartridges HP recommends that you use Original HP ink cartridges. Original HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Chapter 8 Work with cartridges ENWW...

  • Page 75: Replace The Cartridges

    Replace the cartridges To replace the cartridges Check that power is on. Remove cartridge. Open the cartridge access door. Wait for print carriage to move to the right side of the printer. Lift up the cartridge tab, and then remove it from the slot. Insert new cartridge.

  • Page 76

    Remove plastic tape using pink pull tab. Place new cartridge in slot at an angle under the opened tab, and then squeeze the tab closed as the cartridge slides into place. Close the cartridge access door. Load plain paper and print out the alignment page. Load the alignment page print-side down on the right front corner of the scanner glass, close the lid, and then press OK to complete the alignment.

  • Page 77: Use Single-cartridge Mode

    Use single-cartridge mode Use the single-cartridge mode to operate the HP Officejet 4630 series with only one ink cartridge. The single-cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage. NOTE: When the HP Officejet 4630 series operates in single-cartridge mode, a message is displayed on the printer display.

  • Page 78: Cartridge Warranty Information

    During the warranty period the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be...

  • Page 79: Tips For Working With Cartridges

    Tips for working with cartridges Use the following tips to work with cartridges: To protect the cartridges from drying out, always turn the printer off using the On button, and ● wait until the On button light goes out. Do not open or untape cartridges until you are ready to install them. Leaving tape on the ●...

  • Page 80

    Chapter 8 Work with cartridges ENWW...

  • Page 81: Connectivity

    Connectivity Wi-Fi Protected Setup (WPS – requires WPS router) ● Traditional wireless connection (requires router) ● USB connection (non-network connection) ● Change from a USB connection to a wireless network ● Connect wirelessly to the printer without a router ● Tips for setting up and using a networked printer ●...

  • Page 82: Wi-fi Protected Setup (wps – Requires Wps Router)

    Make sure you have installed the HP software that came with the printer and the printer network drives. To connect the HP Officejet 4630 series to a wireless network using Wi-Fi Protected Setup (WPS), you will need the following: A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.

  • Page 83: Traditional Wireless Connection (requires Router)

    Traditional wireless connection (requires router) To connect the HP Officejet 4630 series to an integrated wireless WLAN 802.11 network, you will need the following: A wireless 802.11b/g/n network that includes a wireless router or access point. ● NOTE: The HP Officejet 4630 series only supports connections using 2.4GHz.

  • Page 84

    NOTE: Only the person who manages your network can change the advanced settings. Press the Wireless button from the printer control panel, and then select Settings. Scroll to select Advanced Settings. Select the item to be changed from the Advanced Settings menu. Follow the on-screen instructions.

  • Page 85: Usb Connection (non-network Connection)

    USB connection (non-network connection) The HP Officejet 4630 series supports a rear USB 2.0 High Speed port for connection to a computer. NOTE: Web services will not be available with a USB direct connection. To connect the printer with the USB cable Follow the on-screen instructions.

  • Page 86: Change From A Usb Connection To A Wireless Network

    Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, ● select All Programs, click HP, and then click HP Officejet 4630 series. Select Printer Setup & Software. Select Convert a USB connected printer to wireless. Follow the on-screen instructions.

  • Page 87: Connect Wirelessly To The Printer Without A Router

    Using the buttons to the right, select On without Security, and then press OK. TIP: If you would like to use HP wireless direct with greater security and if the computer or mobile device supports WPA2 encryption, select the option that will enable security. With security enabled, only users with the password can connect wirelessly to the printer.

  • Page 88: Tips For Setting Up And Using A Networked Printer

    Learn how to find your network security settings. Click here to go online for more information. ● Learn about the HP Print and Scan Doctor. Click here to go online for more information. ● Learn about the network troubleshooting tips.

  • Page 89: Advanced Printer Management Tools (for Networked Printers)

    Security or On without Security. From your wireless computer, turn wireless on, search for and connect to the wireless direct name, for example: HP-Print-**-Officejet 4630 series. If you have wireless direct security on, enter the wireless direct password when prompted.

  • Page 90

    NOTE: Depending on your printer, if you disable cookies, you also disable one or more of the following features: Starting where you left the application (especially useful when using setup wizards) ● Remembering the EWS browser language setting ● Personalizing the EWS Home page ●...

  • Page 91: Solve A Problem

    This section contains the following topics: Clear a paper jam ● Clear the print carriage ● Improve print quality ● Unable to print ● Resolve copy and scan issues ● Resolve fax issues ● Resolve networking issues ● HP support ● ENWW...

  • Page 92: Clear A Paper Jam

    Clear a paper jam Clear a paper jam from the paper path. To clear a paper jam from paper path Open the cartridge access door. Remove the cleanout. Remove the jammed paper from the rear roller. Place the cleanout back. Chapter 10 Solve a problem ENWW...

  • Page 93

    Close the cartridge access door. Press the OK button on the control panel to continue the current job. Clear a paper jam from the duplexer. To clear a paper jam from duplexer Open the cartridge access door. Remove the cleanout. Press on the hole of the duplexer path cover to lift it up.

  • Page 94

    Place the cleanout back. Close the cartridge access door. Press the OK button on the control panel to continue the current job. Clear a paper jam from the print zone. To clear a paper jam from print zone Open the cartridge access door. Remove the jammed paper from inside the printer.

  • Page 95

    Close the cartridge access door. Press the OK button on the control panel to continue the current job. Clear a jam in the automatic document feeder To clear a jam in the automatic document feeder Lift the cover of the ADF. Lift the tab located on the front edge of the ADF.

  • Page 96

    If the above solutions do not resolve the problem, click here for more online troubleshooting. To prevent paper jams Do not overfill the paper tray. ● Remove printed papers from the paper tray frequently. ● Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn. ●...

  • Page 97: Clear The Print Carriage

    Clear the print carriage Remove any objects, such as paper, that are blocking the print carriage. Clear a paper jam on page 86 for more information. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer.

  • Page 98: Improve Print Quality

    If you remove and reinstall the same ink cartridge, the HP All-in-One will not prompt you to align the ink cartridges. The HP All-in-One remembers the alignment values for that ink cartridge, so you do not need to realign the ink cartridges.

  • Page 99

    Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, ● select All Programs, click HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. In the printer software, click Print, Scan & Fax, and then click Maintain Your Printer to access the printer toolbox.

  • Page 100

    Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in the color and black boxes, or no ink in portions of the boxes, then automatically clean the cartridges.

  • Page 101

    Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, ● select All Programs, click HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. In the printer software, click Print, Scan & Fax, and then click Maintain Your Printer to access the Printer Toolbox.

  • Page 102: Unable To Print

    Unable to print If you're having trouble printing, you can download the HP Print and Scan Doctor, which can troubleshoot this issue for you automatically. To get the utility, click the appropriate link: NOTE: The HP Print and Scan Doctor may not be available in all languages.

  • Page 103

    Windows Vista: From the Windows Start menu, click Control Panel, and then click ● Printers. Windows XP: From the Windows Start menu, click Control Panel, and then click ● Printers and Faxes. Make sure the correct printer is set as the default printer. The default printer has a check mark in a black or green circle next to it.

  • Page 104

    On the General tab, next to Startup type, make sure that Automatic is selected. If the service is not already running, under Service status, click Start, and then click Windows XP From the Windows Start menu, right click My Computer. Click Manage, and then click Services and Applications.

  • Page 105

    Power connection to the printer Connection to a power outlet Look inside the printer and check for a green light indicating the printer is receiving electrical power. If it is not lit, make sure the cord is fully plugged into the printer, or connect to another power outlet.

  • Page 106: Resolve Copy And Scan Issues

    Resolve copy and scan issues HP provides an HP Print and Scan Doctor (Windows only) that can help solve many common “Unable to scan” issues. To get the utility, click the appropriate link: NOTE: The HP Print and Scan Doctor may not be available in all languages.

  • Page 107: Resolve Fax Issues

    For more information, see Test fax setup on page 158. Learn more about how to solve fax issues. Click here to go online for more information. For further assistance, visit the HP online support website: www.hp.com/support. ENWW Resolve fax issues 101...

  • Page 108: Resolve Networking Issues

    Learn how to find your network security settings. Click here to go online for more information. ● Learn about the HP Print and Scan Doctor. Click here to go online for more information. ● Learn about the network troubleshooting tips.

  • Page 109: Hp Support

    Check the documentation that came with the printer. Visit the HP online support website at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date product information and expert assistance, and includes the following features: Fast access to qualified online support specialists ●...

  • Page 110

    Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the printer. Be prepared to provide the following information: Product name (Located on the printer, such as HP Officejet 4630) ●...

  • Page 111

    Prepare paper trays To open paper tray Paper tray must be open to begin printing. ▲ To close cartridge access door Cartridge door must be closed to begin printing. ▲ Click here to go online for more information. ENWW Prepare paper trays 105...

  • Page 112

    Printer failure To resolve printer failure Turn the printer off, then on. If that does not resolve the problem, contact HP. ▲ Please contact HP support for help 106 Chapter 10 Solve a problem ENWW...

  • Page 113

    Resolve ink cartridge problem First try removing and reinserting the cartridges. If this does not work, clean the cartridge contacts. If your problem is still not resolved, see Replace the cartridges on page 69 for more information. To clean the ink cartridge contacts CAUTION: The cleaning procedure should take only a few minutes.

  • Page 114

    If you still receive the error message, turn the printer off, and then on again. NOTE: If one ink cartridge is causing problems, you can remove it and use the single-cartridge mode to operate the HP Officejet 4630 series with only one cartridge. Click here to go online for more information.

  • Page 115

    The ink cartridge is not compatible with your printer. This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program.

  • Page 116

    If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version. If it is an older generation cartridge, contact HP support for help or replacement. Click here to go online for more information.

  • Page 117

    Technical information The technical specifications and international regulatory information for the HP Officejet 4630 series are provided in this section. For additional specifications, see the printed documentation that came with the HP Officejet 4630 series. This section contains the following topics: Hewlett-Packard Company notices ●...

  • Page 118: Appendix A Technical Information, Hewlett-packard Company Notices

    HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 119: Anonymous Usage Information Storage

    Anonymous usage information storage The HP cartridges used with this printer contain a memory chip that assists in the operation of the printer. In addition, this memory chip stores a limited set of anonymous information about the usage of the printer, which might include the following: the date when the cartridge was first installed, the...

  • Page 120: Specifications

    In the presence of high electromagnetic fields, it is possible the output from the HP Officejet ● 4630 series may be slightly distorted HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize ● injected noise due to potential high electromagnetic fields...

  • Page 121

    Envelopes: Up to 5 Index cards: Up to 20 Photo paper sheets: Up to 20 Output tray capacity Plain paper sheets (80 g/m2 [20lb]): Up to 20 Envelopes: Up to 5 Index cards: Up to 10 Photo paper sheets: Up to 10 Paper size For a complete list of supported media sizes, see the printer software.

  • Page 122

    Supported file types: BMP, JPEG, PNG, TIFF, PDF ● Twain version: 1.9 ● Fax specifications Send/Receive black-and-white or color faxes. ● Up to 99 speed dials. ● Up to 99-page memory (based on ITU-T Test Image #1 at standard resolution). More ●...

  • Page 123

    Use only with the power cord supplied by HP. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Acoustic information If you have Internet access, you can get acoustic information from the HP website. Go to: www.hp.com/support. ENWW Specifications 117...

  • Page 124: Environmental Product Stewardship Program

    Battery disposal in the Taiwan ● California Perchlorate Material Notice ● Eco-Tips HP is committed to helping customers reduce their environmental footprint. Please visit the HP Environmental Programs and Initiatives website for more information on HP’s environmental initiatives. www.hp.com/hpinfo/globalcitizenship/environment/ Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.

  • Page 125

    HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/...

  • Page 126

    For more information, please contact your household waste disposal service, or go to http://www.hp.com/recycle. Chemical substances HP is committed to providing our customers with information about the chemical substances in our (Regulation EC No products as needed to comply with legal requirements such as REACH 1907/2006 of the European Parliament and the Council) .

  • Page 127

    Restriction of hazardous substance (India) Battery disposal in the Netherlands Battery disposal in the Taiwan California Perchlorate Material Notice ENWW Environmental product stewardship program 121...

  • Page 128: Regulatory Notices

    Regulatory notices The HP Officejet 4630 series meets product requirements from regulatory agencies in your country/ region. This section contains the following topics: Regulatory model identification number ● FCC statement ● Notice to users in Korea ● VCCI (Class B) compliance statement for users in Japan ●...

  • Page 129

    FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord ENWW Regulatory notices 123...

  • Page 130

    Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following website: www.hp.com/go/certificates...

  • Page 131

    The telephone connector (not available for all products) is intended for connection to analogue telephone networks. Products with wireless LAN devices Some countries may have specific obligations or special requirements about the operation of ● Wireless LAN networks such as indoor use only or restrictions of the channels available. Please make sure that the country settings of the wireless network are correct.

  • Page 132

    Declaration of conformity Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: Exposure to radio frequency radiation ● Notice to users in Brazil ● Notice to users in Canada ● Notice to users in Mexico ●...

  • Page 133

    Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada ENWW Regulatory notices 127...

  • Page 134

    Notice to users in Mexico Notice to users in Taiwan Wireless notice to users in Japan 128 Appendix A Technical information ENWW...

  • Page 135

    Notice to users of the U.S. telephone network: FCC requirements ENWW Regulatory notices 129...

  • Page 136

    Notice to users of the Canadian telephone network Notice to users in the European Economic Area 130 Appendix A Technical information ENWW...

  • Page 137

    Notice to users of the German telephone network Australia wired fax statement ENWW Regulatory notices 131...

  • Page 138

    132 Appendix A Technical information ENWW...

  • Page 139

    TIP: You can also use the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X) to help you quickly set up some important fax settings such as the answer mode and fax header information.

  • Page 140: Appendix B Additional Fax Setup, Set Up Faxing (parallel Phone Systems)

    "2-EXT" port on the back of the printer. NOTE: If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied with the printer to connect it to the telephone wall jack. If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company.

  • Page 141

    Case D: Fax with a distinctive ring service on the same line ● Case E: Shared voice/fax line ● Case F: Shared voice/fax line with voice mail ● Case G: Fax line shared with computer modem (no voice calls received) ●...

  • Page 142

    Answering machine: An answering machine that answers voice calls at the same phone ● number you use for fax calls on the printer. Voice mail service: A voice mail subscription through your telephone company at the same ● number you use for fax calls on the printer. From the following table, select the combination of equipment and services applicable to your home or office setting.

  • Page 143

    Other equipment or services sharing your fax line Recommended fax setup Distinctive Voice Computer dail- Answering Voice mail ring service calls up modem machine service Case J: Shared voice/fax line with computer modem and answering machine on page 151 Case K: Shared voice/fax line with computer dial-up modem and voice mail on page 154...

  • Page 144

    (Optional) Change the Rings to Answer setting to the lowest setting (two rings). Run a fax test. When the phone rings, the printer answers automatically after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the fax.

  • Page 145

    To set up the printer with DSL Obtain a DSL filter from your DSL provider. Using the phone cord supplied in the box with the printer, connect one end to the open port on the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the printer.

  • Page 146

    If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the printer as described in this section.

  • Page 147

    (Optional) Change the Rings to Answer setting to the lowest setting (two rings). Run a fax test. The printer automatically answers incoming calls that have the ring pattern you selected (Distinctive Ring setting) after the number of rings you selected (Rings to Answer setting). The printer begins emitting fax reception tones to the sending fax machine and receives the fax.

  • Page 148

    Now you need to decide how you want the printer to answer calls, automatically or manually: If you set up the printer to answer calls automatically, it answers all incoming calls and ● receives faxes. The printer cannot distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you need to answer it before the printer answers the call.

  • Page 149

    To set up the printer with voice mail Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. You might need to connect the supplied phone cord to the adapter provided for your country/ region.

  • Page 150

    Telephone wall jack Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/ region. Computer with modem To set up the printer with a computer dial-up modem Remove the white plug from the port labeled 2-EXT on the back of the printer.

  • Page 151

    Telephone wall jack Parallel splitter DSL/ADSL filter Connect one end of the phone jack that was supplied with the printer to connect to the 1- LINE port on the back of the printer. Connect the other end of the cord to the DSL/ADSL filter. You might need to connect the supplied phone cord to the adapter provided for your country/ region.

  • Page 152

    When the phone rings, the printer automatically answers after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.

  • Page 153

    Telephone wall jack Parallel splitter Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. Computer with modem Telephone To set up the printer on the same phone line as a computer with two phone ports Remove the white plug from the port labeled 2-EXT on the back of the printer.

  • Page 154

    Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem Figure B-10 Back view of the printer Telephone wall jack Parallel splitter DSL/ADSL filter Telephone Computer DSL/ADSL modem Computer Use the phone cord provided to connect to the 1-LINE port on the back of the printer. You might need to connect the supplied phone cord to the adapter provided for your country/ region.

  • Page 155

    To set up the printer with a computer DSL/ADSL modem Obtain a DSL filter from your DSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL service need to be connected to additional DSL filters to avoid noise when making voice calls. Using the phone cord supplied in the box with the printers, connect one end to the DSL filter, then connect the other end to the port labeled 1-LINE on the back of the printer.

  • Page 156

    Use the phone cord provided to connect to the 1-LINE port on the back of the printer. You might need to connect the supplied phone cord to the adapter provided for your country/ region. Answering machine Telephone (optional) To set up the printer with a shared voice/fax line with answering machine Remove the white plug from the port labeled 2-EXT on the back of the printer.

  • Page 157

    Case J: Shared voice/fax line with computer modem and answering machine If you receive both voice calls and fax calls at the same phone number, and you also have a computer modem and answering machine connected on this phone line, set up the printer as described in this section.

  • Page 158

    Answering machine Telephone (optional) To set up the printer on the same phone line as a computer with two phone ports Remove the white plug from the port labeled 2-EXT on the back of the printer. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack.

  • Page 159

    Shared voice/fax line with computer DSL/ADSL modem and answering machine Figure B-15 Back view of the printer Telephone wall jack Parallel splitter DSL/ADSL filter Answering machine Telephone (optional) DSL/ADSL modem Computer Phone cord provided with the printer connected to the 1-LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country/ region.

  • Page 160

    To set up the printer with a computer DSL/ADSL modem Obtain a DSL/ADSL filter from your DSL/ADSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL/ ADSL service need to be connected to additional DSL/ADSL filters, to avoid noise when making voice calls.

  • Page 161

    NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.

  • Page 162

    To set up the printer on the same phone line as a computer with two phone ports Remove the white plug from the port labeled 2-EXT on the back of the printer. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack.

  • Page 163: Serial-type Fax Setup

    Serial-type fax setup For information on setting up the printer for faxing using a serial-type phone system, see the Fax Configuration web site for your country/region. Austria www.hp.com/at/faxconfig Germany www.hp.com/de/faxconfig Switzerland (French) www.hp.com/ch/fr/faxconfig Switzerland (German) www.hp.com/ch/de/faxconfig United Kingdom www.hp.com/uk/faxconfig Finland www.hp.fi/faxconfig...

  • Page 164: Test Fax Setup

    Test fax setup You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing. Perform this test after you have completed setting up the printer for faxing. The test does the following: Tests the fax hardware ●...

  • Page 165: Index

    Index ISDN line, set up (parallel ADSL, fax setup with dial-up modem phone systems) 139 parallel phone systems 138 shared with fax (parallel phone modem and answering systems) 143 machine, shared with (parallel after the support period 104 phone systems) 151 answer ring pattern shared with fax and answering parallel phone systems 140...

  • Page 166

    shared with fax and voice line answering machine and (parallel phone systems) modem (parallel phone voice mail systems) 151 set up with fax (parallel phone shared with fax and voice mail computer modem (parallel systems) 142 (parallel phone systems) phone systems) 143 set up with fax and computer computer modem and modem (parallel phone...

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  • help me Apr 27, 2014 10:18:
    how do you reset the password on the ews to change network settings on my hp printer?